This Problem Across All Years
POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019
POWER STEERING WENT OUT 2014 CHARGED ME FOR IT. CLAIMED NO RECALLS. FRONT RIGHT HEADLAMP HAD TO BE REPLACED TWO TIMES. THIS WAS THE WHOLE HEADLAMP ASSEMBLY. DUE TO WATER GETTING CONTROL BOX WET. CLAIMED IT'S HOW THE HEADLAMP IS MADE. CLAIMED NO WARRANTY OR RECALL ON IT. 2016 & 2019
AT LOW SPEEDS LIKE BACKING UP OR PULLING INTO DRIVEWAY THE STEERING BECOMES VERY HARD TO TURN.
AT LOW SPEEDS LIKE BACKING UP OR PULLING INTO DRIVEWAY THE STEERING BECOMES VERY HARD TO TURN.
VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTORY (I'M THE 3RD OWNER), THE WORK PERFORMED FOR THE DEFECTIVE CAMSHAFT WAS COMPLETED 2 YEARS AFTER THE 2009 MERCEDES BULLETIN AND ANOTHER REPLACEMENT TO THE BALANCE SHAFT AND CAMSHAFT WAS PERFORMED 1 YEAR AFTER THE 2012 BULLETIN. IN ITS REPORT, MERCEDES ISSUED A CAUTION AND STATED, "NEW TIMING CHAIN TENSIONER MUST BE INSTALLED AND ONLY AFTER THE ENGINE HEAD COVERS (VALVE COVERS) ARE INSTALLED/BOTTLED ON. FAILURE TO OBSERVE THAT WILL RESULT IN THE OVER TIGHTENING THE TIMING CHAIN WHICH WILL ULTIMATELY LEAD TO ENGINE HEAD DAMAGE." IN THE CAR FAX REPORT, I SEE AFTER EACH REPAIR, THE OWNER SOLD THE VEHICLE. IN LOOKING AT MY RECEIPTS, I SEE MY REPORTS OF SMOKE FROM THE DASHBOARD (FIRE DEPARTMENT CAME TO MY VEHICLE WHILE IN ROUTE TO MY SON'S SCHOOL TO ENSURE MY SUV WOULD NOT CATCH FIRE). I ALSO SEE REQUESTS TO REPLACE LIGHT BULBS FOR BLOWN FUSE, THE BATTERY, WIRING ISSUE UNDER THE SEAT, NOW A NEW PROBLEM RELATED TO THE CAN TECHNOLOGY. ANOTHER RECEIPT WORK DONE ON THE CAMSHAFT. BASED ON MY RESEARCH, THE RECALL RELATES TO THE DEGRADING OF POOR MATERIALS USED TO MANUFACTURE THE 1ST GEN SUVS. I DON'T BELIEVE THERE ARE ANY REPORTED DEATHS BUT IT PUTS MANY PEOPLE AT RISK AS I WAS RESEARCHING THIS ISSUE LOOKING FOR MY RECEIPTS, I CAME ACROSS ANOTHER RECEIPT FOR THE ML500 2006 I SOLD BEFORE I PURCHASED MY CURRENT VEHICLE. THE RECEIPT SHOWS I WAS SEEKING SERVICE FOR THE ENGINE STOPPING WHILE DRIVING. READ: HTTP://WWW.MERCEDESDEFECTS.COM HTTP://WWW.BUSINESSKOREA.CO.KR/ENGLISH/NEWS/INDUSTRY/13381-MERCEDES-INSOLENCE-MERCEDES-BENZ-NEGLECTS-KOREAN-CONSUMERS-DESPITE-RECORD-HIGH
VEHICLE MALFUNCTIONED FOR THE 5TH TIME SINCE JUNE 2017 WHILE DRIVING ON THE SURFACE STREET. SUV COMPLETELY SHUT DOWN WHILE DRIVING, LOSS OF STEERING AND DASHBOARD ILLUMINATES EVERY WARNING SIGNAL INCLUDING A BEEPING SOUND; GEARS SHUT DOWN AND SUV COMPLETELY STOPS WAS DRIVING. IN LOOKING AT THE HISTORY (I'M THE 3RD OWNER), THE WORK PERFORMED FOR THE DEFECTIVE CAMSHAFT WAS COMPLETED 2 YEARS AFTER THE 2009 MERCEDES BULLETIN AND ANOTHER REPLACEMENT TO THE BALANCE SHAFT AND CAMSHAFT WAS PERFORMED 1 YEAR AFTER THE 2012 BULLETIN. IN ITS REPORT, MERCEDES ISSUED A CAUTION AND STATED, "NEW TIMING CHAIN TENSIONER MUST BE INSTALLED AND ONLY AFTER THE ENGINE HEAD COVERS (VALVE COVERS) ARE INSTALLED/BOTTLED ON. FAILURE TO OBSERVE THAT WILL RESULT IN THE OVER TIGHTENING THE TIMING CHAIN WHICH WILL ULTIMATELY LEAD TO ENGINE HEAD DAMAGE." IN THE CAR FAX REPORT, I SEE AFTER EACH REPAIR, THE OWNER SOLD THE VEHICLE. IN LOOKING AT MY RECEIPTS, I SEE MY REPORTS OF SMOKE FROM THE DASHBOARD (FIRE DEPARTMENT CAME TO MY VEHICLE WHILE IN ROUTE TO MY SON'S SCHOOL TO ENSURE MY SUV WOULD NOT CATCH FIRE). I ALSO SEE REQUESTS TO REPLACE LIGHT BULBS FOR BLOWN FUSE, THE BATTERY, WIRING ISSUE UNDER THE SEAT, NOW A NEW PROBLEM RELATED TO THE CAN TECHNOLOGY. ANOTHER RECEIPT WORK DONE ON THE CAMSHAFT. BASED ON MY RESEARCH, THE RECALL RELATES TO THE DEGRADING OF POOR MATERIALS USED TO MANUFACTURE THE 1ST GEN SUVS. I DON'T BELIEVE THERE ARE ANY REPORTED DEATHS BUT IT PUTS MANY PEOPLE AT RISK AS I WAS RESEARCHING THIS ISSUE LOOKING FOR MY RECEIPTS, I CAME ACROSS ANOTHER RECEIPT FOR THE ML500 2006 I SOLD BEFORE I PURCHASED MY CURRENT VEHICLE. THE RECEIPT SHOWS I WAS SEEKING SERVICE FOR THE ENGINE STOPPING WHILE DRIVING. READ: HTTP://WWW.MERCEDESDEFECTS.COM HTTP://WWW.BUSINESSKOREA.CO.KR/ENGLISH/NEWS/INDUSTRY/13381-MERCEDES-INSOLENCE-MERCEDES-BENZ-NEGLECTS-KOREAN-CONSUMERS-DESPITE-RECORD-HIGH
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT THEN TOOK THE VEHICLE TO A CERTIFIED MECHANIC (LANG'S AUTO REPAIR SHOP) WHO ALSO DIAGNOSED THAT THE POWER STEERING FAILED AND REPLACED THE POWER STEERING PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 08V682000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT THEN TOOK THE VEHICLE TO A CERTIFIED MECHANIC (LANG'S AUTO REPAIR SHOP) WHO ALSO DIAGNOSED THAT THE POWER STEERING FAILED AND REPLACED THE POWER STEERING PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 08V682000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
THERE IS AN ISSUE WITH THE POWER STEERING RACK. THERE IS A RECALL FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED ON THE RECALL LIST.
THERE IS AN ISSUE WITH THE POWER STEERING RACK. THERE IS A RECALL FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED ON THE RECALL LIST.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT PATRICK'S IMPORTS IN LAWRENCE, SOUTH CAROLINA WHERE IT WAS DETERMINED THAT THE RACK AND PINION WAS FAULTY. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED THREE MONTHS AGO. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL550. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT PATRICK'S IMPORTS IN LAWRENCE, SOUTH CAROLINA WHERE IT WAS DETERMINED THAT THE RACK AND PINION WAS FAULTY. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED THREE MONTHS AGO. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL550. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID ONTO THE BOTTOM BRACKET. THE CONTACT REPAIRED THE VEHICLE HIMSELF BY REPLACING THE HIGH PRESSURE POWER STEERING FLUID HOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ GL550. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID ONTO THE BOTTOM BRACKET. THE CONTACT REPAIRED THE VEHICLE HIMSELF BY REPLACING THE HIGH PRESSURE POWER STEERING FLUID HOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.