12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 12 of 12
Jan 13, 2025

I purchased a this vehicle at a dealership Laurel Ford as is no warranty for $14,000 and not even in a week of me having it the key fob was not working and it’s been giving me problems so now it’s not is not reading the ignition switch and it won’t turn on it’s not drivable, and I have small three kids. I love it but the headache I can’t deal. Please help!!!!

Jan 13, 2025

I purchased a this vehicle at a dealership Laurel Ford as is no warranty for $14,000 and not even in a week of me having it the key fob was not working and it’s been giving me problems so now it’s not is not reading the ignition switch and it won’t turn on it’s not drivable, and I have small three kids. I love it but the headache I can’t deal. Please help!!!!

Apr 29, 2019

THE TAKATA AIRBAG RECALL DEFECT HAS NOT BEEN REPAIRED ON OUR MERCEDEZ FOR OVER 3 YEARS NOW. WE HAVE NOT BEEN ABLE TO RESELL IT DUE TO THE RECALL, VALUATION HAS DECREASED AS WELL DUE TO THE REPAIR NOT BEING PERFORMED BY THE DEALER. SHOULD THIS HAVE BEEN DONE IN A TIMELY MANNER? IT CLEARLY WAS NOT.

Apr 29, 2019

THE TAKATA AIRBAG RECALL DEFECT HAS NOT BEEN REPAIRED ON OUR MERCEDEZ FOR OVER 3 YEARS NOW. WE HAVE NOT BEEN ABLE TO RESELL IT DUE TO THE RECALL, VALUATION HAS DECREASED AS WELL DUE TO THE REPAIR NOT BEING PERFORMED BY THE DEALER. SHOULD THIS HAVE BEEN DONE IN A TIMELY MANNER? IT CLEARLY WAS NOT.

Dec 10, 2017 44,000 mi

TAKATA RECALL: CONTACTED THE COMPANY STILL NO WORD ON REPLACEMENT OF AIRBAG

Dec 10, 2017 44,000 mi

TAKATA RECALL: CONTACTED THE COMPANY STILL NO WORD ON REPLACEMENT OF AIRBAG

Nov 7, 2017

TAKATA RECALL -THE RECALL WAS OVER 1 YEAR AGO AND STILL DEALER SAYS THAT THERE ARE NO REPLACEMENT AIRBAGS YET

Nov 7, 2017

TAKATA RECALL -THE RECALL WAS OVER 1 YEAR AGO AND STILL DEALER SAYS THAT THERE ARE NO REPLACEMENT AIRBAGS YET

Mar 31, 2017

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 31, 2017

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 4, 2016 Crash 63,000 mi

TAKATA RECALL - I HAD HEAD-ON COLLISION ACCIDENT ON 02/03/2015, STEERING WHEEL AND LEG AIR BAG WAS DEPLOYED, BUT CAUSED ME INJURY AFTER IT DEPLOYED TO MY HAND, FINGERS AND KNEES. ONCE LEG AIR BAD DEPLOYED, MY RIGHT KNEED HIT THE SWITCH UNDERNEATH THE DRIVER SEAT AND CAUSED INJURY. MERCEDES DON'T INSTALL THIS SWITCH UNDERNEATH THE SEAT ANYMORE AND I BELIEVE THERE WAS FLAW IN DESIGN AND LOCATION OF THIS SWITCH AND NOW THEY CHANGED THE LOCATION OF SWITCH. THEY MIGHT HAVE FOUND SOMETHING IN THEIR TESTING. PLEASE SEE PICTURES OF MY INJURIES ON FINGERS CAUSED BY STEERING WHEEL AIRBAG AND KNEE INJURY BY LEG AIR BAD HITTING THE SWITCH. I HAVE MORE PICTURES OF ACCIDENT SCENE AND WOULD LIKE TO SHARE. AROUND 8:05 AM I LEFT MY HOME TO GO TO WORK. WHEN I WAS ON BRIDGE NEAR THE FIRE STATION, I SAW SILVER CAR CAME IN MY LANE AND DRIVING TOWARDS ME. I CAME IN MY MIND THAT THIS CAR IS GOING TO HIT ME AND AS IT WAS COMING CLOSER AND THOUGHT CAME IN MY MIND THAT I MIGHT DIE. I MOVED SLOWLY TO RIGHT ON THE SHOULDER OF BRIDGE TO AVOID THE ACCIDENT AND STOPPED MY VEHICLE, NEXT THING I KNOW L HEAR LOUD SOUND, GAS & BURNING SMELL. I THOUGHT MY VEHICLE IS GOING TO CATCH FIRE. I DON'T KNOW WHERE THE STRENGTH CAME IN ME AND I WAS ABLE TO GET OUT OF MY VEHICLE WALK AWAY 10-15 YARD AWAY FROM MY CAR. POLICE REPORT FILED - YES BOTH CARS DRIVER WERE TAKEN TO HOSPITAL IN AN AMBULANCE. HTTP://WWW.COLUMBIATRIBUNE.COM/NEWS/LOCAL/COLLISION-ON-SCOTT-BOULEVARD-SENDS-TWO-TO-HOSPITAL/ARTICLE_14347E77-9E46-5BE1-90A4-CE8467474D2F.HTML OPENED CASE WITH MERCEDES BENZ - CASE NUMBER: CA767053

May 4, 2016 Crash 63,000 mi

TAKATA RECALL - I HAD HEAD-ON COLLISION ACCIDENT ON 02/03/2015, STEERING WHEEL AND LEG AIR BAG WAS DEPLOYED, BUT CAUSED ME INJURY AFTER IT DEPLOYED TO MY HAND, FINGERS AND KNEES. ONCE LEG AIR BAD DEPLOYED, MY RIGHT KNEED HIT THE SWITCH UNDERNEATH THE DRIVER SEAT AND CAUSED INJURY. MERCEDES DON'T INSTALL THIS SWITCH UNDERNEATH THE SEAT ANYMORE AND I BELIEVE THERE WAS FLAW IN DESIGN AND LOCATION OF THIS SWITCH AND NOW THEY CHANGED THE LOCATION OF SWITCH. THEY MIGHT HAVE FOUND SOMETHING IN THEIR TESTING. PLEASE SEE PICTURES OF MY INJURIES ON FINGERS CAUSED BY STEERING WHEEL AIRBAG AND KNEE INJURY BY LEG AIR BAD HITTING THE SWITCH. I HAVE MORE PICTURES OF ACCIDENT SCENE AND WOULD LIKE TO SHARE. AROUND 8:05 AM I LEFT MY HOME TO GO TO WORK. WHEN I WAS ON BRIDGE NEAR THE FIRE STATION, I SAW SILVER CAR CAME IN MY LANE AND DRIVING TOWARDS ME. I CAME IN MY MIND THAT THIS CAR IS GOING TO HIT ME AND AS IT WAS COMING CLOSER AND THOUGHT CAME IN MY MIND THAT I MIGHT DIE. I MOVED SLOWLY TO RIGHT ON THE SHOULDER OF BRIDGE TO AVOID THE ACCIDENT AND STOPPED MY VEHICLE, NEXT THING I KNOW L HEAR LOUD SOUND, GAS & BURNING SMELL. I THOUGHT MY VEHICLE IS GOING TO CATCH FIRE. I DON'T KNOW WHERE THE STRENGTH CAME IN ME AND I WAS ABLE TO GET OUT OF MY VEHICLE WALK AWAY 10-15 YARD AWAY FROM MY CAR. POLICE REPORT FILED - YES BOTH CARS DRIVER WERE TAKEN TO HOSPITAL IN AN AMBULANCE. HTTP://WWW.COLUMBIATRIBUNE.COM/NEWS/LOCAL/COLLISION-ON-SCOTT-BOULEVARD-SENDS-TWO-TO-HOSPITAL/ARTICLE_14347E77-9E46-5BE1-90A4-CE8467474D2F.HTML OPENED CASE WITH MERCEDES BENZ - CASE NUMBER: CA767053