Compare to Other Years

Active Recalls (3)

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

18V272000 Apr 27, 2018 SUSPENSION:FRONT

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 ...

16V900000 Dec 14, 2016 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehi...

Complaints

Showing 16 of 16
Apr 15, 2024 Engine

See attached document for complaint

Apr 15, 2024 Engine

See attached document for complaint

Sep 26, 2023 Engine

My 2015 GL550 has 90k miles on it and is city driven, on 09/11/2023 when I was trying to pull out onto a main rd my suv hesitated and the check engine light came on, luckily traffic wasn’t heavy at the time so I wasn’t in any accidents. I called and was able to get my suv into my local Mercedes ...

Sep 26, 2023 Engine

My 2015 GL550 has 90k miles on it and is city driven, on 09/11/2023 when I was trying to pull out onto a main rd my suv hesitated and the check engine light came on, luckily traffic wasn’t heavy at the time so I wasn’t in any accidents. I called and was able to get my suv into my local Mercedes ...

Feb 22, 2023 Engine

Upon receipt of vehicle, when the weather was nice, a rattle in the engine compartment appeared to take place intermittently. Upon diagnosis by a dealership, intermittent was confirmed to take place on a cold start, and not intermittently. Upon further research, it was found the rattle is related t...

Feb 22, 2023 Engine

Upon receipt of vehicle, when the weather was nice, a rattle in the engine compartment appeared to take place intermittently. Upon diagnosis by a dealership, intermittent was confirmed to take place on a cold start, and not intermittently. Upon further research, it was found the rattle is related t...

Oct 8, 2022 Seats

There are many models of the gl550 ranging from 2012-2015, where the second row driver side seats get stuck in a downward position. Recently it happened to me and another gl550 was in the shop at Mercedes North Houston for repair for the same issue. These are very common in this make and model and...

Oct 8, 2022 Seats

There are many models of the gl550 ranging from 2012-2015, where the second row driver side seats get stuck in a downward position. Recently it happened to me and another gl550 was in the shop at Mercedes North Houston for repair for the same issue. These are very common in this make and model and...

Jun 22, 2022 Engine Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Jun 22, 2022 Structure Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Jun 22, 2022 Unknown Or Other Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Jun 22, 2022 Engine Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Jun 22, 2022 Structure Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Jun 22, 2022 Unknown Or Other Fire

As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.

Dec 7, 2016 Unknown Or Other 2,200 mi

MY CAR HAS AN ONGOING PROBLEM WITH THE HVAC SYSTEM. IT GENERATES A MOLD AND MILDEW SMELL WHILE USING THE AC AND HEAT. MERCEDES SAYS THEY NO OF THIS ISSUE BUT HAVE NO PERMANENT FIX. THE SMELL IS SO BAD THAT IT IS ALMOST UN-DRIVABLE. MERCEDES DEALERSHIPS HAVE BULLETINS THAT DENOTE THE ISSUE IS KNOWN, ...

Dec 7, 2016 Unknown Or Other 2,200 mi

MY CAR HAS AN ONGOING PROBLEM WITH THE HVAC SYSTEM. IT GENERATES A MOLD AND MILDEW SMELL WHILE USING THE AC AND HEAT. MERCEDES SAYS THEY NO OF THIS ISSUE BUT HAVE NO PERMANENT FIX. THE SMELL IS SO BAD THAT IT IS ALMOST UN-DRIVABLE. MERCEDES DEALERSHIPS HAVE BULLETINS THAT DENOTE THE ISSUE IS KNOWN, ...