The Mercedes-Benz GLA 250 is a subcompact luxury crossover introduced in 2015, based on the A-Class platform. With 792 complaints and no fatalities, it has maintained reasonable safety for its size. The 2015 first model year has the most complaints, while the 2014 pre-production designation shows fewer issues. The GLA 250 offers Mercedes prestige in the smallest SUV package, though the first generation was criticized for its cramped interior and firm ride.

792
Total Complaints
56
Total Recalls
12
Model Years
0
Reported Deaths
!

Years to Avoid

These years have significantly more complaints than average.

Best Years

These years have the fewest reported problems.

Common Problem Categories

Engine 134
Unknown Or Other 116
Power Train 84
Electrical System 82
Air Bags 62

Complaints by Model Year

All Model Years

Year Complaints Recalls Crashes Fires Rating
2025 2 0 0 0 Good
2024 4 1 0 0 Good
2023 12 0 4 0 Good
2022 8 1 0 0 Good
2021 42 8 2 0 Average
2020 28 5 0 0 Good
2019 86 11 12 0 Average
2018 122 12 8 2 Below Average
2017 82 9 0 4 Average
2016 136 4 0 0 Below Average
2015 268 5 18 2 Avoid
2014 2 0 2 0 Good

Mercedes Benz Gla 250 Years to Avoid

2015, 2016, 2017

Best Mercedes Benz Gla 250 Years

2014, 2021, 2022

Frequently Asked Questions

What are the most common problems with the Mercedes-Benz GLA 250?

First-generation models have transmission issues including shuddering from the 7-speed dual-clutch. Interior rattles and build quality complaints are frequent. Infotainment system glitches occur. The second generation (2021+) switched to a conventional automatic.

Which Mercedes-Benz GLA 250 years should I avoid?

The 2015 first model year has the most complaints. The first-generation models (2015-2020) all share dual-clutch transmission concerns. The 2021 second generation is significantly improved with a new platform and transmission.

Is the Mercedes-Benz GLA 250 reliable?

The first generation had below-average reliability, primarily due to dual-clutch transmission issues. The second generation (2021+) is more dependable with its conventional automatic. Maintenance costs are typical for Mercedes.

Is the Mercedes-Benz GLA 250 too small?

The first generation was indeed cramped, particularly rear seat room. The second generation (2021+) grew significantly and offers much improved interior space. Test drive to ensure it meets your needs.

Should I buy a used Mercedes-Benz GLA 250?

Skip the first generation (2015-2020) due to transmission issues. A 2021+ GLA 250 offers improved space, reliability, and technology. The AMG GLA 35 adds significant performance if desired.