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Mercedes Benz Gle 350 Problems

The Mercedes-Benz GLE 350 is a mid-size luxury SUV that replaced the M-Class designation, offering three rows of seating and a refined driving experience. With 592 complaints and no reported deaths, the 2020 model year had the most issues as the new-generation launch year, while 2019 (the final W166) represents proven reliability. The GLE competes with the BMW X5 and Audi Q7.

592
Total Complaints
63
Total Recalls
7
Model Years
0
Reported Deaths
!

Years to Avoid

These years have significantly more complaints than average.

2020
✓

Best Years

These years have the fewest reported problems.

2019 2024

Common Problem Categories

Engine 112
Electrical System 72
Unknown Or Other 68
Forward Collision Avoidance 46
Power Train 40

Complaints by Model Year

All Model Years

Year ↓ Complaints Recalls Crashes Fires Rating
2024 16 3 0 0 Good
2023 44 3 4 0 Average
2022 88 7 2 0 Average
2021 116 14 16 10 Average
2020 230 27 16 6 Avoid
2019 2 2 0 0 Good
2018 96 7 6 0 Average

Mercedes Benz Gle 350 Years to Avoid

The 2020 GLE 350 should be approached cautiously as the first year of the W167 generation accumulated the most complaints. Issues include infotainment problems, air suspension concerns, and software glitches. The new MBUX system had teething problems that Mercedes subsequently addressed.

Best Mercedes Benz Gle 350 Years

The 2019 GLE 350 represents an excellent choice as the final refined year of the proven W166 generation. For those wanting the newer design, the 2021+ models show improved reliability as Mercedes resolved early W167 issues. The 2022-2023 models are solid choices.

Frequently Asked Questions

Is the Mercedes GLE 350 reliable?

Reliability depends on generation. The W166 (2016-2019) is a known quantity with proven systems. The new W167 (2020+) had first-year issues but has improved. Both generations have typical Mercedes maintenance costs. The diesel models, where available, offer good durability.

What problems does the GLE 350 have?

The W167 generation experiences MBUX infotainment glitches, air suspension issues on equipped models, and some electrical problems. Earlier W166 models may have transfer case concerns and air suspension wear. Both generations can experience sunroof drain clogs.

Is the GLE 350 worth it over the GLC?

The GLE offers significantly more interior space, available third-row seating, and a more commanding presence. If you need the space or regularly carry more than four passengers, the GLE justifies its premium. For smaller families, the GLC offers better value and easier parking.