High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
When operated with driver assist and stop and go assist, the car, often slams the brakes for no reason in the middle of the highway. I have reported this problem multiple times to the dealership and the dealership has kept the car in for investigation multiple times sometimes for more than two weeks. They were able to replicate the problem, but they had absolutely no solution. It’s been a few years now and it keeps happening. This is a liability issue us cars behind me are at risk to collide.
When operated with driver assist and stop and go assist, the car, often slams the brakes for no reason in the middle of the highway. I have reported this problem multiple times to the dealership and the dealership has kept the car in for investigation multiple times sometimes for more than two weeks. They were able to replicate the problem, but they had absolutely no solution. It’s been a few years now and it keeps happening. This is a liability issue us cars behind me are at risk to collide.
I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).
I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).
What component or system failed or malfunctioned, and is it available for inspection upon request? THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. THE DEALER WHERE THE CAR IS SAYS MERCEDES HAS NOT CONTACTED THEM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING - NO AVOIDANCE - NO BRAKES - THE BRAKES GOT SOFT OR LIKE A SPONGE, YOU HAD TO GO TO THE FLOOR - THEN THEY FAILED. - I DID GET A CAMERAS NOT WORKING WARNING AT TIMES - AS WELL AS THE CAR SWERVING AWAY FROM THINGS THAT WERE NOT THERE.
The Brakes Failed - At Mercedes Dealership for Over a Month My Wife could have been killed on the highway going 70MPH with no brakes The car was towed by Mercedes over a month ago and never returned. No one will talk to me. Mercedes will not speak with me. Nor have they contacted the dealer - Letter Enclosed No warning - Just brake failure. Prior to that we got a "Your cameras are not working message" a week prior and the car would warn you another car was there. But there was no car.
What component or system failed or malfunctioned, and is it available for inspection upon request? THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. THE DEALER WHERE THE CAR IS SAYS MERCEDES HAS NOT CONTACTED THEM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING - NO AVOIDANCE - NO BRAKES - THE BRAKES GOT SOFT OR LIKE A SPONGE, YOU HAD TO GO TO THE FLOOR - THEN THEY FAILED. - I DID GET A CAMERAS NOT WORKING WARNING AT TIMES - AS WELL AS THE CAR SWERVING AWAY FROM THINGS THAT WERE NOT THERE.
The Brakes Failed - At Mercedes Dealership for Over a Month My Wife could have been killed on the highway going 70MPH with no brakes The car was towed by Mercedes over a month ago and never returned. No one will talk to me. Mercedes will not speak with me. Nor have they contacted the dealer - Letter Enclosed No warning - Just brake failure. Prior to that we got a "Your cameras are not working message" a week prior and the car would warn you another car was there. But there was no car.
front brakes make a grinding metal noise during slow motion applying breaks. i been in to the dealer ship multiple times about the issue and they replace the breaks pad and rotor , still have the same issue time down the road.
front brakes make a grinding metal noise during slow motion applying breaks. i been in to the dealer ship multiple times about the issue and they replace the breaks pad and rotor , still have the same issue time down the road.