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Active Recalls (14)

24V724000 Sep 27, 2024 ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the f...

23V880000 Dec 21, 2023 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehic...

23V835000 Dec 8, 2023 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connec...

23V177000 Mar 17, 2023 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain...

22V936000 Dec 16, 2022 STEERING:CRITICAL FASTENERS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from t...

22V680000 Sep 12, 2022 STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicl...

22V365000 May 20, 2022 COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, G...

21V832000 Oct 22, 2021 VISIBILITY:GLASS, SIDE/REAR

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the ...

21V509000 Jul 2, 2021 EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlig...

21V354000 May 14, 2021 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Co...

21V071000 Feb 12, 2021 ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP)...

21V058000 Feb 5, 2021 COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-C...

20V671000 Oct 30, 2020 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle...

20V089000 Feb 14, 2020 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG...

Complaints

Showing 20 of 116
Jan 8, 2026 Engine

There is a known issue with the Cylinder Heads on specific models of Mercedes vehicles. Symptoms of M264 Cylinder Head Failure If your GLE 350 is experiencing these symptoms, it may be covered under the extension: Check Engine Light (MIL): Often triggered by misfire codes. Rough Idle: Noticeable sh...

Jan 8, 2026 Engine

There is a known issue with the Cylinder Heads on specific models of Mercedes vehicles. Symptoms of M264 Cylinder Head Failure If your GLE 350 is experiencing these symptoms, it may be covered under the extension: Check Engine Light (MIL): Often triggered by misfire codes. Rough Idle: Noticeable sh...

Jan 2, 2026 Structure

Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.

Jan 2, 2026 Unknown Or Other

Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.

Jan 2, 2026 Structure

Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.

Jan 2, 2026 Unknown Or Other

Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.

Dec 18, 2025 Unknown Or Other

My vehicle suddenly started shaking and losing power, the check engine light came on and the problem continues to vibrate when idling, it will not shift into gear to go. Very unnerving and unsafe as it happened in a intersection. Sometimes it drives fine and then vibrates and goes into low gear and ...

Dec 18, 2025 Unknown Or Other

My vehicle suddenly started shaking and losing power, the check engine light came on and the problem continues to vibrate when idling, it will not shift into gear to go. Very unnerving and unsafe as it happened in a intersection. Sometimes it drives fine and then vibrates and goes into low gear and ...

Dec 11, 2025 Engine

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Dec 11, 2025 Power Train

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Dec 11, 2025 Unknown Or Other

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Dec 11, 2025 Engine

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Dec 11, 2025 Power Train

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Dec 11, 2025 Unknown Or Other

Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not re...

Nov 18, 2025 Engine

we own a Mercedes-Benz GLE 350 model 2021. Our vehicles engine has stopped running on two different occasions, resulting in a very scary near miss accident situation. The first time this happened was it 22,000 miles, the engine shut off as a result of a failure in the engine cylinder head valve th...

Nov 18, 2025 Engine

we own a Mercedes-Benz GLE 350 model 2021. Our vehicles engine has stopped running on two different occasions, resulting in a very scary near miss accident situation. The first time this happened was it 22,000 miles, the engine shut off as a result of a failure in the engine cylinder head valve th...

Nov 17, 2025 Engine 74,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder head. The vehicle was repaired. The manufacturer was notified of the...

Nov 17, 2025 Engine 74,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cylinder head. The vehicle was repaired. The manufacturer was notified of the...

Oct 24, 2025 Engine And Engine Cooling 69,100 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving 65-70 MPH, the vehicle was skipping. The contact immediately veered towards an exit ramp. The contact noticed knocking sounds coming from the engine, and the vehicle stalled on the exit ramp. There was smoke coming f...

Oct 24, 2025 Visibility 49,200 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the floor mats were wet after it had rained, and mold had formed on the floor mats. The rear hatch door occasionally unlocked unintendedly, and the radio would change stations independently. The contact stated that other electrica...

Oct 24, 2025 Engine And Engine Cooling 69,100 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving 65-70 MPH, the vehicle was skipping. The contact immediately veered towards an exit ramp. The contact noticed knocking sounds coming from the engine, and the vehicle stalled on the exit ramp. There was smoke coming f...

Oct 24, 2025 Visibility 49,200 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the floor mats were wet after it had rained, and mold had formed on the floor mats. The rear hatch door occasionally unlocked unintendedly, and the radio would change stations independently. The contact stated that other electrica...

Oct 21, 2025 Back Over Prevention 29,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included...

Oct 21, 2025 Electrical System 29,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included...

Oct 21, 2025 Back Over Prevention 29,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included...

Oct 21, 2025 Electrical System 29,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included...

Oct 14, 2025 Power Train

Location: Dallas, TX – Woodall Rodgers Freeway near North Hall Street exit Mercedes-Benz USA Case #: 18469650 What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s 48-volt electrical architecture appears to have failed, specifically the...

Oct 14, 2025 Power Train

Location: Dallas, TX – Woodall Rodgers Freeway near North Hall Street exit Mercedes-Benz USA Case #: 18469650 What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s 48-volt electrical architecture appears to have failed, specifically the...

Oct 6, 2025 Electrical System Fire

Not sure vehicle was parked and caught on fire from the drivers side completely burning

Oct 6, 2025 Engine Fire

Not sure vehicle was parked and caught on fire from the drivers side completely burning

Oct 6, 2025 Electrical System Fire

Not sure vehicle was parked and caught on fire from the drivers side completely burning

Oct 6, 2025 Engine Fire

Not sure vehicle was parked and caught on fire from the drivers side completely burning

Sep 19, 2025 Engine

I am writing to document a recurring and serious issue with the Mercedes-Benz GLE equipped with the M264 engine, specifically relating to premature cylinder head failure. In my case, the vehicle began showing the following symptoms: Rough engine idle and noticeable vibration during startup Loss of p...

Sep 19, 2025 Engine

I am writing to document a recurring and serious issue with the Mercedes-Benz GLE equipped with the M264 engine, specifically relating to premature cylinder head failure. In my case, the vehicle began showing the following symptoms: Rough engine idle and noticeable vibration during startup Loss of p...

Aug 7, 2025 Fuel/propulsion System

The car has stalled 4 or 5 times, while driving in traffic. This can obviously be life threatening. The check engine light came on yesterday. We recently brought the car to Mercedes Benz in Daytona Beach, Florida. They told us we had low pressure in the cylinders, and needed a new cylinder head for ...

Aug 7, 2025 Fuel/propulsion System

The car has stalled 4 or 5 times, while driving in traffic. This can obviously be life threatening. The check engine light came on yesterday. We recently brought the car to Mercedes Benz in Daytona Beach, Florida. They told us we had low pressure in the cylinders, and needed a new cylinder head for ...

Jul 25, 2025 Power Train

Replacement of Cylinder Head (#1)

Jul 25, 2025 Power Train

Replacement of Cylinder Head (#1)

Jul 11, 2025 Engine

On May 26, 2025, around 3:00 PM, I was traveling with my family on a bright and sunny day, with no rain for several days leaving the roads dry. As we were on I-35, I took an exit, and just a few seconds later, my 2021 Mercedes-Benz GLE 350 unexpectedly shut off, all the lights on the the dashboard l...

Jul 11, 2025 Engine

On May 26, 2025, around 3:00 PM, I was traveling with my family on a bright and sunny day, with no rain for several days leaving the roads dry. As we were on I-35, I took an exit, and just a few seconds later, my 2021 Mercedes-Benz GLE 350 unexpectedly shut off, all the lights on the the dashboard l...

Jul 8, 2025 Electrical System

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 8, 2025 Engine

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 8, 2025 Power Train

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 8, 2025 Electrical System

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 8, 2025 Engine

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 8, 2025 Power Train

While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. O...

Jul 2, 2025 Visibility 57,432 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while the vehicle was parked, there was condensation leaking from a hole near the trunk release button onto the pedal and the floor of the front passenger’s side of the vehicle. The vehicle was not diagnosed or repaired. The con...

Jul 2, 2025 Visibility 57,432 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while the vehicle was parked, there was condensation leaking from a hole near the trunk release button onto the pedal and the floor of the front passenger’s side of the vehicle. The vehicle was not diagnosed or repaired. The con...

Feb 24, 2025 Engine

My Mercedes gle350 2021 is having a cylinder misfire. I had the repairs done last February. Carlton Mercedes acknowledged this is a known issue with this car. Did some googling and saw how big of an issue this is in this car. Repairs were made and now a year later cylinder misfire again! My neighbor...

Feb 24, 2025 Engine

My Mercedes gle350 2021 is having a cylinder misfire. I had the repairs done last February. Carlton Mercedes acknowledged this is a known issue with this car. Did some googling and saw how big of an issue this is in this car. Repairs were made and now a year later cylinder misfire again! My neighbor...

Feb 10, 2025 Engine 100,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated while driving at approximately 45 MPH and depressing the accelerator pedal, the vehicle was jerking and bucking while attempting to enter a highway. The contact stopped and turned off and restarted the vehicle and was able to drive the...

Feb 10, 2025 Engine 100,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated while driving at approximately 45 MPH and depressing the accelerator pedal, the vehicle was jerking and bucking while attempting to enter a highway. The contact stopped and turned off and restarted the vehicle and was able to drive the...

Feb 9, 2025 Unknown Or Other

I was driving down with my wife at a street, 35 miles per hour speed and suddenly heard an loud Explosion above my head and my wife screamed and I suddenly applied the break to avoid an accident as luckily there was no other car in back and front. There was a sudden break applied and my wife's neck ...

Feb 9, 2025 Unknown Or Other

I was driving down with my wife at a street, 35 miles per hour speed and suddenly heard an loud Explosion above my head and my wife screamed and I suddenly applied the break to avoid an accident as luckily there was no other car in back and front. There was a sudden break applied and my wife's neck ...

Jan 17, 2025 Engine 78,301 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no...

Jan 17, 2025 Electrical System 78,301 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no...

Jan 17, 2025 Engine 78,301 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no...

Jan 17, 2025 Electrical System 78,301 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no...

Dec 30, 2024 Engine

DTC codr P219E is is a known issue for this Vehicle. Cylinder issue. This is a world wide known issue and Mercedes benz in Canada has sent out email giving out warranty extension for M260 cylinder head but here in the US, there is no recall or warrant for this issue making customers spend over 7k fo...

Dec 30, 2024 Engine

DTC codr P219E is is a known issue for this Vehicle. Cylinder issue. This is a world wide known issue and Mercedes benz in Canada has sent out email giving out warranty extension for M260 cylinder head but here in the US, there is no recall or warrant for this issue making customers spend over 7k fo...

Dec 10, 2024 Visibility

The windshield wiper fluid will not pump out onto the front or back window, causing poor visibility. The pump is working, but the design of the strainer on the bottom of the pump causes a restriction and causes goo to build up and block the flow of the windshield wiper fluid. Mercedes refuses to c...

Dec 10, 2024 Visibility

The windshield wiper fluid will not pump out onto the front or back window, causing poor visibility. The pump is working, but the design of the strainer on the bottom of the pump causes a restriction and causes goo to build up and block the flow of the windshield wiper fluid. Mercedes refuses to c...

Dec 6, 2024 Engine

On August 6, 2024 my vehicle reported " The state of charge of the starter battery in the vehicle Mercedes-Benz GLE 350 SUV is very low". We took it to our local dealership to have the battery replaced but upon receiving the vehicle we started having issues. The vehicle would shake and loose power. ...

Dec 6, 2024 Engine

On August 6, 2024 my vehicle reported " The state of charge of the starter battery in the vehicle Mercedes-Benz GLE 350 SUV is very low". We took it to our local dealership to have the battery replaced but upon receiving the vehicle we started having issues. The vehicle would shake and loose power. ...

Nov 12, 2024 Latches/locks/linkages 49,045 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that after exiting the vehicle, the doors unintendedly locked with the keys inside the vehicle. Additionally, the contact’s child was still inside the vehicle during the failure. The contact stated that the doors were not supposed to...

Nov 12, 2024 Latches/locks/linkages 49,045 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that after exiting the vehicle, the doors unintendedly locked with the keys inside the vehicle. Additionally, the contact’s child was still inside the vehicle during the failure. The contact stated that the doors were not supposed to...

Oct 18, 2024 Unknown Or Other Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Oct 18, 2024 Forward Collision Avoidance Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Oct 18, 2024 Forward Collision Avoidance Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Oct 18, 2024 Unknown Or Other Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Oct 18, 2024 Forward Collision Avoidance Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Oct 18, 2024 Forward Collision Avoidance Crash

On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pe...

Sep 8, 2024 Unknown Or Other

My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and even risk a fire. I checked with NHTSA recall history with this model, and found out 2020 and 2021 models had recall last year with AC issue, but my Vehicle was not included in 202...

Sep 8, 2024 Unknown Or Other

My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and even risk a fire. I checked with NHTSA recall history with this model, and found out 2020 and 2021 models had recall last year with AC issue, but my Vehicle was not included in 202...

Apr 29, 2024 Electrical System Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 29, 2024 Engine Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 29, 2024 Structure Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 29, 2024 Electrical System Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 29, 2024 Engine Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 29, 2024 Structure Fire

On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported Sandy in service on Thursday morning. That I smelt a burning plastic smell on Wednesday afternoon at 2:30PM. While picking up my grandchildren from their schools. I came home and ...

Apr 17, 2024 Engine

Component: Faulty exhaust valves caused the vehicle engine to misfire while driving at high speed (80mph) and required cylinder head replacement. Available for inspection. I was driving through a heavy rainstorm at night on I [XXX] toward Roanoke on [XXX]. While I was driving at speeds between 80-8...

Apr 17, 2024 Engine

Component: Faulty exhaust valves caused the vehicle engine to misfire while driving at high speed (80mph) and required cylinder head replacement. Available for inspection. I was driving through a heavy rainstorm at night on I [XXX] toward Roanoke on [XXX]. While I was driving at speeds between 80-8...

Nov 16, 2023 Electrical System 35,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the infotainment screen had gone blank and had failed to operate as needed. Due to the failure, the back-up camera failed to operate while the vehicle was in reverse(R). The vehicle was taken to a dealer and the contact was inform...

Nov 16, 2023 Electrical System 35,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the infotainment screen had gone blank and had failed to operate as needed. Due to the failure, the back-up camera failed to operate while the vehicle was in reverse(R). The vehicle was taken to a dealer and the contact was inform...

Oct 19, 2023 Engine

Complete engine failure in traffic. Prior to vehicle stopping it did not give me any message that the vehicle was having a problem. The total milage on the vehicle is 21,908. Other than being told the engine has to be replaced, I have been given no information upon what cause the failure. All s...

Oct 19, 2023 Engine

Complete engine failure in traffic. Prior to vehicle stopping it did not give me any message that the vehicle was having a problem. The total milage on the vehicle is 21,908. Other than being told the engine has to be replaced, I have been given no information upon what cause the failure. All s...

Jul 27, 2023 Engine

Cylinder head replacement

Jul 27, 2023 Engine

Cylinder head replacement

Jul 25, 2023 Forward Collision Avoidance Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Jul 25, 2023 Service Brakes Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Jul 25, 2023 Electrical System Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Jul 25, 2023 Forward Collision Avoidance Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Jul 25, 2023 Service Brakes Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Jul 25, 2023 Electrical System Crash

I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ...

Nov 12, 2022 Unknown Or Other

Driver side window detached inside door and will not come up.

Nov 12, 2022 Unknown Or Other

Driver side window detached inside door and will not come up.

Sep 16, 2022 Unknown Or Other

There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We are concerned the water ingress could cause and electrical issue and fire.

Sep 16, 2022 Unknown Or Other

There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We are concerned the water ingress could cause and electrical issue and fire.

Aug 17, 2022 Engine Crash

I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times ...

Aug 17, 2022 Service Brakes Crash

I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times ...

Aug 17, 2022 Engine Crash

I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times ...

Aug 17, 2022 Service Brakes Crash

I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times ...

Jan 27, 2022 Electrical System

What component or system failed or malfunctioned, and is it available for inspection upon request? The digital dashboard (MBUX) screen that driver is dependent on, all of a sudden go blank with no access to heaters, no display, with no GPS and no dash heater. This screen is controlled by a contro...

Jan 27, 2022 Electrical System

What component or system failed or malfunctioned, and is it available for inspection upon request? The digital dashboard (MBUX) screen that driver is dependent on, all of a sudden go blank with no access to heaters, no display, with no GPS and no dash heater. This screen is controlled by a contro...

Oct 1, 2021 Exterior Lighting 500 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the rear brake lights did not function properly when the brake was applied. The contact was made aware of the failure when he noticed that after slowing down to stop, other vehicles from behind were stopping close to the rear of h...

Oct 1, 2021 Exterior Lighting 500 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the rear brake lights did not function properly when the brake was applied. The contact was made aware of the failure when he noticed that after slowing down to stop, other vehicles from behind were stopping close to the rear of h...

Sep 2, 2021 Visibility 10,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the sunroof abruptly fractured while the vehicle was parked and unoccupied. The fractured glass was retained by the sunroof cover. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was not contact...

Sep 2, 2021 Visibility 10,000 mi

The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the sunroof abruptly fractured while the vehicle was parked and unoccupied. The fractured glass was retained by the sunroof cover. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was not contact...

Mar 24, 2021 Service Brakes 2,000 mi

WHILE THE CAR IS IN PARK AND IDLING, THE VEHICLE WILL NUDGE FORWARD REPEATEDLY. THE CAR DEALERSHIP APPEARS RATHER CAVALIER ABOUT THIS ISSUE BUT IT LEADS TO LITTLE TRUST WITH THE VEHICLE. THE CURRENT MINDSET IS THAT AT SOME POINT THE VEHICLE MAY PROPELL MORESO THAN A NUDGE UNEXPECTEDLY CAUSING A SA...

Mar 24, 2021 Service Brakes 2,000 mi

WHILE THE CAR IS IN PARK AND IDLING, THE VEHICLE WILL NUDGE FORWARD REPEATEDLY. THE CAR DEALERSHIP APPEARS RATHER CAVALIER ABOUT THIS ISSUE BUT IT LEADS TO LITTLE TRUST WITH THE VEHICLE. THE CURRENT MINDSET IS THAT AT SOME POINT THE VEHICLE MAY PROPELL MORESO THAN A NUDGE UNEXPECTEDLY CAUSING A SA...

Feb 2, 2021 Electrical System 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...

Feb 2, 2021 Engine 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...

Feb 2, 2021 Fuel/propulsion System 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...

Feb 2, 2021 Electrical System 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...

Feb 2, 2021 Engine 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...

Feb 2, 2021 Fuel/propulsion System 1,000 mi

WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MBUX DUAL SCREEN WAS BLACK AND INOPERABLE. THE CAR WAS IN SERVICE 10 DAYS. TODAY, 02,1, 2021 THE CAR STOP, THE ENGINE AND LIGHTS, CONTROL, ON HIGHWAY!!!??? I CALL POLICE TO PROTECT ...