High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.
Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad seals or components of sunroof being bad or unaligned. Sounds could cause driver not to hear other safety issues with vehicle as well as leaking if water.
My vehicle suddenly started shaking and losing power, the check engine light came on and the problem continues to vibrate when idling, it will not shift into gear to go. Very unnerving and unsafe as it happened in a intersection. Sometimes it drives fine and then vibrates and goes into low gear and loses power. I took to a certified Mercedes dealer and they changed the spark plugs and 4 coils as well - After 4 weeks, I am told the CYLINDER HEAD needs to be replaced. It has 68k miles. The mechanic has already had 2 other 2021 GLE 350 with exactly the same issue. There are several similar cases discussed online as well.
My vehicle suddenly started shaking and losing power, the check engine light came on and the problem continues to vibrate when idling, it will not shift into gear to go. Very unnerving and unsafe as it happened in a intersection. Sometimes it drives fine and then vibrates and goes into low gear and loses power. I took to a certified Mercedes dealer and they changed the spark plugs and 4 coils as well - After 4 weeks, I am told the CYLINDER HEAD needs to be replaced. It has 68k miles. The mechanic has already had 2 other 2021 GLE 350 with exactly the same issue. There are several similar cases discussed online as well.
Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not restart. According to MB maintenance department it suffered a catastrophic and complete engine failure. This type of premature and total engine failure in a properly maintained, low-mileage vehicle is clearly a defect in material or workmanship. This is a serious safety defect that rendered the vehicle completely inoperable with no warning. Issues are resulting from valve guide wear issues, camshaft codes, valve openness, and no-compression symptoms, camshaft, timing chain, etc.
Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles. Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suddenly shutdown and would not restart. According to MB maintenance department it suffered a catastrophic and complete engine failure. This type of premature and total engine failure in a properly maintained, low-mileage vehicle is clearly a defect in material or workmanship. This is a serious safety defect that rendered the vehicle completely inoperable with no warning. Issues are resulting from valve guide wear issues, camshaft codes, valve openness, and no-compression symptoms, camshaft, timing chain, etc.
I was driving down with my wife at a street, 35 miles per hour speed and suddenly heard an loud Explosion above my head and my wife screamed and I suddenly applied the break to avoid an accident as luckily there was no other car in back and front. There was a sudden break applied and my wife's neck and back got hurt due to sudden break fear of explosion and got severe pain in her neck and back. I pulled over a side and found out that the glass panel burst and cracked all the way across my vehicle between sunroof and the windshield. Dealer said it is not under warranty even I still have warranty as my vehicle has only 36,000 miles and excellent condition and always dealer maintained. Dealer asking $2,700.00 to replace and fix. This is due to MB manufactures defect which I found out that it is prone to break due to poor design and might have caused accident if driving on freeway in speed as it scared the [XXX] out me and my wife while it exploded on top of our head. It happened to several cars and MB has not recalled yet and asking to pay $2,700.00 to replace and fix. Action Law Suit have been filed by others as given below for reference and help to get my vehicle repaired. (1) [XXX] (2) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving down with my wife at a street, 35 miles per hour speed and suddenly heard an loud Explosion above my head and my wife screamed and I suddenly applied the break to avoid an accident as luckily there was no other car in back and front. There was a sudden break applied and my wife's neck and back got hurt due to sudden break fear of explosion and got severe pain in her neck and back. I pulled over a side and found out that the glass panel burst and cracked all the way across my vehicle between sunroof and the windshield. Dealer said it is not under warranty even I still have warranty as my vehicle has only 36,000 miles and excellent condition and always dealer maintained. Dealer asking $2,700.00 to replace and fix. This is due to MB manufactures defect which I found out that it is prone to break due to poor design and might have caused accident if driving on freeway in speed as it scared the [XXX] out me and my wife while it exploded on top of our head. It happened to several cars and MB has not recalled yet and asking to pay $2,700.00 to replace and fix. Action Law Suit have been filed by others as given below for reference and help to get my vehicle repaired. (1) [XXX] (2) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pedal. I then pulled over to the grassy area of the [XXX] , and the vehicle completed died - like a brick. The engine would not start up at all. Safety: The issues for me are the facts that I was traveling 1:45 minutes from my home and I was almost smashed in the rear-end by the traffic behind me - due to a vehicle that totally STOPPED on the highway with a speed limit of 70 miles an hours - without any warnings. I traded in a 2014 ML350 with 279,000+ plus miles and had no major issues with the SUV it was a charm. Now I am dealing with a HUGE issues after purchasing a 2021 vehicle [in three days]. I do not know what the problems are - as the dealership has not diagnosis the issues during this writing. There are no reports from the police, dealership, or manufacturers, insurance at this time of writing. The only warning lights that I was grant was the power of the SUV left the vehicle totally. Just ridiculous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I was driving south on [XXX] near Fairfield VA, when the SUV started popping, with the roaring of the wheels. Then the vehicle started to slow down no matter what I did with the gas pedal. I then pulled over to the grassy area of the [XXX] , and the vehicle completed died - like a brick. The engine would not start up at all. Safety: The issues for me are the facts that I was traveling 1:45 minutes from my home and I was almost smashed in the rear-end by the traffic behind me - due to a vehicle that totally STOPPED on the highway with a speed limit of 70 miles an hours - without any warnings. I traded in a 2014 ML350 with 279,000+ plus miles and had no major issues with the SUV it was a charm. Now I am dealing with a HUGE issues after purchasing a 2021 vehicle [in three days]. I do not know what the problems are - as the dealership has not diagnosis the issues during this writing. There are no reports from the police, dealership, or manufacturers, insurance at this time of writing. The only warning lights that I was grant was the power of the SUV left the vehicle totally. Just ridiculous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and even risk a fire. I checked with NHTSA recall history with this model, and found out 2020 and 2021 models had recall last year with AC issue, but my Vehicle was not included in 2023 recall (NHTSA campaign number: 23V-177). I believe manufacturer was aware of this model AC issue from manufacturing defect, but inappropriately set the range of recall. Please investigate this issue.
My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and even risk a fire. I checked with NHTSA recall history with this model, and found out 2020 and 2021 models had recall last year with AC issue, but my Vehicle was not included in 2023 recall (NHTSA campaign number: 23V-177). I believe manufacturer was aware of this model AC issue from manufacturing defect, but inappropriately set the range of recall. Please investigate this issue.
Driver side window detached inside door and will not come up.
Driver side window detached inside door and will not come up.
There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We are concerned the water ingress could cause and electrical issue and fire.
There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We are concerned the water ingress could cause and electrical issue and fire.