14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Engine Complaints

Showing 14 of 14
Aug 5, 2023

Driving down a multi-lane highway at 70 mph, a 48V battery malfunction warning goes off as well as the yellow check engine light. A few seconds later a ‘coolant’ error alert pops up. SUV loses acceleration with power dropping from 70 mph to 55 mph to 35 mph. Another message displayed on screen warning me to “Pull over and turn the engine off.” Narrowly missing being hit from the back, I was able to coast to an upcoming exit into a store’s parking lot before the car stalled completely.

Aug 5, 2023

Driving down a multi-lane highway at 70 mph, a 48V battery malfunction warning goes off as well as the yellow check engine light. A few seconds later a ‘coolant’ error alert pops up. SUV loses acceleration with power dropping from 70 mph to 55 mph to 35 mph. Another message displayed on screen warning me to “Pull over and turn the engine off.” Narrowly missing being hit from the back, I was able to coast to an upcoming exit into a store’s parking lot before the car stalled completely.

Jun 26, 2022

Car shut itself off in rush hour traffic. Slight Smokey smell. Dash light indicating a 48 Volt problem. Got vehicle towed to dealership.

Jun 26, 2022

Car shut itself off in rush hour traffic. Slight Smokey smell. Dash light indicating a 48 Volt problem. Got vehicle towed to dealership.

Apr 23, 2022

2021 MB GLE 450 bought in April 2021, now approximately 8000 miles with two separate events of not starting. Cannot jump. Once 48V battery system updated (3 months ago), required tow to dealer. Now again at dealer with the same issue and recommended for battery change (last time was software update). Very unsafe, happened first time in public garage at night with no start, and second time in the morning when I was trying to go to work. Based on various blogs and class action law suit against MB in NJ, seems like MB is aware of 48V battery problem, and installed a bad batch of batteries. Frustrating to purchase $80000 car and learn that it is not safe at all, with possible malfunction at any time.

Apr 23, 2022

2021 MB GLE 450 bought in April 2021, now approximately 8000 miles with two separate events of not starting. Cannot jump. Once 48V battery system updated (3 months ago), required tow to dealer. Now again at dealer with the same issue and recommended for battery change (last time was software update). Very unsafe, happened first time in public garage at night with no start, and second time in the morning when I was trying to go to work. Based on various blogs and class action law suit against MB in NJ, seems like MB is aware of 48V battery problem, and installed a bad batch of batteries. Frustrating to purchase $80000 car and learn that it is not safe at all, with possible malfunction at any time.

Apr 3, 2022

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contact points and this was because the car lost contact with the engine

Apr 3, 2022

Was driving down a 2 lane road at about 55 MPH, and a warning light message appeared on the dash and said "battery no longer charging" then another message that said "coolant overheating vehicle shutting down" appeared. And the car would no longer accelerate. So I had to pull over on a busy 2 lane road and turn off my car and turn it back on, and then the car was working normally again. This could have been very bad if it was on a multi-lane highway. My safety was put at risk. I took the Vehicle in, and they said they cleaned some engine contact points and this was because the car lost contact with the engine

Nov 30, 2021

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Nov 30, 2021

On two separate occasions recently, the vehicle suddenly lost all power without warning and stopped. Luckily, these incidents did not occur while driving in high speed traffic, and the car restarted once shut off. When it lost power, all warning lights came on at once. After the first incident, dealer "updated the 48v system and esp control modules and The vehicle is operating as designed." The first incident was on November 9, the second incident was on November 29.

Sep 13, 2021

I was driving at full speed on the interstate (75mph) when the vehicle died completely. I had only seconds to maneuver the vehicle to the shoulder. There was no indication of a service issue with the vehicle prior to this incident. The car is/was approximately 2 weeks old, with about 500 miles of usage. Vehicle would not restart so I could attempt to get to a safer location.

Sep 13, 2021

I was driving at full speed on the interstate (75mph) when the vehicle died completely. I had only seconds to maneuver the vehicle to the shoulder. There was no indication of a service issue with the vehicle prior to this incident. The car is/was approximately 2 weeks old, with about 500 miles of usage. Vehicle would not restart so I could attempt to get to a safer location.

Jul 9, 2021 3,000 mi

The contact owns a 2021 Mercedes-Benz GLE450. The contact stated while driving at various speeds the vehicle loss motive power. The 48V battery malfunction and coolant hot turn-off vehicle message were displayed on the instrument panel. The battery indicator warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with a software issue. The contact was informed that the software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.

Jul 9, 2021 3,000 mi

The contact owns a 2021 Mercedes-Benz GLE450. The contact stated while driving at various speeds the vehicle loss motive power. The 48V battery malfunction and coolant hot turn-off vehicle message were displayed on the instrument panel. The battery indicator warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with a software issue. The contact was informed that the software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.