10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 10 of 10
Jan 9, 2024

The door hinges are an issue with these cars many many people are expressing the same issues which is the door hinges fail and start popping and cracking. Mercedes isn’t issuing a recall or remedy for this. Also there’s an issue with the passenger airbag weight sensors going bad which is throwing the airbag light off (which this is also happening in my car) the service center I talked to knew about this is agreed it a issue they see time and time again with these cars. Mercedes needs to make this right.

Jan 9, 2024

The door hinges are an issue with these cars many many people are expressing the same issues which is the door hinges fail and start popping and cracking. Mercedes isn’t issuing a recall or remedy for this. Also there’s an issue with the passenger airbag weight sensors going bad which is throwing the airbag light off (which this is also happening in my car) the service center I talked to knew about this is agreed it a issue they see time and time again with these cars. Mercedes needs to make this right.

Jan 9, 2024

The door hinges are an issue with these cars many many people are expressing the same issues which is the door hinges fail and start popping and cracking. Mercedes isn’t issuing a recall or remedy for this. Also there’s an issue with the passenger airbag weight sensors going bad which is throwing the airbag light off (which this is also happening in my car) the service center I talked to knew about this is agreed it a issue they see time and time again with these cars. Mercedes needs to make this right.

Jan 9, 2024

The door hinges are an issue with these cars many many people are expressing the same issues which is the door hinges fail and start popping and cracking. Mercedes isn’t issuing a recall or remedy for this. Also there’s an issue with the passenger airbag weight sensors going bad which is throwing the airbag light off (which this is also happening in my car) the service center I talked to knew about this is agreed it a issue they see time and time again with these cars. Mercedes needs to make this right.

Oct 13, 2021 Crash 70,000 mi

The contact owns a 2016 Mercedes Benz GLE350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right foot and neck injury and the front passenger who was the driver's son sustained a neck injury. Medical attention was required for the driver. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not towed and no police report was taken. The failure mileage was 70,000.

Oct 13, 2021 Crash 70,000 mi

The contact owns a 2016 Mercedes Benz GLE350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right foot and neck injury and the front passenger who was the driver's son sustained a neck injury. Medical attention was required for the driver. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not towed and no police report was taken. The failure mileage was 70,000.

May 29, 2019 75,000 mi

SRS MALFUNCTION LIGHT POPPED UP WITH CAR NEVER BEING IN ANY SORT OF ACCIDENT

May 29, 2019 75,000 mi

SRS MALFUNCTION LIGHT POPPED UP WITH CAR NEVER BEING IN ANY SORT OF ACCIDENT

Aug 9, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V903000 AND 17V241000 (AIR BAGS, STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VALENCIA BMW 23435 VALENCIA BLVD VALENCIA, CA 91355) WHERE IT WAS CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

Aug 9, 2017

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V903000 AND 17V241000 (AIR BAGS, STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VALENCIA BMW 23435 VALENCIA BLVD VALENCIA, CA 91355) WHERE IT WAS CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.