Compare to Other Years

Active Recalls (7)

22V955000 Dec 23, 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43...

21V072000 Feb 12, 2021 COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GL...

21V058000 Feb 5, 2021 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-C...

17V816000 Dec 18, 2017 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63...

17V077000 Feb 8, 2017 LATCHES/LOCKS/LINKAGES

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4...

16V903000 Dec 15, 2016 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic,...

16V759000 Oct 20, 2016 EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The...

Complaints

Showing 20 of 160
Jan 2, 2026 Unknown Or Other

I purchased a Certified Mercedes GLE 350 with many advanced safety features. Including a SOS feature that allows I believe detects an accident and reports it to Mercedes as well as allows me to press the SOS button to manually contact Mercedes to report a need for help plus other functions. Thnis i...

Jan 2, 2026 Unknown Or Other

I purchased a Certified Mercedes GLE 350 with many advanced safety features. Including a SOS feature that allows I believe detects an accident and reports it to Mercedes as well as allows me to press the SOS button to manually contact Mercedes to report a need for help plus other functions. Thnis i...

Nov 30, 2025 Unknown Or Other

Panoramic sunroof suddenly exploded while driving. It was the rear section of the sunroof. There was a loud boom sound. There were no vehicles nearby kicking up rocks, etc. I jumped and screamed but managed to remain somewhat calm trying to figure out where the sound came from in the vehicle. I then...

Nov 30, 2025 Unknown Or Other

Panoramic sunroof suddenly exploded while driving. It was the rear section of the sunroof. There was a loud boom sound. There were no vehicles nearby kicking up rocks, etc. I jumped and screamed but managed to remain somewhat calm trying to figure out where the sound came from in the vehicle. I then...

Nov 25, 2025 Air Bags Crash 84,541 mi

The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical atte...

Nov 25, 2025 Vehicle Speed Control Crash 84,541 mi

The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical atte...

Nov 25, 2025 Air Bags Crash 84,541 mi

The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical atte...

Nov 25, 2025 Vehicle Speed Control Crash 84,541 mi

The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical atte...

Oct 28, 2025 Unknown Or Other

I am writing to formally report a serious safety incident involving my Mercedes-Benz vehicle. While driving home recently, without any warning, I heard a sudden explosion that sounded like a gunshot. In an instant, shattered glass fell throughout the interior of the car, covering my daughter, grands...

Oct 28, 2025 Unknown Or Other

I am writing to formally report a serious safety incident involving my Mercedes-Benz vehicle. While driving home recently, without any warning, I heard a sudden explosion that sounded like a gunshot. In an instant, shattered glass fell throughout the interior of the car, covering my daughter, grands...

Oct 3, 2025 Electrical System 65,340 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving approximately 65 MPH, the center digital screen failed to function as intended while attempting to use the safety features. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diag...

Oct 3, 2025 Electrical System 65,340 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving approximately 65 MPH, the center digital screen failed to function as intended while attempting to use the safety features. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diag...

Mar 24, 2025 Vehicle Speed Control

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 24, 2025 Electrical System

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 24, 2025 Unknown Or Other

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 24, 2025 Vehicle Speed Control

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 24, 2025 Electrical System

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 24, 2025 Unknown Or Other

While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it s...

Mar 19, 2025 Engine

Was at a red light turning right, as soon as I turned right the engine lost power, and the car would not move. Since I am pressing the gas pedal all I can hear is revving noise, but the car was not moving. Since my foot was on the gas and not the brakes the person behind me was not aware that my car...

Mar 19, 2025 Engine

Was at a red light turning right, as soon as I turned right the engine lost power, and the car would not move. Since I am pressing the gas pedal all I can hear is revving noise, but the car was not moving. Since my foot was on the gas and not the brakes the person behind me was not aware that my car...

Aug 30, 2024 Power Train

The transmission does not shift from first to second and created several dangerous situations in whichI tried to enter the highway. I called the corporate headquarters to make a complaint and was sent to the dealership to file a lemon law complaint. The Transmission specialist at AAMCO said the tran...

Aug 30, 2024 Vehicle Speed Control

The transmission does not shift from first to second and created several dangerous situations in whichI tried to enter the highway. I called the corporate headquarters to make a complaint and was sent to the dealership to file a lemon law complaint. The Transmission specialist at AAMCO said the tran...

Aug 30, 2024 Power Train

The transmission does not shift from first to second and created several dangerous situations in whichI tried to enter the highway. I called the corporate headquarters to make a complaint and was sent to the dealership to file a lemon law complaint. The Transmission specialist at AAMCO said the tran...

Aug 30, 2024 Vehicle Speed Control

The transmission does not shift from first to second and created several dangerous situations in whichI tried to enter the highway. I called the corporate headquarters to make a complaint and was sent to the dealership to file a lemon law complaint. The Transmission specialist at AAMCO said the tran...

Jul 9, 2024 Vehicle Speed Control

On July 3, 2024 I turned right out of a parking lot onto a busy road. The car sped up on its own and started speeding. It took me a couple of seconds to realize what was happening and put on the brake. The car ran through a red light, other cars were able to avoid hitting me. The car did stop the...

Jul 9, 2024 Vehicle Speed Control

On July 3, 2024 I turned right out of a parking lot onto a busy road. The car sped up on its own and started speeding. It took me a couple of seconds to realize what was happening and put on the brake. The car ran through a red light, other cars were able to avoid hitting me. The car did stop the...

Jun 7, 2024 Fuel System, Gasoline 85,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated while driving 65-70 MPH in the rain, th...

Jun 7, 2024 Fuel System, Diesel 85,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated while driving 65-70 MPH in the rain, th...

Jun 7, 2024 Fuel System, Gasoline 85,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated while driving 65-70 MPH in the rain, th...

Jun 7, 2024 Fuel System, Diesel 85,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated while driving 65-70 MPH in the rain, th...

Apr 23, 2024 Electrical System

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Apr 23, 2024 Fuel/propulsion System

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Apr 23, 2024 Unknown Or Other

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Apr 23, 2024 Electrical System

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Apr 23, 2024 Fuel/propulsion System

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Apr 23, 2024 Unknown Or Other

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the ...

Mar 25, 2024 Exterior Lighting

I purchased a 2017 MB GLE 350 in 2022. But it’s only recently where I’ve noticed that my halogen headlights do not provide enough light on the road during night time driving. Especially in the rain. I’ve researched a bit and see that MANY consumers have complained about the headlights, but the...

Mar 25, 2024 Exterior Lighting

I purchased a 2017 MB GLE 350 in 2022. But it’s only recently where I’ve noticed that my halogen headlights do not provide enough light on the road during night time driving. Especially in the rain. I’ve researched a bit and see that MANY consumers have complained about the headlights, but the...

Mar 15, 2024 Engine

The car losses acceleration power all of sudden while driving. The engine light comes on and car starts shaking. Once you turn off the car and restart it, the engine light goes away and car starts functioning normal. This is dangerous as you are on highway, among fast moving traffic. This has bee...

Mar 15, 2024 Fuel/propulsion System

The car losses acceleration power all of sudden while driving. The engine light comes on and car starts shaking. Once you turn off the car and restart it, the engine light goes away and car starts functioning normal. This is dangerous as you are on highway, among fast moving traffic. This has bee...

Mar 15, 2024 Engine

The car losses acceleration power all of sudden while driving. The engine light comes on and car starts shaking. Once you turn off the car and restart it, the engine light goes away and car starts functioning normal. This is dangerous as you are on highway, among fast moving traffic. This has bee...

Mar 15, 2024 Fuel/propulsion System

The car losses acceleration power all of sudden while driving. The engine light comes on and car starts shaking. Once you turn off the car and restart it, the engine light goes away and car starts functioning normal. This is dangerous as you are on highway, among fast moving traffic. This has bee...

Mar 14, 2024 Unknown Or Other

I am writing to bring to your attention a critical security issue regarding the rear door locks of the 2017 Mercedes GLE model VIN - [XXX] . Upon attempting to lock the vehicle using the key fob, I have encountered a malfunction where the rear door behind the passenger seat fails to secure properly....

Mar 14, 2024 Latches/locks/linkages

I am writing to bring to your attention a critical security issue regarding the rear door locks of the 2017 Mercedes GLE model VIN - [XXX] . Upon attempting to lock the vehicle using the key fob, I have encountered a malfunction where the rear door behind the passenger seat fails to secure properly....

Mar 14, 2024 Unknown Or Other

I am writing to bring to your attention a critical security issue regarding the rear door locks of the 2017 Mercedes GLE model VIN - [XXX] . Upon attempting to lock the vehicle using the key fob, I have encountered a malfunction where the rear door behind the passenger seat fails to secure properly....

Mar 14, 2024 Latches/locks/linkages

I am writing to bring to your attention a critical security issue regarding the rear door locks of the 2017 Mercedes GLE model VIN - [XXX] . Upon attempting to lock the vehicle using the key fob, I have encountered a malfunction where the rear door behind the passenger seat fails to secure properly....

Feb 27, 2024 Steering 23,000 mi

The contact owns a 2017 Mercedes GLE. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the...

Feb 27, 2024 Exterior Lighting

Low beam Headlights will not adjust properly

Feb 27, 2024 Steering 23,000 mi

The contact owns a 2017 Mercedes GLE. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the...

Feb 27, 2024 Exterior Lighting

Low beam Headlights will not adjust properly

Jan 28, 2024 Fuel/propulsion System

This vehicle had a recall to place a water drain in the rear truck section to drain water if it somehow entered the vehicle to prevent the fuel pump module from failing. This vehicle suddenly stalled and was towed to the dealer. The dealer reports the vehicle had water Intrusion as reported by the d...

Jan 28, 2024 Fuel/propulsion System

This vehicle had a recall to place a water drain in the rear truck section to drain water if it somehow entered the vehicle to prevent the fuel pump module from failing. This vehicle suddenly stalled and was towed to the dealer. The dealer reports the vehicle had water Intrusion as reported by the d...

Jan 22, 2024 Suspension

01/22/2024 NHTSA Complaint – GLE350 4Matic The front suspension, either the control arm or upper arm, feels loose and noise is coming from the front suspension as if a bolt or bolts are loose. Base on recall information for the 2016 GLE350 4Matic, NHTSA campaign ID: 17V081000, REPORT DATE 02/0...

Jan 22, 2024 Suspension

01/22/2024 NHTSA Complaint – GLE350 4Matic The front suspension, either the control arm or upper arm, feels loose and noise is coming from the front suspension as if a bolt or bolts are loose. Base on recall information for the 2016 GLE350 4Matic, NHTSA campaign ID: 17V081000, REPORT DATE 02/0...

Oct 17, 2023 Service Brakes Crash 41,300 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle was in the hold brake position while at a complete stop. The contact stated that the vehicle independently moved forward twice. The contact stated that the failure caused her to r...

Oct 17, 2023 Service Brakes Crash 41,300 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle was in the hold brake position while at a complete stop. The contact stated that the vehicle independently moved forward twice. The contact stated that the failure caused her to r...

Jul 27, 2023 Other/i Am Not Sure

When the car seat is in the rear facing position and in the most upright position the rear of the seat can be lifted off the base with very little force. I have videos that show this behavior but photos don't really do it justice.

Jul 27, 2023 Other/i Am Not Sure

When the car seat is in the rear facing position and in the most upright position the rear of the seat can be lifted off the base with very little force. I have videos that show this behavior but photos don't really do it justice.

Jul 14, 2023 Steering

While traveling at approximately 45 MPH in multi-lane highway traffic, WITHOUT WARNING the vehicle's power steering suddenly failed. Concurrently a red display message appeared in the instrument cluster stating "Power Steering Malfunction - See Owner's Manual". ALL steering assistance was lost at th...

Jul 14, 2023 Steering

While traveling at approximately 45 MPH in multi-lane highway traffic, WITHOUT WARNING the vehicle's power steering suddenly failed. Concurrently a red display message appeared in the instrument cluster stating "Power Steering Malfunction - See Owner's Manual". ALL steering assistance was lost at th...

Apr 28, 2023 Unknown Or Other

My sunroof exploded for no reason. There was no accident or impact. The car was stationary and the glass just blew out.

Apr 28, 2023 Unknown Or Other

My sunroof exploded for no reason. There was no accident or impact. The car was stationary and the glass just blew out.

Mar 5, 2023 Fuel/propulsion System

This letter is an attempt to connect to the correct channels seeking resolution regarding a recent recall. My 2017 Mercedes GLE350 stalled in the rain and I subsequently had to get it towed to the dealership for repairs. And upon completion of the repairs, I received a recall notice about the specif...

Mar 5, 2023 Fuel/propulsion System

This letter is an attempt to connect to the correct channels seeking resolution regarding a recent recall. My 2017 Mercedes GLE350 stalled in the rain and I subsequently had to get it towed to the dealership for repairs. And upon completion of the repairs, I received a recall notice about the specif...

Feb 7, 2023 Seat Belts

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the front passenger’s side seat belt malfunction warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown sensor to be replaced. The vehicle was not repaired...

Feb 7, 2023 Seat Belts

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the front passenger’s side seat belt malfunction warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown sensor to be replaced. The vehicle was not repaired...

Nov 10, 2022 Steering 11,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated while driving 20 MPH, the message "Power Steering Malfunction. See Operator Manual" was displayed. The steering became extremely difficult to turn. The contact was unable to maneuver the steering wheel and stopped the vehicle. The cont...

Nov 10, 2022 Steering 11,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated while driving 20 MPH, the message "Power Steering Malfunction. See Operator Manual" was displayed. The steering became extremely difficult to turn. The contact was unable to maneuver the steering wheel and stopped the vehicle. The cont...

Nov 1, 2022 Steering

The vehicle only has about 10K+ miles but encountered "Power Steering Malfunction See Operator’s Manual" error message, and then the Power Steering stopped working, became stiff, and could not be moved. The vehicle got stuck in the mid of the road becoming very dangerous for the driver, passengers...

Nov 1, 2022 Steering

The vehicle only has about 10K+ miles but encountered "Power Steering Malfunction See Operator’s Manual" error message, and then the Power Steering stopped working, became stiff, and could not be moved. The vehicle got stuck in the mid of the road becoming very dangerous for the driver, passengers...

Sep 23, 2022 Unknown Or Other

The sunroof exploded spontaneously and shattered without warning while driving on a highway (I20 ) from Tyler TX to DFW airport around 10 AM bright sunny Tuesday morning.I was terrified and now feeling unsafe to drive this car with this kind of unsafe sunroof product henceforth. I called Mercedes Be...

Sep 23, 2022 Structure

The sunroof exploded spontaneously and shattered without warning while driving on a highway (I20 ) from Tyler TX to DFW airport around 10 AM bright sunny Tuesday morning.I was terrified and now feeling unsafe to drive this car with this kind of unsafe sunroof product henceforth. I called Mercedes Be...

Sep 23, 2022 Unknown Or Other

The sunroof exploded spontaneously and shattered without warning while driving on a highway (I20 ) from Tyler TX to DFW airport around 10 AM bright sunny Tuesday morning.I was terrified and now feeling unsafe to drive this car with this kind of unsafe sunroof product henceforth. I called Mercedes Be...

Sep 23, 2022 Structure

The sunroof exploded spontaneously and shattered without warning while driving on a highway (I20 ) from Tyler TX to DFW airport around 10 AM bright sunny Tuesday morning.I was terrified and now feeling unsafe to drive this car with this kind of unsafe sunroof product henceforth. I called Mercedes Be...

Jul 20, 2022 Unknown Or Other Crash

The brakes, possibly including the brake boosters, failed on the 2017 GLE SUV on 7/19/22. The car would not stop and crashed into a brick wall. Mercedes currently has a recall for the brake boosters for models similar to mine but not my model year. The recall should include the 2017 GLE models as we...

Jul 20, 2022 Unknown Or Other Crash

The brakes, possibly including the brake boosters, failed on the 2017 GLE SUV on 7/19/22. The car would not stop and crashed into a brick wall. Mercedes currently has a recall for the brake boosters for models similar to mine but not my model year. The recall should include the 2017 GLE models as we...

Mar 18, 2022 Exterior Lighting

We purchased a used 2017 GLE 350 two years ago from a Mercedes dealership. The first year or so I had not driven it at night as during Covid when we did go out after dark we usually took my husband’s vehicle and he drove. When I finally did drive the GLE at night I found that I had trouble seeing ...

Mar 18, 2022 Exterior Lighting

We purchased a used 2017 GLE 350 two years ago from a Mercedes dealership. The first year or so I had not driven it at night as during Covid when we did go out after dark we usually took my husband’s vehicle and he drove. When I finally did drive the GLE at night I found that I had trouble seeing ...

Mar 11, 2022 Structure

The sunroof rails are damage from wind force while driving. Sunroof is unusable and not covered by warranty. Cheap plastic parts used. Heard of issues where sunroof flipped back. Now am paranoid to use it. There are so many reports available online of problems that there should be a recall.

Mar 11, 2022 Structure

The sunroof rails are damage from wind force while driving. Sunroof is unusable and not covered by warranty. Cheap plastic parts used. Heard of issues where sunroof flipped back. Now am paranoid to use it. There are so many reports available online of problems that there should be a recall.

Nov 1, 2021 Service Brakes, Air 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on ...

Nov 1, 2021 Service Brakes, Air 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on ...

Nov 1, 2021 Engine 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic who informed her that the brake calipers ...

Nov 1, 2021 Service Brakes, Air 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on ...

Nov 1, 2021 Service Brakes, Air 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to independent mechanic who informed her that the brake calipers on ...

Nov 1, 2021 Engine 47,000 mi

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the contact felt a slight hesitation upon depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic who informed her that the brake calipers ...

Aug 25, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time fo...

Aug 25, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time fo...

Aug 25, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time fo...

Aug 25, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time fo...

Jun 15, 2021 Service Brakes

My vehicle has 23,000 miles of highway miles and Premature brake pad wear. Also, check the brake pad wear message on display. The brake pads shouldn't wear that early and there may be a possible issue with the electric brake system.

Jun 15, 2021 Service Brakes

My vehicle has 23,000 miles of highway miles and Premature brake pad wear. Also, check the brake pad wear message on display. The brake pads shouldn't wear that early and there may be a possible issue with the electric brake system.

Jun 10, 2021 Steering

on Several occasions while either backing into my drive way, parking stall or out into the roadway, when i shifted the vehicle into gear, either Drive or reverse, the vehicle failed to do either. I had to turn off the vehicle and restart in order to have it change gear. This was dangerous as when t...

Jun 10, 2021 Steering

on Several occasions while either backing into my drive way, parking stall or out into the roadway, when i shifted the vehicle into gear, either Drive or reverse, the vehicle failed to do either. I had to turn off the vehicle and restart in order to have it change gear. This was dangerous as when t...

Jun 8, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical system). The contact called the local dealer and it was confirmed that they could not service the recall due to the software update being an over the air upd...

Jun 8, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical system). The contact called the local dealer and it was confirmed that they could not service the recall due to the software update being an over the air upd...

Jun 8, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical system). The contact called the local dealer and it was confirmed that they could not service the recall due to the software update being an over the air upd...

Jun 8, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical system). The contact called the local dealer and it was confirmed that they could not service the recall due to the software update being an over the air upd...

Jun 2, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received a notification for NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available....

Jun 2, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received a notification for NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available....

Jun 2, 2021 Communication

The contact owns a 2017 Mercedes-Benz GLE350. The contact received a notification for NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available....

Jun 2, 2021 Electrical System

The contact owns a 2017 Mercedes-Benz GLE350. The contact received a notification for NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available....

May 10, 2021 Unknown Or Other 50,000 mi

SOFTWARE DESIGN OF THE COMMUNICATION MODULE MAY FAIL TO COMMUNICATE THE CORRECT VEHICLE LOCATION FOR THE EMERGENCY CALL SYSTEM ("ECALL") IN THE EVENT OF A CRASH. NHTS RECALL NUMBER 21V058, MANUFACTURER RECALL NUMBER 2021030015.

May 10, 2021 Unknown Or Other 50,000 mi

SOFTWARE DESIGN OF THE COMMUNICATION MODULE MAY FAIL TO COMMUNICATE THE CORRECT VEHICLE LOCATION FOR THE EMERGENCY CALL SYSTEM ("ECALL") IN THE EVENT OF A CRASH. NHTS RECALL NUMBER 21V058, MANUFACTURER RECALL NUMBER 2021030015.

Mar 25, 2021 Communication

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS...

Mar 25, 2021 Electrical System

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS...

Mar 25, 2021 Communication

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS...

Mar 25, 2021 Electrical System

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS...

Feb 12, 2020 Exterior Lighting

THE HEADLIGHTS ON THIS 2017 MB GLE350 ARE A HAZARD. THEY DO NOT LIGHT UP THE ROAD WAY IN THE DARK AND ESPECIALLY IN THE RAIN. CURVY AND UNKNOWN ROADS ARE TREACHEROUS UNLESS THERE IS A CAR IN FRONT LEADING THE WAY. WE ARE NO LONGER DRIVING THIS CAR AT NIGHT. UNFORTUNATELY, I MUST DRIVE IT TO WORK ...

Feb 12, 2020 Exterior Lighting

THE HEADLIGHTS ON THIS 2017 MB GLE350 ARE A HAZARD. THEY DO NOT LIGHT UP THE ROAD WAY IN THE DARK AND ESPECIALLY IN THE RAIN. CURVY AND UNKNOWN ROADS ARE TREACHEROUS UNLESS THERE IS A CAR IN FRONT LEADING THE WAY. WE ARE NO LONGER DRIVING THIS CAR AT NIGHT. UNFORTUNATELY, I MUST DRIVE IT TO WORK ...

Jan 27, 2020 Structure 30,000 mi

SHATTERED PANORAMIC SUNROOF

Jan 27, 2020 Structure 30,000 mi

SHATTERED PANORAMIC SUNROOF

Feb 21, 2019 Unknown Or Other 35,000 mi

FEB 8, 2019 VEHICLE WAS SOUTHBOUND ON I-45 SOUTH OF HOUSTON ALL WINDOWS CLOSED AND SUNROOF CLOSED. VEHICLE SPEED APPROXIMATELY 75MPH. MODERATE TRAFFIC BUT NOTHING FORWARD OF VEHICLE FOR SEVERAL CAR LENGTHS. NO HIGH PROFILE VEHICLES OR TRUCKS. CAR HAD BEEN ON THE ROAD APPROXIMATELY 3.5 HOURS WITHOUT...

Feb 21, 2019 Unknown Or Other 35,000 mi

FEB 8, 2019 VEHICLE WAS SOUTHBOUND ON I-45 SOUTH OF HOUSTON ALL WINDOWS CLOSED AND SUNROOF CLOSED. VEHICLE SPEED APPROXIMATELY 75MPH. MODERATE TRAFFIC BUT NOTHING FORWARD OF VEHICLE FOR SEVERAL CAR LENGTHS. NO HIGH PROFILE VEHICLES OR TRUCKS. CAR HAD BEEN ON THE ROAD APPROXIMATELY 3.5 HOURS WITHOUT...

Feb 12, 2019 Electronic Stability Control (esc) 20,000 mi

5 TIME I HAVE TAKEN MY CAR TO DEALERSHIP FOR SAME PROBLEM IT GIVE ME A SIGN (PRE-SAFE INOPERATIVE) AND DEALERSHIP IS UNABLE TO FIX IT AND I WORRIED BECAUSE ITS A SAFETY ISSUE AND SIGN COME ANYTIME WHEN I AM DRIVING ON HIGHWAY AND STREETS THAT MAKES ME VERY UNCOMFORTABLE DRIVE IT TO HOME OR WORK

Feb 12, 2019 Electrical System 20,000 mi

5 TIME I HAVE TAKEN MY CAR TO DEALERSHIP FOR SAME PROBLEM IT GIVE ME A SIGN (PRE-SAFE INOPERATIVE) AND DEALERSHIP IS UNABLE TO FIX IT AND I WORRIED BECAUSE ITS A SAFETY ISSUE AND SIGN COME ANYTIME WHEN I AM DRIVING ON HIGHWAY AND STREETS THAT MAKES ME VERY UNCOMFORTABLE DRIVE IT TO HOME OR WORK

Feb 12, 2019 Electronic Stability Control (esc) 20,000 mi

5 TIME I HAVE TAKEN MY CAR TO DEALERSHIP FOR SAME PROBLEM IT GIVE ME A SIGN (PRE-SAFE INOPERATIVE) AND DEALERSHIP IS UNABLE TO FIX IT AND I WORRIED BECAUSE ITS A SAFETY ISSUE AND SIGN COME ANYTIME WHEN I AM DRIVING ON HIGHWAY AND STREETS THAT MAKES ME VERY UNCOMFORTABLE DRIVE IT TO HOME OR WORK

Feb 12, 2019 Electrical System 20,000 mi

5 TIME I HAVE TAKEN MY CAR TO DEALERSHIP FOR SAME PROBLEM IT GIVE ME A SIGN (PRE-SAFE INOPERATIVE) AND DEALERSHIP IS UNABLE TO FIX IT AND I WORRIED BECAUSE ITS A SAFETY ISSUE AND SIGN COME ANYTIME WHEN I AM DRIVING ON HIGHWAY AND STREETS THAT MAKES ME VERY UNCOMFORTABLE DRIVE IT TO HOME OR WORK

Jan 25, 2019 Electronic Stability Control (esc) 27,000 mi

PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND...

Jan 25, 2019 Steering 27,000 mi

PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND...

Jan 25, 2019 Electronic Stability Control (esc) 27,000 mi

PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND...

Jan 25, 2019 Steering 27,000 mi

PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND...

Nov 7, 2018 Electrical System

WE BOUGHT OUR BRAND NEW CAR IN DECEMBER 2016. SINCE WE BOUGHT IT, WE'VE HAD A MULTITUDE OF THINGS THAT WOULD GO WRONG. FIRST, A BRAKE LIGHT WARNING WENT ON FOR NO REASON, THEN OUR A/C WASN'T WORKING WHICH OCCURRED ON MAY 2017. WE EXPERIENCED ALOT OF MINOR ISSUES INCLUDING THE PHONE, BLUETOOTH CON...

Nov 7, 2018 Electrical System

WE BOUGHT OUR BRAND NEW CAR IN DECEMBER 2016. SINCE WE BOUGHT IT, WE'VE HAD A MULTITUDE OF THINGS THAT WOULD GO WRONG. FIRST, A BRAKE LIGHT WARNING WENT ON FOR NO REASON, THEN OUR A/C WASN'T WORKING WHICH OCCURRED ON MAY 2017. WE EXPERIENCED ALOT OF MINOR ISSUES INCLUDING THE PHONE, BLUETOOTH CON...

Oct 10, 2018 Electrical System Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Oct 10, 2018 Power Train Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Oct 10, 2018 Unknown Or Other Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Oct 10, 2018 Electrical System Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Oct 10, 2018 Power Train Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Oct 10, 2018 Unknown Or Other Crash

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WA...

Sep 4, 2018 Vehicle Speed Control 2 mi

CAR NOT STOP .WHEN TURNING TO STOP MY CAR ACCELERATED ON ITS OWN.ON HIGHWAY

Sep 4, 2018 Vehicle Speed Control 2 mi

CAR NOT STOP .WHEN TURNING TO STOP MY CAR ACCELERATED ON ITS OWN.ON HIGHWAY

Jul 6, 2018 Unknown Or Other

THERE IS A STRONG SMELL OF MOLD COMING FROM THE AIR CONDITIONING DUCTS OF MY VEHICLE, WHICH MERCEDES WILL NOT PERMANENTLY FIX. COMPLAINTS TO THE DEALER RESULT IN THE DEALER CLEANING THE A/C SYSTEM AND REPLACING THE FILTER, BUT THE SMELL RETURNS WITHIN ONE MONTH. I AM ADVISED THAT THE A/C SYSTEM IS N...

Jul 6, 2018 Unknown Or Other

THERE IS A STRONG SMELL OF MOLD COMING FROM THE AIR CONDITIONING DUCTS OF MY VEHICLE, WHICH MERCEDES WILL NOT PERMANENTLY FIX. COMPLAINTS TO THE DEALER RESULT IN THE DEALER CLEANING THE A/C SYSTEM AND REPLACING THE FILTER, BUT THE SMELL RETURNS WITHIN ONE MONTH. I AM ADVISED THAT THE A/C SYSTEM IS N...

Mar 30, 2018 Unknown Or Other Crash 11,500 mi

WHEN BACKING OUT OF MY GARAGE AT 2 MPH I STRUCK A TRASH RECEPTACLE THAT WAS LOCATED TOWARD THE PASSENGER SIDE OF THE VEHICLE. THE MERCEDES BENZ (MB) PARKTRONIC SENSOR DID NOT SOUND AN AUDIBLE ALARM UNTIL IT WAS TOO LATE TO REACT. FOLLOWING THE INCIDENT I TESTED THE AUDIBLE ALARM SENSOR FOUR TIMES ...

Mar 30, 2018 Unknown Or Other Crash 11,500 mi

WHEN BACKING OUT OF MY GARAGE AT 2 MPH I STRUCK A TRASH RECEPTACLE THAT WAS LOCATED TOWARD THE PASSENGER SIDE OF THE VEHICLE. THE MERCEDES BENZ (MB) PARKTRONIC SENSOR DID NOT SOUND AN AUDIBLE ALARM UNTIL IT WAS TOO LATE TO REACT. FOLLOWING THE INCIDENT I TESTED THE AUDIBLE ALARM SENSOR FOUR TIMES ...

Mar 14, 2018 Visibility 18,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. NO INJURIES OCCURRED FROM THE SHATTERED GLASS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6, HOUSTON, T...

Mar 14, 2018 Visibility 18,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. NO INJURIES OCCURRED FROM THE SHATTERED GLASS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6, HOUSTON, T...

Jan 29, 2018 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO PROJECT FAR ENOUGH AHEAD TO SAFELY DRIVE THE VEHICLE. THE CONTACT CALLED CENTENNIAL IMPORTS MERCEDES-BENZ AT 866-966-1094 AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE C...

Jan 29, 2018 Exterior Lighting 10,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO PROJECT FAR ENOUGH AHEAD TO SAFELY DRIVE THE VEHICLE. THE CONTACT CALLED CENTENNIAL IMPORTS MERCEDES-BENZ AT 866-966-1094 AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE C...

Dec 14, 2017 Exterior Lighting 12,671 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING AT NIGHT, THE EXTERIOR HEADLAMPS INSUFFICIENTLY ILLUMINATED THE DRIVER'S LINE OF SIGHT ON THE ROAD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND NO WAY TO MODIFY THE POSITIONING OF ...

Dec 14, 2017 Exterior Lighting 12,671 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. WHILE DRIVING AT NIGHT, THE EXTERIOR HEADLAMPS INSUFFICIENTLY ILLUMINATED THE DRIVER'S LINE OF SIGHT ON THE ROAD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND NO WAY TO MODIFY THE POSITIONING OF ...

Sep 16, 2017 Electrical System 1,800 mi

WHEN THE VEHICLE IS PARKED, THE DOOR LOCK WILL AUTOMATICALLY LOCK ON ITS OWN - WITH THE KEYS SILL INSIDE THE VEHICLE. THIS VEHICLE IS EQUIPPED WITH THE "KEYLESS GO" FEATURE THAT WILL ALLOWS THE DRIVER TO LOCK/UNLOCK THE VEHICLE WITHOUT USING THE "KEYLESS REMOTE FOB'. AS A PRECAUTIONARY MEASURE,...

Sep 16, 2017 Electrical System 1,800 mi

WHEN THE VEHICLE IS PARKED, THE DOOR LOCK WILL AUTOMATICALLY LOCK ON ITS OWN - WITH THE KEYS SILL INSIDE THE VEHICLE. THIS VEHICLE IS EQUIPPED WITH THE "KEYLESS GO" FEATURE THAT WILL ALLOWS THE DRIVER TO LOCK/UNLOCK THE VEHICLE WITHOUT USING THE "KEYLESS REMOTE FOB'. AS A PRECAUTIONARY MEASURE,...

Sep 10, 2017 Fuel/propulsion System 15 mi

THE PLASTIC FUEL TANK IN MERCEDES BENZ GLE 350 WAS RUPTURED BY ROAD DEBRIS DUE TO LACK OF SHIELD PROTECTION TO THE TANK. THIS ACCIDENT HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY I-45 FROM DALLAS TO HOUSTON ON AUG 12 2017. THE HALF TANK OF THE GAS WAS LEAKING OUT WITHIN 10 MINUTES. THANKS TO NO TRA...

Sep 10, 2017 Fuel/propulsion System 15 mi

THE PLASTIC FUEL TANK IN MERCEDES BENZ GLE 350 WAS RUPTURED BY ROAD DEBRIS DUE TO LACK OF SHIELD PROTECTION TO THE TANK. THIS ACCIDENT HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY I-45 FROM DALLAS TO HOUSTON ON AUG 12 2017. THE HALF TANK OF THE GAS WAS LEAKING OUT WITHIN 10 MINUTES. THANKS TO NO TRA...

Aug 17, 2017 Fuel/propulsion System 15 mi

MY CAR IS 2017 MERCEDES BENZ GLE 350 SUV. LAST SATURDAY (AUG 12), I DROVE ON HIGHWAY I-45 WITH MY FAMILY FROM DALLAS TO HOUSTON. SUDDENLY I HEARD SOMETHING HIT MY CAR UNDERNEATH, BUT THE CAR WAS MOVING LIKE NOTHING HAPPENED DURING THAT TIME. AFTER AROUND 10 MINUTES, ONE DRIVER DROVE UP AND KEPT WAR...

Aug 17, 2017 Fuel/propulsion System 15 mi

MY CAR IS 2017 MERCEDES BENZ GLE 350 SUV. LAST SATURDAY (AUG 12), I DROVE ON HIGHWAY I-45 WITH MY FAMILY FROM DALLAS TO HOUSTON. SUDDENLY I HEARD SOMETHING HIT MY CAR UNDERNEATH, BUT THE CAR WAS MOVING LIKE NOTHING HAPPENED DURING THAT TIME. AFTER AROUND 10 MINUTES, ONE DRIVER DROVE UP AND KEPT WAR...

Jul 6, 2017 Electrical System 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

Jul 6, 2017 Seat Belts 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

Jul 6, 2017 Unknown Or Other 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

Jul 6, 2017 Electrical System 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

Jul 6, 2017 Seat Belts 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

Jul 6, 2017 Unknown Or Other 3,800 mi

SINCE LEASING THIS VEHICLE ON DECEMBER 1, 2016, THERE HAVE BEEN NUMEROUS SAFETY ISSUES WITH THE SEAT BELT, ERRONEOUS WARNING ALARMS, AND THE WINDSHIELD WIPER. FIRST, WHILE DRIVING IN A SNOW STORM IN JANUARY 2017, THE DRIVER'S SIDE WINDSHIELD WIPER WENT FLYING OFF THE VEHICLE. THE DEALERSHIP REPAI...

May 11, 2017 Exterior Lighting

THE LOW BEAM HALOGEN HEADLIGHTS ON THIS VEHICLE ARE INSUFFICIENT FOR NIGHTTIME DRIVING. THEY BARELY LIGHT UP ROADWAYS .THE VISIBILITY IS SO POOR, THAT WHILE DRIVING ON A HIGHWAY, PARTICULARLY DURING THE RAIN, YOU MUST FOLLOW A VEHICLE IN FRONT OF YOU TO SEE THE ROAD.. MAKING IT SO DANGEROUS, WITH...

May 11, 2017 Exterior Lighting

THE LOW BEAM HALOGEN HEADLIGHTS ON THIS VEHICLE ARE INSUFFICIENT FOR NIGHTTIME DRIVING. THEY BARELY LIGHT UP ROADWAYS .THE VISIBILITY IS SO POOR, THAT WHILE DRIVING ON A HIGHWAY, PARTICULARLY DURING THE RAIN, YOU MUST FOLLOW A VEHICLE IN FRONT OF YOU TO SEE THE ROAD.. MAKING IT SO DANGEROUS, WITH...

Apr 2, 2017 Vehicle Speed Control 20,177 mi

THE CRUISE CONTROL LEVER IS THE SAME AS THE TURN SIGNAL LEVER. WHEN SIGNALLING A TURN, IF I PULLED BACK AND UP OR DOWN ON THE LEVER, THE CAR WOULD LURCH AHEAD AT HIGH SPEED. THIS IS DEFINITELY A DANGEROUS CONDITION. THIS IS A DANGEROUS DESIGN DEFECT, AS THE CAR WOULD ACCELERATE QUICKLY. I HAD IT...

Apr 2, 2017 Vehicle Speed Control 20,177 mi

THE CRUISE CONTROL LEVER IS THE SAME AS THE TURN SIGNAL LEVER. WHEN SIGNALLING A TURN, IF I PULLED BACK AND UP OR DOWN ON THE LEVER, THE CAR WOULD LURCH AHEAD AT HIGH SPEED. THIS IS DEFINITELY A DANGEROUS CONDITION. THIS IS A DANGEROUS DESIGN DEFECT, AS THE CAR WOULD ACCELERATE QUICKLY. I HAD IT...

Mar 24, 2017 Exterior Lighting 3,200 mi

JUST BOUGHT A NEW 2017 GLE WITH ACTIVE LED AND ADAPTIVE HIGH BEAM ASSIST. DISCOVERED A SAFETY ISSUE WHERE THE DRIVER-SIDE HEADLIGHT WILL GO INTO HIGH BEAM WHEN IT SHOULD BE IN LOW BEAM, BLINDING ONCOMING TRAFFIC AND CARS IN FRONT. BECAUSE THE LIGHTS ARE SO BRIGHT, IT'S A HUGE SAFETY CONCERN. NOTE...

Mar 24, 2017 Exterior Lighting 3,200 mi

JUST BOUGHT A NEW 2017 GLE WITH ACTIVE LED AND ADAPTIVE HIGH BEAM ASSIST. DISCOVERED A SAFETY ISSUE WHERE THE DRIVER-SIDE HEADLIGHT WILL GO INTO HIGH BEAM WHEN IT SHOULD BE IN LOW BEAM, BLINDING ONCOMING TRAFFIC AND CARS IN FRONT. BECAUSE THE LIGHTS ARE SO BRIGHT, IT'S A HUGE SAFETY CONCERN. NOTE...