2015 MERCEDES BENZ GLK350 Air Bags Problems

83 complaints about Air Bags

83
Complaints
2
Crashes
0
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (83)

Nov 26, 2021 Crash

The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.

Nov 1, 2021

Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

Feb 8, 2021

WE RECEIVED A RECALL NOTICE IN OCTOBER AND HAVE CALLED NUMEROUS TIMES TO SCHEDULE AN APPOINTMENT AND CONSTANTLY TOLD THEY DON'T HAVE THE PARTS

Nov 18, 2020

THE SRS SIGNAL CAME ON WHILE DRIVING

Oct 7, 2020

NOTICE RECEIVED MARCH 2019 REGARDING TAKATA AIRBAG (PASSENGER) RECALL. CONTACTED MERCEDES-BENZ FOR REPLACEMENT INFORMATION. WAS TOLD THAT REPLACEMENTS WERE ON ORDER BUT NOT RECEIVED. CONTACTED MANUFACTURER SEVERAL TIMES DURING 2019, SAME INFORMATION PROVIDED. SUBMITTED COMPLAINT TO NHTSA 21 JANUARY 2020 WHICH PROVOKED A CONTACT FROM MANUFACTURER STATING THAT REPLACEMENT AIRBAGS WOULD BE AVAILABLE IN OCTOBER 2020. CONTACTED MANUFACTURER TODAY, 7 OCTOBER 2020 FOR UPDATE: NO INFORMATION, STILL WAITING ON REPLACEMENTS. AS THE PASSENGER AIRBAG HAS BEEN DEEMED DEFECTIVE AND AS I LIVE IN THE ENVIRONMENT DETERMINED TO HAVE AN ACCELERATED DEGRADATION OF THE AIRBAG DEPLOYMENT COMPONENTS, I AM VERY CONCERNED ABOUT THE LACK OF MOVEMENT BY MERCEDES-BENZ ON A KNOWN SAFETY ISSUE; TO MITIGATE THE INJURY/DEATH RISK, I DELIBERATELY LIMIT THE VEHICLE'S USE. NEED ACTION BY MERCEDES-BENZ ASAP.

Oct 5, 2020

RECALL WAS ISSUED IN FEB 2019. THERE HAS BEEN NO REMEDY. CAR REMAINS UNSAFE AND I AM UNABLE TO TRADE IN FOR EXPECTED VALUE BECAUSE OF THE RECALL.

Sep 18, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF GILBERT (3455 S. GILBERT RD, GILBERT, AZ 85297 (480) 407-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 15, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON RD, AUGUSTA, GA 30907; (706) 860-1111) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Sep 10, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT STATED THAT HE WAS AWARE OF VEHICLE BEING A PART OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Aug 20, 2020

RECALL IN EFFECT WHEN MERCEDES BENZ DEALER SOLD TO US AND REFUSED TO REPLACE THOUGH IT HAS BEEN OVER 1 1/2 YEARS.

Jul 8, 2020

I RECENTLY PURCHASED MY 2015 GLK350. WHEN I PURCHASED IT THERE WAS AN OPEN RECALL FOR THE PASSENGER SIDE AIRBAG. I CONTACTED THE LOCAL MERCEDES DEALER TO HAVE THE AIRBAG REPLACED AND THEY SAY THERE IS NO SOLUTION FOR THE ISSUE. SO I AM DRIVING AROUND WITH THE AIRBAG TURNED OFF(BY THE DEALER) AND THE DEALER CAN'T TELL ME WHEN OR IF THIS WILL BE REPLACED.

May 13, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS LOCATED AT 8302 US HWY 19 N, PINELLAS PARK, FL 3378, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 12, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781, (888) 856-7631) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 7, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. STAR MOTOR CARS (7000 KATY RD, HOUSTON, TX 77024, (713) 868-6800) WAS CONTACTED AND WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 80,000

Apr 28, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 10, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Mar 30, 2020

THIS RECALL HAPPENED IN JANUARY 2019, THEY MAILED THE LETTER IN FEBRUARY 2019. IT'S OVER A YEAR, AND WE HAVEN'T BEEN DRIVING THE CAR VERY MUCH BECAUSE IT HASN'''''''T BEEN REPAIRED. SINCE IT'S UNSAFE FOR A PASSENGER, AND THEY SAY THE PART IS NOT AVAILABLE, THEY SHOULD REFUND US A PORTION OF OUR PURCHASE PRICE.

Mar 18, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES BENZ OF PLANO LOCATED AT (6455 DALLAS PKWY, PLANO, TX 75024 972-599-0909) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 24, 2020

RECEIVED NOTIFICATION OF TAKATA AIR BAG RECALL IN FEBRUARY 2019. UNABLE TO GET REPLACEMENT FROM DEALER. I WILL HAVE TO WAIT UNTIL MAY 2020 TO REPLACE THE AIRBAG. WE ARE SENIOR CITIZENS AND FEEL THAT HAVING TO WAIT OVER A YEAR AND A QUARTER TO MAKE OUR CAR SAFE IS UNREASONABLE.

Mileage: 35,000

Jan 21, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF JACKSONVILLE DEALER, (10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (866) 955-5901) AND WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WAS TO CONTACT MERCEDES BENZ CUSTOMER SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT, THE PART WILL BECOME AVAILABLE OCTOBER OF 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.

Jan 21, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND TOOK THE VEHICLE TO MERCEDES BENZ OF NORTH PALM BEACH DEALER, (9275 FL A 1 A ALT, NORTH PALM BEACH, FL 33403, (516) 848-2900) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE. *DT*JB

Jan 15, 2020

2015 MERCEDES BENZ GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MAUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Jan 6, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIETTA (810 COBB PKWY, MARIETTA, GA 30060) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 30, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION FROM THE MANUFACTURER. THE CONTACT SPOKE WITH ARROWHEAD MERCEDES-BENZ (9260 WEST BELL ROAD, PEORIA, AZ 85382, 623-815-3900) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE CALLED ONCE THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 26, 2019

TACATA AIRBAG IS NOT REPAIRED JET ## VIN PASSED ## MERCEDES-BENZ 2015GLK3504MATIC ##

Dec 16, 2019

VEHILCE TAKADA AIR BAGS RECALLED BUT VEHICLE MANUFACTURE STATES THEY DO NOT HAVE PARTS. IT HAS BEEN OVER 6 MONTHS AND I FEEL THE VEHILE IS NOT SAFE TO DRIVE. MERCEDES BENZ SEEMS NOT TO CARE. MY OTHER CARS WAS FIXED YEARS AGO WITH THE SAME ISSUE.

Dec 13, 2019

MY PASSENGER SEAT AIRBAG HAS BEEN RECALLED, I ORIGINALLY RECEIVED A LETTER INFORMING ME OF THIS RECALL IN JANUARY 2019. IT HAS BEEN ALMOST A YEAR FROM RECEIVING THIS LETTER AND THE PARTS HAVE NOT BEEN DISTRIBUTED FOR REPLACEMENT. I AM PREGNANT AND DUE IN JANUARY AND THE LAST THING I WANT TO WORRY ABOUT IS A DEFECTIVE AIRBAG. I AM INCREDIBLY DISAPPOINTED IN HOW SLOW OF A PROCESS THIS HAS BEEN AND WISH TO KNOW THE STEPS TO HAVE THIS FIXED ASAP EVEN IF IT REQUIRES ME TO PAY OUT OF POCKET!

Nov 24, 2019

AIRBAG RECALL WITH NO FIX. DRIVING WITH DANGEROUS AIRBAG THAT COULD HARM PASSENGER.

Nov 22, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING AN UNKNOWN DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*MP CONSUMER STATED METALLIC FRAGMENTS ARE FLYING OUT OF THE AIRBAG.*JB

Nov 20, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOTORWORLD (150 MOTORWORLD DRIVE, WILKES BARRE, PA 18702, (888)781-5431) WAS CONTACTED AND VERIFIED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 51,000

Nov 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) AND THE MANUFACTURER WERE CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 5, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARK PLACE MOTORCARS MERCEDES-BENZ (LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 310-9745) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 24, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 3, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A HUMMING NOISE COMING FROM THE AIR BAG COMPARTMENTS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE CONTACT CALLED WALTER'S MERCEDES-BENZ OF RIVERSIDE (LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504, 951-441-6182) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 2/2091081908. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Sep 27, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF LOVELAND (LOCATED AT 4040 BYRD DRIVE, LOVELAND, CO 80538, 855-249-1548) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 24, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 4, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000(AIR BAGS). MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, 561-291-6095) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 29, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TEMECULA AT 951-216-7800 (LOCATED AT 40910 TEMECULA CENTER DR, TEMECULA, CA 92591) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TT MCONSUMER STATED ERCEDES-BENZ (MANUFACTURER) SAID NOT TO EXPECT PARTS BEFORE MAY 2020.*JB

Aug 14, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 13, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE, KNOXVILLE, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 8, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 7, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 169V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF KNOXVILLE (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 16, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 12, 2019

FRONT DRIVER SIDE AIRBAG MALFUNCTION

Mileage: 48,000

Jul 3, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 29, 2019

TAKATA RECALL; WHAT IS A REASONABLE TIME? I GOT THE LETTER IN FEBRUARY AND STILL NO FOLLOW-UP FROM MY DEALER. I AM WORRIED ABOUT HAVING THE AIRBAG EXPLODE.

Jun 26, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 366-9600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 19, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF SOUTH BAY, 3311 PACIFIC COAST HWY, TORRANCE, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 11, 2019

RECALL 19V010. PARTS ARE STILL NOT AVAILABLE AT DEALER. WE NEED TRANSPORTATION, CAN'T TRADE IN ARE SELL WITHOUT A SUBSTANTIAL LOST AND I'M CONCERNED ABOUT DRIVING WITH FRONT SEAT PASSENGER. MERCEDES SHOULD REPAIR OR BUY BACK THE CAR AT FAIR AND REASONABLE PRICE.

May 30, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR CONSUMER WAS TOLD BY DEALER THEY COULD NOT PERFORM THE RECALL SINCE THE PARTS WERE NOT RELEASED BY MERCEDES. *JB

May 21, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (855) 786-8745) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

May 21, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED WALTER'S MERCEDES-BENZ OF RIVERSIDE AT 951-441-6182 (LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL NOTICE WAS NOT SENT IN A TIMELY MANNER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PALM SPRINGS (4095 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 22, 2019

TAKATA RECALL. THE DEFECT IN THE PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE WHEN DEPLOYED. NOTHING HAS BEEN DONE TO ADDRESS THIS PROBLEM. THE MERCEDES BENZ DEALERSHIPS TELL ME THE ISSUE IS "PENDING" AND PARTS ARE NOT AVAILABLE. THE CAR IS FOUR YEARS OLD. WHEN WILL PARTS BE AVAILABLE?

Apr 17, 2019

TAKATA INFLATORS - I RECEIVED A LETTER OF THE RECALL DATE FEB 2019. I CALLED THE MERCEDES DEALER DIRECT APRIL 17, 2019 AND THEY CLAIMED THEY DON'T HAVE THE PART AND WOULD SEND ME A LETTER WHEN ONE COMES IN. HOWEVER, I HAVE LEARNED OTHERS WHO PURCHASED CARS AFTER MY PURCHASE HAVE HAD THEIRS REPLACED. I HAVE GREAT CONCERN SINCE MY AIRBAG INDICATOR SOMETIMES GENERATES A WARNING. THIS REPLACEMENT IS LONG OVER DUE...

Apr 16, 2019

TAKATA RECALL. 1/18/19. DEALER STATED NO RECALL, THEN WHEN PROVEN, REFUSED TO REPLACE AIR BAG DESPITE AVAILABILITY, AND REFUSED TO PROVIDE LOANER CAR. THEN IN EMAIL WITH MANUFACTURER CLAIMED THAT SAFE TO DRIVE AND ONLY PRECAUTIONARY WHEREAS RECALL NOTICE STATES POSSIBLE DEADLY. OVER 60 DAYS AND NOT RECEIVED RECALL NOTICE. I FOUND BY VIN SEARCH.

Mileage: 8,500

Apr 11, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR CO INFORMED ME TO CONTACT USA MERCEDES BENZ. THE USA MERCEDES BENZ INFORMED ME THAT MY VEHICLE WAS NOT SCHEDULED FOR REPAIR OF THE AIRBAG UNTIL MAY OF 2020 ON THIS AIRBAG. THIS IS AN EXCESSIVE TIME FOR REPAIR. THE FIRST RECALL AND ON THIS AIRBAG WAS IN 2012 YET THE DEFECTIVE AIR BAG WAS KNOWING INSTALLED IN A 2015 VEHICLE! FORGET REPAIR, THE AIRBAG SHOULD BE REPLACED. MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

Apr 9, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON GREENWAY (LOCATED AT 3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 21, 2019

TAKATA RECALL HAS BEEN ISSUED SEVERAL TIMES. EACH TIME, MERCEDES SAYS NO FIX IS AVAILABLE PLEASE STAY IN TOUCH. THEY WILL NOT SAY WHETHER MY SPECIFIC VEHICLE HAS THE PROBLEM OR, IF IT DOES, HOW LONG I HAVE TO DRIVE WITH FEAR OF PASSENGER DEATH.

Mar 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2019. AFTER CONTACTING MERCEDES-BENZ OF BEAVERTON (9275 SW CANYOR RD, PORTLAND, OR), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 14, 2019

TO WHOM IT MAY CONCERN: AFTER RECEIVING YOUR LETTER, I CONTACTED THE LOCAL DEALER REGARDING THE TAKATA RECALL FOR THE AIRBAGS, AND THE DEALER IN NORTH HOUSTON MERCEDES BENZ MENTIONED THAT RIGHT NOW THE RECALL IS WORKING ON CAR MODELS FROM 2010-2011 WHICH TYPICALLY REPRESENTS A TIME FROM OF MORE THAN 8-MONTHS FOR MY CAR TO HAVE SERVICE REGARDING THIS RECALL. IN AN ATTEMPT TO EXPEDITE THIS PROCESS, WHAT CAN BE DONE TO ENSURE SAFETY FOR THE DRIVER AND PASSENGERS IN THE MEANTIME. I AM SHOCKED THAT THE SERVICE TIME IS MORE THAN 8 MONTHS BECAUSE IN THE EVENT OF AN ACCIDENT, THE PROTECTION IS NOT SECURE. WHAT CAN BE DONE TO REMEDY THIS SITUATION WITHIN A SHORTER TIME FRAME?

Mar 14, 2019

TAKATA RECALL - MERCEDES I'VE JUST RECEIVED A LETTER STATING MY 2015 MERCEDES GLK 350 HAS OR MAY HAVE A FAULTY PASSENGER SIDE AIRBAG OR INFLATER RELATED TO TAKATA'S POOR QUALITY STANDARD. I CHECKED WITH MERCEDES AND THEY DON'T FORESEE REPLACEMENT PARTS BEING AVAILABLE UNTIL MAY 2020, WHICH IS WHOLLY UNACCEPTABLE IN SCOPE. I UNDERSTAND THIS RECALL HAS BEEN INITIATED VOLUNTARILY DUE TO TAKATA'S HISTORY AND THERE HAVE NOT BEEN ANY MERCEDES INCIDENTS, HOWEVER IF THE PART IS CONCERNING ENOUGH FOR A RECALL I AM EXTREMELY DISSATISFIED THAT IT COULD TAKE OVER A YEAR TO REMEDY IT AND I COULD BE POTENTIALLY PUTTING MYSELF OR FAMILY AT RISK. I UNDERSTAND THE SCOPE OF THIS ISSUE IS GLOBAL AND OF A NEW SCALE, BUT THAT DOES NOT ABSOLVE MBUSA OF PROVIDING AN EXPEDIENT SOLUTION; ALSO IT SEEMS ALL MANUFACTURERS HAVE BEEN AFFECTED BY THIS OVER MULTIPLE YEARS-- WHY HAS THERE BEEN SUCH POOR SUPPLY CHAIN ACCOUNTABILITY AND WHY HAVE ALL BRANDS BEEN USING ONLY THE SAME MANUFACTURER FOR CRITICAL LIFE SAFETY? THERE NEEDS TO BE MORE STRINGENT OBSERVATION OF THIS IN THE FUTURE. FURTHERMORE, THIS IS A 2015 VEHICLE, AND MERCEDES INFORMED ME VIA THE PHONE THAT AN INVESTIGATION WAS INSTITUTED IN 2016 BUT NOTHING WAS BORNE OF IT; I AM CONFUSED ABOUT HOW NOW IN 2019 WE ARE REACHING THE POINT OF RECALL WITHOUT AN INCIDENT, AND ALSO SINCE I HAVE PURCHASED THE VEHICLE AFTER 2016 WHY THERE WAS NO MENTION AT ALL OF THIS BEING A POSSIBLE ISSUE. UNACCEPTABLE THAT MANUFACTURERS HAVE BEEN ABLE TO SKATE ON THIS ISSUE.

Mileage: 31,000

Mar 13, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE MERCEDES-BENZ WEBSITE INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING MERCEDES OF WHITE PLAINS (50 BANK ST, WHITE PLAINS, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 10, 2019

TAKATA RECALL,RECEIVED US MAIL INFORMING ME OF THE PROBLEM

Mileage: 30,000

Mar 4, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE REMEDY WAS NOT AVAILABLE AND HE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 4, 2019

TAKATA RECALL. MANUFACTURER NOTIFIED ME TODAY OF RECALL. MANUFACTURER STATES THE DEFECT CANNOT BE REPAIRED UNTIL MAY 2020, MORE THAN A YEAR FROM NOW. THIS IS UNACCEPTABLE AND DOES NOT MEET THE FEDERAL REQUIREMENT DEALER "TO REMEDY THE SITUATION WITHOUT CHARGE, OR WITHIN A REASONABLE AMOUNT OF TIME, PURSUANT TO LAW 49 U.S.C. CHAPTER 301.

Feb 27, 2019

"TAKATA RECALL" . MY DEALER IS TELLING ME THAT THE EARLIEST REPLACEMENT DATE IS MAY 2020. I DO NOT BELIEVE THAT WOULD BE CONSIDERED TIMELY AND THEORETICALLY I AM DRIVING A TICKING TIME BOMB.

Feb 25, 2019

I AM TOLD MY MY DEALER THAT IT COULD BE YEARS BEFORE MY AIRBAGS ARE REPLACED. THIS IS NOT WHAT I CONSIDER TO BE A "TIMELY MANNER".

Feb 13, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 13, 2019

TAKATA RECALL. HELLO, PLEASE HELP. WE HAVE RECEIVED NOTIFICATION OF THE POTENTIAL SERIOUS INJURY OR DEATH RISK POSED BY THE AIRBAG INSTALLED IN THE VEHICLE AND THAT MERCEDES BENZ USA HAS NO PARTS AVAILABLE TO ADDRESS THESE GRAVE RISKS. PLEASE PUT PRESSURE ON THEM TO ADDRESS THIS SITUATION WHICH IS WHOLLY UNACCEPTABLE.

Mileage: 28,000

Feb 12, 2019

TAKATA RECALL...WHY AGAIN? MAY OF 2020 FOR PARTS IS NOT ACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS? WHY ARE MANUFACTURERS ALLOWED TO KEEP PUTTING THESE DEFECTS IN CARS?

Feb 12, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (650 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, (516) 208-4919) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 7, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 201901001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT VISITED THE MERCEDES-BENZ WEBSITE, WHICH STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 5, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE PART MAY BECOME AVAILABLE IN MID MAY OF 2020. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 5, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS TBD. THE CONTACT CALLED MERCEDES-BENZ OF NORTH HAVEN AT 203-239-1313 (LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT 06473) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 5, 2019

TAKATA RECALL MY AIRBAG WILL NOT BE REPLACED UNTIL MAY 2020!! WHAT AM I SUPPOSED TO DO FOR A YEAR AND A HALF.

Aug 2, 2018 Crash

TAKATA RECALL SHOULD HAVE BEEN DONE BEFORE THE END OF MARCH 2018 ACCORDING TO A LETTER I RECEIVED. THE MERCEDES DEALERSHIP KEPT TELLING ME THAT THE AIRBAGS WERE OK, OR THAT THEY DO NOT HAVE REPLACEMENTS AS YET. I HAD AN ACCIDENT YESTERDAY, SO I WOULD LIKE TO INFORM EVERY OWNER OF THE PROBLEM AIRBAGS TO MAKE SURE THAT THEY GET THE NEW ONES WHICH THEY DESERVE.I WAS IN THE CITY, ON A STREET AND ONLY IMPACTED ANOTHER CAR AT ABOUT 5-10 MPH FOLLOWING A TURN ONTO A BUSIER STREET..I SUSTAINED ONLY SUPERFICIAL INJURIES (LACERATIONS, CONTUSIONS & ABBRATIONS), AND DAMAGES TO MY GLK 350. *TT

Mileage: 92,000

Jan 29, 2018

2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED INDUSTRY SAFETY STANDARDS. THE STEERING WHEEL AIRBAG DID NOT DEPLOY. *JS