14
Complaints
2
Crashes
0
Fires
2
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints

Showing 14 of 14
Aug 6, 2024

Key in electronic ignition switch is not recognized, automatic transmission shifts to automatic park before vehicle comes to a stop. When car slows to 5 miles per hour it abruptly slams into park, putting myself in danger of being rear ended in no fault of my own. It happened multiple times before I could get my vehicle to safety. This has been a known issue as documented on website [XXX] in a memo from Mercedes Benz dated 12/22/13 service memo [XXX]. This is two years prior to my model automobile and should have been rectified. This should have been addressed as a recall item as it is a known safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 6, 2024

Key in electronic ignition switch is not recognized, automatic transmission shifts to automatic park before vehicle comes to a stop. When car slows to 5 miles per hour it abruptly slams into park, putting myself in danger of being rear ended in no fault of my own. It happened multiple times before I could get my vehicle to safety. This has been a known issue as documented on website [XXX] in a memo from Mercedes Benz dated 12/22/13 service memo [XXX]. This is two years prior to my model automobile and should have been rectified. This should have been addressed as a recall item as it is a known safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 19, 2023

The lien keeping assistant is stuck in operative mode. So I had a recall on my airbag and got it changed out yesterday and had the dealership check why it was on they told me I need a new steering wheel. Prior to yesterday two months ago. All the lights came on warning light and I lost power to the engine and then it will kick back on. I’m concerned because they put the airbag in the steering wheel and did a diagnostic and told me I need a new steering wheel the steering wheel pretty much run the whole car I have no horn or nothing by saying that I am afraid the airbag won’t deploy if the car loses control due to the steering wheel and electronics Yes, the vehicle has been to the dealership on diagnostic machine made aware of it and then sent me home in it on safely Yes, about three months ago. All warning lights come on and I lose power to the engine. It said something else was in operable. I got Time. Yesterday, pulling up to the dealership to get the recall airbag installed the lane keeping assistance was on. It came on parlay for weeks ago, and I haven’t been able to use the steering wheel cents. And yes, some of the other one and light pop on and off.

Jan 19, 2023

The lien keeping assistant is stuck in operative mode. So I had a recall on my airbag and got it changed out yesterday and had the dealership check why it was on they told me I need a new steering wheel. Prior to yesterday two months ago. All the lights came on warning light and I lost power to the engine and then it will kick back on. I’m concerned because they put the airbag in the steering wheel and did a diagnostic and told me I need a new steering wheel the steering wheel pretty much run the whole car I have no horn or nothing by saying that I am afraid the airbag won’t deploy if the car loses control due to the steering wheel and electronics Yes, the vehicle has been to the dealership on diagnostic machine made aware of it and then sent me home in it on safely Yes, about three months ago. All warning lights come on and I lose power to the engine. It said something else was in operable. I got Time. Yesterday, pulling up to the dealership to get the recall airbag installed the lane keeping assistance was on. It came on parlay for weeks ago, and I haven’t been able to use the steering wheel cents. And yes, some of the other one and light pop on and off.

Nov 26, 2021 Crash

The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.

Nov 26, 2021 Crash

The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.

Sep 21, 2021

My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.

Sep 21, 2021

My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.

Apr 9, 2021

CAR PUTS ITSELF IN PARK WHILE COMING TO A STOP WHEN IT'S SNOWING/RAINING/ IN THE CAR WASH, ALL WARNING LIGHTS AND ELECTRIC POWER STEERING GO OFF.

Apr 9, 2021

CAR PUTS ITSELF IN PARK WHILE COMING TO A STOP WHEN IT'S SNOWING/RAINING/ IN THE CAR WASH, ALL WARNING LIGHTS AND ELECTRIC POWER STEERING GO OFF.

Aug 20, 2020 73,000 mi

THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.

Aug 20, 2020 73,000 mi

THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.

Apr 7, 2015 6,200 mi

WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE ABLE TO SAFELY GLIDE AND DRIVE THE VEHICLE TO THE ROADSIDE. WITH THE SPEEDING TRAILER TRUCKS AND CARS ON ALL THREE LANES THAT WE HAD TO PASS THROUGH BEFORE SAFELY PARKING THE CAR, IT COULD HAVE COST US OUR LIVES. PLEASE OPEN AN INVESTIGATION TO ADDRESS ANY DEFECT ON THIS TYPE OF VEHICLE. THANK YOU. *TR

Apr 7, 2015 6,200 mi

WE WERE DRIVING ON NORMAL FREEWAY SPEED ALONG INTERSTATE 5 SOUTH APPROACHING FORT TEJON TOWARDS LOS ANGELES WHEN SUDDENLY THE DASHBOARD DISPLAYED THE MESSAGE " INOPERATIVE. CHECK OPERATOR'S MANUAL". WITH THIS MESSAGE, THE CAR SLOWED DOWN AND ULTIMATELY SHUT OFF ITS POWER ON US. FORTUNATELY, WE WERE ABLE TO SAFELY GLIDE AND DRIVE THE VEHICLE TO THE ROADSIDE. WITH THE SPEEDING TRAILER TRUCKS AND CARS ON ALL THREE LANES THAT WE HAD TO PASS THROUGH BEFORE SAFELY PARKING THE CAR, IT COULD HAVE COST US OUR LIVES. PLEASE OPEN AN INVESTIGATION TO ADDRESS ANY DEFECT ON THIS TYPE OF VEHICLE. THANK YOU. *TR