Compare to Other Years

Active Recalls (2)

22V365000 May 20, 2022 COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, G...

21V058000 Feb 5, 2021 COMMUNICATION: AUTO CRASH NOTIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-C...

Complaints

Showing 14 of 14
Jan 29, 2021 Air Bags Crash 15,000 mi

TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT W...

Jan 29, 2021 Fuel System, Gasoline Crash 15,000 mi

TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT W...

Jan 29, 2021 Air Bags Crash 15,000 mi

TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT W...

Jan 29, 2021 Fuel System, Gasoline Crash 15,000 mi

TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT W...

Apr 30, 2020 Unknown Or Other 4,500 mi

I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD EXPLODED.

Apr 30, 2020 Unknown Or Other 4,500 mi

I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD EXPLODED.

Jan 21, 2020 Service Brakes

MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS...

Jan 21, 2020 Vehicle Speed Control

MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS...

Jan 21, 2020 Service Brakes

MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS...

Jan 21, 2020 Vehicle Speed Control

MERCEDES BENZ HAS GROSSLY MIS-REPRESENTED THE ACTIVE BRAKE SYSTEM FEATURE. THE OWNERS MANUAL LEAVES OUT A KEY ELEMENT, WHICH IS THAT THE DRIVERS FOOT NEEDS TO BE OFF THE PEDAL FOR THE FEATURE TO ACTIVATE. I.E. THE FEATURE WILL ONLY WORK WHEN THE DRIVER IS NOT PRESSING THE ACCELERATOR. THIS IS...

Dec 11, 2019 Engine 13,000 mi

DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIN...

Dec 11, 2019 Electrical System 13,000 mi

DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIN...

Dec 11, 2019 Engine 13,000 mi

DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIN...

Dec 11, 2019 Electrical System 13,000 mi

DRIVING ON FREEWAY AT ̃75MPH TOWARD 202 W ARIZONA FREEWAY, DASHBOARD SHOWED A "ENGINE MALFUNCTION + 48 V BATTERY SEE OPERATOR'S MANUAL:. 1 MINUTE LATER ANOTHER ERROR ON SCREEN SAYING, COOLANT OFF TURN ENGINE OFF. THEN THE CAR LOST THE POWER IN THE MIDDLE LANE OFF FREEWAY. LUCKILY NO CARS BEHIN...