Problem Breakdown
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Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AM...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle d...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicl...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, G...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt...
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the ...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Co...
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-C...
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG...
Both rear wheels on this vehicle have developed cracks which leads to tire pressure loss. Apparently, this is a common issue with Mercedes' heavier vehicles like the GLS and S series sedans. To be clear, I did not hit anything. I did not do any unusual driving. Both rear tires are fine. While...
Both rear wheels on this vehicle have developed cracks which leads to tire pressure loss. Apparently, this is a common issue with Mercedes' heavier vehicles like the GLS and S series sedans. To be clear, I did not hit anything. I did not do any unusual driving. Both rear tires are fine. While...
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try t...
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try t...
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try t...
On [XXX], I was heading home from work traveling [XXX] on [XXX] through Atlanta's usual heavy traffic. I smelled smoke inside my car and saw fire flames coming from under my passenger seat. My initial reaction was to try to put the fire out with my hat without burning myself. Also, I had to try t...
System malfunctioned detail: 48v battery malfunction, 12v battery malfunction. Safety concern: I was driving on [XXX] , the battery malfunction warning suddenly pop up, and I couldn't accelerate my car beyond 30 MPH, my whole family were on the car during that time. it's life threatening issue nee...
System malfunctioned detail: 48v battery malfunction, 12v battery malfunction. Safety concern: I was driving on [XXX] , the battery malfunction warning suddenly pop up, and I couldn't accelerate my car beyond 30 MPH, my whole family were on the car during that time. it's life threatening issue nee...
Vehicle has just over 31k miles. ON multiple occasions, the vehicle randomly shuts off and displays a 48 volt battery error on the screen followed by a check engine light. This has happened in the middle of a busy intersection and at 75mph on the interstate. Each time it does this, I have taken it t...
Vehicle has just over 31k miles. ON multiple occasions, the vehicle randomly shuts off and displays a 48 volt battery error on the screen followed by a check engine light. This has happened in the middle of a busy intersection and at 75mph on the interstate. Each time it does this, I have taken it t...
I was driving only 30mph through my suburban neighborhood bringing my kids to school in the morning when a loud shotgun sound hit my car causing me to be distracted and distraught. My entire sunroof had exploded on me for no reason. Mercedes is currently undergoing a class action lawsuit for this. B...
I was driving only 30mph through my suburban neighborhood bringing my kids to school in the morning when a loud shotgun sound hit my car causing me to be distracted and distraught. My entire sunroof had exploded on me for no reason. Mercedes is currently undergoing a class action lawsuit for this. B...
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear an...
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear an...
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear an...
Vehicle was purchased pre-owned. Mercedes Me is still associated with previous owner. Mercedes unable to remove association at dealership or on the phone. I can provide bill of sale and identification. Previous owner can remote start, track and control the vehicle I own. This presents a clear an...
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
1. Unknown, smoke started coming from under the passenger side seat, car is a complete loss. 2. Smoke damaged my lungs, there was a large amount of exploding glass, and it could have led to a structure fire. 3. Not applicable 4. In process, but it was recalled for this issue 5. No
Cluster Information Display Black out on and off. Cannot see speedometer and headup display also turns off. Problem occured 5/13/22, 6/17/22, and 6/13/23. Problem is still not fixed after going to mechanic 3 times. 7/16/24 went in to mechanic again for the same problem but mechanic concluded that th...
Cluster Information Display Black out on and off. Cannot see speedometer and headup display also turns off. Problem occured 5/13/22, 6/17/22, and 6/13/23. Problem is still not fixed after going to mechanic 3 times. 7/16/24 went in to mechanic again for the same problem but mechanic concluded that th...
I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and while all this was happen my dashboard was flashing with all the li...
I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and while all this was happen my dashboard was flashing with all the li...
We accepted delivery of our brand new vehicle in May 2021 from the dealer. In July 2021, the vehicle became completely disabled due to failure of the 48 volt battery. In October 2021, the dealer replaced 48 volt battery failed again causing the vehicle to become completely disabled. In December 2023...
We accepted delivery of our brand new vehicle in May 2021 from the dealer. In July 2021, the vehicle became completely disabled due to failure of the 48 volt battery. In October 2021, the dealer replaced 48 volt battery failed again causing the vehicle to become completely disabled. In December 2023...
The contact owns a 2021 Mercedes-Benz GLS450. The contact received notification of 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer...
The contact owns a 2021 Mercedes-Benz GLS450. The contact received notification of 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer...
Wipers - I have had repeated issues with the windshield wipers on this vehicle. I have taken it to the dealership 3 times and I have not gotten a satisfactory solution to the issue. The wipers skip across the windshield making intermittent wipers distracting. The dealer's service manager said this i...
Wipers - I have had repeated issues with the windshield wipers on this vehicle. I have taken it to the dealership 3 times and I have not gotten a satisfactory solution to the issue. The wipers skip across the windshield making intermittent wipers distracting. The dealer's service manager said this i...
The contact owns a 2021 Mercedes-Benz GLS450. The contact stated while driving 40 MPH, the vehicle in front made a sudden stop, causing the contact to make a sudden stop, causing the contact’s children to fall out the seats. The contact notice that the third-row buckle latch had malfunctioned. The...
The contact owns a 2021 Mercedes-Benz GLS450. The contact stated while driving 40 MPH, the vehicle in front made a sudden stop, causing the contact to make a sudden stop, causing the contact’s children to fall out the seats. The contact notice that the third-row buckle latch had malfunctioned. The...
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My ...
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My ...
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My ...
My Mercedes has the automatic doors that close. I was closing the driver door with my back to the door and felt my thumb get caught in the drivers door. I attempted to remove it but, could not remove it. I had to watch the door slowly close and seal/crush with my finger smashed within the door. My ...
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep...
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep...
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep...
Mercedes has launch a Campaign Nr 2022010001 Campaign Desc: 21P0699002 in which will retrofit augmented reality camera in 1147 vehicle model year 2021-2022 . My car came without this camera due to the chip shortage during the COVID . I contacted Mercedes Benc USA and the rep...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
On four occasions my car has stalled while in traffic very early in my ownership and then it happened again today with my family in the car and nearly caused an accident. The entire dash lights up with every warning when it happens. Sometimes the check engine light comes on after I shut the car of...
Repeated failures of 48 volt battery system has shut vehicle totally off while under highspeed and in traffic
Repeated failures of 48 volt battery system has shut vehicle totally off while under highspeed and in traffic
Repeated failures of 48 volt battery system has shut vehicle totally off while under highspeed and in traffic
Repeated failures of 48 volt battery system has shut vehicle totally off while under highspeed and in traffic
Incident 1: May 2022 Vehicle was sitting in driveway overnight and would not start in the morning. Had a 48V battery warning on. Towed to dealership. Said it was a delay software update. Incident 2: August 2022 Was driving 35mpg down the road where a warning sign comes up. Then shortly after the ...
Incident 1: May 2022 Vehicle was sitting in driveway overnight and would not start in the morning. Had a 48V battery warning on. Towed to dealership. Said it was a delay software update. Incident 2: August 2022 Was driving 35mpg down the road where a warning sign comes up. Then shortly after the ...
Incident 1: May 2022 Vehicle was sitting in driveway overnight and would not start in the morning. Had a 48V battery warning on. Towed to dealership. Said it was a delay software update. Incident 2: August 2022 Was driving 35mpg down the road where a warning sign comes up. Then shortly after the ...
Incident 1: May 2022 Vehicle was sitting in driveway overnight and would not start in the morning. Had a 48V battery warning on. Towed to dealership. Said it was a delay software update. Incident 2: August 2022 Was driving 35mpg down the road where a warning sign comes up. Then shortly after the ...
Car would not start, 48 volt system failure
Car shut off while driving. Would not restart. 48 volt battery failure, needed software update
Car turned on by itself, then 2 days later would not start. 48v battery system needed software update
Car would not start, 48 volt system failure
Car shut off while driving. Would not restart. 48 volt battery failure, needed software update
Car turned on by itself, then 2 days later would not start. 48v battery system needed software update
Vehicle would not start on 3 separate occasions. The instrument panel indicated it was the 48v battery. Had it towed to Mercedes dealership to have 48v battery replaced.
Vehicle would not start on 3 separate occasions. The instrument panel indicated it was the 48v battery. Had it towed to Mercedes dealership to have 48v battery replaced.
Tire Size 270/50 R 20 Tire type: Cooper Discover SRX These tires came with my 2021 Brand new Mercedes GLS 450. I bought this car in May 2021. I have had this car for only 1 1/2 years with 22K miles; tires thread are down to 0. I have kids, and this is my primary family car. I had a few bad to worst ...
Tire Size 270/50 R 20 Tire type: Cooper Discover SRX These tires came with my 2021 Brand new Mercedes GLS 450. I bought this car in May 2021. I have had this car for only 1 1/2 years with 22K miles; tires thread are down to 0. I have kids, and this is my primary family car. I had a few bad to worst ...
2021 MERCEDES BENZ GLS450. CONSUMER WRITES IN REGARDS TO48-VOLT BATTERY SYSTEM FAILURE. THE CONSUMER STATED THE HAS FAILED TWICE, A YEAR APART. THE DASHBOARD DISPLAYED "48-VOLT BATTERY FAILURE" AND "CHECK ENGINE". THE VEHICLE WOULD FAIL WHILE BEING DRIVEN. THE VEHICLE WAS RESTARTED AND OPERATED AS...
2021 MERCEDES BENZ GLS450. CONSUMER WRITES IN REGARDS TO48-VOLT BATTERY SYSTEM FAILURE. THE CONSUMER STATED THE HAS FAILED TWICE, A YEAR APART. THE DASHBOARD DISPLAYED "48-VOLT BATTERY FAILURE" AND "CHECK ENGINE". THE VEHICLE WOULD FAIL WHILE BEING DRIVEN. THE VEHICLE WAS RESTARTED AND OPERATED AS...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
2021 GLS 450 VIN # 4JGFF5KE9MA404568 Purch: Nov 26, 2022 UAG Fairfield Auto Group CM, LLC,DBA MERCEDES BENZ OF FAIRFIELD Odometer Date of Purchase 10,084 Odometer Currently *13,700 (onboard notification) TIMELINE: Total vehicle system fails while driving on highway lost engine, steering, power su...
I was driving down the interstate and heard a loud ‘pop’. Very confused, my daughter and I saw a couple pieces of glass fall from the sunroof. Looked up to see the sky and hear the wind. Luckily, I had the shade closed. I pulled over right away to see a big hole in our sunroof. It seems as t...
I was driving down the interstate and heard a loud ‘pop’. Very confused, my daughter and I saw a couple pieces of glass fall from the sunroof. Looked up to see the sky and hear the wind. Luckily, I had the shade closed. I pulled over right away to see a big hole in our sunroof. It seems as t...
The contact owns a 2021 Mercedes-Benz GLS450. The contact stated that while driving at various speeds, the Lane Departure safety feature independently activated as he attempted to avoid either a person or an object in the lane of traffic. As the contact attempted to steer around the pedestrian or ob...
The contact owns a 2021 Mercedes-Benz GLS450. The contact stated that while driving at various speeds, the Lane Departure safety feature independently activated as he attempted to avoid either a person or an object in the lane of traffic. As the contact attempted to steer around the pedestrian or ob...
The car would not start and could not be jumped. I'm told it's the 48V battery has to be replaced. I have seen on the internet numerous people have the same problem and that a large batch of these 48V batteries are the problem. Error message displays stop the vehicle and more details advises battery...
The car would not start and could not be jumped. I'm told it's the 48V battery has to be replaced. I have seen on the internet numerous people have the same problem and that a large batch of these 48V batteries are the problem. Error message displays stop the vehicle and more details advises battery...
The contact owns a 2021 Mercedes Benz GLS450. The contact stated while driving 75 mph with the cruise control engaged, the vehicle decelerated to 45 mph than to 15 mph. On another occasion, while driving 80 mph, the vehicle independently decelerated to 45 mph. There was no warning light illuminated....
The contact owns a 2021 Mercedes Benz GLS450. The contact stated while driving 75 mph with the cruise control engaged, the vehicle decelerated to 45 mph than to 15 mph. On another occasion, while driving 80 mph, the vehicle independently decelerated to 45 mph. There was no warning light illuminated....
The contact owns a 2021 Mercedes Benz GLS450. The contact stated while driving 75 mph with the cruise control engaged, the vehicle decelerated to 45 mph than to 15 mph. On another occasion, while driving 80 mph, the vehicle independently decelerated to 45 mph. There was no warning light illuminated....
The contact owns a 2021 Mercedes Benz GLS450. The contact stated while driving 75 mph with the cruise control engaged, the vehicle decelerated to 45 mph than to 15 mph. On another occasion, while driving 80 mph, the vehicle independently decelerated to 45 mph. There was no warning light illuminated....