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Mercedes Benz Metris Problems

The Mercedes-Benz Metris is a mid-size commercial van sold in North America since 2016, positioned between the smaller Citan and larger Sprinter. With 508 complaints, the Metris offers Mercedes engineering in a practical cargo or passenger van format. The Metris has found roles as a delivery vehicle, passenger shuttle, and camper van conversion base. It offers more capability than typical minivans while being more manageable than full-size commercial vans.

508
Total Complaints
73
Total Recalls
9
Model Years
0
Reported Deaths
!

Years to Avoid

These years have significantly more complaints than average.

2016
✓

Best Years

These years have the fewest reported problems.

2015 2019 2020

Common Problem Categories

Tires 86
Fuel/propulsion System 84
Unknown Or Other 52
Visibility/wiper 42
Engine 42

Complaints by Model Year

All Model Years

Year ↓ Complaints Recalls Crashes Fires Rating
2023 0 3 0 0 Good
2022 18 4 2 0 Good
2021 4 7 0 0 Good
2020 16 7 0 0 Good
2019 20 12 0 0 Good
2018 76 10 0 0 Average
2017 68 14 0 0 Average
2016 304 13 0 4 Avoid
2015 2 3 0 0 Good

Mercedes Benz Metris Years to Avoid

The 2016 Metris was the launch year in North America and accumulated the most complaints. Transmission shuddering and rough shifting affected many early vehicles. Electrical issues caused various warning lights and system malfunctions. Build quality concerns appeared in early production. The 2016 Metris should be purchased with caution.

Best Mercedes Benz Metris Years

The 2015 Metris does not exist in North America (2016 was the launch year). Among available years, the 2018 and newer models benefited from running changes and software updates. The transmission programming was refined to address early complaints.

Frequently Asked Questions

Is the Metris reliable?

The Metris has mixed reliability. Early models had transmission issues that were largely addressed in later years. As a commercial vehicle, Mercedes built it for durability, but complexity adds potential failure points.

How does the Metris compare to American vans?

The Metris is smaller than Ford Transit and Ram ProMaster. It offers more refinement and better driving dynamics but at higher purchase and maintenance costs. It fills a size gap that American manufacturers mostly ignore.

Is the Metris good for camper conversion?

The Metris is popular for camper conversions due to its compact exterior with reasonable interior space. It fits in standard parking spaces and garages. Conversion companies offer various packages for the Metris platform.

What engine does the Metris have?

The Metris uses a 2.0-liter turbocharged inline-4 producing 208 horsepower. It is adequate for cargo duties but not particularly powerful when fully loaded. Fuel economy is reasonable for the class.

Is the Metris expensive to maintain?

Yes, the Metris costs more to maintain than domestic vans. Mercedes parts and labor are expensive. Independent Mercedes shops can reduce costs. Budget for higher maintenance compared to Ford or Ram vans.