High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML320. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, WHITE AND GRAY WAS SEEN UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE DRIVING. THE CONTACT POINTED OUT THAT THE VEHICLE WAS EQUIPPED WITH A DIESEL ENGINE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST. ANNAPOLIS, MD 21403, (888) 261-7620) WHERE IT WAS DIAGNOSED WITH CATASTROPHIC ENGINE FAILURE. THE EXHAUST MANIFOLD RUPTURED, WHICH CAUSED THE ENGINE WIRING HARNESS TO MELT. THE DEALER INFORMED THE CONTACT THAT 'THE VEHICLE WAS DONE'. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS AWAITING INSPECTION TO DETERMINE IF THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000. *TT
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML320. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, WHITE AND GRAY WAS SEEN UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE HESITATED WHILE DRIVING. THE CONTACT POINTED OUT THAT THE VEHICLE WAS EQUIPPED WITH A DIESEL ENGINE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST. ANNAPOLIS, MD 21403, (888) 261-7620) WHERE IT WAS DIAGNOSED WITH CATASTROPHIC ENGINE FAILURE. THE EXHAUST MANIFOLD RUPTURED, WHICH CAUSED THE ENGINE WIRING HARNESS TO MELT. THE DEALER INFORMED THE CONTACT THAT 'THE VEHICLE WAS DONE'. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS AWAITING INSPECTION TO DETERMINE IF THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000. *TT
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML320. THE CONTACT WAS DRIVING 55 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS NO DEFECT FOUND WITHIN THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML320. THE CONTACT WAS DRIVING 55 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS NO DEFECT FOUND WITHIN THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
I PURCHASED A USED 2007 MERCEDES ML320 CDI ON MARCH 12. AFTER A WEEK OF DRIVING - I INSPECTED THE ENGINE COMPARTMENT (I USUALLY DO). I NOTICED ENGINE OIL DRIPPING (SMALL BUT NOTICEABLE AMOUNT) ON THE SERPENTINE BELT. I DID NOT THINK IT WAS URGENT - SO I TOOK PICTURES SO I CAN SEND IT TO MY SELLER TO CLAIM WARRANTY. ON MARCH 23, I WAS DRIVING WITH MY FAMILY ON I-65. SUDDENLY, STEERING BECAME VERY HARD. IT WAS A CURVING HIGHWAY SO I WAS FORCED TO GO INTO OTHER LANES. LUCKY, TRAFFIC WAS NOT HEAVY SO I DID NOT SWERVE INTO ANY OTHER VEHICLE. I WAS ABLE TO WRESTLE WITH THE STEERING WHEEL ON TIME TO MOVE AWAY SAFELY. ALSO, AT THE SAME TIME WE LOST STEERING, THE BATTERY LIGHT WENT ON. AFTER STOPPING, WE POPPED THE HOOD AND IMMEDIATELY NOTICED THE SAME BELT MENTIONED EARLIER HAD DISINTEGRATED INTO SEVERAL PIECES. WE CALLED FOR A TOW VEHICLE. MERCEDES BENZ FIXED THE PROBLEM FOR $300 AND ASSURED ME THAT THERE IS NO OIL LEAK. 200 MILES LATER, I GOT HOME - AND SAW THE SAME LEAK, SAME SPOT. OIL WAS DRIPPING FROM THE TURBO TO INTERCOOLER HOSE JOINT (WHICH WAS JUST ABOVE THE SERPENTINE BELT). I DID SOME RESEARCH ON THE INTERNET AND THE ONLY SIMILAR ISSUE I FOUND LED TO DTB S-B-09.20/29. I ASKED MERCEDES, BUT THEY SAY ITS NOT COVERED UNDER WARRANTY. SO I AM CURRENTLY RESEARCHING TO FIX THIS PROBLEM PERMANENTLY. *TR
I PURCHASED A USED 2007 MERCEDES ML320 CDI ON MARCH 12. AFTER A WEEK OF DRIVING - I INSPECTED THE ENGINE COMPARTMENT (I USUALLY DO). I NOTICED ENGINE OIL DRIPPING (SMALL BUT NOTICEABLE AMOUNT) ON THE SERPENTINE BELT. I DID NOT THINK IT WAS URGENT - SO I TOOK PICTURES SO I CAN SEND IT TO MY SELLER TO CLAIM WARRANTY. ON MARCH 23, I WAS DRIVING WITH MY FAMILY ON I-65. SUDDENLY, STEERING BECAME VERY HARD. IT WAS A CURVING HIGHWAY SO I WAS FORCED TO GO INTO OTHER LANES. LUCKY, TRAFFIC WAS NOT HEAVY SO I DID NOT SWERVE INTO ANY OTHER VEHICLE. I WAS ABLE TO WRESTLE WITH THE STEERING WHEEL ON TIME TO MOVE AWAY SAFELY. ALSO, AT THE SAME TIME WE LOST STEERING, THE BATTERY LIGHT WENT ON. AFTER STOPPING, WE POPPED THE HOOD AND IMMEDIATELY NOTICED THE SAME BELT MENTIONED EARLIER HAD DISINTEGRATED INTO SEVERAL PIECES. WE CALLED FOR A TOW VEHICLE. MERCEDES BENZ FIXED THE PROBLEM FOR $300 AND ASSURED ME THAT THERE IS NO OIL LEAK. 200 MILES LATER, I GOT HOME - AND SAW THE SAME LEAK, SAME SPOT. OIL WAS DRIPPING FROM THE TURBO TO INTERCOOLER HOSE JOINT (WHICH WAS JUST ABOVE THE SERPENTINE BELT). I DID SOME RESEARCH ON THE INTERNET AND THE ONLY SIMILAR ISSUE I FOUND LED TO DTB S-B-09.20/29. I ASKED MERCEDES, BUT THEY SAY ITS NOT COVERED UNDER WARRANTY. SO I AM CURRENTLY RESEARCHING TO FIX THIS PROBLEM PERMANENTLY. *TR
DEAR NHTSA, MY '07 MERCEDES ML-320-CD WAS BOUGHT 'NEW'. THE DEFECT OF A RUN-AWAY, HI RPM REVVING-UP OF THIS DIESEL ENGINE WAS FIRST EXPERIENCED APPROX 21/2 MONTHS AGO. IT HAPPENED SHORTLY AFTER HAVING IT PARKED AT A LOCAL SHOPPING CTR FROM WHICH I DROVE IT ONTO THE MAIN STREET ATA MODERATE SPEED OF LESS THAN 20 MPH. SUDDENLY THE ENGINE REVVED UP TO MAYBE 5 OR 6 000 RPM CAUSING THIS SUV ACCELERATE BEYOND CONTROL. I HAD TO USE BOTH OF MY FEET ON THE BRAKE PEDAL BEFORE PULLING OVER ONTO THE CURB WHERE I TURNED OFF THE IGNITION . AFTER THAT, THIS SUV WOULD NOT RESTART AGAIN FOR A WHILE, LIKE 20 OR 30 MINS. SINCE MY RESIDENCE WAS ONLY ABOUT 2 MILES AWAY , AND AFTER RE-STARTING IT I CHANCED DRIVING IT HOME. I HAVE REPORTED THIS INCIDENT TO THE MERCEDES HQ AT MONTVALE NJ VIA THE BUILT-IN SATELLITE SYSTEM AND SUBSEQUENTLY TO THE LUBBOCK, TX MERCEDES SERVICE CTR WHILE BEING THERE. THEY FOUND NOTHING WRONG AND SENT ME ON MY MERRY WAY BACK TO MY RESIDENCE IN ROSWELL, NM, ABOUT 200 MILES AWAY. I KEPT DRIVING THIS VEHICLE VERY CAREFULLY , OF CURSE AND LO AND BEHOLD IT HAPPENED AGAIN ON 19 JUL '09 WHILE ON A TRIP TO PHOENIX VIA ALBUQUERQUE. WELL, I HAD A TRIP INTERRUPTION AND DELIVERED IT TO THE DEALERSHIP IN ABQ WHERE I BOUGHT IT FOR YET ANOTHER SERVICE CALL. THEY KEPT IT FOR 3WEEKS AND INFORMED ME THAT THE LEMON LAW DOES NOT APPLY AND A BUYBACK WAS NOT POSSIBLE. I AM PERSONALLY PETRIFIED USING IT TO THE EXTEND THAT I HAVE REFUSED DRIVING IT ANYMORE, I CAN NOT AFFORD HAVING AN ACCIDENT WITH IT WITH ME AT THE WHEEL. THE COMMUNICATION WITH THE DEALERSHIP IS POSITIVE BUT THEIR TRADE-IN ALLOWANCE IS SO LOW THAT IT WOULD BE A FINANCIAL HARDSHIP TRADING IT IN. IN CONCLUSION I WONDER WHAT YOU CAN DO FOR ME, BESIDES THE ATTY GENERALS OFFICE IN SANTA FE ON MY BEHALF. OF COURSE, ALL DOCUMENTATION AND INTERVIEWS BY MERCEDES PERSONNEL IS AVAIL AS WELL AS THEIR LETTER OF THEIR COP-OUT, SAY DENIAL OF ACCEPTING IT AS A 'LEMON'. *TR
DEAR NHTSA, MY '07 MERCEDES ML-320-CD WAS BOUGHT 'NEW'. THE DEFECT OF A RUN-AWAY, HI RPM REVVING-UP OF THIS DIESEL ENGINE WAS FIRST EXPERIENCED APPROX 21/2 MONTHS AGO. IT HAPPENED SHORTLY AFTER HAVING IT PARKED AT A LOCAL SHOPPING CTR FROM WHICH I DROVE IT ONTO THE MAIN STREET ATA MODERATE SPEED OF LESS THAN 20 MPH. SUDDENLY THE ENGINE REVVED UP TO MAYBE 5 OR 6 000 RPM CAUSING THIS SUV ACCELERATE BEYOND CONTROL. I HAD TO USE BOTH OF MY FEET ON THE BRAKE PEDAL BEFORE PULLING OVER ONTO THE CURB WHERE I TURNED OFF THE IGNITION . AFTER THAT, THIS SUV WOULD NOT RESTART AGAIN FOR A WHILE, LIKE 20 OR 30 MINS. SINCE MY RESIDENCE WAS ONLY ABOUT 2 MILES AWAY , AND AFTER RE-STARTING IT I CHANCED DRIVING IT HOME. I HAVE REPORTED THIS INCIDENT TO THE MERCEDES HQ AT MONTVALE NJ VIA THE BUILT-IN SATELLITE SYSTEM AND SUBSEQUENTLY TO THE LUBBOCK, TX MERCEDES SERVICE CTR WHILE BEING THERE. THEY FOUND NOTHING WRONG AND SENT ME ON MY MERRY WAY BACK TO MY RESIDENCE IN ROSWELL, NM, ABOUT 200 MILES AWAY. I KEPT DRIVING THIS VEHICLE VERY CAREFULLY , OF CURSE AND LO AND BEHOLD IT HAPPENED AGAIN ON 19 JUL '09 WHILE ON A TRIP TO PHOENIX VIA ALBUQUERQUE. WELL, I HAD A TRIP INTERRUPTION AND DELIVERED IT TO THE DEALERSHIP IN ABQ WHERE I BOUGHT IT FOR YET ANOTHER SERVICE CALL. THEY KEPT IT FOR 3WEEKS AND INFORMED ME THAT THE LEMON LAW DOES NOT APPLY AND A BUYBACK WAS NOT POSSIBLE. I AM PERSONALLY PETRIFIED USING IT TO THE EXTEND THAT I HAVE REFUSED DRIVING IT ANYMORE, I CAN NOT AFFORD HAVING AN ACCIDENT WITH IT WITH ME AT THE WHEEL. THE COMMUNICATION WITH THE DEALERSHIP IS POSITIVE BUT THEIR TRADE-IN ALLOWANCE IS SO LOW THAT IT WOULD BE A FINANCIAL HARDSHIP TRADING IT IN. IN CONCLUSION I WONDER WHAT YOU CAN DO FOR ME, BESIDES THE ATTY GENERALS OFFICE IN SANTA FE ON MY BEHALF. OF COURSE, ALL DOCUMENTATION AND INTERVIEWS BY MERCEDES PERSONNEL IS AVAIL AS WELL AS THEIR LETTER OF THEIR COP-OUT, SAY DENIAL OF ACCEPTING IT AS A 'LEMON'. *TR
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ ML320. WHILE DRIVING 60 MPH, ALL OF THE INTERIOR AND INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE ENGINE STOPPED. THE STEERING DIMINISHED AND IT BECAME VERY DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT PULLED OFF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE CRANK SHAFT SENSOR FAILED AND THEY REPLACED THE COMPONENT. THE CONTACT SPOKE WITH MERCEDES, BUT THEY WERE OF NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 5,400. THE CONSUMER ALSO ADDED BRAKING WAS DIMINISHED AS WELL. UPDATED
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ ML320. WHILE DRIVING 60 MPH, ALL OF THE INTERIOR AND INSTRUMENT PANEL LIGHTS ILLUMINATED AND THEN THE ENGINE STOPPED. THE STEERING DIMINISHED AND IT BECAME VERY DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT PULLED OFF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE CRANK SHAFT SENSOR FAILED AND THEY REPLACED THE COMPONENT. THE CONTACT SPOKE WITH MERCEDES, BUT THEY WERE OF NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 5,400. THE CONSUMER ALSO ADDED BRAKING WAS DIMINISHED AS WELL. UPDATED