2006 MERCEDES BENZ ML350 Engine Problems

The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 24V298000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon starting the vehicle a week later, the brake warning light and the check engine warning light were illuminated, and the message "Take to Service Center" was displayed. The vehicle was taken back to the dealer, but no assistance was provided. The contact stated while driving at various speeds and depressing the brake pedal, the brakes made an abnormal rubbing and squeaking sound, and the vehicle jerked. The vehicle was taken back to the dealer for the failure to be corrected under the recall, but no assistance was provided. The contact stated that the recall repair failed to correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,450.

Mileage: 163,450

THEY HAVE TIMING CHAIN ISSUES . THE BALANCE SHAFTS ABD TIMING CHSIN SPROCKETS FAIL AND CAUSE CATASTROPHIC FAILURE . THIS IS MY 3RD ML350 TO HAVE THE ENGINE GO OUT BECAUSE OF SOMETHING THE MANUFACTURER COULDBE PREVENTED IF IT WAS RECALLED YEARS AGO IF YOU DONT BELIEVE THEN RESEARCH IT THANK YOU

Balance shaft failure

car suddenly stalled out while driving in traffic and was told that the engine went out, was very dangerous and also seen on the website that 100s of other owners with the same problem and mercedes has not done anything about the problem.

Engine has low power and a whine. Also has a Check Engine Light indicating Center Balance Shaft issue. I took it to Merz dealer and they said it’s known issue of soft metal sproket internal to engine that occurs often. Many times at 50k miles but I bought my car at 150k. Was told engine could stop moving forward at any time.

There was a class action suit regarding Balance Shaft issues. I was not aware and having issues now.

Engine failure due to the engine balancer shaft

PULLING OUT INTO LANE OF TRAFFIC ACCELERATING WHERE CAR ABRUPTLY STARTS TO RUN VERY VERY ROUGH. CHECK ENGINE LIGHTS COME ON AND CAN BECOME UNSAFE WITH NO POWER AND ONCOMING TRAFFIC APPROACHING. SIMILARLY WHILE DRIVING OVER 60MPH SAME SCENARIO CAUSING CEL TO COME ON AND CAR TO DISENGAGE CRUISE AND SLOW EXTREMELY FAST. VERY ROUGH RUNNING AND IDLE. TERRIBLE FEELING OF BEING UNSAFE AND AT RISK. FINDING P0016 AND P0017 CODES AND ALL SYMPTOMS OF BALANCE SHAFT ISSUE THAT THE MB M272 IS KNOWN FOR. MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE NOW KNOWING IT HAD A KNOWN DEFECTIVE ENGINE COMPONENT IN A SOFTWARE BALANCE SHAFT GEAR

Mileage: 95,000

VEHICLE WAS SENT TO THE SHOP FOR CHECK ENGINE LIGHT. THE VEHICLE DIAGNOSTIC INDICATED THAT IT WAS THE CRANK SHAFT SENSOR. THE SENSOR WAS CHANGED OUT BUT THE CHECK ENGINE LIGHT IMMEDIATELY CAME BACK ON. AFTER FURTHER DIAGNOSTIC IT WAS DETERMINED THAT THE VEHICLE BALANCE SHAFT LOCATED INSIDE OF THE ENGINE WAS DEFECTIVE AND THE ONLY WAY TO FIX THE PROBLEM IS TO REPLACE THE PART INSIDE OF THE ENGINE. CURRENTLY I CANNOT PASS EMISSIONS OR TAG REGISTRATION BECAUSE OF THIS ISSUE.

Mileage: 167,000

MERCEDES HAS PRODUCED SEVERAL THOUSAND ENGINES WITH DEFECTIVE BALANCE SHAFT SEEN IN MODEL YEARS 2005-2007 IN THE M272 AND M273. THE DECIDED USE OF SOFT METALS FOR ENGINE COMPONENTS, SUCH AS THE BALANCE SHAFT, LEAD TO A RAPID DETERIORATION OVER TIME AND RENDERS THE ENGINE UNUSABLE AND A POTENTIAL HAZARD AS THE CAMSHAFT AND CRANKSHAFT WILL NOT TURN, POTENTIALLY CAUSING THE VEHICLE TO BREAK DOWN ON THE ROADWAY, LOSE POWER STEERING OR EVEN LOCK THE STEERING COLUMN, HEAT EXCESSIVELY, OR POSSIBLY EVEN CATCH FIRE. MERCEDES HAS ACCEPTED A SETTLEMENT OFFER IN 2015 COVERING MANY PLAINTIFFS, BUT DENIED RESPONSIBILITY. IT IS OBVIOUS THAT THE CONSUMER HAD NOTHING TO DO WITH THE CHOICE OF MATERIALS USED TO MAKE THE BALANCE SHAFT, AND THEREFORE THE MANUFACTURER IS CLEARLY RESPONSIBLE, AND MUST KNOW IT. UPON REPLACEMENT OF THE BALANCE SHAFT, THE ISSUE SEEMS TO GO AWAY, INDICATING THAT THE MANUFACTURER MADE A FIX FOR AN ISSUE THEY KNEW THEY WERE RESPONSIBLE FOR, COVERED IT UP, AND DENIED RESPONSIBILITY. THE NEWER BALANCE SHAFTS ARE RELIABLE AS MERCEDES KNEW OF ISSUES WITH THEIR PREVIOUS FAULTY ONES. MERCEDES HAS ONLY OFFERED TO COVER UP SOME OF THE DAMAGES, IN MOST CASES LESS THAN 38% OR NONE AT ALL, ONLY GAVE CUSTOMERS A FEW MONTHS TO FILE A CLAIM, AND ALMOST NONE WERE NOTIFIED OF THE ISSUE OR THE SETTLEMENT, AND HAD COME TO REALIZE IT WHEN IT WAS TOO LATE. MANY VEHICLES STILL WELL WITHIN WARRANTY HAVE BEEN AFFECTED BY THE DEFECTIVE BALANCE SHAFT, WHICH MEANS THAT OLDER VEHICLES WITH THE SAME ISSUE PREVAILS ON THE BASIS OF THE INITIAL DEFECT. THE BALANCE SHAFT ISSUE HAS CAUSED MY VEHICLE TO STALL ON THE ROADWAY ON MANY OCCASIONS, AND IN ONE INSTANT, MY VEHICLE'S STEERING COLUMN LOCKED AS A RESULT. I HAVE REACHED OUT TO MBUSA FOR A RESOLUTION, ONLY TO BE TOLD THAT SINCE THE VEHICLE IS TOO OLD, IT'S NOT THEIR RESPONSIBILITY. VEHICLES 3 YEARS OLD HAVE HAD THIS ISSUE. AGE IS NO FACTOR.

Mileage: 135,000

PURCHASED A USED MERCEDES-BENZ ML350 FROM A LOCAL DEALER. SHORTLY AFTER PURCHASE, CHECK ENGINE LIGHT CAME ON. BROUGHT IT TO THE DEALER TWICE, THEY SAID IT WAS FIXED BUT NEVER WAS. AS A DISABLED MECHANIC, I PUT IT ON MY SCAN TOOL, FIXED THE ISSUES THAT WERE OCCURRING AND NOW I'M HAVING 2 CODES OF P0016 & P0017 COME UP. I DID A LITTLE RESEARCH, COME OUT FIND OUT THAT IT'S AN INTERNAL ISSUE WITH THE ENGINE.I AM FINANCIALLY AND PHYSICALLY UNABLE TO REPAIR IT MYSELF, NOR SHOULD I HAVE TO. AS IT IS A MANUFACTURES DEFECT.I HAVE DONE SOME RESEARCH AND THERE IS A PENDING CLASS ACTION LAWSUIT.

MY ML350 HAS 65000 MILES ONLY AND WAS WORKING FINE THEN ENGINE STALLED AND NOW NEEDS A NEW ENGINE!!STALLED ON HIGHWAY SUDDENLY AND HAD TO BE TOWED TO SHOP THEY WANT TO REPLACE ENGINE?

Mileage: 65,000

OUR ML 350 HAS 132213 MILES AS OF 10-2-18, AND IT'S GOT AN ENGINE FAULT OF 1208 CAMSHAFT. WE ARE BEING TOLD THAT THE BALANCE SHAFT IS BAD AND NEEDS TO BE REPLACED FOR $6446.82. WE TALKED TO MBZ CUSTOMER SERVICE, 800-367-6372, EXT 8536, AND TALKED TO JENNIFER. AND SHE ADVISED ME THAT BECAUSE OF A LAW SUIT, THERE'S NOTHING THAT THEY CAN DO? WE'VE CHECKED ON-LINE, AND OTHER OWNERS ARE HAVING THE SAME ISSUE. WE FEEL THAT THIS IS A BAD PART, AND NEEDS TO BE RECALLED. THANKS,

Mileage: 132,213

2006 MERCEDES ML 350. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT PROBLEMS. *LD *JS

THE BALANCE SHAFT WENT BAD AFTER REQULAR MAINTENANCE. THE CHECK ENGINE LIGHT CAME ON.

Mileage: 1,390,000

SETTLEMENT ABOUT DEFECTIVE GEARS WEAR OUT PREMATURELY, EXCESSIVELY, AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE 'CHECK ENGINE LIGHT' TO REMAIN ILLUMINATED, AND THE VEHICLE TO HAVE SYMPTOMS SUCH AS MISFIRING OR CATASTROPHIC STOPS. MAJEED SEIFI, ET AL. V. MERCEDES BENZ USA LLC CASE NO. 3:12-CV-05493 U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA. MAJEED SEIFI, ALLEGED A DEFECT IN BALANCE SHAFT SPROCKETS IN (V-6) ENGINES AND IDLE GEARS IN (V-8) ENGINES MODEL YEAR 2005-2007 MB THAT CAUSES THE GEARS TO WEAR PREMATURELY. PLAINTIFFS CONTEND ("MBUSA") HAD A DUTY TO DISCLOSE THIS INFORMATION TO CONSUMERS AT THE TIME THEY PURCHASED THEIR VEHICLES. BASED ON CONDUCT, CLAIMS FOR VIOLATIONS OF THE NEW JERSEY CONSUMER FRAUD ACT, CALIFORNIA'S CONSUMER LEGAL REMEDIES ACT AND UNFAIR COMPETITION LAW.MBUSA HAS AGREED TO OFFER TO SETTLEMENT CLASS MEMBERS TO MAKE QUALIFIED REPAIRS MERCEDES BENZ ENGINE DEFECT CLASS ACTION SETTLEMENT. DEFECTIVE GEARS WEAR OUT PREMATURELY, EXCESSIVELY, WITHOUT WARNING, THE VEHICLE MALFUNCTIONS, THE 'CHECK ENGINE LIGHT' REMAINS ILLUMINATED, AND THE CAR MISFIRES OR STOPS. TOLD IT WILL TAKE $7,000.00 TO FIX THE PROBLEM. I HAVE ALL MY RECORDS. SPENT $5,000 IN 2015 FOR REPAIRS ALONE. PAID TO OWN A MB TO GET FORTY THOUSAND MILES OUT OF IT BEFORE IT NEEDS MOTOR WORK. MY ML350 ENGINE LIGHT SHOULD NOT BE ILLUMINATING AT <40,000 MILES ITS A DEFECTIVE MOTOR. CLEARLY A MANUFACTURE FACTORY DEFECT. $7000.00, TO GET A CHECK ENGINE LIGHT OFF: MAJEED SEIFI,ET AL. V. MERCEDES BENZ PROVES MBUSA KNOWS OF THIS PROBLEM. KNOWN MB 2006 ML350 INTERNAL PROBLEM (FACTORY DEFECT, LEMON ETC.) THAT WAS NOT DISCLOSED TO ME. NOT FROM NORMAL WEAR AND TEAR, AND FROM NO FAULT OF MY OWN.

Mileage: 38,000

DRIVING 45MPH APPROACHING A STOP, I HIT THE BRAKES AND THE CAR STARTED TO SLOW. THEN THE CAR LURCHED AND ACCELERATED BY ITS SELF. I PUSHED THE BRAKE HARDER AND TRIED TO PUMP IT BUT NOTHING SLOWED THE VEHICLE. THE BRAKES FELT AS IF THEY WERE NOT WORKING AT ALL. VEHICLE CRASHED AT ABOUT 55MPH AND ROLLED SEVERELY INJURING THE DRIVER. NO ADVERSE WEATHER CONDITIONS, 77 DEGREES OUT, DRIVING ON A MILITARY INSTALLATION ROAD.

Mileage: 63,000

CHECK ENGINE LIGHT CAME ON AND WHEN I TOOK MY TRUCK IN THEY SAID IT WAS THE BALANCE SHAFT GEAR $7500 IN MD. I COULDN'T AFFORD IT SO I LEFT AND DID RESEARCH TO SEE IF THIS IS SOMETHING THAT HAPPENS TO ALL MLS OR I JUST AVE BAD LUCK. I FOUND OUT THEY RECALLED THIS PART AND A CLASS ACTION LAWSUIT WAS FILED AND APPROVED IN 2015. ITS TOO LATE TO CLAIM IT NOW, THERE WAS A TIME LIMIT WHICH I FEEL IS RIDICULOUS THAT'S LIKE PUTTING A TIME LIMIT ON SOMEONES LIFE BECAUSE OF A FAULTY PART MERCEDES KNEW ABOUT FOR A LONG TIME AND DIDN'T SAY ANYTHING. WHAT WILL IT TAKE TO GET THIS ISSUE RESOLVED WITHOUT HAVING TO COME OUT OF POCKET TO PAY OR TO GET A LAWYER TO FILE A CLASS ACTION LAWSUIT AGAIN. SINCE THERE HAS BEEN MORE THAN ONE CLASS ACTION LAW SUIT FILED SHOULD SPEAK VOLUME AND WE SHOULD BE TAKEN CARE OF WITHOUT ANY PROBLEMS. *TR

Mileage: 61,000

MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WORN OR CRACKED OR ANYTHING ABOUT THIS. THIS SHOULD HAVE BEEN NOTICED AT THAT PRESENT TIME. THEY MISINFORMED ME AT THAT TIME ABOUT THE VBELT NEEDING TO BE REPLACED AND TRIED TO SELL ME A AIR MASS SENSOR. MERCEDES KNOWS ABOUT VEHICLE 2006 YEAR AND ALL THE PARTS THAT ARE MALFUNCTIONING AND WONT LIFT A FINGER TO RECALL OR REIMBURSE OR PAY ENTIRELY. I WOULD HAVE DIED ON THE FREEWAY HAD THIS V BELT WOULD HAVE CAME OFF! TOOKBITVIN FOR REPAIRS AND THE DEALER IS REQUESTING $2350 TO REPLACE AIR CONDITION UNIT AND THEY WILL HAVE TO OPEN UP ALTERNATOR & ADJUST + VBELT. CAMPAIGN ANYONE OR BOTCOTT MBUSA!! *TR

Mileage: 190,000

MY CAR STARTED TO GIVE LESS POWER WHILE DRIVING INITIALLY AND THEN COUPLE OF DAYS THE ENGINE LIGHT CAME ON. I TOOK IT INTO THE SHOP AND WAS TOLD THE BALANCE SHAFT NEEDED TO BE CHANGED. THERE WAS A LAW SUIT AGAINST MB. THE SETTLEMENT IDENTIFIED MY CAR AS A CANDIDATE FOR A FUTURE REPAIR. I WENT TO THE DEALER AND NOTHING LIKE THIS WAS MENTIONED. I WAS TOLD TO PAY FULL PRICE.

CHECK ENGINE LIGHT CAME ON, AND GOT BOTH CODES P0016 AND P0017. UPON FURTHER INVESTIGATION, THIS SEEMS TO BE A KNOWN DEFECT BY MERCEDES BENZ FOR THE BALANCER SHAFT WORN SPROCKET ISSUE. THIS IS AN EXPENSIVE REPAIR, ALMOST THE COST OF THE VEHICLE! MBUSA PICKS AND CHOOSES WHO THEY WILL HELP? WOW, WISH I NEVER GOT THIS CAR!

Mileage: 87,461

THE BALANCE SHAFT ON MY ML350 HAS GONE BAD. THE VEHICLE WAS IN MOTION ON A LOCAL STREET WHEN IT SUDDENLY STARTED TO STALL AND EVENTUALLY CUT OFF. THE STEERING WHEEL GOT STIFF AND I HAD TO FORCEFULLY TURN IT TO PULL TO THE SIDE OF THE ROAD. AFTER ATTEMPTING TO START IT AGAIN IT WOULD ONLY REPEAT WHAT IT'S DONE BEFORE WHICH IS STALL AND CUT OFF. AFTER HAVING IT TOWED TO MY MECHANIC I WAS TOLD THAT THE BALANCE SHAFT IS BAD. MY MECHANIC ADVISED ME TO CALL MERCEDES TO SEE IF THEY WOULD FIX IT OUT OF GOOD FAITH BUT THAT GOT ME NO WHERE. THERE ARE COUNTLESS BLOGS ABOUT MERCEDES OWNERS WHO ARE HAVING THE EXACT SAME ISSUE WITH THE M272 ENGINE. A REP FOR MERCEDES ADMITTED TO ME THAT THEY ARE AWARE OF THE ISSUE BUT STILL REFUSES TO RECALL. THE REPAIR QUOTE IS @ ABOUT $5000 WHICH IS OUT OF MY RANGE SO THE VEHICLE REMAINS PARKED. I UNDERSTAND THAT THERE WAS A CLASS ACTION LAWSUIT BUT THE TIME FRAME HAS EXPIRED BY THE TIME I PURCHASED THIS CAR.

Mileage: 3

WHILE DRIVING ON THE FREEWAY,CHECK ENGINE LIGHT ILLUMINATED,SOME DECREASE IN POWER. TOOK TO MB DEALER,PULLED THE CODE FOR CAM SHAFT SENSOR,POSSIBLY CAM SHAFT BALANCER.WAITING TO HEAR ABOUT COST & POTENTIAL FUTURE PROBLEMS.

Mileage: 65,000

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ ML350. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND THE ENGINE STALLED. THE CONTACT STATED THAT THE VEHICLE ALSO LUNGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 05/10/16*LJ *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,763.

Mileage: 100,763

MY CAR STALLED ON THE STREET. THIS IS A SAFETY ISSUE. CALLED DEALER, THEY SAID TURN OFF AND TURN ON TO RESET. THIS WORKED, HOWEVER IT CONTINUED TO HAPPENED UNTIL I BROUGHT IT TO THE DEALER. THEY SAID IT WAS THE BALANCE SHAFT AND COST $6000. I CALLED CORPORATE AND GAVE THEM LAW SUIT DOCUMENTATION, ,EMAILS, TESTIMONIALS AND BULLETINS SHOWING THE ISSUES OF THIS VEHICLE. BECAUSE OF THE MILES AND CAR NOT COVERED UNDER WARRANTY, THEY WOULD REDUCE COST BY 25%. THAT IS STILL TO HIGH. THIS CAR AT THE TIME SHOULD HAVE BEEN COVERED AND THE DEALER RECOMMENDED TURNING OFF/ON THE CAR TO RESET. FOR A NEW CAR TO BE GIVEN THAT ADVISE IS INSANE. THERE SHOULD BE A RECALL ON THIS VEHICLE BECAUSE THEIR TONS OF INFORMATION ON THE WEB,EMAILS AND ETC. REGARDING THIS ISSUE. I NEED MY CAR FIXED ASAP. I CAN'T AFFORD THIS HIGH REPAIR. *TR

Mileage: 40,000

CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO MY REPAIR SHOP AND WAS TOLD THAT THE ENGINE HAD A BAD BALANCE SHAFT AND THE ENGINE WOULD NEED TO BE REMOVED FOR REPAIR. THE ESTIMATE COST COULD REACH $6,000 OR MORE AND WOULD TAKE MORE THAN WEEK TO COMPLETE. *TR

Mileage: 128,000

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOLENOID SENSOR AND THE CAM SHAFT FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHAFT GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A MONTH AFTER THE REPAIRS, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONDUCTOR PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. ...UPDATED 02/11/15 *BF THE CONSUMER WAS INFORMED THE BALANCE SHIFT GEAR ALSO NEEDED TO BE REPLACED. UPDATED 02/19/15

Mileage: 57,000

CAM-SHAFT AND CRANK-SHAFT MALFUNCTION. VEHICLE WONT DRIVE PROPERLY AND ALSO EXPERIENCING ELECTRICAL ISSUES. LIGHTS AND LOCKING MECHANISMS GOING ON AND OFF ON THEIR OWN. *TR

Mileage: 80,000

WHILE TRAVELING IN THE CENTER LANE ON A MAJOR PARKWAY AT THE POSTED SPEED LIMIT, OUR 2006 MERCEDES-BENZ ML350 EXPERIENCED A COMPLETE ENGINE FAILURE. THE CAR WOULD NOT ACCELERATE; STEERING WAS COMPROMISED, AS WAS BRAKING. BRAKING AND STEERING WERE VERY DIFFICULT, BUT POSSIBLE ALLOWING THE CAR TO BE GUIDED TO THE SHOULDER. ALL FOUR FAMILY MEMBERS WERE PRESENT INCLUDING OUR TWO YOUNG SONS. AFTER BEING TOWED TO A LOCAL AUTHORIZED DEALER REPAIR SHOP, 4 DAYS AFTER THE INCIDENT...THE PROBLEM WAS REPORTED AS ?ENGINE JUMPED TIME? AND THE REPAIR DEPARTMENT WOULD HAVE TO ?REMOVE ENGINE AND TEAR DOWN TO FIND CAUSE OF FAILURE?MOST LIKELY NEEDS ENGINE ASSEMBLY?. AS THAT THE QUOTED PRICE OF THE DIAGNOSTICS AND REPAIR EXCEEDS THE CURRENT VALUE OF THE CAR BY SEVERAL THOUSAND DOLLARS, THE CAR WAS RETURNED WITHOUT FURTHER DIAGNOSTICS OR REPAIRS. AT NO TIME IN THE PAST 4 YEARS HAS THERE BEEN A ?CHECK ENGINE? LIGHT NOR WERE THERE ANY INDICATORS OF ANY SERIOUS MECHANICAL ISSUES AS PER THE CAR?S ONBOARD COMPUTER REPORTING SYSTEM OR IN GENERAL DAILY OPERATIONS. AGAIN, IT IS IMPORTANT TO NOTE, THAT THERE WERE NO INDICATOR LIGHTS OR WARNINGS PRIOR TO THE FAILURE. IT IS ALSO IMPORTANT TO NOTE THAT IN JANUARY OF 2010, THE SAME AUTHORIZED DEALER REPAIR DEPARTMENT MENTIONED ABOVE CONDUCTED THE FOLLOWING REPAIRS: ?REMOVED ENGINE, REPLACED BALANCE SHAFT, REPLACED OIL PUMP, REPLACED CAM SOLENOIDS, REPLACED GASKETS?? IN RESPONSE TO A PERSISTENT ?CHECK ENGINE? LIGHT. OUR RECORDS INDICATE THAT THE 2010 ?CHECK ENGINE LIGHT? OCCURRED AT 55,395 MILES. THIS RECENT FAILURE HAS OCCURRED, MINUS THE ?CHECK ENGINE LIGHT? OR ANY OTHER INDICATORS, AT 99,424 MILES. OUR RESEARCH INDICATES THAT THIS MAY BE A KNOWN ISSUE WITH THIS PARTICULAR ENGINE. *TR

Mileage: 96,000

BALANCE SHAFT NEEDS TO BE REPLACED $6500 FROM MERCEDES BENZ DEALER QUOTE ORIGINAL OWNER OIL CHANGED 8 TIMES IN 72000 MILES. *TR

Mileage: 71,865

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,357. *TR

Mileage: 73,357

TOOK MY VEHICLE TO THE DEALERSHIP FOR CHECK ENGINE LIGHT. MY REGISTRATION IS UP NEXT MONTH AND NEED TO SMOG. IT WON'T PASS WITH CHECK ENGINE LIGHT. DEALERSHIP SAYS ITS TIMING GEAR/CAMSHAFT ISSUE AND IT WILL BE $7500.00 TO REPAIR AND ITS DANGEROUS TO DRIVE. THE SERVICE ADVISOR SAID MERCEDES WOULD BE WILLING TO PAY 25% OF PARTS FOR THE REPAIR WHICH WOULD BE AROUND $500.00. THIS I THOUGHT WAS STRANGE SO I LOOKED IT UP ONLINE AND THEIR ARE HUNDREDS OF STORIES AND A COUPLE CLASS ACTION LAWSUITS REGARDING THIS SAME ISSUE FOR THIS ENGINE. MERCEDES BENZ OBVIOUSLY KNOWS ABOUT IT AND SHOULD RECALL IT. *TR

Mileage: 89,924

I WAS ON MY WAY TO PICK UP MY SPOUSE FROM THE AIRPORT ONE NIGHT WITHOUT WARNING THE VEHICLE STARTED MAKING A ROCKING MOTION AND THE ORANGE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND EXITED THE VEHICLE TO SEE WHAT WAS WRONG, I RE-ENTERED THE VEHICLE AND TRIED TO RE-START THE VEHICLE BUT IT WOULD NOT START. I CALLED MERCEDES BENZ AND THEY PROCEEDED TO HAVE MY CAR TOWED TO THE SHOP. I WAITED 4 MONTHS FOR THEM TO ASSIST ME IN FIXING MY VEHICLE SINCE THE WARRANTY HAS EXPIRED AND I HAVE NO EXTENDED, THEY REFUSED TO ASSIST ME EVEN THOUGH THEY TOLD ME THAT THE MANIFOLD HAD BROKEN OFF AND MAY GET INTO THE ENGINE AND THAT I MAY NEED A NEW ENGINE OF WHICH I ENDED UP PURCHASING A LOW MILEAGE ENGINE. PRIOR TO THIS I PAID $1500. FOR THEM TO FIX 2 LEAKS ON MY POWER STEERING AND AS OF NOW MY VEHICLE IS LEAKING OIL AND MAKING THAT SAME LOUD NOISE AS BEFORE THEY FIXED THE LEAKS. I HAVE BEEN VERY VERY UPSET WITH THEM, MY VEHICLE HAS BEEN GIVING ME TOO MUCH TROUBLE FOR NOT HAVING 100 THOUSAND MILES. PLEASE HELP. I CALL THEIR CORPORATE OFFICE AND EVEN WROTE A LETTER TO THEM AND ALL THEY OFFERED ME WAS $2000 TOWARDS THE PURCHASE OF A NEW VEHICLE, YOU MAY THINK THAT A MERCEDES BENZ WILL BE ABLE TO DO BETTER THAT FOR THEIR CUSTOMERS. I WAS LIED TO BY THEM PERTAINING TO THE ENGINE, ONCE I WAS TOLD THAT THE ENGINE WAS BAD THEN I WAS TOLD THAT IT WAS NOT BAD. I TOOK MY CAR FROM THEM AND TOOK IT TO AN INDEPENDENT CAR REPAIRING. *JS

Mileage: 80,000

MY CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO A LOCAL MERCEDES DEALER, AND THE TECH TOLD ME THAT THE BALANCE SHAFT WAS THE PROBLEM AND THAT IT WILL COST ME ABOUT $8000.00 TO FIX IT. HE ALSO SAID THAT THERE WAS NO MANUFACTURER WARRANTY TO FIX IT. IT TOOK THE VEHICLE TO INDEPENDENT MECHANIC WHO FIXED THE PROBLEM WITH ABOUT $7200.00. I RESEARCHED THE PROBLEM AND FOUND OUT THAT IS COMMON PROBLEM WITH THE MAKE AND MODEL, AND THERE IS A PENDING CLASS ACTION SUIT IN NJ AGAINST MERCEDES USA. I CONTACTED MERCEDES USA IN AUGUST 2013 ABOUT REIMBURSING ME THE COST OF REPAIR, BUT THE MANAGER I SPOKE TO DENIED THE REQUEST. ACTION REQUESTED: I AM SEEKING THE HELP OF NHTSA IN RECOVERING MY COST OF REPAIR. *TR

Mileage: 143,000

MY CHECK ENGINE LIGHT CAME ON ABOUT 24 JUNE 2013 OR SO. I CONTACTED ATLANTA CLASSIC CARS, MY LOCAL MB DEALERSHIP TO ADDRESS THE ISSUE. MY VEHICLE WAS INSPECTED ON 2 JULY, AND THE REPORT INDICATED MY BALANCE SHAFT NEEDED TO BE REPLACED ($5,100), MY POWER STEERING COMPONENTS NEEDED TO BE REPLACED ($3,067.50), AND MY TRANSMISSION VALVE BODY NEEDED TO BE REPLACED ($1,812.95). I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE, AND HAVE HAD IT SERVICED REGULARLY AT MB DEALERSHIPS (CRITZ - SAVANNAH, GA AND ATLANTA CLASSIC CARS - DULUTH, GA). PREVIOUSLY, THIS VEHICLE HAD TRANSMISSION PROBLEMS, WHICH OCCURRED JUST AFTER THE WARRANTY EXPIRED. AT FIRST, ATLANTA CLASSIC CARS DID NOT WANT TO TAKE RESPONSIBILITY FOR THE ISSUE, SINCE THE VEHICLE'S WARRANTY HAD EXPIRED. AFTER MY HUSBAND GOT INVOLVED, THEY AGREED TO FIX THE PROBLEM FOR NO CHARGE. ANOTHER MINOR PROBLEM INVOLVED THE LOCKING MECHANISM ON THE VEHICLE'S HATCH -- IT HAD TO BE REPLACED THREE TIMES BEFORE IT FINALLY WORKED PROPERLY. I AM VERY DISMAYED THAT AFTER SEVEN YEARS AND 109K MILES, MY VEHICLE IS EXPERIENCING SUCH EXPENSIVE PROBLEMS AS THIS. *TR

Mileage: 109,458