High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE CONTROL MODULE PREMATURELY CORRODED AND THE DEALER (MERCEDES-BENZ OF SACRAMENTO, 1810 HOWE AVE, SACRAMENTO, CA 95825,1810 HOWE AVE, SACRAMENTO, CA 95825) FAILED TO ENSURE THAT THE MODULE CASE WAS COVERING THE AREA WHEN THE VEHICLE WAS SOLD. THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND REFUSED TO PROVIDE A SOLUTION. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS WAITING TO DETERMINE IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE CONTROL MODULE PREMATURELY CORRODED AND THE DEALER (MERCEDES-BENZ OF SACRAMENTO, 1810 HOWE AVE, SACRAMENTO, CA 95825,1810 HOWE AVE, SACRAMENTO, CA 95825) FAILED TO ENSURE THAT THE MODULE CASE WAS COVERING THE AREA WHEN THE VEHICLE WAS SOLD. THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND REFUSED TO PROVIDE A SOLUTION. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS WAITING TO DETERMINE IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DRIVER'S SIDE SAM MODULE SHORTED DUE TO WATER ENTERING THE CARGO COMPARTMENT. ALSO, LIFTGATE INOPERABLE DUE TO WATER ENTERING THE CARGO COMPARTMENT AND DAMAGING THE MODULE. INSTRUMENT CLUSTER LIGHTS REMAIN ON AFTER EXITING THE VEHICLE AND WARNING LIGHTS FLASH EVERY 8 TO 10 SECONDS UNTIL BATTERY DRAINS. 2009 AND LATER ML350 RECALLED FOR WATER INTRUSION INTO THE CARGO COMPARTMENT VIA A DEFECTIVE TAIL LIGHT ASSEMBLY SEAL AND SUBSEQUENT FIRE HAZARD TO THE LIFTGATE MODULE. WATER FOUND IN OTHER CAVITIES OF THE 2007 ML350. AFRAID OF THE FIRE HAZARD FOR THE 2007 ML350 AS WELL. DEALER SAYS 2007 ML350 NOT AFFECTED BY RECALL NUMBER 2009030003. *TR
DRIVER'S SIDE SAM MODULE SHORTED DUE TO WATER ENTERING THE CARGO COMPARTMENT. ALSO, LIFTGATE INOPERABLE DUE TO WATER ENTERING THE CARGO COMPARTMENT AND DAMAGING THE MODULE. INSTRUMENT CLUSTER LIGHTS REMAIN ON AFTER EXITING THE VEHICLE AND WARNING LIGHTS FLASH EVERY 8 TO 10 SECONDS UNTIL BATTERY DRAINS. 2009 AND LATER ML350 RECALLED FOR WATER INTRUSION INTO THE CARGO COMPARTMENT VIA A DEFECTIVE TAIL LIGHT ASSEMBLY SEAL AND SUBSEQUENT FIRE HAZARD TO THE LIFTGATE MODULE. WATER FOUND IN OTHER CAVITIES OF THE 2007 ML350. AFRAID OF THE FIRE HAZARD FOR THE 2007 ML350 AS WELL. DEALER SAYS 2007 ML350 NOT AFFECTED BY RECALL NUMBER 2009030003. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
DEFECT/ MECHANICAL FAILURE OF FRONT PASSENGER JACK MOUNT. I HAD JACKED UP THE FRONT PASSENGER SIDE OF MY 2007 ML350. BOTH BACK WHEELS WERE BLOCKED WITH AUTOMOTIVE WHEEL BLOCKS. THE PARKING BRAKE WAS ENGAGED, AND THE VEHICLE WAS IN PARK WITH THE MOTOR OFF. THE VEHICLE WAS PARKED ON MY CEMENT DRIVEWAY. I CAREFULLY PLACE THE JACK TO ENSURE IT ENGAGED INTO THE JACK MOUNT AND THAT THE BASE OF THE JACK WAS SECURE AND STABLE ON THE CEMENT. I LOOSENED THE LUG NUTS PRIOR TO JACKING THE CAR. AFTER REMOVING THE WHEEL, I ROLLED THE WHEEL OUT OF THE WAY AND WENT TO GET A JACK STAND FROM THE OPPOSITE SIDE OF THE VEHICLE. MOMENTS LATER, THE VEHICLE FELL. THE JACK MOUNT HAD FAILED AND THE EXTENDED JACK DAMAGED THE FRONT FENDER, JACK MOUNT, AND UNDERSIDE OF THE VEHICLE. I BELIEVE I TOOK ALL REASONABLE PRECAUTIONS IN JACKING THE CAR AND I AM VERY SURPRISED AND CONCERNED THAT THIS OCCURRED. I COULD HAVE BEEN SERIOUSLY INJURED. THESE JACKS ARE TYPICALLY FOR USE UNDER MUCH LESS IDEAL CONDITIONS. I HAVE CONTACTED MERCEDES BENZ HEAD OFFICE IN WRITING SINCE THE SERVICE MANAGER AT A LOCAL DEALER SUGGESTED IT WAS NOT MB FAULT. I ALSO WROTE THEM VIA THEIR ONLINE EMAIL SUBMISSION FORM ON THE CORPORATE WEBSITE - THEY HAVE NOT RESPONDED. *TR
DEFECT/ MECHANICAL FAILURE OF FRONT PASSENGER JACK MOUNT. I HAD JACKED UP THE FRONT PASSENGER SIDE OF MY 2007 ML350. BOTH BACK WHEELS WERE BLOCKED WITH AUTOMOTIVE WHEEL BLOCKS. THE PARKING BRAKE WAS ENGAGED, AND THE VEHICLE WAS IN PARK WITH THE MOTOR OFF. THE VEHICLE WAS PARKED ON MY CEMENT DRIVEWAY. I CAREFULLY PLACE THE JACK TO ENSURE IT ENGAGED INTO THE JACK MOUNT AND THAT THE BASE OF THE JACK WAS SECURE AND STABLE ON THE CEMENT. I LOOSENED THE LUG NUTS PRIOR TO JACKING THE CAR. AFTER REMOVING THE WHEEL, I ROLLED THE WHEEL OUT OF THE WAY AND WENT TO GET A JACK STAND FROM THE OPPOSITE SIDE OF THE VEHICLE. MOMENTS LATER, THE VEHICLE FELL. THE JACK MOUNT HAD FAILED AND THE EXTENDED JACK DAMAGED THE FRONT FENDER, JACK MOUNT, AND UNDERSIDE OF THE VEHICLE. I BELIEVE I TOOK ALL REASONABLE PRECAUTIONS IN JACKING THE CAR AND I AM VERY SURPRISED AND CONCERNED THAT THIS OCCURRED. I COULD HAVE BEEN SERIOUSLY INJURED. THESE JACKS ARE TYPICALLY FOR USE UNDER MUCH LESS IDEAL CONDITIONS. I HAVE CONTACTED MERCEDES BENZ HEAD OFFICE IN WRITING SINCE THE SERVICE MANAGER AT A LOCAL DEALER SUGGESTED IT WAS NOT MB FAULT. I ALSO WROTE THEM VIA THEIR ONLINE EMAIL SUBMISSION FORM ON THE CORPORATE WEBSITE - THEY HAVE NOT RESPONDED. *TR
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THREE MONTHS AGO, THE CONTACT RECEIVED A RECALL NOTICE FOR THE STRUCTURE AND THE INABILITY TO USE THE TOW BAR. THE NOTICE ALSO STATED THAT THE BODY OF THE VEHICLE COULD COME APART. THERE HAD BEEN NO FAILURE TO DATE. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 2,719.
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THREE MONTHS AGO, THE CONTACT RECEIVED A RECALL NOTICE FOR THE STRUCTURE AND THE INABILITY TO USE THE TOW BAR. THE NOTICE ALSO STATED THAT THE BODY OF THE VEHICLE COULD COME APART. THERE HAD BEEN NO FAILURE TO DATE. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 2,719.
COLLAPSE OF JACK DUE TO FAILURE OF SUPPORT POINT. DEALER CLAIMED NOT VEHICLE PROBLEM. HAVE SEEN TWICE, ONCE ON ML350 AND ONCE ON GL450. *TR
COLLAPSE OF JACK DUE TO FAILURE OF SUPPORT POINT. DEALER CLAIMED NOT VEHICLE PROBLEM. HAVE SEEN TWICE, ONCE ON ML350 AND ONCE ON GL450. *TR