2009 MERCEDES BENZ ML350 Air Bags Problems

40 complaints about Air Bags

40
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Air Bags Complaints (40)

Dec 4, 2018

DEALERSHIP ON NORTHERN BLVD IN QUEENS NY UNABLE TO GIVE ME AN APPOINTMENT TO REPLACE THE BAG. THEY CLAIM THEY ARE YEARS BEHIND REPLACING MY AIR BAG AND THEY CAN'T CONFIRM WHEN THEY WILL GET A REPLACEMENT.

Sep 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO THE SRS WARNING INDICATOR BEING ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (110 GRAHAM AVE, HEMPSTEAD, NY) WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR WITHOUT CHARGE DUE TO THE SRS WARNING INDICATOR BEING ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 1, 2018

TAKATA RECALL FOR AIR BAG REPLACEMENT

Aug 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EL DORADO HILLS (1000 MERCEDES LN, EL DORADO HILLS, CA 95762, (888) 773-3154) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 17, 2018

DESPITE RECEIVING SEVERAL RECALL NOTICES, AND A LETTER FROM MB THAT PARTS ARE AVAILABLE TO FIX THE PROBLEM- MY MB RETAILER HAS NOT RESPONDED TO SEVERAL REQUESTS TO FIX THE AIR BAG DEFECT ISSUE. MB CUSTOMER SERVICE TOLD ME THAT THIS WAS NOT A "REAL" SAFETY ISSUE AND WAS NOT HELPFUL. DEALER MANAGEMENT (MERCEDES BENZ OF MARIN) HAS ALSO NOT RESPONDED TO MY REQUESTS FOR SERVICE.

May 15, 2018

TAKATA RECALL. I HAVE SCHEDULED AN APPOINTMENT TO REPLACE THE AIRBAG INFILTRATOR SINCE I RECEIVED A LETTER IN THE MAIL THAT THE PART IS AVAILABLE. THE DEALER HAS TRIED SEVERAL TIMES TO CONTACT THE MANUFACTURER AND THE PART IS ON BACK ORDER. IT IS A SAFETY CONCERN FOR ME AND MY WIFE AND HAS BEEN CAUSING WORRIES AND A CONCERN TO DRIVE THE CAR ON A DAILY BASIS WITH A CHILD ONE YEAR OLD GOING BACK AND FOURTH TO SCHOOL AND DAY CARE. WITH A DEFECT IN THE AIRBAG THAT MY CAUSE INJURY OR DEATH DUE TO THE INFILTRATOR CAUSING THE AIRBAG TO EXPLODE AND SHOOT OUT METAL FRAGMENTS TOWARDS PEOPLE INSIDE VEHICLE. WE ARE CONCERNED AND ALWAYS STRESSED OUT ABOUT THIS ISSUE BUT WE NEED THIS VEHICLE WE CANNOT JUST PARK IT AND NOT DRIVE IT TILL THE ISSUE IS FIXED. THE DEALERSHIP WILL NOT OFFER ANY ALTERNATIVE IN THE MEANTIME UNTIL THE PART COMES IN.

Mileage: 78,000

Apr 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF AUGUSTA, 3061 WASHINGTON RD, AUGUSTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

Mar 21, 2018

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GURLEY LEAP MOTORWORKS (404 NORTH LAKE ROAD, MISHAWAKA, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 21, 2018

TAKATA RECALL , BRAKE LIGHT HARNESS

Dec 20, 2017

THE MANUFACTURER OF THE AIRBAG HAS FILED A BANKRUPTCY CLAIM AND WE HAVE NO RESOLUTION TO FIX THIS AIRBAG EVER. THE CAR NOW IS UNSELLABLE AS ITS A DEATHTRAP AND NO ONE WILL BUY IT AND NO DEALER REALLY WANTS TO TAKE IT BACK SO IM STUCK WITH THIS CAR AND NEED TO GET IT REPLACED. WE NEED A SERIOUS REMEDY NOT ONLY FROM TAKATA BUT FROM THE VEHICLE MANUFACTURER THAT PURCHASED THESE AIRBAGS WITHOUT FURTHER TESTING. I DEMAND A VEHICLE REPLACEMENT OR A COMPLETE BUY OUT OF THE CAR SO I CAN BE FREE OF THIS CONTRACT AND BE ABLE TO PURCHASE A NEW VEHICLE THAT IS SAFE FOR MY FAMILY AND MYSELF.

Mileage: 80,000

Nov 18, 2017

SINCE I GOT MY CAR ML 350 2009 HAVE TO MANY PROBLEMS LIKE CHANGING TIRES EVERY 3 MOUNTHS PLUS ALIGNMENT NEVER DONE CORRECTLY , I HAVE CONTACTED FROM SOMEHOW TO CHANGE MY AIRBAGS AND AFTER I COMPLETED ALL INFORMATION BUT THEY NEVER GOT BACK TO ME . PLUS I HAVE SERIES ELCTRICAL ISSUE WITH THE WINDOW ,BACKUP CAMERA,DOOR PANELS AND CROSS CONTROL IS NOT WORKING AT ALL WHEN I USE IT FOR A LONG TRIP OR DRIVE ON THE HIGHWAY SPECIALS WHEN IS THERE FOGG AT THE STREET . AND THE LIGHT I CHANGED IT TO MANY TIME BUT STILL NEVER GOT STRONG ENOUGH TO SEE IN THE FRONT OF ME WHILE I AM DRIVING . I WISHED I NEVER HAVE MERCEDES AND I WILL NEVER DO IT AGAIN.

Nov 15, 2017

TAKATA RECALL - IN JUNE 2016 I RECEIVED THE MERCEDES BENZ RECALL LETTER. IT INCLUDES THE LANGUAGE "POSSIBLY CAUSING SERIOUS INJURY OR DEATH". WE VISITED THE DEALER TO ASK FOR RENTAL CAR REIMBURSEMENT. THE GENERAL MANAGER SAID NO. WE CALLED MB AND THEY SAID NO. THEY CALLED IT A "PRECAUTIONARY RECALL, NO NEED TO STOP DRIVING". A LETTER THAT INCLUDES LANGUAGE THAT THEIR CAR COULD CAUSE MY DEATH NEEDS MORE THAN CAUTION. I CHECKED WITH THE DEALER TODAY AND WITH MB AND STILL NO ESTIMATE OF WHEN REPLACEMENT BAGS WILL BE AVAILABLE.

Nov 14, 2017

TAKATA RECALL REPAIR/REPLACEMENT PARTS NOT AVAILABLE

Mileage: 75,000

Nov 10, 2017

IT'S IN THE RECALL SCOPE OF TAKATA AIRBAG ISSUED JAN 2016 BUT SO FAR MERCEDES DEALER SAID THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL WITHOUT COMMIT DATE WHEN PARTS WILL BE AVAILABLE. IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL WAS ISSUED. BY DRIVING A CAR WITH DEFECTIVE AIRBAG EVERYDAY, OUR LIVES ARE IN DANGER.

Nov 9, 2017

TAKATA RECALL....I HAVE SUBMITTED MY CLAIM WHEN I FIRST RECEIVED THE RECALL IN 2016 TO MY LOCAL DEALERSHIP IN A CHERRY HILL NJ AND HAVE BEEN TOLD THAT THEY STILL DO NOT HAVE REPLACEMENT AIRBAGS FOR ME. I JUST RECEIVED A NOTICE THAT THE MANUFACTURER IS FILING FOR BANKRUPTCY AND MY CAR IS STILL WITHOUT SAFE AIRBAGS. I DO NOT HAVE THE MONEY TO REPLACE THEM ON MY OWN, THEY WERE SUPPOSED TO BE A COVERED REPAIR.I RELY ON MY VEHICLE EVERYDAY.

Nov 8, 2017

TAKATA RECALL ON AIRBAGS - WITH NO FIX FOR 2 YEARS? DOES IT NEED TO BE FIXED?

Nov 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO REPLACE THE DRIVER'S AIR BAG. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWAITING ALLOCATION FROM THE GOVERNMENT FOR THE AIR BAGS. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2017

'TAKATA RECALL" MERCEDES BENZ HAS FAILED TO REPAIR MY ML350W4 IN A TIMELY MANNER! "TAKATA RECALL"

Nov 6, 2017

TAKATA BEGAN SENDING ME NOTIFICATION OF AIRBAG RECALL FOR MY VEHICLE MORE THAN ONE YEAR AGO. I HAVE BEEN ATTEMPTING EVER SINCE TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG REPLACED AS PER THEIR INSTRUCTION AT MERCEDES BENZ DEALERS NEAR ME IN LOS ANGELES. EACH MB DEALER CONTINUES TO STATE THAT THEY DO NOT HAVE THE PARTS IN YET - THAT THEY ARE WAITING. IN THE MEANTIME, THIS IRRESPONSIBLE DELAY IN PROVIDING DEALERS WHAT THEY NEED TO SCHEDULE AND PERFORM THE REPAIR IMPERILS ME AND MY PASSENGERS EACH TIME I DRIVE THE CAR, AS WELL AS GREATLY INHIBITS MY ABILITY TO SELL THE CAR FOR FULL VALUE. THANK YOU.

Nov 1, 2017

TAKATA RECALL., RECALLED AIRBAG HAS NOT BEEN REPLACED. TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY. MERCEDES DEALER TOLD ME THAT THEY DO NOT HAVE THE AIRBAG NEEDED FOR THE RECALL..

Mileage: 150,000

Oct 31, 2017

TAKATA RECALL. I AM CURRENTLY LIVING 79 MILES FROM MY JOB AND I NEED TO TRADE IN MY CAR. BECAUSE OF THE TAKATA AIRBAGS I CANNOT GET THE FULL VALUE FOR MY CAR NOR WILL SOME CAR DEALERSHIP TAKE THE CAR. AFTER RUNNING A CAR FAX MY CARE VALUE IS REDUCED BY $4000 DOLLARS.

Mileage: 101

Oct 29, 2017

TAKATA AIRBAG REPLACEMENT - MANUFACTURER CONTINUES TO REPORT THAT REPLACEMENT PARTS ARE NOT AVAILABLE TO REMEDY THIS LIFE SAFETY CONDITION/DEFECT. THIS DEFECT WAS IDENTIFIED FEB 11, 2016, ALMOST 2 YEARS AGO.

Oct 26, 2017

TAKATA RECALL NOT AVAILABLE

Oct 25, 2017

TAKATA RECALL

Oct 23, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF MACON LOCATED AT 4781 RIVERSIDE DR, MACON, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 23, 2017

TAKATA AIRBAG RECALL, I NEED REPAIRED, ASTORG MOTORS, PARKERSBURG,WV DOES NOT ANY

Aug 31, 2017

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. W.I. SIMONSON MERCEDES-BENZ OF SANTA MONICA, CALIFORNIA (LOCATED AT 1626 WILSHIRE BLVD, 90403) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 21, 2017

TAKATA RECALL: IT HAS BEEN ALMOST A YEAR SINCE RECEIVING NEWS THAT MY VEHICLE HAS BEEN RECALLED FOR THE TAKATA AIRBAG AND I AM STILL BEING TOLD BY MERCEDES BENZ USA THAT THEY DO NOT HAVE THE PARTS TO FIX MY CAR AND THEY HAVE NO IDEA WHEN THEY WILL BE GETTING THEM. NOW, A YEAR IS AN AWFUL LONG TIME TO DRIVE A CAR WITH AN AIR BAG THAT COULD EXPLODE AND KILL ME. THIS IS NOT OKAY. I HAVE BEEN TOLD THAT YOUR ADMINISTRATION IS IN CHARGE OF PRIORITIZING WHICH VEHICLES GET REPLACEMENT AIRBAGS AND I WOULD LIKE TO KNOW WHAT DATA YOU ARE USING TO DETERMINE WHO GETS TO LIVE AND WHO WILL BE COLLATERAL DAMAGE??? MY NEPHEWS WHO BOTH DRIVE FORD MUSTANGS HAVE HAD THEIR AIRBAGS REPLACED AGES AGO - WHY AM I STILL BEING TOLD THERE IS NO REPLACEMENT DATE IN SIGHT FOR ME?????? I WANT MY REPLACEMENT AIRBAG AND I WANT IT NOW, I HAVE WAITED LONG ENOUGH!

Jan 30, 2017

TAKATA RECALL. I HAVE BEEN CORRESPONDING WITH THE LOCAL DEALER (FRESNO CALIFORNIA) AND THE NATIONAL OFFICE SINCE I RECEIVED THE NOTICE IN MAY 2016. WE HAVE BEEN VERY RELUCTANT TO DRIVE THE CAR FOR FEAR OF "SERIOUS INJURY OR DEATH" AS STATED IN THE NOTICE. WHEN I CALL THE LOCAL DEALER, THEY SAY WE HAVE TO GO TO HEADQUARTERS AND DENY ANY RESPONSIBILITY--VERY UNHELPFUL. ALSO NOTE THAT THIS CAR EXPERIENCED A FAULTY AIRBAG DEPLOYMENT ABOUT 2 YEARS AGO (BEFORE THE RECALL) AND MERCEDES FIXED THE PROBLEM AT NO CHARGE. MY DAUGHTER WAS INJURED IN THE INCIDENT, BUT HER INJURIES DID NOT SURFACE UNTIL AFTER MERCEDES HAD US SIGN A SETTLEMENT AGREEMENT. HER HEARING AND EQUILIBRIUM HAS BEEN IMPAIRED FROM THE EXPLOSION OF THE AIRBAG ON THE DRIVER'S SIDE WHEN SHE BUMPED A CURB AT A SLOW SPEED AND THEY DEPLOYED. ALL OF THAT INFORMATION WOULD BE IN MERCEDES FILES--WE HAVE COPIES. WE HAVE BEEN ADVISED BY LEGAL COUNSEL THAT WE SHOULD PURSUE AN ACTION AGAINST MBUSA AND OUR LOCAL DEALER--MAYBE THIS IS WHY THEY (MERCEDES) DON'T WANT TO TALK TO US OR HELP US. WE HAVE HAD TO RENT, BORROW, OR GO WITHOUT ALTERNATE TRANSPORTATION BECAUSE WE (MYSELF AND MY DAUGHTER) ARE FEARFUL OF ANOTHER IMPROPER (OR PROPER) DEPLOYMENT. FINDING OTHER TRANSPORTATION HAS COST US MONEY. WE HAVE KEPT TRACK OF THE EXPENSES AND THE LOSS OF TIME. WE NEED THIS CAR FOR TRANSPORTATION TO WORK AND EVERYWHERE ELSE. WE WOULD APPRECIATE A SPEEDY RESOLUTION TO THIS PROBLEM. WE REALLY DON'T WANT TO SUE. THANK YOU. *TR

Mileage: 40,000

Jan 23, 2017

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

Jan 15, 2017

AIR BAG RECALL, WE HAVE NOT RECEIVED ANY THING FROM MERCEDES BENZ. WE ARE VERY CONCERNED, WE DRIVE THE CAR DAILY, APPROX 100 MILES OR MORE.. WANT TO GET INTO SHOP TO HAVE IT REPLACED...[XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 120,000

Jan 12, 2017

HAS BEEN ALMOST 1 YEAR SINCE AIRBAG RECALL AND STILL NO RESOLUTION.

Dec 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 15, 2016

TAKATA RECALL. NO CURRENT AIRBAG PROBLEM BUT ITEM HAS BEEN NAMED FOR RECALL BUT MBZ HAS DONE NOTHING REGARDING RECALL AND NO RECALL DETAILS HAVE BEEN ANNOUNCED.

Oct 25, 2016

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 17, 2016

I RECEIVED A RECALL NOTICE IN MAY 2016. IT'S NOW OCT 2016. I TRIED CALLING MBUSA AND THE CALL KEEPS DISCONNECTING. THERE IS NO FURTHER INFORMATION AS TO WHEN THIS DANGEROUS CONDITION WILL BE FIXED. I WANT MB TO REPLACE MY AIRBAG ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 10, 2016

TAKATA RECALL. MERCEDES WAS NOTIFIED OF THIS PROBLEM IN JANUARY 2016 BUT HAS STILL NOT PROVIDED A SOLUTION. CAR IS CURRENTLY UNSAFE TO DRIVE.

Sep 1, 2016

TAKATA RECALL. RECEIVED LETTER FROM DEALER TO SAY THAT THEY NOW HAVE INFORMATION AS TO THE RECALL OF THE DRIVER SIDE AIRBAG BUT HAVEN'T HEARD ANYTHING SINCE. ITS BEEN NEARLY A YEAR. I CALLED DEALER WHO SAYS THAT ITS JUST THAT THE BAG INFLATES TOO FAST AND IS NOT A BIG DEAL, BUT HE IS WRONG ABOUT THE DEFECT. THE DEFECT IS THAT THE BAG PRODUCES SHRAPNEL WHEN INFLATED THAT CAN AND HAS CAUSED DEATHS OF DRIVERS.

Mileage: 120,000

Aug 20, 2016

RECEIVED LETTER IN MAY 2016 REGARDING THE AIR BAG RECALL 16V-081. STILL HAVE NOT BEEN CONTACTED ON WHERE OR WHEN TO GET IT FIXED.

Mileage: 80,000