10
Complaints
0
Crashes
4
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Exterior Lighting Complaints

Showing 10 of 10
Jul 19, 2021 Fire 85,000 mi

The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 35 mph, she detected a smoke odor inside the vehicle and pulled over. The contact saw that there was smoke coming from the trunk before the vehicle caught on fire. The SRS and battery warning lights were illuminated. The fire department was able to extinguish the fire. A fire report was not filed. No medical attention was received. The vehicle was towed to a towing lot and deemed totaled by the insurance company. The dealer and another dealer Mercedes-Benz of Bedford (18122 Rockside Rd, Bedford, OH 44146) were made aware of the failure. The contact was informed that the Vin was not under recall. The contact attempted to contact the manufacturer but was unable to speak to a representative. The contact related the failure to NHTSA Campaign Number: 09V076000 (Exterior Lightning). The failure mileage was 85,000.

Jul 19, 2021 Fire

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11425551*DJR The contact owned a 2009 Mercedes-Benz ML 350. The contact stated while at the stop light, the warning message "SRX Malfunction, Service Required" appeared and the battery warning light illuminated. The contact stated as she smelled a burning odor, she veered to the side of the road and exited the vehicle. The contact noticed smoke coming out of the windows of the vehicle. The contact stated fire had started in the trunk of the vehicle and she was able to extinguish it with the assistance of the fire department. There were no injuries sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer was made aware of the failure and informed the contact that the vehicle was not included in the recall for NHTSA Campaign Number: 09V076000 (EXTERIOR LIGHTING). The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

Jul 19, 2021 Fire 85,000 mi

The contact owned a 2009 Mercedes-Benz ML350. The contact stated while driving 35 mph, she detected a smoke odor inside the vehicle and pulled over. The contact saw that there was smoke coming from the trunk before the vehicle caught on fire. The SRS and battery warning lights were illuminated. The fire department was able to extinguish the fire. A fire report was not filed. No medical attention was received. The vehicle was towed to a towing lot and deemed totaled by the insurance company. The dealer and another dealer Mercedes-Benz of Bedford (18122 Rockside Rd, Bedford, OH 44146) were made aware of the failure. The contact was informed that the Vin was not under recall. The contact attempted to contact the manufacturer but was unable to speak to a representative. The contact related the failure to NHTSA Campaign Number: 09V076000 (Exterior Lightning). The failure mileage was 85,000.

Jul 19, 2021 Fire

THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11425551*DJR The contact owned a 2009 Mercedes-Benz ML 350. The contact stated while at the stop light, the warning message "SRX Malfunction, Service Required" appeared and the battery warning light illuminated. The contact stated as she smelled a burning odor, she veered to the side of the road and exited the vehicle. The contact noticed smoke coming out of the windows of the vehicle. The contact stated fire had started in the trunk of the vehicle and she was able to extinguish it with the assistance of the fire department. There were no injuries sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer was made aware of the failure and informed the contact that the vehicle was not included in the recall for NHTSA Campaign Number: 09V076000 (EXTERIOR LIGHTING). The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

Nov 19, 2020 40,000 mi

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING AT AN UNKNOW SPEED, THE EXTERIOR LIGHT WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (113 LEMMON AVE, DALLAS, TX 75209; (214) 736-5753) WHERE THE CONTACT WAS INFORMED THAT THE REAR PASSENGER'S SIDE BRAKE LIGHT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THE DRIVER'S SIDE AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR BRAKE LIGHT WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Nov 19, 2020 40,000 mi

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING AT AN UNKNOW SPEED, THE EXTERIOR LIGHT WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (113 LEMMON AVE, DALLAS, TX 75209; (214) 736-5753) WHERE THE CONTACT WAS INFORMED THAT THE REAR PASSENGER'S SIDE BRAKE LIGHT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THE DRIVER'S SIDE AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR BRAKE LIGHT WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Jan 21, 2018

TAKATA RECALL , BRAKE LIGHT HARNESS

Jan 21, 2018

TAKATA RECALL , BRAKE LIGHT HARNESS

Aug 23, 2012 50,200 mi

PLEASE NOTE THAT ON THE ML350 WITH LED LIGHTS THERE SEEM TO BE A MAJOR ISSUE WITH LIGHT REPLACEMENTS. WHILE DRIVING MY CAR STATES THAT THE BRAKE LIGHT IS BROKEN. BROUGHT IT TO THE DEALER THEY STATE THAT THERE IS NO BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE TAIL LAMP FOR 545.00 . I THINK THIS IS CRAZY JUST FOR A BLOWN BULB, MERCEDES DID NOT DESIGN THE LED TAIL LAMP BULB TO BE REPLACEABLE. I THINK THE MAKER IS AN ASS TO DESIGN THE TAIL LAMP THAT WAY. I THINK THIS UNFAIR PRACTICE AND HOPE SOMEONE INVESTIGATES. *TR

Aug 23, 2012 50,200 mi

PLEASE NOTE THAT ON THE ML350 WITH LED LIGHTS THERE SEEM TO BE A MAJOR ISSUE WITH LIGHT REPLACEMENTS. WHILE DRIVING MY CAR STATES THAT THE BRAKE LIGHT IS BROKEN. BROUGHT IT TO THE DEALER THEY STATE THAT THERE IS NO BULB REPLACEMENT. YOU HAVE TO REPLACE THE ENTIRE TAIL LAMP FOR 545.00 . I THINK THIS IS CRAZY JUST FOR A BLOWN BULB, MERCEDES DID NOT DESIGN THE LED TAIL LAMP BULB TO BE REPLACEABLE. I THINK THE MAKER IS AN ASS TO DESIGN THE TAIL LAMP THAT WAY. I THINK THIS UNFAIR PRACTICE AND HOPE SOMEONE INVESTIGATES. *TR