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Complaints

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Apr 7, 2021 Steering 248,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML500. THE CONTACT STATED WHILE DRIVING 35 MPH, HE LOS CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL TURNED 360 DEGREES HOWEVER, THE WHEELS REMAINED IN A STRAIGHTFORWARD POSITION. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHI...

Apr 7, 2021 Steering 248,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML500. THE CONTACT STATED WHILE DRIVING 35 MPH, HE LOS CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL TURNED 360 DEGREES HOWEVER, THE WHEELS REMAINED IN A STRAIGHTFORWARD POSITION. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHI...

Feb 13, 2017 Steering 123,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML500. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED. A MECHANIC CONFIRMED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 123,000.

Feb 13, 2017 Steering 123,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ ML500. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED. A MECHANIC CONFIRMED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 123,000.

May 3, 2016 Structure

SMELL GAS WHEN THE VEHICLE IS STARTED. RUST AROUND FRONT AND REAR FENDERS

May 3, 2016 Fuel/propulsion System

SMELL GAS WHEN THE VEHICLE IS STARTED. RUST AROUND FRONT AND REAR FENDERS

May 3, 2016 Structure

SMELL GAS WHEN THE VEHICLE IS STARTED. RUST AROUND FRONT AND REAR FENDERS

May 3, 2016 Fuel/propulsion System

SMELL GAS WHEN THE VEHICLE IS STARTED. RUST AROUND FRONT AND REAR FENDERS

Dec 27, 2014 Electrical System 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Dec 27, 2014 Electronic Stability Control (esc) 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Dec 27, 2014 Engine 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Dec 27, 2014 Electrical System 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Dec 27, 2014 Electronic Stability Control (esc) 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Dec 27, 2014 Engine 125,500 mi

THIS COULD BE RELATED TO A SOFTWARE PROBLEM IN ALL ML CLASS. 1. OBD SYSTEM CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY 2. STUCK FUEL-LEVEL SENSOR CAUSE TO REPORT INCORRECTLY 3. THE SPEEDOMETER OUT OF TOLERANCE IS REPORTING INCORRECTLY 4. OBD SYSTEM IS REPORTING INCORRECTLY CAUSING F...

Nov 26, 2014 Electrical System 225,000 mi

THE BOSE DVD STEREO HAS NO SOUND EVERYTHING WORKS JUST NO SOUND THIS APPEAR TO BE A COMMON PROBLEM. *TR

Nov 26, 2014 Electrical System 225,000 mi

THE BOSE DVD STEREO HAS NO SOUND EVERYTHING WORKS JUST NO SOUND THIS APPEAR TO BE A COMMON PROBLEM. *TR

Oct 6, 2014 Steering 165,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME LOOSE AND REQUIRED EXCESSIVE FORCE TO CONTROL THE WHEEL. THE CONTACT NOTICED FLUID LEAKING FROM THE VEHICLE. THE FAILURE HAS OCCURRED FOR THE PAST EIGHT MONTHS. THE CONTACT REFERENCED NHTSA CAMPA...

Oct 6, 2014 Steering 165,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME LOOSE AND REQUIRED EXCESSIVE FORCE TO CONTROL THE WHEEL. THE CONTACT NOTICED FLUID LEAKING FROM THE VEHICLE. THE FAILURE HAS OCCURRED FOR THE PAST EIGHT MONTHS. THE CONTACT REFERENCED NHTSA CAMPA...

Oct 17, 2013 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A LOUD NOISE WHEN ATTEMPTING A TURN. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V465000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE AP...

Oct 17, 2013 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A LOUD NOISE WHEN ATTEMPTING A TURN. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V465000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE AP...

Jan 31, 2012 Seats 141,000 mi

I WAS DRIVING ON THE HIGHWAY AND THE HEATED SEAT WAS TURNED ON THE PASSENGER SIDE OF MY MERCEDES ML 500 WITH MY 17 DAUGHTER SITTING IN THE SEAT. THE CAR STARTED TO SMELL AND MY DAUGHTERS SEAT FELT HOT TO HER. SHE TRIED TO MOVE HER SELF OVER AND BURNT THE PALM OF HER HAND ON THE SIDE OF THE SEAT. THE...

Jan 31, 2012 Seats 141,000 mi

I WAS DRIVING ON THE HIGHWAY AND THE HEATED SEAT WAS TURNED ON THE PASSENGER SIDE OF MY MERCEDES ML 500 WITH MY 17 DAUGHTER SITTING IN THE SEAT. THE CAR STARTED TO SMELL AND MY DAUGHTERS SEAT FELT HOT TO HER. SHE TRIED TO MOVE HER SELF OVER AND BURNT THE PALM OF HER HAND ON THE SIDE OF THE SEAT. THE...

Feb 14, 2011 Steering 110,000 mi

2004 MERCEDES BENZ ML500. VEHICLE WAS SERVICED / REPAIRED BY ZEMBRICK MERCEDES IN ADISON WISCONSIN ON FEB 3 2011. THE REPAIRS / SERVICE INCLUDED REPLACING A SEAL ON THE POWER STEERING PUMP. WITHIN DAYS OF THE REPAIR THE POWER STEERING UNIT LEAKED ALL IT'S FLUID FROM A HOSE CLAMP. FOUND THE RECALL 08...

Feb 14, 2011 Steering 110,000 mi

2004 MERCEDES BENZ ML500. VEHICLE WAS SERVICED / REPAIRED BY ZEMBRICK MERCEDES IN ADISON WISCONSIN ON FEB 3 2011. THE REPAIRS / SERVICE INCLUDED REPLACING A SEAL ON THE POWER STEERING PUMP. WITHIN DAYS OF THE REPAIR THE POWER STEERING UNIT LEAKED ALL IT'S FLUID FROM A HOSE CLAMP. FOUND THE RECALL 08...

Feb 14, 2011 Steering 110,000 mi

2004 MERCEDES BENZ ML500. VEHICLE WAS SERVICED / REPAIRED BY ZEMBRICK MERCEDES IN ADISON WISCONSIN ON FEB 3 2011. THE REPAIRS / SERVICE INCLUDED REPLACING A SEAL ON THE POWER STEERING PUMP. WITHIN DAYS OF THE REPAIR THE POWER STEERING UNIT LEAKED ALL IT'S FLUID FROM A HOSE CLAMP. FOUND THE RECALL 08...

Feb 14, 2011 Steering 110,000 mi

2004 MERCEDES BENZ ML500. VEHICLE WAS SERVICED / REPAIRED BY ZEMBRICK MERCEDES IN ADISON WISCONSIN ON FEB 3 2011. THE REPAIRS / SERVICE INCLUDED REPLACING A SEAL ON THE POWER STEERING PUMP. WITHIN DAYS OF THE REPAIR THE POWER STEERING UNIT LEAKED ALL IT'S FLUID FROM A HOSE CLAMP. FOUND THE RECALL 08...

Jan 12, 2011 Exterior Lighting Fire 60,000 mi

DURING REGULAR VEHICLE USE THE FRONT RIGHT HEADLIGHT STOPPED WORKING. UPON INSPECTION IT WAS FOUND THAT THE HEADLIGHT HOLDER HAD MELTED UNDER EXTREME TEMPERATURES DUE TO A MANUFACTURERS DEFECT IN THE WIRING HARNESS. *TR

Jan 12, 2011 Electrical System Fire 60,000 mi

DURING REGULAR VEHICLE USE THE FRONT RIGHT HEADLIGHT STOPPED WORKING. UPON INSPECTION IT WAS FOUND THAT THE HEADLIGHT HOLDER HAD MELTED UNDER EXTREME TEMPERATURES DUE TO A MANUFACTURERS DEFECT IN THE WIRING HARNESS. *TR

Jan 12, 2011 Exterior Lighting Fire 60,000 mi

DURING REGULAR VEHICLE USE THE FRONT RIGHT HEADLIGHT STOPPED WORKING. UPON INSPECTION IT WAS FOUND THAT THE HEADLIGHT HOLDER HAD MELTED UNDER EXTREME TEMPERATURES DUE TO A MANUFACTURERS DEFECT IN THE WIRING HARNESS. *TR

Jan 12, 2011 Electrical System Fire 60,000 mi

DURING REGULAR VEHICLE USE THE FRONT RIGHT HEADLIGHT STOPPED WORKING. UPON INSPECTION IT WAS FOUND THAT THE HEADLIGHT HOLDER HAD MELTED UNDER EXTREME TEMPERATURES DUE TO A MANUFACTURERS DEFECT IN THE WIRING HARNESS. *TR

Jan 31, 2008 Seats Fire

2004 MERCEDES BENZ ML500 DRIVER SEAT CAUGHT FIRE WHILE DRIVING. CONSUMER STATES THAT DUE TO THE SEAT CATCHING FIRE HE SUFFERED MILD BURNS ON THE LEFT HIP. *KB THE HEATING PAD IN THE DRIVERS SEAT SHORTED OUT AND CAUSED THE LEATHER AND SEAT CUSHION TO BURN. *JB

Jan 31, 2008 Electrical System Fire

2004 MERCEDES BENZ ML500 DRIVER SEAT CAUGHT FIRE WHILE DRIVING. CONSUMER STATES THAT DUE TO THE SEAT CATCHING FIRE HE SUFFERED MILD BURNS ON THE LEFT HIP. *KB THE HEATING PAD IN THE DRIVERS SEAT SHORTED OUT AND CAUSED THE LEATHER AND SEAT CUSHION TO BURN. *JB

Jan 31, 2008 Seats Fire

2004 MERCEDES BENZ ML500 DRIVER SEAT CAUGHT FIRE WHILE DRIVING. CONSUMER STATES THAT DUE TO THE SEAT CATCHING FIRE HE SUFFERED MILD BURNS ON THE LEFT HIP. *KB THE HEATING PAD IN THE DRIVERS SEAT SHORTED OUT AND CAUSED THE LEATHER AND SEAT CUSHION TO BURN. *JB

Jan 31, 2008 Electrical System Fire

2004 MERCEDES BENZ ML500 DRIVER SEAT CAUGHT FIRE WHILE DRIVING. CONSUMER STATES THAT DUE TO THE SEAT CATCHING FIRE HE SUFFERED MILD BURNS ON THE LEFT HIP. *KB THE HEATING PAD IN THE DRIVERS SEAT SHORTED OUT AND CAUSED THE LEATHER AND SEAT CUSHION TO BURN. *JB

Nov 28, 2007 Visibility Fire 50,200 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING 35 MPH, THE DRIVER SEAT BECAME EXTREMELY HOT WHILE THE WARMER FUNCTION WAS ACTIVATED. THE VEHICLE WAS PULLED OVER AND THE SEAT WAS RED AND SMOKING. THE CONTACT PARKED THE VEHICLE FOR 30 MINUTES AND THEN RESTARTED IT AND DROVE HOME. TH...

Nov 28, 2007 Seats Fire 50,200 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING 35 MPH, THE DRIVER SEAT BECAME EXTREMELY HOT WHILE THE WARMER FUNCTION WAS ACTIVATED. THE VEHICLE WAS PULLED OVER AND THE SEAT WAS RED AND SMOKING. THE CONTACT PARKED THE VEHICLE FOR 30 MINUTES AND THEN RESTARTED IT AND DROVE HOME. TH...

Nov 28, 2007 Visibility Fire 50,200 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING 35 MPH, THE DRIVER SEAT BECAME EXTREMELY HOT WHILE THE WARMER FUNCTION WAS ACTIVATED. THE VEHICLE WAS PULLED OVER AND THE SEAT WAS RED AND SMOKING. THE CONTACT PARKED THE VEHICLE FOR 30 MINUTES AND THEN RESTARTED IT AND DROVE HOME. TH...

Nov 28, 2007 Seats Fire 50,200 mi

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ ML500. WHILE DRIVING 35 MPH, THE DRIVER SEAT BECAME EXTREMELY HOT WHILE THE WARMER FUNCTION WAS ACTIVATED. THE VEHICLE WAS PULLED OVER AND THE SEAT WAS RED AND SMOKING. THE CONTACT PARKED THE VEHICLE FOR 30 MINUTES AND THEN RESTARTED IT AND DROVE HOME. TH...

Dec 7, 2006 Power Train 1,500 mi

CAR GETS STUCK IN THE PARK GEAR AND HAS TO BE TOWED. DURING THE SECOND INCIDENT, A MECHANIC PUT A PEN INTO A SLOT IN THE GEAR BOX AND IT SLIPPED INTO NEUTRAL. THIS IS A DEFECT THE MANUFACTURER KNEW ABOUT, OTHERWISE HOW DID THEY KNOW WHAT TO DO? *JB

Dec 7, 2006 Power Train 1,500 mi

CAR GETS STUCK IN THE PARK GEAR AND HAS TO BE TOWED. DURING THE SECOND INCIDENT, A MECHANIC PUT A PEN INTO A SLOT IN THE GEAR BOX AND IT SLIPPED INTO NEUTRAL. THIS IS A DEFECT THE MANUFACTURER KNEW ABOUT, OTHERWISE HOW DID THEY KNOW WHAT TO DO? *JB

Apr 15, 2006 Service Brakes, Hydraulic 18,284 mi

OVERLY EXCESSIVE BRAKE PAD AND BRAKE ROTOR WEAR ASSOCIATED WITH 2004 MERCEDES ML500 SUV. REPLACEMENT/REPAIR COST NOT COVERED BY MERCEDES NEW VEHICLE WARRANTY AND REPAIR COSTS IN EXCESS OF $1300.00. *NM

Apr 15, 2006 Service Brakes, Hydraulic 18,284 mi

OVERLY EXCESSIVE BRAKE PAD AND BRAKE ROTOR WEAR ASSOCIATED WITH 2004 MERCEDES ML500 SUV. REPLACEMENT/REPAIR COST NOT COVERED BY MERCEDES NEW VEHICLE WARRANTY AND REPAIR COSTS IN EXCESS OF $1300.00. *NM

Apr 15, 2006 Service Brakes, Hydraulic 18,284 mi

OVERLY EXCESSIVE BRAKE PAD AND BRAKE ROTOR WEAR ASSOCIATED WITH 2004 MERCEDES ML500 SUV. REPLACEMENT/REPAIR COST NOT COVERED BY MERCEDES NEW VEHICLE WARRANTY AND REPAIR COSTS IN EXCESS OF $1300.00. *NM

Apr 15, 2006 Service Brakes, Hydraulic 18,284 mi

OVERLY EXCESSIVE BRAKE PAD AND BRAKE ROTOR WEAR ASSOCIATED WITH 2004 MERCEDES ML500 SUV. REPLACEMENT/REPAIR COST NOT COVERED BY MERCEDES NEW VEHICLE WARRANTY AND REPAIR COSTS IN EXCESS OF $1300.00. *NM

Sep 29, 2005 Tires 8,900 mi

DT:CONSUMER HAD TWO DUNLOP SP 5000 TIRES THAT WERE CUPPED. AS A RESULT OF THE CUPPING, THE CONSUMER PURCHASED 4 NEW TIRES. CONSUMER HAD AN ALIGNMENT AND BALANCING DONE. THE CONSUMER INDICATED THE VEHICLE OPERATED POORLY AT LOW SPEED, IT FELT LIKE THE VEHICLE WAS ROCKING BACK AND FORTH. AT 18 M...

Sep 29, 2005 Tires 8,900 mi

DT:CONSUMER HAD TWO DUNLOP SP 5000 TIRES THAT WERE CUPPED. AS A RESULT OF THE CUPPING, THE CONSUMER PURCHASED 4 NEW TIRES. CONSUMER HAD AN ALIGNMENT AND BALANCING DONE. THE CONSUMER INDICATED THE VEHICLE OPERATED POORLY AT LOW SPEED, IT FELT LIKE THE VEHICLE WAS ROCKING BACK AND FORTH. AT 18 M...

Feb 5, 2005 Service Brakes, Hydraulic

I HAVE RETURNED MY SUV TO MERCEDES ABOUT 5 TIMES TO HAVE THE BRAKES REPLACED BECAUSE THEY SQUEAL WHEN STOPPING. I HAVE BEEN TOLD MY MERCEDES THAT THERE IS NOTHING THAT CAN BE DONE BECAUSE ALL DISC BRAKES SQUEAL. I FIND THIS HARD TO BELIEVE BECAUSE I HAVE HAD MANY CARS WITH DISC BRAKES OVER THE YEARS...

Feb 5, 2005 Service Brakes, Hydraulic

I HAVE RETURNED MY SUV TO MERCEDES ABOUT 5 TIMES TO HAVE THE BRAKES REPLACED BECAUSE THEY SQUEAL WHEN STOPPING. I HAVE BEEN TOLD MY MERCEDES THAT THERE IS NOTHING THAT CAN BE DONE BECAUSE ALL DISC BRAKES SQUEAL. I FIND THIS HARD TO BELIEVE BECAUSE I HAVE HAD MANY CARS WITH DISC BRAKES OVER THE YEARS...

Jun 14, 2004 Electrical System 4,000 mi

VEHICLE LOST POWER DUE TO THE ESM TRACKING SYSTEM. AFTER ABOUT 15-20 MINUTES THE VEHICLE COULD BE RESTARTED. *AK *NM

Jun 14, 2004 Electrical System 4,000 mi

VEHICLE LOST POWER DUE TO THE ESM TRACKING SYSTEM. AFTER ABOUT 15-20 MINUTES THE VEHICLE COULD BE RESTARTED. *AK *NM

Apr 17, 2004 Exterior Lighting

I WANT TO PROTEST IN THE LOUDEST VOICE THAT I HAVE AS A AUTOMOBILE DRIVER THE USE BY SOME RECENT MODEL CARS OF HIGH INTENSITY HEADLIGHTS. I AM NOT REFERRING TO HIGH BEAMS.......THESE LIGHTS ARE FAR WORSE THAN HIGH BEAMS. I AM BLINDED BY THESE LIGHTS AND FIND MY EYES TURNING TO THEM INVOLUNTARILY. I ...

Apr 17, 2004 Exterior Lighting

I WANT TO PROTEST IN THE LOUDEST VOICE THAT I HAVE AS A AUTOMOBILE DRIVER THE USE BY SOME RECENT MODEL CARS OF HIGH INTENSITY HEADLIGHTS. I AM NOT REFERRING TO HIGH BEAMS.......THESE LIGHTS ARE FAR WORSE THAN HIGH BEAMS. I AM BLINDED BY THESE LIGHTS AND FIND MY EYES TURNING TO THEM INVOLUNTARILY. I ...