Problem Breakdown

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Active Recalls (2)

24V298000 Apr 26, 2024 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and caus...

22V315000 May 9, 2022 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumul...

Complaints

Showing 20 of 22
Mar 7, 2023 Unknown Or Other

2007 MERCEDES BENZ ML500. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-315. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR A RENTAL CAR.

Mar 7, 2023 Unknown Or Other

2007 MERCEDES BENZ ML500. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-315. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR A RENTAL CAR.

Sep 23, 2021 Seats Fire 199,800 mi

The contact owns a 2007 Mercedes Benz ML500. The contact stated that while her boyfriend was driving, the front and back seat warmers were operating and the driver noticed smoke. The contact mentioned there was a smoke odor and noticed the front driver seat caught on fire. The contact stated that th...

Sep 23, 2021 Seats Fire 199,800 mi

The contact owns a 2007 Mercedes Benz ML500. The contact stated that while her boyfriend was driving, the front and back seat warmers were operating and the driver noticed smoke. The contact mentioned there was a smoke odor and noticed the front driver seat caught on fire. The contact stated that th...

Dec 5, 2018 Seats Fire 155,000 mi

I HAD MY HEATED SEAT ON THE MEDIUM SETTING. WHILE ON MY SHORT COMMUTE TO WORK (ABOUT 8 MINUTES) THIS MORNING MY DRIVER SEAT STARTED TO SMOKE AND BURNED A HOLE THROUGH THE LEATHER AND MELTED PART OF MY CLOTHING.

Dec 5, 2018 Seats Fire 155,000 mi

I HAD MY HEATED SEAT ON THE MEDIUM SETTING. WHILE ON MY SHORT COMMUTE TO WORK (ABOUT 8 MINUTES) THIS MORNING MY DRIVER SEAT STARTED TO SMOKE AND BURNED A HOLE THROUGH THE LEATHER AND MELTED PART OF MY CLOTHING.

Mar 2, 2017 Seats 123,000 mi

I GOT INTO MY CAR AND TURNED ON THE SEAT WARMER. AFTER 10 MINUTES OF DRIVING ON THE HIGHWAY I COULD SMELL SMOKE BUT THOUGHT IT WAS OUTSIDE THE VEHICLE. A FEW SECONDS LATER I FELT A BURNING SENSATION ON MY LOWER BACK. I REACHED MY LEFT HAND BEHIND ME TO CHECK AND FELT SOMETHING HOT, WHEN I PULLED...

Mar 2, 2017 Seats 123,000 mi

I GOT INTO MY CAR AND TURNED ON THE SEAT WARMER. AFTER 10 MINUTES OF DRIVING ON THE HIGHWAY I COULD SMELL SMOKE BUT THOUGHT IT WAS OUTSIDE THE VEHICLE. A FEW SECONDS LATER I FELT A BURNING SENSATION ON MY LOWER BACK. I REACHED MY LEFT HAND BEHIND ME TO CHECK AND FELT SOMETHING HOT, WHEN I PULLED...

Oct 24, 2016 Unknown Or Other

I WAS INFORMED THAT MY CAR HAD A RECALL IN FEBRUARY AND THE LOCAL MERCEDES-BENZ DEALERSHIP HAS JUST GAVE ME THE RUN AROUND ABOUT GETTING A WELDER TO COME DO THE JOB. THEY HAVE NOT GOT BACK TO ME ABOUT GETTING A WELDER TO COME AND I FEEL LIKE IF IT'S A SAFETY RECALL THAT THEY SHOULD GET ON THE BALL T...

Oct 24, 2016 Unknown Or Other

I WAS INFORMED THAT MY CAR HAD A RECALL IN FEBRUARY AND THE LOCAL MERCEDES-BENZ DEALERSHIP HAS JUST GAVE ME THE RUN AROUND ABOUT GETTING A WELDER TO COME DO THE JOB. THEY HAVE NOT GOT BACK TO ME ABOUT GETTING A WELDER TO COME AND I FEEL LIKE IF IT'S A SAFETY RECALL THAT THEY SHOULD GET ON THE BALL T...

Sep 24, 2016 Service Brakes Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Sep 24, 2016 Steering Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Sep 24, 2016 Unknown Or Other Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Sep 24, 2016 Service Brakes Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Sep 24, 2016 Steering Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Sep 24, 2016 Unknown Or Other Crash 59,175 mi

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Dec 9, 2015 Seats Fire 128,000 mi

ON NOVEMBER 22, 2015 I TURNED ON MY HEATED SEAT AS I WAS EXITING A SHOPPING MALL PARKING LOT. WHEN I GOT ON THE MAJOR CITY STREET I WAS DRIVING ABOUT 35 MPH WHEN I FELT SOMETHING REALLY HOT ON MY BACK SO I JUMPED IN MY SEAT AND READJUSTED MY TOP, I FELT THE HEAT ON MY BACK AGAIN AND THIS TIME IT W...

Dec 9, 2015 Seats Fire 128,000 mi

ON NOVEMBER 22, 2015 I TURNED ON MY HEATED SEAT AS I WAS EXITING A SHOPPING MALL PARKING LOT. WHEN I GOT ON THE MAJOR CITY STREET I WAS DRIVING ABOUT 35 MPH WHEN I FELT SOMETHING REALLY HOT ON MY BACK SO I JUMPED IN MY SEAT AND READJUSTED MY TOP, I FELT THE HEAT ON MY BACK AGAIN AND THIS TIME IT W...

Jan 26, 2011 Electrical System Fire 32,500 mi

I OWNED A 2007 MERCEDES ML500, THE REASON I DON'T OWN THE VEHICLE ANY LONGER IS BECAUSE IT BURNT UP IN MY PARKING LOT OUTSIDE OF MY OFFICE. THE EVENING BEFORE THE FIRE I HAD DINNER OUT AND WHEN I WENT TO UNLOCK MY CAR DOORS, THE RIGHT BLINKER LIGHT FLICKERED AND REMAINED ON. AS I GOT INTO THE CAR TH...

Jan 26, 2011 Electrical System Fire 32,500 mi

I OWNED A 2007 MERCEDES ML500, THE REASON I DON'T OWN THE VEHICLE ANY LONGER IS BECAUSE IT BURNT UP IN MY PARKING LOT OUTSIDE OF MY OFFICE. THE EVENING BEFORE THE FIRE I HAD DINNER OUT AND WHEN I WENT TO UNLOCK MY CAR DOORS, THE RIGHT BLINKER LIGHT FLICKERED AND REMAINED ON. AS I GOT INTO THE CAR TH...

Jun 19, 2010 Seats Fire 38,735 mi

WHILE DRIVING MY 2007 ML 500 SUV, THE PASSENGER SEAT HEATER MALFUNCTIONED, RESULTING IN AN ELECTRICALLY INDUCED SMOLDERING FIRE. THE HEAT SOURCE BURNED A DIME SIZED HOLE COMPLETELY THROUGH THE LEATHER SEAT, SMOKE STARTED TO APPEAR AND MY SKIN STARTED TO BURN RIGHT THROUGH MY CLOTHES. THINKING MY CLO...

Jun 19, 2010 Seats Fire 38,735 mi

WHILE DRIVING MY 2007 ML 500 SUV, THE PASSENGER SEAT HEATER MALFUNCTIONED, RESULTING IN AN ELECTRICALLY INDUCED SMOLDERING FIRE. THE HEAT SOURCE BURNED A DIME SIZED HOLE COMPLETELY THROUGH THE LEATHER SEAT, SMOKE STARTED TO APPEAR AND MY SKIN STARTED TO BURN RIGHT THROUGH MY CLOTHES. THINKING MY CLO...