10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Suspension Complaints

Showing 10 of 10
May 30, 2012 164,000 mi

WENT TO MY CAR IN THE A.M. TO GO TO WORK. TURNED CAR ON, A RED LIGHT CAME ON THAT SAID VEHICLE TOO LOW. SENSOR CAME ON AND SAID AIRMATIC SYSTEM WAS NOT OPERATING PROPERLY. IN APRIL 2010 I PAID ABOUT $2500 TO FIX THIS ISSUE. THE DEALERSHIP SAYS PART ARE ONLY UNDER WARRANTY FOR ONE YEAR AND THIS HAPPENS. AS MY CAR IS VERY WELL MAINTAINED, AND THIS IS THE SECOND OCCURRENCE, AND MOST LIKELY ANOTHER $2500, I HAVE GIVEN UP. I WOULD MERCEDES WOULD STAND BEHIND THEIR PRODUCT. *TR

May 30, 2012 164,000 mi

WENT TO MY CAR IN THE A.M. TO GO TO WORK. TURNED CAR ON, A RED LIGHT CAME ON THAT SAID VEHICLE TOO LOW. SENSOR CAME ON AND SAID AIRMATIC SYSTEM WAS NOT OPERATING PROPERLY. IN APRIL 2010 I PAID ABOUT $2500 TO FIX THIS ISSUE. THE DEALERSHIP SAYS PART ARE ONLY UNDER WARRANTY FOR ONE YEAR AND THIS HAPPENS. AS MY CAR IS VERY WELL MAINTAINED, AND THIS IS THE SECOND OCCURRENCE, AND MOST LIKELY ANOTHER $2500, I HAVE GIVEN UP. I WOULD MERCEDES WOULD STAND BEHIND THEIR PRODUCT. *TR

Jun 10, 2010 102,000 mi

MY CAR'S AIR-MATIC SUSPENSION SYSTEM FAILED AND MY CAR IS VERY, VERY LOW. IT FAILED WHILE I WAS DRIVING FAST ON THE FREEWAY; I ALMOST LOST CONTROL OF THE CAR. *TR

Jun 10, 2010 102,000 mi

MY CAR'S AIR-MATIC SUSPENSION SYSTEM FAILED AND MY CAR IS VERY, VERY LOW. IT FAILED WHILE I WAS DRIVING FAST ON THE FREEWAY; I ALMOST LOST CONTROL OF THE CAR. *TR

Sep 7, 2009 67,000 mi

2001 MERCEDES S500 PASSENGER SIDE FRONT WHEEL DROPPED DUE TO AIRMATIC PROBLEM. IT CAUSED THE PASSENGER SIDE TIRE TO DAMAGE THE INSIDE FENDER AND THE FRONT BUMPER. FORTUNATELY THE CAR WAS TRAVELED WITH SLOW SPEED AND WAS ABLE TO STOP WITHOUT CAUSING FURTHER DAMAGE. IF THIS WAS ON THE FREEWAY IT WILL CAUSING ACCIDENT AND DANGER TO DRIVER & PASSENGERS AND OTHER CARS SURROUNDING. *TR

Sep 7, 2009 67,000 mi

2001 MERCEDES S500 PASSENGER SIDE FRONT WHEEL DROPPED DUE TO AIRMATIC PROBLEM. IT CAUSED THE PASSENGER SIDE TIRE TO DAMAGE THE INSIDE FENDER AND THE FRONT BUMPER. FORTUNATELY THE CAR WAS TRAVELED WITH SLOW SPEED AND WAS ABLE TO STOP WITHOUT CAUSING FURTHER DAMAGE. IF THIS WAS ON THE FREEWAY IT WILL CAUSING ACCIDENT AND DANGER TO DRIVER & PASSENGERS AND OTHER CARS SURROUNDING. *TR

Aug 22, 2008 129,000 mi

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S 500. WHEN THE VEHICLE IS PARKED, THE AIRMATIC REMAINS LOWERED WHEN IT SHOULD NOT. THE CONTACT STATED THAT CORROSION OCCURRED IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY, WHICH CAUSED DETERIORATION OF THE HOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 129,000 AND CURRENT MILEAGE WAS 129,500. UPDATED 10/03/08 *BF THE LEFT FRONT STRUT WAS BLOWN AND LEAKING OIL. UPDATED 10/06/08. *JB

Aug 22, 2008 129,000 mi

TL*THE CONTACT OWNS A 2001 MERCEDES BENZ S 500. WHEN THE VEHICLE IS PARKED, THE AIRMATIC REMAINS LOWERED WHEN IT SHOULD NOT. THE CONTACT STATED THAT CORROSION OCCURRED IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY, WHICH CAUSED DETERIORATION OF THE HOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 129,000 AND CURRENT MILEAGE WAS 129,500. UPDATED 10/03/08 *BF THE LEFT FRONT STRUT WAS BLOWN AND LEAKING OIL. UPDATED 10/06/08. *JB

May 15, 2006 61,000 mi

DT*: THE CONTACT STATED AT VARIOUS SPEEDS THE FRONT END MADE A CREAKING NOISE WHILE TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE LOWER CONTROL ARM SUPPORT LINK, REAR ENGINE TRANSMISSION MOUNTS, AND MOTOR MOUNTS NEEDED TO BE REPLACED.

May 15, 2006 61,000 mi

DT*: THE CONTACT STATED AT VARIOUS SPEEDS THE FRONT END MADE A CREAKING NOISE WHILE TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE LOWER CONTROL ARM SUPPORT LINK, REAR ENGINE TRANSMISSION MOUNTS, AND MOTOR MOUNTS NEEDED TO BE REPLACED.