2002 MERCEDES BENZ S CLASS Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR
Mileage: 46,000
INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR
Mileage: 46,000
THE INSTRUMENT CLUSTER ISSUE I AM EXPERIENCING BEGAN APPROXIMATELY JULY, 2012. INITIALLY, THE DASHBOARD LIGHTS WOULD FLICKER BRIEFLY AND THEN ILLUMINATE AGAIN. SUBSEQUENT TO THE FREQUENT FLICKERING INCIDENTS, THE CLUSTER LIGHTING DIDN'T ILLUMINATE AT ALL, WITH THE EXCEPTION OF THE SMALL DIAGNOSTIC...
Mileage: 130,000
ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR
Mileage: 103,000
ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR
Mileage: 103,000
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S-CLASS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS AND GAUGES FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN ELECTRONIC MALFUNCTION. TH...
Mileage: 98,500
MY 2002 MERCEDES S430 INSTRUMENT CLUSTER BACK LIGHTING WENT OUT WHILE I WAS DRIVING AND I COULD NOT SEE MY RATE OF SPEED. ALONG WITH NOT SEEING MY RATE OF SPEED MY FUEL AND TEMPERATURE WAS NOT VISABLE. I CALLED MERCEDES DEALER IN VIRGINIA ABOUT THE RECALL THAT CAME OUT IN 2006 AND I WAS TOLD THAT TH...
Mileage: 89,533
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 65 MPH, THE ABC SUSPENSION FAILED AS A RESULT THE VEHICLE AUTOMATICALLY LOWERED IN A DOWNWARD MOTION TOWARDS THE ROAD. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER W...
Mileage: 71,268
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55 AMG. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VE...
Mileage: 118,000
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ACTIVE BODY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO DECELERATE. THE SUSPENSION SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE ALSO FAILED, CAUSING THE VEHICLE TO C...
Mileage: 99,000
MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUST...
Mileage: 125,134
MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUST...
Mileage: 125,134
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIRMATIC SUSPENSION SYSTEM WARNING INDICATOR ILLUMINATED AND IMMEDIATELY, THE VEHICLE DROPPED TOWARDS THE GROUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR RE...
Mileage: 160,000
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430 (NA). THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR SUSPENSION MALFUNCTION CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE AIR SHOCK SYSTEM. THE CONTACT STATED THAT THE AIR PUMP COMPRESSOR MA...
Mileage: 140,000
THERE WAS NO WARNING IT JUST GAVE A ALERT THAT THE CAR WAS RIDING LOW AND TO STOP. AIRMATIC SUSPENSION FOR A 2002 S430. VERY COSTLY, I DID RESEARCH AND FOUND OUT THAT THIS PROBLEM IS A COMMON OCCURRENCE FOR MERCEDES S CLASS. I BELIEVE IT IS A DEFECT AT THE MANUFACTURER AND MB SHOULD BE HELD ACCOUNT...
Mileage: 105,236
I OWN A 2002 MERCEDES BENZ S430 AND FEB. 2010 THE "AIRMATIC SYSTEM" WARNING LIGHT CAME ON. THERE ARE ONLY 43,000 MILES ON MY CAR.THE DEALER WANTS CLOSE TO $1000 TO PUT A 'KIT" ON TO REPLACE THE FAILING SEALS ON THE AIRMATIC STRUTS, WHICH THE MFG HAS SINCE CHANGED THE DESIGN AND OFFERED RECALLS ON OT...
Mileage: 43,912
I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR
I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR
AIRMATIC SYSTEM WARNING LIGHT INDICATED THAT THE CAR WAS TOO LOW TO DRIVE. HENCE, HAD TO CALL A TOW TRUCK TO GET SAID CAR S430 MERCEDES REPAIRED. *TR
Mileage: 42,000
REGULAR DRIVING THEN FRONT RIGHT OF CAR FALLS TO THE GROUND. *TR
Mileage: 88,000
IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS. CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL. WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF. WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM. CAR ONLY HAS 5...
Mileage: 53,632
I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH ...
Mileage: 58,067
I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH ...
Mileage: 58,067
AIR BAG CONTROL UNIT FAILURE. THIS IS AN ELECTRONIC MODULE THAT CONTROLS THE AIR BAG SYSTEM. WHEN THIS UNIT FAILS, THE AIR BAG SYSTEM NO LONGER WILL FUNCTION. I BELIEVE THAT THIS ITEM FAILED PREMATURELY AND SHOULD BE COVERED UNDER SOME WARRANTY OE RECALLED, AS THIS IS A SAFETY ISSUE, AND ONE WO...
Mileage: 75,000
MY CAR IS AN 2002 MERCEDES S430 AIRMATIC SYSTEM FAILURE STRUTS AND PUMP FIRST THE STRUTS FAILED IN NOV 2008 WHICH LOWERS THE CAR ON TOP OF THE TIRES AND MAKES THE CAR UNDRIVEABLE. NOW IN JUNE 2009, THE PUMP FAILED WHICH LOWERED THE CAR ON TOP OF THE TIRES AND MAKES AND CAR UNDRIVEABLE. THIS ...
Mileage: 78,139
I HAVE A 2002 MERCEDES S430. I WOULD LIKE TO REPORT A DEFECTIVE PART ON THIS VEHICLE. THE "ELECTRONIC SHIFTER MECHANISM" WENT BAD ON MY VEHICLE WITH 47,000 MILES ON THE ODOMETER. MY CAR TURNED ON, HOWEVER THE "SHIFTER" WOULD NOT COME OUT OF PARK. IT WAS DETERMINED MY THE MERCEDES SERVICE SHOP THAT T...
Mileage: 47,354
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN BLINKING AND THEN SUDDENLY DIMMED. THE CONTACT PURCHASED THE VEHICLE IN JULY OF 2007 AND WAS UNAWARE OF ANY RECALLS. HE RESEARCHED HIS DEFECT AND CAME ACROSS A RECALL. HE CALLED T...
Mileage: 78,000
AIR BAG BLEW UP WITH OUT CRASH ABOUT MARCH 2008, MY CAR WAS PARKED IN MY HOUSE DRIVEWAY OVERNIGHT NEXT DAY I WAS GETTING READY TO GO TO WORK WHEN I STEPPED OUT SIDE MY HOUSE AND I FOUND MY AIR BAGS HAD BLOWN UP. MERCEDEZ BENZ DEALER AT LONG BEACH, CALIFORNIA SEND A MECHANIC TECHNICIAN AND HE WORK ...
Mileage: 84,500
AIR BAG BLEW UP WITH OUT CRASH ABOUT MARCH 2008, MY CAR WAS PARKED IN MY HOUSE DRIVEWAY OVERNIGHT NEXT DAY I WAS GETTING READY TO GO TO WORK WHEN I STEPPED OUT SIDE MY HOUSE AND I FOUND MY AIR BAGS HAD BLOWN UP. MERCEDEZ BENZ DEALER AT LONG BEACH, CALIFORNIA SEND A MECHANIC TECHNICIAN AND HE WORK ...
Mileage: 84,500
AIR BAG BLEW UP WITH OUT CRASH ABOUT MARCH 2008, MY CAR WAS PARKED IN MY HOUSE DRIVEWAY OVERNIGHT NEXT DAY I WAS GETTING READY TO GO TO WORK WHEN I STEPPED OUT SIDE MY HOUSE AND I FOUND MY AIR BAGS HAD BLOWN UP. MERCEDEZ BENZ DEALER AT LONG BEACH, CALIFORNIA SEND A MECHANIC TECHNICIAN AND HE WORK ...
Mileage: 84,500
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S CLASS. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE CONTACT COULD NOT READ THE SPEEDOMETER AND OTHER GAUGES. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 06V028000 (INTERIOR LIGHTI...
Mileage: 22,000
THE SEALS ON THE FRONT AIR SHOCKS CRACKED CAUSING THE CAR TO DROP ALMOST DOWN ON THE TIRES. I SEE THE 12 CYL.CAR HAS ALREADY HAD A RECALL TO CORRECT THIS WAS THE S-500 WITH THE 5.0 ENGINE IN THIS RECALL? *TR
Mileage: 59,950
IN APRIL 2007 I NOTICED THE CAR DROPPING AND THE HISSING SOUND OF AIR WHEN THE CAR WAS PARKED AND TURNED OFF. ON APRIL 12, 2007 THE CAR DROPPED EXTREMELY CLOSE TO THE TIRES AND I WAS FORCED TO IT FOR REPAIR SINCE MY CAR IS MY LIVELIHOOD. I WAS TOLD MY REAR SUSPENSION COMPRESSOR AND FRONT SUSPENSIO...
Mileage: 96,423
2002 MERCEDES BENZ S500 SPORT. AFTER VEHICLE WAS SHUT OFF A VERY LOAD GROWL CAME FROM UNDER THE HOOD ON THE RIGHT SIDE. IT WAS APPARENTLY THE AIR COMPRESSOR AND IT WOULDN'T SHUT OFF. THE GRUMBLE OR GROWL SHOOK THE CAR AND SMELLED OF ELECTRICAL. THE HEIGHT OF THE CAR DID NOT CHANGE. THE GROWL ST...
Mileage: 85,000
RECEIVED RECALL FROM MERCEDES BENZ #2007-060002. HAD JUST HAD THIS CONDITION FIXED BY DEALERSHIP AT MY COST. DEALERSHIP SAID THAT CONDITION WAS NOT RELATED AND REFUSED TO REIMBURSE ME FOR MY COST. I ASKED FOR REPLACEMENT PART # TO BE EMAILED TO ME. I HAVEN'T RECEIVED IT YET.I FEEL THAT THE CONDITION...
Mileage: 82,800
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430. ON DECEMBER 8, 2006, THE CONTACT STATED THAT THE FRONT SHOCK FAILED. THE FAILURE OCCURRED AT 10 MPH. THE DEALER DIAGNOSED THE FAILURE AS AIRMATIC MALFUNCTION. ON MAY 16, 2007, THE REAR SHOCKS FAILED. THE CONTACT HAS NOT RECEIVED A DIAGNOSIS FOR THE...
Mileage: 90,000
CATALYTIC CONVERTER FAILED AFTER ONLY 4 YEARS. *NM
Mileage: 89,106
I OWN A 2002 MERCEDES BENZ S-430 WITH 69,000 MILES THAT I PURCHASED NEW. ON FEBRUARY 7TH & 8TH I HAD THE DEALER PERFORM A SCHEDULED SERVICING OF MY CAR WHICH WAS AN EXTENSIVE CHECKUP (COST OVER $1,000) DESPITE HAVING NO PROBLEMS. THE FOLLOWING DAY MY FAMILY TOOK AN AUTOMOBILE TRIP OF 140 MILES. ON F...
Mileage: 69,000
TL* - THE DRIVER NOTICED THAT VEHICLE BECAME LOWER TO THE GROUND AS HE WAS DRIVING AT 20 MPH. THE ROAD CONDITIONS WERE DRY. THE CONTACT WAS PARKED FOR APPROXIMATELY 2-3 HOURS, WHEN HE RETURNED AND NOTICED THAT THE VEHICLE WAS EVEN LOWER THAN BEFORE. TOOK THE VEHICLE TO A DEALER, WHO DIAGNOSED T...
Mileage: 8,000
INSTANT FAILURE OF INSTRUMENT CLUSTER. CLUSTER UNDER RECALL #06V028000. WAS CHARGED BY DEALERSHIP. SAID MAKE AND MODEL WERE UNDER RECALL, BUT MY VIN # WAS NOT. *JB
Mileage: 99,500
DT*: THE CONTACT STATED WHILE TRAVELING AT NIGHT, THE DASHBOARD LIGHTS WENT OUT. THE VEHICLE WAS PULLED OVER AND WAS DRIVEN TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP REPLACED THE INSTRUMENT CLUSTER MODULE. THERE WAS A NHTSA RECALL #06V028000, REGARDING THE INTERIOR LIGHTING, BUT THE VEHICLE ...
Mileage: 80,000
INSTRUMENT PANEL HAS FAILED, NO ILLUMINATION. I CAN NOT SEE MY GAUGES. I CONTACTED A LOCAL DEALER AND THEY SAID MY VIN # DOES NOT APPLY TO THE RECALL. IT IS A 2002 MERCEDES BENZ S430. *JB
Mileage: 92,000
2002 MERCEDES S430 HAS A DESIGN FLAW, NON INJURY TYPE BUT IT IS VERY ANNOYING, WINDSHIELD WASHER TANK IS MOUNTED IN A LOCATION WHICH CAUSES THE O RINGS IN THE TANK TO FAIL AND DISCHARGE ALL THE FLUIDS, RETURNED TO DEALER COUPLE OF TIMES, HOWEVER THEY REFUSED TO FIX IT FOR FREE LAST TIME. *NM
Mileage: 60,000
MY DRIVER AND PASSENGER SIDE WINDOW IS DEVELOPING SPOTS. I FOUND THE MANY OWNER OF THIS W220 S-CLASS MERCEDES BENZ HAVE SIMILAR PROBLEMS. DEALER (CALIBER MOTORS) INSPECTED AND INFORMED ME THAT THE WINDOW STARTED TO DE-LAMINATE. SINCE MY BASIC WARRANTY RAN OUT AT 50,000 MILES I HAVE TO PUT UP THE BI...
Mileage: 60,000
DT: THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS PERTAINING TO THE ALTERNATOR, SPEEDOMETER, AND ELECTRICAL SYSTEM CAUSING ENGINE LIGHTS TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THE PROBLEM WAS THE VOLTAGE REGULATOR ELECTRICAL SYSTEM. THE VE...
FAILURE OF INSTRUMENT CLUSTER, HAD TO BE REPLACED. *JB
Mileage: 59,475
THE AIRMATIC SYSTEM FAILS AND THE BODY OF VEHICLE CAME DOWN TO TOUCH ALL 4 WHEELS WHILE DRIVING HIGH SPEED ON AN INTERSTATE I-66 HIGHWAY. -THE DASHBOARD INDICATION SHOWED "AIRMATIC-------STOP, CAR TOO LOW" MAKING SCRAPING NOISE IN THE FRONT WHEEL WELLS BOTH SIDES. *NM
Mileage: 53,000
DURING NIGHTTIME DRIVING, INSTRUMENT BACK LIGHTING WAS LOST. *NM
Mileage: 50,300
DT*: THE CONTACT STATED, INTERMITTENTLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STOPS AND THEN COLLAPSES TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP EACH TIME. THE STRUT ASSEMBLY WAS REPLACED, THE AXLE CALIBRATED, AND THE WHEELS ALIGNED. THESE EFFORTS HAVE NOT REPAIRED THE VEHIC...
Mileage: 33,000
AFTER DRIVING AND PLACING GEAR OF 2002 MERCEDES BENZ S430 IN PARK, MY CAR COLLAPSED SO LOW THAT CAR COULD NOT BE DRIVEN, LEAVING ALL OCCUPANTS STRANDED. AIRMATIC COMPRESSOR SYSTEM, WHICH IS CAR'S SUSPENSION SYSTEM TOTALLY FAILED. CAR TOWED ON FLAT BED TO DEALERSHIP. SEVERAL PARTS REPLACED, INCLUDI...
Mileage: 5,100
WHILE DRIVING ON THE 405 FREEWAY SOUTH IN LA COUNTY, CALIFORNIA MY DRIVER'S SIDE REAR TIRE BLEW OUT ALONG THE SIDEWALLS. THE TIRE BRAND AND MAKE IS CONTINENTAL CONTI-TOURING CONTACT 225/60R16. THE VEHICLE IS A 2002 MERCEDES S430. *JB
WHILE DRIVING, I LOST ALL ELECTRICAL SYSTEMS IN MY MERCEDES. POWER STEERING, POWER BRAKES, LIGHTS, DISPLAY, POWER WINDOWS ETC.*AK
2002 MERCEDES-BENZ S500 EXPERIENCING TIRE BLOW OUTS. *MR THERE WAS A RIGHT REAR GASH IN THE SIDEWALL AND A BULGE HIGH ON THE SIDEWALL NEAR THE REAR OF THE RIM, THE LEFT FRONT TIRE WAS FLAT DUE TO FISSURE IN THE SIDEWALL, THE THIRD TIRE BLEW OUT WHILE DRIVING ON AN INTERSTATE. THE FOURTH TIRE ...
HESITATES ON ACCELLERATION(DANGEROUS AT INTERSECTIONS AND PASSING) HAVE COMPLAINED 4 TIMES TO SELLER AND THEY CAN NOT CORRECT IT. PLEASE ADVISE ME. THANKS DT
WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN. *YH
WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN. *YH