Problem Breakdown

Compare to Other Years

Active Recalls (1)

19V787000 Nov 1, 2019 COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date an...

Complaints

Showing 20 of 30
May 21, 2024 Wheels

I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service [XXX] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB M...

May 21, 2024 Wheels

I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service [XXX] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB M...

Nov 24, 2020 Wheels 40,000 mi

I HAVE NOW EXPERIENCED CRACKS ON THREE SEPARATE TIRE RIMS. THE CAR HAS LESS THAN 41,000 MILES.THE TIRES ARE LOW PROFILE, RUN FLAT TIRES AND THE RIMS APPEAR TO BE ALUMINUM AND FAULTY.

Nov 24, 2020 Wheels 40,000 mi

I HAVE NOW EXPERIENCED CRACKS ON THREE SEPARATE TIRE RIMS. THE CAR HAS LESS THAN 41,000 MILES.THE TIRES ARE LOW PROFILE, RUN FLAT TIRES AND THE RIMS APPEAR TO BE ALUMINUM AND FAULTY.

Oct 24, 2020 Unknown Or Other 34,000 mi

2016 MERCEDES CLS550... I BOUGHT THIS CAR USED AND I'VE HAD IT FOR ABOUT 6 MONTHS. I'VE ALREADY HAD A SEIZURE IN THE CAR AND WAS FOUND SLUMPED OVER BY FLORIDA HIGHWAY PATROL AT A DEAD STOP WITH THE CAR RUNNING AND THE AIR ON AND I WOKE UP IN THE HOSPITAL. SOMETHING IS WRONG WITH THE AIR CONDITIONER ...

Oct 24, 2020 Unknown Or Other 34,000 mi

2016 MERCEDES CLS550... I BOUGHT THIS CAR USED AND I'VE HAD IT FOR ABOUT 6 MONTHS. I'VE ALREADY HAD A SEIZURE IN THE CAR AND WAS FOUND SLUMPED OVER BY FLORIDA HIGHWAY PATROL AT A DEAD STOP WITH THE CAR RUNNING AND THE AIR ON AND I WOKE UP IN THE HOSPITAL. SOMETHING IS WRONG WITH THE AIR CONDITIONER ...

Aug 14, 2020 Visibility/wiper 25,000 mi

HEARD A LOUD BANG WHILE DRIVING DOWN THE HIGHWAY AND DIDN'T KNOW WHAT IT WAS UNTIL RETURNING HOME AND LOOKED UP AND SAW THE RIGID CRACK FROM FRONT TO THE BACK ON THE PANORAMIC GLASS. THERE ARE NO INDICATIONS OF DEBRIS HITTING THE GLASS AS THERE ARE NO CHIPS.

Aug 14, 2020 Visibility/wiper 25,000 mi

HEARD A LOUD BANG WHILE DRIVING DOWN THE HIGHWAY AND DIDN'T KNOW WHAT IT WAS UNTIL RETURNING HOME AND LOOKED UP AND SAW THE RIGID CRACK FROM FRONT TO THE BACK ON THE PANORAMIC GLASS. THERE ARE NO INDICATIONS OF DEBRIS HITTING THE GLASS AS THERE ARE NO CHIPS.

Jun 18, 2020 Visibility/wiper 25,600 mi

VEHICLE'S FRONT WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE VEHICLE AS PARKED IN A LOCKED PRIVATE GARAGE. CRACK ORIGINATES AT TOP OF WINDSHIELD FRAME WHERE BODY TORQUES THE GLASS AND CONTINUES THROUGH ADVANCED DRIVER ASSISTANCE SYSTEMS, ENDING UP IN DRIVER'S LINE-OF-SIGHT. NO VISIBLE POINT OF...

Jun 18, 2020 Visibility/wiper 25,600 mi

VEHICLE'S FRONT WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE VEHICLE AS PARKED IN A LOCKED PRIVATE GARAGE. CRACK ORIGINATES AT TOP OF WINDSHIELD FRAME WHERE BODY TORQUES THE GLASS AND CONTINUES THROUGH ADVANCED DRIVER ASSISTANCE SYSTEMS, ENDING UP IN DRIVER'S LINE-OF-SIGHT. NO VISIBLE POINT OF...

Jun 13, 2020 Unknown Or Other 10,100 mi

PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR

Jun 13, 2020 Visibility 10,100 mi

PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR

Jun 13, 2020 Unknown Or Other 10,100 mi

PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR

Jun 13, 2020 Visibility 10,100 mi

PANORAMIC SUNROOF CRACKED WITH NO KNOWN CAUSE. *TR

Jan 13, 2020 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ S550 4MATIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (UNKNOWN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAI...

Jan 13, 2020 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES BENZ S550 4MATIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (UNKNOWN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAI...

Apr 3, 2016 Service Brakes 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Apr 3, 2016 Vehicle Speed Control 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Apr 3, 2016 Unknown Or Other 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Apr 3, 2016 Service Brakes 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Apr 3, 2016 Vehicle Speed Control 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Apr 3, 2016 Unknown Or Other 50 mi

FROM 2014 THROUGH 2016 THE INTELLIGENT DRIVE AND THE DRIVER ASSISTANCE PACKAGE DOES NOT WORK. I KEEP SAYING THE S550 THINKS 200 FEET IS 90 FEET AND 100 FEET IS 30 FEET. WHAT I MEAN TO SAY IS THE SYSTEMS THINK 90 FEET DISTANCE IS 200 FEET AWAY AND 30 FEET IS 100 FEET AWAY. IT DOES NOT MEASURE THE D...

Jan 14, 2016 Unknown Or Other 100 mi

ALL THE SAFETY COMPLAINTS IN THE PAST TWO FORMS HAPPEN IN ALL THE 2014,2015. AND 2016 MERCEDES S550. THE CARS ARE SUPPOSE TO PRACTICALLY DRIVE THEMSELVES. IT EVEN HAS STEERING ASSIST THAT KEEPS THE CAR CENTERED IN THE LANE AND WILL EVEN STEER AROUND CURVES. IT IS SUPPOSE TO KEEP PRE SET DISTANCES F...

Jan 14, 2016 Unknown Or Other 45 mi

COLLISION PREVENTION ASSIST PLUS DOES NOT WORK. IT'S SUPPOSE TO WORK FROM 4 MPH TO 65 MPH.IT DOES NOT RECOGNIZE STOPPED CARS OR OBJECTS IN IT'S PATH.IT'S SUPPOSE TO AUTONOMOUSLY APPLY THE BRAKES TO HELP PREVENT COLLISIONS WITH OTHER VEHICLES. IT NEVER INTERVENES.WHEN A CAR CUTS ME OFF OR PULLS OUT I...

Jan 14, 2016 Unknown Or Other 100 mi

ALL THE SAFETY COMPLAINTS IN THE PAST TWO FORMS HAPPEN IN ALL THE 2014,2015. AND 2016 MERCEDES S550. THE CARS ARE SUPPOSE TO PRACTICALLY DRIVE THEMSELVES. IT EVEN HAS STEERING ASSIST THAT KEEPS THE CAR CENTERED IN THE LANE AND WILL EVEN STEER AROUND CURVES. IT IS SUPPOSE TO KEEP PRE SET DISTANCES F...

Jan 14, 2016 Unknown Or Other 45 mi

COLLISION PREVENTION ASSIST PLUS DOES NOT WORK. IT'S SUPPOSE TO WORK FROM 4 MPH TO 65 MPH.IT DOES NOT RECOGNIZE STOPPED CARS OR OBJECTS IN IT'S PATH.IT'S SUPPOSE TO AUTONOMOUSLY APPLY THE BRAKES TO HELP PREVENT COLLISIONS WITH OTHER VEHICLES. IT NEVER INTERVENES.WHEN A CAR CUTS ME OFF OR PULLS OUT I...

Jan 10, 2016 Vehicle Speed Control 30 mi

IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014....

Jan 10, 2016 Unknown Or Other 30 mi

IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014....

Jan 10, 2016 Vehicle Speed Control 30 mi

IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014....

Jan 10, 2016 Unknown Or Other 30 mi

IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014....