12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Suspension Complaints

Showing 12 of 12
Jan 12, 2025

FUALTY DRIVE SHAFT PROBLEM

Jan 12, 2025

FUALTY DRIVE SHAFT PROBLEM

Apr 27, 2018 82,000 mi

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN THE NIGHT BEFORE AND PARKED IN THE GARAGE. THE FOLLOWING MORNING, THE PASSENGER SIDE SUSPENSION HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF THE WOODLANDS, 16917 INTERSTATE 45 SOUTH, WOODLAND TEXAS 77385) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION HAD TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Apr 27, 2018 82,000 mi

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN THE NIGHT BEFORE AND PARKED IN THE GARAGE. THE FOLLOWING MORNING, THE PASSENGER SIDE SUSPENSION HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF THE WOODLANDS, 16917 INTERSTATE 45 SOUTH, WOODLAND TEXAS 77385) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION HAD TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Aug 31, 2016 90,000 mi

WIFE DRIVING 45 MPH ON 4 LANE HWWY RIGHT FRONT OF CAR FALLS DOWN ON TIRE PULLED OFF ROAD SOON AS POSSIBILE RIGHT FRONT AIR STRUT FAILED RUINED TIRE DAMAGED FENDER LUCKLY ONLY 45 MPH NOT 80 MPH ON I-75 INTERSTATE OR 130 MPH ON AUTOBON IN GERMANY OR SOMEBODY COULD HAVE BEEN DEAD

Aug 31, 2016 90,000 mi

WIFE DRIVING 45 MPH ON 4 LANE HWWY RIGHT FRONT OF CAR FALLS DOWN ON TIRE PULLED OFF ROAD SOON AS POSSIBILE RIGHT FRONT AIR STRUT FAILED RUINED TIRE DAMAGED FENDER LUCKLY ONLY 45 MPH NOT 80 MPH ON I-75 INTERSTATE OR 130 MPH ON AUTOBON IN GERMANY OR SOMEBODY COULD HAVE BEEN DEAD

Jan 12, 2016 139,000 mi

MY S550 WHEN DRIVING WOULD SUDDENLY GIVE A MALFUNCTION SIGNAL. I TOOK IT TO THE DEALER, SERVICE REPLACED THE 2 FRONT STRUTS. NOW THE CALL WILL GIVE A SIGNAL, RED LETTERS, "DO NOT MOVE CAR" AND THE ENTIRE STRUT SYSTEM WILL STOP WORKING AND THE CAR BODY IS VIRTUALLY SITTING ATOP THE TIRES. THIS AFTER REPLACING THE 2 FRONT STRUTS! THE DEALERSHIP SEEMS TO BE AT A LOSS AND I CAN'T EVEN GET THEM TO RETURN MY CALLS. I DON'T THINK IT IS A STRUT PROBLEM BUT A COMPUTER GLITCH. I DON'T THINK IT WAS NECESSARY TO PAY FOR THE STRUT REPLACEMENT. I WOULD LIKE MY CAR FIXED OR A REFUND.

Jan 12, 2016 139,000 mi

MY S550 WHEN DRIVING WOULD SUDDENLY GIVE A MALFUNCTION SIGNAL. I TOOK IT TO THE DEALER, SERVICE REPLACED THE 2 FRONT STRUTS. NOW THE CALL WILL GIVE A SIGNAL, RED LETTERS, "DO NOT MOVE CAR" AND THE ENTIRE STRUT SYSTEM WILL STOP WORKING AND THE CAR BODY IS VIRTUALLY SITTING ATOP THE TIRES. THIS AFTER REPLACING THE 2 FRONT STRUTS! THE DEALERSHIP SEEMS TO BE AT A LOSS AND I CAN'T EVEN GET THEM TO RETURN MY CALLS. I DON'T THINK IT IS A STRUT PROBLEM BUT A COMPUTER GLITCH. I DON'T THINK IT WAS NECESSARY TO PAY FOR THE STRUT REPLACEMENT. I WOULD LIKE MY CAR FIXED OR A REFUND.

Dec 3, 2013 52,000 mi

PURCHASED A CERTIFIED PREOWNED MERCEDES BENZ S5550 4 MATIC. COMPLETE STEERING FAILURE OCCURRED AN HOUR AFTER PURCHASE (AFTER 20 MILES OF DRIVING). THE CAR'S STEERING WHEEL WAS SPINNING FREELY, AND NO CONTROL OVER THE FRONT WHEELS WAS POSSIBLE WHILE IN MOTION. VEHICLE HAD TO BE RECOVERED BY THE DEALER. *TR

Dec 3, 2013 52,000 mi

PURCHASED A CERTIFIED PREOWNED MERCEDES BENZ S5550 4 MATIC. COMPLETE STEERING FAILURE OCCURRED AN HOUR AFTER PURCHASE (AFTER 20 MILES OF DRIVING). THE CAR'S STEERING WHEEL WAS SPINNING FREELY, AND NO CONTROL OVER THE FRONT WHEELS WAS POSSIBLE WHILE IN MOTION. VEHICLE HAD TO BE RECOVERED BY THE DEALER. *TR

Mar 7, 2011 332 mi

WHEN STEERING WHEEL IS RELEASED EVEN FOR A FEW SECONDS, VEHICLE PULLS HARD TO THE RIGHT AND WILL PUT YOU IN THE DITCH IF YOU ARE NOT PAYING ATTENTION. THE VEHICLE SHOULD TRACK STRAIGHT WHEN THE STEERING WHEEL IS RELEASED.

Mar 7, 2011 332 mi

WHEN STEERING WHEEL IS RELEASED EVEN FOR A FEW SECONDS, VEHICLE PULLS HARD TO THE RIGHT AND WILL PUT YOU IN THE DITCH IF YOU ARE NOT PAYING ATTENTION. THE VEHICLE SHOULD TRACK STRAIGHT WHEN THE STEERING WHEEL IS RELEASED.