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Active Recalls (2)

12V557000 Dec 3, 2012 FUEL SYSTEM, GASOLINE

Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18...

11V493000 Oct 3, 2011 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2011-2012 S550, S550 CGI, S63, S600 Bi-Turbo, S65 AMG, S550 4-Matic, and S550 CGI 4-Matic and S400 Hybrid vehicles manufactured f...

Complaints

Showing 18 of 18
Apr 29, 2025 Suspension 67,879 mi

The contact's daughter owns a 2011 Mercedes-Benz S550. The contact stated that while the vehicle was parked in the garage, the contact noticed that the air suspension had collapsed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagn...

Apr 29, 2025 Suspension 67,879 mi

The contact's daughter owns a 2011 Mercedes-Benz S550. The contact stated that while the vehicle was parked in the garage, the contact noticed that the air suspension had collapsed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagn...

May 8, 2024 Fuel/propulsion System

My driver side Rear seat underneath is leaking gasoline. FUEL SYSTEM, GASOLINE If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present. NHTSA CAMPAIGN ID Number: 12V557000

May 8, 2024 Fuel/propulsion System

My driver side Rear seat underneath is leaking gasoline. FUEL SYSTEM, GASOLINE If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present. NHTSA CAMPAIGN ID Number: 12V557000

Mar 18, 2022 Fuel/propulsion System

I am filing a complaint with your agency regarding a fuel pump malfunction with my 2011 Mercedes S550 (VIN# [XXX]), because I feel that the incident below is a major safety concern and is similarly situated to the following NHTSA Campaign #12V557000. On March 15, 2022, I was pumping gas into my ...

Mar 18, 2022 Fuel/propulsion System

I am filing a complaint with your agency regarding a fuel pump malfunction with my 2011 Mercedes S550 (VIN# [XXX]), because I feel that the incident below is a major safety concern and is similarly situated to the following NHTSA Campaign #12V557000. On March 15, 2022, I was pumping gas into my ...

Sep 23, 2020 Structure

IABOUT 2 MONTHS AGO, I WAS UNABLE TO START MY CAR. IT HAD A WARNING MESSAGE 'SERVICES REQUIRED. DO NOT SHIFT THE GEAR'. WE TOWED OUR CAR TO THE DEALER AND LEARNED THAT THE BACKSEAT FLOOD HAD STANDING WATER! THIS CAUSED THE ELECTRONIC SHORTAGE. WE PAID OVER $2000 TO MAKE THE CAR RUNNING AGAIN. IT L...

Sep 23, 2020 Structure

IABOUT 2 MONTHS AGO, I WAS UNABLE TO START MY CAR. IT HAD A WARNING MESSAGE 'SERVICES REQUIRED. DO NOT SHIFT THE GEAR'. WE TOWED OUR CAR TO THE DEALER AND LEARNED THAT THE BACKSEAT FLOOD HAD STANDING WATER! THIS CAUSED THE ELECTRONIC SHORTAGE. WE PAID OVER $2000 TO MAKE THE CAR RUNNING AGAIN. IT L...

Aug 22, 2018 Engine Fire 118,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WHICH STARTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE HARNESS LEADING TO T...

Aug 22, 2018 Engine Fire 118,000 mi

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WHICH STARTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE HARNESS LEADING TO T...

Jun 29, 2017 Unknown Or Other Crash 67,000 mi

SHIFTING LEVER IS UP FOR REVERSE, CENTER FOR PARK, DOWN FOR FORWARD. ALL OTHER TRANSMISSIONS YOU PUSH UP FOR PARK. AFTER DRIVING ALL OTHER CARS, EVEN PRIOR MERCEDES IF YOU EXIT THE CAR YOU PUSH THE TRANSMISSION LEVER TO UP FOR PARK EVEN WITH THE ENGINE RUNNING YOU PUSH THE LEVER UP FOR PARK. THI...

Jun 29, 2017 Unknown Or Other Crash 67,000 mi

SHIFTING LEVER IS UP FOR REVERSE, CENTER FOR PARK, DOWN FOR FORWARD. ALL OTHER TRANSMISSIONS YOU PUSH UP FOR PARK. AFTER DRIVING ALL OTHER CARS, EVEN PRIOR MERCEDES IF YOU EXIT THE CAR YOU PUSH THE TRANSMISSION LEVER TO UP FOR PARK EVEN WITH THE ENGINE RUNNING YOU PUSH THE LEVER UP FOR PARK. THI...

Oct 7, 2016 Electrical System

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TA...

Oct 7, 2016 Vehicle Speed Control

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TA...

Oct 7, 2016 Electrical System

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TA...

Oct 7, 2016 Vehicle Speed Control

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S550. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED UP TO 110 MPH ON ITS OWN. THE REAR OF THE VEHICLE RATTLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL THE WARNING INDICATORS FAILED TO ILLUMINATE AND THE GPS PROVIDED INCORRECT INFORMATION. THE VEHICLE WAS TA...

May 9, 2015 Unknown Or Other 10,000 mi

I HAVE 20 INCH WHEELS ON THE CAR AND IN THREE YEARS I HAVE HAD THREE WHEELS CRACK. TO DATE NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID OF A CATASTROPHIC WHEEL FAILURE AT 75 MILES PER HOUR

May 9, 2015 Unknown Or Other 10,000 mi

I HAVE 20 INCH WHEELS ON THE CAR AND IN THREE YEARS I HAVE HAD THREE WHEELS CRACK. TO DATE NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID OF A CATASTROPHIC WHEEL FAILURE AT 75 MILES PER HOUR