2003 MERCEDES BENZ SL500 Suspension Problems

The contact owns a 2003 Mercedes-Benz SL500. The contact stated while driving at various speeds, the ABC warning light illuminated. Additionally, the message "Drive Carefully" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABC tandem pump, struts, and hoses needed to be replaced. The dealer was notified of the failure and informed the contact that they did not provide service for older vehicles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

ABC (Active Body Control) light keeps coming on and body goes up and down when I drove car. Light says do not drive. Mercedes would not take responsibility for this in spite there are so many complaints about this. Really irresponsible by Mercedes.

I was driving my car at 45 mph and suddenly, unexpectedly a red light flashed ABC do not drive. Smoke was coming from under the car and the front end of the vehicle collapsed downwardly. I had to call for a tow truck to take my vehicle to the MB dealership. I'm I am waiting for the prognosis. I've had numerous issues with the All Body Control system. Expensive repairs in the $3000-$8000 range. This is a safety issue the breakdown happens abruptly and I was fortunate other cars weren't on the parkway with me. Otherwise a crash could gave occurred.

The contact owns a 2003 Mercedes-Benz SL500. The contact stated that after parking the vehicle, the following day he noticed that the front of the vehicle was lowered down. The contact stated that the car was too low a warning light was illuminated. The contact stated while starting the vehicle and taking his foot off the brake pedal, the vehicle would raise up independently and would be able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front strap suspension to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,500.

Mileage: 52,500

It has been nearly two years I have stopped driving my 2003 Mercedes SL500, although I only have about 80,000 miles on the car. This is due to ABC warning light(red display: please drive carefully)comes on intermittently and the car drives very bouncy and it feels the car has no shocks, definitely feeling it would be unsafe to drive. The diagnostic message comes up saying "visit workshop". This is the third time this ABC pump issue is stopping me from driving the car, since it first appeared when I had 29,000 miles on the car which was under manufacturer warranty (50,000 miles or four years) and the dealership replaced the ABC pump and also replaced the engine mounts. The ABC red light appeared again when I had about 51,000 miles on the car. It happened also the engine mounts were in need of replacement again. As the Warranty was only for 50,000 miles, Mercedes refused to repair the ABC pump and the engine mounts under warranty and finally I agreed to a 50% cost to me to have repairs done. I expressed my opinion that the ABC pump and the engine mounts had engineering and manufacturing defect and they should have 50,000 miles warranty as the original warranty, from the time of replacement. Regrettably, same ABC malfunction and engine mounts became an issue at 78,000 miles and now the dealer and Mercedes refuse to replace the ABC pump and engine mounts under warranty and have given an estimate of $7336.36 for the necessary replacement of parts, including labor, but excluding taxes. To divert attention from ABC pump, the dealer is now referring to the problem as "power Steering pump"I have extensively researched the issues and it appears the mentioned problems with my car are prevailing issues with other Mercedes 2003 SL 500, and there are 100's of owners who feel Mercedes is not taking responsibility for replacement and repair of these defective parts under warranty. My car is unsafe to drive. There should be a recall by Mercedes to fix these dangerous to drive cars.

MY CAR IS A 2003 MERCEDES BENZ SL500. THE ABC LIGHT KEEPS COMING ON AND THE CARS SUSPENSION CONTINUES TO RAISE AND FALL. MANY TIMES ONE SIDE HIGHER THAN THE OTHER AND NOT EVENLY. IN 2013 I HAD A SIMILAR PROBLEM AND ENDED UP COSTING ROUGHLY $3200. OBVIOUSLY, THIS IS AN UNSAFE MECHANICAL ISSUE. AFTER REVIEWING YOU SITE FOR RECALLS ON MB 2003 SL500, IT APPEARS THERE WAS A RECALL FOR THIS PROBLEM ON MY MODEL YEAR AND CAR. AFTER SPEAKING TO MB OF SARASOTA AND MBUSA IT WAS VIN# SPECIFIC AND MY VIN WASNT INCLUDED. I AM VERY CONFUSED HOW THIS DOESNT COVER MY VEHICLE. NHTSA CAAMPAIGN NUMBER : 08V405000. OBVIOUSLY, THIS SHOULD NOT BE VIN SPECIFIC AS MY CAR HAS THIS PROBLEM FOR THE SECOND TIME AND VERY EXPENSIVE TO CORRECT. IT IS A DANGEROUS MECHANICAL DEFECT THAT MB SHOULD TAKE CARE OF. ANY HELP WOULD BE APPRECIATED.

Mileage: 78,000

THE ABC SUSPENSION SYSTEM FAILS WHILE DRIVING CAUSING SUSPENSION TO LOWER AND VEHICLE IS DIFFICULT TO HANDLE. THE FRONT END IS SPONGY AND DIPS UP AND DOWN. RED WARNING DO NOT DRIVE ILLUMINATES. VERY UNSAFE.

Mileage: 66,000

MERCEDES BENZ 2003 SL 500. IN 2011 WITH 34,000 MILES ON ENGINE, WHILE DRIVING ON HIGHWAY HEARD LOUD NOISE HAD TO PULL OVER QUICKLY BECAUSE FRONT OF CAR DROPPED RUBBING ON TIRES WHICH RESULTED IN ONE BLOWN OUT TIRE AND HAD CAR TOWED TO NEAREST DEALERSHIP, THANK GOD CUZ INNOCENT PEOPLE OR MYSELF COULD HAVE BEEN HURT SERIOUSLY, THIS WAS A $5,000 JOB . 2014 WITH 45,000 MILES ON ENGINE WHILE DRIVING ON HIGHWAY I HEARD AGAIN THAT DISTINCTIVE LOUD SOUND WHICH RESULTED IN LEFT SIDE OF CAR DROPPED RUBBING ON TIRES, FENDER AND TIRE WAS DAMAGED HAD CAR TOWED TO NEAREST MB DEALERSHIP. HYDRAULIC FLUID PROBLEMS HAS PLAGUE THIS QUALITY SERIES CAR . THIS UNFORTUNATE EVENT COST ME $9,800.00 BECAUSE I ALSO HAD TO REPAIR THE ROOF AS IT IS A CONVERTIBLE AND HYDRAULICS PLAYS AN IMPORTANT ROLE IN THE OPERATIONS OF THE ROOF . 2018 WITH 60,000 MILES ON ENGINE, WHILE DRIVING IN THE CITY, I HEARD LOUD THUD UNDER CAR I QUICKLY SWERVE OFF ROAD TO SAFE SPOT CUZ I KNEW THERE WAS A PROBLEM AGAIN, THE RIGHT SIDE OF CAR DROPPED WITH FLUID SPRAYING OUT , CAR THEN STARTED RESTING ON FRONT AND REAR TIRES WITH HYDRAULIC FLUID SPRAYED EVERY WHERE ,HAD THIS PROBLEM FIXED COST WAS $2,000 . FEW MONTHS AFTER THE SAME PROBLEM OCCURRED AGAIN . THIS CAR THAT I LOVE SO MUCH HAS BEEN SITTING IN MY GARAGE BECAUSE CAR CANT BE DRIVEN AND THE FRONT END / BODY OF CAR IS RESTING ON BOTH TIRES LEFT AND RIGHT SIDE . I AM MENTALLY AND PHYSICALLY DRAINED AND ALSO MY POCKETS . MERCEDES BENZ CORP. IS FULLY AWARE OF THIS PROBLEM BECAUSE OF THOUSANDS OF COMPLAINTS FROM OWNERS JUST LIKE MYSELF . AS A MULTI MILLION DOLLAR COMPANY THEY SHOULD HAVE TAKEN THE RESPONSIBILITY OF A RECALL IN GOOD FAITH TO ASSIST US , AFTER ALL THEY WOULD NOT BE WHERE THEY ARE TODAY WITHOUT US CUSTOMERS . MERCEDES BENZ CORP. WILLFULLY AND INTENTIONALLY IS KEEPING A BLIND EYE TO THIS BIG PROBLEM WHILE WE THE CUSTOMERS ARE BEING TAKEN ADVANTAGE OFF

Mileage: 34,000

ABC AND CONVERTIBLE ARE NOT FUNCTIONING AS ITS SUPPOSED, WHILE THE CAR NOT BENN DRING NOR USING THE FEATURES. THE KEYLESS REMOTE KEY ENTRY IS NOT WORKING!

ABS PROBLEM MY CAR WONT GO UP OR DOWN IT IS IN THE DOWN POSITION ABS LIGHT IS ON DON T NO WHAT PROBLEM IS I BELIEVE THAT THERE IS A RECALL ON THIS PROBLEM.

Mileage: 56,000

I OWN A 2003 MERCEDES BENZ SL 500 AND REPLACED THE HYDRAULIC PUMP IN 2014 FOR $6400.00. THE CAR WOULD DROP LOW (ON ONE SIDE IF PARKED FOR A FEW HOURS). TODAY, JANUARY 5, 2017 - THE IDENTICAL PROBLEM HAPPENED AGAIN. WHILE DRIVING, I HEARD A LOUD BURSTING SOUND AND THEN HYDRAULIC FLUID BEGAN SEEPING OUT ALSO, THE ABC RED DASH LIGHT ILLUMINATED STATING THAT THE CAR IS "TOO LOW TO DRIVE". I MANAGED TO SLOWLY DRIVE HOME (WITHOUT POWER STEERING). THIS IS A HUGE DEFECT IN MERCEDES BENZ TECHNOLOGY AND MANUFACTURING - A CLASS ACTION LAWSUIT IS ABSOLUTELY NECESSARY. THIS VEHICLE IS DEFECTIVE AND DANGEROUS TO OPERATE. ALSO, CONSUMERS SHOULD NOT SPEND THOUSANDS UPON THOUSANDS OF DOLLARS ON DEFECTIVE PARTS. BY THE WAY, THIS VEHICLE HAS ALWAYS BEEN SERVICED BY MERCEDES BENZ DEALERSHIP TECHNICIANS. I WOULD APPRECIATE ANY ADDITIONAL INFORMATION OR SUPPORT FROM THE NHTSA AS I PURSUE VIABLE RECOURSE OPTIONS. THANK YOU! *TR

Mileage: 116,578

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ SL500. WHILE DRIVING INTO THE GARAGE, THE ABC PUMP WARNING INDICATOR ILLUMINATED AND THE CONTACT NOTICED SMOKE INSIDE THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A LARGE AMOUNT OF HYDRAULIC FLUID ON THE GARAGE FLOOR. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR AXLE VALVE LOCK, AND PRESSURE RESERVOIR FOR THE ABC SYSTEM NEEDED TO BE REPAIRED AND FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V263000 (SUSPENSION, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,620. *TR

Mileage: 55,620

SUSPENSION DROPS OVERNIGHT AND HAS DROPPED WHILE IN MOTION ON THE EXPRESSWAY. RED WARNING TO LIMIT SPEED CONSTANTLY COMES ON ESPECIALLY IF LOW ON FLUID AND ON BUMPS. THE DEALER CANNOT ISOLATE THE CAUSE OF PRESSURE OR EXCESSIVE HYDRAULIC FLUID LEAKS. FRONT BUMPER DAMAGED AS A RESULT. OVER $8000.00 SPENT AND PROBLEM NOT RESOLVED. NO CONFIDENCE IN THE CAR UNLESS THE SUPPLY OF FLUID IS CARRIED IN THE CAR AT ALL TIMES. DEALER WANTED $16,000.00 TO DIAGNOSE AND POSSIBLY REPAIR BUT OFFERED NO WARRANTY FOR WORK.

Mileage: 71,000

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ SL500. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE AS IT LOWERED TO THE GROUND. A "TOO LOW TO DRIVE" MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACCUMULATORS NEEDED TO BE REPLACED. A COMPLETE DIAGNOSTIC HAD NOT BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

I WAS DRIVING AN 03 SL500 AND FROM THE START THE BATTERY LIGHT (WHITE STAYED ON) REPLACED BOTH FRONT AND BACK BATTERY AND VOLTAGE REGULATOR, NOW THE RED BATTERY LIGHT IS ON AND STAYS ON. ON LAST NIGHT, WHILE DRIVING DOWN THE HIGHWAY, I HEARD A POP, CAR DROPPED AND WARNING CAME ON SAYING CAR WAS TOO LOW AND FLUID IS LEAKING FROM THE FRONT DRIVER SIDE LOOK LIKE BY THE FRONT WHEEL. MECHANIC DID A LOT OF GUESSING AND STILL NOT FIXED.

Mileage: 84,000

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE SMELLED SMOKE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ABC AND STOP VEHICLE TOO LOW WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING, THE FRONT END OF THE VEHICLE STARTED TO SCRAPE THE GROUND. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT IT WAS LEAKING FLUID. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED BUT THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V263000 (ENGINE AND ENGINE COOLING, SUSPENSION). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE ALSO SHOWED FAILURE SIGNS OF NHTSA CAMPAIGN: 05V133000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 86,998.

Mileage: 86,998

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE FRONT OF THE VEHICLE LOWERED AND LEAKED FLUIDS AS THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

DRIVING ALONG THE FREEWAY AT 65 MPH WHEN THE WHOLE FRONT LEFT SIDE DROPS TO WITHIN INCHES OFF THE GROUND!! MERCEDES IS WELL AWARE OF THIS LEMON FEATURE ON THERE VEHICLE AND IS SOME HOW STILL ALLOWED TO SELL THEM IN THE US, MUCH LESS NOT DO A [XXX]THING ABOUT THE LEMONS THEY HAVE SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 66,000

THIS CAR HAS HAD ABC PROBLEMS FROM DAY ONE. FIRST WE HAD HYDRAULIC LEAKS, WE REPLACED STRUTS, THEN THE PUMP WENT OUT AND HAD TO REPLACE THAT. NOW THE CAR LOWERS ON IT'S OWN WHEN EVER IT FEELS LIKE IT. IF I PARK THE CAR IT LOWERS AND WHEN I REVERSE THE LOW FRONT END WILL GET TRAPPED AND DRAG, NOW THE FRONT BUMPER IS RUINED...THIS WILL BE MY LAST MERCEDES.THEY NEED TO RECALL THIS TERRIBLE SYSTEM,.I NEVER HAVE ANY PROBLEM WITH MY LEXUS..IJS

Mileage: 64,000

ABC FAILURE AT 70 MILES. RIDICULOUS FOR A CAR OF THIS PRECISE.

Mileage: 70,000

ABC SYSTEM FAILURE. *TR

Mileage: 55,000

STARTED CAR AND GOT MESSAGE: "ABC MALFUNCTION, CAR TOO LOW". IN ACTUALITY, CAR ELEVATED. THE RIDE OF THE CAR HAS CHANGED. IT HAS A SOFT AND FLOATY FEELING COMPARED TO ITS NORMAL STIFFER RIDE. I HAVE SEEN THE ABOVE COMPLAINT ON THE INTERNET MULTIPLE TIMES. IT SEEMS THIS IS A WIDE PROBLEM. I HAVEN'T HEARD ANY RECALLS FROM MERCEDES. *TR

Mileage: 45,000

I BOUGHT IN FRANCE THIS VEHICLE WITHOUT DOCUMENTS ABOUT LIFE CAR (ACCIDENTS, REPAIRS ETC) SO I NEED ALL INFORMATIONS ON MY USED CAR. *TR

ABC ACTIVE BODY CONTROL SYSTEM FAILED RESULTING IN A DROP ON THE DRIVER SIDE. MERCEDES MECHANIC SAID THAT THIS HAS BEEN A DEFECT AND REGULAR ISSUE WITH 2003 SL500 WHERE THERE IS EITHER A LEAK IN ONE OR MORE STRUTS OR THE PUMP FAILURE; BUT YET MERCEDES IS NOT TAKING ACCOUNTABILITY FOR THIS DEFECT. AFTER RESEARCHING THIS ON THE INTERNET, IT IS CLEAR THAT THIS HAS BEEN AN ISSUE NOT ONLY IN US BUT AROUND THE WORLD AND MERCEDES HAS NOT ADDRESSED THIS ISSUE BECAUSE THEY ARE MAKING THOUSANDS OF DOLLARS REPAIRING THIS DEFECT PER VEHICLE. PLEASE LOOK IN TO THIS ISSUE. JUST GOOGLE 2003 MERCEDES BENZ SL500 ABC AND YOU WILL SEE FOR YOURSELF HOW MANY INDIVIDUALS HAVE HAD THE ABC ISSUE. *TR

Mileage: 62,859

MY 2003 SL 500 WITH 22,500 MILES IS DANGEROUSLY UNSTEADY AND PULLS TO THE RIGHT ALSO HAS A KNOCK IN THE RIGHT REAR. I TOOK IT TO THE LOCAL DEALER AND THEY REPLACED THE FLUID IN THE ABC SYSTEM FOR $300 +. IT DID NOT HELP. THEY SAY THAT THEY CAN BEGIN REPLACING PARTS IN EACH WHEEL AT $2000 PER WHEEL AND SEE IF IT WORKS, BUT NO GUARANTEE. IT APPEARS THAT THEY DON'T HAVE A CLUE. I HAVE CONTACTED MERCEDES HELP LINE BUT THEY JUST SAID TO TAKE IT TO THE DEALER. I BOUGHT THIS CAR NEW IN 2003 FOR MY WIFE AND EXPECTED IT TO LAST A LONG TIME AND SHE WILL NOT DRIVE IT ANYMORE. HERE I HAVE $100,000 CAR THAT IS LIKE NEW INSIDE AND OUT THAT IS NOT DRIVABLE. MERCEDES SHOULD BE ASHAMED OF THEMSELVES FOR NOT BACKING UP THEIR PRODUCT. I HAVE HAD 9 MERCEDES STARTING WITH A 1962 DIESEL SEDAN BUT I WILL NEVER, EVER BUY ANOTHER AND I SPREAD THE WORD TO EVERYONE I SEE INTERESTED IN BUYING AN EXPENSIVE CAR. *TR

Mileage: 22,500

ADDITIONAL INFORMATION PROVIDED FOR COMPLAINT FILED 8/3/2013. RECALL INFORMATION DETERMINED FROM: HTTP://WWW.INTELLICHOICE.COM/1-12-2003-9821-20/2003-MERCEDES-BENZ-SL500-ROADSTER-2DR-CONVERTIBLE-RECALLS.HTML. RECALL 03 - ID # 08V405000 - SUSPENSION MERCEDES-BENZ RECALL NO. 2008080004 NUMEROUS COMPLAINTS ON INTERNET AS WELL AS NTHSA WEB SITE WITH SEARCH KEYWORDS "ABC", "ACTIVE BODY CONTROL", "SUSPENSION" TO INCLUDE: DATE INVESTIGATION OPENED: AUG 14, 2007 DATE INVESTIGATION CLOSED: NOV 20, 2007 NHTSA ACTION NUMBER: PE07042 COMPONENT(S): SUSPENSION DATE COMPLAINT FILED: 11/15/2005 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 10/23/2005 NHTSA ID NUMBER: 10142714 DATE COMPLAINT FILED: 07/29/2013 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 06/10/2013 NHTSA ID NUMBER: 10532452 DATE COMPLAINT FILED: 05/21/2012 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 05/17/2012 NHTSA ID NUMBER: 10459146 DATE COMPLAINT FILED: 03/26/2011 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 01/10/2011 NHTSA ID NUMBER: 10392937 DATE COMPLAINT FILED: 03/08/2013 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 09/01/2012 NHTSA ID NUMBER: 10502119 DATE COMPLAINT FILED: 12/06/2009 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 11/16/2009 NHTSA ID NUMBER: 1029464512S DATE COMPLAINT FILED: 03/01/2010 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 05/03/2009 NHTSA ID NUMBER: 10315322 DATE COMPLAINT FILED: 09/29/2010 COMPONENT(S): SUSPENSION DATE OF INCIDENT: 09/27/2010 NHTSA ID NUMBER: 10358237 DATE COMPLAINT FILED: 08/28/2008 COMPONENT(S): ELECTRICAL SYSTEM , SUSPENSION DATE OF INCIDENT: 08/27/2008 NHTSA ID NUMBER: 10240148. *TR

Mileage: 56,200

IMMEDIATELY AFTER PURCHASE, NOTICED A CONSIDERABLE FRONT NOSE DROP WHILE DRIVING ISSUE REPEATED FREQUENTLY WHILE DRIVING. OVERNIGHT, THE VEHICLE WOULD DROP 3-4 INCHES. TOOK VEHICLE TO REPAIR SHOP AND WATCHED AS VEHICLE "BUCKED UP AND DOWN" AS IF IN A LOW-RIDER SHOW. MECHANIC STATED IT WAS A COMMON OCCURRENCE AND RECOMMENDED CHANGING SENSORS. VEHICLE TAKEN TO MERCEDES DEALER WITH COPY OF RECALL NOTICE 08V405000. DEALER REPLACED LEFT FRONT STRUT ($1500) INSTEAD, STATING MY VEHICLE IS NOT PART OF THIS RECALL. STRUT REPLACEMENT ELIMINATED THE 3-4 INCH OVERNIGHT DROP, BUT THE NOSE DROP DURING DRIVING WAS NOT FIXED. DEALER NOW WANTS TO REPLACE THE ABC SENSORS ($1200-$1500). TO DATE, 3 OF 4 STRUTS/SHOCKS HAVE BEEN REPLACED. CAR IS IN AN UNSAFE CONDITION. NUMEROUS POSTS ON INTERNET REGARDING THIS ISSUE! PLEASE HELP. *TR

Mileage: 56,173

WE WERE DRIVING 65MPH ON THE HIGHWAY WHEN SUDDENLY OUR 2003 MB 500SL BECAME ERRATIC WITH THE SUSPENSION DROPPING DOWN ON THE DRIVER'S SIDE. I WAS FORCED TO QUICKLY PULL OFF THE HIGHWAY. IT WAS A TERRIFYING EXPERIENCE AND WE WERE EXTREMELY LUCKY TO PULL OVER RIGHT AWAY WITHOUT HITTING OTHER CARS. THE CAR WAS VERY LOW TO THE GROUND ON ONE SIDE. AFTER RESTARTING THE CAR, THE SUSPENSION IMPROVED ENOUGH TO GET US HOME. ON MY DRIVE TO THE DEALERSHIP THE CAR WAS VERY LOW EVERYWHERE FORCING ME TO DRIVE 35MPH AND IT BOTTOMED OUT ON A BUMP ON THE HIGHWAY. THE DEALERSHIP INFORMED US THAT THE ABC SYSTEM PUMP HAD FAILED AND THE CAR ADDITIONALLY HAD LEAKING REAR SHOCKS. OUR CAR HAS LOW MILEAGE AND VERY LITTLE WEAR. THE DEALERSHIP QUOTED $7600 TO INSTALL A NEW PUMP, FLUSH OUT AND REPLACE THE HYDRAULIC FLUID AND INSTALL NEW REAR SHOCKS! THEY STATED THAT THIS MAY NOT COMPLETELY FIX THE ABC PROBLEM AS ADDITIONAL DAMAGE MAY HAVE OCCURRED FROM THE FAILED PUMP AND DEBRIS IN THE SYSTEM. THIS IS OUTRAGEOUS! THERE IS CLEARLY AN ONGOING AND VERY PREVALENT AND DANGEROUS DEFECT WITH THE MERCEDES BENZ ABC SYSTEM, AS IT IS HAPPENING TO SO MANY VEHICLES. THERE MUST BE A RECALL ON THESE VEHICLES. THIS IS A VERY SERIOUS PROBLEM WHICH COULD EASILY RESULT IN MULTIPLE HIGHWAY FATALITIES. MERCEDES BENZ HAS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE SYSTEM BEFORE SOMEONE IS KILLED. *TR

Mileage: 52,400

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE WAITING AT A STOP SIGN, THE VEHICLE LOWERED ITSELF ABOUT 6 INCHES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HYDRAULIC VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ SL500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE COLLAPSED TO THE GROUND WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRONT PASSENGER'S SIDE SUSPENSION WAS FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.

Mileage: 82,000

ABC SYSTEM VALVE FAILURE THEN HIGH PRESSURE HOSES FAILED. *TR

I HAVE HAD ONGOING / CONTINUAL PROBLEMS WITH THE 2003 SL 500 MODEL 230 ABC (ACTIVE BODY CONTROL) SYSTEM. THE RESULTING ISSUES OCCUR AT RANDOM AND WITH LITTLE CONSISTENCY. THE RESULTING EFFECT CAUSES THE CAR TO DRIVE SOFT ON SOME OCCASIONS AND RIGID ON OTHERS. THE PROBLEM HAS BEEN DIAGNOSED AND REPORTED TO THE LOCAL DEALERSHIP AND OTHER OPPORTUNITIES TO ATTEMPT TO REPAIR THE ISSUE. THUS FAR THERE SEEMS TO BE NO ONE WHO CAN PROPERLY AFFECT AND IMPROVE THE SITUATION. I CONTACTED MY LOCAL MB DEALERSHIP ON JUNE 27, 2011 INQUIRING REGARDING A RECALL REPORTED IN THE NHTSA RECALL SYSTEM. THE DEALERSHIP SAID THIS WAS NOT A RECALL HOWEVER THE RECALL 08V405000 SUGGESTS OTHERWISE. THE CONTINUAL PROBLEMS WITH THE ABC SYSTEMS MAKES ME WEARY OF MB ABILITY TO CORRECT SAFETY AND DRIVING ISSUES. WHILE THIS HAS NOT RESULTED IN AN ACCIDENT OR DAMAGE MY FEAR IS IF MB NOR THE DEALERSHIP RECOGNIZES THERE IS AN ISSUE WITH ABC SYSTEMS, HOW MANY UNREPAIRED AND UNSAFE VEHICLES DO WE HAVE ON OUR STREETS? *TR

Mileage: 100,000

VEHICLE BEGAN HAVING MINOR LEAK OF PINK COLOR FLUID THAT AN AUTO REPAIR SHOP IDENTIFIED AS HYDRAULIC FLUID FOR ABC SUSPENSION SYSTEM. FROM A VISUAL INSPECTION, THE FLUID WAS LEAKING FROM ABC TANDEM PUMP. THE LEAK GOT WORSE BY THE WEEK AND THE VEHICLE WAS IMMEDIATELY PARKED AFTER A CONSIDERABLE AMOUNT OF FLUID WAS BUILDING UP ON THE DRIVEWAY. AFTER A WEEK, THERE WAS A LARGE PUDDLE OF FLUID UNDER THE ENGINE AND THE WHOLE LEFT SIDE OF VEHICLE BOTTOMED OUT AND LITERALLY SUNK OVER THE FRONT LEFT AND REAR LEFT TIRES. MERCEDES DEALERSHIP (WALNUT CREEK) SAID IT WAS LIKELY THE ABC PUMP WAS DEFECTIVE AND WOULD NOT FIX BECAUSE THE CAR WAS OUT OF WARRANTY. MY MECHANIC FRIEND CONFIRMED THAT THE LEAK WAS COMING FROM THE ABC PUMP. AFTER THE PUMP WAS REPLACED, THE ABC VALVE BLOCKS FOR THE FRONT AND REAR BEGAN TO LEAK. WE FOUND THAT THERE WERE CLOGS IN THE FRONT AND REAR VALVES. GOING BACK TO MERCEDES, THE PARTS SPECIALISTS INFORMS US ABOUT THE UPDATED PARTS IN THE ABC SYSTEM THAT NEEDED REPLACEMENT. THEY ALSO INFORMED ME THAT THEY NORMALLY HAVE ALL THE UPDATED PARTS STOCKED AND ON-HAND. I ENDED UP REPLACING EVERY PART IN THE ABC SYSTEM SINCE IT WAS EVIDENT THAT CONTAMINATION EXISTED WITH THE CLOGGED VALVES. THIS INCLUDES THE FOLLOWING PART NUMBERS: 220-320-12-58 $2499.00; 220-320-0858 $750; POWER STEERING TANDEM ABC PUMP $1015; HYDRAULIC FLUID $450, FILTERS $40, OIL LINES $300, LABOR $800. TOTAL IS ROUGHLY $5000. THE PARTS SPECIALIST WAS RIGHT ABOUT THE PROBLEMS OF THE ABC SYSTEM FOR MY VEHICLE. I RESEARCHED THIS PROBLEM AND FOUND THAT MANY PEOPLE WITH THE SAME VEHICLE HAVE DEALT WITH THE PROBLEM THAT I CURRENTLY HAVE. I DON'T THINK THAT REPLACING ALL COMPONENTS OF THE ABC SUSPENSION SYSTEM FOR A MERCEDES IS ROUTINE MAINTENANCE/REPAIR. HOW DOES THE CONTAMINATION OCCUR IN A CLOSED SYSTEM? THIS CAR WAS A LUXURY THAT BECAME A NIGHTMARE. THIS IS ONLY A BRIEF AND SIMPLIFIED SERIES OF EVENTS LEADING UP TO A COMPLETE MALFUNCTION IN THE SUSPENSION SYSTEM. *TR

Mileage: 60,000

2003 MERCEDES BENZ 500SL DRIVING DOWN THE ROAD THE CAR JUST DROPPED DOWN , THE ACTIVE BODY CONTROL SYSTEM FAILED IT RUINED THE UNDERCARRIAGE OF THE VEHICLE THE CAR DOES NOT EVEN HAVE 50,000 MILES ON IT. IT'S HARD TO GET IT TOWED. IT IS VERY LOW AND IT CAN CAUSE A VERY SERIOUS ACCIDENT , THE FUNNY THING WAS THE NEXT DAY STARTED THE CAR UP THE CAR CAME UP BUT KNOWING MY UNDERCARRIAGE IS DESTROYED . I HAD COUPLE INCIDENTS HAPPEN TO MEN LUCK I WAS NOT ON THE FREEWAY. IT ALSO THROWS YOUR ALIGNMENT OUT. *TR

Mileage: 49,820