Problem Breakdown

Compare to Other Years

Active Recalls (1)

22V168000 Mar 18, 2022 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been upd...

Complaints

Showing 20 of 40
Oct 13, 2025 Electrical System Fire

I purchased this vehicle in a private sale in September 2025. The battery Warning light was on and the radio was not working either. I had the vehicle inspected by the Mercedes dealer and was told the batteries were being drained because the BCM (Battery Control Module) I was told there was nothing ...

Oct 13, 2025 Electrical System Fire

I purchased this vehicle in a private sale in September 2025. The battery Warning light was on and the radio was not working either. I had the vehicle inspected by the Mercedes dealer and was told the batteries were being drained because the BCM (Battery Control Module) I was told there was nothing ...

Sep 12, 2022 Suspension 97,444 mi

The contact owns a 2007 Mercedes-Benz SL550. The contact stated while driving 45 MPH on a slightly bumpy road, the message "ABC System Malfunction” was displayed. The vehicle started shuddering significantly and lost traction and stability control. The contact veered to the side of the road. The c...

Sep 12, 2022 Suspension 97,444 mi

The contact owns a 2007 Mercedes-Benz SL550. The contact stated while driving 45 MPH on a slightly bumpy road, the message "ABC System Malfunction” was displayed. The vehicle started shuddering significantly and lost traction and stability control. The contact veered to the side of the road. The c...

Dec 20, 2018 Service Brakes 75,083 mi

THE BRAKES TOTALLY FAILED WITH LITTLE WARNING. IN MID-OCTOBER, 2018 DRIVING ABOUT 15 MPH MY BRAKE LIGHT CAME ON AND THEN WITHIN APPROXIMATELY 5 SECONDS ALARMS STARTED SOUNDING AND I TOTALLY LOST ALL BRAKING POWER. MERCEDES OF DENVER REPAIRED. ON DECEMBER 17 SAME EXACT THING HAPPENED AT AN EVEN SL...

Dec 20, 2018 Service Brakes 75,083 mi

THE BRAKES TOTALLY FAILED WITH LITTLE WARNING. IN MID-OCTOBER, 2018 DRIVING ABOUT 15 MPH MY BRAKE LIGHT CAME ON AND THEN WITHIN APPROXIMATELY 5 SECONDS ALARMS STARTED SOUNDING AND I TOTALLY LOST ALL BRAKING POWER. MERCEDES OF DENVER REPAIRED. ON DECEMBER 17 SAME EXACT THING HAPPENED AT AN EVEN SL...

Apr 10, 2018 Service Brakes 77,150 mi

THE VEHICLES BRAKES STOPPED WORKING DUE TO THE SENSOTRONIC BRAKE CONTROL UNIT. I'M TOLD THAT THERE IS A LIMITED SET NUMBER OF HOW MANY ITERATIONS YOU CAN GET OUT OF THIS PART BEFORE IT STOPS WORKING.

Apr 10, 2018 Service Brakes 77,150 mi

THE VEHICLES BRAKES STOPPED WORKING DUE TO THE SENSOTRONIC BRAKE CONTROL UNIT. I'M TOLD THAT THERE IS A LIMITED SET NUMBER OF HOW MANY ITERATIONS YOU CAN GET OUT OF THIS PART BEFORE IT STOPS WORKING.

Mar 30, 2018 Structure Fire

THIS VEHICLE CAUGHT FIRE ON ITS OWN WHILE PARKED IN A LOCKED GARAGE. THE FIRE WAS IN THE TRUNK AND INVOLVED VARIOUS ELECTRICAL AND MECHANICAL COMPONENTS AND WIRING HARNESSES. THE CAR FILLED WITH DENSE SMOKE WHICH COATED EVERYTHING WITH THICK SOOT. THE SMOKED SEEPED INTO EVERYTHING INCLUDING THE C...

Mar 30, 2018 Electrical System Fire

THIS VEHICLE CAUGHT FIRE ON ITS OWN WHILE PARKED IN A LOCKED GARAGE. THE FIRE WAS IN THE TRUNK AND INVOLVED VARIOUS ELECTRICAL AND MECHANICAL COMPONENTS AND WIRING HARNESSES. THE CAR FILLED WITH DENSE SMOKE WHICH COATED EVERYTHING WITH THICK SOOT. THE SMOKED SEEPED INTO EVERYTHING INCLUDING THE C...

Mar 30, 2018 Structure Fire

THIS VEHICLE CAUGHT FIRE ON ITS OWN WHILE PARKED IN A LOCKED GARAGE. THE FIRE WAS IN THE TRUNK AND INVOLVED VARIOUS ELECTRICAL AND MECHANICAL COMPONENTS AND WIRING HARNESSES. THE CAR FILLED WITH DENSE SMOKE WHICH COATED EVERYTHING WITH THICK SOOT. THE SMOKED SEEPED INTO EVERYTHING INCLUDING THE C...

Mar 30, 2018 Electrical System Fire

THIS VEHICLE CAUGHT FIRE ON ITS OWN WHILE PARKED IN A LOCKED GARAGE. THE FIRE WAS IN THE TRUNK AND INVOLVED VARIOUS ELECTRICAL AND MECHANICAL COMPONENTS AND WIRING HARNESSES. THE CAR FILLED WITH DENSE SMOKE WHICH COATED EVERYTHING WITH THICK SOOT. THE SMOKED SEEPED INTO EVERYTHING INCLUDING THE C...

Mar 6, 2018 Service Brakes 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SL550. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED CATASTROPHIC BRAKE FAILURE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AN E...

Mar 6, 2018 Steering 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SL550. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED CATASTROPHIC BRAKE FAILURE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AN E...

Mar 6, 2018 Service Brakes 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SL550. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED CATASTROPHIC BRAKE FAILURE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AN E...

Mar 6, 2018 Steering 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SL550. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED CATASTROPHIC BRAKE FAILURE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. AN E...

Oct 22, 2017 Electrical System 19,000 mi

COMPLETE FAILURE OF THE INSTRUMENT CLUSTER... FUEL GAUGE / ODOMETER / SPEED / TACHOMETER / TURNING SIGNALS / TEMPERATURE

Oct 22, 2017 Electrical System 19,000 mi

COMPLETE FAILURE OF THE INSTRUMENT CLUSTER... FUEL GAUGE / ODOMETER / SPEED / TACHOMETER / TURNING SIGNALS / TEMPERATURE

Feb 8, 2016 Engine

2007 MERCEDES BENZ SL 550. CONSUMER WRITES IN REGARDS TO SEVERAL ATTEMPTS TO REACH OUT TO DEALERSHIPS TO REPAIR VEHICLE ENGINE FAILURE. *SMD THE SPARK PLUGS, VALVE, ENGINE, TRANSMISSION MOUNTS AND CAM PLUGS ON THE LEFT CYLINDER HEAD WERE ALL REPLACED. HOWEVER, TWO DAYS LATER, THE VEHICLE EXHIBIT...

Feb 8, 2016 Engine

2007 MERCEDES BENZ SL 550. CONSUMER WRITES IN REGARDS TO SEVERAL ATTEMPTS TO REACH OUT TO DEALERSHIPS TO REPAIR VEHICLE ENGINE FAILURE. *SMD THE SPARK PLUGS, VALVE, ENGINE, TRANSMISSION MOUNTS AND CAM PLUGS ON THE LEFT CYLINDER HEAD WERE ALL REPLACED. HOWEVER, TWO DAYS LATER, THE VEHICLE EXHIBIT...

Mar 4, 2015 Air Bags 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Mar 4, 2015 Service Brakes 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Mar 4, 2015 Visibility/wiper 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Mar 4, 2015 Air Bags 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Mar 4, 2015 Service Brakes 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Mar 4, 2015 Visibility/wiper 34,700 mi

FREQUENTLY AND INTERMITTENTLY (NOT EVERY TIME) WHEN I START MY CAR'S ENGINE, THE SRS MALFUNCTION WARNING LIGHT AND "TAKE CAR TO SERVICE FACILITY" MESSAGE DISPLAY APPEAR ON THE INSTRUMENT PANEL. WHEN THE SRS WARNING LIGHTS ARE ILLUMINATED, THE WINDSHIELD WIPERS DO NOT WORK, IRRESPECTIVE OF HOW THE WI...

Jan 9, 2015 Service Brakes 60,000 mi

ALMOST EXACTLY ONE YEAR AFTER DEALERSHIP "FIXED" THE SAME PROBLEM, THE BRAKES ON THE VEHICLE TOTALLY FAILED WHILE DRIVING. AFTER THE INITIAL FAILURE IN 2013, I WAS ASSURED THAT THIS PROBLEM WAS FIXED. I WAS VERY RETICENT, BUT DROVE THE CARE AGAIN. HOWEVER, BASED ON THE SECOND TOTAL FAILURE OF TH...

Jan 9, 2015 Service Brakes 60,000 mi

ALMOST EXACTLY ONE YEAR AFTER DEALERSHIP "FIXED" THE SAME PROBLEM, THE BRAKES ON THE VEHICLE TOTALLY FAILED WHILE DRIVING. AFTER THE INITIAL FAILURE IN 2013, I WAS ASSURED THAT THIS PROBLEM WAS FIXED. I WAS VERY RETICENT, BUT DROVE THE CARE AGAIN. HOWEVER, BASED ON THE SECOND TOTAL FAILURE OF TH...

Dec 5, 2013 Service Brakes 57,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ SL550. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED THAT DETERMINED THAT THE BRAKING SYSTEM EXPERIENCED A TOTAL FAILURE. THE BRAKING SYSTEM WAS REPLACED. THE MAN...

Dec 5, 2013 Service Brakes 57,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ SL550. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED THAT DETERMINED THAT THE BRAKING SYSTEM EXPERIENCED A TOTAL FAILURE. THE BRAKING SYSTEM WAS REPLACED. THE MAN...

Feb 5, 2013 Suspension Fire 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES CL550. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND TRAVELED APPROXIMATELY 300 YARDS WHEN A LOUD POP WAS HEARD UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THIS HAPPENED 3 WEEKS AFTER THE DEALER SAID THAT THE ABS SUSPENSION UNIT NEEDED TO...

Feb 5, 2013 Suspension Fire 42,000 mi

TL* THE CONTACT OWNS A 2007 MERCEDES CL550. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND TRAVELED APPROXIMATELY 300 YARDS WHEN A LOUD POP WAS HEARD UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THIS HAPPENED 3 WEEKS AFTER THE DEALER SAID THAT THE ABS SUSPENSION UNIT NEEDED TO...

Nov 30, 2011 Power Train 20,000 mi

THE INCIDENT I AM REPORTING IS ALMOST IDENTICAL TO THE COMPLAINT I READ ON YOUR WEB PAGE. I WAS ENROUTE TO THE MERCEDES DEALER SHIP TO PURCHASE A SWITCH FOR MY ELECTRIC WINDOWS. I HAD NOTICED ENROUTE THAT THE VEHICLE SEEMED TO NOT BE SHIFTING. I LOOKED DOWN TO SEE IF I HAD SOMEWAY MANUALLY SHIFTED D...

Nov 30, 2011 Power Train 20,000 mi

THE INCIDENT I AM REPORTING IS ALMOST IDENTICAL TO THE COMPLAINT I READ ON YOUR WEB PAGE. I WAS ENROUTE TO THE MERCEDES DEALER SHIP TO PURCHASE A SWITCH FOR MY ELECTRIC WINDOWS. I HAD NOTICED ENROUTE THAT THE VEHICLE SEEMED TO NOT BE SHIFTING. I LOOKED DOWN TO SEE IF I HAD SOMEWAY MANUALLY SHIFTED D...

Jun 25, 2010 Service Brakes, Hydraulic 10,500 mi

POWER ASSIST HYDRAULIC PUMP FAILED. *TR

Jun 25, 2010 Service Brakes, Hydraulic 10,500 mi

POWER ASSIST HYDRAULIC PUMP FAILED. *TR

Mar 27, 2009 Service Brakes, Hydraulic 25,298 mi

DEFECTIVE BRAKES AND ROTORS ON MERCEDES S550 WEAR AT UNACCEPTABLE RATE RESULTING IN THE MERCEDES BENZ OF SARASOTA SERVICE CENTER ADVISING THE S550 IS UNSAFE TO DRIVE. *TR

Mar 27, 2009 Service Brakes, Hydraulic 25,298 mi

DEFECTIVE BRAKES AND ROTORS ON MERCEDES S550 WEAR AT UNACCEPTABLE RATE RESULTING IN THE MERCEDES BENZ OF SARASOTA SERVICE CENTER ADVISING THE S550 IS UNSAFE TO DRIVE. *TR

Sep 28, 2007 Power Train 80 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ SL550. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. TWO MINUTES LATER, THE VEHICLE RESTARTED AND WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT NO LONGER WANTED T...

Sep 28, 2007 Power Train 80 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ SL550. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. TWO MINUTES LATER, THE VEHICLE RESTARTED AND WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT NO LONGER WANTED T...