Problem Breakdown

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Active Recalls (2)

22V168000 Mar 18, 2022 ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been upd...

16V081000 Feb 11, 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML35...

Complaints

Showing 20 of 48
Jul 19, 2018 Air Bags 29,000 mi

TAKATA RECALL. THERE WAS A NHTSA CAMPAIGN TO RECALL MY VEHICLE'S AIRBAGS-- NUMBER 16V081000. I WAS CONTACTED BY MAIL NUMEROUS TIMES MY MERCEDES NATIONAL HEADQUARTERS, INDICATING THERE WAS A RECALL AND THE REPLACEMENT AIRBAG WAS ON ORDER. THEY INDICATED I WOULD BE CONTACTED LATER WHEN THE PARTS BECA...

Jul 19, 2018 Air Bags 29,000 mi

TAKATA RECALL. THERE WAS A NHTSA CAMPAIGN TO RECALL MY VEHICLE'S AIRBAGS-- NUMBER 16V081000. I WAS CONTACTED BY MAIL NUMEROUS TIMES MY MERCEDES NATIONAL HEADQUARTERS, INDICATING THERE WAS A RECALL AND THE REPLACEMENT AIRBAG WAS ON ORDER. THEY INDICATED I WOULD BE CONTACTED LATER WHEN THE PARTS BECA...

Jun 12, 2018 Air Bags 12,600 mi

I REMAIN UNABLE TO OBTAIN REPLACEMENT TAKEDA AIRBAGS FROM MERCEDES BENZ FOR THE PAST 3 YEARS. WHEN I LAST FILED A COMPLAINT WITH NHTSA ON 12/26/2017 (COMPLAINT NUMBER 11056636) I WAS INFORMED BY MERCEDES, [XXX] , VP CUSTOMER SERVICES THAT MY CAR REPLACEMENT AIRBAGS WOULD BE AVAILABLE BY JUNE 30, 201...

Jun 12, 2018 Air Bags 12,600 mi

I REMAIN UNABLE TO OBTAIN REPLACEMENT TAKEDA AIRBAGS FROM MERCEDES BENZ FOR THE PAST 3 YEARS. WHEN I LAST FILED A COMPLAINT WITH NHTSA ON 12/26/2017 (COMPLAINT NUMBER 11056636) I WAS INFORMED BY MERCEDES, [XXX] , VP CUSTOMER SERVICES THAT MY CAR REPLACEMENT AIRBAGS WOULD BE AVAILABLE BY JUNE 30, 201...

May 21, 2018 Air Bags

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

May 21, 2018 Air Bags

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

May 15, 2018 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF KANSAS CITY IN KANSAS CITY, MO), THE CONTACT WAS INFORMED THAT TH...

May 15, 2018 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF KANSAS CITY IN KANSAS CITY, MO), THE CONTACT WAS INFORMED THAT TH...

Dec 26, 2017 Air Bags 11,000 mi

I AM UNABLE TO GET REPLACEMENT AIR BAGS AND WAS ADVISED TO FILE A COMPLAINT. I CALLED 2 DEALERSHIPS TODAY, AGAIN (MERCEDES BENZ MASSAPEQUA AND ROCKVILLE CENTER) AND NEITHER HAS RECEIVED THE AIRBAGS FROM TAKEDA.

Dec 26, 2017 Air Bags 11,000 mi

I AM UNABLE TO GET REPLACEMENT AIR BAGS AND WAS ADVISED TO FILE A COMPLAINT. I CALLED 2 DEALERSHIPS TODAY, AGAIN (MERCEDES BENZ MASSAPEQUA AND ROCKVILLE CENTER) AND NEITHER HAS RECEIVED THE AIRBAGS FROM TAKEDA.

Dec 19, 2017 Air Bags 12 mi

TAKATA RECALL

Dec 19, 2017 Air Bags 12 mi

TAKATA RECALL

Dec 6, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR...

Dec 6, 2017 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR...

Nov 13, 2017 Air Bags

TAKATA RECALL: THE MERCADES DEALERSHIP DOES NOT HAVE REPLACEMENT AIRBAGS AND DOES NOT KNOW WHEN THEY MIGHT BE AVAILABLE.

Nov 13, 2017 Air Bags

TAKATA RECALL: THE MERCADES DEALERSHIP DOES NOT HAVE REPLACEMENT AIRBAGS AND DOES NOT KNOW WHEN THEY MIGHT BE AVAILABLE.

Oct 27, 2017 Air Bags

TAKATA RECALL EITHER THESE AIRBAGS ARE SAFE AND THE RECALL NEEDS TO BE RESCINDED OR THE AIRBAGS ARE UNSAFE? IF DEEMED UNSAFE THEN ALL INVENTORIES AND PRODUCTION NEEDS TO BE DIRECTED TOWARDS RESOLVING THIS ISSUE. AIRBAG PRODUCTION SHOULD BE DIRECTED TO CORRECT THIS RECALL INSTEAD OF NEW CAR PRODUC...

Oct 27, 2017 Air Bags

TAKATA RECALL EITHER THESE AIRBAGS ARE SAFE AND THE RECALL NEEDS TO BE RESCINDED OR THE AIRBAGS ARE UNSAFE? IF DEEMED UNSAFE THEN ALL INVENTORIES AND PRODUCTION NEEDS TO BE DIRECTED TOWARDS RESOLVING THIS ISSUE. AIRBAG PRODUCTION SHOULD BE DIRECTED TO CORRECT THIS RECALL INSTEAD OF NEW CAR PRODUC...

Oct 24, 2017 Air Bags 93,000 mi

TAKATA RECALL. I STOPPED BY MY LOCAL MERCEDES DEALERSHIP ABOUT THIS RECALL. ACCORDING TO JAMES MOTOR CO. LEXINGTON, KY, CURRENTLY THERE ISN'T A REPLACEMENT AVAILABLE. THAT JAMES MOTOR CO. WOULD CONTACT ME WHEN THEY RECEIVED THE REPLACEMENT. AFTER RECEIVING A NOTIFICATION FROM TK HOLDINGS INC. I SEE ...

Oct 24, 2017 Air Bags 93,000 mi

TAKATA RECALL. I STOPPED BY MY LOCAL MERCEDES DEALERSHIP ABOUT THIS RECALL. ACCORDING TO JAMES MOTOR CO. LEXINGTON, KY, CURRENTLY THERE ISN'T A REPLACEMENT AVAILABLE. THAT JAMES MOTOR CO. WOULD CONTACT ME WHEN THEY RECEIVED THE REPLACEMENT. AFTER RECEIVING A NOTIFICATION FROM TK HOLDINGS INC. I SEE ...

Dec 20, 2016 Air Bags

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVER SIDE AIRBAG REPAIR COSTS ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $665 TO ACCESS THE AIR BAG. *JB

Dec 20, 2016 Air Bags

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVER SIDE AIRBAG REPAIR COSTS ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $665 TO ACCESS THE AIR BAG. *JB

Dec 19, 2016 Air Bags 69,000 mi

NOTHING HAS BEEN RESOLVED SINCE BEING NOTIFIED IN APRIL OF THE RECALL. RECALL#16V-081

Dec 19, 2016 Air Bags 69,000 mi

NOTHING HAS BEEN RESOLVED SINCE BEING NOTIFIED IN APRIL OF THE RECALL. RECALL#16V-081

Dec 9, 2016 Air Bags

TAKATA RECALL THE AIRBAGS IN MY VEHICLE NEED TO BE RECALLED AND REPLACED. MY VEHICLE IS A 2007. HOW MUCH LONGER WILL IT TAKE FOR MERCEDES TO MAKE A RECALL AND RECTIFY THE AIRBAGS THAT PRESENTS A POTENTIAL AND DANGEROUS HAZARD? I WANT PEACE OF MIND AND IT IS DISTRESSING AND STRESSFUL TO KNOW THAT...

Dec 9, 2016 Air Bags

TAKATA RECALL THE AIRBAGS IN MY VEHICLE NEED TO BE RECALLED AND REPLACED. MY VEHICLE IS A 2007. HOW MUCH LONGER WILL IT TAKE FOR MERCEDES TO MAKE A RECALL AND RECTIFY THE AIRBAGS THAT PRESENTS A POTENTIAL AND DANGEROUS HAZARD? I WANT PEACE OF MIND AND IT IS DISTRESSING AND STRESSFUL TO KNOW THAT...

Sep 20, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Sep 20, 2016 Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ...

Aug 30, 2016 Fuel/propulsion System 64,000 mi

TAKATA RECALL, AT 64,000 MILES THE FUEL PUMP WENT BAD ON 2007 SLK280. CAR DROVE 20MILES AT MOST A DAY. TRIED STARTING THE CAR AND HAD IT STALLED EVERY TEMPTED.

Aug 30, 2016 Fuel/propulsion System 64,000 mi

TAKATA RECALL, AT 64,000 MILES THE FUEL PUMP WENT BAD ON 2007 SLK280. CAR DROVE 20MILES AT MOST A DAY. TRIED STARTING THE CAR AND HAD IT STALLED EVERY TEMPTED.

May 25, 2016 Unknown Or Other 105,000 mi

VEHICLE TRANSMISSION STOPS SHIFTING LEAVING VEHICLE IN 3RD GEAR. ERROR CODE P2767 AND P2768. CREATES DANGEROUS CONDITION ON FREEWAYS SURROUNDED BY SPEEDING CARS. DEALER SAYS ONLY THEY CAN FIX FOR ALMOST $2000.00 DOLLARS.

May 25, 2016 Unknown Or Other 105,000 mi

VEHICLE TRANSMISSION STOPS SHIFTING LEAVING VEHICLE IN 3RD GEAR. ERROR CODE P2767 AND P2768. CREATES DANGEROUS CONDITION ON FREEWAYS SURROUNDED BY SPEEDING CARS. DEALER SAYS ONLY THEY CAN FIX FOR ALMOST $2000.00 DOLLARS.

Aug 22, 2015 Seat Belts 90,125 mi

WHILE DRIVING ON HIGHWAY WITH A PASSENGER AT HIGHWAY SPEED THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED INSTRUCTING TO TAKE CAR FOR SERVICE. THERE WAS NO ACCIDENT AND NO OBJECT WAS STRUCK. MERCEDES MECHANIC ADVISED THAT AIR BAGS WOULD NOT DEPLOY UNTIL THIS FAILURE WAS CORRECTED. MECHANIC STATED FAI...

Aug 22, 2015 Air Bags 90,125 mi

WHILE DRIVING ON HIGHWAY WITH A PASSENGER AT HIGHWAY SPEED THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED INSTRUCTING TO TAKE CAR FOR SERVICE. THERE WAS NO ACCIDENT AND NO OBJECT WAS STRUCK. MERCEDES MECHANIC ADVISED THAT AIR BAGS WOULD NOT DEPLOY UNTIL THIS FAILURE WAS CORRECTED. MECHANIC STATED FAI...

Aug 22, 2015 Seat Belts 90,125 mi

WHILE DRIVING ON HIGHWAY WITH A PASSENGER AT HIGHWAY SPEED THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED INSTRUCTING TO TAKE CAR FOR SERVICE. THERE WAS NO ACCIDENT AND NO OBJECT WAS STRUCK. MERCEDES MECHANIC ADVISED THAT AIR BAGS WOULD NOT DEPLOY UNTIL THIS FAILURE WAS CORRECTED. MECHANIC STATED FAI...

Aug 22, 2015 Air Bags 90,125 mi

WHILE DRIVING ON HIGHWAY WITH A PASSENGER AT HIGHWAY SPEED THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED INSTRUCTING TO TAKE CAR FOR SERVICE. THERE WAS NO ACCIDENT AND NO OBJECT WAS STRUCK. MERCEDES MECHANIC ADVISED THAT AIR BAGS WOULD NOT DEPLOY UNTIL THIS FAILURE WAS CORRECTED. MECHANIC STATED FAI...

Oct 23, 2014 Power Train 69,015 mi

CAR MADE LOUD NOISE THEN THE TRANSMISSION STOPPED WORKING. CAR HAD TO BE TOWED TO DEALERSHIP. I HAVE READ ALOT OF INFORMATION REGARDING THESE TRANSMISSION HAVING ISSUES. DEALER NOR MERCEDES BENZ (CORPORATE) IN NJ WOULD EVEN ASSIST TO FIND OUT WHAT OR WHY THE TRANSMISSION FAILED AT 69,000 MILES AND R...

Oct 23, 2014 Power Train 69,015 mi

CAR MADE LOUD NOISE THEN THE TRANSMISSION STOPPED WORKING. CAR HAD TO BE TOWED TO DEALERSHIP. I HAVE READ ALOT OF INFORMATION REGARDING THESE TRANSMISSION HAVING ISSUES. DEALER NOR MERCEDES BENZ (CORPORATE) IN NJ WOULD EVEN ASSIST TO FIND OUT WHAT OR WHY THE TRANSMISSION FAILED AT 69,000 MILES AND R...

May 22, 2013 Fuel System, Gasoline 28,865 mi

THE EXHAUST ACTUATORS WERE DETERMINED BAD AND REPLACED NOW AT 47,000MILES THEY ARE BAD AGAIN AND NOT WARRANTIED AS THE STATE I RESIDE IN DOES REQUIRE EMISSIONS CONTROL INSPECTION AND MERCEDES IS AWARE THERE IS A DEFECT THIS SHOULD PROMPT A RECALL. I HAVE TRIED UNSUCCESSFULLY TO RESOLVE THIS MATTER W...

May 22, 2013 Engine And Engine Cooling 28,865 mi

THE EXHAUST ACTUATORS WERE DETERMINED BAD AND REPLACED NOW AT 47,000MILES THEY ARE BAD AGAIN AND NOT WARRANTIED AS THE STATE I RESIDE IN DOES REQUIRE EMISSIONS CONTROL INSPECTION AND MERCEDES IS AWARE THERE IS A DEFECT THIS SHOULD PROMPT A RECALL. I HAVE TRIED UNSUCCESSFULLY TO RESOLVE THIS MATTER W...

May 22, 2013 Fuel System, Gasoline 28,865 mi

THE EXHAUST ACTUATORS WERE DETERMINED BAD AND REPLACED NOW AT 47,000MILES THEY ARE BAD AGAIN AND NOT WARRANTIED AS THE STATE I RESIDE IN DOES REQUIRE EMISSIONS CONTROL INSPECTION AND MERCEDES IS AWARE THERE IS A DEFECT THIS SHOULD PROMPT A RECALL. I HAVE TRIED UNSUCCESSFULLY TO RESOLVE THIS MATTER W...

May 22, 2013 Engine And Engine Cooling 28,865 mi

THE EXHAUST ACTUATORS WERE DETERMINED BAD AND REPLACED NOW AT 47,000MILES THEY ARE BAD AGAIN AND NOT WARRANTIED AS THE STATE I RESIDE IN DOES REQUIRE EMISSIONS CONTROL INSPECTION AND MERCEDES IS AWARE THERE IS A DEFECT THIS SHOULD PROMPT A RECALL. I HAVE TRIED UNSUCCESSFULLY TO RESOLVE THIS MATTER W...

Feb 16, 2011 Air Bags

HORN CONTINUES TO BLOW. DEALER STATES THAT THE AIR BAG NEEDS TO BE REPLACED DUE TO DUST BUILD-UP. TOLD THAT IT WILL TAKE $1,400 TO CORRECT THE PROBLEM. CURRENTLY THE HORN RELAY IS DISCONNECTED. *TR

Feb 16, 2011 Air Bags

HORN CONTINUES TO BLOW. DEALER STATES THAT THE AIR BAG NEEDS TO BE REPLACED DUE TO DUST BUILD-UP. TOLD THAT IT WILL TAKE $1,400 TO CORRECT THE PROBLEM. CURRENTLY THE HORN RELAY IS DISCONNECTED. *TR

Apr 21, 2010 Vehicle Speed Control 13,493 mi

TL*THE CONTACT OWNS A 2007 MERCEDES SLK280. THE CONTACT STATED THAT WHILE SITTING IDLE WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED TO 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE SOFTWARE WAS REPROGRAMMED. THE FAILURE OCCURRED THREE TIMES. THE FAILURE MIL...

Apr 21, 2010 Vehicle Speed Control 13,493 mi

TL*THE CONTACT OWNS A 2007 MERCEDES SLK280. THE CONTACT STATED THAT WHILE SITTING IDLE WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED TO 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE SOFTWARE WAS REPROGRAMMED. THE FAILURE OCCURRED THREE TIMES. THE FAILURE MIL...

Oct 10, 2007 Tires 7,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ SLK280. THE VEHICLE HAS MICHELIN PILOT, SIZE 245/40R17 TIRES. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN ROCKING AND SHAKING. WHEN THE CONTACT INSPECTED THE VEHICLE, SHE DISCOVERED THAT THE REAR PASSENGER SIDE TIRE WAS SPLIT AT THE SEAM. MERCEDES ROADSIDE AS...

Oct 10, 2007 Tires 7,000 mi

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ SLK280. THE VEHICLE HAS MICHELIN PILOT, SIZE 245/40R17 TIRES. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN ROCKING AND SHAKING. WHEN THE CONTACT INSPECTED THE VEHICLE, SHE DISCOVERED THAT THE REAR PASSENGER SIDE TIRE WAS SPLIT AT THE SEAM. MERCEDES ROADSIDE AS...