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Active Recalls (7)

20V663000 Oct 28, 2020 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p...

19V004000 Jan 8, 2019 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag in...

19V003000 Jan 8, 2019 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag in...

18V288000 May 3, 2018 STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the...

18V113000 Feb 15, 2018 EQUIPMENT:OTHER:LABELS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) la...

17V786000 Dec 8, 2017 EQUIPMENT

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. ...

17V742000 Nov 21, 2017 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

Complaints

Showing 20 of 30
Dec 23, 2025 Electrical System 95,000 mi

Odometer Fraud. The contact purchased a 2017 Mercedes-Benz Sprinter 2500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 41,000. It was later discovered upon diagnosis that th...

Dec 23, 2025 Electrical System 95,000 mi

Odometer Fraud. The contact purchased a 2017 Mercedes-Benz Sprinter 2500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 41,000. It was later discovered upon diagnosis that th...

Jul 29, 2025 Engine 73,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was ...

Jul 29, 2025 Engine And Engine Cooling 73,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was ...

Jul 29, 2025 Engine 73,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was ...

Jul 29, 2025 Engine And Engine Cooling 73,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was ...

Jun 12, 2024 Unknown Or Other

Check engine light Nox sensor failure message

Jun 12, 2024 Unknown Or Other

Check engine light Nox sensor failure message

Aug 31, 2023 Tires 18,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500 equipped with Kumho Tires, Tire Line: Road Venture TR, Tire Size: LT245/75/R16, DOT Number: H211YD5F1717. The contact stated that while he was cleaning the vehicle, he noticed that the front tires had pieces of tire rubber around the tire and that ...

Aug 31, 2023 Tires 18,000 mi

The contact owns a 2017 Mercedes-Benz Sprinter 2500 equipped with Kumho Tires, Tire Line: Road Venture TR, Tire Size: LT245/75/R16, DOT Number: H211YD5F1717. The contact stated that while he was cleaning the vehicle, he noticed that the front tires had pieces of tire rubber around the tire and that ...

Feb 22, 2022 Electrical System 55,000 mi

The contact owns a 2017 Pleasure Way RV built on a 2017 Mercedes-Benz Sprinter 2500 chassis. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power, brakes, power steering, and engine functionality. The vehicle was pulled over and restarted and function...

Feb 22, 2022 Electrical System 55,000 mi

The contact owns a 2017 Pleasure Way RV built on a 2017 Mercedes-Benz Sprinter 2500 chassis. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power, brakes, power steering, and engine functionality. The vehicle was pulled over and restarted and function...

Oct 13, 2021 Steering

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 20V663000 (Steering) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed ...

Oct 13, 2021 Steering

The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 20V663000 (Steering) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed ...

May 11, 2021 Latches/locks/linkages 36,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CARGO SLIDING DOOR FAILED TO OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED O...

May 11, 2021 Latches/locks/linkages 36,000 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CARGO SLIDING DOOR FAILED TO OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED O...

Feb 9, 2021 Electrical System 45,000 mi

EVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE ...

Feb 9, 2021 Fuel/propulsion System 45,000 mi

EVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE ...

Feb 9, 2021 Electrical System 45,000 mi

EVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE ...

Feb 9, 2021 Fuel/propulsion System 45,000 mi

EVERY 400 0R SO MILES THE CHECK ENGINE LIGHT COMES ON. CODES ARE 19DE00H AND P16CC00 AND P18F100 RELATING TO THE DEF BURN. I HAVE STOPPED AT THREE MB DEALERSHIPS. THEY LOOK AT CODE AND RESET SYSTEM AND TELL ME TO DRIVE THE VEHICLE. THEY ALSO HAVE SENT SEVERAL PEOPLE LETTERS TO REQUEST THEY HAVE THE ...

Aug 15, 2020 Steering 8,500 mi

LOWER POWER STEERING HOSE DETACHING FROM COOLER CAUSING LOSS OF POWER STEERING. I HAVE 8500 MILES ON THE VAN. THIS IS A KNOWN ISSUE ACROSS ALL SPRINTER FORUMS. I HAVE TO ADD A NEW CLAMP TO FIX THE ISSUE. IM SO SURPRISED TO LEARN THAT MB HAVE DONE NOTHING TO FIX THAT ISSUE ON ALL SPRINTER VAN... ITS...

Aug 15, 2020 Steering 8,500 mi

LOWER POWER STEERING HOSE DETACHING FROM COOLER CAUSING LOSS OF POWER STEERING. I HAVE 8500 MILES ON THE VAN. THIS IS A KNOWN ISSUE ACROSS ALL SPRINTER FORUMS. I HAVE TO ADD A NEW CLAMP TO FIX THE ISSUE. IM SO SURPRISED TO LEARN THAT MB HAVE DONE NOTHING TO FIX THAT ISSUE ON ALL SPRINTER VAN... ITS...

Aug 30, 2018 Power Train 10 mi

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 2500 (NA). WHILE DRIVING 10 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO QUICKLY SHIFT GEARS WHILE IN TRAFFIC. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. TH...

Aug 30, 2018 Power Train 10 mi

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 2500 (NA). WHILE DRIVING 10 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO QUICKLY SHIFT GEARS WHILE IN TRAFFIC. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. TH...

Jun 29, 2018 Steering 200 mi

THE CROSSWIND ASSIST IS NOT WORKING. BECAUSE OF THE HIGH PROFILE ON THIS VAN, IT BECOMES VERY DANGEROUS IN WINDY CONDITIONS. WE ALMOST GOT BLOWN OUT OF THE FREEWAY BECAUSE OF THIS FEATURE NOT WORKING ON OUR 2017 VAN. I TOOK IT TO THE DEALER AND THEY CAN NOT DUPLICATE THE ISSUE. OF COURSE NOT, WE LIV...

Jun 29, 2018 Steering 200 mi

THE CROSSWIND ASSIST IS NOT WORKING. BECAUSE OF THE HIGH PROFILE ON THIS VAN, IT BECOMES VERY DANGEROUS IN WINDY CONDITIONS. WE ALMOST GOT BLOWN OUT OF THE FREEWAY BECAUSE OF THIS FEATURE NOT WORKING ON OUR 2017 VAN. I TOOK IT TO THE DEALER AND THEY CAN NOT DUPLICATE THE ISSUE. OF COURSE NOT, WE LIV...

Jun 14, 2018 Structure 80 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD INSIDE THE CARGO AREA. ALSO, DURING EXTREME HEAT, THE PASSENGER SIDE WOULD WARP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR., TEMECULA, CA 92591, (951) ...

Jun 14, 2018 Structure 80 mi

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD INSIDE THE CARGO AREA. ALSO, DURING EXTREME HEAT, THE PASSENGER SIDE WOULD WARP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR., TEMECULA, CA 92591, (951) ...

Jun 12, 2018 Steering 4,950 mi

WHILE DRIVING SLOWLY (10MPH), ROUGHLY STRAIGHT, ON A GRAVEL ROAD, THE POWER STEERING SUDDENLY FAILED. I WAS ABLE TO STEER, BUT STEERING EFFORT WAS VERY HIGH. THE LOWER HOSE CONNECTED TO THE COOLER FOR THE POWER STEERING FLUID HAD FALLEN OFF AND ALL THE FLUID HAD BEEN EXPELLED. I COULD SEE NO REASON ...

Jun 12, 2018 Steering 4,950 mi

WHILE DRIVING SLOWLY (10MPH), ROUGHLY STRAIGHT, ON A GRAVEL ROAD, THE POWER STEERING SUDDENLY FAILED. I WAS ABLE TO STEER, BUT STEERING EFFORT WAS VERY HIGH. THE LOWER HOSE CONNECTED TO THE COOLER FOR THE POWER STEERING FLUID HAD FALLEN OFF AND ALL THE FLUID HAD BEEN EXPELLED. I COULD SEE NO REASON ...