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Active Recalls (42)

24V930000 Dec 13, 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting condi...

23V875000 Dec 21, 2023 STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing...

23V876000 Dec 21, 2023 STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach ...

23V204000 Mar 24, 2023 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the v...

22V796000 Oct 21, 2022 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The gui...

22V360000 May 20, 2022 COMMUNICATION: AUTO CRASH NOTIFICATION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software...

22V281000 Apr 27, 2022 BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error....

21V972000 Dec 15, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after th...

21V410000 Jun 2, 2021 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been route...

21V411000 Jun 2, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or r...

21V241000 Apr 6, 2021 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic f...

21V235000 Apr 5, 2021 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and...

21V152000 Mar 10, 2021 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block...

21V153000 Mar 10, 2021 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorre...

21V077000 Feb 17, 2021 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearv...

21V055000 Feb 5, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicat...

20V802000 Dec 21, 2020 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fl...

20V772000 Dec 11, 2020 STRUCTURE:BODY:HOOD

Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

20V756000 Dec 8, 2020 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be...

20V663000 Oct 28, 2020 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p...

20V595000 Sep 29, 2020 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

20V180000 Mar 26, 2020 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automati...

20V181000 Mar 25, 2020 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake ...

20V156000 Mar 18, 2020 EQUIPMENT:OTHER:LABELS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to ...

20V155000 Mar 18, 2020 EQUIPMENT:OTHER:LABELS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (...

20V157000 Mar 18, 2020 TIRES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly ...

20V110000 Feb 25, 2020 STEERING:COLUMN

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering...

20V109000 Feb 25, 2020 STEERING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have...

20V078000 Feb 12, 2020 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been ...

20V079000 Feb 12, 2020 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel...

19V908000 Dec 19, 2019 EQUIPMENT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly r...

19V798000 Nov 7, 2019 FUEL SYSTEM, DIESEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank ma...

19V800000 Nov 6, 2019 SEATS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

19V716000 Oct 8, 2019 STRUCTURE:BODY:DOOR

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make o...

19V693000 Oct 2, 2019 UNKNOWN OR OTHER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt...

19V695000 Oct 2, 2019 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these...

19V665000 Sep 18, 2019 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a r...

19V591000 Aug 12, 2019 EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH

Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is tu...

19V507000 Jul 2, 2019 VISIBILITY:GLASS, SIDE/REAR

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead ...

19V309000 Apr 18, 2019 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver fro...

19V284000 Apr 9, 2019 EXTERIOR LIGHTING:HEADLIGHTS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adj...

19V222000 Mar 20, 2019 UNKNOWN OR OTHER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety...

Complaints

Showing 20 of 186
Sep 17, 2025 Seat Belts 58,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front driver’s seat belt message remained displayed. The vehicle was taken to the local dealer, who diagnosed that the seat belt buckle was faulty. The seat belt assembly was replaced, and...

Sep 17, 2025 Seat Belts 58,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front driver’s seat belt message remained displayed. The vehicle was taken to the local dealer, who diagnosed that the seat belt buckle was faulty. The seat belt assembly was replaced, and...

Jan 13, 2025 Steering 22,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at approximately 60 MPH, the vehicle lost power steering functionality. The contact stated that an unknown warning light was illuminated. The contact turned off and restarted the vehicle and the power steering func...

Jan 13, 2025 Steering 22,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at approximately 60 MPH, the vehicle lost power steering functionality. The contact stated that an unknown warning light was illuminated. The contact turned off and restarted the vehicle and the power steering func...

Jan 3, 2025 Electrical System

When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinte...

Jan 3, 2025 Visibility/wiper

When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinte...

Jan 3, 2025 Electrical System

When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinte...

Jan 3, 2025 Visibility/wiper

When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinte...

Nov 25, 2024 Engine

The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has been no inspections by manufacturer or any other representative. There were no warning signs. Manufacturer offered no warranties.

Nov 25, 2024 Engine

The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has been no inspections by manufacturer or any other representative. There were no warning signs. Manufacturer offered no warranties.

Sep 11, 2024 Forward Collision Avoidance 8,149 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message "Distance Assistance Currently Unavailable" was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control...

Sep 11, 2024 Vehicle Speed Control 8,149 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message "Distance Assistance Currently Unavailable" was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control...

Sep 11, 2024 Forward Collision Avoidance 8,149 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message "Distance Assistance Currently Unavailable" was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control...

Sep 11, 2024 Vehicle Speed Control 8,149 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message "Distance Assistance Currently Unavailable" was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control...

Jul 8, 2024 Vehicle Speed Control

Depressing accelerator while in 'D'rive or 'R'everse does not increase RPM or power and vehicle does not move. While keeping the pedal pressed to the floor it will then slowly RPMs will increase and it will creep forward. It will rev. while in park or neutral.

Jul 8, 2024 Vehicle Speed Control

Depressing accelerator while in 'D'rive or 'R'everse does not increase RPM or power and vehicle does not move. While keeping the pedal pressed to the floor it will then slowly RPMs will increase and it will creep forward. It will rev. while in park or neutral.

Jul 1, 2024 Lane Departure

The Crosswind Assist feature of this van has caused near-accidents for me several times over the last few years, and especially last week while on vacation. It is a KNOWN problem with owners with no known recall as far as I am aware. It is an extremely abrupt maneuver that has pushed me halfway into...

Jul 1, 2024 Lane Departure

The Crosswind Assist feature of this van has caused near-accidents for me several times over the last few years, and especially last week while on vacation. It is a KNOWN problem with owners with no known recall as far as I am aware. It is an extremely abrupt maneuver that has pushed me halfway into...

Jul 1, 2024 Lane Departure

The Crosswind Assist feature of this van has caused near-accidents for me several times over the last few years, and especially last week while on vacation. It is a KNOWN problem with owners with no known recall as far as I am aware. It is an extremely abrupt maneuver that has pushed me halfway into...

Jul 1, 2024 Lane Departure

The Crosswind Assist feature of this van has caused near-accidents for me several times over the last few years, and especially last week while on vacation. It is a KNOWN problem with owners with no known recall as far as I am aware. It is an extremely abrupt maneuver that has pushed me halfway into...

May 15, 2024 Seat Belts

Front Left Malfunction Warning Light came on randomly one day. There was an airbag symbol that appeared on the dash as well. The vehicle has not been in any collisions. Mercedes USA says seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileag...

May 15, 2024 Air Bags

Front Left Malfunction Warning Light came on randomly one day. There was an airbag symbol that appeared on the dash as well. The vehicle has not been in any collisions. Mercedes USA says seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileag...

May 15, 2024 Seat Belts

Front Left Malfunction Warning Light came on randomly one day. There was an airbag symbol that appeared on the dash as well. The vehicle has not been in any collisions. Mercedes USA says seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileag...

May 15, 2024 Air Bags

Front Left Malfunction Warning Light came on randomly one day. There was an airbag symbol that appeared on the dash as well. The vehicle has not been in any collisions. Mercedes USA says seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileag...

May 14, 2024 Electrical System 91,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated when the vehicle started, the instrument panel failed to display properly, with the check engine warning light illuminated. The contact was concerned that the vehicle was hazardous to drive and could be severely injured if the i...

May 14, 2024 Electrical System 91,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated when the vehicle started, the instrument panel failed to display properly, with the check engine warning light illuminated. The contact was concerned that the vehicle was hazardous to drive and could be severely injured if the i...

Apr 29, 2024 Tires

Tire size: 245/75 R16 LT 120/116Q Tire: Kumho Crugen HT51 I was driving on [XXX] and had only been driving about 30 minutes. I heard a sound and could see rubber from rear passenger side tire separating from the tire. I assumed I had a flat tire and immediately pulled over to the right shoulder of ...

Apr 29, 2024 Tires

Tire size: 245/75 R16 LT 120/116Q Tire: Kumho Crugen HT51 I was driving on [XXX] and had only been driving about 30 minutes. I heard a sound and could see rubber from rear passenger side tire separating from the tire. I assumed I had a flat tire and immediately pulled over to the right shoulder of ...

Apr 23, 2024 Unknown Or Other

Exhaust smells started coming through the air vents while driving, after the catalytic converter was changed. I discovered through my own inspection, that exhaust was leaking at the connection point between the catalytic converter and the turbocharger. The fumes were entering the airflow for the pas...

Apr 23, 2024 Unknown Or Other

Exhaust smells started coming through the air vents while driving, after the catalytic converter was changed. I discovered through my own inspection, that exhaust was leaking at the connection point between the catalytic converter and the turbocharger. The fumes were entering the airflow for the pas...

Apr 4, 2024 Electronic Stability Control (esc) 80,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the stability crosswinds feature engaged in windy weather, the brakes independently activated without driver input, and the vehicle swerved and was uncontrollable. There were no warning ...

Apr 4, 2024 Service Brakes 80,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the stability crosswinds feature engaged in windy weather, the brakes independently activated without driver input, and the vehicle swerved and was uncontrollable. There were no warning ...

Apr 4, 2024 Electronic Stability Control (esc) 80,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the stability crosswinds feature engaged in windy weather, the brakes independently activated without driver input, and the vehicle swerved and was uncontrollable. There were no warning ...

Apr 4, 2024 Service Brakes 80,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the stability crosswinds feature engaged in windy weather, the brakes independently activated without driver input, and the vehicle swerved and was uncontrollable. There were no warning ...

Feb 27, 2024 Power Train

My EIS module rendered my vehicle inoperable and left me stranded in the winter and left me stranded 54 miles away from the closest repair shop. Only because this is a know issue (see below) AND I had cell phone service enough to research this problem AND I had an air compressor to blow the wet/cor...

Feb 27, 2024 Power Train

My EIS module rendered my vehicle inoperable and left me stranded in the winter and left me stranded 54 miles away from the closest repair shop. Only because this is a know issue (see below) AND I had cell phone service enough to research this problem AND I had an air compressor to blow the wet/cor...

Dec 2, 2023 Unknown Or Other

The locking mechanism on the sliding door of our 2019 15-passenger Mercedes Sprinter seems to be defective at best, and at worst, may be a safety hazard. The hand-locking part has been broken twice during our less than three-year stint with this vehicle. Twice we’ve had the lock looked at when we...

Dec 2, 2023 Unknown Or Other

The locking mechanism on the sliding door of our 2019 15-passenger Mercedes Sprinter seems to be defective at best, and at worst, may be a safety hazard. The hand-locking part has been broken twice during our less than three-year stint with this vehicle. Twice we’ve had the lock looked at when we...

Jun 6, 2023 Electrical System

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable...

Jun 6, 2023 Visibility

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable...

Jun 6, 2023 Electrical System

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable...

Jun 6, 2023 Visibility

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable...

May 30, 2023 Unknown Or Other Fire

A fire started in the engine compartment our our vehicle while driving home. I was unable to put out the fire and the entire van burned

May 30, 2023 Unknown Or Other Fire

A fire started in the engine compartment our our vehicle while driving home. I was unable to put out the fire and the entire van burned

Mar 16, 2023 Service Brakes, Hydraulic 47,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer determined that the rear driver's side brake caliper was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aw...

Mar 16, 2023 Service Brakes, Hydraulic 47,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer determined that the rear driver's side brake caliper was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aw...

Mar 12, 2023 Forward Collision Avoidance

The adaptive distance assist system shuts down if no vehicle is sensed for approximately 1.5 hours. The system typically will not re-engage until the vehicle is restarted with an object in front of the vehicle enabling the system to self confirm that the sensors are functioning properly. This is a d...

Mar 12, 2023 Forward Collision Avoidance

The adaptive distance assist system shuts down if no vehicle is sensed for approximately 1.5 hours. The system typically will not re-engage until the vehicle is restarted with an object in front of the vehicle enabling the system to self confirm that the sensors are functioning properly. This is a d...

Feb 14, 2023 Power Train

When switching gears from park into drive or reverse. There is a large knock coming from the Differential area. The knock was getting louder, and the vehicle did not drive as smooth kept getting worse with time. I took it to differential specialist. He diagnosed the problem as loose axle shafts and ...

Feb 14, 2023 Power Train

When switching gears from park into drive or reverse. There is a large knock coming from the Differential area. The knock was getting louder, and the vehicle did not drive as smooth kept getting worse with time. I took it to differential specialist. He diagnosed the problem as loose axle shafts and ...

Jan 10, 2023 Engine

In normal driving, the EGR valve becomes clogged with black soot, and the valve becomes jammed. The first symptom is a hesitation at approximately 1800 RPM, resulting in unpredictable forward motion. Within several hundred miles, this second symptom occurs, the engine will not operate above 2500 rp...

Jan 10, 2023 Engine

In normal driving, the EGR valve becomes clogged with black soot, and the valve becomes jammed. The first symptom is a hesitation at approximately 1800 RPM, resulting in unpredictable forward motion. Within several hundred miles, this second symptom occurs, the engine will not operate above 2500 rp...

Dec 25, 2022 Steering

Hello and happy holidays! NHTSA RECALL 21V241000 or DVUSA NV3LETULPX This recall is marked completed by a dealer MB of Nanuet (99 NY-304, Nanuet, NY 10954 ) or MB of Paramus (755 NJ-17, Paramus, NJ 07652) Today I discovered my power steering liquid reservoir is dry empty, I couldn’t believe mysel...

Dec 25, 2022 Steering

Hello and happy holidays! NHTSA RECALL 21V241000 or DVUSA NV3LETULPX This recall is marked completed by a dealer MB of Nanuet (99 NY-304, Nanuet, NY 10954 ) or MB of Paramus (755 NJ-17, Paramus, NJ 07652) Today I discovered my power steering liquid reservoir is dry empty, I couldn’t believe mysel...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Dec 6, 2022 Forward Collision Avoidance

The "Distronic" Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed ...

Nov 22, 2022 Forward Collision Avoidance

The automatic emergency braking feature is regularly activated while driving on the highway when driving under bridges and large overhead road signs. Sometimes, the van only beeps at me, indicating that an obstruction was detected but not doing anything in response. More alarmingly, however, the van...

Nov 22, 2022 Forward Collision Avoidance

The automatic emergency braking feature is regularly activated while driving on the highway when driving under bridges and large overhead road signs. Sometimes, the van only beeps at me, indicating that an obstruction was detected but not doing anything in response. More alarmingly, however, the van...

Aug 11, 2022 Power Train

Park feature on automatic transmission. Unit is available for inspection upon request. Unit was idling on the street for approximately 10 minutes, vehicle was in park. Vehicle began rolling down the incline while in park. Crew was in vehicle applied the brakes to stop the vehicle from rolling. Ve...

Aug 11, 2022 Power Train

Park feature on automatic transmission. Unit is available for inspection upon request. Unit was idling on the street for approximately 10 minutes, vehicle was in park. Vehicle began rolling down the incline while in park. Crew was in vehicle applied the brakes to stop the vehicle from rolling. Ve...

Jun 3, 2022 Unknown Or Other

Regarding onboard OEM Navigation system (MBUX) - I feel there is a serious safety issue in the factory supplied, vehicle specific GPS Navigation unit. In the Northeast, we have many parkways, low bridges etc. and the built in navigation system will happily route you onto restricted access parkways o...

Jun 3, 2022 Unknown Or Other

Regarding onboard OEM Navigation system (MBUX) - I feel there is a serious safety issue in the factory supplied, vehicle specific GPS Navigation unit. In the Northeast, we have many parkways, low bridges etc. and the built in navigation system will happily route you onto restricted access parkways o...

Feb 15, 2022 Parking Brake Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Feb 15, 2022 Power Train Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Feb 15, 2022 Parking Brake Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Feb 15, 2022 Parking Brake Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Feb 15, 2022 Power Train Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Feb 15, 2022 Parking Brake Crash 50,925 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while an employee was moving the vehicle out of the garage into the parking lot, the employee shifted the vehicle into PARK with the engine running. The contact exited the vehicle and while walking to the rear of the vehicle, th...

Jan 21, 2022 Suspension 15,000 mi

The contact's uncle owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that an abnormal rubbing sound was coming from the vehicle without warning. After an inspection, neither the contact nor his uncle could diagnose the cause of the failure. While the contact's uncle was driving 70 MPH, on...

Jan 21, 2022 Wheels 15,000 mi

The contact's uncle owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that an abnormal rubbing sound was coming from the vehicle without warning. After an inspection, neither the contact nor his uncle could diagnose the cause of the failure. While the contact's uncle was driving 70 MPH, on...

Jan 21, 2022 Suspension 15,000 mi

The contact's uncle owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that an abnormal rubbing sound was coming from the vehicle without warning. After an inspection, neither the contact nor his uncle could diagnose the cause of the failure. While the contact's uncle was driving 70 MPH, on...

Jan 21, 2022 Wheels 15,000 mi

The contact's uncle owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that an abnormal rubbing sound was coming from the vehicle without warning. After an inspection, neither the contact nor his uncle could diagnose the cause of the failure. While the contact's uncle was driving 70 MPH, on...

Jan 18, 2022 Electrical System Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Jan 18, 2022 Service Brakes Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Jan 18, 2022 Service Brakes, Hydraulic Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Jan 18, 2022 Electrical System Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Jan 18, 2022 Service Brakes Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Jan 18, 2022 Service Brakes, Hydraulic Crash 13,575 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to ...

Dec 6, 2021 Electrical System

2019 MERCEDES BENZ SPRINTER 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE ELECTRONIC MODULES. THE CONSUMER STATED THE EIS AND EZS MODULES ARE EXPOSED TO WET AND DAMP CONDITIONS. OVERTIME THEY CORRODE AND NEED TO BE REPLACED. THE CONSUMER STATED THE MODULES WERE IN A POOR LOCATION. THE CONSUMER STA...

Dec 6, 2021 Electrical System

2019 MERCEDES BENZ SPRINTER 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE ELECTRONIC MODULES. THE CONSUMER STATED THE EIS AND EZS MODULES ARE EXPOSED TO WET AND DAMP CONDITIONS. OVERTIME THEY CORRODE AND NEED TO BE REPLACED. THE CONSUMER STATED THE MODULES WERE IN A POOR LOCATION. THE CONSUMER STA...

Oct 2, 2021 Steering

I brought my 2019 4x4 Sprinter Van in for a campaign recall for the power steering hoses and clamps. The dealership said they made the repairs as necessary and sent me on my way. A few weeks later the power steering hoses blew while driving and almost caused an accident. I was stuck on the side of ...

Oct 2, 2021 Steering

I brought my 2019 4x4 Sprinter Van in for a campaign recall for the power steering hoses and clamps. The dealership said they made the repairs as necessary and sent me on my way. A few weeks later the power steering hoses blew while driving and almost caused an accident. I was stuck on the side of ...

Sep 15, 2021 Unknown Or Other

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 15, 2021 Electrical System

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 15, 2021 Visibility/wiper

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 15, 2021 Unknown Or Other

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 15, 2021 Electrical System

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 15, 2021 Visibility/wiper

The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings

Sep 14, 2021 Unknown Or Other

The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the ...

Sep 14, 2021 Unknown Or Other

The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the ...

Aug 30, 2021 Steering

I took my vehicle in for a recall on power steering hose 12/20. They said it was fixed. Last week I was driving down a 9000 foot mountain with my family when the power steering hose disconnected and I lost power steering while coming down an 8% grade. We almost went over the edge but luckily I was a...

Aug 30, 2021 Steering

I took my vehicle in for a recall on power steering hose 12/20. They said it was fixed. Last week I was driving down a 9000 foot mountain with my family when the power steering hose disconnected and I lost power steering while coming down an 8% grade. We almost went over the edge but luckily I was a...

Aug 20, 2021 Power Train

The contact owns a 2019 Mercedes Benz Sprinter 2500. The contact state that while in PARK, the vehicle moved and rolled away. Additionally, while in park the vehicle moved when the seat belt was released. There were no warning lights illuminated. The vehicle was taken to the local dealer where they ...

Aug 20, 2021 Power Train

The contact owns a 2019 Mercedes Benz Sprinter 2500. The contact state that while in PARK, the vehicle moved and rolled away. Additionally, while in park the vehicle moved when the seat belt was released. There were no warning lights illuminated. The vehicle was taken to the local dealer where they ...

Aug 11, 2021 Power Train Crash 965 mi

The contact's client was utilizing a 2019 Mercedes- Benz Sprinter 2500 for work. The contact stated while the vehicle was in park, the driver exited the vehicle however, it rolled backward, flipped over, and crushed the driver's legs. There were no warning lights illuminated. The driver sustained ro...

Aug 11, 2021 Power Train Crash 965 mi

The contact's client was utilizing a 2019 Mercedes- Benz Sprinter 2500 for work. The contact stated while the vehicle was in park, the driver exited the vehicle however, it rolled backward, flipped over, and crushed the driver's legs. There were no warning lights illuminated. The driver sustained ro...

Aug 9, 2021 Service Brakes Crash

DRIVER STATED HE PUT THE VAN IN PARK ON BUT DIDN'T ENGAGE THE EMERGENCY BRAKE. ON HIS WAY TO MAKE HIS DELIVERY, THE VAN STARTED ROLLING BACKWARDS WITH THE DRIVER SIDE DOOR OPEN AND ROLLED BACKED INTO PILE OF SNOW.

Aug 9, 2021 Service Brakes Crash

DRIVER STATED HE PUT THE VAN IN PARK ON BUT DIDN'T ENGAGE THE EMERGENCY BRAKE. ON HIS WAY TO MAKE HIS DELIVERY, THE VAN STARTED ROLLING BACKWARDS WITH THE DRIVER SIDE DOOR OPEN AND ROLLED BACKED INTO PILE OF SNOW.

Jul 29, 2021 Power Train 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while the vehicle was parked, the vehicle started rolling backward without warning. The contact stated that the TPMS warning light was illuminated. The vehicle was diagnosed but was not repaired. The manufacturer was not informe...

Jul 29, 2021 Wheels 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was stopping, the contact heard a humming sound coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not ...

Jul 29, 2021 Electrical System 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the MBUX multimedia system became inoperable resulting in the rear-view camera not functioning as designed. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V4...

Jul 29, 2021 Back Over Prevention 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the MBUX multimedia system became inoperable resulting in the rear-view camera not functioning as designed. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V4...

Jul 29, 2021 Power Train 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while the vehicle was parked, the vehicle started rolling backward without warning. The contact stated that the TPMS warning light was illuminated. The vehicle was diagnosed but was not repaired. The manufacturer was not informe...

Jul 29, 2021 Wheels 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was stopping, the contact heard a humming sound coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not ...

Jul 29, 2021 Electrical System 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the MBUX multimedia system became inoperable resulting in the rear-view camera not functioning as designed. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V4...

Jul 29, 2021 Back Over Prevention 24,000 mi

The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the MBUX multimedia system became inoperable resulting in the rear-view camera not functioning as designed. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V4...

Jun 22, 2021 Unknown Or Other Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

Jun 22, 2021 Fuel/propulsion System Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

Jun 22, 2021 Engine Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

Jun 22, 2021 Unknown Or Other Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

Jun 22, 2021 Fuel/propulsion System Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

Jun 22, 2021 Engine Fire

Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.

May 7, 2021 Structure Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

May 7, 2021 Service Brakes Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

May 7, 2021 Unknown Or Other Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

May 7, 2021 Structure Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

May 7, 2021 Service Brakes Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

May 7, 2021 Unknown Or Other Crash 28,500 mi

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT ...

Mar 31, 2021 Power Train 39,610 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 31, 2021 Power Train 28,873 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 31, 2021 Power Train 42,935 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 31, 2021 Power Train 39,610 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 31, 2021 Power Train 28,873 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 31, 2021 Power Train 42,935 mi

WE ARE EXPERIENCING AN ISSUE WITH OUR 2019 MERCEDES SPRINTERS FREELY ROLLING IN PARK AFTER 10 MINUTES OF IDLE TIME. WE HAVE 20 SPRINTERS AND OUT OF THE 20 WE WERE ABLE TO DUPLICATE THIS ISSUE ON 4 SO FAR. ONE UNIT SPENT ABOUT TWO MONTHS AT THE DEALER AND THEY REPLACED THE TRANSMISSION ON IT. THAT SE...

Mar 26, 2021 Service Brakes Crash

OCTOBER 12 2020, VEHICLE WAS TURNED OFF AND IN PARK. DRIVER WAS NOT IN VEHICLE AND OUTSIDE OF VEHICLE MAKING DELIVERY. MERCEDES SPRINTER ROLLED BACKWARDS INTO SOMEONE'S CAR, COULD HAVE KILLED SOMEONE.

Mar 26, 2021 Service Brakes Crash

OCTOBER 12 2020, VEHICLE WAS TURNED OFF AND IN PARK. DRIVER WAS NOT IN VEHICLE AND OUTSIDE OF VEHICLE MAKING DELIVERY. MERCEDES SPRINTER ROLLED BACKWARDS INTO SOMEONE'S CAR, COULD HAVE KILLED SOMEONE.

Mar 25, 2021 Service Brakes Crash

THE VEHICLE WAS TURNED OFF AND IN PARK. THE BRAKE WAS ENGAGED. IT ROLLED BACKWARDS DOWN A HILL ON TOP OF SOMEONE'S CAR AND COULD HAVE KILLED SOMEONE. UPONE MORE INSPECTION, IT WAS DETERMINED THAT THE MERCEDES 2019 SPRINTERS ARE MADE WITH FAULTY PARKING PRAWLS INSTALLED IN THEM NOT FIT TO HOLD A L...

Mar 25, 2021 Power Train Crash 37,798 mi

ROLLAWAY FROM PARK. IMPACT AT RIGHT REAR OF VEHICLE.*DT Consumer stated delivery driver had the vehicle on park and left the vehicle to deliver a package. While outside the vehicle, he heard a noise and vehicle began rolling downhill. As it rolled he heard a clicking noise (believed to be the parki...

Mar 25, 2021 Service Brakes Crash

THE VEHICLE WAS TURNED OFF AND IN PARK. THE BRAKE WAS ENGAGED. IT ROLLED BACKWARDS DOWN A HILL ON TOP OF SOMEONE'S CAR AND COULD HAVE KILLED SOMEONE. UPONE MORE INSPECTION, IT WAS DETERMINED THAT THE MERCEDES 2019 SPRINTERS ARE MADE WITH FAULTY PARKING PRAWLS INSTALLED IN THEM NOT FIT TO HOLD A L...

Mar 25, 2021 Power Train Crash 37,798 mi

ROLLAWAY FROM PARK. IMPACT AT RIGHT REAR OF VEHICLE.*DT Consumer stated delivery driver had the vehicle on park and left the vehicle to deliver a package. While outside the vehicle, he heard a noise and vehicle began rolling downhill. As it rolled he heard a clicking noise (believed to be the parki...

Mar 23, 2021 Power Train 20,900 mi

WE RUN A FLEET OF MERCEDES SPRINTERS AND WE HAVE ENCOUNTERED AN ISSUE THAT UNDER CERTAIN CIRCUMSTANCES THE VEHICLE IN QUESTION MAY ROLL FREELY AFTER BEING PLACED INTO PARK. THE INDICATOR ON THE DASHBOARD SHOWS THAT THE VEHICLE IS IN PARK, BUT AFTER 10 MINUTES OF IDLE TIME SOME VEHICLES WILL RELEASE ...

Mar 23, 2021 Power Train 20,900 mi

WE RUN A FLEET OF MERCEDES SPRINTERS AND WE HAVE ENCOUNTERED AN ISSUE THAT UNDER CERTAIN CIRCUMSTANCES THE VEHICLE IN QUESTION MAY ROLL FREELY AFTER BEING PLACED INTO PARK. THE INDICATOR ON THE DASHBOARD SHOWS THAT THE VEHICLE IS IN PARK, BUT AFTER 10 MINUTES OF IDLE TIME SOME VEHICLES WILL RELEASE ...

Mar 22, 2021 Unknown Or Other Fire 20,000 mi

SPRINTER VAN CAUGHT FIRE BURNING UP THE ENTIRE VEHICLE. VAN WAS SERVICED A WEEK PRIOR TO FIRE FOR AN ISSUE WITH THE A/C BY MERCEDES BENZ OF JACKSONVILLE. VAN WAS DRIVEN DAILY AFTER SERVICE APPOINTMENT AND BEGAN TO SMOKE. ONCE IT WAS PARKED IN A PARKING LOT (CHURCH/SCHOOL LOT) IT BURST INTO FLAMES...

Mar 22, 2021 Unknown Or Other Fire 20,000 mi

SPRINTER VAN CAUGHT FIRE BURNING UP THE ENTIRE VEHICLE. VAN WAS SERVICED A WEEK PRIOR TO FIRE FOR AN ISSUE WITH THE A/C BY MERCEDES BENZ OF JACKSONVILLE. VAN WAS DRIVEN DAILY AFTER SERVICE APPOINTMENT AND BEGAN TO SMOKE. ONCE IT WAS PARKED IN A PARKING LOT (CHURCH/SCHOOL LOT) IT BURST INTO FLAMES...

Mar 12, 2021 Electrical System 43,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V055000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH...

Mar 12, 2021 Electrical System 43,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V055000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH...

Oct 1, 2020 Electronic Stability Control (esc) 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Oct 1, 2020 Vehicle Speed Control 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Oct 1, 2020 Steering 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Oct 1, 2020 Electronic Stability Control (esc) 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Oct 1, 2020 Vehicle Speed Control 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Oct 1, 2020 Steering 4,000 mi

THE VEHICLE HAS SOME EMERGENCY STEERING CONTROL THAT IS AUTOMATICALLY BUILT IN. IF YOU GO OUTSIDE OF THE LANES, IT NOT ONLY STEERS YOU BACK TO WITHIN THE LANES, BUT ALSO SLAMS ON THE BRAKES. IT IS AUTOMATICALLY ON. IT CAN BE SHIFTED OFF EVERY SINGLE TIME YOU START THE VEHICLE, BUT IT IS A DEFAULT S...

Sep 14, 2020 Steering 9,500 mi

THIS SAFETY INCIDENT REPORT APPLIES TO ALL 2019+ SPRINTER 1500/2500/3500 WITH THE 4X4 DRIVETRAIN (HYDRAULIC POWER STEERING SYSTEM), IT DOES NOT APPLY TO 2WD MODELS WITH ELECTRONIC POWER STEERING RACKS. THE UPPER POWER STEERING HOSE THAT CONNECTS THE PS RESERVOIR TO THE PS COOLING ELEMENT LOCATED ...

Sep 14, 2020 Steering 9,500 mi

THIS SAFETY INCIDENT REPORT APPLIES TO ALL 2019+ SPRINTER 1500/2500/3500 WITH THE 4X4 DRIVETRAIN (HYDRAULIC POWER STEERING SYSTEM), IT DOES NOT APPLY TO 2WD MODELS WITH ELECTRONIC POWER STEERING RACKS. THE UPPER POWER STEERING HOSE THAT CONNECTS THE PS RESERVOIR TO THE PS COOLING ELEMENT LOCATED ...

Aug 25, 2020 Steering 8,200 mi

POWER STEERING HOSE IS COMING LOOSE. IT IS ABOUT HALFWAY OFF. NUMEROUS REPORTS OF THE POWER STEERING HOSE COMING OFF COMPLETELY ON FACEBOOK GROUP FOR SPRINTER CAMPER VANS.THAT WAS THE ONLY REASON I SAW IT. THANKFULLY I WAS ABLE TO FIX WITH A STRONGER CLAMP BEFORE IT CAME OFF. WHEN THE HOSE DO...

Aug 25, 2020 Steering 8,200 mi

POWER STEERING HOSE IS COMING LOOSE. IT IS ABOUT HALFWAY OFF. NUMEROUS REPORTS OF THE POWER STEERING HOSE COMING OFF COMPLETELY ON FACEBOOK GROUP FOR SPRINTER CAMPER VANS.THAT WAS THE ONLY REASON I SAW IT. THANKFULLY I WAS ABLE TO FIX WITH A STRONGER CLAMP BEFORE IT CAME OFF. WHEN THE HOSE DO...

Aug 24, 2020 Engine 3,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS PULLED OVER. THE CONTACT STATED THAT HE LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE HOSE CONNECTING THE RESERVOIR HAD DETACHED....

Aug 24, 2020 Steering 3,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS PULLED OVER. THE CONTACT STATED THAT HE LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE HOSE CONNECTING THE RESERVOIR HAD DETACHED....

Aug 24, 2020 Steering 5,000 mi

AS IS NOW COMMONLY BEING REPORTED WITH THESE VEHICLES, THE LOWER POWER STEERING HOSE CLAMP IS INADEQUATE AND THE HOSE IS SLIPPING OFF THE PUMP. THIS WOULD LEAD TO A TOTAL LOSE OF POWER STEERING. THIS WAS PURCHASED NEW AND NOW HAS 5000 MILES ON IT.

Aug 24, 2020 Engine 3,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS PULLED OVER. THE CONTACT STATED THAT HE LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE HOSE CONNECTING THE RESERVOIR HAD DETACHED....

Aug 24, 2020 Steering 3,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS PULLED OVER. THE CONTACT STATED THAT HE LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE HOSE CONNECTING THE RESERVOIR HAD DETACHED....

Aug 24, 2020 Steering 5,000 mi

AS IS NOW COMMONLY BEING REPORTED WITH THESE VEHICLES, THE LOWER POWER STEERING HOSE CLAMP IS INADEQUATE AND THE HOSE IS SLIPPING OFF THE PUMP. THIS WOULD LEAD TO A TOTAL LOSE OF POWER STEERING. THIS WAS PURCHASED NEW AND NOW HAS 5000 MILES ON IT.

Aug 19, 2020 Steering 12,000 mi

POWER STEERING HOSE IS COMING OFF. LOWER HOSE ONLY. CHECKED THIS AS IT IS A COMMON COMPLAINT FILED BY OTHER WINNEABAGO REVEL OWNERS. OTHERS HAVE HAD THEIRS COME OFF COMPLETELY AND LOST THEIR POWER STEERING. I WANTED TO MAKE SURE THIS DID NOT HAPPEN TO ME ON THE MOUNTAIN ROADS I TRAVEL. HOSE IS ...

Aug 19, 2020 Steering 12,000 mi

POWER STEERING HOSE IS COMING OFF. LOWER HOSE ONLY. CHECKED THIS AS IT IS A COMMON COMPLAINT FILED BY OTHER WINNEABAGO REVEL OWNERS. OTHERS HAVE HAD THEIRS COME OFF COMPLETELY AND LOST THEIR POWER STEERING. I WANTED TO MAKE SURE THIS DID NOT HAPPEN TO ME ON THE MOUNTAIN ROADS I TRAVEL. HOSE IS ...

Aug 17, 2020 Steering 2,200 mi

I BOUGHT MY WINNEBAGO REVEL 4 WEEKS AGO, 200 MILES WERE ON IT FROM THE DEALER, LAMESA RV IN PHOENIX, AZ. AFTER PUTTING 2,000 MILES ON IT, I WAS NOTIFIED BY MEMBERS OF A REVEL GROUP TO CHECK THE POWER STEERING HOSES, AS THE FACTORY CLAMPS DO NOT HOLD THE BOTTOM HOSE ON. WENT OUT, CHECKED THE HOSE...

Aug 17, 2020 Steering 2,200 mi

I BOUGHT MY WINNEBAGO REVEL 4 WEEKS AGO, 200 MILES WERE ON IT FROM THE DEALER, LAMESA RV IN PHOENIX, AZ. AFTER PUTTING 2,000 MILES ON IT, I WAS NOTIFIED BY MEMBERS OF A REVEL GROUP TO CHECK THE POWER STEERING HOSES, AS THE FACTORY CLAMPS DO NOT HOLD THE BOTTOM HOSE ON. WENT OUT, CHECKED THE HOSE...

Aug 13, 2020 Steering 23 mi

LOWER POWER STEERING HOSE DETACHING FROM COOLER POTENTIALLY CAUSING LOSS OF POWER STEERING. I HAVE 23 MILES ON THE VAN. THIS IS A KNOWN ISSUE ACROSS SPRINTER FORUMS.

Aug 13, 2020 Steering 23 mi

LOWER POWER STEERING HOSE DETACHING FROM COOLER POTENTIALLY CAUSING LOSS OF POWER STEERING. I HAVE 23 MILES ON THE VAN. THIS IS A KNOWN ISSUE ACROSS SPRINTER FORUMS.

Aug 9, 2020 Steering 3,600 mi

THIS AFTERNOON (2020-08-09) THE POWER STEERING SYSTEM ON MY VAN FAILED. NO WARNING, NO WARNING LIGHTS ON THE DASH. JUST A SUDDEN DESIRE TO NOT WANT TO GO ROUND A CORNER AND PLOW STRAIGHT ON JUST AS I WAS ENTERING A TWISTY MOUNTAIN CANYON WITH PRECIPITOUS DROPS (LEE HILL DR, BOULDER, CO). LUCKILY I W...

Aug 9, 2020 Steering 3,600 mi

THIS AFTERNOON (2020-08-09) THE POWER STEERING SYSTEM ON MY VAN FAILED. NO WARNING, NO WARNING LIGHTS ON THE DASH. JUST A SUDDEN DESIRE TO NOT WANT TO GO ROUND A CORNER AND PLOW STRAIGHT ON JUST AS I WAS ENTERING A TWISTY MOUNTAIN CANYON WITH PRECIPITOUS DROPS (LEE HILL DR, BOULDER, CO). LUCKILY I W...

Jul 27, 2020 Vehicle Speed Control 15,000 mi

THIS VEHICLE IS EQUIPPED WITH SOME SORT OF WIND SHEER WARNING SYSTEM THAT DETECTS CROSS WINDS AND SUDDENLY SLAMS ON THE BRAKES, WHEN YOU LEAST EXPECT IT. I WAS DRIVING THE SPEED LIMIT ON I-40 IN ARIZONA AT 75 MPH ON CRUISE CONTROL, AND WAS PASSING A TRUCK IN THE LEFT LANE. IT WAS A SOMEWHAT WINDY ...

Jul 27, 2020 Steering 15,000 mi

THIS VEHICLE IS EQUIPPED WITH SOME SORT OF WIND SHEER WARNING SYSTEM THAT DETECTS CROSS WINDS AND SUDDENLY SLAMS ON THE BRAKES, WHEN YOU LEAST EXPECT IT. I WAS DRIVING THE SPEED LIMIT ON I-40 IN ARIZONA AT 75 MPH ON CRUISE CONTROL, AND WAS PASSING A TRUCK IN THE LEFT LANE. IT WAS A SOMEWHAT WINDY ...

Jul 27, 2020 Vehicle Speed Control 15,000 mi

THIS VEHICLE IS EQUIPPED WITH SOME SORT OF WIND SHEER WARNING SYSTEM THAT DETECTS CROSS WINDS AND SUDDENLY SLAMS ON THE BRAKES, WHEN YOU LEAST EXPECT IT. I WAS DRIVING THE SPEED LIMIT ON I-40 IN ARIZONA AT 75 MPH ON CRUISE CONTROL, AND WAS PASSING A TRUCK IN THE LEFT LANE. IT WAS A SOMEWHAT WINDY ...

Jul 27, 2020 Steering 15,000 mi

THIS VEHICLE IS EQUIPPED WITH SOME SORT OF WIND SHEER WARNING SYSTEM THAT DETECTS CROSS WINDS AND SUDDENLY SLAMS ON THE BRAKES, WHEN YOU LEAST EXPECT IT. I WAS DRIVING THE SPEED LIMIT ON I-40 IN ARIZONA AT 75 MPH ON CRUISE CONTROL, AND WAS PASSING A TRUCK IN THE LEFT LANE. IT WAS A SOMEWHAT WINDY ...

Jul 20, 2020 Visibility 42,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 15 MPH, WHEN HE HEARD AN EXPLOSION AND SAW THAT THE REAR DRIVER SIDE WINDOW HAD EXPLODED ON IT'S OWN. THE CONTACT STATED HE SUSTAINED A CUT ON HIS LEFT FOOT BUT DID NOT SEEK ANY MEDICAL ATTENTION. THE CONTACT S...

Jul 20, 2020 Visibility 42,000 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 15 MPH, WHEN HE HEARD AN EXPLOSION AND SAW THAT THE REAR DRIVER SIDE WINDOW HAD EXPLODED ON IT'S OWN. THE CONTACT STATED HE SUSTAINED A CUT ON HIS LEFT FOOT BUT DID NOT SEEK ANY MEDICAL ATTENTION. THE CONTACT S...

Apr 29, 2020 Engine And Engine Cooling 500 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED HE DETECTED AN ABNORMAL ODOR INSIDE OF THE CABIN OF THE VEHICLE. THE CONTACT STATED HE SUFFERED FROM HEADACHES WHEN INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES BENZ OF SAN FRANCISCO SERVICE CENTER (148...

Apr 29, 2020 Structure 500 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED HE DETECTED AN ABNORMAL ODOR INSIDE OF THE CABIN OF THE VEHICLE. THE CONTACT STATED HE SUFFERED FROM HEADACHES WHEN INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES BENZ OF SAN FRANCISCO SERVICE CENTER (148...

Apr 29, 2020 Engine And Engine Cooling 500 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED HE DETECTED AN ABNORMAL ODOR INSIDE OF THE CABIN OF THE VEHICLE. THE CONTACT STATED HE SUFFERED FROM HEADACHES WHEN INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES BENZ OF SAN FRANCISCO SERVICE CENTER (148...

Apr 29, 2020 Structure 500 mi

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED HE DETECTED AN ABNORMAL ODOR INSIDE OF THE CABIN OF THE VEHICLE. THE CONTACT STATED HE SUFFERED FROM HEADACHES WHEN INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES BENZ OF SAN FRANCISCO SERVICE CENTER (148...

Mar 9, 2020 Service Brakes 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Mar 9, 2020 Electronic Stability Control (esc) 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Mar 9, 2020 Steering 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Mar 9, 2020 Service Brakes 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Mar 9, 2020 Electronic Stability Control (esc) 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Mar 9, 2020 Steering 130 mi

NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE...

Feb 29, 2020 Air Bags 1,100 mi

SRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT

Feb 29, 2020 Seat Belts 1,100 mi

SRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT

Feb 29, 2020 Air Bags 1,100 mi

SRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT

Feb 29, 2020 Seat Belts 1,100 mi

SRS FRONT LEFT WARNING LIGHT ON FOR AIRBAG AND SEATBELT

Mar 17, 2019 Power Train 120 mi

IT IS BRAND NEW VEHICLE AND WHILE DRIVING A STRANGE SOUND IS COMING FROM THE VEHICLE, I WENT BACK TO DEALER AND I WAS TOLD IT IS AN MANUFACTURING DEFECT ON DRIVER SHAFT AND BEARINGS. NO PARTS AVAILABLE SO FAR AND THEY REFUSE TO GIVE ANOTHER NEW VEHICLE, THEY ARE NOT ABLE TO PROVIDE LOAN VEHICLE EITH...

Mar 17, 2019 Power Train 120 mi

IT IS BRAND NEW VEHICLE AND WHILE DRIVING A STRANGE SOUND IS COMING FROM THE VEHICLE, I WENT BACK TO DEALER AND I WAS TOLD IT IS AN MANUFACTURING DEFECT ON DRIVER SHAFT AND BEARINGS. NO PARTS AVAILABLE SO FAR AND THEY REFUSE TO GIVE ANOTHER NEW VEHICLE, THEY ARE NOT ABLE TO PROVIDE LOAN VEHICLE EITH...