2020 MERCEDES BENZ SPRINTER 2500 Problems & Recalls

On November 28, 2025, I experienced a vehicle fire in my Mercedes 2020 Sprinter 2500 4WD van. The van engine was on and idling while heating up with the van heater blower on level 6 (out of 7). After about 45 minutes, I saw a haze first and then smelled smoke. Unsure of the source, I turned the vehi...

I had 5 recalls completed at the MB Sprinter dealership in Pleasanton CA on 11/06/2025. Had hardly driven it 100 miles or 5 times since then when I noticed it was not always going into park. One recall had to do with not going in park when you push park button while foot on brake. I was not having t...

I’ve had two issues with my sprinter van that were transmission shift module that left me stranded with no way to shift the car into neutral. I was blocking a fuel pump and couldn’t get the car into gear. The first time I was stuck in a parking lot with the same issue. I can’t believe no one e...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera failed to display a rearview image. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a cause for the failure. The vehicle was not repai...

Mileage: 51,000

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera failed to display a rearview image. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a cause for the failure. The vehicle was not repai...

Mileage: 51,000

repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed minim...

repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed minim...

repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed minim...

While driving the vehicle, 4x4 and low range would engage on its own. It would cause the transfer case to grind, clunk, and lock up. This happened while the vehicle was in motion and could have easily sent the vehicle out of control. Some warning lights appeared on the dash. I took it into the dea...

Since date of purchase, May 2022, the electrical components have not worked properly. The solar panels have never worked, the second alternator used to only charge while driving intermittently now it doesn't work at all, and plugging into shore power sometimes melts the cord. The chassis battery fre...

Since date of purchase, May 2022, the electrical components have not worked properly. The solar panels have never worked, the second alternator used to only charge while driving intermittently now it doesn't work at all, and plugging into shore power sometimes melts the cord. The chassis battery fre...

The vehicle experiences complete loss of power (dead peddle) in 2 situation. both of which happen completely randomly. 1. From the start at zero miles per hour. In this situation you will start to move and then there is no power no matter how hard you press the peddle. This is very dangerous ...

Vehicle loses power and is unable to move. Pressing the accelerator to the floor, the engine develops no power. This happens randomly at higher altitudes. We have had several instances of power loss while merging into traffic. Total loss of power left us sitting in busy intersections. This is a c...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V875000 (Structure). The contact stated that the vehicle was taken to multiple local dealers in the area to repair the vehicle under the recall; however, the parts to complete the recal...

It is very difficult to start the engine, and when it starts the RPM never goes above 750. I had the van towed to a Specialist and diagnosed. Their diagnosis is that the Engine wiring harness is damaged and causing electrical malfunction which causes a number of saftey systems to prevent the vehicle...

The engine stalled when running at 60mph on the interstate. Mechanically jammed.

The wiring harness under my front passenger swivel seat became pinched and severed the wires. The air bag warning light came on. I took the vehicle to the dealer and got it fixed at my own expense. I noticed the recall #21V410000 which is for the same thing, however my van was not included. Can my v...

The wiring harness under my front passenger swivel seat became pinched and severed the wires. The air bag warning light came on. I took the vehicle to the dealer and got it fixed at my own expense. I noticed the recall #21V410000 which is for the same thing, however my van was not included. Can my v...

The wiring harness under my front passenger swivel seat became pinched and severed the wires. The air bag warning light came on. I took the vehicle to the dealer and got it fixed at my own expense. I noticed the recall #21V410000 which is for the same thing, however my van was not included. Can my v...

Mercedes has a design and installation flaw for the EIS Connector. Its location under the wheel by the metal wall allows for condensation to directly be absorbed into the connector causing corrosion. Once corrosion happens, the van becomes inoperable as the driver cannot shift gears and the van must...

Mercedes has a design and installation flaw for the EIS Connector. Its location under the wheel by the metal wall allows for condensation to directly be absorbed into the connector causing corrosion. Once corrosion happens, the van becomes inoperable as the driver cannot shift gears and the van must...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the crosswind assist activated, applying the brake, and briefly taking control of the steering, prompting the contact to pull to the shoulder of the roadway. After restarting the vehicle, t...

Mileage: 126,000

Drivers seat belt buckle steel cables that secure it broken, one completely in half. SRS light activates intermittently. I am 160lb male and have in no way contributed to this failure. This vehicle has under 12,000 miles on it and has barely used. This is clearly a safety violation

The windshield wipers are malfunctioning. They randomly turn on after using the blinkers. I cannot get them to turn off unless I turn off the vehicle. I'm afraid they will begin to fail completely and eventually not turn on. This will be a safety issue when it rains. I took the vehicle to the Merced...

After starting engine and putting transmission into drive, vehicle does not respond to throttle and will not move forward. If I put the transmission into neutral or park, the engine will respond to throttle input. Vehicle may respond to throttle when in reverse. This is an intermittent problem that ...

After starting engine and putting transmission into drive, vehicle does not respond to throttle and will not move forward. If I put the transmission into neutral or park, the engine will respond to throttle input. Vehicle may respond to throttle when in reverse. This is an intermittent problem that ...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 35 MPH, the instrument cluster lost functionality and the screen went blank. The contact stated no warning was illuminated. The contact had not taken the vehicle to a local dealer or independent mecha...

Mileage: 11,000

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 35 MPH, the instrument cluster lost functionality and the screen went blank. The contact stated no warning was illuminated. The contact had not taken the vehicle to a local dealer or independent mecha...

Mileage: 11,000

The adaptive cruise control, auto emergency breaking and collision warning stopped working on the vehicle on a clear day as I was entering the freeway for a long drive. It said sensors were dirty. I stopped, shut off vehicle, cleaned all sensor locations, and restarted vehicle. Sensors worked for 5m...

The adaptive cruise control, auto emergency breaking and collision warning stopped working on the vehicle on a clear day as I was entering the freeway for a long drive. It said sensors were dirty. I stopped, shut off vehicle, cleaned all sensor locations, and restarted vehicle. Sensors worked for 5m...

The adaptive cruise control, auto emergency breaking and collision warning stopped working on the vehicle on a clear day as I was entering the freeway for a long drive. It said sensors were dirty. I stopped, shut off vehicle, cleaned all sensor locations, and restarted vehicle. Sensors worked for 5m...

Driving at speed (70-75 mph) in the HOV lane of the I-5 Freeway south of Los Angeles, a warning signal would occasionally light up and sound when the van passed under HOV signage indicating HOV exits. Then, with a completely clear lane ahead – no vehicles, no obstacles – the van's braking system...

Driving at speed (70-75 mph) in the HOV lane of the I-5 Freeway south of Los Angeles, a warning signal would occasionally light up and sound when the van passed under HOV signage indicating HOV exits. Then, with a completely clear lane ahead – no vehicles, no obstacles – the van's braking system...

crosswind assist randomly kicking in, acting in a dangerous manner. Vehicle swirl, almost fish tailing. Other times it randomly slams on the brakes, slows down by 10mph, almost got rear ended.

crosswind assist randomly kicking in, acting in a dangerous manner. Vehicle swirl, almost fish tailing. Other times it randomly slams on the brakes, slows down by 10mph, almost got rear ended.

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 22V796000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r...

The automatic awning fully extended while I was moving at approximately 50 MPH. I was alone in the vehicle. Vehicles in the lane to my right had to change lanes and break to avoid colliding with awning. I contacted Carefree of Colorado, the manufacturer of the awning (model name: Freestyle Evolut...

The rear camera has gone out on numerous occasions. When I place the vehicle in reverse, my infotainment displays a black area with a camera with a line through it, indicating the rear camera is not working. I’m not sure if it’s the same issue as issue “21V411” that affected other 19-21 Me...

None responsive throttle, driving on highway and engine loses power and loses all throttle response causing rapid slowing to traffic behind the vehicle. No warning lamps and CEL’s. Problem occurs at random times with no CEL or warning.

None responsive throttle, driving on highway and engine loses power and loses all throttle response causing rapid slowing to traffic behind the vehicle. No warning lamps and CEL’s. Problem occurs at random times with no CEL or warning.

None responsive throttle, driving on highway and engine loses power and loses all throttle response causing rapid slowing to traffic behind the vehicle. No warning lamps and CEL’s. Problem occurs at random times with no CEL or warning.

Cross wind assist kick on for random reason, not able to disable this feature. It slams on the brake dropping my speed by 10MPH with vehicle almost rear ending me. At times it steers the vehicle in such a way that it almost fish tail.

Cross wind assist kick on for random reason, not able to disable this feature. It slams on the brake dropping my speed by 10MPH with vehicle almost rear ending me. At times it steers the vehicle in such a way that it almost fish tail.

Cross wind assist kick on for random reason, not able to disable this feature. It slams on the brake dropping my speed by 10MPH with vehicle almost rear ending me. At times it steers the vehicle in such a way that it almost fish tail.

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The vehicle was taken to the dealer; however, no cause of the failure was found. The contact related the failure to NHTSA Campaign Number 22V796000 (Power Trai...

Mileage: 32,000

On many occasions the Sprinter vans on the new models have what's called crosswind assist.. Not exactly sure what it's doing I believe it's engaging the brakes to try to stabilize the van when wins hit it from the side. On at least 10 occasions in the last year and a half 2 years when sidewinds or...

On 10-27-22 the van was parked in my home driveway where it had been parked overnight. The engine was running for approximately 10 minutes while loading things into the vehicle. The vehicle was in park and the hand parking brake was not engaged. Prior to leaving I noticed the dash icon showing the r...

Adaptive Cruise Control as well as Forward Collison warning fail to work properly when in use. Both unexpectedly malfunction for no apparent reason and vehicle will not cruise control will not function at all. The vehicle was taken back to the dealership where it was supposedly addressed and fixe...

Adaptive Cruise Control as well as Forward Collison warning fail to work properly when in use. Both unexpectedly malfunction for no apparent reason and vehicle will not cruise control will not function at all. The vehicle was taken back to the dealership where it was supposedly addressed and fixe...

Adaptive Cruise Control as well as Forward Collison warning fail to work properly when in use. Both unexpectedly malfunction for no apparent reason and vehicle will not cruise control will not function at all. The vehicle was taken back to the dealership where it was supposedly addressed and fixe...

The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the ...

The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the ...

Upon starting the engine to leave camp spot in middle of nowhere, the awning motor started extending outward on it's own very loudly and extended all the way. It would not go back in. Had to manually crank the awning in and noticed a bolt and nut not attached to anything in the railing where the awn...

The vehicle was delisted on Turo due to a recall. We contacted the dealer right away and they said there is no service required at the moment and we can continue to drive vehicle. We were advised to I understand, in that case you need to call or file a complaint with NHTSA directly.

The cruise control system and related systems (distance control and automatic braking) repeatedly malfunction. Specifically the systems go off and on without warning. For example, when driving at highway speed the systems will suddenly shut off causing the vehicle to slow down (presumably without ...

The cruise control system and related systems (distance control and automatic braking) repeatedly malfunction. Specifically the systems go off and on without warning. For example, when driving at highway speed the systems will suddenly shut off causing the vehicle to slow down (presumably without ...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving 60 MPH, the passenger’s sideview mirror started rattling, making it difficult to see out the mirror. The vehicle was taken to the dealer and the housing of the mirror was pushed back into place; however, the fail...

Mileage: 700

The vehicle was put into parked and somehow disengage itself from parked and rolled into a house.

The vehicle was put into parked and somehow disengage itself from parked and rolled into a house.

The vehicle was put into parked and somehow disengage itself from parked and rolled into a house.

The adaptive cruise control system and forward collision system since the vehicle was new has frequently not worked or stops working. The cruise control system that is tied to the forward collision systems would stop working causing the vehicle to decelerate as no throttle input was present and caus...

The adaptive cruise control system and forward collision system since the vehicle was new has frequently not worked or stops working. The cruise control system that is tied to the forward collision systems would stop working causing the vehicle to decelerate as no throttle input was present and caus...

The adaptive cruise control system and forward collision system since the vehicle was new has frequently not worked or stops working. The cruise control system that is tied to the forward collision systems would stop working causing the vehicle to decelerate as no throttle input was present and caus...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that after inclement weather, the cruise control, Forward Collision Avoidance, and Automatic Emergency braking feature failed to operate as needed. The contact restarted the vehicle however, the vehicle would intermittently retu...

Mileage: 10,000

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that after inclement weather, the cruise control, Forward Collision Avoidance, and Automatic Emergency braking feature failed to operate as needed. The contact restarted the vehicle however, the vehicle would intermittently retu...

Mileage: 10,000

Serpentine belt shredded, cooling fan separated from clutch, pulley screws missing and pulley completely freed from mount and loss of power steering. This seems very similar to previous recall which my vehicle was supposedly not impacted by. Losing power steering in a large vehicle like this is ex...

Serpentine belt shredded, cooling fan separated from clutch, pulley screws missing and pulley completely freed from mount and loss of power steering. This seems very similar to previous recall which my vehicle was supposedly not impacted by. Losing power steering in a large vehicle like this is ex...

There is a problem with the engine control parameters which occurs at higher altitudes. The vehicle will not produce adequate power. This is not simply normal power loss related to density altitude. This is a malfuntion where the vehicle does not respond to the throttle, and produces only about 2psi...

There is a problem with the engine control parameters which occurs at higher altitudes. The vehicle will not produce adequate power. This is not simply normal power loss related to density altitude. This is a malfuntion where the vehicle does not respond to the throttle, and produces only about 2psi...

This van is under recall for roll away incidents. The van did roll away and now has $9K worth of damage from hitting a stop sign and a wall. The van has been at MB Stockton Ca for months and months with out a resolution. Mercedes Benz sent us a letter yesterday stating they deny all responsibility a...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 22V181000 (Seats) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonab...

Component that malfunctions: drivers (left) side fixed mirror, It is available for inspection upon request. Vehicle owner's safety and the safety of others is put at risk because the mirror image is distorted due to rattling/vibration: there is a noise produced as well when the vibration begins, dis...

The closest authorized service center cannot inspect my vehicle for all three recalls for five months. Since the recall information states that the recall may effect the safety of the vehicle, this seems like an unacceptable time to wait.

cross wind assist too sensitive, kicking on randomly causing more mouvement than if it wasn't doing anything. Wind would normally move me sideways about 6" and this thing moves me by 2', slams on the brakes, slows down when trucks are in my ass. The swing it gives when kicking on with side winds lif...

cross wind assist too sensitive, kicking on randomly causing more mouvement than if it wasn't doing anything. Wind would normally move me sideways about 6" and this thing moves me by 2', slams on the brakes, slows down when trucks are in my ass. The swing it gives when kicking on with side winds lif...

Cross wind assist if really dangerous. Very little cross wind and it hit the brakes really hard, the van fish tails and slows down so much people will rear end me. Date is last time it happened but it's been doing this since we got this vehicule. Very well know problem across many Sprinter owners. T...

Cross wind assist if really dangerous. Very little cross wind and it hit the brakes really hard, the van fish tails and slows down so much people will rear end me. Date is last time it happened but it's been doing this since we got this vehicule. Very well know problem across many Sprinter owners. T...

I purchased my van Feb 5, 2021 with 8 miles on it. By April, it was hesitating intermittently at low speeds. It got progressively worse. MB of Athens could not diagnose it in 2 visits in May and June of 2021. By August, the Sprinter service manager at RBM of Atlanta, Charles told me on the phone...

I purchased my van Feb 5, 2021 with 8 miles on it. By April, it was hesitating intermittently at low speeds. It got progressively worse. MB of Athens could not diagnose it in 2 visits in May and June of 2021. By August, the Sprinter service manager at RBM of Atlanta, Charles told me on the phone...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amo...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amo...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that after refueling the vehicle, the Diesel Exhaust Fluid (DEF) warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a faulty level sensor inside of the Diesel Exhaust Fluid (DEF) tank. The cont...

Mileage: 99,000

I have called the Mercedes dealer in Collierville Tennessee a dozen times and left messages to get the vehicle in for the recall. i cant get a return call from the Sprinter service manager there. very very frustrating and made me loose faith in the brand for customer service and a blatant disregard ...

The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the ...

The 2020 Mercedes Sprinter EIS (Electronic Ignition System) module is placed directly to the base of A pillar. Its electrical connector is pointing straight up and cable entry does not have drop loop - this is an issue because any liquids that might spill on the dash (dash cupholder) or any humidity...

We purchased this vehicle used from Mercedes-Benz of Stockton, CA in September 2021. Mercedes Benz has been unable to complete the recall after numerous attempts at the dealership and contacting customer care after 3 months. We cannot use the vehicle for our business with an open recall and Mercedes...

Here's what I wrote: The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids th...

Here's what I wrote: The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids th...

On Sept 6 2021 the engine suddenly stalled/stopped while driving on 194 west of Pullman Wa. A partial restart enabled me to move to a safer location. The Check Engine light came on. I used myOBD scanner to identify engine failure fault codes. Electrical sensor short circuits were identified. Vehicle...

On Sept 6 2021 the engine suddenly stalled/stopped while driving on 194 west of Pullman Wa. A partial restart enabled me to move to a safer location. The Check Engine light came on. I used myOBD scanner to identify engine failure fault codes. Electrical sensor short circuits were identified. Vehicle...

My husband was stopped at a stop light on Sept. 9th when the van randomly (and without provocation) shifted itself from drive into park. We called the dealership to explain the problem and ask that they look into it. We made an appointment and dropped off the vehicle yesterday. Service Department ca...

My husband was stopped at a stop light on Sept. 9th when the van randomly (and without provocation) shifted itself from drive into park. We called the dealership to explain the problem and ask that they look into it. We made an appointment and dropped off the vehicle yesterday. Service Department ca...

My husband was stopped at a stop light on Sept. 9th when the van randomly (and without provocation) shifted itself from drive into park. We called the dealership to explain the problem and ask that they look into it. We made an appointment and dropped off the vehicle yesterday. Service Department ca...

Vehicle hesitates during acceleration. Problem occurs between 1700 and 200 rpms. Dealer has been notified and unable to repair. Dealer states that the problem is well-known by MB and will re resolved via a software update

On July 7, after driving a half hour late morning, we stopped to tour Skyline Caverns, Front Royal, VA. Parked in the shade. The vehicle was turned off for 90 minutes. Starting up, the following warnings began displaying: -- Active Lane Keeping Assist Inoperative -- LOW RANGE Malfunction - To Pa...

On July 7, after driving a half hour late morning, we stopped to tour Skyline Caverns, Front Royal, VA. Parked in the shade. The vehicle was turned off for 90 minutes. Starting up, the following warnings began displaying: -- Active Lane Keeping Assist Inoperative -- LOW RANGE Malfunction - To Pa...

On July 7, after driving a half hour late morning, we stopped to tour Skyline Caverns, Front Royal, VA. Parked in the shade. The vehicle was turned off for 90 minutes. Starting up, the following warnings began displaying: -- Active Lane Keeping Assist Inoperative -- LOW RANGE Malfunction - To Pa...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notifications of NHTSA campaign numbers: 20V802000 (Service Brakes, Hydraulic), 21V055000 (Electrical System), and 21V411000 (Electrical System, Back Over Prevention) however, the dealer informed the contact that the parts for...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notifications of NHTSA campaign numbers: 20V802000 (Service Brakes, Hydraulic), 21V055000 (Electrical System), and 21V411000 (Electrical System, Back Over Prevention) however, the dealer informed the contact that the parts for...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact received notifications of NHTSA campaign numbers: 20V802000 (Service Brakes, Hydraulic), 21V055000 (Electrical System), and 21V411000 (Electrical System, Back Over Prevention) however, the dealer informed the contact that the parts for...

The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the brakes applied independently. The contact stated that the brake warning light was illuminated. The local dealer was made aware of the failure. The vehicle was not diagnosed and continued to e...

Mileage: 18

POWER STEERING HOSE IS NOT LONG ENOUGH, IS POORLY CONNECTED/CLAMPED, AND HAS BEEN DISCONNECTING FROM MULTIPLE OF THESE VEHICLES, CAUSING AN IMMEDIATE EMERGENCY SITUATION (LOSS OF POWER STEERING), AND AN IMMEDIATE VEHICLE BREAKDOWN. MERCEDES IS AWARE OF THIS ISSUE BUT HAS THUS FAR FAILED TO ADDRESS I...

Mileage: 7,000

POWER STEERING HOSE IS NOT LONG ENOUGH, IS POORLY CONNECTED/CLAMPED, AND HAS BEEN DISCONNECTING FROM MULTIPLE OF THESE VEHICLES, CAUSING AN IMMEDIATE EMERGENCY SITUATION (LOSS OF POWER STEERING), AND AN IMMEDIATE VEHICLE BREAKDOWN. MERCEDES IS AWARE OF THIS ISSUE BUT HAS THUS FAR FAILED TO ADDRESS I...

Mileage: 7,000

POWER STEERING HOSE IS NOT LONG ENOUGH, IS POORLY CONNECTED/CLAMPED, AND HAS BEEN DISCONNECTING FROM MULTIPLE OF THESE VEHICLES, CAUSING AN IMMEDIATE EMERGENCY SITUATION (LOSS OF POWER STEERING), AND AN IMMEDIATE VEHICLE BREAKDOWN. MERCEDES IS AWARE OF THIS ISSUE BUT HAS THUS FAR FAILED TO ADDRESS I...

Mileage: 7,000

BOUGHT VEHICLE 26 SEP 20 FROM GENERAL RV IN DRAPER, UTAH I WAS INFORMED OF THE WINNEBAGO REVEL 2ND ALTERNATOR RECALL NUMBER 162 HAD TO BE COMPLETED BEFORE I DROVE THE VEHICLE OFF THE LOT. SO, I WAS TOLD [PER MANAGER MIKE MALLORY] IT WAS COMPLETED ON OCTOBER 10TH AND THUS DROVE IT OFF THE LOT ON OC...

BOUGHT VEHICLE 26 SEP 20 FROM GENERAL RV IN DRAPER, UTAH I WAS INFORMED OF THE WINNEBAGO REVEL 2ND ALTERNATOR RECALL NUMBER 162 HAD TO BE COMPLETED BEFORE I DROVE THE VEHICLE OFF THE LOT. SO, I WAS TOLD [PER MANAGER MIKE MALLORY] IT WAS COMPLETED ON OCTOBER 10TH AND THUS DROVE IT OFF THE LOT ON OC...

BOUGHT VEHICLE 26 SEP 20 FROM GENERAL RV IN DRAPER, UTAH I WAS INFORMED OF THE WINNEBAGO REVEL 2ND ALTERNATOR RECALL NUMBER 162 HAD TO BE COMPLETED BEFORE I DROVE THE VEHICLE OFF THE LOT. SO, I WAS TOLD [PER MANAGER MIKE MALLORY] IT WAS COMPLETED ON OCTOBER 10TH AND THUS DROVE IT OFF THE LOT ON OC...

I ONLY HAVE ABOUT 2200 MILES ON THIS VEHICLE BUT I HAVE NOTICED 3 TIMES THAT THE ELECTRONIC 4 WHEEL DRIVE ENGAGED BY ITSELF AS I WAS MOVING DOWN THE ROAD. YOUR ARE ONLY SUPPOSED TO BE ABLE TO ENGAGE THE 4 WHEEL DRIVE WHILE STOPPED. I NEVER NOTICED ANYTHING UNTIL I SAW THE RED LIGHT WHICH COMES ON WH...

VEHICLE ACCELERATES UNCHARACTERISTICALLY SLOWLY UPON COLD START IN COLD TEMPERATURES / HIGH ELEVATION. MANY DOCUMENTED CASES IN PREVIOUS AND CURRENT MODEL SPRINTER WHICH USES THE SAME OM642 DIESEL ENGINE. HTTPS://SPRINTER-SOURCE.COM/FORUMS/INDEX.PHP?THREADS/71254/ THERE HAVE BEEN MULTIPLE TIMES W...

Mileage: 9,000

VEHICLE ACCELERATES UNCHARACTERISTICALLY SLOWLY UPON COLD START IN COLD TEMPERATURES / HIGH ELEVATION. MANY DOCUMENTED CASES IN PREVIOUS AND CURRENT MODEL SPRINTER WHICH USES THE SAME OM642 DIESEL ENGINE. HTTPS://SPRINTER-SOURCE.COM/FORUMS/INDEX.PHP?THREADS/71254/ THERE HAVE BEEN MULTIPLE TIMES W...

Mileage: 9,000

VEHICLE ACCELERATES UNCHARACTERISTICALLY SLOWLY UPON COLD START IN COLD TEMPERATURES / HIGH ELEVATION. MANY DOCUMENTED CASES IN PREVIOUS AND CURRENT MODEL SPRINTER WHICH USES THE SAME OM642 DIESEL ENGINE. HTTPS://SPRINTER-SOURCE.COM/FORUMS/INDEX.PHP?THREADS/71254/ THERE HAVE BEEN MULTIPLE TIMES W...

Mileage: 9,000

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA 01020) WHERE THEY DISCOVERED NO FAULT WITH TH...

Mileage: 1,000

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA 01020) WHERE THEY DISCOVERED NO FAULT WITH TH...

Mileage: 1,000

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA 01020) WHERE THEY DISCOVERED NO FAULT WITH TH...

Mileage: 1,000

WHILE DRIVING ON A HIGHWAY AND PASSING UNDER A ROAD SIGN DESCRIBING THE NEXT EXIT, THE SPRINTER VAN AUTOMATIC CRASH AVOIDANCE KICKED IN, CAUSING THE VAN TO AUTOMATICALLY JAM ON THE BRAKES AND LOSE APPROXIMATELY 20 MPH WHILE CAUSING THE WHEEL TO PULL DECIDEDLY TO THE LEFT. THERE WERE NO VEHICLES IN F...

Mileage: 3,400

WHILE DRIVING ON A HIGHWAY AND PASSING UNDER A ROAD SIGN DESCRIBING THE NEXT EXIT, THE SPRINTER VAN AUTOMATIC CRASH AVOIDANCE KICKED IN, CAUSING THE VAN TO AUTOMATICALLY JAM ON THE BRAKES AND LOSE APPROXIMATELY 20 MPH WHILE CAUSING THE WHEEL TO PULL DECIDEDLY TO THE LEFT. THERE WERE NO VEHICLES IN F...

Mileage: 3,400

WHILE DRIVING ON A HIGHWAY AND PASSING UNDER A ROAD SIGN DESCRIBING THE NEXT EXIT, THE SPRINTER VAN AUTOMATIC CRASH AVOIDANCE KICKED IN, CAUSING THE VAN TO AUTOMATICALLY JAM ON THE BRAKES AND LOSE APPROXIMATELY 20 MPH WHILE CAUSING THE WHEEL TO PULL DECIDEDLY TO THE LEFT. THERE WERE NO VEHICLES IN F...

Mileage: 3,400

I TOOK MY VAN TO THE LOCAL MERCEDES DEALER CONCERNED ABOUT NHTSA RECALL 20V-663. I KNOW OWNERS OF SPRINTER VANS WHO ARE TAKING THEIR VANS IN FOR THIS RECALL AND THE SPRING TYPE POWER STEERING CLAMP IS BEING REPLACED WITH A SCREW CLAMP. MY 2020 SPRINTER BUILT IN FEB. 2020 IS NOT BEING CAPTURED BY THE...

Mileage: 3,000

POWER STEERING HOSE IS TOO SHORT FOR ITS FITTING, AND AT RISK OF SEPARATING AND CAUSING A LOSS OF POWER STEERING AND LOSS OF VEHICLE CONTROL. THE VEHICLE IS BRAND NEW. A RECALL SHOULD BE ISSUED FOR THIS, AND/OR IT SHOULD BE REPAIRED UNDER WARRANTY. THIS IS A DANGEROUS SITUATION THAT APPEARS MERCEDES...

Mileage: 100

MY BRAND NEW 2020 MERCEDES SPRINTER 2500 VAN JUST LIKE. EVERYONE ELSE'S ON THAT VEHICLE HAS A POWER STEERING HOSE THAT IS TOO SHORT. BECAUSE OF THIS A FAIR AMOUNT OF PEOPLE HAVE HAD THIS COME OFF AND ENDED UP STRANDED. WHEN IT COMES OFF YOU LOSE POWER STEERING. IF THIS HAPPENS WHILE DRIVING IT COULD...

Mileage: 800

HIGH PRESSURE POWER STEERING HOSE IS TOO SHORT AND DISCONNECTS FROM THE POWER STEERING PUMP.*DT*JB

Mileage: 2,500

THE ACTIVE LANE ASSIST BRAKES TOO AGGRESSIVELY WHEN APPROACHING LANE LINES. SEVERAL TIMES IT HAS ACTIVATED UNDER SLICK CONDITIONS AND HAS INITIATED A SKID.*DT*JB

Mileage: 2,800

THIS FEATURE IS DANGEROUS. WHEN I DRIVE THIS VEHICLE ON A 2 LANE HIGHWAY WITH ON COMING TRUCKS THE "ASSIST" PUSHES ME INTO THE ONCOMING TRUCKS BECAUSE IT THINKS I AM DRIFTING FROM MY LANE. I AM TRYING TO GIVE THE SEMI-TRUCK A BIT OF SPACE!*DT ASK: LET ME TURN THIS "FEATURE" OFF PERMANENTLY. IT'S ...

Mileage: 2,400

THIS FEATURE IS DANGEROUS. WHEN I DRIVE THIS VEHICLE ON A 2 LANE HIGHWAY WITH ON COMING TRUCKS THE "ASSIST" PUSHES ME INTO THE ONCOMING TRUCKS BECAUSE IT THINKS I AM DRIFTING FROM MY LANE. I AM TRYING TO GIVE THE SEMI-TRUCK A BIT OF SPACE!*DT ASK: LET ME TURN THIS "FEATURE" OFF PERMANENTLY. IT'S ...

Mileage: 2,400

THE POWER STEERING HOSE SLIPPED OFF THE FITTING AND SPRAYED HYDRAULIC FLUID IN THE ENGINE BAY. THIS DISABLED VEHICLE AND REQUIRED US TO BE TOWED. THERE WAS ALREADY A RECALL ON THIS ITEM IN CANADA, MERCEDES NEEDS TO COME UP WITH A PERMANENT FIX TO PREVENT THIS FROM HAPPENING. I EVEN TOOK SOME ADDITI...

Mileage: 700

MERCEDES HAS LOCATED A DASHBOARD DRINK HOLDER DIRECTLY ABOVE A VENT THAT OPENS TO THE STARTER ELECTRICAL MODULE AND CIRCUIT BOARD. THE DRINK HOLDERS ARE VERY SHALLOW, AND UNSTABLE. THE LOCATION ON THE DRIVER'S SIDE DASH, NEXT TO A VENT THAT LEADS TO THE STARTER CIRCUIT BOARD IS EXTREMELY DANGEROUS. ...

Mileage: 5,200

THE ACTIVE LANE KEEPING ASSIST IS HIGHLY DANGEROUS AND NEEDS TO BE PERMANENTLY DISABLED OR REMOVED FROM THE VEHICLE. I NARROWLY AVOIDED GETTING INTO A ACCIDENT. I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE AND HAD TO SERVE AROUND SOME DUMP ITEMS THAT FELL OF THE BACK OF THE TRUCK AHEAD. THE ACTIVE ...

Mileage: 450

THE ACTIVE LANE KEEPING ASSIST IS HIGHLY DANGEROUS AND NEEDS TO BE PERMANENTLY DISABLED OR REMOVED FROM THE VEHICLE. I NARROWLY AVOIDED GETTING INTO A ACCIDENT. I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE AND HAD TO SERVE AROUND SOME DUMP ITEMS THAT FELL OF THE BACK OF THE TRUCK AHEAD. THE ACTIVE ...

Mileage: 450

THE ACTIVE LANE KEEPING ASSIST IS HIGHLY DANGEROUS AND NEEDS TO BE PERMANENTLY DISABLED OR REMOVED FROM THE VEHICLE. I NARROWLY AVOIDED GETTING INTO A ACCIDENT. I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE AND HAD TO SERVE AROUND SOME DUMP ITEMS THAT FELL OF THE BACK OF THE TRUCK AHEAD. THE ACTIVE ...

Mileage: 450

BOTTOM POWER STEERING HOSE COMING LOOSE ... NOT A SOLID CLAMP.. REPLACED WITH REAL HOSE CLAMP BEFORE THE POPPED OFF.

Mileage: 3,000

THE 4WD IN THIS VEHICLE DOES NOT DISENGAGE PROPERLY EVEN WHEN DONE PER THE OWNERS MANUAL INSTRUCTIONS. UNDER 1,000 MILES ON THE VEHICLE . FOR EXAMPLE, I STOPPED THE VEHICLE, SHIFTED TO NEUTRAL, ENGAGED 4WD AND DROVE FOR 15-20 MINUTES ON A DIRT ROAD. I PULLED OVER TO ENJOY THE VIEW, PUT THE VEHICL...

Mileage: 600