High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?
received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?
IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION
IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION
WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.
WHEEL SPEED SENSORS MALFUNCTIONING WHILE DRIVING. GOING ON THE THIRD TRIP TO THE DEALER FOR RNR. THIRD FAULT AFTER A COUPLE OF HUNDRED MILES SINCE THE SECOND RNR. MANY INTERNET FORUMS EXPLAIN SAME ISSUES N FRUSTRATIONS. VEH HAS ONLY 13500 MILES, THREE RNRS WITHIN THE 500-1000 MILES.
I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNOSIS AND FIX WAS $473.99 PLUS TAX. THEY SAID THIS IS A COMMON PROBLEM WITH SPRINTERS ESPECIALLY IF UPLIFTED TO RV. I UNDERSTAND THERE IS AN ONGOING NHTSA INVESTIGATION OF THIS PROBLEM. I STRONGLY BELIEVE THESE WHEEL SPEED SENSORS SHOULD BE RECALLED DUE TO THEIR EFFECT ON ESP, ASR, ABS AND COLLISION AVOIDANCE ASSIST CAUSING UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING WHICH RESULTS IN EXTREMELY UNSAFE OPERATION.
I WAS DRIVING ON THE HIGHWAY DURING RAIN AND 3 MESSAGES DISPLAYED ON THE DASH: 1) ESP (ELECTRONIC STABILITY PROGRAM) VISIT WORKSHOP, 2) ASR (ACCELERATION SLIP REGULATION) ICON VISIT WORKSHOP AND 3) ABS (ANTI-LOCK BRAKING SYSTEM) VISIT WORKSHOP. ALSO RECEIVED COLLISION AVOIDANCE ASSIST INOPERATIVE NOTIFICATION. I PULLED OFF THE HIGHWAY AND EXPERIENCED UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING RESULTING IN EXTREMELY UNSAFE OPERATION. LATER, MERCEDES SERVICE DETERMINED THE LEFT REAR WHEEL SPEED SENSOR WAS THE PROBLEM (SEE ATTACHED). DIAGNOSIS AND FIX WAS $473.99 PLUS TAX. THEY SAID THIS IS A COMMON PROBLEM WITH SPRINTERS ESPECIALLY IF UPLIFTED TO RV. I UNDERSTAND THERE IS AN ONGOING NHTSA INVESTIGATION OF THIS PROBLEM. I STRONGLY BELIEVE THESE WHEEL SPEED SENSORS SHOULD BE RECALLED DUE TO THEIR EFFECT ON ESP, ASR, ABS AND COLLISION AVOIDANCE ASSIST CAUSING UNEXPECTED ACCELERATION AND ERRATIC GEAR SHIFTING WHICH RESULTS IN EXTREMELY UNSAFE OPERATION.
AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.
AFTER DRIVING FOR SEVERAL HOURS, THE CRUISE CONTROL WOULD DROP OUT & THE ABS, STABILITY CONTROL & WHEEL SPEED SENSOR LIGHTS WOULD COME ON.
ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER CHASSIS [XXX]. TWO YEARS AGO WE STARTED TO HAVE PROBLEMS WITH OUR ABS BRAKING. TWO DIFFERENT DEALERS SAID THE RIGHT REAR SENSOR IS DEFECTIVE. THEY WERE CHANGED BUT PROBLEM RETURNED. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSSIONS ON THE INTERNET ABOUT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER CHASSIS [XXX]. TWO YEARS AGO WE STARTED TO HAVE PROBLEMS WITH OUR ABS BRAKING. TWO DIFFERENT DEALERS SAID THE RIGHT REAR SENSOR IS DEFECTIVE. THEY WERE CHANGED BUT PROBLEM RETURNED. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSSIONS ON THE INTERNET ABOUT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.
WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.
VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FACT AND HAS BEEN FOR YEARS. THIS IS A VERY SERIOUS SAFETY ISSUE AND NOT ANY TECHNICIAN CAN REPLACE THIS. ALL THIS HAPPENS WHILE IN MOTION CITY DRIVING AND HIGHWAY DRIVING.
VEHICLE HAS HAD TWO SPEED SENSORS REPLACED, FIRST ONE IS THE LEFT REAR AT ONLY 10,385 MILES MAY 29TH 2020. THE SECOND ONE ON THE RIGHT REAR AT 10,615 MILES JULY 8TH 2020. DEALERS ARE AWARE OF THE SPRINTERS HAVING THIS ISSUE YET THERE HAVE BEEN NO RECALLS ON THIS. AS OF THIS DATE TOTAL COST TO GET IT OPERATING SAFELY AGAIN IS $1018.93 ( PARTS AND LABOR ) WHEN THESE GO OUT THERE IS NO WARNING WHILE YOU ARE DRIVING DOWN THE ROAD WHICH YOU THEN LOSE YOUR ABS BRAKING, TRACTION CONTROL AND STABILITY CONTROL. AFTER INVESTIGATING THIS IT IS A KNOWN FACT AND HAS BEEN FOR YEARS. THIS IS A VERY SERIOUS SAFETY ISSUE AND NOT ANY TECHNICIAN CAN REPLACE THIS. ALL THIS HAPPENS WHILE IN MOTION CITY DRIVING AND HIGHWAY DRIVING.
ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR
ABS, TRACTION CONTROL AND STABILITY CONTROL LIGHTS CAME ON WHILE GOING DOWN THE ROAD. THIS OBVIOUSLY DISABLED ALL OF THE ABOVE FUNCTIONS. CAUSE OF FAILURE WAS VERIFIED TO BE A FAULTY LH WHEEL SPEED SENSOR BY THE REPAIR SHOP. *TR
ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED AN "IMPROVED PART", BUT THERE ARE THREE MORE SPEED SENSORS. *DT*JB
ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED AN "IMPROVED PART", BUT THERE ARE THREE MORE SPEED SENSORS. *DT*JB
ABS BRAKE SAFETY ISSUE WITH 2014 MERCEDES SPRINTER 3500. JUST COMPLETED 5,000 MILE TRIP WHERE THE ABS WARNING LIGHT CAME ON LESS THAN 200 MILES AFTER STARTING THE TRIP. THE ABS WARNING CAME ON EVERY DAY OF DRIVING AFTER 5 TO 100 MILES AND WOULD RESET AFTER SHORT STOPS WITH ENGINE TURNED OFF FOR 30 MINUTES OR LESS AND THE ABS LIGHT WOULD GO OFF BUT CAME BACK ON AFTER SHORT DISTANCE. IF THE VEHICLE SAT OVER NIGHT THE ABS LIGHT WOULD STAY OFF FROM 5 TO 100 MILES THE NEXT DAY BEFORE COMING BACK ON. SEVERAL TIMES WHEN THE ABS WAS ABOUT TO FAIL THE VEHICLE WOULD BEGIN TO BUCK AND THE ENGINE RPM WOULD RAPIDLY INCREASE CAUSING THE VEHICLE TO SURGE FORWARD IF GOING SLOWER THAN 20 MILES PER HOUR. WHILE THE ABOVE IS HAPPENING THERE IS A GRINDING SORT OF NOISE COMING FROM THE ENGINE COMPARTMENT ON THE LEFT SIDE BEHIND THE FIREWALL AND IF YOU ARE BREAKING AT THE SAME TIME IT FEELS LIKE THE BRAKES LOSE PRESSURE AND THE PEDAL GOES TO THE FLOOR.. TWO TIMES THIS ALMOST CAUSED AN ACCIDENT. THE FIRST WAS AT A GAS STATION WHERE I JUST FILLED THE TANK AND WAS PULLING OUT OF THE STATION AND THE ABS PROBLEM OCCURRED ALMOST PUSHING ME INTO THE TRUCK LEAVING THE GAS STATION AHEAD OF ME. THE SECOND TIME WAS IN TAOS NM. I WAS AT A RED LIGHT DOWNTOWN AND WHEN IT TURNED GREEN I TURNED LEFT FOR A SHORT WAY THAT LED TO A STOP SIGN AND WHILE STOPPING THE VEHICLE IT STARTED BUCKING AND THEN THE RPM INCREASED PUSHING ME THROUGH THE STOP SIGN UNTIL I WAS ABLE TO HOLD IT BACK PUSHING AND PUMPING ON THE BREAK AS HARD AS I COULD. IF THE ABS FAILS WHEN TRAVELING ABOVE 20 MILES PER HOUR IT SOMETIMES BUCKS AND THEN INCREASES THE RPM THAT CAN BE CONTROLLED BY BREAKING. ONE TIME I JUST LET IT GO TO SEE WHAT IT WOULD DO AND IT INCREASED THE RPM TO 3800 BEFORE I USED THE BREAK TO KEEP IT FROM RED LINING THE ENGINE.
ABS BRAKE SAFETY ISSUE WITH 2014 MERCEDES SPRINTER 3500. JUST COMPLETED 5,000 MILE TRIP WHERE THE ABS WARNING LIGHT CAME ON LESS THAN 200 MILES AFTER STARTING THE TRIP. THE ABS WARNING CAME ON EVERY DAY OF DRIVING AFTER 5 TO 100 MILES AND WOULD RESET AFTER SHORT STOPS WITH ENGINE TURNED OFF FOR 30 MINUTES OR LESS AND THE ABS LIGHT WOULD GO OFF BUT CAME BACK ON AFTER SHORT DISTANCE. IF THE VEHICLE SAT OVER NIGHT THE ABS LIGHT WOULD STAY OFF FROM 5 TO 100 MILES THE NEXT DAY BEFORE COMING BACK ON. SEVERAL TIMES WHEN THE ABS WAS ABOUT TO FAIL THE VEHICLE WOULD BEGIN TO BUCK AND THE ENGINE RPM WOULD RAPIDLY INCREASE CAUSING THE VEHICLE TO SURGE FORWARD IF GOING SLOWER THAN 20 MILES PER HOUR. WHILE THE ABOVE IS HAPPENING THERE IS A GRINDING SORT OF NOISE COMING FROM THE ENGINE COMPARTMENT ON THE LEFT SIDE BEHIND THE FIREWALL AND IF YOU ARE BREAKING AT THE SAME TIME IT FEELS LIKE THE BRAKES LOSE PRESSURE AND THE PEDAL GOES TO THE FLOOR.. TWO TIMES THIS ALMOST CAUSED AN ACCIDENT. THE FIRST WAS AT A GAS STATION WHERE I JUST FILLED THE TANK AND WAS PULLING OUT OF THE STATION AND THE ABS PROBLEM OCCURRED ALMOST PUSHING ME INTO THE TRUCK LEAVING THE GAS STATION AHEAD OF ME. THE SECOND TIME WAS IN TAOS NM. I WAS AT A RED LIGHT DOWNTOWN AND WHEN IT TURNED GREEN I TURNED LEFT FOR A SHORT WAY THAT LED TO A STOP SIGN AND WHILE STOPPING THE VEHICLE IT STARTED BUCKING AND THEN THE RPM INCREASED PUSHING ME THROUGH THE STOP SIGN UNTIL I WAS ABLE TO HOLD IT BACK PUSHING AND PUMPING ON THE BREAK AS HARD AS I COULD. IF THE ABS FAILS WHEN TRAVELING ABOVE 20 MILES PER HOUR IT SOMETIMES BUCKS AND THEN INCREASES THE RPM THAT CAN BE CONTROLLED BY BREAKING. ONE TIME I JUST LET IT GO TO SEE WHAT IT WOULD DO AND IT INCREASED THE RPM TO 3800 BEFORE I USED THE BREAK TO KEEP IT FROM RED LINING THE ENGINE.
BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREAKS REGARDLESS OF SPEED.
BREAKS ARE SOFT AND SPONGY AND THE PEDAL GOES WITHIN 1-INCH FROM THE FLOOR. THIS IS VERY NERVE RACKING AND UNSAFE. I HAVE TO START APPLYING THE BREAKS FAR AHEAD FROM WHERE IS NORMAL AND HOPE I STOP IN TIME. THIS RIG IS HEAVY AND THE BREAKS SHOULD WORK JUST THE OPPOSITE TO GIVE MORE TIME TO STOP. HAD BREAKS CHECKED AT DEALER AND THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT WANTED TO CHARGE ME TO FLUSH BREAKS. WENT TO MANAGER AND THEY PAID THE COST TO FLUSH BUT THE PROBLEM IS STILL THE SAME. THIS CONDITION HAPPENS EVERY TIME YOU USE THE BREAKS REGARDLESS OF SPEED.
BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML
BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLAW, RATHER THAN, A MECHANICAL FAILURE. THIS BRAKING ISSUE WAS CONSISTENT SINCE WE PURCHASED THE VEHICLE. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F191/WHO-ELSE-HAS-SOFT-SPONGY-BRAKES-ON-THEIR-MB-93102.HTML
I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.
I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE TIME.