2016 MERCEDES BENZ SPRINTER 3500 Air Bags Problems

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V003000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED TROPHY MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BEEN WAITING 11 MONTHS FOR PARTS FOR THE PASSENGER SIDE AIRBAG RECALL AND I STILL CAN'T GET A DATE AS TO WHEN THEY WILL BE ABLE TO CORRECT THE SITUATION.

Mileage: 25,000

THIS RECALL GOES BACK TO MARCH 2019. I NEED TO SELL THIS VEHICLE AND I CAN'T SELL IT WITH THE RECALL NOT PERFORMED. WHEN WILL THE PARTS BE AVAILABLE FOR THE RECALL?

I HAVE RECEIVED NOTICES OF 2 AIRBAG RECALLS ON THIS VEHICLE. ONE FOR DRIVER SIDE, ONE FOR PASSENGER SIDE. DEALER TELLS ME HE HAS ALL PARTS IN STOCK FOR BOTH REPAIRS, BUT PASSENGER SIDE AIRBAG IS LISTED ON HIS RECORDS AS PENDING. THEREFORE, HE CANNOT PROCEED WITH THAT REPAIR, AS HE WILL NOT BE REIMBURSED. IS THE PASSENGER AIRBAG IN THIS VEHICLE IN FACT SUBJECT TO RECALL? IF SO, WHY IS IT THAT IT CANNOT BE REPAIRED A FULL SEVEN MONTHS AFTER I RECEIVED A RECALL NOTICE IN MARCH, 2019 WHEN THE DEALER HAS THE PARTS? I LIVE APPROXIMATELY TWO HOURS DRIVE FROM MY DEALER. IT MAKES NO SENSE TO TAKE TWO 4 HOUR ROUND TRIPS TO DEAL WITH THESE RECALLS. THAT WILL COST ME THE PRICE OF TWO FULL TANKS OF DIESEL GASOLINE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WORLD WIDE MOTORS INC (3900 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6800) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500 (M3CC170). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATES THAT VEHICLE WAS REPAIRED ON 1/22/2020. REPAIR WAS COMPLETED BY CHAPMAN MOTORCARS OF TUCSON, LLC (TUCSON, AZ). *DL

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V003000 (AIR BAGS) AND 19V004000 (AIR BAGS). THE CONTACT CALLED JOHN G. LEDFORD JR. FOR MERCEDES BENZ OF ATHENS AT 706-549-6585 (LOCATED AT 4735 ATLANTA HIGHWAY, ATHENS, GA 30622) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN BOTH PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V004000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 19V003000 (AIR BAGS). *BF*JB CONSUMER STATED PARTS DEPT HAD NEW AIR BAGS AVAILABLE BUT WOULD NOT SELL IT TO THE CONSUMER.*JB

2016 MERCEDES-BENZ SPRINTER 3500.CONSUMER WRITES IN REGARD TO SAFETY RECALL INTERIM NOTICE 2018110007 NHTSA RECALL 319V004, REPLACE DRIVER-SIDE AIRBAG MODULE. *AS THE CONSUMER WAS INFORMED THERE WAS A MISTAKE MADE AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS CONCERNED THAT THE VEHICLE NEEDED TO BE REPAIRED. *JS

TL* THE CONTACT OWNS 2016 MERCEDES-BENZ SPRINTER 3500. WHILE DRIVING 40-45 MPH, THE CONTACT WAS INVOLVED IN A CRASH WITH A SCHOOL BUS TRAVELING NORTH AT 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, SEVERAL CHILDREN ON THE SCHOOL BUS SUSTAINED MINOR INJURIES. THREE STUDENTS SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO A LOCAL TOW LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT *TR *DT*JB

Mileage: 19,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF FAIRFIELD (LOCATED AT 2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, (707) 430-0101) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS) WITHIN A REASONABLE TIME FRAME FROM WHEN THE RECALL WAS ISSUED. THE CONTACT WAS UNCERTAIN AS TO WHEN MERCEDES-BENZ OF SANTA ROSA (7878, 2885 CORBY AVE, SANTA ROSA, CA 95407, 1-888-803-6978) WOULD RECEIVE THE PART FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO SELL THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED THE DELAY WITH THIS RECALL IS CAUSING AN ISSUE WITH SELLING THE VEHICLE.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTHWEST ARKANSAS (2400 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 286-3010) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.