Problem Breakdown

Compare to Other Years

Active Recalls (22)

24V930000 Dec 13, 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting condi...

23V874000 Dec 21, 2023 STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reduc...

23V875000 Dec 21, 2023 STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing...

23V876000 Dec 21, 2023 STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach ...

23V204000 Mar 24, 2023 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the v...

22V796000 Oct 21, 2022 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The gui...

22V360000 May 20, 2022 COMMUNICATION: AUTO CRASH NOTIFICATION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software...

22V281000 Apr 27, 2022 BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error....

21V972000 Dec 15, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after th...

21V410000 Jun 2, 2021 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been route...

21V411000 Jun 2, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or r...

21V359000 May 17, 2021 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

21V241000 Apr 6, 2021 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic f...

21V235000 Apr 5, 2021 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and...

21V152000 Mar 10, 2021 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block...

21V153000 Mar 10, 2021 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorre...

21V077000 Feb 17, 2021 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearv...

21V055000 Feb 5, 2021 ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicat...

20V802000 Dec 21, 2020 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fl...

20V663000 Oct 28, 2020 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection p...

20V631000 Oct 14, 2020 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

20V595000 Sep 29, 2020 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Complaints

Showing 20 of 44
Apr 23, 2025 Electrical System

See attached document for complaint.

Apr 23, 2025 Electronic Stability Control (esc)

See attached document for complaint.

Apr 23, 2025 Electrical System

See attached document for complaint.

Apr 23, 2025 Electronic Stability Control (esc)

See attached document for complaint.

Nov 12, 2024 Visibility/wiper

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Nov 12, 2024 Exterior Lighting

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Nov 12, 2024 Electrical System

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Nov 12, 2024 Visibility/wiper

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Nov 12, 2024 Exterior Lighting

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Nov 12, 2024 Electrical System

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warnin...

Apr 6, 2024 Vehicle Speed Control

Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter servi...

Apr 6, 2024 Forward Collision Avoidance

Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter servi...

Apr 6, 2024 Vehicle Speed Control

Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter servi...

Apr 6, 2024 Forward Collision Avoidance

Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter servi...

Jun 26, 2023 Service Brakes, Air 6,000 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the message “Brake Assist Inoperable - See Owner’s Manual” message was displayed. The warning light remained illuminated for several miles before turning off. The vehicle was taken to the local dealer on three occasio...

Jun 26, 2023 Service Brakes, Air 6,000 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the message “Brake Assist Inoperable - See Owner’s Manual” message was displayed. The warning light remained illuminated for several miles before turning off. The vehicle was taken to the local dealer on three occasio...

Dec 15, 2022 Air Bags Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Dec 15, 2022 Structure Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Dec 15, 2022 Service Brakes Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Dec 15, 2022 Air Bags Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Dec 15, 2022 Structure Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Dec 15, 2022 Service Brakes Crash

The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on Octobe...

Sep 21, 2022 Trailer Hitches

The contact owns a 2021 Tiffin Wayfarer built on a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted and the contact was informed th...

Sep 21, 2022 Trailer Hitches

The contact owns a 2021 Tiffin Wayfarer built on a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted and the contact was informed th...

Sep 9, 2022 Electrical System

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Sep 9, 2022 Communication

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Sep 9, 2022 Electrical System

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Sep 9, 2022 Communication

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of ...

Jul 6, 2022 Service Brakes

This vehicle suspends cruise control and breaking assist without notice. These systems become unavailable sometimes for days. While driving downhill, you suddenly lose speed control requiring excessive manual breaking. The problem is dangerous because you suddenly lose the ability to maintain cruise...

Jul 6, 2022 Service Brakes

This vehicle suspends cruise control and breaking assist without notice. These systems become unavailable sometimes for days. While driving downhill, you suddenly lose speed control requiring excessive manual breaking. The problem is dangerous because you suddenly lose the ability to maintain cruise...

Apr 20, 2022 Forward Collision Avoidance 4,900 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 60 - 80 MPH, the Crosswind Assist feature malfunctioned and was not able to be deactivated, causing the vehicle to abruptly brake and inadvertently turn the steering wheel. The dealer was made aware o...

Apr 20, 2022 Forward Collision Avoidance 4,900 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 60 - 80 MPH, the Crosswind Assist feature malfunctioned and was not able to be deactivated, causing the vehicle to abruptly brake and inadvertently turn the steering wheel. The dealer was made aware o...

Jan 5, 2022 Seats 800 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the front and rear end tracks where the front driver’s and passenger's seats were mounted would cut his leg while entering or exiting the vehicle. The dealer was made aware of the failure and referred the contact to the o...

Jan 5, 2022 Seats 800 mi

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the front and rear end tracks where the front driver’s and passenger's seats were mounted would cut his leg while entering or exiting the vehicle. The dealer was made aware of the failure and referred the contact to the o...

Dec 1, 2021 Electrical System 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Dec 1, 2021 Air Bags 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Dec 1, 2021 Back Over Prevention 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Dec 1, 2021 Electrical System 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Dec 1, 2021 Air Bags 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Dec 1, 2021 Back Over Prevention 125 mi

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that ...

Apr 16, 2021 Structure

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRR...

Apr 16, 2021 Electrical System

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRR...

Apr 16, 2021 Structure

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRR...

Apr 16, 2021 Electrical System

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRR...