1999 MERCURY COUGAR Service Brakes, Hydraulic Problems

BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR

BRAKES CONTINUE TO GRIND EVEN AFTER REPLACEMENT. TRANSMISSION SURGES AND HESITATES UPON ACCELERATION CAUSING UNEXPECTED INCREASES IN SPEED. TRANSMISSION ALSO SLIPS IN AND OUT OF GEARS RANDOMLY. ALL OF THESE PROBLEMS COULD LEAD TO A SERIOUS ACCIDENT. *TR

Mileage: 73,000

RECALL OF BRAKE PRESSURE CONTROL. FORD SERVICE CENTER STATES REPAIR WAS DONE ON 12-19-2000, BUT THERE IS NO RECORDS TO CONFIRM. IN ADDITION, THE FUEL SYSTEM RECALL, FORD STATES THAT THERE ISN'T ONE ON MY VEHICLE, HOWEVER, MY VECHICLE DISPLAYS THE SAME SYMPTOMS DESCRIBED UNDER RECALL 04V421000 AND THE CONTINUOUS CHECK ENGINE LIGHT. I HAVE HAD ALL SENSORS REPAIRED THAT CAME UP IN ENGINE DIAGNOSTIC TESTING . ACCORDING TO LAST TEST DONE, READS FUEL IS RUNNING LEAN BUT CAN'T REPAIR BECAUSE NO CODE APPEARS FOR THAT TO SHOW WHERE PROBLEM LIES. I HAVE HAD FUEL SYSTEM FLUSHED TO HELP REMEDY PROBLEM. STILL HAVING ISSUES. *TR

THIS IS THE SECOND TIME I FILED A COMPLAINT, I HAVE HEARD NOTHING BACK ! I STARTED HAVING PROBLEMS WITH THE BRAKING SYSTEM ITS BUMPING THE GAS PEDAL UP AND DOWN WHEN TRYING TO STOP WHICH IN TURN CAUSED ME TO BE IN A CAR CRASH IN DECEMBER 2006 IN CLINTON COUNTY, OHIO. THERE IS A RECALL AND IT NEEDS TO BE FIXED ASAP~! I ALSO FEEL THAT SOMEONE SHOULD CONTACT MY HOME PHONE LISTED ON CONTACT FORM AND LET ME KNOW WHAT'S GOING ON WITH THIS MESS~! YOU CAN DRIVE THE DUMB CAR AND SEE WHAT I AM TALKING ABOUT FOR ALL I CARE, JUST PLEASE CONTACT ME EITHER BY PHONE OR BY EMAIL AT LEAST . THANK YOU VERY MUCH FOR YOUR TIME. *JB

Mileage: 112,554

I BOUGHT A 199 FORD MERCURY COUGAR AND WAS IN AN ACCIDENT ON DEC. 8TH, 2006 WHEN I TRIED TO APPLY BRAKES THEY STARTED MOVING ON THEIR OWN AND THE MOVEMENT WAS BRAKING UP AND DOWN I WAS UNABLE TO STOP AND WRECKED AND I BOUGHT THIS VEHICLE FROM A CAR LOT. THIS CAR CONSTANTLY WHEN COLD DOES THIS AND IT ALSO SQUEAKS LIKE THERE IS TOO MUCH PRESSURE ON THE WHOLE CAR, THE BRAKES ARE STILL HAVING THAT SHUTTERING PROBLEM. CAN THIS BE FIXED?-I BOUGHT THE VEHICLE AT THE END OF LAST YEAR... IT HAS SINCE DONE THE SAME THINGS WITH THE BRAKING AGAIN AND IT SCARES ME BUT IT ONLY DOES IT WHEN IT IS COLD OUT ... *NM UPDATED

DT*: THE CONSUMER STATED WHILE DRIVING ON AN ICY ROAD, THE REAR BRAKES FAILED AND THE CONSUMER HIT INTO A CURB. THE THROTTLE HAS STUCK INTERMITTENTLY SINCE AUGUST OF 2005. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THERE ARE TWO RECALLS, #00V075000 REGARDING THE SERVICE BRAKES AND #99V194000 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *JB

Mileage: 62,200

1999 MERCURY COUGAR HAS PROBLEMS WITH THE SPEAKERS, BATTERY EQUIPMENT, BRAKE EQUIPMENT AND INSTRUMENT CLUSTER.***NO ANSWER REQUIRED***. *MR THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. THE CONSUMER STATED ON A SEPARATE OCCASION WHILE DRIVING SHE NOTICED THE VEHICLE HAD NO BRAKES, THE CONSUMER WAS ABLE TO FIND A MECHANIC WHO DETERMINED ALL FOR ROTORS AND PADS NEEDED TO BE REPLACED. THE CONSUMER STATED THE BRAKE LIGHT DID NOT ILLUMINATE. *JB

PURCHASED CAR NEW, IN 57000 MILES WE HAVE HAD TO REPLACE, 2 ALTERNATORS, 1 STARTER, 2 BATTERIES, ENTIRE RACK AND PINION, POWER STEERING PUMP, TRANSMISSION TORQUE CONVERTER, 4 SET OF BRAKES, 4 SETS OF TIRES PLUS TWO INDIVIDUAL TIRES ALL WITH SIDEWALL BLOW OUTS EXCEPT ONE PUNCTURE AND 2 HEADLIGHT SWITCHES, 2 CIG LIGHTERS. THE ENTIRE UPPER ENGINE GASKET SET HAD TO BE REPLACED TO GET TO AN INTAKE LEAK. THE HEAD LIGHTS AND FOGLIGHTS WORK ITERMITTANTLY, ENGINE WARNING LIGHTS ARE CONSTANTLY GOING ON AND OFF. CURRENTLY ONE HEADLIGHT IS OUT (LAMP IS GOOD) FOG LIGHTS ARE NOT WORKING (TODAY) AND AN ENGINE WARNING LIGHT IS INDICATING A PROBLEM AGAIN. *AK

Mileage: 8,520

DRIVER'S SIDE WHEEL BEARING HAS FAILED 3 TIMES IN 4 MONTHS. EACH TIME REQUIRING THE BEARING TO BE REPLACED, AS WELL AS THE BRAKE PADS AND ROTORS. *AK

Mileage: 73,000

DRIVER'S SIDE WHEEL BEARING HAS FAILED 3 TIMES IN 4 MONTHS. EACH TIME REQUIRING THE BEARING TO BE REPLACED, AS WELL AS THE BRAKE PADS AND ROTORS. *AK

Mileage: 73,000

MECHANICAL PROBLEMS WITH 1999 MERCURY COUGAR. *MR THE VEHICLE DIED IN THE MIDDLE OF TRAFFIC ON THREE OCCASIONS. THERE WERE ALTERNATOR AND FUEL PROBLEMS. THE CONSUMER REQUESTED A CREDITED AMOUNT OF FUNDS AND REIMBURSEMENT FOR THE BATTERY, BRAKES AND ADDITIONAL EXPENSES. OTHER PROBLEM ARE AS FOLLOWED: THE NEW WHEELS WERE DEFECTIVE (CORRODED AND FROZEN), THE BRAKE SENSOR SNAPPED OFF OF THE WHEEL, THE CD PLAYER WAS SKIPPING, THE HATCH WOULD NOT RELEASE PROPERLY, THE STEERING WHEEL WOULD SHAKE, THE KEYLESS ENTRY WITH ANTI-THEFT WAS INOPERATIVE, THERE WAS ROUGH IDLE, THE TRANSMISSION SHIFTER WOULD STICK, THE CUP HOLDER DID NOT SHUT, THE HOOD WOULD NOT OPEN, AND THE LIGHTS WOULD DIM AND OR BRIGHTEN WHILE THE VEHICLE WAS IN MOTION. *SC *JB

I OWN A 99 MERCURY COUGAR, ORIGINAL OWNER. MY HUSBAND CHANGED THE FRONT BRAKES AND FOUND THE SENSOR WAS MISSING ON THE FRONT PASSENGER SIDE. MY HUSBAND CALLED THE DEALERSHIP AND SPOKE TO ONE OF THE TECH'S, HE SAID ALL 4 WHEELS SHOULD HAVE A SENSOR. WHEN I BROUGHT THE CAR THERE TODAY THE SERVICE WRITER TOLD ME THE TECH COMPARED IT TO ANOTHER COUGAR AND FOUND NO SENSOR ON THE RIGHT FRONT. IF A COUGAR HAS ABS THERE WILL NOT BE ANY SENSORS, SO WHO KNOWS WHAT HE WAS COMPARING IT TO. NO BRAKES WEAR EVEN. THE ONLY WAY I WILL BE HAPPY IF SOMEONE SENDS ME A PICTURE OF THE BRAKING SYSTEM. MY HUSBAND HAS BEEN A TRUCK AND CAR TECH. FOR 30 YEARS AND HE SAID ALL FOUR WHEELS SHOULD HAVE A SENSOR. WHO ARE THEY KIDDING. *JB

THE FRONT AND REAR BRAKE DISC'S ARE NOTHING BUT A TOTAL PROBLEM. REAR BRAKES WERE REPLACED AT 30000 MILES. THE FRONT AT 38000 MILES. NOW THE FRONTS HAVE TO BE REPLACED AGAIN AT 52000 MILES. IT IS ABOUT TIME FOR FORD TO BUILD A RELIABLE CAR OR JUST QUIT MAKING CARS. *JB

Mileage: 30,000

WHILE TRAVELING AT 45 MPH VEHICLE SUDDENLY CAME TO A SUDDEN STOP ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER, WHERE DEALER INDICATED THEAT BOLTS FELL OUT WHICH CAUSED BRAKES TO LOCK UP. *JB. *AK

Mileage: 36,000

BRAKE CALIPERS STICK FREQUENTLY, LEAVING VEHICLE WITH NO BRAKES.HAD PARTS REPLACED. HOWEVER,PROBLEM REOCCURRED. CONTACTED DEALER.*AK

THERE IS A NOISE IN THE FRONT WHEELS, WHICH LATER WAS DETERMINED THE CAUSE OF THE NOISE WAS BECAUSE OF BRAKE FAILURE. *JG

I FEEL LIKE SUCH AN IDIOT BECAUSE I BOUGHT THIS CAR!! UNBELIEVEABLE PROBLEMS, AND NOW I HAVE TO TRY TO SELL THIS CAR. I PAID $16000 FOR THIS CRAP, AND THEN I HAD TO PAY $300 BECAUSE THE ROTORS WARPED ON MY REAR BRAKES, AND THEN THE TRACK ON MY SUNROOF COMPLETLEY BROKE, AND THAT IS GOING TO COST ME AT LEAST $800. FORD/MERCURY SHOULD BE SUED FOR MAKING A TOTALLY CRAPPY CAR. AS YOU CAN SEE BY THE NUMBER OF COMPLAINTS ON YOUR WEBSITE, SOMETHING NEEDS TO BE DONE ABOUT THIS!!!! THANKS, ROSIE

CONSUMER WAS HAVING PROBLEMS WITH BRAKES WHICH WERE CAUSING VEHICLE NOT TO STOP .*AK

VEHICLE ONLY HAS ABS ON DRIVER'S SIDE AND STANDARD BRAKES ON PASSENGER'S SIDE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

WHILE TRAVELING ON HIGHWAY AND APPLYING BRAKES ANTI-LOCK BRAKE SYSTEM WILL LOCK UP. DEALERSHIP IS AWARE OF PROBLEM.*AK

SHORTLY AFTER OWNING THE CAR, I NOTICED THAT BRAKES SEEMED INSUFFICIENT FOR THE VEHICLE. I TOOK IT TO THE DEALER A FEW TIMES TO GET CHECKED, BUT THEY DENIED ANY THING BEING WRONG. WHILE DRIVING WHEN THE BRAKES ARE APPLIED, THE VEHICLE DOES NOT STOP AT A SUFFICIENT TIME. I ALSO HAD TO BUY SEVERAL TIRES SINCE THE PURCHASE DATE, BECAUSE THE TIRES WOULD GET LEAKS BY SIMPLE ROAD DEBRIS SUCH AS GLASS AND METAL PIECES. I REPORTED MY PROBLEMS IN PERSON AND BY PHONE TO THE DEALER I BOUGHT FROM, BUT THEY WOULD NOT GIVE ME ANY INFORMATION ABOUT THE CAR'S HISTORY. THEY ONLY STATED THAT ALL NECESSARY CHANGES WERE MADE IN DECEMBER THE MONTH BEFORE I BOUGHT THE CAR. I ALSO TOLD THEM ABOUT THE SHIFTING IN THE STEERING WHEEL WHEN DRIVING, BUT THEY DISREGARDED THE COMPLAINT ABOUT THE STEERING AND THE INAPPROPRIATE STOPPING OF THE VEHICLE.*AK (DOT NUMBER: W2B0IRB TIRESIZE: P215/50R16)

BRAKE FAILURE. *AK

BRAKE FAILURE. *AK

WHILE DRIVING 35-40 MPH AND APPLYING BRAKES THERE WAS A GRINDING NOISE, AND VEHICLE PULLED TO THE LEFT. CONSUMER INSPECTED BRAKES, BRAKE PAD HAD GROUND INTO THE ROTOR. CONSUMER REPLACED LEFT FRONT ROTOR.*AK

PLEASE CONTACT ME AT [XXX] TO FURTHER DESCRIBE THE PROBLEM. FRONT TIRE ROTORS WERE SHOT AFTER ONLY 30000. THIS IS HIGHLY UNUSUAL AND UNSAFE FOR OTHER MERCURY COUGAR OWNERS. WOULD LIKE TO GET 300 DOLLAR REIMBURSEMENT FROM FORD-MERCURY FOR REPLACEMENT / REPAIR OF ROTORS.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE CONSUMER IS NOT SATISFIED WITH THE VEHICLE DUE TO THE AMOUNT OF RECALLS THAT HAVE BEEN ISSUED ON THE VEHICLE SINCE THE DATE PURCHASED, BRAKE PRESSURE CONTROL VALVE 00V-075, BATTERY CABLE ROUTING 01V-031, BRAKE LAMP SWITCH JUMPER HARNESS 01V-032. *NLM

THE CONSUMER IS NOT SATISFIED WITH THE VEHICLE DUE TO THE AMOUNT OF RECALLS THAT HAVE BEEN ISSUED ON THE VEHICLE SINCE THE DATE PURCHASED, BRAKE PRESSURE CONTROL VALVE 00V-075, BATTERY CABLE ROUTING 01V-031, BRAKE LAMP SWITCH JUMPER HARNESS 01V-032. *NLM

THE CONSUMER IS NOT SATISFIED WITH THE VEHICLE DUE TO THE AMOUNT OF RECALLS THAT HAVE BEEN ISSUED ON THE VEHICLE SINCE THE DATE PURCHASED, BRAKE PRESSURE CONTROL VALVE 00V-075, BATTERY CABLE ROUTING 01V-031, BRAKE LAMP SWITCH JUMPER HARNESS 01V-032. *NLM

THE CONSUMER IS NOT SATISFIED WITH THE VEHICLE DUE TO THE AMOUNT OF RECALLS THAT HAVE BEEN ISSUED ON THE VEHICLE SINCE THE DATE PURCHASED, BRAKE PRESSURE CONTROL VALVE 00V-075, BATTERY CABLE ROUTING 01V-031, BRAKE LAMP SWITCH JUMPER HARNESS 01V-032. *NLM

THE ENGINE WILL KILL WITHOUT ANY INDICATIONS AT HIGH SPEEDS OF 50+ MPH. WHEN ATTEMPT IS MADE TO HIT THE BRAKES OR STEER, THEY BOTH LOCK UP AND THAT IS WHEN I DISCOVER THAT THE CAR IS DEAD. LUCKILY, I NEVER NEEDED TO USE MY BRAKES OR STEERING WHEN IT HAPPENED, I COASTED THROUGH TRAFFIC WHILE HAVING TO TURN THE IGNITION OFF AND THEN ON AGAIN. THE DEALERSHIP HAS HAD IT FOR TWO WEEKS, THEY HAVE HAD THE VEHICLE FAIL FOR THEM, YET IT STILL READS AS IF THERE IS NOTHING WRONG WITH IT ON ALL OF THEIR DIAGNOSTICS. IT IS UNDER WARRANTY AND FORD IS NOT OFFERING TO REPLACE OR REIMBURSE ME FOR THE AUTOMOBILE. THEY ACTUALLY TOLD ME TO COME PICK IT UP AND DRIVE IT TILL IT HAPPENED AGAIN. SHOULD TRAFFIC HAD BEEN SLIGHTLY DIFFERENT WHEN THIS HAPPENED TO ME, I COULD BE DEAD, MY BABY COULD BE DEAD AND WHOMEVER I HIT COULD BE DEAD. YET FORD IS TAKING LITTLE RESPONSIBILITY FOR IT.*AK

FRONT BRAKES FAILED WITH NO WARNING. FRICTION MATERIAL DETACHED FROM BACKING. ROTORS RUINED. NO METHOD FOR WARNING PROVIDED BY MERCURY AS DONE BY OTHER MANUFACTURERS.*AK

PREMATURE WEAR OF BRAKE PADS AND ROTORS. DEALER HAS REPLACED PADS AND ROTORS.*AK

WHILE TRAVELING, SLOWED DOWN, AND WHEN DEPRESSING BRAKE PEDAL VEHICLE WOULD NOT GAIN SPEED. TECHNICIAN STATED THAT RIGHT CALIPER MALFUNCTIONED. PLEASE PROVIDE FURHTER INFORMATION. *AK

WHILE TRAVELING, SLOWED DOWN, AND WHEN DEPRESSING BRAKE PEDAL VEHICLE WOULD NOT GAIN SPEED. TECHNICIAN STATED THAT RIGHT CALIPER MALFUNCTIONED. PLEASE PROVIDE FURHTER INFORMATION. *AK

ON GOING PROBLEMS WITH BRAKES, INCLUDING RECALL (00V-075), PURCHASED NEW FRONT AND REAR BRAKES AT 31,000 MILES. *CJ

SERPENTINE BELT SLIPS WHEN DRIVING IN RAIN CAUSING A LOSS IN POWER STEERING AND ALL WARNING LIGHTS COMING ON INSIDE OF CAR. THERE ARE VARIOUS REPORTS ABOUT THIS PROBLEM.......#2 FRONT BRAKE PADS ARE WEARING OUT WAY TO EARLY, AND ALSO HAD FRONT ROTORS REPLACED. *AK

CAR LEASED IN 1999. SINCE THEN THERE HAVE BEEN SEVERAL COMPLAINTS, THE RADIO SHORTING OUT, 2 SAME SIDE/TIRE BLOW OUTS, TROUBLE LIGHTS AND TRANSMISSION PROBLEMS, BRAKE NOISE AND ACCELERATION PROBLEMS. IN EACH AND EVERY CASE THE RESPONSE HAS BEEN "WE CANNOT REPRODUCE THE PROBLEM" HENCE, NO FIXES. WARRENTY EXPIRED NOW THE ALTERNATER NEEDS TO BE REPLACED? COMMENT FROM SERVICE DEPARTMENT "IT MUST HAVE BEEN DEFECTIVE". ???

REPORTING THIS AS IT IS A US MANAUFACTURED CAR AND IS SOLD IN THE US AND CAN'T FIND EVIDENCE THAT FORD/MERCURY ARE TAKING ACTION. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

WHEN VEHICLE WAS BEING DRIVEN AND BRAKES WERE APPLIED A USUAL GRINDING NOISE OCCURRED. NOISE OCCURRED DUE TO TYPE OF BRAKE PADS THAT VEHICLE WAS MANUFACTURED WITH. PLEASE GIVE ANY FURTHER DETAILS. *AK

PANIC BUTTON WENT OFF ON MY MISTAKE BUT ALARM WOULD'NT SHUT OFF HAD TO GET REPLACED, HATCH WOULDN'T OPEN PROPERLY, I HAD MY BRAKES REPLACED 3 TIMES BECAUSE OF SQUEALING NOISE. AND THESE WINDSHIELD WIPERS FOR THE FOURTH TIME NOW .

BRAKES MAKE INTERMITTENT LOUD GRINDING NOISES, DEALER CAN NOT FIND PROBLEM. *SLC

THE PCRV FAILED PRIOR TO RECALL NOTICE 00V-075 RESULTING IN 2 ACCIDENTS, THE AIR BAGS FAILED TO DEPLOY DURING BOTH ACCIDENTS. NLM

ON MONTH AFTER PURCHASE REAR BRAKES MAKE NOISE WHEN BACKING UP AND BRAKING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE PROPLEM STILL EXIST, A SOLUTION IS BEING WORKED ON. NLM

THE PCRV FAILED PRIOR TO RECALL NOTICE 00V-075 RESULTING IN 2 ACCIDENTS, THE AIR BAGS FAILED TO DEPLOY DURING BOTH ACCIDENTS. NLM

ON MONTH AFTER PURCHASE REAR BRAKES MAKE NOISE WHEN BACKING UP AND BRAKING, THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE PROPLEM STILL EXIST, A SOLUTION IS BEING WORKED ON. NLM

BRAKES FAILED PRIOR TO RECALL NOTICE 00V-075, THE BRAKES LOCKED UP AND CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CURB DAMAGING FRONT BUMPER, WHEEL, TIRES, SUSPENSION AND ALIGNMENT. NLM

CONSUMER IS EXPERIENCING PROBLEMS WITH RECALL 00V-075 OF THE PRESSURE CONTROL REDUCING VALVE DUE TO THE DEALER BEING 170 MILES AWAY. NLM

CONSUMER IS EXPERIENCING PROBLEMS WITH RECALL 00V-075 OF THE PRESSURE CONTROL REDUCING VALVE DUE TO THE DEALER BEING 170 MILES AWAY. NLM

REAR BRAKES HAVE BEEN REPLACED 3 TIMES WITHIN 10 MONTHS. *SLC

CONSUMER FEELS THIS VEHICLE HAS HAD TOO MANY RECALLS SINCE PURCHASED AND REQUEST REIMBURSEMENT OF MONTHLY PAYMENTS, RECENT RECALL (00V-075). NLM

IVE HAD PROBLEMS WITH THIS CAR SINCE I DROVE IT OFF THE LOT ALMOST EVERY MONTH IT IS IN THE SHOP FOR THE SAME REASONS FIRST THE RADIO HAS BEEN FIXED TWICE AND THEN FINALLY REPLACED THE SPEAKERS HAVE BEEN REPLACED AND THAT HAS YET TO SOLVE THE PROBLEM, MY TRUNK RELEASE ON MY CAR HAS BEEN WORKED ON ATLEAST 4 TIMES AND THEY STILL THINK IT IS NOT A PROBLEM BUT THEY DONT OPEN IT EVERY DAY EITHER, STARTING IN JANUARY OF 2000 I CALLED THE DEALERSHIP 6 OR MORE TIMES COMPLAINING ABOUT THE BRAKES AND EVERY TIME THEY WORKED ON IT THEY SAID ALL BRAKES PULSATE AND SQUEEK A LITTLE BUT LOW AND BEHOLD A RECALL LETTER SUPRISED ME IN THE MAIL TODAY, MY SUNROOF WAS IN THE SHOP DONT KNOW THE DATE BECAUSE IT WAS SQUEEKING AND THE PANEL THAT SURROUND THE KEYS WAS LOOSE THEY"FIXED" BUT THE DAY I GOT IT OUT OF THE SHOP FOR GETTING THE RADIO REPLACED THE SUNROOF QUIT TOTALLY, JUST TALKED TO THEM TODAY AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE WITH THE SAME PROBLEM IT APPEARS THAT THE WIRING IN THE SUNROOF IT WORN OUT I ASKED IF THIS WAS NORMAL FOR A CAR THAT WAS A YEAR OLD AND THEY SAID IT WAS JUST FROM BEING OPENED AND CLOSED BUT IM SORRY ITS ONLY A YEAR OLD THEY SAID IT IS A 1200.00 DOLLAR PROBLEM TO FIX WITHOUT LABOR AND COULDNT GARUANTEE THAT IT WOULDNT HAVE TO BE REPLACED NEXT YEAR AGAIN . THE ALARM SYSTEM RANDOMLY GOES OFF AND WONT SHUT OFF ITS ACTUALLY CALLED A PANIC SYSTEM BUT GOES OFF LIKE AN ALARM SYSTEM AFTER ASKING OTHER COUGAR OWNERS ABOUT THEIRS AND COMPARING NOTES LOOKS LIKE WE HAVE ALL HAD THE SAME THINGS GOING WRONG EXCEPT A FRIEND OF MINE HAS ALREADY HAD HER ENGINE REBUILT AT 20,000 MILES ------HELP ME BEFORE MINE GOES OUT TO. THANK YOU

BRAKE PEDAL IS NORMAL WHEN APPLIED, BUT THERE IS A VIBRATING AND PULSATING FEELING IN FRONT END WHEN THE BRAKES ARE APPLIED. ALSO, EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED.*AK

BRAKE PEDAL IS NORMAL WHEN APPLIED, BUT THERE IS A VIBRATING AND PULSATING FEELING IN FRONT END WHEN THE BRAKES ARE APPLIED. ALSO, EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED.*AK

HAD TO CHANGE FRONT BRAKES 3 TIMES . NOW REAR BRAKES HAVE SAME PROBLEM AND DEALER REFUSES TO CHANGE CALLING THE PROBLEM ACCEPTABLE. SUNROOF ASSEMBLY FAILED 3 TIMES . WAS DRIVING FOR 3 MONTHS WITH PROBLEM BEFORE THE PART CAME IN. AFRAID THE SUNROOF WOULD FLY OFF THE CAR WHEN IN HIGH SPEED.HAD TO CHANGE INTIRIOR CLOTH 1 TIME BECAUSE IT HAD WATER STAINS. HAD TO CHANGE WEATHER GARD ON DRIVER SIDE DOOR AND IT IS STILL NOT DONE RIGHT.WINDOW HAS MARKS FROM IT WHEN I OPEN IT.

MASTER CYLINDER WAS DEFECTIVE, CAUSING BRAKE FLUID TO LEAK FROM VEHICLE. THIS BRAKE CYLINDER WAS REPLACED, AND PROBLEM REOCCURRED.*AK

ABS LIGHT/FRICTION LIGHT COMES ON, DEALER RESET SENSORS. *SLC

FRONT BRAKES SQUEAK AND REAR BRAKES GROAN, TSB ISSUED A STATEMENT ABOUT REPLACING THE ROTORS AND BRAKE PADS, BRAKES STILL SQUEAK AFTER REPAIR. *SLC

ROTORS NEEDED TO BE REPLACED DUE TO "WEAR AND TEAR". DEALER RECOGNIZED PROBLEM AT 20OOO MILES.*AK

COMPLETE LOSS OF ALL BRAKES DUE TO "NEVER BEFORE SEEN" EXPLOSION OF ABS MASTER CYLINDER

ON 8-01-00, WITH A CALIFORNIA HIGHWAY PATROLMAN AS A WITNESS, THE BRAKES ON MY GRAND DAUGHTERS CAR FAILED COMPLETELY (PEDAL TO FLOOR), UPON PUMPING THE PEDAL THE BRAKES THEN LOCKED UP AND THE CAR WENT INTO AN UNCONTROLLED SKID STRIKING A STOPPED VEHICLE. THIS HAPPENED ON THE FREEWAY IN A CONSTRUCTION ZONE AND WE ARE UNSURE OF THE VEHICLE SPEED AT THE TIME OF IMPACT. SHE WAS TRAVELING AT APPROXIMATELY 45 MPH AT THE TIME OF THE INITIAL BRAKE FAILURE. FORTUNATELY NO ONE WAS INJURED (ALTHOUGH MY GRAND DAUGHTER'S HEAD DID STRIKE THE WINDSHIELD) AND VERY LITTLE DAMAGE WAS DONE TO EITHER VEHICLE. BOTH FRONT TIRES NOW HAVE SEVERE CUTS AND ABRASIONS ACROSS THEIR WIDTH, APPROXIMATELY 6 TO 8 INCHES LONG, WHERE THE NEWLY FORMED GROOVES IN THE HIGHWAY SHREDDED THE TIRES UPON BRAKE LOCKUP. FAILED COMPONENTS: 1) BRAKES - COMPLETE FAILURE, THEN SEVERE LOCKUP. 2) AIR BAGS - NEITHER THE DRIVER NOR PASSENGER AIR BAGS DEPLOYED UPON IMPACT. 3) SELT BELTS - SEAT BELTS FAILED TO LOCKUP UPON IMPACT. THE CHP OFFICER, WHO WAS SITTING IN THE CONSTRUCTION ZONE AREA, STATED THAT HE SAW THE ENTIRE INCIDENT AND EXPRESSED HIS CONCERN THAT WITH THE SEVERITY OF THE IMPACT THAT THE AIR BAGS HAD NOT DEPLOYED. THE BRAKE ROTORS, CALIPERS AND PADS ON THIS VEHICLE WERE REPLACED AND/OR REBUILT BY FORD UNDER WARRANTY AT 32K MILES. WE HAVE SO FAR BEEN UNSUCCESSFUL IN CONTACTING FORD/MERCURY ABOUT THESE PROBLEMS, AND THE DEALERS SEEM TO BE AT A LOSS ON HOW TO CHECK THE FAILED COMPONENTS. THEIR ATTITUDE IS ONE OF DISBELIEF SINCE THE CARS WERE NOT SEVERLY DAMAGED. WHEN WILL IT HAPPEN AGAIN? *AK

CONSUMER WAS TRAVELING 40MPH & HAD BRAKE FAILURE. CONSUMER HAD TO USE THE EMERGENCY BRAKE & MOVE OFF OF EXPRESSWAY. DEALER DETERMINED THE ABS PUMP MODULE SPRUNG A LEAK & LOST OF ALL HYFRAULIC BRAKE FLUID. THE WARRANTY EXPIRED BECAUSE OF MILEAGE. ABS BOOSTER PUMP, MASTER CYLINDER AND OTHER COMPONENTS ALSO REPLACED. VEHICLE HAD TO RETURN FOR REPAIRS WITHIN 24 HOURS OF PICKING UP VEHICLE AFTER INITIAL REPAIRS. *AK *ML

WHILE DRIVING ON A 4-LANE HIGHWAY, LIGHTS ON THE DASHBOARD LIT UP AND ENGINE DIED. THEN, CONSUMER LOST CONTROL OF THE VEHICLE. WITH NO BRAKES OR STEERING VEHICLE STARTED TO SPIN OUT OF CONTROL AND HIT A GUARDRAIL AT ABOUT 55MPH. CONSUMER SAID IT WAS A ENGINE PROBLEM. AIRBAGS DID NOT DEPLOY.*AK *ML

BRAKES SQUEAK EXCESSIVELY, LOTS OF BRAKE DUST, GRINDING IN REVERSE, DAILY SINCE PURCHASE, DEALER SAYS NORMAL

WHEN APPLYING BRAKES THERE WAS A GRINDING SOUND, AND VEHICLE WOULD VIBRATE WHILE STOPPING. VEHICLE HAS BEEN IN DEALER'S SHOP ON SEVERAL OCCASIONS, AND PROBLEM WAS STILL OCCURRING. DEALER INFORMED CONSUMER THAT NOTHING ELSE COULD BE DONE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

WHEN APPLYING BRAKES THERE WAS A GRINDING SOUND, AND VEHICLE WOULD VIBRATE WHILE STOPPING. VEHICLE HAS BEEN IN DEALER'S SHOP ON SEVERAL OCCASIONS, AND PROBLEM WAS STILL OCCURRING. DEALER INFORMED CONSUMER THAT NOTHING ELSE COULD BE DONE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

WITHIN 15000 MILES, LOUD GRINDING NOISE WHEN BACKING UP DESPITE REPEATED TRIPS TO DEALER SERVICE; WITHIN 15000 MILES, LOUD GRINDING NOISE DURING NORMAL BRAKING; WEATHER SEAL AROUND DRIVER DOOR CONSTANTLY FALLING OFF; RADIO FAILURE AT 12500 MILES THAT WILL COME BACK ON WHEN SIMPLY TOUCHING THE *AK

THE PROBLEM IS NOT BAD ROTORS/PADS, I HAD THE DEALER TURN THE ROTORS AND THE PROBLEM SUBSIDED FOR A WHILE. THEN A WEEK LATER THEY RETURNED. ITS A LOW GRIND/GROWLING NOISE MUCH DIFFERENT FROM LOW PADS OR NO PAD LEFT. I HAVE ALSO NOTICED THAT ALOT OF PEOPLE ON THE NET HAVE ALSO NOTICED THE SAME PROBLEM. I JUST WANT THE PROBLEM RESOLVED.( DOT NUMBER: TIRE SIZE: 215/50R/16 )

EXCESSIVE WEAR OF THE FRONT BRAKE ROTORS AND PADS. UPON ACCELERATION VEHICLE PULLS TO THE RIGHT. ALSO, ALTERNATOR FUSE HAS BLOWN TWICE, DEALER HAS PUT IN A LARGER FUSE, BUT DID NOT SOLVE PROBLEM. DEALER HAS YET TO DETERMINE THE CAUSE. *AK *ML

IT HAS BEEN IN THE SHOP FOUR TIMES FOR BRAKE PROBLEMS. THE CAR SHAKES AFTER 3,000 MILES AND THE ROTORS NEED TURNING WHICH COSTS 300.00 EACH TIME. *AK

IT HAS BEEN IN THE SHOP FOUR TIMES FOR BRAKE PROBLEMS. THE CAR SHAKES AFTER 3,000 MILES AND THE ROTORS NEED TURNING WHICH COSTS 300.00 EACH TIME. *AK

CAR SOUNDS LIKE IT IS FALLING APART WHEN BRAKES ARE APPLIED, STEERING MAKES LOUD SOUND WHEN BACKING OUT OF PARKING SPACE, TRUNK WON'T OPEN UNLESS HIT NUMEROUS TIMES FROM REMOTE OR INSIDE.

BRAKES ARE MAKING A GRINDING NOISE AND ARE VIBRATING, MAKING IT VERY HARD TO STOP. *AK

BRAKES CONTINUALLY MAKE GRINDING NOISE SINCE OWNERSHIP, SEVERAL REPAIRS AND INSPECTIONS TO VEHICLE WITH NO REMEDY, CONSUMER ALMOST IN VEHICLE ACCIDENT DUE TO LOSS OF BRAKE ABILITY, HOWEVER NO REMEDY AT THIS TIME FOR BRAKE FAILURE AND NOISE. *MJS

VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH UNNECESSARY NOISE. WHENEVER BRAKES WERE APPLIED IN A SUDDEN STOP, IT RESULTED IN EXTENDED STOPPING DISTANCE. VEHICLE BEEN IN/OUT OF DEALER SHOP ON SEVEN OCCASIONS. THIS ALMOST CAUSED SEVERAL VEHICLE COLLISIONS. *AK

BRAKES FAILED. MJS

I HAVE HAD THE CAR IN 3 SEPERATE TIMES FOR THE FRONT BRAKES. THEY CONTINUE TO GRIND AND THE CAR PULLS TO THE RIGHT OR LEFT. I HAVE NOTICED A DECREASE IN BRAKE PERFORMANCE.

WITHIN ONE MONTH OF OWNERSHIP BRAKES AND ROTORS FAILED (MAY 5, 1999) AND AGAIN IN (JULY 1999). MJS

WITHIN ONE MONTH OF OWNERSHIP BRAKES AND ROTORS FAILED (MAY 5, 1999) AND AGAIN IN (JULY 1999). MJS

CALIPER PIN WAS REPLACED BY DEALERSHIP, NO CHARGE.

WHEN PUTTING VEHICLE INTO REVERSE AND APPLYING THE BRAKES, THERE IS A LOUD SQUEAKING NOISE COMING FROM THE VEHICLE. *AK

THE BRAKES GRIND.THIS IS THE SECOND TIME I HAVE HAD IT IN THE GARAGE TO FIX THIS PROBLEM IN TWO MONTHS. WHAT HAPPENS WHEN THE WARRANTY EXPIRES?, AND WHAT DO I DO IF THIS KEEPS OCCURRING? *AK

SINCE PURCHASE OF VEHICLE BRAKES HAVE CONTINUALLY EXPERIENCED SQUEAKING AND GRINDING NOISE, TSB #12260 STATES THE CAUSE MAY BE FROM THE SILVER DACROMET COATING ON THE ROTORS, WHICH ARE EMBEDDING ITSELF INTO THE PADS, NO CURRENT REPAIRS TO RECTIFY AT THIS TIME.

BRAKES MAKE GRINDING SOUND AND SQUEAK. DEALER TOLD ME TO LIVE WITH IT UNTIL FORD COMES UP WITH A FIX... ALSO TRUNK LID WILL NOT OPEN CONSISTANTLY WITH REMOTE OR BUTTON IN THE CAR---DEALER CLAIMS IT WORKS-I HAVE YET TO FIND ANYONE WHO COULD MAKE IT WORK CONSISTANTLY. *AK

ABS BRAKES LIGHT IS ON AND VEHICLE JERKS AT A SLOW STOP AND AT FAST STOP. ALSO, THERE IS A GRINDING NOISE COMING FROM THE BRAKES, AND THE BACK BRAKES AREN'T STOPPING THE VEHICLE. *AK

I HAVE HAD MY CAR IN TWICE (2 TIMES FOR BRAKE & TRANSMISSION SERVICE) NONE OF THE PROBLEMS THAT I HAVE, HAD HAVE BEEN CORRECTED. MY BRAKES STILL SCRUB & MY TRANSMISSION STILL BUCKS, AFTER THESE RETURNS FOR SERVICE. I AM VERY UNHAPPY ABOUT THE WAY MY CAR IS RUNNING. ESPECIALLY THE BRAKES WHICH ARE MAKING ME WORRY. I HAVE HAD MY CAR IN ON 9/17/1998 AND 12/2/98 FOR THESE PROBLEMS, AMONG OTHER PROBLEMS, AND THE BRAKES AND TRANZMISSION PROBLEMS STILL EXIST. I AM NOT VERY HAPPY WITH MY 1999 MERCURY COUGAR AND I WILL NOT BUY ONE AGAIN, UNLESS I KNOW THAT FORD HAS PUT THEIR BEST IN THIS CAR. SINCERELY, ADRIA L. PERSON