1995 MERCURY GRAND MARQUIS Vehicle Speed Control Problems

TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.*JB

Mileage: 90,000

CRUISE CONTROL WAS REPLACE WITH A JUMPER. IT WORKED FOR ABOUT A MONTH, AND NOW IT IS NOT WORKING. THE REPAIR SHOP REFUSE TO FIX IT. THEY SAY THAT SOMETHING ELSE IS WRONG, AND WANT TO CHARGE ME A LOT OF MONEY TO FIX IT. THE CAR HAS BEEN WORKING EVERY SINCE I PURCHASED IT IN 1995. NOW IT IS NOT. *TR

I RECEIVE A RECALL NOTICE ON MY FORD GRAND MARQUIS -1995 TO DISCONNECT MY CRUISE CONTROL BECAUSE IT MAY CAUSE A FIRE (RECALL NUMBER 05S28). ON SEPTEMBER 14, 2007 WE TOOK OUR VEHICLE TO MATHEWS FORD IN HEATH OHIO TO HAVE THE CRUISE CONTROL DISABLED. WE WERE TOLD THE PART WOULD BE IN SOME TIME IN JANUARY. AFTER CALLING AND CHECKING ON THE PART FOR QUIT SOMETIME, THE PART FINALLY ARRIVE AND WAS INSTALL ON APRIL 8, 2008. AFTER THE PART WAS INSTALL, MY CRUISE CONTROL DID NOT WORK. IT HAD BEEN WORKING FINE PRIOR TO THE CRUISE CONTROL BEING DISABLED. I RETURNED TO MATHEWS FORD ON APRIL 25, 2008 TO COMPLAIN THAT MY CRUISE CONTROL DID NOT WORK. I WAS INFORMED THAT THEY WOULD LOOK AT IT, BUT IF IT WAS NOT THE PART THEY REPLACED I WOULD BE CHARGE $70 FOR THEM TO LOOK AT IT AND RECEIVE AN ESTIMATE TO FIX THE PROBLEM. I REFUSED THE SERVICE. I DO NOT FEEL THIS IS PROPER. IT WAS WORKING BEFORE THEY MESSED WITH. IF THEY WOULD OF MADE THE REPAIR IN SEPTEMBER AND IT WORKED AFTERWARDS AND THEN LATER BROKE I WOULD UNDERSTAND. THEY ARE TELLING ME SOMETHING COULD OF HAPPENED SINCE THEY DISABLED IT. WELL SOMETHING MAY OF HAPPENED WHILE IT WAS DISABLED FOR 8-9 MONTHS IT WAS DISABLED, BUT SINCE I COULD NOT USE IT, IT DOES NOT MAKE SENSE. I FEEL THEY SHOULD RETURN MY VEHICLE TO THE CONDITION IT WAS IN BEFORE THEY MESSED WITH IT. AT A MINIMUM, I SHOULD NOT HAVE TO PAY MONEY FOR THEM TO DIAGNOSE A PROBLEM THEY CAUSED! IF THEY DIAGNOSED IT AND IT WAS ANOTHER PART--THEN I COULD DECIDE HOW TO PROCEED AND I SHOULD NOT BE LOCKED INTO A SERVICE CENTER THAT I WOULD NOT NORMALLY USE. I FEEL LIKE THE FOX IS WATCHING THE HEN HOUSE. IS THERE ANYWAY I CAN GET THIS ISSUE RESOLVED WITHOUT HAVING TO PAY A DEALERSHIP? I THANK YOU FOR YOUR TIME IN THIS MATTER. MARK SHELL *TR

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE LEAVING HER HOUSE, THE CONTACT WITNESSED HER VEHICLE ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT CURRENTLY REMAINS. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

Mileage: 170,000

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. SEVERAL YEARS AGO, THE VEHICLE SPEED CONTROL FAILED. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL, BUT IT DID NOT MENTION TO PARK THE VEHICLE INSIDE. THE CONTACT RECEIVED A SECOND NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL), WHICH ADVISED HIM NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF A FIRE. THE CONTACT FELT THAT THE FIRST LETTER SHOULD HAVE STATED THIS INFORMATION. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000.

1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER TOOK THE VEHICLE IN TO HAVE THE WIRING HARNESS DISCONNECTED. CONSUMER HAS YET TO BE NOTIFIED OF WHEN THE REPLACEMENT PART WILL BE AVAILABLE. *KB

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL. THE SWITCH WAS DISCONNECTED AT THAT TIME. HE HAS BEEN INFORMED BY FORD SINCE THAT TIME AND, EVERY MONTH THEREAFTER, THAT THE SWITCH WOULD BE REPAIRED THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 96,000. UPDATED 3/4/08 *CN THE CONSUMER PROVIDED THE RECALL NUMBER 05S28. UPDATED 03/04/08 *TR

1995 MERCURY MARQUIS RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT SHE WAS TOLD THE PART WASN'T IN WHEN TALKING TO THE DEALER. CONSUMER HAD THE OLD PART REMOVED BUT THE NEW PART WAS NOT INSTALLED BECAUSE IT WAS NOT IN. *KB

1995 MERCURY GRAND MARQUIS RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE DEALER HAS INFORMED HER THAT THE PART IS NOT AVAILABLE AND ALL THEY CAN DO FOR THE TIME BEING IS DISCONNECT THE PART. *KB

1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED THE RECALL IN AUGUST 2007. SHE STATES THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER NOW THEY WILL BE AVAILABLE IN FEBRUARY TO MAY 2008. *KB

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2004. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 124,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 02-14-08. *KB UPDATED

MY 1995 MERCURY GRAND MARQUIS ODOMETER IS OVER 144K. I'VE EXPERIENCED INTERMITTENT FAILURE OF THE HEADLIGHT SWITCH, ESPECIALLY WHEN TEMPERATURE IS NEAR OR BELOW FREEZING. WHEN IT'S COLD OUTSIDE, AND THE VEHICLE HAS BEEN SITTING FOR A WHILE AND THEREFORE COLD WHEN I TURN ON THE HEADLIGHTS, I HAVE TO PLAY WITH THE SWITCH FOR THE HEADLIGHTS TO STAY ON. IT'S NOW TAKING LONGER AND LONGER FOR ME TO GET THE LIGHTS TO STAY LIT. I'VE ONLY EXPERIENCED ONE FAILURE WHILE DRIVING ON THE HIGHWAY, AFTER THE VEHICLE HAD BEEN DRIVEN FOR OVER 20 MINUTES. WHEN I FIRST PURCHASED MY VEHICLE, I REPLACED ALL 4 HEADLAMP BULBS BECAUSE THEY WERE TOO DIM. THE REPLACEMENTS DIDN'T RESOLVE THE PROBLEM. FROM WHAT I'VE READ, THE ROOT CAUSE OF THE PROBLEM IS THE PLASTIC COVERING ON THE HEADLAMPS. THE COMPOSITION OF THE PLASTIC BREAKS DOWN WITH AGE AND DISCOLORS, REDUCING THE BRIGHTNESS OF THE HEADLIGHTS. THIS DESIGN FAULT OF USING PLASTIC OVER GLASS IS A DANGEROUS SAFETY HAZARD. IF I CHANGE FROM LOW TO HIGH, MY HEADLIGHTS APPEAR TO ILLUMINATE THE ROAD WITHIN ALLOWABLE BRIGHTNESS, INCREASING VISIBILITY. DRIVING ON ROADS WITH INSUFFICIENT STREET LIGHTS IS DANGEROUS WITH ONLY THE LOW BEAM HEADLAMPS. I'VE CONSIDERED DRIVING WITH THE HIGH BEAMS AT ALL TIMES, TO ENSURE MY SAFETY, BUT HAVE QUESTIONED THE LEGALITY OF SUCH A CHOICE. THE NEWER VEHICLES TODAY SEEM TO BE SPORTING THOSE SUPER BRIGHT HEADLIGHTS, ARE EXTREMELY BLINDING TO THOSE WHO HAVE TO DRIVE IN FRONT OF OR IN THE OPPOSITE DIRECTION AS THEY BLIND YOU AS THEY GET CLOSER AND PASS YOU. THIS PAST FALL, I RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL IN MY GRAND MARQUIS. I TOOK THE VEHICLE INTO THE DEALERSHIP; THEY DISCONNECTED THE CRUISE CONTROL, TAPED THE ENDS OF THE WIRE, AND SENT ME ON MY WAY. I WAS TOLD THAT THE PARTS WOULD BE IN DURING Q4, AND THAT I WOULD RECEIVE A FOLLOW-UP LETTER TO COME BACK AND HAVE THE REPLACEMENT PART INSTALLED. WE ARE INTO Q1 OF THE NEXT YEAR, AND THERE HASN'T BEEN ANY FOLLOW-UP FROM FORD/MERCURY. *TR

Mileage: 135,500

1995 GRAND MARQUIS CAUGHT FIRE WHILE PARKED. CUSTOMER STATES THERE WAS NO WARNINGS ON WHY THE VEHICLE CAUGHT FIRE. DEALER TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALL FOR THIS VEHICLE. *KB THE CONSUMER STATED HE RECEIVED A RECALL NOTICE SHORTLY AFTER THE INCIDENT PERTAINING TO THE CRUISE CONTROL SWITCH. THE CONSUMER CONTACTED FORD, HOWEVER FORD STATED THERE WAS NOTHING THEY COULD DO. *TR

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, THERE WAS A STRONG ODOR OF SMOKE PRESENT. THE CONTACT WENT OUTSIDE TO DETERMINE THE ORIGIN OF THE SMOKE AND DISCOVERED THE FRONT OF THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ALERTED AND EXTINGUISHED THE FIRE. AFTERWARDS, THE FIRE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THE FIRE ORIGINATED AT THE ENGINE COMPARTMENT. THE VEHICLE SUSTAINED EXTENSIVE FIRE DAMAGE. THE MANUFACTURER WAS ALERTED. *AK THE CONSUMER STATED THAT HE RECEIVED A RECALL LETTER PERTAINING TO CRUISE CONTROL WHICH WAS THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE MANUFACTURER INFORMED THEM OF THE RECALL NOTICE AND IN TURN THE MANUFACTURER ASKED THEM TO CONTACT THE INSURANCE COMPANY WHICH ALREADY COMPENSATED THE CONSUMER FOR THE VEHICLE. THE CONSUMER PROVIDED PHOTOS AND THE RECALL NOTICE FOR THE VEHICLE. UPDATED 09/18/07 *TR

Mileage: 113,851

INTERMITTENTLY VEHICLE WILL SUDDENLY ACCELERATE AND JERK FORWARD. DEALER HAS BEEN NOTIFIED. *AK

VEHICLE EXPERIENCED SUDDEN ACCELERATION ON TWO OCCASIONS.

WHEN STARTING THE VEHICLE AND FOOT IS APPLIED TO BRAKES, VEHICLE GOES INTO A HIGH IDLE AND OPEN THROTTLE POSITION, PRESSED FOOT ON BRAKES TO STOP VEHICLE. *AK

SUDDEN REVERSE ACCELERATION.

WHILE PULLING INTO PARKING LOT, ENGINE SUDDENLY ACCELERATED WIDE OPEN, HIT CURB, BRAKES APPLIED, NO PRIOR WARNING, BOTH AIRBAGS DEPLOYED. *AK

WHILE DRIVING VEHICLE WENT INTO OPEN THROTTLE POSITION IMPACT 12:00 POSITION SPEED UNKNOWN, REPLACEMENT OF THE THROTTLE FLOAT SENSOR SCREW LINKAGE. TT THE SUDDEN ACCELERATION RESULTED IN ACCIDENT EVENTHOUGH THE CONSUMER JAMMED THE BRAKES TO STOP THE VEHICLE. *YH

DRIVING THE VEHICLE AT A SPEED 5MPH, WENT INTO OPEN THROTTLE POSITION, VEHICLE WENT OUT INTO THE 2 NORTH BOUND LANE IMPACT 1-2 POSITION TT *JB THERE WAS ONE INJURY IN INCIDENT. *SLC

AUTO. IN PARK WHEN CONSUMER PUT IN DRIVE, CAR ACCELERATED FORWARD WHILE MAKING A QUICK LEFT TURN TO AVOID WOODED AREA. TT