32
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 20 of 32
Aug 23, 2018 109,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Aug 23, 2018 109,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Nov 25, 2016 165,784 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING OPERATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,784.

Nov 25, 2016 165,784 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING OPERATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,784.

Feb 2, 2016 86,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Feb 2, 2016 86,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Dec 16, 2015 722,530 mi

LOW/HIGH BEAM LIGHTS INOPERATIVE IN PARK OR DRIVE, BULBS & WIRING CHECKS GOOD, 25 AMP FUSE WAS BLOWN, BUT REPLACED FUSE CAUSED NO CHANGE.

Dec 16, 2015 722,530 mi

LOW/HIGH BEAM LIGHTS INOPERATIVE IN PARK OR DRIVE, BULBS & WIRING CHECKS GOOD, 25 AMP FUSE WAS BLOWN, BUT REPLACED FUSE CAUSED NO CHANGE.

Sep 30, 2015 108,284 mi

WHILE DRIVING THE CAR, THE HEADLIGHTS GOES OUT, THAN ON, AND OUT. THIS IS UNSAFE FOR MY WIFE DRIVING WITH KIDS.

Sep 30, 2015 108,284 mi

WHILE DRIVING THE CAR, THE HEADLIGHTS GOES OUT, THAN ON, AND OUT. THIS IS UNSAFE FOR MY WIFE DRIVING WITH KIDS.

Feb 3, 2012 120,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

Feb 3, 2012 120,000 mi

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

Apr 5, 2011 136,000 mi

MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SAY A HEADLIGHT CONTROL MODULE NEEDS REPLACING. THIS NEEDS TO BE INVESTIGATED. A RECALL NEEDS TO BE FILED FOR THE REPLACING OF THE BAD PART CAUSING THIS ISSUE. THIS CAN CAUSE SERIOUS INJURY TO SOMEONE IF THIS HAPPENS ON A DARK WINDY ROAD. *TR

Apr 5, 2011 136,000 mi

MY 1998 MERCURY GRAND MARQUIS HEADLIGHTS AS WELL AS TAILIGHTS FAIL. DURING THIS ALL OF A SUDDEN WHILE DRIVING AT NIGHT THE HEADLIGHTS WHILE DRIVING WILL START FLASHING ON AND OFF, THEN JUST COMPLETELY GO OFF, AS WELL AS THE LIGHTS ON THE DOORS AND LIGHT AROUND THE DASH CONTROLS SUCH AS (AC BUTTONS AN KNOBS) THIS HAPPENED RARELY, BUT NOW IT HAPPENED EVERY SINGLE NIGHT. I GOOGLED THIS AND MANY MORE ARE HAVING THE SAME PROBLEM, IT SEEMS AS IF ITS COMMON IN THESE VEHICLES. ON THE FORUMS SOME SAY A LIGHT CONTROL BOX NEEDS REPLACING, AND THEN SOME SAY A HEADLIGHT CONTROL MODULE NEEDS REPLACING. THIS NEEDS TO BE INVESTIGATED. A RECALL NEEDS TO BE FILED FOR THE REPLACING OF THE BAD PART CAUSING THIS ISSUE. THIS CAN CAUSE SERIOUS INJURY TO SOMEONE IF THIS HAPPENS ON A DARK WINDY ROAD. *TR

Dec 30, 2002 71,000 mi

LIGHT SWITCH FAILS WHILE LIGHTS ARE ON HIGH BEAM FOR ONE TO TWO HOURS. HAS HAPPENED FOUR TIMES WHILE DRIVING AT 70 MPR ON INTERSTATE 95.ALL INTERIOR AND EXTERIOR LIGHTS BLINK OFF, THEN BACK ON, THEN OFF SEVERAL TIMES BEFORE PULLING TO SIDE OF ROAD... HAS NOT HAPPENED WHILE USING LOW BEAMS. STRIKES FEAR IN ME AND FAMILY EACH TIME IT HAPPENS... I UNDERSTAND IT COMMON TO MY YR AND MAKE...WHAT TO DO??

Dec 30, 2002 71,000 mi

LIGHT SWITCH FAILS WHILE LIGHTS ARE ON HIGH BEAM FOR ONE TO TWO HOURS. HAS HAPPENED FOUR TIMES WHILE DRIVING AT 70 MPR ON INTERSTATE 95.ALL INTERIOR AND EXTERIOR LIGHTS BLINK OFF, THEN BACK ON, THEN OFF SEVERAL TIMES BEFORE PULLING TO SIDE OF ROAD... HAS NOT HAPPENED WHILE USING LOW BEAMS. STRIKES FEAR IN ME AND FAMILY EACH TIME IT HAPPENS... I UNDERSTAND IT COMMON TO MY YR AND MAKE...WHAT TO DO??

Sep 26, 2002

CONSUMER STATES THAT THE EXTERIOR OF THE HEADLIGHTS ARE FOGGING UP, CAUSING POOR VISIBILITY.

Sep 26, 2002

CONSUMER STATES THAT THE EXTERIOR OF THE HEADLIGHTS ARE FOGGING UP, CAUSING POOR VISIBILITY.

Oct 11, 2001

WAS TRAVELING ABOUT 60MPH ON A PAVED COUNTRY ROAD, WHEN HEADLIGHTS WENT OUT WITHOUT PRIOR WARNING, DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED LIGHTS FLASHED ON AND OFF SEVERAL TIMES, THE LIGHTS WERE THEN TURNED OFF AND TURNED BACK ON AGAING, THEY FLASHED ABOUT 2 MORE TIMES AND THEN REMAINED ON.*SLC

Oct 11, 2001

WAS TRAVELING ABOUT 60MPH ON A PAVED COUNTRY ROAD, WHEN HEADLIGHTS WENT OUT WITHOUT PRIOR WARNING, DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED LIGHTS FLASHED ON AND OFF SEVERAL TIMES, THE LIGHTS WERE THEN TURNED OFF AND TURNED BACK ON AGAING, THEY FLASHED ABOUT 2 MORE TIMES AND THEN REMAINED ON.*SLC

Jan 18, 2001

WHEN HEADLIGHTS ARE NEEDED AT NIGHT OR IN RAINY WEAHTER CONDITIONS HEADLIGHTS ARE VERY DIM, CAUSING POOR DRIVER VISIBILITY. ALSO, NOTE HEADLIGHTS LOOK LIKE FOG IS IN THE BULBS. CONSUMER HAS REPLACED HEADLIGHTS; BUT, PROBLEM IS STILL OCCURRING. *AK WHEN THE HEAD LIGHT ASSEMBLY WAS REPLACED, THE PROBLEM SEEMED SOLVED, BUT THE PLASTIC LENSE COVER FOGGED UP AGAIN. ALSO THE LOW BEAM LIGHTS APPEAR BRIGHTER THAN HIGH BEAM. *YH

Jan 18, 2001

WHEN HEADLIGHTS ARE NEEDED AT NIGHT OR IN RAINY WEAHTER CONDITIONS HEADLIGHTS ARE VERY DIM, CAUSING POOR DRIVER VISIBILITY. ALSO, NOTE HEADLIGHTS LOOK LIKE FOG IS IN THE BULBS. CONSUMER HAS REPLACED HEADLIGHTS; BUT, PROBLEM IS STILL OCCURRING. *AK WHEN THE HEAD LIGHT ASSEMBLY WAS REPLACED, THE PROBLEM SEEMED SOLVED, BUT THE PLASTIC LENSE COVER FOGGED UP AGAIN. ALSO THE LOW BEAM LIGHTS APPEAR BRIGHTER THAN HIGH BEAM. *YH

Oct 31, 2000

HEADLIGHT LENS DETERIORATED AND CAUSED LIGHTS TO PROJECT POORLY WHEN USED. DEALER NOTIFIED AND REFUSED TO ASSIST IN THIS MATTER, ASKING NHTSA TO LOOK INTO THIS MATTER. *AK

Oct 31, 2000

HEADLIGHT LENS DETERIORATED AND CAUSED LIGHTS TO PROJECT POORLY WHEN USED. DEALER NOTIFIED AND REFUSED TO ASSIST IN THIS MATTER, ASKING NHTSA TO LOOK INTO THIS MATTER. *AK

Nov 17, 1999

THE SAME CONDITION HAPPENED ON 12/99. I REPORTED THIS TO THE SERVICE DEPT.AT BILL SMITH FORD AND THEY REPLACED A PART THAT CONTROLED THE HIGH BEAMS. IT HAPPENED AGAIN 11/99 DRIVING ON HWY 85 AT APPROX. THE SAME AREA. BOTH TIMES I WAS DRIVING AT NIGHT (11PM) WITH THE HIGH BEAMS ON WHEN WITHOUT ANY WARNING ALL THE LIGHTS WENT OFF. I TURNED OFF THE HIGH BEAMS AND THE LIGHTS CAME ON. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT YOU SHOULD INVESTIGATE. I HAVE AN APPOINTMENT TO HAVE THE CAR REPAIRED. *AK

Nov 17, 1999

THE SAME CONDITION HAPPENED ON 12/99. I REPORTED THIS TO THE SERVICE DEPT.AT BILL SMITH FORD AND THEY REPLACED A PART THAT CONTROLED THE HIGH BEAMS. IT HAPPENED AGAIN 11/99 DRIVING ON HWY 85 AT APPROX. THE SAME AREA. BOTH TIMES I WAS DRIVING AT NIGHT (11PM) WITH THE HIGH BEAMS ON WHEN WITHOUT ANY WARNING ALL THE LIGHTS WENT OFF. I TURNED OFF THE HIGH BEAMS AND THE LIGHTS CAME ON. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT YOU SHOULD INVESTIGATE. I HAVE AN APPOINTMENT TO HAVE THE CAR REPAIRED. *AK

Sep 15, 1999

THE LIGHTING CONTROL MODULE SOUNDS LIKE THE SIGNAL SWITCH IS ON ALL THE TIME. WAS INFORMED BY MECHANIC PARTS ARE ON BACK ORDER. WILL NOTIFY OWNER WHEN PARTS ARE AVAILABLE. *AK

Sep 15, 1999

THE LIGHTING CONTROL MODULE SOUNDS LIKE THE SIGNAL SWITCH IS ON ALL THE TIME. WAS INFORMED BY MECHANIC PARTS ARE ON BACK ORDER. WILL NOTIFY OWNER WHEN PARTS ARE AVAILABLE. *AK

Sep 3, 1999

THE PARTS FOR THE LIGHTING CONTROL MODULE IS ON BACK ORDER. NEITHER DEALER OR MANUFACTURER KNOWS WHEN THE LIGHTING CONTROL MODULE PART WILL BE AVAILABLE. *AK

Sep 3, 1999

THE PARTS FOR THE LIGHTING CONTROL MODULE IS ON BACK ORDER. NEITHER DEALER OR MANUFACTURER KNOWS WHEN THE LIGHTING CONTROL MODULE PART WILL BE AVAILABLE. *AK

Jan 22, 1999

THE HIGH BEAM INDICATOR LIGHT IS THE SAME COLOR AS THE REST OF THE LIGHT THUS MAKING IT HARD NOTICE WHEN HIGH BEAM ARE ON.

Jan 22, 1999

THE HIGH BEAM INDICATOR LIGHT IS THE SAME COLOR AS THE REST OF THE LIGHT THUS MAKING IT HARD NOTICE WHEN HIGH BEAM ARE ON.