High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved DTC - B1869 related to the airbags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 00V270000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved DTC - B1869 related to the airbags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 00V270000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED. *TR
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED. *TR
CAR WAS HIT ON THE DRIVER SIDE QUARTER PANEL CAUSING IT TO SPIN AND CRASH HEAD ON INTO HIGHWAY DIVIDER. AIR BAGS DID NOT DEPLOY RESULTING IN ADDITIONAL INJURIES!! *TR
CAR WAS HIT ON THE DRIVER SIDE QUARTER PANEL CAUSING IT TO SPIN AND CRASH HEAD ON INTO HIGHWAY DIVIDER. AIR BAGS DID NOT DEPLOY RESULTING IN ADDITIONAL INJURIES!! *TR
MY FATHER IN LAW WAS DRIVING MY VEHICLE WHEN A GMC YUKON PULLED OUT IN FRONT OF HIM. MY FATHER IN LAW HIT THE SIDE OF THE YUKON AND ONLY ONE AIR BAG DEPLOYED WHICH WAS THE PASSANGER SIDE,MY FATHER IN LAW WAS TAKEN TO THE HOSPITAL BC OF NO FEELING BELOW HIS WAIST AND THE PARAMEDICS WERE UNABLE TO STABILIZE HIS BLOOD PRESSURE. *TR
MY FATHER IN LAW WAS DRIVING MY VEHICLE WHEN A GMC YUKON PULLED OUT IN FRONT OF HIM. MY FATHER IN LAW HIT THE SIDE OF THE YUKON AND ONLY ONE AIR BAG DEPLOYED WHICH WAS THE PASSANGER SIDE,MY FATHER IN LAW WAS TAKEN TO THE HOSPITAL BC OF NO FEELING BELOW HIS WAIST AND THE PARAMEDICS WERE UNABLE TO STABILIZE HIS BLOOD PRESSURE. *TR
A VEHICLE COLLIDED WITH THE REAR OF A STOPPED VEHICLE. THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER'S SIDE AIRBAG DID NOT. *TR
A VEHICLE COLLIDED WITH THE REAR OF A STOPPED VEHICLE. THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER'S SIDE AIRBAG DID NOT. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE BRAKES MADE A SQUEALING SOUND AND LOCKED WHEN THE PEDAL WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE BRAKES MADE A SQUEALING SOUND AND LOCKED WHEN THE PEDAL WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
TL - THE VEHICLE WAS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING THE GAS PEDAL BECAME STUCK. THE VEHICLE THEN SIDE SWIPED TWO OTHER VEHICLES. THE VEHICLE WENT OFF THE ROAD AND HIT A TREE. THE PASSENGER SIDE FRONT WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 25,000. THE PASSENGER AND DRIVER SUSTAINED INJURIES. THE VEHICLE WAS TOWED. PICTURES WERE TAKEN ,AND A POLICE REPORT WAS FILED. *AK
TL - THE VEHICLE WAS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING THE GAS PEDAL BECAME STUCK. THE VEHICLE THEN SIDE SWIPED TWO OTHER VEHICLES. THE VEHICLE WENT OFF THE ROAD AND HIT A TREE. THE PASSENGER SIDE FRONT WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 25,000. THE PASSENGER AND DRIVER SUSTAINED INJURIES. THE VEHICLE WAS TOWED. PICTURES WERE TAKEN ,AND A POLICE REPORT WAS FILED. *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT AN UNKNOWN SPEED. ONLY THE PASSENGER AIR BAG DEPLOYED UPON IMPACT. THE COMPLAINT WAS GIVEN BY THE REPAIR SHOP BY A PERSON NAMED PETE. *JB *SC *JB
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT AN UNKNOWN SPEED. ONLY THE PASSENGER AIR BAG DEPLOYED UPON IMPACT. THE COMPLAINT WAS GIVEN BY THE REPAIR SHOP BY A PERSON NAMED PETE. *JB *SC *JB
WHILE DRIVING 15 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR
WHILE DRIVING 15 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR
WHILE DRIVING 12 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND AS A RESULT THE DRIVER SUSTAINED INJURIES TO THE CHEST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
WHILE DRIVING 12 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND AS A RESULT THE DRIVER SUSTAINED INJURIES TO THE CHEST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
THE VEHICLE WAS IN A HEAD ON COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED UPON IMPACT. *AK THE PASSENGER SIDE AIR BAG DEPLOYMENT CAUSED THE ACCIDENT. THE AIR BAG DEPLOYED FOR NO REASON. *SCC *JB
THE VEHICLE WAS IN A HEAD ON COLLISION AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED UPON IMPACT. *AK THE PASSENGER SIDE AIR BAG DEPLOYMENT CAUSED THE ACCIDENT. THE AIR BAG DEPLOYED FOR NO REASON. *SCC *JB
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB
CONSUMER WAS TRAVELING THROUGH A PARKING LOT AT APPROXIMATELY 10-15 MPH. THE CONSUMER SWERVED TO AVOID ANOTHER VEHICLE AND COLLIDED WITH A POST. THE DRIVER'S AIR BAG DEPLOYED CAUSING INJURY TO CONSUMER'S FACE THAT REQUIRED STICHES. *NLM
CONSUMER WAS TRAVELING THROUGH A PARKING LOT AT APPROXIMATELY 10-15 MPH. THE CONSUMER SWERVED TO AVOID ANOTHER VEHICLE AND COLLIDED WITH A POST. THE DRIVER'S AIR BAG DEPLOYED CAUSING INJURY TO CONSUMER'S FACE THAT REQUIRED STICHES. *NLM
THE VEHICLE WAS HIT IN THE FRONT CENTER YET THE AIR BAGS DID NOT DEPLOY WHICH CAUSED INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
THE VEHICLE WAS HIT IN THE FRONT CENTER YET THE AIR BAGS DID NOT DEPLOY WHICH CAUSED INJURIES TO THE CONSUMER. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
THE CONSUMER STATED THAT THE AIRBAG IN THE STEERING WHEEL, DID NOT DEPLOY. CONSUMER SAID THAT ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HIM IN A PARKING LOT, IN WHICH HE COULDN'T STOP THE VEHICLE IN TIME ENOUGH. THE CONSUMER SUSTAINED CHEST INJURIES. *SCC
THE CONSUMER STATED THAT THE AIRBAG IN THE STEERING WHEEL, DID NOT DEPLOY. CONSUMER SAID THAT ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HIM IN A PARKING LOT, IN WHICH HE COULDN'T STOP THE VEHICLE IN TIME ENOUGH. THE CONSUMER SUSTAINED CHEST INJURIES. *SCC
CONSUMER WAS INVOLVED IN A FRONTAL ACCIDENT. THE DRIVER SIDE AIR BAD DID NOT DEPLOY BUT THE PASSENGER SIDE AIR BAG INFLATED. THE RIGHT AIR BAG WAS REPLACED. THE SEAT BELT LEFT BAD BRUISES ACROSS THE CHEST OF CONSUMER. GOING 30 TO 35 MPH, CONSUMER WAS THROWN INTO THE STEERING WHEEL. A NEW SEAT BELT WAS INSTALLED ON THE DRIVERS SIDE AND IS OPERATING NORMALLY. *JG
CONSUMER WAS INVOLVED IN A FRONTAL ACCIDENT. THE DRIVER SIDE AIR BAD DID NOT DEPLOY BUT THE PASSENGER SIDE AIR BAG INFLATED. THE RIGHT AIR BAG WAS REPLACED. THE SEAT BELT LEFT BAD BRUISES ACROSS THE CHEST OF CONSUMER. GOING 30 TO 35 MPH, CONSUMER WAS THROWN INTO THE STEERING WHEEL. A NEW SEAT BELT WAS INSTALLED ON THE DRIVERS SIDE AND IS OPERATING NORMALLY. *JG
WHY ONE AIRBAG (RIGHT) DEPLOYED AND NOT THE DRIVERS AIR BAG. *AK
WHY ONE AIRBAG (RIGHT) DEPLOYED AND NOT THE DRIVERS AIR BAG. *AK
VEHICLE WAS INVOLVED IN A AIR BORNE POSITION/ ROLLOVERED AND A REAR ENDED ON THE PASSENGER'S SIDE WITH A SLIGHT FRONTAL DAMAGE. NEITHER AIR BAGS DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE WAS INVOLVED IN A AIR BORNE POSITION/ ROLLOVERED AND A REAR ENDED ON THE PASSENGER'S SIDE WITH A SLIGHT FRONTAL DAMAGE. NEITHER AIR BAGS DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING 35MPH, THE PASSENGER AIR BAG DEPLOYED, HOWEVER THE DRIVER AIR BAG DID NOT, CONSUMER WAS INJURED AND HAD TO MISS 47 DAYS OF WORK, FORD SEN CONSUMER A REFUSAL OF LIABILITY STATING THAT THERE WAS NOT ENOUGH IMPACT FORCE TO TRIGGER AIR BAG DEPLOYMENT, THIS VEHICLE ONLY HAD 190 MILES AT TIME OF INCIDENT, HOWEVER CONSUMER NO LONGER FEELS SAFE WITH IT, DEALER REPLACED THE CONTROL MODULE, NO REPRESENTATIVES EVER CAME FROM FORD TO INSPECT VEHICLE, TWO RECALLS, 00V27 AND 00V412, DEAL WITH AIR BAG PROBLEMS. *SLC
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING 35MPH, THE PASSENGER AIR BAG DEPLOYED, HOWEVER THE DRIVER AIR BAG DID NOT, CONSUMER WAS INJURED AND HAD TO MISS 47 DAYS OF WORK, FORD SEN CONSUMER A REFUSAL OF LIABILITY STATING THAT THERE WAS NOT ENOUGH IMPACT FORCE TO TRIGGER AIR BAG DEPLOYMENT, THIS VEHICLE ONLY HAD 190 MILES AT TIME OF INCIDENT, HOWEVER CONSUMER NO LONGER FEELS SAFE WITH IT, DEALER REPLACED THE CONTROL MODULE, NO REPRESENTATIVES EVER CAME FROM FORD TO INSPECT VEHICLE, TWO RECALLS, 00V27 AND 00V412, DEAL WITH AIR BAG PROBLEMS. *SLC
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING 35MPH, THE PASSENGER AIR BAG DEPLOYED, HOWEVER THE DRIVER AIR BAG DID NOT, CONSUMER WAS INJURED AND HAD TO MISS 47 DAYS OF WORK, FORD SEN CONSUMER A REFUSAL OF LIABILITY STATING THAT THERE WAS NOT ENOUGH IMPACT FORCE TO TRIGGER AIR BAG DEPLOYMENT, THIS VEHICLE ONLY HAD 190 MILES AT TIME OF INCIDENT, HOWEVER CONSUMER NO LONGER FEELS SAFE WITH IT, DEALER REPLACED THE CONTROL MODULE, NO REPRESENTATIVES EVER CAME FROM FORD TO INSPECT VEHICLE, TWO RECALLS, 00V27 AND 00V412, DEAL WITH AIR BAG PROBLEMS. *SLC
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING 35MPH, THE PASSENGER AIR BAG DEPLOYED, HOWEVER THE DRIVER AIR BAG DID NOT, CONSUMER WAS INJURED AND HAD TO MISS 47 DAYS OF WORK, FORD SEN CONSUMER A REFUSAL OF LIABILITY STATING THAT THERE WAS NOT ENOUGH IMPACT FORCE TO TRIGGER AIR BAG DEPLOYMENT, THIS VEHICLE ONLY HAD 190 MILES AT TIME OF INCIDENT, HOWEVER CONSUMER NO LONGER FEELS SAFE WITH IT, DEALER REPLACED THE CONTROL MODULE, NO REPRESENTATIVES EVER CAME FROM FORD TO INSPECT VEHICLE, TWO RECALLS, 00V27 AND 00V412, DEAL WITH AIR BAG PROBLEMS. *SLC