2003 MERCURY GRAND MARQUIS Electrical System Problems

The contact owns a 2003 Mercury Grand Marquis. The contact that the headlights were intermittently inoperable. Additionally, the contact stated that the instrument panel lights, the brake lights, and the turn signal lights were inoperable. The contact who is a mechanic, had inspected the fuses, the fuse box, and other unknown parts, but found no failures. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

The headlights shut off without warning

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights and taillights were inoperable, and the trunk failed to open. Additionally, all the doors failed to manually lock, and while utilizing the key fob, the door locks were inoperable. The door-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The approximate failure mileage was 179,000. The VIN was not available.

Mileage: 179,000

Its the LCM L(IGHT CONTROL MODULE)...HEAD LIGHTS went out on me one night coming down [XXX] causing me to wreck in a ditch and hitting a light pole INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

O.I.N. 11523223 05/22/2023 1. Lighting Control Module: Failure 2nd time. 2.Couldn't see where I was traveling. 3. No. 4. Yes. Inspected by myself, a Mechanic and Trouble Shooter. 5. Yes. Prior to the failure, the headlamps began flashing on and off. Previously the taillights failed. No warning. Lighting Control Module Defective. Replaced Module per Recall 14N01C. Ford Dealership, Pearson Ford, INC.10650 N. Michigan RD., Zionsville, In., 317.873.3333, Service Advisor: William Haygood

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened before. Two different dealers attempted to fix the problem. Both of them thought they had been successful but it happened again. Previously, applying the brakes stopped the car, but not this time. Someone could have been injured severely or killed.

Hard to steer car, power assist not working, doors do not lock

First issue: The headlights and door chime stay on after key is removed and lights are off causing battery to drain while vehicle is not being operated. Second issue: 50 amp ignition fuse blows randomly while car is in motion which causes a complete loss of power to the car including: braking power and power steering assist. The tilt steering being raised or lowered fixes the problem temporairly on occasion. A clicking sound from the lighting control module is heard when adjusting the tilt steering also

1.REAR SEATBELTS OFTEN JAM AND HAVE TO BE UNLOCKED BY A PROFESSIONAL. 2. BLEND DOOR SWITCH THAT CONTROLS HEAT AND AIR CONDITIONING GETS STUCK ON HEAT AND BLOWS EXTREMELY HOT AIR YEAR ROUND EVEN IF THE UNIT IS TURNED OFF. VEHICLE IS IN MOTION ON HIGHWAYS AND CITY STREETS. 3. VEHICLE SQUEAKS WHILE IN MOTION DUE TO FAULTY BALL BEARINGS. *TR

Mileage: 200,000

LCM GRAND MARQUIS 2003

Mileage: 1

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL FOR APPROXIMATELY FIVE TO TEN SECONDS WHEN THE VEHICLE WAS BEING DRIVEN. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO PROVIDE THE ACCURATE READING. IN ADDITION, THE AIR SUSPENSION THAT CONTROLLED THE SHOCKS FAILED TO HOLD AIR. THE VEHICLE WAS TAKEN TO PERRY'S FORD (205 E HWY, HOLDENVILLE, OK 74848, PHONE NUMBER: (888) 307-3779), BUT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THERE WAS NO ONE THERE WHO COULD REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE EXTERIOR LIGHTING RANDOMLY SHORTED WHILE WAITING MONTHS FOR THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

LCM RECALL - THE DEALER WILL NOT ORDER PARTS FROM THE MANUFACTURER FOR A FAILING LIGHTING CONTROL MODULE FOR MY 2003 GRAND MARQUIS. THEY TOLD ME THAT THE PARTS ARE NOT AVAILABLE, AND JUST DON'T DRIVE AFTER DARK. I CANNOT GET MY HEADLIGHTS TO WORK AT RANDOM TIMES. THEY WILL JUST SHUT OFF, OR NOT COME ON AT ALL OCCASIONALLY. CAR CAN BE IN MOTION, OR STATIONARY.

Mileage: 51,500

HEADLIGHTS WILL NOT STAY ON NEED TO HOLD BACK THE HEADLIGHT SWITCH

Mileage: 88,000

CAR STALLS WHEN YOU GO OVER A BUMP IN THE ROAD WHILE DRIVING AT 30 MPH ON A 30 MPH ROAD

Mileage: 140,501

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE HEADLIGHTS, TURN SIGNAL, INSTRUMENT PANEL, AND INTERIOR LIGHTING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 265,000.

Mileage: 265,000

WHILE DRIVING AT NIGHT THE HEAD LIGHTS SUDDENLY WENT OUT. THE ONLY WAY THE LIGHTS WOULD WORK AFTER THAT IS IF YOU HOLD THE HIGH BEAM LEVER BACK.

Mileage: 96,000

WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:I RECEIVED A LETTER FROM THE FORD COMPANY ABOUT GETTING MY HEADLIGHTS REPLACED. MY HEADLIGHTS DOES NOT WORK AT ALL AND I HAVE TO HOLD MY HIGH BEAMS IN ORDER TO HAVE SOME LIGHTS AT NIGHT IN ORDER TO SEE. THIS IS VERY UNCOMFORTABLE WHEN DRIVING WITH ONE HAND ESPECIALLY, WHEN I HAVE MY BABIES IN THE CAR WITH ME. WHEN I WENT TO THE FORD DEALERSHIP IN MARCH. THEY TOLD ME THAT THE PARTS WERE ON BACK ORDER UNTIL JUNE OR JULY. I WENT BACK TO THE DEALERSHIP (LILLISTON FORD IN KINGSLAND, GA)IN THE BEGINNING OF DECEMBER 2014. THEY TOLD ME THAT THE PARTS ARE STILL ON BACK ORDER AND THAT THEY'RE ARE 3800 PEOPLE WAITING ON THOSE PARTS. I'VE BEEN PULLED OVER NUMEROUS OF TIMES BECAUSE OF MY HANDS SLIPPING OFF OF THE HIGH BEAMS AND I'VE HAD 2 ACCIDENTS BECAUSE OF MY HEADLIGHTS. I NEED TO BE PUT IN A RENTAL CAR ARE SOMETHING UNTIL MY LIGHTS ARE FIXED. THIS IS DANGEROUS AND IS NOT A SAFE WAY TO BE DRIVING AT NIGHT. .

Mileage: 130,000

THE HEADLIGHTS WOULD TURN ON INTERMITTENTLY AND THEN BEGAN TO FAIL COMPLETELY. WITH THE DASH SWITCH IN THE PROPER PLACE, THE HEADLIGHTS WOULD NOT COME ON. THE HIGH BEAMS WOULD CONTINUE TO WORK, BUT THE LOW BEAMS WOULD NOT. A FORD DEALERSHIP DECLARED THAT IT WAS A BAD LIGHTING CONTROL MODULE. *TR

Mileage: 125,000

MY HUSBAND AND I HAVE HAD TO MAKE OTHER ARRANGEMENTS FOR US GETTING BACK AND FORTH TO WORK AFTER THE HEADLIGHTS STOPPED WORKING ON THIS CAR. WE WENT TO THE DEALERSHIP WHO STATED THE PART WAS ON BACK ORDER. WE WERE JUST ABLE TO GET THE PART PLACED ON 1/21/2015 AND IT WORKED FOR THE FIRST HOUR. WE TOOK IT BACK ON 1/22/2015 AND WAS TOLD THAT THE LIGHTING CONTROLS (THE SWITCH THAT TURNS THE LIGHT ON AUTO, OFF ETC) IS NOT THEIR PROBLEM. IT SEEMS THEY ALLOW THESE PROBLEMS TO OCCUR LONG ENOUGH TO ALLOW IT TO EFFECT OTHER THINGS ON THE CAR THEN STATE THERE WAS ONLY ONE PROBLEM APPROVED WITHOUT THE OUT OF POCKET. HOWEVER WE HAD NO PROBLEMS UNTIL THE HEADLIGHTS STOPPED WORKING. THE NEXT THING THAT WENT WERE THE DASH BOARD LIGHTS AND NOW THE BRAKE LIGHTS. HOW DO WE KNOW THAT DEPENDING UPON THE TIMEFRAME PROBLEM EXISTS, IT MAY HAVE AN ADVERSE AFFECT ON OTHER THINGS? THIS HAS BEEN A HUGE INCONVENIENCE AND IT SEEMS THEY WANT A FATALITY BEFORE SOMETHING IS DONE ABOUT IT. *TR

AFTER LEAVING HOME IN THE DARK WITH NO PROBLEMS, I STOPPED AT A FAST FOOD RESTAURANT AND WENT INSIDE. WHEN I CAME OUT AND STARTED ONTO AN INTERSTATE HIGHWAY, I NOTICED HOW DARK IT WAS IN FRONT OF ME. EVEN THOUGH THE LIGHT SWITCH WAS ON, I HAD NO HEADLIGHTS. I CONTINUED TOWARD THE NEXT EXIT, ONLY TO BE STOPPED BY A HIGHWAY PATROLMAN WHO NOTICED I HAD NO LIGHTS. WHILE STOPPED AND TALKING WITH HIM ABOUT THE PROBLEM, THE LIGHTS COME ON AGAIN. I'M NOW AFRAID TO DRIVE THE CAR IF THERE'S A CHANCE THAT I'LL NEED THE HEADLIGHTS. FORTUNATELY, THE PATROLMAN WAS SYMPATHETIC AND ISSUED NO TICKET. *TR

Mileage: 79,600

I WAS DRIVING AT EARLY DAWN WHEN I REALIZED IN SOME SHADIER AREAS THE HEADLIGHTS WEREN'T WORKING. I PULLED OVER AND CONFIRMED THIS. I THOUGHT THAT INSTANCES OF INTERMITTENT HEADLIGHT FAILURE THE WEEK BEFORE WAS A MISPERCEPTION ON MY PART. I HAD RECEIVED A LETTER FROM FORD WEEKS EARLIER; FORD HAS INDEED CONFIRMED THIS PROBLEM IS DUE TO THEIR LIGHTING CONTROL MODULE, SO MUCH SO THAT FORD'S LETTER CLAIMS THAT THE COMPANY WILL COVER REPLACEMENT FOR AN ADDITIONAL 5 YEARS. MY CAR'S MODULE HAS NOW FAILED COMPLETELY. I AM UNSURE IN HOW MANY EARLIER INSTANCES, ESPECIALLY IN SEMI-LIGHTER ENVIRONMENTS WHERE IT WAS LESS PERCEPTIBLE TO ME, THIS INTERMITTENT HEADLIGHT FAILURE PUT BOTH MYSELF AND OTHER DRIVERS, PEDESTRIANS, AND BICYCLISTS AROUND ME IN REAL DANGER. THE FAILURE OF MY CAR'S MODULE HAS SINCE BEEN CONFIRMED BY MY LOCAL DEALER. IN ADDITION, I CONTACTED FORD DIRECTLY. HOWEVER, AFFECTED DRIVERS, AS WELL AS POTENTIAL FUTURE OWNERS, BOTH OF WHOM HAVE AND WILL POSE A DANGER TO OTHERS, HAVE NOT AND WILL NOT HAVE A REMEDY ANY TIME SOON, ACCORDING TO FORD, DESPITE THEIR LETTER. FORD DEALER AND REGIONAL MANAGERS SUGGEST THAT THE PART IS OUT OF STOCK INDEFINITELY. FUTURE DRIVERS WILL HAVE NO REMEDY TO THEIR CARS' UNSAFE CONDITIONS. AN ALLUSION HAS BEEN MADE TO SOME UNSANCTIONED, UNCOVERED, AND PRICEY, UNREIMBURSABLE FIX WITH NO GUARANTEE OF SUCCESS, HENCE TO GUARANTEE OF SAFETY EITHER. WORSE STILL, FORD HAS CATEGORIZED THIS ISSUE AS ONE NOT ENTITLED TO RENTAL ASSISTANCE DESPITE THEIR "COVERED" FAILED PART BEING RESPONSIBLE. STATES' INSPECTION PROCESSES WILL FAIL ANY VEHICLE EXHIBITING THIS CLEARLY UNSAFE ISSUE. THE COMMONWEALTH WILL DEEM MY UNSAFE AND UNROADWORTHY THIS MONTH, LEAVING ME WITH NO RECOURSE. AND WITH NO RELIEF EXPECTED FROM THE MANUFACTURER, ANY OTHER CAR SUFFERING THIS FAILURE WILL MEET WITH THE SAME FATE. WHAT IS THE WORTH OF BEING "COVERED" WITHOUT A SAFE FIX? *TR

Mileage: 96,800

LETTER FROM CONGRESSMAN JONES ON BEHALF OF CONSTITUENT REGARDING A PROBLEM SHE HAS ENCOUNTERED WITH HER 2003 MERCURY GRAND MARQUIS AND FORD MOTOR COMPANY; ATTN: WILLIAM MOORE. *SMD THE CONSUMER RECEIVED A CUSTOMER SATISFACTION PROGRAM NOTICE, REGARDING A POTENTIAL PROBLEM MAY EXIST WITH THE ELECTRONIC MODULE, THAT SUPPLIED POWER TO THE HEADLIGHTS, MAY FAIL.

CUSTOMER SATISFACTION PROGRAM BY FORD, #14N01: THEY (FORD) TELL ME IN A LETTER THAT MY HEADLIGHTS MAY FAIL WITHOUT ANY NOTICE OF A PROBLEM. THEY (FORD) KNOW THIS IS NOT ONLY POSSIBLE, BUT THAT IT HAS HAPPENED NUMEROUS TIMES ALREADY. THERE ARE BLOGS THAT SPEAK TO THIS ISSUE. IF IT IS THE FUNCTION OF YOUR DEPARTMENT TO PROTECT CONSUMERS THEN PLEASE DO SO. THIS IS POTENTIALLY A DEADLY SAFETY ISSUE..... IF THERE IS EVEN THE SLIGHTEST CHANCE THIS COULD HAPPEN I DON'T UNDERSTAND WHY THIS DEPARTMENT HAS NOT RECTIFIED IT AND MADE FORD RECALL THESE VEHICLES. *TR

THE HEADLIGHTS ON MY 2003 MERCURY GRAND MARQUIS HAVE STOPPED WORKING. THIS HAS BEEN AN INTERMITTENT PROBLEM. THE MOST RECENT ISSUE LEFT MY WIFE AND MOTHER IN LAW STRANDED ALONG THE ROADSIDE. THE FIRST TIME I THOUGHT IT WAS THE SWITCH IN THE STEERING COLUMN BECAUSE AFTER WORKING THE BLINKERS THE LIGHTS STARTED WORKING. THE NEXT TIME MY WIFE WAS DRIVING ON THE INTERSTATE HIGHWAY AND THE LIGHTS JUST WENT OFF AT INTERSTATE SPEEDS. IT SEEMS THIS IS A COMMON ISSUE AND HAS STRANDED OTHERS. *TR

Mileage: 125,000

HEADLIGHTS WENT OFF WHILE DRIVING. *TR

Mileage: 145,000

DRIVING DOWN THE ROAD AND THE HEADLIGHTS WENT OUT. ALL OTHER LIGHTS WORK FINE, BUT THE HEADLIGHTS WORK INTERMITTENTLY. I HAVE TO USE THE BRIGHT LIGHTS AND HOLD THE SWITCH WHILE DRIVING IN ORDER TO BE ABLE TO DRIVE AT NIGHT AND THAT IS JUST CRAZY. I'M BLINDING EVERYONE I PASS AND IT'S VERY HARD TO DRIVE THAT WAY. *TR

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Mileage: 69,800

WHILE DRIVING AT DUSK ON MY WAY HOME (WITH MY 5 YEAR OLD LITTLE GIRL!), MY HEADLIGHTS SHUT OFF WITHOUT WARNING! WE WERE FORTUNATE THAT SEVERAL DRIVERS IN THE ONCOMING LANE WERE CONCERNED AND CONSCIENTIOUS AND FLASHED THEIR HIGH BEAMS TO SIGNAL THAT SOMETHING WAS WRONG. DEDUCTIVELY, I RULED OUT MY LIGHTS BEING OFF BECAUSE THE SWITCH WAS ON. THAT WAS UNTIL THE TRAFFIC LIGHT TURNED RED AND I SAW NO REFLECTION ON THE BACK OF THE CAR IN FRONT OF ME! I FLIPPED THE SWITCH OFF THEN BACK ON AGAIN TO SEE IF IT WAS A BAD CONNECTION IN THE SWITCH OR PERHAPS IT WAS BETWEEN POSITIONS AND WOULD POSSIBLY WORK IF I REPOSITIONED IT. NO GOOD! UGH, THE LIGHT WENT GREEN! I NERVOUSLY PULLED AT THE BRIGHT LIGHT SELECTOR TO SEE IF THEY WORKED! JUST IN TIME TO BARELY MISS THE SUV THAT OBVIOUSLY DID NOT SEE US!!! I DID NOT LET IT GO UNTIL WE WERE SAFE AT HOME!!! PHEW!!! I GUESS NOW WOULD BE THE TIME TO CHANGE MY PANTS! *TR

Mileage: 95,000

THE HEADLIGHTS GO OUT, APPARENTLY THE LCM MODULE HAS FAILED. THEY WILL COME BACK ON INTERMITTENTLY. WHEN THE LIGHTS ARE OUT THE DRIVER HAS TO HOLD THE HIGH BEAM SWITCH FOR LIGHTING. FORD OUGHT TO VOLUNTARILY REPLACE THE LCM MODULES. *TR

Mileage: 143,000

2003 MERC MARQUIS LOW BEAM LIGHTS WENT OUT AT 60MPH UNLIT RURAL ROAD. ALMOST CRASHED HAD I NOT RAISED HIGH BEAM LEVER ON STEERING COLUMN. LOW BEAM OPERATES INTERMITTENTLY. DIAGNOSED AS ELECTRONIC CONTROL MODULE FAILURE. ESTIMATED REPAIR COST $700. IF NO RECALL, SOMEONE WILL DIE. *KB

Mileage: 103,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 60 MPH WHEN THE HEAD LIGHTS AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE FAILED AND THAT HE WOULD BE REPLACING THE COMPONENT HIMSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. THE LIGHTING MODULE WAS REPLACED. UPDATED 09/16/11*JB

Mileage: 48,000

THE HEADLIGHTS ON THE CAR JUST WENT OUT. IT HAPPENED MORE AND MORE FREQUENTLY AT RANDOM TIMES. MECHANIC SAYS IT IS THE LIGHTING CONTROL MODULE ( LCM ) .HE STATED THIS IS A COMMON PROBLEM FOR MY GRAND MARQUIS AND CROWN VICTOIAS THIS WOULD HAVE BEEN FATAL FOR MY FAMILY AND I IF WE WERE ON THE INTERSTATE TRAVELING AT NIGHT AT THE SPEED LIMIT.

Mileage: 44,239

I HAVE TWO COMPLAINTS, MY FIRST COMPLAINT IS, I OWN A 2003 GRAND MARQUIS. I HAVE TO BE TO WORK @ 3 IN THE MORNING SO ONE DAY I WAS HEADED TO WORK ON A DARK ROAD AND ALL OF A SUDDEN MY LIGHT TURN OFF BY THEMSELVES. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH AND IT CAME BACK ON. THE NEXT DAY IT DID IT AGAIN, AND I REPEATED THE SAME STEPS. SO FOR THE THIRD DAY THEY DIDN'T COME ON AT ALL. I TOOK IT TO FORD THE SAME DAY AND THEY SAID IT WAS THE LCM, WHICH WOULD COST A ESTIMATED 750.00 DOLLARS TO REPLACE IT. I HAD TO HOLD THE BRIGHT LIGHTS TIL I SAVED ENOUGH MONEY TO GET IT REPLACED. MY OTHER COMPLAINT IS ABOUT THE A/C CLIMATE CONTROL UNIT, THIS IS ANOTHER MAJOR PROBLEM. ONE DAY ITS WAS WORKING FINE, THEN THE NEXT DAY IT WAS NOT BLOWING OUT THE PROPER VENTS , THEN EVENTUALLY IT STOP WORKING. I CAN FEEL A LITTLE AIR BLOWING OUT ONCE I HIT ABOUT 65 MPH ON THE FREEWAY. AGAIN I TOOK IT 2 FORD AND IT WOULD BE ANOTHER 650.00 TO REPLACE IT. I ASKED AROUND TOWN AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. SOMETHING NEEDS TO BE DONE ABOUT THIS. IF YOU CHECK EBAY, THEY DO HAVE SERVICES THAT REBUILD BOTH THE LCM AND THE CLIMATE CONTROL UNIT FOR ANYWHERE BETWEEN 75.00 AND 200.00 DOLLARS. *TR

Mileage: 75,000

THE HEADLIGHTS GO OUT ON MY 2003 MERCURY MARQUIS WHILE DRIVING, THEY WILL GO ON AGAIN IF I SHUT DOWN THE CAR AND LET IT SIT FOR ABOUT 10 MINUTES, BUT THE ISSUE WILL OCCUR AGAIN ONCE I DRIVE FOR 15 - 20 MINUTES. THIS SEEMS LIKE A WIDE SPREAD PROBLEM IN THIS MAKE AND MODEL, I HAVE RESEARCHED IT ON THE INTERNET AND FOUND DOZENS OF COMPLAINTS ABOUT THIS ISSUE. *TR

Mileage: 45,000

THE HEAD LIGHTS ON MY MERCURY GRAND MARQUIS GO OUT WHEN I DRIVE AT NIGHT. I HAVE SEARCHED THE WEB FOR SOLUTIONS TO THIS PROBLEM. IT TURNS OUT THIS IS A RECURRING PROBLEM WITH THOUSANDS OF OTHER OWNERS OF THIS MODEL. IT IS A SERIOUS ISSUE WHEN YOU ARE DRIVING ON COUNTRY ROADS OR ON THE INTERSTATE AND YOUR LIGHTS GO OUT AND YOU CAN'T SEE ANYTHING. THE LIGHTS USUALLY REMAIN OFF FOR ABOUT TEN MINUTES OR SO. MERCURY NEEDS TO BE RESPONSIBLE FOR THIS ISSUE BEFORE A SERIOUS ACCIDENT HAPPENS (IF ONE HASN'T ALREADY). *TR

Mileage: 128,000

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WAS A STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND FLAMES EXCESSIVELY IGNITED FROM THE ENGINE COMPARTMENT. THERE WERE TWO BYSTANDERS WHO EXTINGUISHED THE FIRE WITH BOTTLES OF WATER. THERE WERE NO INJURIES. THE FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED WITH NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ALTERNATOR. THE BATTERY, ALTERNATOR AND ELECTRICAL SYSTEM WERE REPLACED. THE FAILURE MILEAGE WAS 63,073.

Mileage: 63,073

HEADLIGHTS ON 2003 MERCURY GRANMARQUIS WILL GO OFF OR WILL NOT COME ON AT ANY TIME THEY MAY COME ON OR MAY NOT COME ON AT ANY TIME IF THEY GO OFF WHILE THE VECHICLE IS TRAVLING ON THE ROAD THIS COULD BE DISASTERIOUS AND COULD LEAD TO LOSS OF LIFE. THE PRBLEM STARTED ON 12/14/2009 AND CONTINUED UNTIL THE LCM (PROCESSOR-LIGHTING CONTROL MODULE) WAS REPLACED ON 12/30/2009 THE LCM WAS REPLACED BY SPARTON LINCOLN MERCURY, MCDONOUGH GA.30253 THE PART,LABOR AND TO DIAGNOSE IT COST APPROXIMATELY $760.00, DEALER KEPT PART CAR WAS NOT DRIVEN AT NIGHT BECAUSE OF PROBLEM PROBLEM COULD OCCUR AT ANY TIME

Mileage: 110,000

LIGHTS TURN OFF AND WILL NOT TURN ON/ LIGHTS WILL NOT TURN IN ANY POSITION. THE LIGHTING CONTROL MODULE HAS BEEN AN ISSUE FOR 2 YEARS. *TR

Mileage: 158,000

THE LIGHTS ON MY 2003 MERCURY GRAND MARQUIS TURN ON AND OFF BY THEMSELVES, LEAVING ME IN THE DARK WHILE DRIVING. *TR

Mileage: 38,550

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. THIS ISSUE HAS BEEN PREVIOUSLY COMPLAINED ABOUT AND INVESTIGATED BY YOUR AGENCY AS I HAVE FOUND OUT WHILE RESEARCHING YOUR WEBSITE. THERE HAS BEEN NO EVENTS LEADING UP TO THE FAILURE. THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT GO ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. I REPORTED THIS TO FORD MOTOR COMPANY ON AUGUST 10, 2009, AND I WAS QUOTED A 1,000 ESTIMATE FOR REPAIR BY MY LOCAL DEALER DUE TO THE FACT THAT THERE HAS NEVER BEEN A RECALL ISSUED. WHAT EXACTLY NEEDS TO HAPPEN TO GET THIS SAFETY ISSUE REMEDIED? PLEASE TAKE A DEEP LOOK INTO THIS. *TR

Mileage: 52,850

2003 GRAND MARQUIS I AM EXPERIENCING INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING MY 2003 MERCURY GRAND MARQUIS. THIS IS COVERED BY NHTSA ACTION PE08-066 WHICH WAS RECENTLY CLOSED WITHOUT RESULTING IN A RECALL. I FEEL YOUR AUTOMOBILE HEADLIGHTS FAILING WHILE DRIVING IS A SERIOUS SAFETY ISSUE. THERE IS NO QUESTION THAT I AM GOING TO HAVE TO PAY $400-$800 TO HAVE THE CAR REPAIRED. LIGHTING CONTROL MODULE WILL NEED TO BE REPLACED TO FIX A RELAY THAT IS WORTH ONLY ABOUT $25. AS A RETIREE ON FIXED INCOME, THIS IS A FINANCIAL HARDSHIP. I CALLED FORD CUSTOMER RELATIONSHIP CENTER AND WAS TOLD I AM RESPONSIBLE FOR THE COST SINCE THE VEHICLE IS BEYOND THE WARRANTY COVERAGE. INTERNET SEARCH ENGINE ON MERCURY HEADLIGHT FAILURE REVEALED THIS IS A COMMON PROBLEM ON LTD'S AND MERCURY'S ESPECIALLY 2003 GRAND MARQUIS' AND FLEET LTD'S. I THINK NHTSA CLOSING PE08-066 HAS RESULTED IN A FAILURE TO ACCURATELY ADDRESS THIS AS A SERIOUS SAFETY CONCERN AND AS A PRODUCT DEFECT AND FORD HAS FAILED IN THEIR CUSTOMER SERVICE OBLIGATIONS TO A PAST VALUED CUSTOMER. FAILURE SEEMS TO BE A MATTER OF NOT IF BUT WHEN THIS FAILURE WILL OCCUR ON THESE VEHICLES. *TR

Mileage: 154,000

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Mileage: 95,100

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. ON AT LEAST FIVE OCCASIONS, THE VEHICLE HAS FAILED TO START. DURING THE MOST RECENT FAILURE, THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THE VEHICLE WAS NOT BEING DRIVEN LONG DISTANCES AND THE BATTERY NEEDED TO BE RECHARGED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 9,152. UPDATED 02-19-08 *BF THE CONSUMER STATED WAS CHARGED $200 AND THE PROBLEM WAS NOT CORRECTED. THE CONSUMER FURTHER STATED HAD TO HAVE A REMOTE STARTER INSTALLED IN THE VEHICLE AND THE VEHICLE RUNS FINE. UPDATED 02/19/08 *TR

Mileage: 9,152

2003 GRAND MARQUIS DEVELOPED PROBLEMS WITH THE ALTERNATOR, THE THROTTLE STICKING OPEN AND ALIGNMENT PROBLEMS.*MR THERE WAS ALSO A RATTLE NOISE COMING FROM THE ENGINE AND THE DIGITAL READOUT ON THE DASH WAS NOT READING PROPERLY. *TT

Mileage: 1,000

THE ENGINE REVVED IN FULL THROTTLE WHEN THE GEAR SHIFTER WAS SHIFTED INTO DRIVE FROM PARK; RESULTING IN A REAR END COLLISION. THIS OCCURRED WHILE IN STOP AND GO TRAFFIC IN THE CAR WASH LINE. THE REPAIR SHOP FAILED TO DETERMINED WHAT CAUSED THE FAILURE, BUT THE CONSUMER FEELS DUE THROUGH THEIR OWN RESEARCH THAT IT WAS CAUSED BY THE ELECTRICAL SYSTEM/CRUISE CONTROL. *TT

Mileage: 10,000

WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE DASH. THE DEALER STATED THAT THE WIRES WERE THE CAUSE OF THE FIRE. *AK *NM

Mileage: 6,000

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

WHILE DRIVING UNDER RAINING CONDITIONS CRUISE CONTROL WAS NOT WORKING. INSTRUMENT LIGHTS PANEL WAS OFF, AND WINDSHIELD WORKED INTERMITTENTLY. DEALER REPLACED TWO COMPUTERS IN THE ELECTRICAL SYSTEM , BUT PROBLEM STILL OCCURRING. *AK

VEHICLE STALLED AT ANY SPEED, STALLED 25 TIMES. VEHICLE HAS BEEN EXAMINED BY DEALER 4 TIMES. DEALER COULD NOT DUPLICATE THE PROBLEM. VEHICLE HAD BEEN AT DEALER A TOTAL OF 36 DAYS. PRIMARY COMPUTER WAS RESET, THEN REPLACED BY DEALER. THIS DID NOT REMEDY THE PROBLEM.*AK

DASHBOARD CONTROL PANEL IS TOTAL DARKNESS RADIO, CD, CLOCK, POOR ILLUMINATION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR