2003 MERCURY GRAND MARQUIS Exterior Lighting Problems

The contact owns a 2003 Mercury Grand Marquis. The contact that the headlights were intermittently inoperable. Additionally, the contact stated that the instrument panel lights, the brake lights, and the turn signal lights were inoperable. The contact who is a mechanic, had inspected the fuses, the fuse box, and other unknown parts, but found no failures. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

The Lighting Control Module has failed and my brake lights and dash board lights turn off after couple minutes while driving with the lights on. I took my vehicle in to dealer already once for problem to be fixed a year ago. They did repair but now same problem is occurring again. I went back to dealer Sunrise Ford in Fontana and they said recall work is only warranty for 1 year or 12k miles. The work was done in December 2023. They want to charge me $230.00 for diagnostic. But issue is same problem as before. Recall number is 15S39. Driving without brake lights is dangerous and has limited my driving. I cannot go out at night. I do not have another vehicle. This affects my life. I've called other dealers and they refuse to do the work.

The contact owns a 2003 Mercury Grand Marquis The contact stated that both the headlamps and the taillights intermittently failed to operate as needed. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed. The dealer placed a processor on the vehicle and rewired the lights however, the failure persisted. The manufacturer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 127,000.

Mileage: 127,000

The headlights shut off without warning

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front headlights shutoff independently while turned on. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact who is an independent mechanic determined that the lighting control module (LCM) needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 285,000.

Mileage: 285,000

The contact owns a 2003 Mercury Grand Marquis. The contact stated while attempting to pull out of the parking lot, the headlights and the taillights became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was 100,000.

Mileage: 100,000

Head lights suddenly went out while driving at night causing near accident, happening frequently. Also, the gas tank leaks when I put gas in car, making it smell badly and making it dangerous if someone drops a cigarette near it.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the contact noticed that the headlights were inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2003 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed, the headlights failed to operate as needed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 181,000.

Mileage: 181,000

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights and taillights were inoperable, and the trunk failed to open. Additionally, all the doors failed to manually lock, and while utilizing the key fob, the door locks were inoperable. The door-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The approximate failure mileage was 179,000. The VIN was not available.

Mileage: 179,000

Its the LCM L(IGHT CONTROL MODULE)...HEAD LIGHTS went out on me one night coming down [XXX] causing me to wreck in a ditch and hitting a light pole INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2003 Mercury Grand Marquis. The contact stated that upon turning on the headlights, the taillights intermittently failed to illuminate. There was no warning light illuminated. The contact called two local dealers and was informed that there were no open recalls associated with the VIN. The manufacturer was also notified of the failure and a complaint was filed. The manufacturer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was not repaired. The failure mileage was approximately 148,000.

Mileage: 148,000

The contact owns a 2003 Mercury Grand Marquis. The contact stated while driving 75 MPH at night, the brake lights, headlights, and taillights failed to illuminate as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the lighting control module was the cause of the failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 101,000.

Mileage: 101,000

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the vehicle was previously repaired under Technical Service Bulletin: 14N01 (Lighting Control Module); however, the contact stated that while driving at an undisclosed speed, the headlamps flashed and then completely failed to remain illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,236.

Mileage: 121,236

O.I.N. 11523223 05/22/2023 1. Lighting Control Module: Failure 2nd time. 2.Couldn't see where I was traveling. 3. No. 4. Yes. Inspected by myself, a Mechanic and Trouble Shooter. 5. Yes. Prior to the failure, the headlamps began flashing on and off. Previously the taillights failed. No warning. Lighting Control Module Defective. Replaced Module per Recall 14N01C. Ford Dealership, Pearson Ford, INC.10650 N. Michigan RD., Zionsville, In., 317.873.3333, Service Advisor: William Haygood

I received a recall on my car in 2019 to change the lighting control module as my headlights could go out without warning. Although I had not experienced this, I brought my vehicle to the local Ford dealer who changed the part. Over the pandemic and now since my wife and I are in declining health we have driven very little after dark. However, I recently had to go to the pharmacy at Walmart and returned home after dark but my headlights went out completely. Now I am having this problem and the local Ford dealer said there was no second recall so he wants to charge me between $500 and $600 to correct the problem. I think this is Ford's responsibility to correct. Please assist in making the manufacturer aware of this.

Hard to steer car, power assist not working, doors do not lock

Almost had accidents because lights failed, headlights and taillights failed at night, including dash lights today, creating safety hazard. Seat tilt failed, and body mount frame bushing failed. Mirror tilt switch failed. Fuel filler neck leaks when filled. Very scary especially at night. Please recall and fix before we get hurt.

The LCM has failed during nightly driving causing a complete loss of headlights.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side headlights failed. As a result, the contact engaged the high beam headlights to continue driving. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.

Mileage: 71,000

The lighting control module failed. Even after recall 2 years later and only 9 thousand miles Oem part replacement under recall and recall part has failed no tail lamps work no turn signal lights. Only brake lights It’s a common problem even after recall replacement It’s worked fine for 8 thousand miles now lights don’t work all the time

The contact owns a 2003 Mercury Grand Marquis. The contact stated that upon purchase of the vehicle, he received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). Over time, the contact stated that the headlights and taillights would intermittently fail to operate without warning. The vehicle was taken to the dealer and the recall repair was performed. Despite the recall repair, the contact stated that the taillights failed to operate. The dealer was informed of the failure and the contact was informed that he had to pay out of pocket for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

Mileage: 190,000

The headlights are still not working properly, as before the recall. It is hit or miss if they decide to come on, or stay on. Also, the rear running lights may or may not come on when I turn the headlights on.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 124,900. *BF CONSUMER STATED VEHICLE WAS REPAIRED BUT HAPPENED AGAIN AFTER 3 YEARS.*JB

Mileage: 124,900

THE VEHICLE SUDDENLY HAD NO BRAKE LIGHTS OR TAIL LIGHTS, THEN, IT HAD BRAKE LIGHTS AND TAIL LIGHTS, THEN, THE VEHICLE WOULD NOT START, DESPITE HAVING A NEW BATTERY. AFTER MUCH INVESTIGATION AND WORK, OUR CERTIFIED MECHANIC FEELS THAT THE LIGHTING MODULE IS SHORTING OUT, THUS, DRAINING THE BATTERY. THE VEHICLE WAS STATIONARY, IN MOTION ON A CITY STREET AND ON A HIGHWAY, TURNING, ESSENTIALLY ALL ASPECTS OF USAGE, WHEN THESE ISSUES OCCURRED.

Mileage: 101,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT HEAD LIGHT ASSEMBLY HAD MALFUNCTIONED AND THE FRONT PASSENGER SIDE AND DRIVER SIDE HEAD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD LIGHT ASSEMBLY NEEDED TO THE BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER PUNDMANN FORD (2727 W. CLAY ST. ST. CHARLES, MO.) WERE NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 173,000.

Mileage: 173,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE WITH THE EXTERIOR LIGHTING SWITCH IN AUTO MODE, BOTH THE FRONT AND REAR EXTERIOR LIGHTING WOULD NOT ILLUMINATE. WHILE IN MANUAL MODE, THE TAIL LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W. 10 MILE RD, FARMINGTON HILLS, MI) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 130,212.

Mileage: 130,212

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). WILMES CHEVROLET BUICK GMC (2215 E BROADWAY ST, ALTUS, OK 73521, 580-301-7169) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE VEHICLE THE HEADLIGHTS WOULD GO OUT AND STOP WORKING. THE ONLY WAY I COULD DRIVE AT NIGHT WAS TO PULL THE SWITCH TOWARDS ME AND KEEP THE BRIGHTS ON WHILE DRIVING. IF I LET GO THE LIGHTS WOULDN'T STAY ON AND I COULDN'T SEE THE ROAD. I TRIED TO USE THE SWITCH ON THE DASH TO TURN ON THE HEADLIGHTS BUT IT WOULD ONLY WORK FOR THE PANEL LIGHTS ON THE DASH BOARD. THIS HAPPENED WHILE I WAS DRIVING AT NIGHT WITH MY FAMILY IN THE CAR IT WAS VERY SCARY AND WE WERE DRIVING ON TOADS WITH NO STREET LIGHTS LIGHTS. THIS OCCURRED ON WED, FEB. 20 2019. ONCE THIS HAPPENED I PULLED OVER PUT THE CAR IN PARK TURNED THE CAR OFF AND RESTARTED IT. I PUT THE CAR IN DRIVE AND TRIED TO TURN ON THE HEADLIGHTS BUT NOTHING WOULD COME ON SO I PULLED THE SWITCH TOWARDS ME AND KEEP IT LIKE THAT SO THE BRIGHT LIGHTS WOULD COME ON AND I COULD SEE THE ROAD TO DRIVE THIS FOR 30 MIN UNTIL WE GOT HOME.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, THE HEADLIGHTS WENT OUT AND TURNED BACK ON INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

Mileage: 156,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 80 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT CALLED THE LOCAL DEALER (PERFORMANCE FORD TOOELE, 1141 N MAIN ST, TOOELE, UT 84074, 435-882-7000) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED IT WAS REPAIRED ONCE BUT THE LIGHTS HAVE FAILED TWO OR THREE TIMES. UPDATED 11/19/18*JB

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLAMPS AND TAIL LAMPS WOULD INTERMITTENTLY FAIL TO OPERATE WITHOUT WARNING. DOUG HENRY FORD OF AYDEN (4057 LEE ST, AYDEN, NC) DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

COMING FROM A CONCERT WHICH THANKFULLY WAS VERY CLOSE TO HOME, THE HEADLIGHTS DID NOT TURN ON AND THERE WERE NO DASH LIGHTS. THE VEHICLE WAS NOT IN MOTION BUT AS THE CAR WAS STARTING TO MOVE, STILL NO LIGHTS. THERE WAS A RECALL ON THIS VEHICLE IN 2014(LCM #15S39) THAT WAS REPAIRED AND REIMBURSED BY OUR LOCAL FORD DEALERSHIP. THIS WAS A KNOWN ISSUE FOR 2003-2005 MERCURY GRAND MARQUIS AND 2003-2005 CROWN VICTORIA. I HAVE SINCE SEEN COMPLAINTS COME UP AS OF JAN.2018 THAT THIS PROBLEM HAS AGAIN COME TO LIGHT. THIS IS A HORRENDOUS SAFETY ISSUE AND NOT AN INEXPENSIVE FIX. HOW MANY MORE TIMES WILL THIS KEEP HAPPENING? WE LOVE THIS CAR, HAVE HAD IT FOR 13 YEARS AND IT HAS LESS THAN 90000 MILES ON IT. TRIED CONTACTING FORD CUSTOMER SERVICE AND THEY WERE NO HELP!! WE JUST WANTED TO MAKE THIS KNOWN THAT OBVIOUSLY THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR YEAR VEHICLE.

Mileage: 87,000

WHEN DRIVING AT NIGHT, HEADLIGHTS WILL SOMETIME BECOME DIM, USUALLY THE HEADLIGHTS WILL CUT OFF. LESS THAN A MINUTE, AFTER THEY GO OFF,HEADLIGHTS WILL RETURN BACK ON.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS WERE DIM AND PREVENTED THE CONTACT FROM SEEING AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED BERT WOLFE FORD AT (304) 344-1601 (LOCATED AT 1900 PATRICK ST PLAZA, CHARLESTON, WV 25387) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS13954234. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

HEAD LIGHTS AND TAIL LIGHTS WILL TURN OFF WHILE DRIVING

Mileage: 100,000

I HAVE A SERIOUS DANGEROUS SITUATION GOING ON WITH THE HEADLIGHTS THAT COULD END WITH FATAL RESULTS. THE HEADLIGHTS WILL GO OUT BY THEMSELVES AT NIGHT WHICH COULD RESULT IN A CAR CRASH. THE LIGHTS WILL GO OUT WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION WHEREVER YOU ARE.

Mileage: 157,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE'S EXTERIOR HEADLAMPS FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF FAILURE HOWEVER DUE TO THEM STATING THE VEHICLE WAS ALREADY REMEDIED UNDER NHTSA CAMPAIGN NUMBER 15V861000(EXTERIOR LIGHTING) NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,481.

Mileage: 115,481

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER (BORMAN AUTOPLEX IN LAS CRUCES, NM, 575-525-4500) WHERE IT WAS DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS REPAIRED EARLIER PER AN UNKNOWN RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS CALLED AND STATED THAT THE RECALL REPAIR WAS A ONE-TIME REPAIR AND HUNG UP THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

MY LIGHTS DO NOT COME ON WHEN MY WIPERS ARE ACTIVATED IN THE RAIN. THIS HAPPEN WHEN I AM DRIVING OR STATIONARY.

Mileage: 120,238

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 15S39: MY LIGHTS WERE WORKING JUST FINE BUT I RECEIVED A RECALL NOTICE. WHEN I CALLED TO MAKE AN APPOINMENT I SAID I HAD NO PROBLEMS WITH MY LIGH BUT THE LETTER SAID IT MIGHT OCCUR AT ANYTIME. I DRIVE APPROX. 35,000 MILES PER YEAR. MAY 17,2017 I MADE APPOINMENT.FOR JUNE12,2017. WHAT I THOUGHT WAS A NEW MODULE WAS INSTALLED. JUNE 14, 2017 MY LIGHTS SUDDENLY WENT OUT WHEN I WAS DRIVING. THEY SUDDENLY CAME BACK ON. LATER THAT EVENING THEY WOULD NOT COME ON AT ALL. (IT STAYS ON AUTOMATIC). I GOT THE MANUAL LIGHTS TO COME ON . NO BRIGHT LIGHT ONLY INTERMITTANT BRIGHTS. THE NEXT DAY I TOOK IT TO GEM CITY FORD. AFTER AN HOUR THEY SAID THEY WERE O.K. 10 P.M. THE LIGHTS WENT OUT AGAIN. I USED MANUAL. CALLED THEY SAID THEY WOULD CALL BACK.THEY DIDNOT WITH MORE THAN ONCALLS NEVER TO BE CALLED BACK. THEN I LEFT A NOTE I WOULD GET IT CHECKED WHILE OUT OF SATE. THEN I GOT A CALL REQUESTING THAT I BRING IT IN. I WAS LEAVINE THE STATE F OR A WEEK. CAME BACK TO TOWN THE NEXT WEEK TOLD THAT THE PATCH THAT WAS PUT IN WAS WORKING AND I COULD PURCHASE THE MODULE.THIS IS A DANGEROUS THING . THE FIX CAUSED A PROBLE THAT THE FIX WAS SUPPOSED TO DO. I WANT MY CAR BACK TO THE WAY IT WAS. WHEN DRIVING IT MAKES A POP THEN GOES OUT OR COMES ON. WHEN STARTING THEY MAY NOT COME ON AT ALL. I DON'T WANT THIS TO HAPPEN WHEN I'M GOING THROUGHT THE MOUNTAINS OF GEORGIA OR TENNESSE AT NIGHT. THIS SHOULD HAVE NOT BEEN PATCHED. IT'S LAZY . A PERSONS LIFE THAT BOUGHT THIS VEHICAL SHOULD BE WORTH MORE THAN THAT. NO WAY TO UP LOAD. I CAN FAX.

Mileage: 194,480

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JOE MYERS FORD DEALER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO SCHEDULE THEM IN UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 105,000

FRONT HEAD LIGHTS WILL NOT COMES ON AT NIGHT OR THEY WILL GO OFF WHILE DRVING AT NIGHT.

Mileage: 90,000

TL* THE CONTACT OWNS A 2003 MERCURY GARND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000(EXTERIOR LIGHTING); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ UPDATED 10/12/2017*JS

SAFETY RECALL NOTICE 15S39/NHTSA RECALL 15V-861 NOT COMPLETED ON MY CAR. WAS NOTIFIED BY FORD JAN 2016 THAT REPAIR WOULD BE ACCOMPLISHED BUT IT HAS NOT.

Mileage: 92,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17LJ UPDATED 10/6/2017*JS

THE RECALL IS OVER A YEAR OLD AND THE LIGHTS ARE NOW FAILING TO COME ON. IF I WACK THE CONSOLE I CAN GET THE LIGHTS ON BUT IT'S GETTING WORSE. WHAT CAN BE DONE TO REMEDY THIS?

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE EXTERIOR LIGHTING RANDOMLY SHORTED WHILE WAITING MONTHS FOR THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

I LIVE IN A REMOTE PART OF HAWAII AND AM A PHYSICIAN WHO GETS CALLED IN THE MIDDLE OF THE NIGHT FOR EMERGENCIES. I WAS DRIVING ON THE UPPER ROAD WITH SEVERAL DROP OFFS AND MY LIGHTS WENT OUT IN THE MIDDLE OF DRIVING. THE HIGH BEAMS DID NOT WORK EITHER, BUT I HAD TO HOLD DOWN THE LEVER FOR THE LIGHTS TO WORK. I ALMOST WRECKED MY VEHICLE AND I COULD HAVE DRIVEN OFF THE ROAD AND KILLED MYSELF. IN ADDITION, MY PATIENT NEEDING EMERGENCY SURGERY COULD HAVE DIED BECAUSE I WAS NOT THERE TO ADMINISTER ANESTHESIA. THERE IS NO EXCUSE FOR THIS. ABSOLUTELY NONE! I HAVE CHANGED FUSES, LIGHTS AND THE LIGHT SWITCH. THIS WAS ON AN ISOLATED HIGHWAY WITH NO LIGHTS IN THE MOUNTAINS ON THE BIG ISLAND. THERE WAS NOTHING TO LIGHT THE HIGHWAY BUT THE STARS. I WAS DRIVING BETWEEN 55-60 MILES AN HOUR. *TR

Mileage: 163,850

I UNDERSTAND THERE IS A PROBLEM WITH THE HEADLIGHTS FAILING AND A LETTER WAS ISSUED ABOUT A YEAR AGO, BUT NO PARTS WERE FURNISHED TO DEALERS.

Mileage: 80,000

LCM RECALL - THE DEALER WILL NOT ORDER PARTS FROM THE MANUFACTURER FOR A FAILING LIGHTING CONTROL MODULE FOR MY 2003 GRAND MARQUIS. THEY TOLD ME THAT THE PARTS ARE NOT AVAILABLE, AND JUST DON'T DRIVE AFTER DARK. I CANNOT GET MY HEADLIGHTS TO WORK AT RANDOM TIMES. THEY WILL JUST SHUT OFF, OR NOT COME ON AT ALL OCCASIONALLY. CAR CAN BE IN MOTION, OR STATIONARY.

Mileage: 51,500

HEADLIGHTS WILL NOT STAY ON NEED TO HOLD BACK THE HEADLIGHT SWITCH

Mileage: 88,000

RECEIVED NOTICE FROM FORD-12/15/2015-HEADLIGHT SWITCH DEFICIENT-COULD CAUSE DANGEROUS DRIVING IF FAILS-FORD RECALL - REPLACE -SWITCH - HAVE HEARD NOTHING SINCE-SAME PER MY DEALER

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 55 MPH, THE HEADLAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 55 MPH, THE HEADLAMPS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

ON 25 APRIL 2016 DRIVING ON A TWO LANE COUNTRY ROAD AT NIGHT BOTH HEADLIGHTS SUDDENLY TURNED OFF. I WAS ABLE TO PULL INTO A FARM ACCESS SPACE AND AVOIDED THE DITCH. ALTHOUGH THE PARKING LIGHTS SEEMED TO WORK I WAS NOT ABLE TO TURN ON THE HEADLIGHTS FOR SEVERAL MINUTES. FINALLY AFTER MANY TRYS WITH THE LIGHT SWITCH THE HEADLIGHTS DID COME BACK ON. I WAS ABLE TO REACH HOME WITHOUT FURTHER INCIDENT BUT NOW FEAR DRIVING CAR AT NIGHT!

Mileage: 201,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 41,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING DID NOT FUNCTION UNLESS THE DIMMER SWITCH WAS HELD. THE VEHICLE WAS TAKEN TO THE DELAER WHERE IT WAS DIAGNOSED THAT A NEW DIMMER SWITCH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.

Mileage: 203,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 265,000. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HIGH BEAMS ONLY WORKED WHEN HOLDING THE BUTTON/LEVER. ALSO, THE BRAKE LIGHT STAYED ON. UPDATED 06/30/16.*JB

Mileage: 265,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 265,000. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HIGH BEAMS ONLY WORKED WHEN HOLDING THE BUTTON/LEVER. ALSO, THE BRAKE LIGHT STAYED ON. UPDATED 06/30/16.*JB

Mileage: 265,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLES LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE; HOWEVER, THEY ILLUMINATED WHILE THE VEHICLE IDLED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS WERE STILL WORKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

WELL I BOUGHT THIS CAR AND IT HAS RECALLS ON IT BUT KNOW THE FORD SHOP WON'T FIX I THOUGHT IT WAS FREE TO GET RECALLS FIXED WOW

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 70 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. AFTER TAPPING ONTO THE LIGHTING CONTROL MODULE, THE LIGHTS ACTIVATED. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING).THE CONTACT REPLACED THE LIGHTING CONTROL MODULE HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

LOSS LIGHT POWER WHILE DRIVING AT NIGHT ON CITY STREET, WHICH WAS PROBABLY CAUSED BY A DEFEATED CONTROLLING LIGHT MODULE, AS SUGGESTED IN THIS RECALL.

Mileage: 190,000

WHILE DRIVING MY LIGHTS JUST SHUT OFF BY THEMSELVES AND I HAVE TO HOLD THE LEVER TOWARDS ME TO CONTINUE TO HAVE LIGHT UNTIL THE SENSOR DECIDES TO SHUT BACK ON. THIS IS A SAFETY HAZARD AND I HAVE 2 SMALL CHILDREN THAT I RIDE BACK AND FORTH TO SCHOOL IN THIS VEHICLE.

Mileage: 82,200

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE ATTEMPTING TO START THE VEHICLE AND UTILIZE THE HEADLIGHTS, THE CONTACT NOTICED THAT NEITHER THE HEADLIGHTS NOR THE TAIL LIGHTS WERE OPERATIONAL. IN ADDITION, THE TURN SIGNALS FAILED A FEW WEEKS PRIOR TO THE EXTERIOR LIGHTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

I WAS DRIVING AND MY HEADLIGHTS WENT OUT. I COULDNT SEE THE ROAD. THEY NEVER CAME BACK ON. I WAS ON A CITY STREET

Mileage: 233,800

THE LIGHTS, TO INCLUDE BLINKERS AND BRAKES, SUDDENLY STOPPED WORKING. THIS VEHICLE BELONGS TO MY 85 YEAR OLD MOTHER, WHO LIVES ON A LIMITED BUDGET.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE HEADLIGHTS, TURN SIGNAL, INSTRUMENT PANEL, AND INTERIOR LIGHTING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 265,000.

Mileage: 265,000

I WAS DRIVING HOME FROM SCHOOL AT 8:30 P.M. ON MONDAY OCTOBER 5, 2015 AND MY LIGHTS SUDDENLY STOPPED WORKING WHILE I WAS DRIVING. I AM NOW STUCK IN A PARKING LOT UNTIL THE SUN RETURNS AND CAN DRIVE SAFELY.

Mileage: 265,000

MY 2003 MERCURY GRAND MARQUIS HAS HAD AN ISSUE WITH THE LIGHTING MODULE FOR THE HEADLIGHTS. THE HEADLIGHTS WILL NOT TURN ON ANYMORE AND FROM WHAT I SEE FROM OTHERS COMPLAINTS ABOUT THIS MODEL IS THAT THE MAJORITY OF THE COMPLAINTS WITH THIS VEHICLE ARE WITH THE SAME ISSUE! I REALLY HOPE THAT THIS ISSUE BECOMES A RECALL SINCE OBVIOUSLY THEY ARE AWARE OF HOW MANY PEOPLE ARE HAVING THIS PROBLEM. DO YOU KNOW HOW HARD IT IS NOT TO BE ABLE TO DRIVE AT NIGHT?! LET ALONE WHEN IT'S RAINY OR FOGGY OUT. I HAVE YOUNG CHILDREN WHAT IF THERES AN EMERGENCY?? THIS ISSUE NEEDS TO BE ADDRESSED BEFORE MORE PEOPLE GET INTO AN ACCIDENT! ARE THEY WAITING FOR SOMEONE TO DIE FIRST!? ANOTHER ISSUE I HAVE IS WITH THE WINDSHIELD WIPERS- THEY ONLY HAVE ONE SPEED- FAST. I DON'T KNOW WHY THEY WOULDN'T MAKE THEM WITH SLOWER SETTINGS, EVERY TIME IT RAINS LIGHTLY I HAVE TO TURN THEM ON FOR A SECOND AND OFF REPEATEDLY BECAUSE THERE AREN'T ANY SLOWER SETTINGS. I LIKE THE COMFORT OF MY GRAND MARQUIS BUT THESE ISSUES REALLY NEED TO GET RESOLVED OR I'LL BE FORCED TO BY ANOTHER VEHICLE AND IF THEY DON'T DO A RECALL ON THE EXTERIOR LIGHTS I WILL NEVER BUY ANOTHER VEHICLE FROM FORD MOTOR COMPANY BECAUSE IT WILL SHOW THAT THEY REALLY DON'T CARE ABOUT PEOPLE'S SAFETY!

WHILE DRIVING HOME MY HEAD LIGHTS WENT OUT. I TRIED TO PULL OVER WHEN I NOTICED BUT IT WAS DARK AND NOT A GOOD PLACE TO STOP A VEHICLE. I FOUND MY HAZARDS AND TRIED TO CREEP TO A SAFER SPOT. LUCKILY I MADE IT OUT OF THIS SAFELY, I LIVE IN SAN DIEGO WHERE THERE'S A LOT A TRAFFIC AND SOME AREAS ARE NOT WELL LIT OR SUITED TO PULL OVER. I FELT LIKE THIS WAS A HAZARD THAT COULD HAVE CAUSED AN ACCIDENT AND RISKED MY SAFETY. I WAS SHOCKED WHEN I GOT HOME AND READ ON THE INTERNET THAT THIS IS THE MOST COMMON PROBLEM FOR A 2003 MERCURY. THIS SAFETY HAZARD NEEDS TO BE ADDRESSED AND CORRECTED. THANK YOU *TR

Mileage: 106,712

MY HEADLIGHTS WENT OUT WHILE I WAS DRIVING D I WN THE INTERSTATE AND THEY WOULDN'T COME BACK ON.

Mileage: 194,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY FLICKERED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS REPAIRED. THE DETAIL REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH HEAD LAMP ISSUE. *SMD THE CONSUMER STATED THE ISSUE WITH THE HEAD LAMPS POTENTIALLY FAILING SHOULD BE FIXED NOW, AND NOT AFTER THE FAILURE. *JB

I WAS ON MY WAY TOO WORK AND MY LIGHTS CUT OFF.

Mileage: 155

INTERMITTENT FAILURE OF HEADLIGHTS THROUGHOUT LIFE OF VEHICLE. HEADLIGHTS CEASE TO WORK; HIGH BEAMS WORK IF FLASH TO PASS LEVER IS CONTINUOUSLY PRESSED. ON 5/18/15, COMPLETE HEADLIGHT FAILURE, SPEED ON DRIVE HOME ESTIMATED AT 5 MPH MAX AS ROADS WERE DARK AND DRIVING WITH FLASH TO PASS LEVER ACTIVATED REQUIRES ONE HANDED DRIVING. VERY UNSAFE. SYMPTOMS CONSISTENT WITH LCM FAILURE REPORTED BY MULTIPLE MARQUIS AND CROWN VICTORIA OWNERS AND FORD BULLETIN 14N01. CONTACTED FORD AND STATED WE NEVER RECEIVED 14N01 - FORD CUSTOMER SERVICE STATED THEY WERE UNABLE TO PROVIDE COPY OF 14N01 !? AND REFERRED TO DEALER. CONTACTED DEALER WHO STATED I WOULD NEED TO PHYSICALLY COME TO DEALERSHIP FOR A COPY OF 14N01, IF THE DEALER DIAGNOSED A 14N01 ISSUE, THE REPAIR WOULD TAKE TWO DAYS. I ASKED IF A LOANER WOULD BE PROVIDED. DEALER STATED NO AND DEALER STATED THEY COULD NOT ORDER THE PART AHEAD OF DIAGNOSING THE VEHICLE PER MY REQUEST TO EXPEDITE LCM REPLACEMENT. THE GRAND MARQUIS AND CROWN VICTORIA 2003-2005 SHOULD BE RECALLED. HAS ANYONE AT FORD EVER DRIVEN WITHOUT HEADLIGHTS? THIS IS A SAFETY ISSUE WHICH IS A RECALL ISSUE, NOT A STEALTH FORD CUSTOMER SATISFACTION CAMPAIGN ATTEMPT AT PACIFYING CONSUMERS WITH NON WORKING HEADLIGHTS. THIS PROBLEM WAS ORIGINALLY IDENTIFIED IN 2008; WHY ARE CONSUMERS DRIVING CARS WITH MALFUNCTIONING HEADLIGHTS IN 2015? WHY DOES A FORD OWNER HAVE TO OBTAIN A COPY OF 14N01 ON THE NHTSA WEBSITE VERSUS FROM FORD VIA EMAIL? SO MUCH FOR THE "GO FURTHER" PROMISES OF FORD; WE CAR OWNERS AREN'T "GOING FURTHER" WITH NO HEADLIGHTS.

Mileage: 51,223

WHILE DRIVING AT NIGHT THE HEAD LIGHTS SUDDENLY WENT OUT. THE ONLY WAY THE LIGHTS WOULD WORK AFTER THAT IS IF YOU HOLD THE HIGH BEAM LEVER BACK.

Mileage: 96,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED AND THE LEVER TO ACTIVATE THE HIGH BEAMS HAD TO BE HELD FOR VISIBILITY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Mileage: 100,000

THE HEADLIGHTS WOULD TURN ON INTERMITTENTLY AND THEN BEGAN TO FAIL COMPLETELY. WITH THE DASH SWITCH IN THE PROPER PLACE, THE HEADLIGHTS WOULD NOT COME ON. THE HIGH BEAMS WOULD CONTINUE TO WORK, BUT THE LOW BEAMS WOULD NOT. A FORD DEALERSHIP DECLARED THAT IT WAS A BAD LIGHTING CONTROL MODULE. *TR

Mileage: 125,000

2004 AND 2003 MERCURY GRAND MARQUIS. CONSUMER RECEIVED REPAIRS DUE TO RECALL NOTICE AND IS REQUESTING REIMBURSEMENT. *TA THE LIGHTING CONTROL MODULE WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

MY HUSBAND AND I HAVE HAD TO MAKE OTHER ARRANGEMENTS FOR US GETTING BACK AND FORTH TO WORK AFTER THE HEADLIGHTS STOPPED WORKING ON THIS CAR. WE WENT TO THE DEALERSHIP WHO STATED THE PART WAS ON BACK ORDER. WE WERE JUST ABLE TO GET THE PART PLACED ON 1/21/2015 AND IT WORKED FOR THE FIRST HOUR. WE TOOK IT BACK ON 1/22/2015 AND WAS TOLD THAT THE LIGHTING CONTROLS (THE SWITCH THAT TURNS THE LIGHT ON AUTO, OFF ETC) IS NOT THEIR PROBLEM. IT SEEMS THEY ALLOW THESE PROBLEMS TO OCCUR LONG ENOUGH TO ALLOW IT TO EFFECT OTHER THINGS ON THE CAR THEN STATE THERE WAS ONLY ONE PROBLEM APPROVED WITHOUT THE OUT OF POCKET. HOWEVER WE HAD NO PROBLEMS UNTIL THE HEADLIGHTS STOPPED WORKING. THE NEXT THING THAT WENT WERE THE DASH BOARD LIGHTS AND NOW THE BRAKE LIGHTS. HOW DO WE KNOW THAT DEPENDING UPON THE TIMEFRAME PROBLEM EXISTS, IT MAY HAVE AN ADVERSE AFFECT ON OTHER THINGS? THIS HAS BEEN A HUGE INCONVENIENCE AND IT SEEMS THEY WANT A FATALITY BEFORE SOMETHING IS DONE ABOUT IT. *TR

UPDATE: AFTER READING THE HEADLIGHT ISSUES ON THIS SITE, HAVING HAD THE SAME PROBLEM MYSELF, I TOOK MY MERCURY TO MECHANICS AND EXPLAINED WHAT I'VE BEEN READING. THEY SAID THE LIGHTING CONTROL MODULE WAS ON A LENGTHY BACK-ORDER. HOWEVER, THEY WERE ABLE TO FIND A BROKEN SOLDER JOINT ON THE LCM, WHICH THEY REPAIRED FOR $170. THIS REPAIR LASTED 3 MONTHS AND, AS OF 1/17/2015, HEADLIGHTS RANDOMLY SHUT OFF, AGAIN WITH ONLY THE 'FLASH TO PASS' STICK PULLED IN TO ILLUMINATE THE HIGH BEAMS. *TR

Mileage: 97,000

MY HEADLIGHTS WENT OUT WHILE DRIVING A FEW TIMES. I TOOK IT IN TO THE DEALER (AFTER LOCAL SHOP SAID IT WOULD BE EXPENSIVE, BUT MAY BE UNDER WARRANTY). THE DEALER SAID ON NOVEMBER 18TH THAT THE LCM IS COVERED UNDER WARRANTY, HOWEVER IT MAY TAKE A FEW WEEKS. THE PROBLEM IS GETTING PROGRESSIVELY WORSE. THE DEALER'S SUGGESTION FOR WORKAROUND IS TO USE THE "FLASH-TO-PASS" LEVER, WHICH MOMENTARILY TURNS ON HIGH BEAM LIGHTS. THIS IS NOT A PRACTICAL SOLUTION, HOLDING THE PASSING LIGHTS DURING A 45 MINUTE DRIVE TO WORK EVERY DAY. THE DEALER REFUSES TO PROVIDE A RENTAL/LOANER VEHICLE. I'M CONCERNED WITH THE LONG TERM EFFECTS ON THE "FLASH-TO-PASS", WHICH MAY GO OUT AS WELL, AS IT IS NOT DESIGNED FOR CONTINUAL USE LIKE THIS. I HAVE TO DRIVE TO WORK IN THE DARK EVERY MORNING, DEALING WITH INTERMITTENT HEADLIGHTS, AND TRYING TO MANUALLY HOLD THE FLASH-TO-PASS LIGHTS. THIS IS A DANGEROUS SITUATION WHICH SHOULD BE RESOLVED IMMEDIATELY! *TR

Mileage: 53,000

THE HEADLIGHTS WOULD NOT COME ON. THE ONLY WAY TO DRIVE HOME WAS TO HOLD DOWN THE HIGH BEAM LEVER THE ENTIRE TIME, THERE ARE MANY COMPLAINTS ABOUT THIS SITUATION ONLINE WITH THIS VEHICLE AND THIS IS A SEVERE SAFETY ISSUE. THIS CAR IS OWNED BY MY 84 YEAR OLD MOTHER, LETS GET THIS RECALL DONE SO NO ONE GETS HURT. *TR

Mileage: 74,000

THE HEADLIGHTS TURNED OFF WHILE ON THE FREEWAY. SINCE THEN IT'S HAPPENING MORE FREQUENTLY. NOW IT'S MULTIPLE TIMES EACH MORNING ON THE 35 MINUTE TRIP TO WORK. TEMPORARY SOLUTION IS TO MANUALLY HOLD THE MOMENTARY BRIGHTS SWITCH. HOLDING THIS SWITCH WHILE DRIVING IS ANNOYING, AND UNSAFE SINCE THAT IT ON THE SAME LEVER AS THE TURN SIGNALS. *TR

Mileage: 56,000

MY HEADLIGHTS QUIT WORKING OCCASIONALLY CANT SEE THE ROAD WITHOUT LIGHTS. *TR

Mileage: 153,000

MY BROTHER WAS VISITING FOR MY SON'S WEDDING AND USED OUR MOTHER'S CAR FOR TRANSPORTATION. HE FOUND THAT THE HEADLIGHTS WOULD NOT COME ON, AND EVENTUALLY FOUND THAT HOLDING THE HIGH BEAM SWITCH "ON", THE LIGHTS WORKED. AT THE DEALERSHIP HE WAS TOLD THERE WAS LIKELY A RECALL TO FIX THIS. SINCE HE HAS GONE BACK HOME, I HAVE BEEN RESEARCHING THIS FOR MY MOTHER. I FOUND A CLOSED "SAFETY" ISSUE, NUMBER PE08066, WHICH IS EXACTLY WHAT HE EXPERIENCED. ALTHOUGH YOU HAVE A VERY LOW NUMBER OF COMPLAINTS LISTED, CONSIDER THIS: MOST OF THESE CARS ARE PURCHASED BY OLDER PEOPLE, MANY MECHANICALLY INCAPABLE IN ADDITION TO BEING UNSAVVY WITH COMPUTERS AND THE INTERNET, AND TEND TO DRIVE IT LESS, ESPECIALLY AT NIGHT, SO THE ISSUE WOULD NOT BE NOTICEABLE FOR QUITE SOME TIME. IF THEY DID EXPERIENCE THIS, THEY PROBABLY PAID SOME SERIOUS MONEY TO FORD DEALERS TO GET IT FIXED, NOT REALIZING THAT THIS IS A HUGE SAFETY ISSUE AND THIS SHOULD BE FIXED FOR FREE UNDER WARRANTY BEFORE FAILURE OF THE MODULE - THE TSB TALKS ABOUT FAILURE OF THE MODULE. WELL, MY BROTHER TOOK IT IN FOR INSPECTION WITH THIS FAULTY MODULE, AND IT PASSED, SO THEN DO THEY NOT CONSIDER IT "FAILED"? MOTHER IS 91 YEARS OLD AND WOULD PROBABLY PANIC IF THE LIGHTS WENT OUT WHILE SHE WAS DRIVING IT. THIS IS A MAJOR SAFETY ISSUE, AND SHOULD BE RATED HIGHER TO GET THE WARRANTY WORK DONE!!! I PLAN TO FOLLOW UP WITH THE SAME DEALER AND SEE WHAT THEY HAVE TO SAY ABOUT THIS. MY SUSPICION IS THAT UNTIL IT FAILS SHE WILL HAVE TO PAY FOR THIS FIX, WHICH IS NOT CHEAP. THIS IS RIDICULOUS. LISTING MY INFORMATION INSTEAD OF HERS AS SHE NEEDS OUR HELP TO DEAL WITH THIS KIND OF ANNOYANCE. *TR

Mileage: 65,000

LIGHTING MODULE FAILURE. PARTS HAVE BEEN ORDERED ON 8/27/14, BY PACIFIC MARPLE FORD ,BROOMALL, PA.610-353-5500. DEALER STATED ON 8/27/14 THAT THEY SHOULD RECEIVE THE PART IN APPROXIMATELY IN A MONTH. I VISITED DEALER ON 10/3/20-14 AND THEY TOLD ME FORD HAS NOTIFIED THEM IT MAY BE 2015 NO LIGHTING MODULE I CALLED FORD MOTOR COMANY RELATIONSHIP CENTER ON 9/3/14, 9/15,9/18, 9/23, 10/3,10/25 AND 10/30 2014 MS JODI OF THE CENTER CALLED ME ON 9/18/14 HER PHONE # 866-631-3788 EXT. 77744. SHE STATED SHE WILL CALL ME ON 9/30 WITH AN UPDATE. HAVE NOT HEARD FROM HER SINCE. LEFT MESSAGES FOR HER ON 10/3, 10/25 AND 10/30 2014. I CANNOT DRIVE AT NIGHT. MY AUTO INSPECTION IS NOVEMBER 2014 . NO HEADLIGHTS, CANNOT PASS INSPECTION THIS IS FORD'S RESPONSIBILTY, NOT THE DEALER. PLEASE HELP. THANK YOU *TR

TRAVELING SOUTHBOUND ON I-95 IN EARLY MORNING ALL LIGHTS WENT OUT FOR A FEW SECONDS, LEAVING US IN TOTAL DARKNESS. LIGHTS CAME BACK ON AND EVERYTHING RESUMED AS NORMAL FOR REMAINDER OF OUR TRIP HOME. A COUPLE OF MONTH LATER SAME THING HAPPENED DURING A SHORT EVENING DRIVE NEAR HOME. NO LIGHTS. RESEARCHED THIS FRIGHTENING OCCURRENCE AND FOUND THAT OUR YEAR MAKE MODEL HAS THIS PROBLEM DUE TO BAD LIGHTING MODULE SOLDER JOB. CONTACTED FOR FORD, NO HELP. EVENTUALLY GOT A LETTER FROM FORD STATING THEY WOULD EXTEND WARRANTY ON THIS PART, BUT WOULD ONLY REPLACE MODULE IF IT WAS FAILING AT TIME DEALER LOOKED AT IT, AFTER CHARGING $49 DOLLARS TO TEST FOR CODES. IT HAS NOT FAILED AT A DEALER LOCATION. I AVOID DRIVING AT NIGHT AS MUCH AS POSSIBLE. *TR

Mileage: 57,000

HEADLIGHTS SHUT OFF UNEXPECTEDLY WHILE DRIVING IN COMPLETE DARKNESS. FINALLY FIGURED OUT I HAD TO PULL THE "SAFE TO PASS" IN ORDER TO GET THE HEADLIGHTS TO STAY ON. DROVE TO WORK WHILE PULLING THE "SAFE TO PASS" STICK ON MY STEERING WHEEL. ABSOLUTELY UNSAFE. *TR

Mileage: 101,000

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO RECALL ON LIGHTING CONTROL MODULE. *TGW

DRIVING AROUND A BEND ON A DARK COUNTY HIGHWAY IN SOUTHERN NJ, NO STREET LIGHTS. MY HEADLIGHTS GO OUT AND WONT COME BACK ON. SINCE MY STEERING IS STIFF, I ALMOST WRAPPED MYSELF AROUND A TREE. THANK GOD, I HAVE GOOD BRAKES AND DRIVING ON BRAND NEW TIRES ON A DRY ROAD OR I WOULD BE DEAD RIGHT NOW. MY MECHANIC HAS ALWAYS CLAIMED THAT THE STIFF STEERING IS A COMMON PROBLEM & A MANUFACTURING DEFECT, BUT COST PROHIBITIVE FOR ME TO FIX. WHEN I TOOK THE CAR TODAY, HE SAID IT WAS DEFINITELY THE LIGHTING CONTROL MODULE ($600 PART). HE WAS UNAWARE OF THE CHRONIC PROBLEM THAT IS HAPPENING AS OF LATE WITH THE LCM'S IN 2003 MARQUIS. I THINK YOU GUYS CLOSED THE CASE TOO EARLY ON THE LCM'S, THE COMPLAINTS BOARDS ALL OVER THE INTERNET ABOUT THIS PROBLEM ARE INCREASING IN FREQUENCY. COMBINED WITH EXTREMELY STIFF STEERING, HEADLIGHTS GOING OUT RANDOMLY IS A RECIPE FOR DISASTER. *TR

Mileage: 221,995

HEAD LIGHTS WOULD NOT COME ON WHEN WE TRIED TO RETURN TO OUR HOTEL IN YANKTON SD. HEAD LIGHTS ARE INTERMITTENT GOING TO WORK DURING MORNING DRIVE IN LINCOLN NE. MORNING SUN IS BRIGHT ENOUGH SO NOT A SAFETY HAZARD. WE CAN NOT TRUST VEHICLE TO DRIVE AT NIGHT. WENT TO BEATRICE FORD, BEATRICE NE TO GET FIXED BUT WERE TOLD LCM MODULE IS ON BACK ORDER. 8-22-2014. *TR

Mileage: 57,871

I WAS DRIVING AT EARLY DAWN WHEN I REALIZED IN SOME SHADIER AREAS THE HEADLIGHTS WEREN'T WORKING. I PULLED OVER AND CONFIRMED THIS. I THOUGHT THAT INSTANCES OF INTERMITTENT HEADLIGHT FAILURE THE WEEK BEFORE WAS A MISPERCEPTION ON MY PART. I HAD RECEIVED A LETTER FROM FORD WEEKS EARLIER; FORD HAS INDEED CONFIRMED THIS PROBLEM IS DUE TO THEIR LIGHTING CONTROL MODULE, SO MUCH SO THAT FORD'S LETTER CLAIMS THAT THE COMPANY WILL COVER REPLACEMENT FOR AN ADDITIONAL 5 YEARS. MY CAR'S MODULE HAS NOW FAILED COMPLETELY. I AM UNSURE IN HOW MANY EARLIER INSTANCES, ESPECIALLY IN SEMI-LIGHTER ENVIRONMENTS WHERE IT WAS LESS PERCEPTIBLE TO ME, THIS INTERMITTENT HEADLIGHT FAILURE PUT BOTH MYSELF AND OTHER DRIVERS, PEDESTRIANS, AND BICYCLISTS AROUND ME IN REAL DANGER. THE FAILURE OF MY CAR'S MODULE HAS SINCE BEEN CONFIRMED BY MY LOCAL DEALER. IN ADDITION, I CONTACTED FORD DIRECTLY. HOWEVER, AFFECTED DRIVERS, AS WELL AS POTENTIAL FUTURE OWNERS, BOTH OF WHOM HAVE AND WILL POSE A DANGER TO OTHERS, HAVE NOT AND WILL NOT HAVE A REMEDY ANY TIME SOON, ACCORDING TO FORD, DESPITE THEIR LETTER. FORD DEALER AND REGIONAL MANAGERS SUGGEST THAT THE PART IS OUT OF STOCK INDEFINITELY. FUTURE DRIVERS WILL HAVE NO REMEDY TO THEIR CARS' UNSAFE CONDITIONS. AN ALLUSION HAS BEEN MADE TO SOME UNSANCTIONED, UNCOVERED, AND PRICEY, UNREIMBURSABLE FIX WITH NO GUARANTEE OF SUCCESS, HENCE TO GUARANTEE OF SAFETY EITHER. WORSE STILL, FORD HAS CATEGORIZED THIS ISSUE AS ONE NOT ENTITLED TO RENTAL ASSISTANCE DESPITE THEIR "COVERED" FAILED PART BEING RESPONSIBLE. STATES' INSPECTION PROCESSES WILL FAIL ANY VEHICLE EXHIBITING THIS CLEARLY UNSAFE ISSUE. THE COMMONWEALTH WILL DEEM MY UNSAFE AND UNROADWORTHY THIS MONTH, LEAVING ME WITH NO RECOURSE. AND WITH NO RELIEF EXPECTED FROM THE MANUFACTURER, ANY OTHER CAR SUFFERING THIS FAILURE WILL MEET WITH THE SAME FATE. WHAT IS THE WORTH OF BEING "COVERED" WITHOUT A SAFE FIX? *TR

Mileage: 96,800

CANNOT GET LIGHTS TO WORK, PULLED OVER BY POLICE (TWICE)GOING DOWN THE ROAD,AND DIDNT KNOW LIGHTS WERE OUT. THEY COME AND GO. POLICE SAID TO DO SOMETHING LIKE TAKE IT TO DEALER. THEY TOLD ME I WAS TO FAIL AUTO INSPECTION FOR THIS ON THE SPOT. DEALER SAYS THEY WANT TO TEST FOR A WEEK AND THEN THEY SAY THEY CANT GET PARTS. IF I GOT TO COURT ONE MRE TIME OR CAR IS IMPOUNDED I AM SEKING MY ATTORNEY. THIS IS A SAFETY DEFECT WITH DANGEROUS AND NEGLIGENT CONSEQUENCES. *JS

Mileage: 87,655

LETTER FROM CONGRESSMAN JONES ON BEHALF OF CONSTITUENT REGARDING A PROBLEM SHE HAS ENCOUNTERED WITH HER 2003 MERCURY GRAND MARQUIS AND FORD MOTOR COMPANY; ATTN: WILLIAM MOORE. *SMD THE CONSUMER RECEIVED A CUSTOMER SATISFACTION PROGRAM NOTICE, REGARDING A POTENTIAL PROBLEM MAY EXIST WITH THE ELECTRONIC MODULE, THAT SUPPLIED POWER TO THE HEADLIGHTS, MAY FAIL.

LIGHTS WOULD NOT TURN ON AT NIGHT. HAD TO HOLD THE BRIGHT LIGHT HANDLE ON STEERING COLUMN UP TO DRIVE HOME. CHECKED FUSES FOR LEFT HEADLAMP AND RIGHT HEADLAMP. THEY WERE GOOD. HAVE BEEN TOLD THE PROBLEM IS A LIGHTING MODULE THAT COST UP TO $600.00 DOLLARS TO REPLACE. *JS

Mileage: 85,194

CUSTOMER SATISFACTION PROGRAM BY FORD, #14N01: THEY (FORD) TELL ME IN A LETTER THAT MY HEADLIGHTS MAY FAIL WITHOUT ANY NOTICE OF A PROBLEM. THEY (FORD) KNOW THIS IS NOT ONLY POSSIBLE, BUT THAT IT HAS HAPPENED NUMEROUS TIMES ALREADY. THERE ARE BLOGS THAT SPEAK TO THIS ISSUE. IF IT IS THE FUNCTION OF YOUR DEPARTMENT TO PROTECT CONSUMERS THEN PLEASE DO SO. THIS IS POTENTIALLY A DEADLY SAFETY ISSUE..... IF THERE IS EVEN THE SLIGHTEST CHANCE THIS COULD HAPPEN I DON'T UNDERSTAND WHY THIS DEPARTMENT HAS NOT RECTIFIED IT AND MADE FORD RECALL THESE VEHICLES. *TR

HEADLAMPS TURNED OFF WHILE DRIVING DOWN DARK HIGHWAY AT NIGHT!!! ONLY ABLE TO MAKE HIGH BEAM LAMPS WORK BY PULLING TURN SIGNAL LEVER BACK AND HOLDING IN THAT POSITION. LOW BEAM AND HIGH BEAM DO NOT WORK, ONLY HIGH BEAM WHEN MANUALLY HELD ON. SHOULD BE RECALLED!!! VERY DANGEROUS!!! *TR

Mileage: 93,000

THE HEADLIGHTS ON MY 2003 MERCURY GRAND MARQUIS HAVE STOPPED WORKING. THIS HAS BEEN AN INTERMITTENT PROBLEM. THE MOST RECENT ISSUE LEFT MY WIFE AND MOTHER IN LAW STRANDED ALONG THE ROADSIDE. THE FIRST TIME I THOUGHT IT WAS THE SWITCH IN THE STEERING COLUMN BECAUSE AFTER WORKING THE BLINKERS THE LIGHTS STARTED WORKING. THE NEXT TIME MY WIFE WAS DRIVING ON THE INTERSTATE HIGHWAY AND THE LIGHTS JUST WENT OFF AT INTERSTATE SPEEDS. IT SEEMS THIS IS A COMMON ISSUE AND HAS STRANDED OTHERS. *TR

Mileage: 125,000

WHILE DRIVING TO WORK AT 3:15AM MY HEADLIGHTS WENT OUT WITHOUT WORKING CAUSING ME TO PULL ONTO THE SHOULD ER OF THE HIGHWAY. LIGHTS WOULD NOT COME BACK ON REGARDLESS OF WHAT I DID AT THAT MOMENT. THE ONLY WAY TO GET LIGHTS WAS TO PULL THE LEVEL BACK ON THE STEERING COLUMN IN ORDER TO DRIVE WITH THE HIGH BEAMS ON. THE LIGHTS WOULD ONLY STAY ON WITH THE LEVER HELD BACK UNTIL I REACHED MY WORK. THIS HAS KNOW HAPPENED WITH DAILY FREQUENCY WHICH NOW HAS DEEMED MY CAR UNDRIVABLE AFTER DUSK UNTIL I GET THIS FIXED. FROM THE RESEARCH I HAVE CONDUCTED, THIS APPEARS TO BE A VERY COMMON ISSUE ON THE FORD CROWN VICTORIA AS WELL AS THE MERCURY GRAND MARQUIS. I WAS VERY FORTUNATE THAT I WAS IN AN AREA THAT ALLOWED ME TO GET MY CAR OFF THE HIGHWAY WITHOUT INCIDENT BUT THIS MAY NOT BE THE CASE FOR THE NEXT DRIVER WHO EXPERIENCES THE FAILURE OF THE LIGHT CONTROL MODULE FOR THESE VEHICLES. *TR

Mileage: 79,500

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME HARD TO MANEUVER. ALSO, THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000.

Mileage: 120,000

WHILE DRIVING, LIGHTS TURN OFF BY THEMSELVES. IT CAN BE 3 MINUTES FROM DEPARTURE THEY TURN OFF OR LONGER. THEY JUST DON'T STAY ON. TRY TO TURN ON MANUALLY AND WILL NOT TURN ON. IF I DRIVE LONG ENOUGH THEY COME ON BY THEMSELVES. DANGEROUS WHEN ON STREET WITH NO LIGHTING AND ONCOMING TRAFFIC AT NIGHT OR DRIVING NEXT TO TRAILER RIGS WHO DO NOT KNOW MY VEHICLE IS ON THEIR RIGHT OR LEFT. HAVE READ ON INTERNET MANY OTHERS HAVE THIS ISSUE WITH FORD PRODUCTS AND OTHER YEARS. *TR

Mileage: 99,700

TL* THE CONTACT OWNS 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 55 MPH WHEN THE HEADLIGHTS FAILED AND COULD NOT BE REACTIVATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE. *TR

Mileage: 120,000

DRIVING ON FLORIDA HIGHWAY #70 HEADLIGHTS WENT OUT AND ONLY HIGH BEAMS WORKED WHILE HOLDING THEM ON (PULLING HANDLE TOWARD ME). I AM 75 AND A FEMALE, I WAS VERY UPSET HAVING TO DRIVE 24 MILES HOME IN THIS WAY! *TR

Mileage: 66,000

DRIVING DOWN INTERSTATE, HEADLAMPS WENT OFF UNEXPECTEDLY WITHOUT ANY ADJUSTING OF AUTO LAMP FEATURE. ONLY ABLE TO GET HIGH BEAMS TO COME ON WHEN HOLDING THE STALK TO THE ON POSITION. VERY DANGEROUS. NEXT STARTUP LIGHTS WORKING FINE....UNTIL THEY DON'T WHEN YOU ARE ON THE HIGHWAY AND AT HIGHWAY SPEED...CERTAINLY A HAZARD ESPECIALLY FOR NIGHT-SHIFT WORKER. CANT BELIEVE FORD DOESN'T THINK THIS IS A SAFETY ISSUE. *TR

Mileage: 79,000

HEADLIGHTS WENT OFF WHILE DRIVING. *TR

Mileage: 145,000

DRIVING DOWN THE ROAD AND THE HEADLIGHTS WENT OUT. ALL OTHER LIGHTS WORK FINE, BUT THE HEADLIGHTS WORK INTERMITTENTLY. I HAVE TO USE THE BRIGHT LIGHTS AND HOLD THE SWITCH WHILE DRIVING IN ORDER TO BE ABLE TO DRIVE AT NIGHT AND THAT IS JUST CRAZY. I'M BLINDING EVERYONE I PASS AND IT'S VERY HARD TO DRIVE THAT WAY. *TR

AT 69000 MILES THE LIGHTING CONTROL MODULE, CLIMATE CONTROL MODULE, RESTRAINT CONTROL MODULE STOPPED FUNCTIONING. ALL AT THE SAME TIME. ODD THEY ALL GO OUT AT THE SAME TIME. SAFETY ISSUE. *TR

Mileage: 69,800

WHILE DRIVING DOWN THE HWY MY HEADLIGHTS WENT OFF THEN BACK ON, THEN OFF. THIS IS A KNOWN PROBLEM WITH WHAT FORD MOTOR COMPANY CALLS THE LCM (LIGHTING CONTROL MODULE) WHICH THEY HAVE DETERMINED WAS DUE TO IN PART TO POOR SODERING AT MANUFACTURING. THERE ARE THOUSANDS OF THE COMPLAINTS FILED, WITH THE SAME ISSUE. I CANNOT DRIVE ME CAR AT NIGHT IN FEAR OF LOOSING LIGHTING AS THEY COME ON AND OFF SPORADICALLY. WHY HAS NO RECALL BEEN ISSUED. I WAS INFORMED BY DEALER THEY ARE ALL AWARE OF THIS ISSUE AS WELL. THE PART COSTS $499.00 PLUS LABOR. (WHO CAN AFFORD THIS, BETTER YET FORD NEEDS TO OWN UP) THIS EVENTUALLY IS GOING TO LEAD TO VEHICLE LOSS OF CONTROL WITH CONSUMERS, AND FATALITIES I AM AFRAID, JUST AS THE FORD EXPLORER DID... PLEASE HAVE THE NHTSB INVESTIGATE THIS FURTHER, AND MAKE FORD MO. COMPANY DUE A MANDATORY RECALL. THIS IS A VERY SERIOUS ISSUE I'M AFRAID, AND THE CONSUMER IS HAVING TO PAY THE PRICE FOR FORDS NEGLIGENCE. ANY INSIGHT INTO THIS INVESTIGATION IS GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 95,000

DRIVING DOWN THE HIGHWAY AT NIGHT AND THE HEADLIGHTS WENT OUT FOR NO REASON CAUSING ME TO HAVE TO HOLD THE HIGH BEAMS FOR THE REST OF THE TRIP. SAFETY HAZARD. *TR

Mileage: 48,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT USED THE EMERGENCY HAZARD LIGHTS UNTIL REACHING HER DESTINATION. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 123900.

Mileage: 123,900

LATELY WHEN I CRANK THE CAR AT NIGHT THE LIGHTS DO NOT COME ON IN THE AUTOMATIC SETTING. I SWITCH IT TO MANUAL AND THEY STILL DO NOT COME ON. WHEN I SWITCH IT BACK TO AUTOMATIC THEY USUALLY COME ON. SOMETIMES I HAVE TO DO THIS TWICE TO GET THEM TO COME ON. SEVERAL TIMES I'VE HAD THEM GO OFF WHEN DRIVING AND GOT THEM TO TURN BACK ON THIS WAY. QUITE A FEW TIMES I'VE LEFT A BRIGHTLY LIT PARKING LOT AT NIGHT NOT REALIZING THE LIGHTS HADN'T COME ON AND SUDDENLY REALIZED IT WHEN I PULLED OUT INTO THE ROAD. *TR

Mileage: 86,000

WHILE DRIVING MY 2003 GRAND MARQUIS THE LIGHTS GO OUT AND COME BACK ON INTERMITTENTLY. THIS IS A MAJOR CONCERN THAT FORD MOTOR COMPANY KNOWS ABOUT THIS AND HAS NOT OFFERED A RECALL YET. GUESS THEIR WAITING FOR DEATHS TO OCCUR BEFORE DOING SO....SO SAD. THERE ARE SO MANY OF THESE SAME COMPLAINTS ABOUT THIS UNTIL IT IS SCARY. FORD MOTOR COMPANY-----OWN UP AND RECALL THIS. *TR

Mileage: 94,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 41,500. *TR

Mileage: 41,000

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT ON A DARK ROAD, THE HEADLIGHTS WENT OUT. THE LIGHTS WOULD NORMALLY COME ON AUTOMATICALLY BY A SENSOR WHEN IT WAS DARK. THE CONSUMER STATED HE WAS UNABLE TO TURN THEM ON MANUALLY. THE COST TO REPAIR THE PROBLEM WAS $781.74, IN WHICH ONLY THE DEALER COULD REPAIR. THE CONSUMER STATED A SENSOR WENT BAD.

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT ON A DARK ROAD, THE HEADLIGHTS WENT OUT. THE LIGHTS WOULD NORMALLY COME ON AUTOMATICALLY BY A SENSOR WHEN IT WAS DARK. THE CONSUMER STATED HE WAS UNABLE TO TURN THEM ON MANUALLY. THE COST TO REPAIR THE PROBLEM WAS $781.74, IN WHICH ONLY THE DEALER COULD REPAIR. THE CONSUMER STATED A SENSOR WENT BAD.

THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING AT NIGHT. I HAD BEEN DRIVING FOR APPROXIMATELY 15 MINUTES. I WAS ON A FREEWAY WITH SOME OVER HEAD LIGHTING SO I CONTINUED DRIVING. AFTER ABOUT 45 SECONDS THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THE ORIGINAL INCIDENT. HAS THERE BEEN A RECALL FOR THIS ISSUE FROM FORD/MERCURY? THIS IS AN ISSUE THAT HAS HAPPENED TO QUITE A FEW MERCURY VEHICLES AS THE WEB IS PACKED WITH INCIDENTS OF THIS NATURE BY OWNERS AND HAVE ONLY BACK YARD, SHADE TREE MECHANICS ADVICE TO TRY THIS OR THAT. ONE OTHER ITEM TO MENTION IS THAT WHEN THEY TURN OFF, I HAVE ALWAYS BEEN DRIVING AT A TIME OF NIGHT WHEN FEW OTHER CARS ARE ON THE ROAD (NO ON-COMING HEADLIGHTS). COULD THE ON-COMING TRAFFIC SENSOR ON THE INTERIOR REAR-VIEW MIRROR FOR AUTO HIGH BEAM DIMMING BE SOMEHOW INVOLVED? THIS IS A VERY SERIOUS ISSUE THAT COULD BE LIFE THREATENING. I WOULD APPRECIATE A QUICK RESPONSE. *TR

Mileage: 140,000

DRIVING DOWN THE ROAD AND THE HEAD LIGHTS JUST GO OFF, DO NOT HAVE ANY CONTROL OVER THE SELECTOR SWITCH, THEY ONLY WAY TO HAVE LIGHTS IS TO HOLD THE FLASH BRIGHT LIGHT ON THE TURNING SIGNAL AND HOLD THERE, YOU MIGHT GET LUCKY AND LET GO OF THE TURNING SIGNAL AND THE LIGHTS MIGHT COME ON AND GO RIGHT BACK OFF, VERY UNSAFE, COULD CAUSE A BAD ACCIDENT, I HAVE PRICED THIS TO BE REPLACED AND THEY ARE TELLING ON ABOUT 650.00 FOR THE PART ALONG, PLUS THE LABOR INVOLVED, IF THEY KNOW THIS IS HAPPENING AND HAD COMPLAINTS, THEY SHOULD REPLACE THE DEFECTIVE ITEM, BEFORE SOMEONE GETS IN A SERIOUS CRASH OR KILLED. *TR

Mileage: 45,758

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THE FAILURE RECURRED FREQUENTLY AND THE LIGHTS WOULD ILLUMINATE A FEW MINUTES AFTER THEY SHUT OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

Mileage: 111,000

HEADLIGHTS WOULD NOT COME ON IN THE MANUAL OR AUTOMATIC LIGHT SWITCH MODE. THE ONLY WAY TO HAVE HEADLIGHTS ON IS TO HOLD HIGH BEAM LEVER IN THE "FLASH MORE"( LEVER PULLED TOWARD DRIVER). I FOUND AFTER A WHILE IF I KICK MY FOOT ABOVE THE ACCELERATOR, THE LIGHTS WOULD COME ON AND STAY ON FOR AN UNDETERMINED TIME. FURTHER DIAGNOSIS INDICATES A POOR CONNECTION BY MOVING ONE OF THE MODULES CONNECTORS. *TR

Mileage: 89,000

LUCKILY I AM DRIVING HOME FROM WORK AROUND 1230AM ON AN INTERSTATE WITH MODERATE TRAFFIC. THE HEADLIGHTS JUST GO OFF WITHOUT ANY WARNING. AFTER SOME VERY CLOSE CALLS AND NOT JUST A FEW UPSET DRIVERS, I DID MANAGE TO GET OFF THE ROAD AND ONTO THE SIDE. I DISCOVERED THAT I COULD HOLD THE SIGNAL HANDLE BACK I HAD HIGH BEAM LIGHTS THAT LET ME GET HOME. I HAVE MAINTENANCE RECORDS ON THIS CAR SINCE IT'S FIRST OIL CHANGE AT 3000 MILES, THE AUTO IS WELL TAKEN CARE OF. I DO NOT UNDERSTAND WHY FORD WOULD NOT TAKE THE RESPONSIBILITY FOR THIS AS FROM WHAT I HAVE ALREADY READ ,IT IS A VERY COMMON PROBLEM, I GUESS NOT ENOUGH PEOPLE HAVE DIED FROM IT YET. *TR

Mileage: 75,000

TURNED ON HEADLIGHTS THEY DID NOT COME ON BUT IF YOU PULL BACK ON TURN SIGNAL HIGH BEAM WORKS WHEN HELD IN POSITION. *TR

Mileage: 96,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, BOTH HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE LIGHT CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 96,000.

Mileage: 93,000

THE HEADLIGHTS ON LOW BEAM WOULD NOT COME ON - COULD ONLY DRIVE AT NIGHT WHILE HOLDING THE HIGH BEAM LIGHT ON. BEING TOLD IT IS THE LCM AND HAS TO BE REPLACED AT A HIGH REPAIR COST. AFTER MUCH RESEARCH ABOUT THIS PROBLEM, FORD SHOULD BE PAYING FOR THESE REPAIRS AND NOT THE CONSUMER! *TR

Mileage: 165,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE LIGHTS CAME ON A FEW MINUTES AFTER THEY SHUT OFF. THE FAILURE RECURRED FREQUENTLY. AFTER SOME TIME THE HEADLIGHTS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE AUTOMATIC LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 79,995.

Mileage: 40,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

Mileage: 55,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 55 MPH WHEN THE HEADLIGHTS FAILED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND ATTEMPTED TO GET THE LIGHTS TO FUNCTION PROPERLY BUT TO NO AVAIL. SHE WAS ABLE TO GET THE HIGH BEAMS TO WORK BY HOLDING THE WAND IN THE FLASH TO PASS MODE. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIGHT CONTROL MODULE WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 42,000. ....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS

Mileage: 42,000

WHILE DRIVING AT NIGHT AT A SPEED OF 40 MPH, MY HEAD LIGHTS SHUT OFF WHILE ON AUTO. I TRIED SWITCHING TO MANUAL LIGHTS AND THIS DID NOT WORK EITHER. *TR

Mileage: 87,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE HEADLIGHTS FAILED AND COULD NOT BE TURNED BACK ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000. THE CURRENT MILEAGE WAS 186,000.

Mileage: 180,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE EXTERNAL HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 85,000.

Mileage: 78,000

2003 MERCURY GRAND MARQUIS..THIS IS A LOANER CAR WHILE MY F-150 WAS IN THE SHOP. I USED THE CAR FOR WORK THAT MORNING. LIGHTS WORKED FINE,BUT I NEEDED TO USE MY TRAILOR THE NEXT DAY SO MY WIFE WAS GOING TO USE THE CAR FOR WORK THE NEXT DAY SO I COULD USE OUR EXPLORER TO PULL THE TRAILOR. THE CAR NEEDED GAS AND IT WAS DARK OUT. WE WENT TO GO FOR GAS AND WHEN I STARTED IT THE PARKING LIGHTS WORKED BUT THE HEADLIGHTS WOULD NOT. I PUSHED THE TURN SIGNAL LEVER FORWARD AND THE BRIGHTS DIDN'T EITHER. I CHECKED THE FUSES AND COULD NOT FIND ONE BAD. IT IS GOING BACK TO THE FORD DEALERSHIP. I WOULD THINK FROM WHAT I HAVE READ ABOUT THIS BEING AN ONGOING PROBLEM, THERE WOULD OF BEEN A RECALL BY NOW. I'M JUST GLAD IT DIDN'T HAPPEN TO MY WIFE ON HER WAY TO WORK,IT WAS FOGGY AND DARK THAT MORNING. *TR

Mileage: 123,055

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR FRONT HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE CONTACT WOULD HAVE TO KEEP THE HIGH BEAM HEADLIGHTS ACTIVATED AT ALL TIMES IN ORDER TO SEE PROPERLY AT NIGHT. A LOCAL MECHANIC REPAIRED THE FAILURE NUMEROUS TIMES, BUT THE FAILURE WOULD RECUR. THE DEALER WAS IN THE PROCESS OF REPLACING THE MANUAL LIGHT SWITCH AND THE FUSES. THE VEHICLE WAS IN THE PROCESS OF REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNAVAILABLE.

Mileage: 109,000

I'M NOW 3 FOR 3 FAILURES WITH THE LIGHTING CONTROL MODULE ON MODEL AND YEAR CAR. INITIAL FAILURE MILEAGE WAS 74000, CURRENT MILEAGE 75500. INTERMITTANT LIGHTING FAILURES. PROBLEM IS NOW SO BAD CAR CAN NOT BE DRIVEN MORE THAN 10-15 MINUTES AT NIGHT BEFORE LIGHTS FAIL TO ILLUMINATE. I'VE REPLACED THE LCM ON ONE 2003 CROWN VIC, ONE 2003 MERC, AND NOW OUR OTHER 2003 MERC. OTHER NIGHT, I ALMOST HIT DEER A/C I HAD NO LIGHTS! THIS VEHICLE HAS NOT YET BEEN REPAIRED, BUT MUST BE SOON, AS PROBLEM HAS BEEN ESCALLATING. AS JUNK YARDS ARE OUT OF PARTS LOCALLY (I DO NOT USE PART 3W7T-13C788-AH AS THAT IS THE DEFECTIVE ONE! I USE AG - EVERYTHING WILL WORK BUT MAP LIGHTS AND THIS LCM WILL NOT FAIL.) I WILL HAVE TO LIKELY GET ONE OUT OF THE AREA. SO, MY EXPERIENCE ON THIS VEHICLE/YEAR IS 100% PART FAILURE. SOMEHOW, I THINK MY SAMPLE SIZE OF 3 IS STATISTICALLY SIGNIFICANT! *TT

Mileage: 74,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE HEADLIGHTS ACTIVATED AND UNEXPECTEDLY THE HEADLIGHTS FAILED TO ILLUMINATE. IMMEDIATELY, THE HIGH BEAM HEADLIGHTS WERE ENGAGED AND THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND RESTARTED. THE HEADLIGHT CONTROL DEVICE WAS TURNED MANUALLY WHILE DRIVING IN ORDER FOR THE LOW BEAM HEADLIGHTS TO OPERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE08066 (EXTERIOR LIGHTING: HEADLIGHTS) WHICH WAS CLOSED IN MARCH 24, 2009. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT AS DRIVING 70 MPH WHEN THE HEAD LIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND THE LIGHTS WOULD RE-ILLUMINATE AFTER SEVERAL MOMENTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 83,000.

Mileage: 55,000

HEAD LIGHTS WHEN OFF. I TURNED THEM TO THE AUTO SETTING AND THEY WOULD WORK FOR A SHORT TIME AND GO OFF. THEN THEY WOULDN'T WORK NO MATER WERE YOU SET THEM. WIPER CAME ON BY THEMSELVES AND I HAD TO PULL THE FUSE TO STOP THEM, WHEN I NEEDED THE WIPERS I HAVE TO REPLACE THE FUSE. THEN WHEN I TRY TO TURN THEM OFF THEY STOP IN THE DRIVERS VIEW IF THEY STOP AT ALL. SOMETIMES THEY WOULD WORK RIGHT AND THEN NOT AT ALL. THE WIPER WATER PUMP WOULD NOT WORK EITHER. NOW IT'S WORKING AGAIN. *TR

Mileage: 127,000

THE HEAD LIGHTS WILL TURN OFF WHILE DRIVING. THEY WILL THEN GO BACK ON AFTER AN INDETERMINATE PERIOD OF TIME. IT MAKES NO DIFFERENCE WHETHER THE LIGHT CONTROL SWITCH ON THE DASH IS ON AUTOMATIC OR NOT. THIS MAY HAPPEN ANY NUMBER OF TIMES EVEN DURING A SHORT TRIP. THE PROBLEM IS THE LIGHTING CONTROL MODULE FOR WHICH FORD HAS A NEWLY DESIGNED PART, BUT NO RECALL OR SERVICE BULLETIN. NEEDLESS TO SAY IT IS AN OBVIOUS SAFETY ISSUE TO HAVE YOUR LIGHTS GO OUT AND LOSE ALL FORWARD VISIBILITY, ESPECIALLY ON A RAINY NIGHT. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON SUCH AN OBVIOUS SAFETY HAZARD. *TR

Mileage: 84,700

WHILE DRIVING AT DUSK ON MY WAY HOME (WITH MY 5 YEAR OLD LITTLE GIRL!), MY HEADLIGHTS SHUT OFF WITHOUT WARNING! WE WERE FORTUNATE THAT SEVERAL DRIVERS IN THE ONCOMING LANE WERE CONCERNED AND CONSCIENTIOUS AND FLASHED THEIR HIGH BEAMS TO SIGNAL THAT SOMETHING WAS WRONG. DEDUCTIVELY, I RULED OUT MY LIGHTS BEING OFF BECAUSE THE SWITCH WAS ON. THAT WAS UNTIL THE TRAFFIC LIGHT TURNED RED AND I SAW NO REFLECTION ON THE BACK OF THE CAR IN FRONT OF ME! I FLIPPED THE SWITCH OFF THEN BACK ON AGAIN TO SEE IF IT WAS A BAD CONNECTION IN THE SWITCH OR PERHAPS IT WAS BETWEEN POSITIONS AND WOULD POSSIBLY WORK IF I REPOSITIONED IT. NO GOOD! UGH, THE LIGHT WENT GREEN! I NERVOUSLY PULLED AT THE BRIGHT LIGHT SELECTOR TO SEE IF THEY WORKED! JUST IN TIME TO BARELY MISS THE SUV THAT OBVIOUSLY DID NOT SEE US!!! I DID NOT LET IT GO UNTIL WE WERE SAFE AT HOME!!! PHEW!!! I GUESS NOW WOULD BE THE TIME TO CHANGE MY PANTS! *TR

Mileage: 95,000

THE HEADLIGHTS GO OUT, APPARENTLY THE LCM MODULE HAS FAILED. THEY WILL COME BACK ON INTERMITTENTLY. WHEN THE LIGHTS ARE OUT THE DRIVER HAS TO HOLD THE HIGH BEAM SWITCH FOR LIGHTING. FORD OUGHT TO VOLUNTARILY REPLACE THE LCM MODULES. *TR

Mileage: 143,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 5 MPH WHEN THE HEADLIGHTS ILLUMINATED ERRONEOUSLY. THE CONTACT STATED THAT THE LIGHTS WOULD SPORADICALLY FAIL WHEN ENGAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT FAILURE WAS 89,000.

Mileage: 77,000

HEADLIGHTS RANDOMLY TURN OFF WHILE DRIVING. LIGHTING CONTROL MODULE IS DEFECTIVE. *TR

Mileage: 43,000

2003 MERC MARQUIS LOW BEAM LIGHTS WENT OUT AT 60MPH UNLIT RURAL ROAD. ALMOST CRASHED HAD I NOT RAISED HIGH BEAM LEVER ON STEERING COLUMN. LOW BEAM OPERATES INTERMITTENTLY. DIAGNOSED AS ELECTRONIC CONTROL MODULE FAILURE. ESTIMATED REPAIR COST $700. IF NO RECALL, SOMEONE WILL DIE. *KB

Mileage: 103,000

I OWN A 2003 MERCURY GRAND MARQUIS AND THE HEADLIGHTS WILL RANDOMLY DECIDE TO WORK OR NOT WORK. MOST TIMES THEY WORK FOR 3-5 MINUTES AND THEN JUST GO OUT.. THE RUNNING LIGHTS AND TURN SIGNALS STILL WORK. THE ONLY WAY TO SEE IS TO MANUALLY HOLD THE HIGH BEAM LIGHT IN POSITION WHILE DRIVING. *TT

Mileage: 92,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY STOP ILLUMINATING, MOMENTS AFTER BEING TURNED ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AUTO LAMP SWITCH FAILED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 141,289.

COMPLETE HEADLITE FAILURE. FAULTY LIGHTING CONTROL MODULE. TRAVELING HIGHWAY SPEED. NOW, I UNDERSTAND THAT MERCURYS ARE NO LONGER BEING MADE. HOW WILL A RECALL TAKE PLACE WHEN VEHICLE MAKE AND MODEL ARE NO LONGER BEING MANUFACTURED ? THERE'S NO INCENTIVE. FORD DEALERS KNOW HOW TO STICK IT TO YOU REALLY GOOD WITH NO GUARANTEE ON ELECTRICAL PARTS. *TR

Mileage: 49,400

COMPLETE HEADLIGHT FAILURE - THIS IS SECOND OCCURRENCE FOR FAMILY - OTHER WAS IN 2003 FORD CROWN VICTORIA. SAME PROBLEM - LIGHTING CONTROL MODULE. PROBLEM IS STILL IN PART NUMBER 3W7C-1788-AH FOR 2003 MODEL YEAR. MILEAGE AT FAILURE WAS 86850. "FOUND" BY HAVING SOMEONE ELSE FLASH THAT MY LIGHTS WEREN'T ON ON WAY HOME FROM EVENT. THEY WERE ON WHEN CAR STARTED. WAS 10 MILES FROM HOME AT A LATE DUSK, MADE HOME W/O INCIDENT. ALSO HAVE ANOTHER 2003 MERCURY AND I GUESS I'M WAITING FOR IT TO FAIL TOO! (PERHAPS I SHOULD GET THE PART NOW?) 2003 FORD SOLD TO FRIEND. PART ACQUIRED (AG LETTERS- STAYING AWAY FROM AH - SAME PART WITH FAILURE IN BOTH OUR 2003'S) FROM JUNKYARD - FIRST 5 APPROPRIATE CARS WERE MISSING THE LCM - AND A GUY IN THE FIELD ASKED IF WE WERE LOOKING FOR A LCM? THIS IS A WELL KNOWN DEFECT. BOTH OLD PARTS STILL IN POSESSION. *TR

Mileage: 86,850

SEPT '10 DRIVING TO WORK AT 530 AM ON A RURAL ROAD, NO STREET LIGHTS, DOING SPEED LIMIT 60 MPH HEAD LIGHTS SUDDENLY WENT OFF, HEADLIGHTS DASH LIGHTS AND PARKING LIGHT.. REPLACED HEADLIGHT CONTROL MODULE. LIGHTS WORKED GOOD UNTIL JUNE 2ND 2011.. STARTED CAR UP WITH AUTO HEADLIGHTS ON LIGHTS SHOULD HAVE COME BUT ONLY PARKING LIGHTS. I PULLED BACK ON TURN SIGNAL STALK HIGH BEAMS WORK..IF I PUT THE REGULAR HIGH BEAMS ON NO NOTHING..SLAPPED UNDER DASH NEAR THE HEADLIGHT CONTROL MODULE AND LIGHTS STARTED WORKING. NOW I HAVE TO BUY ANOTHER MODULE..IF FORD WAS PAYING FOR IT THEY WOULD FIND A FIX FOR IT..TIME FOR A RECALL.. *TR

Mileage: 113,057

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH ALL OF THE EXTERIOR LIGHTS WERE NOT FUNCTIONING. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD, SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE IN ORDER FOR THE LIGHTS TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT HE PURCHASED A HEADLIGHT CONTROL SWITCH FROM THE MANUFACTURER AND REPLACED THE PART HIMSELF. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 115,000.

Mileage: 115,000

I OWN A 2003 MERCURY GRAND MARQUIS. THE PROBLEM STARTED WITH MY HEADLIGHTS FLICKING ON AND OFF WHILE DRIVING AT NIGHT AND QUICKLY PROGRESSED TO TURNING OFF AND NOT COMING BACK ON AT ALL. I REPLACED THE DASHBOARD HEADLIGHT CONTROL AND THEY WORKED FOR ABOUT A WEEK AND THEN THEY STARTED TURNING OFF AGAIN WHILE DRIVING BUT IF I FLICKED MY HIGH BEAMS THEY WOULD COME BACK ON FOR ABOUT 15 MIN OR SO AND GO BACK OFF. AFTER A COUPLE OF DAYS OF THAT THEY JUST QUIT WORKING AT ALL. ONCE AGAIN I REPLACED THE DASHBOARD SWITCH TO NO AVAIL. *TR

Mileage: 96,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 60 MPH WHEN THE HEAD LIGHTS AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE FAILED AND THAT HE WOULD BE REPLACING THE COMPONENT HIMSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. THE LIGHTING MODULE WAS REPLACED. UPDATED 09/16/11*JB

Mileage: 48,000

THE AUTOMATIC EXTERNAL LIGHTS GO OFF OR DO NOT TURN ON AT ALL. *TR

Mileage: 160,000

HEADLIGHTS FAILED WHILE DRIVING AT NIGHT, SHORTLY AFTER STARTING, 2-5 MINUTES. THIS HAPPENED WITH THE LIGHT CONTROL IN AUTOMATIC OR IN MANUAL MODES. AFTER PULLING OFF OF ROAD IN TRAFFIC, THE LIGHTS BEGAN WORKING WITHIN 2 OR 3 MINUTES, APPARENTLY THIS IS A COMMON DEFECT IN THIS AUTO. *TR

Mileage: 89,000

WHILE DRIVING ON A BACK ROAD ON MY WAY HOME FROM WORK, HEADLIGHTS WENT OUT AND COULD NOT BE TURNED BACK ON. HEADLIGHTS WERE IN THE AUTO MODE WHEN THEY WENT OUT, I SWITCHED TO MANUAL WHILE BRAKING SO NOT TO HIT ANYTHING HARD AND THEY DID NOT COME BACK ON. I PULLED OVER AND PARKED. I TRIED THEM AGAIN IN ABOUT FIVE MINUTES AND THEY WORKED FOR ABOUT 10 MINUTES AND THEN DID THE SAME THING. I HAVE NOT HAD THE CAR LOOKED AT YET, BUT ON THE INTERNET FOUND SEVERAL SIMILAR STORIES AND BELIEVE IT IS THE LIGHT CONTROL MODULE. I AM SHOCKED THERE HAS NOT BEEN A RECALL BASED ON ALL THE COMPLAINTS ONLINE ABOUT THE 2003 MERCURY GRAND MARQUIS, I'M GLAD I WASN'T ASLEEP AT THE WHEEL WHEN THIS HAPPENED TO ME! PLEASE DO SOMETHING ABOUT THIS, IT IS A SERIOUS PROBLEM!!! *TR

Mileage: 109,000

I AM HAVING A PROBLEM WITH MY HEADLIGHTS TURNING OFF WHILE DRIVING OR NOT TURNING ON AFTER I HAVE THE CAR OFF FOR A FEW MINUTES. ALL THE OTHER EXTERIOR LIGHTS WORK AT THIS TIME. I THOUGHT IT WAS ONLY HAPPENED WHEN I HAD IT IN AUTOMATIC LIGHTS BUT NOW IT HAPPENS WHEN I TURN THE LIGHTS ON MANUALLY TOO. SOMETIMES IF YOU MOVE THE BLINKER SWITCH AROUND THEY WILL COME BACK ON BUT OTHER TIMES THEY WON'T. I HAVE HAD TO DRIVE HOLDING THE THE BLINKER ARM BACK TO HAVE THE BRIGHTS ON SO I CAN MAKE IT HOME. IT STARTED IN JUNE AND HAPPENED VERY INTERMITTENTLY BUT NOW 5 MONTHS LATER IT IS HAPPENING EVERY TIME I DRIVE AT NIGHT.

Mileage: 122,000

HEADLIGHTS TURN OFF RANDOMLY. I DO NOT HAVE TO GO INTO DETAIL HERE JUST LOOK AT ALL THE OTHER COMPLAINTS FOR THE SAME PROBLEM. HARD TO BELIEVE THAT A RECALL HAS NOT BEEN ISSUED FOR A PART THAT CONTROLS THE HEADLIGHTS. *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS . THE CONTACT STATED THAT WHILE DRIVING 45 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS SHUT OFF AND THE CONTACT CRASHED INTO A DITCH. THE FRONT AND REAR PASSENGERS TIRES WERE DAMAGED. THE CONTACT WAS NOT INJURED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THEY NEVER HEARD OF THAT BEFORE. THE VEHICLE WAS NOT REPAIRED . THE FAILURE MILEAGE WAS 98000. THE CURRENT MILEAGE WAS 100000. UPDATED 01/11/2011*LJ THE CONSUMER STATED THE LOW BEAMS FAILED. UPDATED 02/28/11

Mileage: 98,000

HEADLIGHTS QUIT LCM AT FAULT. *TR

Mileage: 88,500

I HAVE TWO COMPLAINTS, MY FIRST COMPLAINT IS, I OWN A 2003 GRAND MARQUIS. I HAVE TO BE TO WORK @ 3 IN THE MORNING SO ONE DAY I WAS HEADED TO WORK ON A DARK ROAD AND ALL OF A SUDDEN MY LIGHT TURN OFF BY THEMSELVES. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH AND IT CAME BACK ON. THE NEXT DAY IT DID IT AGAIN, AND I REPEATED THE SAME STEPS. SO FOR THE THIRD DAY THEY DIDN'T COME ON AT ALL. I TOOK IT TO FORD THE SAME DAY AND THEY SAID IT WAS THE LCM, WHICH WOULD COST A ESTIMATED 750.00 DOLLARS TO REPLACE IT. I HAD TO HOLD THE BRIGHT LIGHTS TIL I SAVED ENOUGH MONEY TO GET IT REPLACED. MY OTHER COMPLAINT IS ABOUT THE A/C CLIMATE CONTROL UNIT, THIS IS ANOTHER MAJOR PROBLEM. ONE DAY ITS WAS WORKING FINE, THEN THE NEXT DAY IT WAS NOT BLOWING OUT THE PROPER VENTS , THEN EVENTUALLY IT STOP WORKING. I CAN FEEL A LITTLE AIR BLOWING OUT ONCE I HIT ABOUT 65 MPH ON THE FREEWAY. AGAIN I TOOK IT 2 FORD AND IT WOULD BE ANOTHER 650.00 TO REPLACE IT. I ASKED AROUND TOWN AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. SOMETHING NEEDS TO BE DONE ABOUT THIS. IF YOU CHECK EBAY, THEY DO HAVE SERVICES THAT REBUILD BOTH THE LCM AND THE CLIMATE CONTROL UNIT FOR ANYWHERE BETWEEN 75.00 AND 200.00 DOLLARS. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE EXTREMELY DIM AND FOR APPROXIMATELY ONE YEAR. THE FAILURE PROGRESSED TO WHERE THE HEADLIGHTS WOULD ILLUMINATE AND THEN FAIL ALTOGETHER INTERMITTENTLY. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE MECHANIC DETERMINED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 03/15/11*LJ THE LIGHTING CONTROL MODULE WAS REPLACED. UPDATED 09/19/11

Mileage: 60,000

I OWN A 2003 GRAND MARQUIS. I BOUGHT THE VEHICLE IN 2004 WITH 19,000 MILES ON IT. I HAVE LOVED THIS CAR IT IS GREAT TO DRIVE. TWO PROBLEMS I HAVE WITH THIS CAR IS THAT THE HUBCAPS ARE CRAP, THEY RATTLE WHEN I DRIVE, ONE CAME OFF COMPLETELY AND I HAD TO STOP AND GET IT. I AM NOW LOOKING TO REPLACE THEM. THE SECOND PROBLEM IS MY MAJOR CONCERN AND THAT IS LCM(LIGHTING CONTROL MODULE) I HAD AN ACCIDENT (MINOR) BUT I DID DAMAGE THE FRONT END. UPON COMPLETION OF THE REPAIRS, MY CAR STAYED AT REPAIR BECAUSE THE LIGHTS WOULD NOT WORK.WOW NOT COOL. I GOT THE CAR BACK AND DRIVING ONE EVENING MY LIGHTS WENT OUT. THE MECHANIC AND I HAVE TAKEN IT TO SEVERAL OTHER MECHANICS AND THE SWITCH WAS THOUGHT TO BE THE PROBLEM BUT AFTER TWO WEEKS AND SEVERAL MECHANICS, THE PROBLEM IS A $500.00 PROBLEM. I WAS TOLD NOT TO DRIVE WITH THE LIGHTS ON AUTOMATIC BECAUSE IT CAUSES THE INSIDE CASING TO HEAT UP. THE LCM (LIGHTING CONTROL MODULE) IS BAD, I WAS GIVEN SOME INFO OFF THE INTERNET AND THE MECHANIC SAID HE HAD JUST REPLACED THE LCM ON FOUR CARS THAT WEEK. THIS SHOULD NOT HAPPEN. I WAS TOLD THE AUTOMATIC LIGHT MECHANISM WAS NOT PERFECTED AND IT IS BEST TO DRIVE WITH THE AUTOMATIC LIGHTS OFF AND TO USE THEM MANUALLY. UNTIL I COULD REPLACE THE MODULE. I NEED MY VEHICLE AS I AM DISABLED AND I HAVE SPENT $2500, I DO NOT HAVE THE $500.00 PLUS LABOR TO REPLACE THE LCM. *TR

Mileage: 64,000

2003 MERCURY GRAND MARQUIS HEADLIGHT FAIL. EVERY OTHER THING IS WORKING. NOW THIS IS SERIOUS BECAUSE IT HAPPENS EVERY 5 MINUTES AND REMAINS FOR AT LEAST 10 MINUTES. CONFIRMED THAT THE LCM IS THE SOURCE OF PROBLEM. THIS IS A MISTAKE BY FORD AND THEY SHOULD PAY FOR IT AS I DISCOVERED MANY OWNERS HAS THE SAME PROBLEM. IS THERE ANY RECALL BY FORD FOR THIS ONE? *TR

THE HEADLIGHTS GO OUT ON MY 2003 MERCURY MARQUIS WHILE DRIVING, THEY WILL GO ON AGAIN IF I SHUT DOWN THE CAR AND LET IT SIT FOR ABOUT 10 MINUTES, BUT THE ISSUE WILL OCCUR AGAIN ONCE I DRIVE FOR 15 - 20 MINUTES. THIS SEEMS LIKE A WIDE SPREAD PROBLEM IN THIS MAKE AND MODEL, I HAVE RESEARCHED IT ON THE INTERNET AND FOUND DOZENS OF COMPLAINTS ABOUT THIS ISSUE. *TR

Mileage: 45,000

FACTS: I OWN A 2003 MERCURY GRAND MARQUIS THAT HAD TOTAL HEADLIGHT FAILURE WHILE DRIVING 55 MPH. ALTHOUGH I RAN OFF THE ROAD I WAS ABLE TO RECOVER WITH NO DAMAGE/INJURY/LOSS OF LIFE BECAUSE I WAS FAMILIAR WITH THE ROAD/THE CAR/AND SADLY, PREVIOUS EXPERIENCE WITH TOTAL HEADLIGHT FAILURE IN A PREVIOUS VEHICLE (2001 DODGE DURANGO). ONCE I STOPPED I CHECKED ALL OBVIOUS THINGS FOR FAILURE (BATTERY/FUSES/ETC) BUT SOON REALIZED I HAD PARKING LIGHTS/TURN SIGNALS/SIDE MARKER LIGHTS/DASH LIGHTS/TAIL LIGHTS/AND EVEN BRAKE LIGHTS...EVERYTHING EXCEPT HEADLIGHTS. I TRIED THE HIGH-BEAM POSITION AND NO LUCK THERE EITHER - UNTIL I PULLED THE MULTI-FUNCTION SWITCH TOWARD THE STEERING WHEEL TO THE "FLASH" THE HIGH-BEAM POSITION. I CONTINUED TO HOLD THE SWITCH IN THIS POSITION AND DRIVE WITH MY HIGH-BEAMS ON FOR THE FEW MILES I HAD LEFT TO MY DESTINATION. ONCE HOME I TURNED VEHICLE OFF GATHERED MY TEST EQUIPMENT AND BEGAN MY TROUBLESHOOTING JUST TO FIND OUT THAT NOW EVERYTHING WORKED AS ADVERTISED. THAT HELD TRUE FOR APPROX. 1500 MILES ' OR ABOUT 2 MONTHS (WITH INITIAL FAILURE AT APPROX 31,000 MILES) WHEN HEADLIGHTS FAILED AGAIN; AND NOW THEY EVEN FAIL INTERMITTENTLY AT ANY TIME TO INCLUDE DAYLIGHT HOURS. MY TROUBLESHOOTING REVEALED THE LIGHTING CONTROL MODULE (LCM) IS THE CAUSE OF FAILURE, BUT MORE IMPORTANTLY, MY INVESTIGATION REVEALED THIS IS A KNOWN FAILURE...BY LITERALLY HUNDREDS OF PEOPLE...TO INCLUDE YOU PEOPLE OF THE NHTSA. MY ANALYSIS TELLS ME THAT THE FAILURE IS PROBABLY NOT MILES RELATED BUT MORE LIKELY USAGE RELATED SINCE MY 31+ YEARS (AND COUNTING) IN THE MILITARY TAUGHT ME TO DRIVE WITH MY HEADLIGHTS ON 24/7/365 IN THE SEE AND BE SEEN PHILOSOPHY'ADD THE FACT THAT I CURRENTLY HAVE 34,000 MILES WHERE MOST HAVE A LOT MORE. OPINION: A 3RD GRADER COULD HAVE DONE THE RESEARCH TO IDENTIFY THIS IS A SERIOUS PROBLEM AND AN 8TH GRADER COULD MAKE THE DECISION TO RECALL THE CARS FOR TOTAL HEADLIGHT FAILURE. IF YOU CAN'T - TAKE YOUR LOVED ONES FOR A RIDE IN MY CAR AT NIGHT!!! *TR

Mileage: 31,000

THE HEAD LIGHTS ON MY MERCURY GRAND MARQUIS GO OUT WHEN I DRIVE AT NIGHT. I HAVE SEARCHED THE WEB FOR SOLUTIONS TO THIS PROBLEM. IT TURNS OUT THIS IS A RECURRING PROBLEM WITH THOUSANDS OF OTHER OWNERS OF THIS MODEL. IT IS A SERIOUS ISSUE WHEN YOU ARE DRIVING ON COUNTRY ROADS OR ON THE INTERSTATE AND YOUR LIGHTS GO OUT AND YOU CAN'T SEE ANYTHING. THE LIGHTS USUALLY REMAIN OFF FOR ABOUT TEN MINUTES OR SO. MERCURY NEEDS TO BE RESPONSIBLE FOR THIS ISSUE BEFORE A SERIOUS ACCIDENT HAPPENS (IF ONE HASN'T ALREADY). *TR

Mileage: 128,000

HELLO, WE HAVE A 2003 MERCURY GRAND MARQUIS THAT HAS A PROBLEM WITH THE HEAD LIGHTS SHUTTING OFF AT RANDOM TIMES. NOTHING GAVE WARNING TO THIS PROBLEM HAPPENING, WE BOUGHT THE CAR USED, AND WAS JUST FINE FOR A YEAR, THEN ALL OF A SUDDEN ONE DAY THE HEADLIGHTS JUST GO OUT. THE FIRST TIME IT HAPPENED WAS ABOUT 6 MONTHS AGO(3-1-10). NOW EVERYTIME IT IS DRIVEN WITH THE HEADLIGHTS ON, IT IS GUARANTEED TO HAPPEN AT LEAST ONCE AND SOMETIMES UP TO 5 TIMES JUST IN 3 MILES OF DRIVING ON MY WIFE'S WAY HOME FROM WORK. THE ONLY WAY TO GET THE LIGHTS BACK ON AFTER THEY GO OUT IS TO PULL OVER TO THE SIDE OF THE ROAD, SHUT THE CAR OFF, LET SIT FOR A FEW MIN, THEN START AND THEY WORK AGAIN FOR A BIT. THIS IS OVERALL VERY DANGEROUS AND SURPRISING THAT WE HAVE NOT BEEN IN AN ACCIDENT OR RECEIVED A TICKET YET! I AM A ACTIVE MEMBER ON A CROWN VICTORIA FORUM, AND WITH LITTLE SEARCHING ON THAT SITE OR GOOGLE YOU WILL SEE TONS OF REPORTS OF THIS BEING A VERY COMMON PROBLEM ON THE 2003-2005 CROWN VICTORIA, GRAND MARQUIS, AND MERCURY MARAUDER. WITH THE HELP OF OTHER MEMBERS ON THAT FORUM IT WAS FOUND TO BE A FAULTY LCM(LIGHTING CONTROL MODULE) WHICH HAS A PROBLEM WITH OVERHEATING LIGHTING RELAYS. THE ONLY WAY TO REMEDY THIS PROBLEM IS TO PURCHASE A NEW LCM FOR ANYWHERE BETWEEN $250 AND $600 WITH NO GUARANTEE HOW LONG THAT PART WILL LAST. I ACTUALLY PURCHASED A NEW ONE TODAY. VERY EXPENSIVE FIX JUST FOR THE USE OF HEADLIGHTS, BUT I VALUE MY FAMILIES SAFETY MORE. I WILL BE KEEPING MY OLD LCM TO POSSIBLY HAVE IT REPAIRED FOR WHEN MY NEW PART FAILS AGAIN. THANKS SO MUCH. *TR

Mileage: 65,000

MY 2003 MERCURY GRAND MARQUIS BEGAN EXPERIENCING HEADLIGHT FAILURE OVER A PERIOD OF MONTHS, WITH BOTH LOWER BEAMS RANDOMLY GOING OFF AND THEN AFTER SEVERAL MINUTES OR HOURS COMING BACK ON. OTHER INTERNAL LIGHTS AND LIGHT SENSORS CONTINUED TO WORK NORMALLY. THIS HAPPENED SEVERAL TIMES WHILE DRIVING ON AN UNLIGHTED ROAD AT NIGHT, CREATING A DANGEROUS SITUATION, UNABLE TO SEE THE ROAD AHEAD OR OTHER CARS SEEING ME COMING. NHTSA ACTION NUMBER PE08066 DESCRIBES A SIMILAR PROBLEMS CAUSED BY A DEFECTIVE PRINTED CIRCUIT BOARD IN THE LIGHT CONTROL MODULE (LCM), RESULTING IN SEVERAL THOUSAND WARRANTY CLAIMS. IN FACT, THIS HAS BEEN DETERMINED TO BE THE DEFECTIVE PART ON MY CAR, WHICH HAS NOW BEEN REPLACED BY A FORD DEALER AT A COST OF $511.07 FOR THE LCM PLUS $184.97 LABOR AND TAX. FORD ADVISES ME THAT MY CAR WAS NOT IN THE RECALL CAMPAIGN, BUT OBVIOUSLY IT HAS DEVELOPED THE SAME PROBLEM. AN UPGRADED PART LCM HAS BEEN DEVELOPED BY FORD FOR REPLACEMENT. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THIS EARLIER FOR REPLACEMENT SO I WOULD NOT HAVE EXPERIENCED THIS DANGEROUS SITUATION. THE ODI INVESTIGATION WAS CLOSED 3/24/09. I BELIEVE IT SHOULD BE REOPENED AS DEALERS TELL ME THAT THEY REPLACE "LOTS" OF THESE MODULES. I HAVE RETAINED THE DEFECTIVE LCM FOR ANALYSIS. *TR

Mileage: 62,127

WHILE DRIVING MY 2003 MERCURY MARQUIS ONE EVENING, MY HEADLIGHTS WENT OUT. I TRIED TURNING THE SWITCH ON THE DASHBOARD TO THE HEADLIGHT POSITION BECAUSE ORIGINALLY IT WAS ON THE SENSOR POSITION, BUT THEY DIDN'T COME BACK ON. NO MATTER WHAT I DID, THEY REMAINED OFF. FROM THAT NIGHT ON, MY HEADLIGHTS WORK SPORADICALLY. SOMETIMES THEY'LL COME ON RIGHT AWAY AND THEN GO OUT WHILE DRIVING. SOMETIMES THEY'LL COME ON IN THE DAYLIGHT WITH THE SWITCH IN THE OFF POSITION. IT'S VERY SCARY WHEN YOU'RE DRIVING DOWN A BACK COUNTRY ROAD WHERE THERE'S NO STREET LIGHTS AND YOUR HEADLIGHTS GO OUT. THE ONLY WAY I COULD GET LIGHT WAS TO HOLD BACK ON THE HIGH BEAM LEVER. THAT WAS WEIRD TOO BECAUSE THE HIGH BEAMS WOULDN'T WORK WHEN I PUT THE LEVER IN THE ON POSITION, ONLY WHEN I PULLED BACK ON THE LEVER WHICH PUTS THE HIGH BEAMS ON FOR AS LONG AS YOU HOLD THE LEVER. ONE NIGHT I DROVE FOR ABOUT 5 MILES AND THE HEADLIGHTS STAYED ON THE WHOLE TIME. THERE'S JUST NO KNOWING WHEN THEY'RE GOING TO WORK, AND IF THEY DO, HOW LONG THEY'LL STAY ON. I UNDERSTAND IT'S GOING TO BE VERY EXPENSIVE TO FIX THE PROBLEM, BUT I DON'T HAVE $800 SO HAVEN'T HAD IT REPAIRED YET. I JUST DON'T DRIVE AFTER DARK, WHICH IS VERY INCONVENIENT! *TR

Mileage: 76,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. THE CONTACT STATED HE WAS ADVISED BY A CERTIFIED MECHANIC THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 58,500.

Mileage: 58,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS SUDDENLY TURNED OFF. THE LIGHTS ON THE INSTRUMENT PANEL STAYED LIT BUT THE HEADLIGHTS AND HIGH BEAMS TURNED OFF COMPLETELY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE A MODULE LOCATED INSIDE A BLACK BOX NEAR THE ACCELERATOR PEDAL WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.

Mileage: 45,000

I HAVE A 2003 GRAND MARQUIS GS, THE HEADLIGHTS STARTED TURNING OFF FOR NO PARTICULAR REASON. THIS IS EXTREMELY DANGEROUS; ONE TIME I HAD A CAR FULL OF CHILDREN AND THE LIGHTS WENT OUT ON A BACK ROAD, I ALMOST DROVE INTO A TREE. I HAD TO RIDE HOME WITH THE HIGHBEAMS ON. IT TURNS OUT THAT ITS AN EXPENSIVE PART AND A VERY COMMON COMPLAINT FOR THIS MODEL; WHY IS THERE NOT A RECALL, WE COULD HAVE BEEN INJURED AND IF SO MANY COMPLAINTS ARE BEING FILED WHY IS NOTHING BEING DONE? *TR

Mileage: 54,834

I OWN A MERCURY GRAND MARQUIS 03 AT APPROX. 65,000 MILES I WAS DRIVING IN TAMPA AND THE LIGHTS WENT OUT. IT DIDN'T DO IT FOR A WHILE THEN THEY WENT OUT AGAIN AND NOW THEY GO OUT OFTEN. I TOOK CAR TO DEALERSHIP AT 72K HOWEVER WARRANTY WAS UP AND THEY WOULD CHARGE ME LIKE %800 FOR PARTS AND LABOR. THIS IS VERY DANGEROUS AFTER READING IT APPEARS THAT IS A COMMON DEFECT IN THESE CARS. *TR

2003 GRAND MARQUIS HEADLIGHT FAILURE. THE HEADLIGHTS ON THE CAR JUST GO OUT AT INOPPORTUNE TIMES. THIS IS A COMMON PROBLEM ON THIS MODEL. WHY HASN'T THERE BEEN A RECALL FOR THIS EXTREMELY DANGEROUS ISSUE. SEVENTY MILES AN HOUR AND LOSING THE HEADLIGHTS IS A SERIOUS PROBLEM. *TR

Mileage: 83,400

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. AS I HAVE FOUND OUT WHILE RESEARCHING THE WEB I AM NOT THE ONLY PERSON HAVING THIS PROBLEM THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT COME ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. THE PART AND REPAIR WILL BE 900.00 BY A LOCAL DEALER DUE TO THE FACT THAT THERE HAS NEVER BEEN A RECALL ISSUED. WHAT EXACTLY NEEDS TO HAPPEN TO GET THIS SAFETY ISSUE REMEDIED? PLEASE TAKE A DEEP LOOK INTO THIS. I HAVE BEEN DRIVING ON A LONG DARK HWY WHEN THIS HAS HAPPEN DO IT TAKE FOR SOMEONE TO BE KILLED !!!! BECAUSE WHEN THE LIGHT GO OUT YOU CAN NOT SEE. *TR

Mileage: 60,000

HEADLIGHTS ON 2003 MERCURY GRANMARQUIS WILL GO OFF OR WILL NOT COME ON AT ANY TIME THEY MAY COME ON OR MAY NOT COME ON AT ANY TIME IF THEY GO OFF WHILE THE VECHICLE IS TRAVLING ON THE ROAD THIS COULD BE DISASTERIOUS AND COULD LEAD TO LOSS OF LIFE. THE PRBLEM STARTED ON 12/14/2009 AND CONTINUED UNTIL THE LCM (PROCESSOR-LIGHTING CONTROL MODULE) WAS REPLACED ON 12/30/2009 THE LCM WAS REPLACED BY SPARTON LINCOLN MERCURY, MCDONOUGH GA.30253 THE PART,LABOR AND TO DIAGNOSE IT COST APPROXIMATELY $760.00, DEALER KEPT PART CAR WAS NOT DRIVEN AT NIGHT BECAUSE OF PROBLEM PROBLEM COULD OCCUR AT ANY TIME

Mileage: 110,000

I WAS DRIVING MY CAR LIKE ALWAYS AN THIS ONE PARTICULAR NIGHT THE HEADLIGHTS JUST SHUT OFF, I PULLED OVER AN CHECKED THE FUSE AN THAT WAS NOT THE PROBLEM SO AFTERWARDS I PULLED OFF AN ABOUT 5 MINUTES LATER THE HEADLIGHTS POPPED BACK ON, AN THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW, BUT COME TO FIND OUT IT WAS THE LIGHTING CONTROL MODULE LOCATED UNDERNEATH THE DASHBOARD BENEATH THE STEERING WHEEL WHICH IS A COSTLY ITEM. *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS SUDDENLY TURNED OFF. HE PULLED OVER AND AFTER A MINUTE, THE HEADLIGHTS TURNED BACK ON. THEY CONTINUED TO FLICKER WHILE DRIVING; HOWEVER, THE LIGHTS WOULD NOT COME BACK ON AFTER HE REACHED HIS DESTINATION. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE LIGHTING CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 85,652. THE FAILURE MILEAGE WAS APPROXIMATELY 85,550.

Mileage: 85,550

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WHILE DRIVING APPROXIMATELY 35 MPH. THE LENGTH OF TIME THAT THE LIGHTS REMAIN OFF VARIES. THE PARKING LIGHTS STAY ON AND THE SIGNAL LIGHTS WORK; HOWEVER, THE HEADLIGHTS REMAIN OFF. THE CURRENT MILEAGE WAS 124,909. UPDATED 03/01/10. *LJ UPDATED 05/13/10.*JB

Mileage: 124,909

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH AT NIGHT WITHOUT A WARNING THE HEADLIGHTS SHUT OFF. ALL OF THE LIGHTS OTHER THAN THE HEADLIGHTS WERE OPERATING NORMALLY. THE FAILURE HAS OCCURRED APPROXIMATELY 10 TIMES. A LOCAL SERVICE GARAGE STATED THAT THE LIGHTING CONTROL MODULE CAUSED THE FAILURE. THE HEADLIGHTS HAVE NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 73429 AND THE CURRENT MILEAGE WAS 75276. UPDATED 03/12/10. *LJ UPDATED 09/21/10

Mileage: 73,429

10. *TR

THIS IS ON MY 2003 MERCURY GRAND MARQUIS GS. THE LIGHT PROCESSOR FAILED AND MY HEADLIGHTS WENT OUT AFTER DRIVING THE VEHICLE FOR 5 TO 10 MINUTES. THEY CONTINUE TO DO THIS UNTIL THE SYSTEM WOULD RESET, TAKING 15 TO 30 SECONDS. THIS ALSO HAPPEN ON MY 1997 FORD CROWN VIC FIRE CHIEFS CAR WHEN I HAD THAT VEHICLE. BOTH VEHICLES NEEDED TO HAVE THE LIGHT PROCESSOR REPLACED COSTING OVER $500.00. MY MECHANIC STATED THAT WHEN HE CALLED THE DEALER THEY STATED THAT THEY ALWAYS KEEP 3 OR 4 IN STOCK BECAUSE THIS IS A PROBLEM. MY QUESTION IS WHY IS THIS NOT A RECALL ITEM??? THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD AT NIGHT MUST BE A SAFETY ISSUE? THANK YOU FOR YOUR TIME IN THIS MATTER. *TR

Mileage: 49,200

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS MODULE FAILED. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS SHUT OFF AND CAUSED THE DRIVER TO HIT A DEER. THE FRONT END WAS DAMAGED. THE DEALER ADVISED THE CONTACT TO REPORT THE FAILURE TO THE MANUFACTURER. THERE WERE NO RELATED RECALLS ON THE HEADLIGHTS. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

HEADLIGHTS WENT OUT WITHOUT WARNING. KEPT USING THE BRIGHT LIGHT SWITCH UNTIL THEY CAME BACK ON.. THIS HAS HAPPENED A FEW TIMES. NOW THE HEADLIGHT WILL NOT COME AT ALL WITH THE LIGHT SWITCH. THIS IS ON A 2003 GRAND MARQUIS. WITH ALL THE COMPLAINTS FORD SHOULD HAVE A RECALL FOR THE SAFETY ISSUE. *TR

Mileage: 115,000

HEADLIGHT GO OFF AND WILL NOT COME BACK ON. THIS HAPPENED ONCE BEFORE A FEW MONTHS BACK BUT STARTED WORKING AGAIN, THIS TIME WOULD NOT WORK, TOOK TO A FORD DEALER, PROBLEM WAS THE LIGHT CONTROL MODULE (LCM) . DEALER REPLACED FOR $556.16. *TR

Mileage: 96,888

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE HEAD-LIGHTS INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INSTALLED A LIGHTING CONTROL MODULAR AT AN EXPENSE OF $900.00. SHE ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

LIGHTS TURN OFF AND WILL NOT TURN ON/ LIGHTS WILL NOT TURN IN ANY POSITION. THE LIGHTING CONTROL MODULE HAS BEEN AN ISSUE FOR 2 YEARS. *TR

Mileage: 158,000

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE HEADLIGHTS FAIL INTERMITTENTLY, AND HE WAS UNABLE TO TURN THEM ON MANUALLY. THE ONLY WAY TO TURN THE HEADLIGHTS ON WAS TO ACTIVATE THE HIGH BEAMS, OR RESTART THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL .THE CURRENT MILEAGE WAS 79,000. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

I HAVE A 2003 MERCURY GRAND MARQUIS THAT HAS A PROBLEM WITH THE HEADLIGHTS GOING OUT. I HAVE RESEARCHED THIS ON THE INTERNET AND FIND THAT THERE ARE MANY MORE COMPLAINTS THE SAME AS MINE. A RECALL SHOULD BE ISSUED AND FORD MOTOR COMPANY SHOULD REPLACE THE LIGHTING MODULE ON THESE VEHICLES. IT IS A SAFETY ISSUE SINCE IT HAS HAPPENED TWO DIFFERENT TIMES IN THE PAST MONTH. BOTH TIMES WERE NOT ON THE INTERSTATE OR TURNPIKE WHICH WE OFTEN TRAVEL. ACTION SHOULD BE TAKEN TO CORRECT THIS PROBLEM. *TR

Mileage: 85,000

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. THIS ISSUE HAS BEEN PREVIOUSLY COMPLAINED ABOUT AND INVESTIGATED BY YOUR AGENCY AS I HAVE FOUND OUT WHILE RESEARCHING YOUR WEBSITE. THERE HAS BEEN NO EVENTS LEADING UP TO THE FAILURE. THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT GO ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. I REPORTED THIS TO FORD MOTOR COMPANY ON AUGUST 10, 2009, AND I WAS QUOTED A 1,000 ESTIMATE FOR REPAIR BY MY LOCAL DEALER DUE TO THE FACT THAT THERE HAS NEVER BEEN A RECALL ISSUED. WHAT EXACTLY NEEDS TO HAPPEN TO GET THIS SAFETY ISSUE REMEDIED? PLEASE TAKE A DEEP LOOK INTO THIS. *TR

Mileage: 52,850

I DRIVE 100 MILES BACK AND FORTH TO WORK ON A NIGHTLY BASIS, HEADLIGHTS MIGHT COME ON AND STAY ON IF I'M LUCKY. HEADLIGHTS WILL COME ON FOR ABOUT 3 MINUTES WHEN I FIRST START THE CAR, AND THEN MAYBE ONCE I GET ON THE HIGHWAY, THEY MAY STAY ON, FOR A FEW MORE MINUTES. HOWEVER TRAVELING DOWN THE HIGHWAY AT 75 MPH, IN THE DARK, I FEEL IMPOSES A SAFETY RISK. FORD WANTS OVER 700.00 TO FIX THE PROBLEM. MILEAGE AT 65,000. *TR

Mileage: 65,000

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS SUDDENLY DIMMED. THE CONTACT EXAMINED THE LIGHT SWITCH AND NOTICED THAT IT HAD TO BE HELD IN PLACE MANUALLY IN ORDER FOR THE HEADLIGHTS TO REMAIN ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 79,000.

Mileage: 79,000

2003 GRAND MARQUIS I AM EXPERIENCING INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING MY 2003 MERCURY GRAND MARQUIS. THIS IS COVERED BY NHTSA ACTION PE08-066 WHICH WAS RECENTLY CLOSED WITHOUT RESULTING IN A RECALL. I FEEL YOUR AUTOMOBILE HEADLIGHTS FAILING WHILE DRIVING IS A SERIOUS SAFETY ISSUE. THERE IS NO QUESTION THAT I AM GOING TO HAVE TO PAY $400-$800 TO HAVE THE CAR REPAIRED. LIGHTING CONTROL MODULE WILL NEED TO BE REPLACED TO FIX A RELAY THAT IS WORTH ONLY ABOUT $25. AS A RETIREE ON FIXED INCOME, THIS IS A FINANCIAL HARDSHIP. I CALLED FORD CUSTOMER RELATIONSHIP CENTER AND WAS TOLD I AM RESPONSIBLE FOR THE COST SINCE THE VEHICLE IS BEYOND THE WARRANTY COVERAGE. INTERNET SEARCH ENGINE ON MERCURY HEADLIGHT FAILURE REVEALED THIS IS A COMMON PROBLEM ON LTD'S AND MERCURY'S ESPECIALLY 2003 GRAND MARQUIS' AND FLEET LTD'S. I THINK NHTSA CLOSING PE08-066 HAS RESULTED IN A FAILURE TO ACCURATELY ADDRESS THIS AS A SERIOUS SAFETY CONCERN AND AS A PRODUCT DEFECT AND FORD HAS FAILED IN THEIR CUSTOMER SERVICE OBLIGATIONS TO A PAST VALUED CUSTOMER. FAILURE SEEMS TO BE A MATTER OF NOT IF BUT WHEN THIS FAILURE WILL OCCUR ON THESE VEHICLES. *TR

Mileage: 154,000

2003 MERCURY GRAND MARQUIS. HEADLAMP FAILURE. APPARENT CAUSE IS FAILURE OF LIGHTING MODULE "BLACK BOX" WITH DEFECTIVE SOLDERING. BOX IS APPARENTLY NOT PROTECTED BY FUSES. COST OF BOX IS $499. PLUS INSTALLATION COSTS AND TAXES. *TR

Mileage: 76,202

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE EXTERIOR LIGHTING DIMMED ON THE VEHICLE. THE CONTACT DISCOVERED THAT THE LIGHT CONTROL MODULE HAD A SHORT AND CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO SAFETY BACK UP IN THE VEHICLE FOR THE EXTERIOR LIGHTING. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE A CRASH COULD OCCUR IF THE EXTERIOR LIGHTING WERE TO DIM AT NIGHT. THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE DEALER PLACED A MONITOR ON THE VEHICLE TO LOCATE THE FAILURE AND REPLACE THE MODULE. THE VEHICLE HAS BEEN REPAIRED AND THE HEADLIGHTS ARE WORKING NORMALLY. THE CURRENT MILEAGE WAS 100,500 AND FAILURE MILEAGE WAS 100,100.

Mileage: 100,100

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS CONSTANTLY TURN ON AND OFF. HE WILL TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 45,000.

Mileage: 45,000

I HAVE A 2003 MERCURY GRAND MARQUIS. THE AUTOMATIC HEADLAMPS OPERATE ERRATICALLY. AT NIGHT, I WILL BE DRIVING AND THE HEADLAMPS WILL SWITCH OFF FOR NO APPARENT REASON. OFTEN TIMES, IF I AM ABLE, I PULL OVER ON THE SIDE OF THE ROAD AND EITHER HAVE TO JUST WAIT OR FIDDLE WITH THE HEADLIGHT SWITCH UNTIL THEY COME BACK ON. MANY TIMES THEY WILL SWITCH OFF 3 OR 4 TIMES. THIS CREATES A DANGEROUS SITUATION FOR ME. I AM 87 YEARS OLD AND MY DAUGHTER WHO ALSO DRIVES THE CAR IS 66 YEARS OLD. THIS IS A SERIOUS PROBLEM. UNFORTUNATELY, IN ORDER TO REPAIR THIS, IT HAS BEEN ESTIMATED AT ANYWHERE FROM $400 TO $800 TO REPAIR THIS MALFUNCTION. I HOPE THE NHTSA WILL SEE FIT TO ORDER A RECALL BY FORD TO REPAIR THIS DEFECT. *TR

Mileage: 44,000

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT OPERATE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER. BOTH STATED THAT THE FAILURES WERE DUE TO THE ELECTRONIC CONTROL MODULE. THE CONTACT WAS CONCERNED THAT HE COULD NOT OPERATE THE VEHICLE AT NIGHT. NHTSA INVESTIGATION NUMBER PE-066 WAS OPENED FOR THE FAILURE; HOWEVER, NO VERDICT HAS YET BEEN REACHED. THE FAILURE MILEAGE WAS 95,100 AND CURRENT MILEAGE WAS 95,600.

Mileage: 95,100

HEADLIGHTS STOP WORKING WHEN CAR WARMS UP. CANNOT DRIVE CAR AFTER DARK DUE TO THIS. I CAN PULL OVER, TURN IGNITION OFF, LET CAR COOL A BIT AND THEN RESTART AND LIGHTS WILL WORK FOR A SHORT TIME. I HAVE CHECKED ALL FUSES AND RELAYS ASSOCIATED WITH HEADLIGHTS AND ALL ARE GOOD. *TR

Mileage: 92,668

ELECTRICAL ISSUE WITH HEADLIGHTS, INSTRUMENT LIGHTS, FLASHERS/ REPAIRED WITH GOODYEAR VENDOR/ RAN SEPARATE GROUND FOR HEADLIGHTS./HEADLIGHTS DON'T FUNCTION WITH WET WEATHER... *TR