Compare to Other Years

Active Recalls (1)

15V861000 Dec 22, 2015 EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have ...

Complaints

Showing 20 of 844
Aug 29, 2025 Exterior Lighting 116,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact received NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that while driving at night, the headlights were flickering and became inoperable. Occasionally, the headlights operated as designed. There were no warning lig...

Aug 29, 2025 Exterior Lighting 116,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact received NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that while driving at night, the headlights were flickering and became inoperable. Occasionally, the headlights operated as designed. There were no warning lig...

Aug 4, 2025 Electrical System 90,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The ...

Aug 4, 2025 Electrical System 90,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The ...

Jul 2, 2025 Electrical System

Auto lights stopped working. Tail lights will not come on

Jul 2, 2025 Exterior Lighting

Auto lights stopped working. Tail lights will not come on

Jul 2, 2025 Service Brakes

Auto lights stopped working. Tail lights will not come on

Jul 2, 2025 Electrical System

Auto lights stopped working. Tail lights will not come on

Jul 2, 2025 Exterior Lighting

Auto lights stopped working. Tail lights will not come on

Jul 2, 2025 Service Brakes

Auto lights stopped working. Tail lights will not come on

Jun 26, 2024 Exterior Lighting

The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was...

Jun 26, 2024 Exterior Lighting

The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was...

Jun 22, 2024 Exterior Lighting

The rear running lights are not working. No lights in rear of vehicle at night.

Jun 22, 2024 Exterior Lighting

The rear running lights are not working. No lights in rear of vehicle at night.

Nov 15, 2023 Exterior Lighting

My front headlights stopped working and I was driving in the dark.

Nov 15, 2023 Exterior Lighting

My front headlights stopped working and I was driving in the dark.

Nov 1, 2023 Exterior Lighting 212,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed, the exterior lighting became inoperable. The contact stated that the failure occurred at night which caused him to be on a dangerous dark road. The contact stated that due to the failure and his...

Nov 1, 2023 Exterior Lighting 212,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed, the exterior lighting became inoperable. The contact stated that the failure occurred at night which caused him to be on a dangerous dark road. The contact stated that due to the failure and his...

Sep 1, 2023 Exterior Lighting

The headlight repair has been made but now the tail and park lights work intermittently. Most of the time not working but occasionally they will come on in colder weather. I think the problem is still in the Lighting control module. First appearance was last summer and has gotten worse. No other sym...

Sep 1, 2023 Exterior Lighting

The headlight repair has been made but now the tail and park lights work intermittently. Most of the time not working but occasionally they will come on in colder weather. I think the problem is still in the Lighting control module. First appearance was last summer and has gotten worse. No other sym...

Jul 14, 2023 Steering 116,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and made an abnormal sound while turning. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded, and the bearing h...

Jul 14, 2023 Steering 116,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and made an abnormal sound while turning. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded, and the bearing h...

Apr 12, 2023 Exterior Lighting 117,000 mi

The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the...

Apr 12, 2023 Latches/locks/linkages 117,000 mi

The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the...

Apr 12, 2023 Exterior Lighting 117,000 mi

The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the...

Apr 12, 2023 Latches/locks/linkages 117,000 mi

The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the...

Sep 1, 2022 Vehicle Speed Control Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Sep 1, 2022 Engine Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Sep 1, 2022 Fuel/propulsion System Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Sep 1, 2022 Vehicle Speed Control Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Sep 1, 2022 Engine Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Sep 1, 2022 Fuel/propulsion System Fire

While driving, I came to a stop light and suddenly, the car idled high and lurched forward while my foot was on the brake, luckily, I was stopped well away from the vehicle in front of me. The car idled high and seemed to have a mind of it's own. I took the back roads home and backed into our garag...

Aug 10, 2022 Exterior Lighting 164,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the headlights and brake lights were inoperable. The vehicle was taken to an independent mechanic who diagnosed that the headlight control module switch needed to be replaced. The vehicle wa...

Aug 10, 2022 Exterior Lighting 164,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the headlights and brake lights were inoperable. The vehicle was taken to an independent mechanic who diagnosed that the headlight control module switch needed to be replaced. The vehicle wa...

May 31, 2022 Steering

Steering of vehicle has become progressively more difficult. The steering wheel is very difficult to turn. Not being able to rapidly turn wheel places driver at risk to avoid any potential collision. Vehicle has been inspected by independent repair shop. Their assessment is corrosion on steering...

May 31, 2022 Steering

Steering of vehicle has become progressively more difficult. The steering wheel is very difficult to turn. Not being able to rapidly turn wheel places driver at risk to avoid any potential collision. Vehicle has been inspected by independent repair shop. Their assessment is corrosion on steering...

Feb 10, 2022 Exterior Lighting

Light Control Module replaced by Ford dealer but having issue with lights turning off again

Feb 10, 2022 Exterior Lighting

Light Control Module replaced by Ford dealer but having issue with lights turning off again

Dec 18, 2021 Exterior Lighting

The lights keep coming off when I drive

Dec 18, 2021 Exterior Lighting

The lights keep coming off when I drive

Nov 29, 2021 Engine And Engine Cooling 150,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that she noticed a leak underneath her vehicle with the check engine and coolant warning lights illuminated. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had been leaking from a cra...

Nov 29, 2021 Engine And Engine Cooling 150,000 mi

The contact owns a 2004 Mercury Grand Marquis. The contact stated that she noticed a leak underneath her vehicle with the check engine and coolant warning lights illuminated. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had been leaking from a cra...

Aug 7, 2021 Electrical System

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Aug 7, 2021 Power Train

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Aug 7, 2021 Steering

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Aug 7, 2021 Electrical System

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Aug 7, 2021 Power Train

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Aug 7, 2021 Steering

Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in m...

Mar 24, 2021 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INDEPENDENTLY BECOME INOPERABLE, WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIG...

Mar 24, 2021 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INDEPENDENTLY BECOME INOPERABLE, WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIG...

Nov 23, 2020 Electrical System 130,000 mi

SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULT...

Nov 23, 2020 Exterior Lighting 130,000 mi

SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULT...

Nov 23, 2020 Electrical System 130,000 mi

SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULT...

Nov 23, 2020 Exterior Lighting 130,000 mi

SOMETIMES THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. THEN WHEN THE CAR IS TURNED OFF, THERE IS A CLICKING NOISE IN THE DRIVER SIDE DASHBOARD THAT CONTINUES UNTIL IT DRAINS THE BATTERY. ALSO, SOMETIMES THE DOOR LOCKS CYCLE OPEN OR CLOSED WHETHER THE CAR IS DRIVING OR OFF. THIS HAS HAPPENED MULT...

Aug 20, 2020 Exterior Lighting 148,000 mi

HEAD LIGHTS STARTED FLICKERING AND MOST OF TIME I HAD KICK AT THE LIGHTNING CONTROL MODULE TO MAKE IT WORK WHILE IN MOTION ON MAJOR HIGHWAY

Aug 20, 2020 Exterior Lighting 148,000 mi

HEAD LIGHTS STARTED FLICKERING AND MOST OF TIME I HAD KICK AT THE LIGHTNING CONTROL MODULE TO MAKE IT WORK WHILE IN MOTION ON MAJOR HIGHWAY

Jul 14, 2020 Steering 115,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. UPON INSPECTION, IT WAS DETERMINED THAT THE CLANKING NOISE WAS CAUSED BY A DEFECTIVE STEERING LINKAGE THAT WAS...

Jul 14, 2020 Steering 115,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. UPON INSPECTION, IT WAS DETERMINED THAT THE CLANKING NOISE WAS CAUSED BY A DEFECTIVE STEERING LINKAGE THAT WAS...

Jul 14, 2020 Steering 115,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. UPON INSPECTION, IT WAS DETERMINED THAT THE CLANKING NOISE WAS CAUSED BY A DEFECTIVE STEERING LINKAGE THAT WAS...

Jul 14, 2020 Steering 115,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. UPON INSPECTION, IT WAS DETERMINED THAT THE CLANKING NOISE WAS CAUSED BY A DEFECTIVE STEERING LINKAGE THAT WAS...

Feb 13, 2020 Exterior Lighting 147,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN THE FRONT HEADLAMPS, REAR TAILLAMPS, TURN SIGNALS AND DASHBOARD LIGHTS BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER VERA CHADDY (1240 BLOOMFIELD, FAIRFIELD NJ) ...

Feb 13, 2020 Exterior Lighting 147,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN THE FRONT HEADLAMPS, REAR TAILLAMPS, TURN SIGNALS AND DASHBOARD LIGHTS BECAME INOPERABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER VERA CHADDY (1240 BLOOMFIELD, FAIRFIELD NJ) ...

Dec 20, 2019 Steering

EXCESSIVELY QUICK CORROSION OF STEERING COLUMN UNIVERSAL JOINTS , MAKING HARD STEERING ( ALSO A SUBJECT OF RECALL 2006 GRAND MARQUIS RECALLS ).

Dec 20, 2019 Steering

EXCESSIVELY QUICK CORROSION OF STEERING COLUMN UNIVERSAL JOINTS , MAKING HARD STEERING ( ALSO A SUBJECT OF RECALL 2006 GRAND MARQUIS RECALLS ).

Dec 13, 2019 Exterior Lighting 117,000 mi

AFTER RECEIVING RECALL REMINDER FROM FORD ABOUT SAFETY RECALL FOR HEADLIGHTS INOPERATIVE I MADE APPOINTMENT WITH DEALER PROVIDING VIN# TO DEALER TO GET LCM ORDERED TO REPLACE IT AND IT WAS MORE THAN $500, AND VIN SPECIFIC. ARRIVED AT APPOINTMENT AND SERVICE MANAGER NOTED FORD WOULD NOT REIMBURSE T...

Dec 13, 2019 Exterior Lighting 117,000 mi

AFTER RECEIVING RECALL REMINDER FROM FORD ABOUT SAFETY RECALL FOR HEADLIGHTS INOPERATIVE I MADE APPOINTMENT WITH DEALER PROVIDING VIN# TO DEALER TO GET LCM ORDERED TO REPLACE IT AND IT WAS MORE THAN $500, AND VIN SPECIFIC. ARRIVED AT APPOINTMENT AND SERVICE MANAGER NOTED FORD WOULD NOT REIMBURSE T...

Sep 23, 2019 Steering 100,000 mi

2004 GRAND MARQUIS, POWER STEERING WENT OUT ABOUT 2 YEARS AGO, AROUND 2016-2017, GOT IT REPAIRED AT MY EXPENSE. WAS FINE UNTIL ABOUT 4-5 MONTHS AGO, STARTED CLICKING/KNOCKING NOISE WHEN I TURNED STEERING WHEEL. THIS HAPPENS WHEN STATIONARY AND WHEN CAR IS MOVING AT ANY SPEED WITH TURNS. ALSO STEE...

Sep 23, 2019 Steering 100,000 mi

2004 GRAND MARQUIS, POWER STEERING WENT OUT ABOUT 2 YEARS AGO, AROUND 2016-2017, GOT IT REPAIRED AT MY EXPENSE. WAS FINE UNTIL ABOUT 4-5 MONTHS AGO, STARTED CLICKING/KNOCKING NOISE WHEN I TURNED STEERING WHEEL. THIS HAPPENS WHEN STATIONARY AND WHEN CAR IS MOVING AT ANY SPEED WITH TURNS. ALSO STEE...

Mar 27, 2019 Air Bags

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS IN MOTION IN A PARKING AREA, THE DRIVER'S, FRONT PASSENGER, AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT AND A GRAYISH BLUE SUBSTANCE ENTERED INTO THE VEHICLE. THE FAILUR...

Mar 27, 2019 Air Bags

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS IN MOTION IN A PARKING AREA, THE DRIVER'S, FRONT PASSENGER, AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT AND A GRAYISH BLUE SUBSTANCE ENTERED INTO THE VEHICLE. THE FAILUR...

Jan 30, 2019 Exterior Lighting 154,000 mi

HEADLIGHTS GO OUT WHEN DRIVING. I CAN PULL BACK TO DO THE PASSING LIGHTS AND THEN COME ON WHILE I AM HOLDING IT. I CAN KICK THE LIGHTING CONTROL MODULE ABOVE THE GAS PEDAL AND SOMETIMES IT WILL COME ON WHILE I AM DRIVING. OTHER TIMES I HAVE TO PULLOVER PUT THE CAR IN PARK AND KICK TILL IT COMES B...

Jan 30, 2019 Exterior Lighting 154,000 mi

HEADLIGHTS GO OUT WHEN DRIVING. I CAN PULL BACK TO DO THE PASSING LIGHTS AND THEN COME ON WHILE I AM HOLDING IT. I CAN KICK THE LIGHTING CONTROL MODULE ABOVE THE GAS PEDAL AND SOMETIMES IT WILL COME ON WHILE I AM DRIVING. OTHER TIMES I HAVE TO PULLOVER PUT THE CAR IN PARK AND KICK TILL IT COMES B...

Dec 26, 2018 Steering 135,000 mi

WHEN I TURN THE CAR LET RIGHT WHILE TRAVELING AT ANY SPEED THE STEERING DOES NOT RETURN TO THE CENTER POSTITION. THE STEERING SEEMS TO GET HUNG UP ON VARIOUS POINTS LEFT OR RIGHT SLOW OR FAST. THE STEERING KNUCKLE LOOKS RUSTED.

Dec 26, 2018 Steering 135,000 mi

WHEN I TURN THE CAR LET RIGHT WHILE TRAVELING AT ANY SPEED THE STEERING DOES NOT RETURN TO THE CENTER POSTITION. THE STEERING SEEMS TO GET HUNG UP ON VARIOUS POINTS LEFT OR RIGHT SLOW OR FAST. THE STEERING KNUCKLE LOOKS RUSTED.

Nov 14, 2018 Electrical System 108,200 mi

LCM (LIGHTING CONTROL MODULE) RECALL FROM 2015. I BOUGHT THE CAR IN MARCH OF 2016 AND THE DEALER FAILED TO TAKE ADVANTAGE OF THE RECALL BEFORE I PURCHASED THE CAR.

Nov 14, 2018 Exterior Lighting 108,200 mi

LCM (LIGHTING CONTROL MODULE) RECALL FROM 2015. I BOUGHT THE CAR IN MARCH OF 2016 AND THE DEALER FAILED TO TAKE ADVANTAGE OF THE RECALL BEFORE I PURCHASED THE CAR.

Nov 14, 2018 Electrical System 108,200 mi

LCM (LIGHTING CONTROL MODULE) RECALL FROM 2015. I BOUGHT THE CAR IN MARCH OF 2016 AND THE DEALER FAILED TO TAKE ADVANTAGE OF THE RECALL BEFORE I PURCHASED THE CAR.

Nov 14, 2018 Exterior Lighting 108,200 mi

LCM (LIGHTING CONTROL MODULE) RECALL FROM 2015. I BOUGHT THE CAR IN MARCH OF 2016 AND THE DEALER FAILED TO TAKE ADVANTAGE OF THE RECALL BEFORE I PURCHASED THE CAR.

Oct 9, 2018 Exterior Lighting 85,000 mi

HEADLIGHTS STOP WORKING AT NIGHT AND WILL NOT COME BACK ON .ONLY HEADLIGHTS .ALL OTHER LIGHTS WORK FINE.

Oct 9, 2018 Exterior Lighting 85,000 mi

HEADLIGHTS STOP WORKING AT NIGHT AND WILL NOT COME BACK ON .ONLY HEADLIGHTS .ALL OTHER LIGHTS WORK FINE.

Oct 3, 2018 Electrical System

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FROM A RECALL NOTICE FROM FORD REGARDING A SAFETY ISSUE WITH THE LIGHTING CONTROL MODULE. *AS *TR

Oct 3, 2018 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FROM A RECALL NOTICE FROM FORD REGARDING A SAFETY ISSUE WITH THE LIGHTING CONTROL MODULE. *AS *TR

Oct 3, 2018 Electrical System

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FROM A RECALL NOTICE FROM FORD REGARDING A SAFETY ISSUE WITH THE LIGHTING CONTROL MODULE. *AS *TR

Oct 3, 2018 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FROM A RECALL NOTICE FROM FORD REGARDING A SAFETY ISSUE WITH THE LIGHTING CONTROL MODULE. *AS *TR

Jun 20, 2018 Steering 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE INTERMEDIATE SHAFT LINK OF THE STEERING WHEEL BECAME UNDONE. THE CONTACT STATED THAT THE FAILURE CAUSED THE STEERING WHEEL TO SPIN UNCONTROLLABLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. MURRAY FORD OF STARK...

Jun 20, 2018 Steering 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE INTERMEDIATE SHAFT LINK OF THE STEERING WHEEL BECAME UNDONE. THE CONTACT STATED THAT THE FAILURE CAUSED THE STEERING WHEEL TO SPIN UNCONTROLLABLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. MURRAY FORD OF STARK...

Jun 11, 2018 Exterior Lighting 208,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CAROLINA FORD, 103 CHURCH ST, HONEA PATH, SC 29654, (888) 420-5939) AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS FOR THE VEHIC...

Jun 11, 2018 Exterior Lighting 208,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CAROLINA FORD, 103 CHURCH ST, HONEA PATH, SC 29654, (888) 420-5939) AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS FOR THE VEHIC...

Jun 1, 2018 Unknown Or Other 85,000 mi

THE AIR CONDITION ON AND SPONTANEOUSLY HEAT COMES ON. THE DASHBOARD GETS EXTREMELY HOT AND CAN NOT STOP THE HEAT. UNABLE TO TURN OFF A/C OR ADJUSTING TEMPERATURE WILL OVER IDEA THE PROBLEM. WE FEAR THIS COULD BECOME A FIRE HAZARD SO WE'VE PARKED THE CAR WAITING TO HEAR FROM FORD MOTORS. THIS OCC...

Jun 1, 2018 Unknown Or Other 85,000 mi

THE AIR CONDITION ON AND SPONTANEOUSLY HEAT COMES ON. THE DASHBOARD GETS EXTREMELY HOT AND CAN NOT STOP THE HEAT. UNABLE TO TURN OFF A/C OR ADJUSTING TEMPERATURE WILL OVER IDEA THE PROBLEM. WE FEAR THIS COULD BECOME A FIRE HAZARD SO WE'VE PARKED THE CAR WAITING TO HEAR FROM FORD MOTORS. THIS OCC...

May 9, 2018 Steering 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND MADE A CLICKING SOUND WHILE DRIVING 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO CALL THE DEALER. THE VEHICL...

May 9, 2018 Steering 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND MADE A CLICKING SOUND WHILE DRIVING 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO CALL THE DEALER. THE VEHICL...

Apr 9, 2018 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAR...

Apr 9, 2018 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAR...

Mar 30, 2018 Electrical System 99,976 mi

THE HEADLIGHTS WENT OUT ON MY CAR WHILE DRIVING HOME IN A SNOW STORM. WHEN I TOOK MY VECHILE TO PEPBOYS TO FIND OUT WHATS WRONG. THEY SAID IT WAS THE LIGHTING CONTROL MODULE THAT CAN ONLY BE REPAIRED AT FORD DEALERSHIP. THEY ALSO STATED IT WAS A RECALL ON THIS. WHEN I TOOK IT TO FORD THEY SAID THEIR...

Mar 30, 2018 Exterior Lighting 99,976 mi

THE HEADLIGHTS WENT OUT ON MY CAR WHILE DRIVING HOME IN A SNOW STORM. WHEN I TOOK MY VECHILE TO PEPBOYS TO FIND OUT WHATS WRONG. THEY SAID IT WAS THE LIGHTING CONTROL MODULE THAT CAN ONLY BE REPAIRED AT FORD DEALERSHIP. THEY ALSO STATED IT WAS A RECALL ON THIS. WHEN I TOOK IT TO FORD THEY SAID THEIR...

Mar 30, 2018 Electrical System 99,976 mi

THE HEADLIGHTS WENT OUT ON MY CAR WHILE DRIVING HOME IN A SNOW STORM. WHEN I TOOK MY VECHILE TO PEPBOYS TO FIND OUT WHATS WRONG. THEY SAID IT WAS THE LIGHTING CONTROL MODULE THAT CAN ONLY BE REPAIRED AT FORD DEALERSHIP. THEY ALSO STATED IT WAS A RECALL ON THIS. WHEN I TOOK IT TO FORD THEY SAID THEIR...

Mar 30, 2018 Exterior Lighting 99,976 mi

THE HEADLIGHTS WENT OUT ON MY CAR WHILE DRIVING HOME IN A SNOW STORM. WHEN I TOOK MY VECHILE TO PEPBOYS TO FIND OUT WHATS WRONG. THEY SAID IT WAS THE LIGHTING CONTROL MODULE THAT CAN ONLY BE REPAIRED AT FORD DEALERSHIP. THEY ALSO STATED IT WAS A RECALL ON THIS. WHEN I TOOK IT TO FORD THEY SAID THEIR...

Mar 13, 2018 Steering

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DAMAGE DONE TO CAR WHILE HAVING VEHICLE REPAIRED. *LD THE CONSUMER STATED DAYS AFTER THE RECALL WAS COMPLETED THE STEERING FROZE. THE CONSUMER WAS INFORMED THAT THE WIRES USED TO COMPLETE THE RECALL WERE TOO LONG AND WRAPPED AROUND THE STE...

Mar 13, 2018 Steering

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DAMAGE DONE TO CAR WHILE HAVING VEHICLE REPAIRED. *LD THE CONSUMER STATED DAYS AFTER THE RECALL WAS COMPLETED THE STEERING FROZE. THE CONSUMER WAS INFORMED THAT THE WIRES USED TO COMPLETE THE RECALL WERE TOO LONG AND WRAPPED AROUND THE STE...

Mar 3, 2018 Steering 180,000 mi

I AM HAVING A DIFFICULT TIME MOVING MY STEERING WHEEL ON MY 2004 MERCURY GRAND MARQUIS. IT STARTED WITH SOME NOISY OPERATION OF THE STEERING WHEEL. ONCE I CAN GET THE STEERING WHEEL TO MOVE THE CAR DOESN'T WANT TO TURN. I AM A AFRAID TO DRIVE IT ON THE ROAD.

Mar 3, 2018 Steering 180,000 mi

I AM HAVING A DIFFICULT TIME MOVING MY STEERING WHEEL ON MY 2004 MERCURY GRAND MARQUIS. IT STARTED WITH SOME NOISY OPERATION OF THE STEERING WHEEL. ONCE I CAN GET THE STEERING WHEEL TO MOVE THE CAR DOESN'T WANT TO TURN. I AM A AFRAID TO DRIVE IT ON THE ROAD.

Feb 27, 2018 Electrical System

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE LIGHTING CONTROL MODULE CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE DEALER (AUTONATION FORD JACKSONVILLE, 10720 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 242-6499) WAS CONT...

Feb 27, 2018 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE LIGHTING CONTROL MODULE CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE DEALER (AUTONATION FORD JACKSONVILLE, 10720 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 242-6499) WAS CONT...

Feb 27, 2018 Electrical System

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE LIGHTING CONTROL MODULE CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE DEALER (AUTONATION FORD JACKSONVILLE, 10720 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 242-6499) WAS CONT...

Feb 27, 2018 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE LIGHTING CONTROL MODULE CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE DEALER (AUTONATION FORD JACKSONVILLE, 10720 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 242-6499) WAS CONT...

Feb 13, 2018 Exterior Lighting

2004 GRAND MARQUIS. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR VEHICLE REPAIRS RELATED TO A SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE MANUFACTURER CLAIMED THE REIMBURSEMENT HAD BEEN PROCESSED, BUT THE CONSUMER DID NOT RECEIVED THE PAYMENT. *JS

Feb 13, 2018 Exterior Lighting

2004 GRAND MARQUIS. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR VEHICLE REPAIRS RELATED TO A SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE MANUFACTURER CLAIMED THE REIMBURSEMENT HAD BEEN PROCESSED, BUT THE CONSUMER DID NOT RECEIVED THE PAYMENT. *JS

Jan 4, 2018 Engine 101,100 mi

I WAS DRIVING AT A SPEED OF 45MPH ON A COUNTY ROAD IN RUSH HOUR TRAFFIC WHEN MY CAR'S ENGINE LIGHT CAME ON SIMULTANEOUSLY AS POWER OF VEHICLE SLOWED WHILE MAKING A RATTLE TYPE NOISE AND CAB SMELLED STRONGLY OF GAS. I ROLLED WINDOWS DOWN PULLED OVER WITHIN A BLOCK TO A NAPA STORE. THE EMPLOYEE TOLD M...

Jan 4, 2018 Fuel/propulsion System 101,100 mi

I WAS DRIVING AT A SPEED OF 45MPH ON A COUNTY ROAD IN RUSH HOUR TRAFFIC WHEN MY CAR'S ENGINE LIGHT CAME ON SIMULTANEOUSLY AS POWER OF VEHICLE SLOWED WHILE MAKING A RATTLE TYPE NOISE AND CAB SMELLED STRONGLY OF GAS. I ROLLED WINDOWS DOWN PULLED OVER WITHIN A BLOCK TO A NAPA STORE. THE EMPLOYEE TOLD M...

Jan 4, 2018 Engine 101,100 mi

I WAS DRIVING AT A SPEED OF 45MPH ON A COUNTY ROAD IN RUSH HOUR TRAFFIC WHEN MY CAR'S ENGINE LIGHT CAME ON SIMULTANEOUSLY AS POWER OF VEHICLE SLOWED WHILE MAKING A RATTLE TYPE NOISE AND CAB SMELLED STRONGLY OF GAS. I ROLLED WINDOWS DOWN PULLED OVER WITHIN A BLOCK TO A NAPA STORE. THE EMPLOYEE TOLD M...

Jan 4, 2018 Fuel/propulsion System 101,100 mi

I WAS DRIVING AT A SPEED OF 45MPH ON A COUNTY ROAD IN RUSH HOUR TRAFFIC WHEN MY CAR'S ENGINE LIGHT CAME ON SIMULTANEOUSLY AS POWER OF VEHICLE SLOWED WHILE MAKING A RATTLE TYPE NOISE AND CAB SMELLED STRONGLY OF GAS. I ROLLED WINDOWS DOWN PULLED OVER WITHIN A BLOCK TO A NAPA STORE. THE EMPLOYEE TOLD M...

Dec 13, 2017 Exterior Lighting 4 mi

MY VEHICLE WAS RECALLED, AND THE RECALL NOTICE STATES GO TO ANY FORD DEALER. I WENT TO PEGUES-HURST MOTOR COMPANY 200 SPUR 63, P. O.BOX 3686 LONGVIEW, TX 75606 (903) 758-6211. THEY DID THE REPAIR, BUT WHEN I PICKED UP MY VEHICLE THE AUTO LAMP NO LONGER WORKS. I REPORTED IT THE NEXT MORNING AND TH...

Dec 13, 2017 Exterior Lighting 4 mi

MY VEHICLE WAS RECALLED, AND THE RECALL NOTICE STATES GO TO ANY FORD DEALER. I WENT TO PEGUES-HURST MOTOR COMPANY 200 SPUR 63, P. O.BOX 3686 LONGVIEW, TX 75606 (903) 758-6211. THEY DID THE REPAIR, BUT WHEN I PICKED UP MY VEHICLE THE AUTO LAMP NO LONGER WORKS. I REPORTED IT THE NEXT MORNING AND TH...

Oct 16, 2017 Exterior Lighting

2004 GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER REQUESTED A REIMBUREMENT FOR THE HEADLIGHT RECALL. UPDATED 10/16/2017*JS

Oct 16, 2017 Exterior Lighting

2004 GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER REQUESTED A REIMBUREMENT FOR THE HEADLIGHT RECALL. UPDATED 10/16/2017*JS

Oct 3, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A D...

Oct 3, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A D...

Aug 7, 2017 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE'S EXTERIOR LIGHTS DID NOT FUNCTION UNLESS THE TURNING SIGNAL INDICATOR WAS HELD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE ...

Aug 7, 2017 Exterior Lighting 90,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE'S EXTERIOR LIGHTS DID NOT FUNCTION UNLESS THE TURNING SIGNAL INDICATOR WAS HELD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE ...

Jul 25, 2017 Exterior Lighting 99,800 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS UNSURE WHEN THE RECALL NOTIFICATION LETTER WAS RECEIVED, BUT IT WAS OVER A YEAR AGO. THE CONTACT STATED THA...

Jul 25, 2017 Exterior Lighting 99,800 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS UNSURE WHEN THE RECALL NOTIFICATION LETTER WAS RECEIVED, BUT IT WAS OVER A YEAR AGO. THE CONTACT STATED THA...

Jul 14, 2017 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL WAS BECOMING DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT WAS RECENTLY NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT CALLED THE MANUFACTURER TO BE REFERRED TO A DEALER TO SC...

Jul 14, 2017 Air Bags Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Electrical System Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Steering Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Exterior Lighting 62,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 15 MPH, THE LOW BEAM HEADLIGHTS WENT OUT. THE CONTACT STOPPED AND DROVE HOME USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ...

Jul 14, 2017 Exterior Lighting Crash 62,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT STRUCK THE REAR PASSENGER SIDE BUMPER ON A GUARDRAIL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT VISIT...

Jul 14, 2017 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL WAS BECOMING DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT WAS RECENTLY NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT CALLED THE MANUFACTURER TO BE REFERRED TO A DEALER TO SC...

Jul 14, 2017 Air Bags Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Electrical System Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Steering Crash 62,000 mi

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDE...

Jul 14, 2017 Exterior Lighting 62,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 15 MPH, THE LOW BEAM HEADLIGHTS WENT OUT. THE CONTACT STOPPED AND DROVE HOME USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ...

Jul 14, 2017 Exterior Lighting Crash 62,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT STRUCK THE REAR PASSENGER SIDE BUMPER ON A GUARDRAIL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT VISIT...

Jun 28, 2017 Electrical System 42,846 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). HEMPSTEAD FORD (301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) INDICATED THAT THEY PROVIDED THE RECALL REMEDY; HOWEVER, THE CONTACT STATED THAT THE L...

Jun 28, 2017 Exterior Lighting 42,846 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). HEMPSTEAD FORD (301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) INDICATED THAT THEY PROVIDED THE RECALL REMEDY; HOWEVER, THE CONTACT STATED THAT THE L...

Jun 28, 2017 Electrical System 42,846 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). HEMPSTEAD FORD (301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) INDICATED THAT THEY PROVIDED THE RECALL REMEDY; HOWEVER, THE CONTACT STATED THAT THE L...

Jun 28, 2017 Exterior Lighting 42,846 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). HEMPSTEAD FORD (301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) INDICATED THAT THEY PROVIDED THE RECALL REMEDY; HOWEVER, THE CONTACT STATED THAT THE L...

Jun 27, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO...

Jun 27, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO...

Apr 28, 2017 Exterior Lighting 92,000 mi

JAN. 2016-I RECEIVED A LETTER FROM FORD MOTOR COMPANY SAYING THERE IS A RECALL 15S39 AND WHEN PARTS ARE AVAILABLE FORD WILL LET ME KNOW AND THE PART WILL BE REPLACED. APRIL 2017 _ I RECEIVE A LETTER FROM FORD SAYING PARTS ARE AVAILABLE, SCHEDULE AN APPOINTMENT. CALLED FLOOD FORD AND LINCOLN IN NAR...

Apr 28, 2017 Exterior Lighting 92,000 mi

JAN. 2016-I RECEIVED A LETTER FROM FORD MOTOR COMPANY SAYING THERE IS A RECALL 15S39 AND WHEN PARTS ARE AVAILABLE FORD WILL LET ME KNOW AND THE PART WILL BE REPLACED. APRIL 2017 _ I RECEIVE A LETTER FROM FORD SAYING PARTS ARE AVAILABLE, SCHEDULE AN APPOINTMENT. CALLED FLOOD FORD AND LINCOLN IN NAR...

Apr 7, 2017 Steering 52,500 mi

LOWER STEERING COLUMN CORROSION CAUSING STIFFNESS WHEN VEHICLE IS IN MOTION AND STATIONARY. MERCURY DOES NOT LIST THIS MODEL YEAR AS A RECALL. PREVIOUSL HAD TO REPLACE SAME PART ON 2003 CROWN VICTORIA (SAME PART SISTER MODEL) SAME STORY THAT IT WASN'T ON RECALL LIST FOR MUCH NEWER CARS.

Apr 7, 2017 Steering 52,500 mi

LOWER STEERING COLUMN CORROSION CAUSING STIFFNESS WHEN VEHICLE IS IN MOTION AND STATIONARY. MERCURY DOES NOT LIST THIS MODEL YEAR AS A RECALL. PREVIOUSL HAD TO REPLACE SAME PART ON 2003 CROWN VICTORIA (SAME PART SISTER MODEL) SAME STORY THAT IT WASN'T ON RECALL LIST FOR MUCH NEWER CARS.

Mar 27, 2017 Exterior Lighting 79,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT ON SEVERAL OCCASIONS, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER THE CONTACT WAS INFORMED THAT THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE VEHICLE...

Mar 27, 2017 Exterior Lighting 79,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT ON SEVERAL OCCASIONS, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED; HOWEVER THE CONTACT WAS INFORMED THAT THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE VEHICLE...

Mar 14, 2017 Exterior Lighting 74,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE EXTERIOR HEADLIGHTS WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED DUE TO NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT WA...

Mar 14, 2017 Exterior Lighting 74,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE EXTERIOR HEADLIGHTS WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED DUE TO NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT WA...

Mar 3, 2017 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000(EXTERIOR LIGHTING). THE FAILURE MILEAG...

Mar 3, 2017 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000(EXTERIOR LIGHTING). THE FAILURE MILEAG...

Feb 17, 2017 Exterior Lighting 73,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE HEADLIGHTS INADVERTENTLY TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE INDEPENDENT MECHANIC RECOMMENDED REPLACING THE...

Feb 17, 2017 Exterior Lighting 73,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE HEADLIGHTS INADVERTENTLY TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE INDEPENDENT MECHANIC RECOMMENDED REPLACING THE...

Feb 7, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REC...

Feb 7, 2017 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REC...

Jan 27, 2017 Exterior Lighting 84,000 mi

HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT AND NO LONGER WORK.. IF HIGHBEAM SWITCH IS HELD LIGHTS WORK

Jan 27, 2017 Exterior Lighting 84,000 mi

HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT AND NO LONGER WORK.. IF HIGHBEAM SWITCH IS HELD LIGHTS WORK

Jan 9, 2017 Exterior Lighting 153,000 mi

THIS CAR HAS HAD A RECALL FOR LIGHTING SINCE 12/21/15. THE LIGHTS HAVE GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THE LOCAL FORD DEALER IS UNABLE TO SAY WHEN THE RECALL PARTS MAY BECOME AVAILABLE. I THINK THEY SHOULD DO SOMETHING SINCE THIS HAS BEEN OVER A YEAR ON RECALL. *TR

Jan 9, 2017 Exterior Lighting 153,000 mi

THIS CAR HAS HAD A RECALL FOR LIGHTING SINCE 12/21/15. THE LIGHTS HAVE GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THE LOCAL FORD DEALER IS UNABLE TO SAY WHEN THE RECALL PARTS MAY BECOME AVAILABLE. I THINK THEY SHOULD DO SOMETHING SINCE THIS HAS BEEN OVER A YEAR ON RECALL. *TR

Dec 26, 2016 Exterior Lighting 63,000 mi

MY CAR IS COVERED BY A RECALL FOR LIGHTING CONTROL MODULE CONTROLLING THE HEADLIGHTS. THIS RECALL WAS ISSUED DECEMBER 21, 2015. I JUST SPOKE TO THE SERVICE MANAGER AT MY LOCAL FORD DEALERSHIP AND I WAS INFORMED THAT FORD MOTOR COMPANY HAS NOT MADE REPAIR PARTS AVAILABLE AS OF THIS TIME. SINCE THI...

Dec 26, 2016 Exterior Lighting 63,000 mi

MY CAR IS COVERED BY A RECALL FOR LIGHTING CONTROL MODULE CONTROLLING THE HEADLIGHTS. THIS RECALL WAS ISSUED DECEMBER 21, 2015. I JUST SPOKE TO THE SERVICE MANAGER AT MY LOCAL FORD DEALERSHIP AND I WAS INFORMED THAT FORD MOTOR COMPANY HAS NOT MADE REPAIR PARTS AVAILABLE AS OF THIS TIME. SINCE THI...

Dec 8, 2016 Steering 200,000 mi

WHILE DRIVING STEERING LOCKED UP AND BECAME HARD TO STEER, LUCKILY I WAS DRIVING THE CAR AND NOT MY WIFE, SHE WOULD NOT HAVE BEEN ABLE TO STEER CAR. MECHANIC LOOKED AT AND SAID IT DOESN'T APPEAR TO BE THE POWER STEERING PUMP. LOOKS LIKE STEERING SHAFT. MECHANIC SAID HE'S SEEN THIS IN FORD AND MERCU...

Dec 8, 2016 Steering 200,000 mi

WHILE DRIVING STEERING LOCKED UP AND BECAME HARD TO STEER, LUCKILY I WAS DRIVING THE CAR AND NOT MY WIFE, SHE WOULD NOT HAVE BEEN ABLE TO STEER CAR. MECHANIC LOOKED AT AND SAID IT DOESN'T APPEAR TO BE THE POWER STEERING PUMP. LOOKS LIKE STEERING SHAFT. MECHANIC SAID HE'S SEEN THIS IN FORD AND MERCU...

Dec 5, 2016 Exterior Lighting 10,500 mi

A RECALL WAS ISSUED REGARDING HEADLIGHTS NOT FUNCTIONING FOR THIS CAR LAST YEAR. I OWN 2 MERCURY GRAND MARQUIS, BOTH HAVE HEADLIGHTS THAT GO OUT INTERMITTENTLY AND THE LOCAL DEALER MAINTAINS THAT THE PARTS STILL AREN'T AVAILABLE TO COMPLETE THE RECALL SERVICE. SO THE END RESULT IS I HAVE 2 CARS I CA...

Dec 5, 2016 Exterior Lighting 10,500 mi

A RECALL WAS ISSUED REGARDING HEADLIGHTS NOT FUNCTIONING FOR THIS CAR LAST YEAR. I OWN 2 MERCURY GRAND MARQUIS, BOTH HAVE HEADLIGHTS THAT GO OUT INTERMITTENTLY AND THE LOCAL DEALER MAINTAINS THAT THE PARTS STILL AREN'T AVAILABLE TO COMPLETE THE RECALL SERVICE. SO THE END RESULT IS I HAVE 2 CARS I CA...

Oct 25, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ...

Oct 25, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ...

Oct 20, 2016 Exterior Lighting 40 mi

SAFETY RECALL RECEIVED JANUARY 2016. DEFECTIVE LIGHTING MODULE. MY HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FORD MOTOR COMPANY INFORMS MY FORD DEALER THERE ARE NO PARTS AVAILABLE. THE SAME HAS HAPPENED TO MY SON'S 2005 CROWN VICTORIA WHO ALSO RECEIVED SAFETY RECALL IN JANUARY 2016 AND HIS FORD DEAL...

Oct 20, 2016 Exterior Lighting 40 mi

SAFETY RECALL RECEIVED JANUARY 2016. DEFECTIVE LIGHTING MODULE. MY HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FORD MOTOR COMPANY INFORMS MY FORD DEALER THERE ARE NO PARTS AVAILABLE. THE SAME HAS HAPPENED TO MY SON'S 2005 CROWN VICTORIA WHO ALSO RECEIVED SAFETY RECALL IN JANUARY 2016 AND HIS FORD DEAL...

Oct 2, 2016 Visibility/wiper 125,000 mi

WHILE DRIVING, THE VISIBILITY WIPERS ENGAGED WITH OUT BEING TURNED ON BY ME. THE CLEANER SPRAYED THE ENTIRE CONTENTS OUT FROM RESERVOIR WITH OUT ME PRESSING THE BUTTON. THIS ALSO OCCURED WHILE VEHICLE WAS NOT TURNED ON WITH THE KEY. VISIBILITY WIPERS WILL NOT TURN ON WHEN TURNED TO ANY SPEED EXCEPT ...

Oct 2, 2016 Exterior Lighting 125,000 mi

WHILE DRIVING, THE VISIBILITY WIPERS ENGAGED WITH OUT BEING TURNED ON BY ME. THE CLEANER SPRAYED THE ENTIRE CONTENTS OUT FROM RESERVOIR WITH OUT ME PRESSING THE BUTTON. THIS ALSO OCCURED WHILE VEHICLE WAS NOT TURNED ON WITH THE KEY. VISIBILITY WIPERS WILL NOT TURN ON WHEN TURNED TO ANY SPEED EXCEPT ...

Oct 2, 2016 Visibility/wiper 125,000 mi

WHILE DRIVING, THE VISIBILITY WIPERS ENGAGED WITH OUT BEING TURNED ON BY ME. THE CLEANER SPRAYED THE ENTIRE CONTENTS OUT FROM RESERVOIR WITH OUT ME PRESSING THE BUTTON. THIS ALSO OCCURED WHILE VEHICLE WAS NOT TURNED ON WITH THE KEY. VISIBILITY WIPERS WILL NOT TURN ON WHEN TURNED TO ANY SPEED EXCEPT ...

Oct 2, 2016 Exterior Lighting 125,000 mi

WHILE DRIVING, THE VISIBILITY WIPERS ENGAGED WITH OUT BEING TURNED ON BY ME. THE CLEANER SPRAYED THE ENTIRE CONTENTS OUT FROM RESERVOIR WITH OUT ME PRESSING THE BUTTON. THIS ALSO OCCURED WHILE VEHICLE WAS NOT TURNED ON WITH THE KEY. VISIBILITY WIPERS WILL NOT TURN ON WHEN TURNED TO ANY SPEED EXCEPT ...

Sep 26, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAN...

Sep 26, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAN...

Sep 15, 2016 Exterior Lighting 125,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE...

Sep 15, 2016 Exterior Lighting 125,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE...

Sep 14, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE .THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MA...

Sep 14, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE .THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MA...

Sep 6, 2016 Steering 90,000 mi

SEVERE STEERING PROBLEM. NOISE IN STEERING COLUMN, CLUNKING SOUND. WHEN TURNING LEFT OR RIGHT WHEEL LOCKS UP AND DOES NOT RETURN TO CENTER UNLESS PULLED HARD. CALLED NHTSA ON12/19/14. WAS GIVEN COMPLAINT #10667316. I WAS TOLD I WOULD RECEIVE PAPERWORK IN MAIL, SIGN & RETURN. NEVER RECEIVED PAPERWOR...

Sep 6, 2016 Steering 90,000 mi

SEVERE STEERING PROBLEM. NOISE IN STEERING COLUMN, CLUNKING SOUND. WHEN TURNING LEFT OR RIGHT WHEEL LOCKS UP AND DOES NOT RETURN TO CENTER UNLESS PULLED HARD. CALLED NHTSA ON12/19/14. WAS GIVEN COMPLAINT #10667316. I WAS TOLD I WOULD RECEIVE PAPERWORK IN MAIL, SIGN & RETURN. NEVER RECEIVED PAPERWOR...

Aug 16, 2016 Exterior Lighting 90,000 mi

NHTSA RECALL 15V-861

Aug 16, 2016 Exterior Lighting 90,000 mi

NHTSA RECALL 15V-861

Jul 6, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTUR...

Jul 6, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTUR...

Jul 1, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED...

Jul 1, 2016 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED...

Jun 28, 2016 Electrical System 87,773 mi

MY HEADLIGHTS FAIL INTERMITTENTLY, DON'T KNOW WHEN IT GOING TO HAPPEN. IT CAUSES A SAFETY HAZARD FOR ME AND ANY DRIVER AROUND ME ON THE ROAD. I AM AFRAID TO DRIVE THE VEHICLE IN THE EVENING. FORD SENT ME NOTICE OF RECALL TWICE IN TWO YEARS BUT, NO PARTS AVAILABLE TILL THEY CALL. DO I HAVE TO CRASH B...

Jun 28, 2016 Exterior Lighting 87,773 mi

MY HEADLIGHTS FAIL INTERMITTENTLY, DON'T KNOW WHEN IT GOING TO HAPPEN. IT CAUSES A SAFETY HAZARD FOR ME AND ANY DRIVER AROUND ME ON THE ROAD. I AM AFRAID TO DRIVE THE VEHICLE IN THE EVENING. FORD SENT ME NOTICE OF RECALL TWICE IN TWO YEARS BUT, NO PARTS AVAILABLE TILL THEY CALL. DO I HAVE TO CRASH B...

Jun 28, 2016 Engine And Engine Cooling Fire

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, SMOKE EMITTED FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE COOLANT WAS REPLENISHED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT ...

Jun 28, 2016 Electrical System 87,773 mi

MY HEADLIGHTS FAIL INTERMITTENTLY, DON'T KNOW WHEN IT GOING TO HAPPEN. IT CAUSES A SAFETY HAZARD FOR ME AND ANY DRIVER AROUND ME ON THE ROAD. I AM AFRAID TO DRIVE THE VEHICLE IN THE EVENING. FORD SENT ME NOTICE OF RECALL TWICE IN TWO YEARS BUT, NO PARTS AVAILABLE TILL THEY CALL. DO I HAVE TO CRASH B...

Jun 28, 2016 Exterior Lighting 87,773 mi

MY HEADLIGHTS FAIL INTERMITTENTLY, DON'T KNOW WHEN IT GOING TO HAPPEN. IT CAUSES A SAFETY HAZARD FOR ME AND ANY DRIVER AROUND ME ON THE ROAD. I AM AFRAID TO DRIVE THE VEHICLE IN THE EVENING. FORD SENT ME NOTICE OF RECALL TWICE IN TWO YEARS BUT, NO PARTS AVAILABLE TILL THEY CALL. DO I HAVE TO CRASH B...

Jun 28, 2016 Engine And Engine Cooling Fire

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH, SMOKE EMITTED FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE COOLANT WAS REPLENISHED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT ...

Jun 20, 2016 Exterior Lighting 47,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 1...

Jun 20, 2016 Exterior Lighting 47,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 1...

Jun 13, 2016 Exterior Lighting

RE RECALL 15S39/NHTSA 15V 861....DEALER WILL NOT REPLACE MODULE UIN LESS I HAVE A PROBLEM SAYS IT ONLY AN EXTENSION OF THE WARRANTY. IT WOULD BE A LITTLE LATE IF IT FAIL AT NIGHT ON A MAJOR HIGHWAY,...WHY ARENT THEY REPLACING THEM, AS PER RECALL NOTICE OF JAN 2016 RECALL SAY7S IT SHOULD BE DONE...

Jun 13, 2016 Exterior Lighting

RE RECALL 15S39/NHTSA 15V 861....DEALER WILL NOT REPLACE MODULE UIN LESS I HAVE A PROBLEM SAYS IT ONLY AN EXTENSION OF THE WARRANTY. IT WOULD BE A LITTLE LATE IF IT FAIL AT NIGHT ON A MAJOR HIGHWAY,...WHY ARENT THEY REPLACING THEM, AS PER RECALL NOTICE OF JAN 2016 RECALL SAY7S IT SHOULD BE DONE...

May 10, 2016 Steering Crash 70,000 mi

MY WIFE AND 4 YEAR OLD DAUGHTER WERE STRUCK BY A 2004 MERCURY GRAND MARQUIS ON 04/21/16. THEY WERE DRIVING IN EASTBOUND TRAFFIC IN A 2008 NISSAN ULTIMA AND THE DRIVER OF THE MERCURY GRAND MARQUIS WAS DRIVING IN WESTBOUND TRAFFIC. THE DRIVER OF THE GRAND MARQUIS LOST CONTROL OF HIS VEHICLE AND CRASHE...

May 10, 2016 Visibility/wiper 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND THE WASHER ACTIVATED WITH NO WARNING SEVERAL TIMES. THE CONTACT HAD A MECHANIC REPLACE THE WIPER MOTOR TWICE BUT THE FAILURE RECURRED. THE CONTACT WAS TO DETERMINE IF THE MECHANIC WOULD REPLACE THE P...

May 10, 2016 Steering Crash 70,000 mi

MY WIFE AND 4 YEAR OLD DAUGHTER WERE STRUCK BY A 2004 MERCURY GRAND MARQUIS ON 04/21/16. THEY WERE DRIVING IN EASTBOUND TRAFFIC IN A 2008 NISSAN ULTIMA AND THE DRIVER OF THE MERCURY GRAND MARQUIS WAS DRIVING IN WESTBOUND TRAFFIC. THE DRIVER OF THE GRAND MARQUIS LOST CONTROL OF HIS VEHICLE AND CRASHE...

May 10, 2016 Visibility/wiper 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND THE WASHER ACTIVATED WITH NO WARNING SEVERAL TIMES. THE CONTACT HAD A MECHANIC REPLACE THE WIPER MOTOR TWICE BUT THE FAILURE RECURRED. THE CONTACT WAS TO DETERMINE IF THE MECHANIC WOULD REPLACE THE P...

May 2, 2016 Steering

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HAS SAME DIFFICULT STEERING ISSUES STATED IN DEFECTIVE STEERING SHAFT RECALL BUT VIN# NOT INCLUDED ON RECALL LIST. CONSUMER ALSO SEEKS REIMBURSEMENT FOR REPAIRS. *SMD

May 2, 2016 Steering

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HAS SAME DIFFICULT STEERING ISSUES STATED IN DEFECTIVE STEERING SHAFT RECALL BUT VIN# NOT INCLUDED ON RECALL LIST. CONSUMER ALSO SEEKS REIMBURSEMENT FOR REPAIRS. *SMD

Apr 19, 2016 Steering 52,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT CORRODED, WHICH RESULTED IN DIFFICULTY STEERING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT BINDING CAUSED THE STEERING SH...

Apr 19, 2016 Steering 52,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT CORRODED, WHICH RESULTED IN DIFFICULTY STEERING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT BINDING CAUSED THE STEERING SH...

Apr 4, 2016 Exterior Lighting 197,000 mi

ON 7-17-13 THE LIGHTING CONTROL MODULE BROKE ON MY CAR. I REPAIRED MY CAR WITH THE PURCHASED CARDONE PART #73-71002 FOR $343.14 FROM AUTOZONE. I LATER RECEIVED A LETTER FROM FORD REGARDING THE CSP 14N01. I SUBMITTED MY RECEIPT TO THE DEALER ON 4-28-14 AND RECEIVED REIMBURSEMENT. ON 8-29-14 THE PART...

Apr 4, 2016 Exterior Lighting 197,000 mi

ON 7-17-13 THE LIGHTING CONTROL MODULE BROKE ON MY CAR. I REPAIRED MY CAR WITH THE PURCHASED CARDONE PART #73-71002 FOR $343.14 FROM AUTOZONE. I LATER RECEIVED A LETTER FROM FORD REGARDING THE CSP 14N01. I SUBMITTED MY RECEIPT TO THE DEALER ON 4-28-14 AND RECEIVED REIMBURSEMENT. ON 8-29-14 THE PART...

Apr 1, 2016 Electrical System 177,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY BECOME DIM WITHOUT WARNING. THE ...

Apr 1, 2016 Exterior Lighting 177,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY BECOME DIM WITHOUT WARNING. THE ...

Apr 1, 2016 Electrical System 177,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY BECOME DIM WITHOUT WARNING. THE ...

Apr 1, 2016 Exterior Lighting 177,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY BECOME DIM WITHOUT WARNING. THE ...

Mar 31, 2016 Steering Crash 141,000 mi

TL* THE CONTACT OWNED A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE SWIRLED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED BURN INJURIES TO THE ARM DUE TO THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL AT...

Mar 31, 2016 Steering Crash 141,000 mi

TL* THE CONTACT OWNED A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE SWIRLED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED BURN INJURIES TO THE ARM DUE TO THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL AT...

Mar 23, 2016 Steering 80,000 mi

POWER STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT. CAR IS LOCATED IN NEW YORK STATE AND HAS LESS THAN 80,000 MILE. COMPLAINT IS SIMILAR TO OTHER 2004 ISSUES INDICATED AT THIS SITE AND SAME AS 2005 - 2011 MERCURY RECALL ISSUE

Mar 23, 2016 Steering 80,000 mi

POWER STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT. CAR IS LOCATED IN NEW YORK STATE AND HAS LESS THAN 80,000 MILE. COMPLAINT IS SIMILAR TO OTHER 2004 ISSUES INDICATED AT THIS SITE AND SAME AS 2005 - 2011 MERCURY RECALL ISSUE

Feb 23, 2016 Electrical System 160,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS, TAIL LIGHTS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS DRIVEN CAUTIOUSLY WITH THE HAZARD WARNING LIGHTS ...

Feb 23, 2016 Exterior Lighting 160,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS, TAIL LIGHTS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS DRIVEN CAUTIOUSLY WITH THE HAZARD WARNING LIGHTS ...

Feb 23, 2016 Electrical System 160,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS, TAIL LIGHTS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS DRIVEN CAUTIOUSLY WITH THE HAZARD WARNING LIGHTS ...

Feb 23, 2016 Exterior Lighting 160,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS, TAIL LIGHTS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS DRIVEN CAUTIOUSLY WITH THE HAZARD WARNING LIGHTS ...

Feb 19, 2016 Steering 174,120 mi

POWER STEERING LOST. VEHICLE VERY HARD TO STEER AROUND CORNERS. ADDED POWER STEERING FLUID TO MIN/MAX LINE. THOUGHT PROBLEM WAS SOLVED BUT STEERING VERY TIGHT AND HARD TO STEER WITHIN 5 MILES. STEERING ODD, NOT NORMAL. GROANING NOISE ACCOMPANIED STEERING ISSUE. WAS DRIVING ON STREET, MEDIUM TRAFFIC...

Feb 19, 2016 Steering 174,120 mi

POWER STEERING LOST. VEHICLE VERY HARD TO STEER AROUND CORNERS. ADDED POWER STEERING FLUID TO MIN/MAX LINE. THOUGHT PROBLEM WAS SOLVED BUT STEERING VERY TIGHT AND HARD TO STEER WITHIN 5 MILES. STEERING ODD, NOT NORMAL. GROANING NOISE ACCOMPANIED STEERING ISSUE. WAS DRIVING ON STREET, MEDIUM TRAFFIC...

Feb 13, 2016 Unknown Or Other Crash 60,000 mi

I AM NOT HAPPY WITH THE WAY FORD IS HANDLING THIS RECALL NOTICE 15S39/NHTSA. THERE SEEMS TO BE A PROBLEM WITH THE HEADLIGHT CONTROL MODULE. WE WHERE INSTRUCTED, VIA LETTER FROM THE FORD COMPANY, TO ONLY NOTIFY MY DEALER IF I AM EXPERIENCING THIS HEADLIGHT FAILURE. WELL, I DID AND IT SEEMS THE FORD ...

Feb 13, 2016 Unknown Or Other Crash 60,000 mi

I AM NOT HAPPY WITH THE WAY FORD IS HANDLING THIS RECALL NOTICE 15S39/NHTSA. THERE SEEMS TO BE A PROBLEM WITH THE HEADLIGHT CONTROL MODULE. WE WHERE INSTRUCTED, VIA LETTER FROM THE FORD COMPANY, TO ONLY NOTIFY MY DEALER IF I AM EXPERIENCING THIS HEADLIGHT FAILURE. WELL, I DID AND IT SEEMS THE FORD ...

Jan 30, 2016 Exterior Lighting 98,000 mi

LIGHTS GO OUT AFTER DRIVING LESS THAN A 1/4 MILE.

Jan 30, 2016 Exterior Lighting 98,000 mi

LIGHTS GO OUT AFTER DRIVING LESS THAN A 1/4 MILE.

Jan 27, 2016 Engine And Engine Cooling 96,794 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS INDEPENDENTLY FAILED. THE CONTACT STATED THAT THE HEADLAMPS WOULD SPORADICALLY WORK AFTER A PERIOD OF TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, THE INTAKE MANIFOLD LEAKED A...

Jan 27, 2016 Exterior Lighting 96,794 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS INDEPENDENTLY FAILED. THE CONTACT STATED THAT THE HEADLAMPS WOULD SPORADICALLY WORK AFTER A PERIOD OF TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, THE INTAKE MANIFOLD LEAKED A...

Jan 27, 2016 Engine And Engine Cooling 96,794 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS INDEPENDENTLY FAILED. THE CONTACT STATED THAT THE HEADLAMPS WOULD SPORADICALLY WORK AFTER A PERIOD OF TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, THE INTAKE MANIFOLD LEAKED A...

Jan 27, 2016 Exterior Lighting 96,794 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS INDEPENDENTLY FAILED. THE CONTACT STATED THAT THE HEADLAMPS WOULD SPORADICALLY WORK AFTER A PERIOD OF TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, THE INTAKE MANIFOLD LEAKED A...

Jan 23, 2016 Air Bags Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Jan 23, 2016 Structure Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Jan 23, 2016 Exterior Lighting Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Jan 23, 2016 Air Bags Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Jan 23, 2016 Structure Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Jan 23, 2016 Exterior Lighting Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE...

Dec 31, 2015 Exterior Lighting 150,000 mi

MALFUNCTIONING HEADLIGHTS ON VEHICLE. UNEXPECTEDLY WITHOUT WARNING THE HEADLIGHTS FAILED MAKING FOR A DANGEROUS, SCARY DRIVE HOME. MANUALLY HAD TO HOLD DOWN THE HIGHBEAM LEVER TOWARDS ME TO DRIVE THE HOUR AND HALF HOME ON THE HIGHWAY.

Dec 31, 2015 Exterior Lighting 150,000 mi

MALFUNCTIONING HEADLIGHTS ON VEHICLE. UNEXPECTEDLY WITHOUT WARNING THE HEADLIGHTS FAILED MAKING FOR A DANGEROUS, SCARY DRIVE HOME. MANUALLY HAD TO HOLD DOWN THE HIGHBEAM LEVER TOWARDS ME TO DRIVE THE HOUR AND HALF HOME ON THE HIGHWAY.

Dec 26, 2015 Exterior Lighting

THE INSTRUMENT PANEL, RADIO, A/C, ETC., ALL INTERIOR LIGHTS FLICKER RANDOMLY. I NOTICE THIS WHEN I AM DRIVING AT NIGHT MOSTLY. IT DOES IT DURING THE DAY, BUT IS NOT AS NOTICEABLE. I HAVE ALREADY CHANGED THE MODULE ONE TIME, AND IT IS DOING IT AGAIN. HAS BEEN OCCURRING FOR TWO YEARS.

Dec 26, 2015 Exterior Lighting

THE INSTRUMENT PANEL, RADIO, A/C, ETC., ALL INTERIOR LIGHTS FLICKER RANDOMLY. I NOTICE THIS WHEN I AM DRIVING AT NIGHT MOSTLY. IT DOES IT DURING THE DAY, BUT IS NOT AS NOTICEABLE. I HAVE ALREADY CHANGED THE MODULE ONE TIME, AND IT IS DOING IT AGAIN. HAS BEEN OCCURRING FOR TWO YEARS.

Dec 23, 2015 Exterior Lighting 81,500 mi

DRIVING AT NIGHT, HEADLIGHTS TURN OFF SUDDENLY, WILL COME BACK ON IF LIGHTS ARE TURNED OFF AND TURNED BACK ON - HAPPENED 4 TIMES IN A 7 MILE DRIVE. DEALER REPLACED MODULE - LIGHTS STILL TURNING OFF - NO HELP FROM DEALER OR FORD MOTOR.

Dec 23, 2015 Exterior Lighting 81,500 mi

DRIVING AT NIGHT, HEADLIGHTS TURN OFF SUDDENLY, WILL COME BACK ON IF LIGHTS ARE TURNED OFF AND TURNED BACK ON - HAPPENED 4 TIMES IN A 7 MILE DRIVE. DEALER REPLACED MODULE - LIGHTS STILL TURNING OFF - NO HELP FROM DEALER OR FORD MOTOR.

Nov 30, 2015 Steering 218,801 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED WHEN TURNED TO THE LEFT. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAI...

Nov 30, 2015 Steering 218,801 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED WHEN TURNED TO THE LEFT. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAI...

Nov 27, 2015 Exterior Lighting 126,644 mi

I WAS DRIVING DOWN THE ROAD AT NIGHT AND WAS TURNING LEFT WHEN MY HEADLAMPS JUST TURNED OFF FOR NO REASON AND I HAD TO DRIVE WITH HIGH BEEMS THE ONLY WAY THEY WOULD WORK IS IF YOU HOLD THE TURN SIGNAL LEVER TOWARDS YOU.THIS SCARED ME TO DEATH BECAUSE IN MY STATE AT THIS TIME OF YEAR DEER ARE EVERYWH...

Nov 27, 2015 Exterior Lighting 126,644 mi

I WAS DRIVING DOWN THE ROAD AT NIGHT AND WAS TURNING LEFT WHEN MY HEADLAMPS JUST TURNED OFF FOR NO REASON AND I HAD TO DRIVE WITH HIGH BEEMS THE ONLY WAY THEY WOULD WORK IS IF YOU HOLD THE TURN SIGNAL LEVER TOWARDS YOU.THIS SCARED ME TO DEATH BECAUSE IN MY STATE AT THIS TIME OF YEAR DEER ARE EVERYWH...

Nov 24, 2015 Exterior Lighting 5,193 mi

WHEN I WAS DRIVING MY MERCURY GRAND MARQUIS ON THE HIGH WAY THE LIGHTS JUST SHUT OFF AT FIRST IT WOULD HAPPEN FOR SHORT PERIODS OF TIME AND IF I PUSHED IT IN THEY WOULD WORK WELL AFTER A MONTH OF TWO IT COMPLETELY WOULDN'T STAY ON ANYMORE AND THE HIGH BEAMS I WOULD HAVE TO USE WON'T WORK ANY LONGER...

Nov 24, 2015 Exterior Lighting 5,193 mi

WHEN I WAS DRIVING MY MERCURY GRAND MARQUIS ON THE HIGH WAY THE LIGHTS JUST SHUT OFF AT FIRST IT WOULD HAPPEN FOR SHORT PERIODS OF TIME AND IF I PUSHED IT IN THEY WOULD WORK WELL AFTER A MONTH OF TWO IT COMPLETELY WOULDN'T STAY ON ANYMORE AND THE HIGH BEAMS I WOULD HAVE TO USE WON'T WORK ANY LONGER...

Nov 16, 2015 Air Bags 150,000 mi

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ABILITY, WHICH RANDOMLY PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE CONTACT HAD TO APPLY FORCE TO PREVENT ...

Nov 16, 2015 Steering 150,000 mi

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ABILITY, WHICH RANDOMLY PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE CONTACT HAD TO APPLY FORCE TO PREVENT ...

Nov 16, 2015 Air Bags 150,000 mi

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ABILITY, WHICH RANDOMLY PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE CONTACT HAD TO APPLY FORCE TO PREVENT ...

Nov 16, 2015 Steering 150,000 mi

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ABILITY, WHICH RANDOMLY PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE CONTACT HAD TO APPLY FORCE TO PREVENT ...

Nov 3, 2015 Exterior Lighting 174,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED...

Nov 3, 2015 Exterior Lighting 174,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED...

Nov 2, 2015 Exterior Lighting

THE BRIGHT HEADLIGHTS WILL WORK ONLY WHEN I HOLD THE LEVER ON THE COLUMN IS HELD BACK WHILE DRIVING.

Nov 2, 2015 Exterior Lighting

THE BRIGHT HEADLIGHTS WILL WORK ONLY WHEN I HOLD THE LEVER ON THE COLUMN IS HELD BACK WHILE DRIVING.

Oct 28, 2015 Exterior Lighting 170,000 mi

HEADLIGHTS GO OFF WITHOUT WARNING WHILE DRIVING OR STATIONARY. THEY MAY OR MAY NOT COME BACK ON. HAS HAPPENED MANY TIMES AND NOW EVERYDAY. THE LIGHTS WORK FOR THREE - FIVE MINUTES THEN GO OFF. THE MECHANIC SHOP SAYS IT IS A FAULTY LIGHT CONTROL MODULE.

Oct 28, 2015 Exterior Lighting 170,000 mi

HEADLIGHTS GO OFF WITHOUT WARNING WHILE DRIVING OR STATIONARY. THEY MAY OR MAY NOT COME BACK ON. HAS HAPPENED MANY TIMES AND NOW EVERYDAY. THE LIGHTS WORK FOR THREE - FIVE MINUTES THEN GO OFF. THE MECHANIC SHOP SAYS IT IS A FAULTY LIGHT CONTROL MODULE.

Oct 16, 2015 Exterior Lighting 116,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Oct 16, 2015 Exterior Lighting 116,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Oct 7, 2015 Exterior Lighting

HEADLIGHTS FLICKER ON AND OFF WITHOUT WARNING. I HAVE TO HOLD MY BRIGHT LIGHTS SWITCH TOWARDS ME IN ORDER TO SEE ON THE ROAD AT NIGHT ON MY WAY TO AND FROM ANY GIVEN DESTINATION WITHOUT WARNING. I'VE HAD IT FIXED BUT DIDN'T FIX THE PROBLEM BECAUSE IT CONTINUES TO HAPPEN.

Oct 7, 2015 Exterior Lighting

HEADLIGHTS FLICKER ON AND OFF WITHOUT WARNING. I HAVE TO HOLD MY BRIGHT LIGHTS SWITCH TOWARDS ME IN ORDER TO SEE ON THE ROAD AT NIGHT ON MY WAY TO AND FROM ANY GIVEN DESTINATION WITHOUT WARNING. I'VE HAD IT FIXED BUT DIDN'T FIX THE PROBLEM BECAUSE IT CONTINUES TO HAPPEN.

Oct 2, 2015 Exterior Lighting 61,416 mi

I RECEIVED A CUSTOMER SATISFACTION PROGRAM LETTER ON APRIL 14 2014, REGARDING MY LIGHTING CONTROL MODULE. THE MODULE WENT OUT ON JUNE 30 2015. I HAD THE LETTER BUT I FORGOT ABOUT IT UNTIL I WAS LOOKING UP SOME PAPERS JUST RECENTLY. OF COURSE I HAD IT FIXED BY A PRIVATE GARAGE ON 6/ 30/ 2015. IT ONLY...

Oct 2, 2015 Exterior Lighting 61,416 mi

I RECEIVED A CUSTOMER SATISFACTION PROGRAM LETTER ON APRIL 14 2014, REGARDING MY LIGHTING CONTROL MODULE. THE MODULE WENT OUT ON JUNE 30 2015. I HAD THE LETTER BUT I FORGOT ABOUT IT UNTIL I WAS LOOKING UP SOME PAPERS JUST RECENTLY. OF COURSE I HAD IT FIXED BY A PRIVATE GARAGE ON 6/ 30/ 2015. IT ONLY...

Oct 1, 2015 Vehicle Speed Control 80,000 mi

VEHICLE HEADLIGHTS WORK INTERMITTENTLY . CRUSE CONTROL DOES NOT RESET OR TURN ON WHEN SUPPOSED TO. THIS IS ALSO AN INTERMITTENT PROBLEM, SOMETIMES RESETTING, AND SOMETIMES NOT. HEADLIGHTS WOULD SOMETIMES NOT TURN ON WHEN DRIVING UNLESS PULLING TURN SIGNAL ARM TOWARD STEERING WHEEL AND HOLDING. HIGH ...

Oct 1, 2015 Exterior Lighting 80,000 mi

VEHICLE HEADLIGHTS WORK INTERMITTENTLY . CRUSE CONTROL DOES NOT RESET OR TURN ON WHEN SUPPOSED TO. THIS IS ALSO AN INTERMITTENT PROBLEM, SOMETIMES RESETTING, AND SOMETIMES NOT. HEADLIGHTS WOULD SOMETIMES NOT TURN ON WHEN DRIVING UNLESS PULLING TURN SIGNAL ARM TOWARD STEERING WHEEL AND HOLDING. HIGH ...

Oct 1, 2015 Vehicle Speed Control 80,000 mi

VEHICLE HEADLIGHTS WORK INTERMITTENTLY . CRUSE CONTROL DOES NOT RESET OR TURN ON WHEN SUPPOSED TO. THIS IS ALSO AN INTERMITTENT PROBLEM, SOMETIMES RESETTING, AND SOMETIMES NOT. HEADLIGHTS WOULD SOMETIMES NOT TURN ON WHEN DRIVING UNLESS PULLING TURN SIGNAL ARM TOWARD STEERING WHEEL AND HOLDING. HIGH ...

Oct 1, 2015 Exterior Lighting 80,000 mi

VEHICLE HEADLIGHTS WORK INTERMITTENTLY . CRUSE CONTROL DOES NOT RESET OR TURN ON WHEN SUPPOSED TO. THIS IS ALSO AN INTERMITTENT PROBLEM, SOMETIMES RESETTING, AND SOMETIMES NOT. HEADLIGHTS WOULD SOMETIMES NOT TURN ON WHEN DRIVING UNLESS PULLING TURN SIGNAL ARM TOWARD STEERING WHEEL AND HOLDING. HIGH ...

Sep 29, 2015 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS BECAME INOPERABLE AT NIGHT. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE. ...

Sep 29, 2015 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS BECAME INOPERABLE AT NIGHT. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE. ...

Sep 28, 2015 Steering 51,900 mi

MY 2004 MERCURY GRAND MARQUIS HAS EXTREMELY TIGHT STEERING ISSUE. ESPECIALLY TIGHT ON LEFT TURNING. THE CAR ONLY HAS 51,900 MILES. SAW FORD HAS RECALLED 2005 TO 2011. NOT SURE WHY THEY DON'T RECALL 2003 AND 2004. THEY ARE THE SAME GENERATION. THE PROBLEM WAS FOUND IMMEDIATELY AFTER PARKED 2 DAYS. FO...

Sep 28, 2015 Exterior Lighting 98,275 mi

LIGHTING CONTROL MODULE HAD BAD SOLDER JOINT. LIGHTING CUT OFF IN MIDDLE OF THE DESERT AT 65+ MPH. I PAID 300+ FOR A NEW LCM.

Sep 28, 2015 Steering 51,900 mi

MY 2004 MERCURY GRAND MARQUIS HAS EXTREMELY TIGHT STEERING ISSUE. ESPECIALLY TIGHT ON LEFT TURNING. THE CAR ONLY HAS 51,900 MILES. SAW FORD HAS RECALLED 2005 TO 2011. NOT SURE WHY THEY DON'T RECALL 2003 AND 2004. THEY ARE THE SAME GENERATION. THE PROBLEM WAS FOUND IMMEDIATELY AFTER PARKED 2 DAYS. FO...

Sep 28, 2015 Exterior Lighting 98,275 mi

LIGHTING CONTROL MODULE HAD BAD SOLDER JOINT. LIGHTING CUT OFF IN MIDDLE OF THE DESERT AT 65+ MPH. I PAID 300+ FOR A NEW LCM.

Aug 24, 2015 Steering 82,000 mi

I AM HAVING A DIFFICULT TIME MOVING MY STEERING WHEEL ON MY 2004 MERCURY GRAND MARQUIS. IT STARTED WITH SOME NOISY OPERATION OF THE STEERING WHEEL. ONCE I CAN GET THE STEERING WHEEL TO MOVE THE CAR DOESN'T WANT TO TURN. I AM A AFRAID TO DRIVE IT ON THE ROAD. FROM WHAT I HAVE READ THERE IS A ISSUE ...

Aug 24, 2015 Steering 82,000 mi

I AM HAVING A DIFFICULT TIME MOVING MY STEERING WHEEL ON MY 2004 MERCURY GRAND MARQUIS. IT STARTED WITH SOME NOISY OPERATION OF THE STEERING WHEEL. ONCE I CAN GET THE STEERING WHEEL TO MOVE THE CAR DOESN'T WANT TO TURN. I AM A AFRAID TO DRIVE IT ON THE ROAD. FROM WHAT I HAVE READ THERE IS A ISSUE ...

Aug 22, 2015 Exterior Lighting 109,507 mi

I WAS DRIVING IN A SMALL TOWN ON SMALL STREET WITH NO STREET LIGHTING. I WAS ABOUT 15 MILES PER HOUR AND STARTED TO BRAKE FOR A STOP SIGN. HEADLIGHTS FLASHED AND WENT OUT. I TURNED MY HEADLIGHTS OFF AND THEN TURNED THEM BACK ON AND THEY WERE GOOD. AFTER MAKING A LEFT TURN FROM THE STOP SIGN ABOUT 10...

Aug 22, 2015 Exterior Lighting 109,507 mi

I WAS DRIVING IN A SMALL TOWN ON SMALL STREET WITH NO STREET LIGHTING. I WAS ABOUT 15 MILES PER HOUR AND STARTED TO BRAKE FOR A STOP SIGN. HEADLIGHTS FLASHED AND WENT OUT. I TURNED MY HEADLIGHTS OFF AND THEN TURNED THEM BACK ON AND THEY WERE GOOD. AFTER MAKING A LEFT TURN FROM THE STOP SIGN ABOUT 10...

Jul 22, 2015 Service Brakes 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS COMING TO A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SPEED AND RPMS INCREASED WITHOUT WARNING. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT POWERED THE VEHICLE...

Jul 22, 2015 Vehicle Speed Control 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS COMING TO A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SPEED AND RPMS INCREASED WITHOUT WARNING. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT POWERED THE VEHICLE...

Jul 22, 2015 Service Brakes 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS COMING TO A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SPEED AND RPMS INCREASED WITHOUT WARNING. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT POWERED THE VEHICLE...

Jul 22, 2015 Vehicle Speed Control 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS COMING TO A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SPEED AND RPMS INCREASED WITHOUT WARNING. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT POWERED THE VEHICLE...

Jul 13, 2015 Exterior Lighting 103,000 mi

MAIN HEADLIGHTS STARTED GOING OUT. PROBLEM FIRST NOTED AFTER DRIVING THROUGH HEAVY RAIN ON 7/9/15. HEADLIGHTS WILL COME ON, BUT GO OFF WITHOUT WARNING AFTER VARYING PERIODS OF TIME. WILL FLASH ON HIGH-BEAM BUT NOT STAY ON. ALL OTHER EXTERIOR AND INTERIOR LIGHTS WORK NORMALLY.

Jul 13, 2015 Exterior Lighting 134,000 mi

I JUST RECENTLY PURCHASED THIS VEHICLE FROM A SMALL DEALER ON 6/30/15. ON 7/8/15, AT ABOUT 8PM, I WAS DRIVING HOME FROM A LONG TRIP FOR WORK, GOT ABOUT 20 MILES INTO MY 70 MILE DRIVE, WHEN IT SEEMED LIKE THE ROAD IN FRONT OF ME WAS DARKER THAN IT SHOULD HAVE BEEN, I MADE SURE MY HEADLIGHT SWITCH WAS...

Jul 13, 2015 Exterior Lighting 103,000 mi

MAIN HEADLIGHTS STARTED GOING OUT. PROBLEM FIRST NOTED AFTER DRIVING THROUGH HEAVY RAIN ON 7/9/15. HEADLIGHTS WILL COME ON, BUT GO OFF WITHOUT WARNING AFTER VARYING PERIODS OF TIME. WILL FLASH ON HIGH-BEAM BUT NOT STAY ON. ALL OTHER EXTERIOR AND INTERIOR LIGHTS WORK NORMALLY.

Jul 13, 2015 Exterior Lighting 134,000 mi

I JUST RECENTLY PURCHASED THIS VEHICLE FROM A SMALL DEALER ON 6/30/15. ON 7/8/15, AT ABOUT 8PM, I WAS DRIVING HOME FROM A LONG TRIP FOR WORK, GOT ABOUT 20 MILES INTO MY 70 MILE DRIVE, WHEN IT SEEMED LIKE THE ROAD IN FRONT OF ME WAS DARKER THAN IT SHOULD HAVE BEEN, I MADE SURE MY HEADLIGHT SWITCH WAS...

Jul 9, 2015 Steering 110,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN TURNING THE VEHICLE, THE STEERING WHEEL SEIZED AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS BINDING UP AND NEEDED TO ...

Jul 9, 2015 Steering 110,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN TURNING THE VEHICLE, THE STEERING WHEEL SEIZED AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS BINDING UP AND NEEDED TO ...

Jun 24, 2015 Exterior Lighting 55,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE HEADLIGHTS RE-ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS TAK...

Jun 24, 2015 Exterior Lighting 55,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE HEADLIGHTS RE-ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS TAK...

Jun 18, 2015 Exterior Lighting 105,231 mi

I STARTED MY CAR AFTER DARK AND DID NOT HAVE ANY HEADLIGHTS. ALL THE OTHER LIGHTS WORKED. THE ONLY WAY I COULD MAKE THE HEADLIGHTS FUNCTION WAS BY HOLDING THE HIGH BEAM SWITCH ON THE SIGNAL LEVER TOWARD ME ALL THE WAY HOME, OVER 1 HOUR.. WHEN I GOT HOME I LOOKED ON THE INTERNET TO SEE IF THIS WAS...

Jun 18, 2015 Exterior Lighting 105,231 mi

I STARTED MY CAR AFTER DARK AND DID NOT HAVE ANY HEADLIGHTS. ALL THE OTHER LIGHTS WORKED. THE ONLY WAY I COULD MAKE THE HEADLIGHTS FUNCTION WAS BY HOLDING THE HIGH BEAM SWITCH ON THE SIGNAL LEVER TOWARD ME ALL THE WAY HOME, OVER 1 HOUR.. WHEN I GOT HOME I LOOKED ON THE INTERNET TO SEE IF THIS WAS...

Jun 12, 2015 Exterior Lighting 45,000 mi

I WAS DRIVING IN LOW LIGHT CONDITIONS WITH THE HEADLIGHT SWITCH IN THE 'ON' POSITION AND NOTED NO LIGHTS, I PULLED TO THE SIDE OF THE ROAD AND NOTED ALL OTHER LIGHTS BRAKE/TAIL/RUNNING WERE IN WORKING ORDER. AFTER A BRIEF OUTAGE THE LIGHTS CAME BACK ON - AND I CONTINUED ON. LATER THAT EVENING APP...

Jun 12, 2015 Exterior Lighting 45,000 mi

I WAS DRIVING IN LOW LIGHT CONDITIONS WITH THE HEADLIGHT SWITCH IN THE 'ON' POSITION AND NOTED NO LIGHTS, I PULLED TO THE SIDE OF THE ROAD AND NOTED ALL OTHER LIGHTS BRAKE/TAIL/RUNNING WERE IN WORKING ORDER. AFTER A BRIEF OUTAGE THE LIGHTS CAME BACK ON - AND I CONTINUED ON. LATER THAT EVENING APP...

Jun 5, 2015 Steering 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE UPPER INTERMEDIATE SHAFT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR...

Jun 5, 2015 Steering 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE UPPER INTERMEDIATE SHAFT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR...

May 4, 2015 Steering 79,400 mi

STEERING WHEEL SUDDENLY HARDER TO TURN. *TR

May 4, 2015 Steering 79,400 mi

STEERING WHEEL SUDDENLY HARDER TO TURN. *TR

Apr 24, 2015 Steering 154,000 mi

VEHICLE STEERING BECAME STIFF. BROUGHT TO LOCAL DEALERSHIP AND THE LOWER STEERING SHAFT AND INTERMEDIATE STEERING SHAFT WERE SEIZED FROM COLUMN. HAD TO HAVE BOTH STEERING SHAFTS REPLACED. DEFINITELY WAS DANGEROUS AND ACCIDENT COULD HAVE OCCURRED. TOTAL COST OF REPLACEMENT WAS $882.55. VEHICLE...

Apr 24, 2015 Steering 154,000 mi

VEHICLE STEERING BECAME STIFF. BROUGHT TO LOCAL DEALERSHIP AND THE LOWER STEERING SHAFT AND INTERMEDIATE STEERING SHAFT WERE SEIZED FROM COLUMN. HAD TO HAVE BOTH STEERING SHAFTS REPLACED. DEFINITELY WAS DANGEROUS AND ACCIDENT COULD HAVE OCCURRED. TOTAL COST OF REPLACEMENT WAS $882.55. VEHICLE...

Apr 21, 2015 Power Train 88,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AND IT WAS DETERMINED THAT THE UPPER INTERMEDIATE DRIVE SHAFT WAS STARTING TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WA...

Apr 21, 2015 Steering 38,157 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE ATTEMPTING TO TURN THE STEERING WHEEL LEFT OR RIGHT, IT WAS EXTREMELY TIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V70400...

Apr 21, 2015 Power Train 88,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AND IT WAS DETERMINED THAT THE UPPER INTERMEDIATE DRIVE SHAFT WAS STARTING TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WA...

Apr 21, 2015 Steering 38,157 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE ATTEMPTING TO TURN THE STEERING WHEEL LEFT OR RIGHT, IT WAS EXTREMELY TIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V70400...

Apr 20, 2015 Exterior Lighting 54,310 mi

WHILE DRIVING DOWN THE ROAD THE HEADLIGHTS JUST GO OUT AND DON'T COME BACK ON. *TR

Apr 20, 2015 Exterior Lighting 54,310 mi

WHILE DRIVING DOWN THE ROAD THE HEADLIGHTS JUST GO OUT AND DON'T COME BACK ON. *TR

Apr 14, 2015 Exterior Lighting 38,650 mi

HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. SWITCHING BETWEEN SETTINGS DOES NOT BRIGHT THEM BACK ON. THE ONLY WAY TO HAVE ANY HEADLIGHTS ON AT ALL IS TO PULL AND HOLD THE BAR THAT TURNS ON THE BRIGHTS. *TR

Apr 14, 2015 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WITHOUT WARNING, THE LOW BEAM HEADLIGHTS FAILED TO WORK WHILE OPERATING THE VEHICLE. THE CONTACT HAD TO USE THE HIGH BEAMS AND THE DAYTIME RUNNING LAMPS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ...

Apr 14, 2015 Exterior Lighting 38,650 mi

HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. SWITCHING BETWEEN SETTINGS DOES NOT BRIGHT THEM BACK ON. THE ONLY WAY TO HAVE ANY HEADLIGHTS ON AT ALL IS TO PULL AND HOLD THE BAR THAT TURNS ON THE BRIGHTS. *TR

Apr 14, 2015 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WITHOUT WARNING, THE LOW BEAM HEADLIGHTS FAILED TO WORK WHILE OPERATING THE VEHICLE. THE CONTACT HAD TO USE THE HIGH BEAMS AND THE DAYTIME RUNNING LAMPS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ...

Apr 7, 2015 Exterior Lighting 104,349 mi

I RECENTLY(2 MONTHS) RETURNED MY 2003 GRAND MARQUIS DUE TO THE HEADLIGHTS GOING OUT INTERMITTENTLY. MY MECHANIC EXPLAINED THAT THERE WAS A RECALL FOR THE FAILURES OF THE LCM. THE DEALERSHIP REPLACED THE DEVICE IN JANUARY. LAST NIGHT WHILE I WAS DRIVING IN THE DARK, THE LIGHTS WENT OUT AGAIN. THIS WI...

Apr 7, 2015 Exterior Lighting 104,349 mi

I RECENTLY(2 MONTHS) RETURNED MY 2003 GRAND MARQUIS DUE TO THE HEADLIGHTS GOING OUT INTERMITTENTLY. MY MECHANIC EXPLAINED THAT THERE WAS A RECALL FOR THE FAILURES OF THE LCM. THE DEALERSHIP REPLACED THE DEVICE IN JANUARY. LAST NIGHT WHILE I WAS DRIVING IN THE DARK, THE LIGHTS WENT OUT AGAIN. THIS WI...

Apr 6, 2015 Steering 125,000 mi

I NOTICED A LOUD GROANING SOUND FROM MY CAR ANYTIME I TURNED LEFT OR RIGHT. I TOOK IT TO AN INDEPENDENT SHOP, WHICH FLUSHED THE POWER STEERING SYSTEM AND REPLACED THE POWER STEERING PUMP. AFTERWARDS, THE CAR'S STEERING WAS EVEN WORSE, TURNING FAILED MULTIPLE TIMES, WOULD NOT TURN LEFT OR RIGHT WIT...

Apr 6, 2015 Steering 125,000 mi

I NOTICED A LOUD GROANING SOUND FROM MY CAR ANYTIME I TURNED LEFT OR RIGHT. I TOOK IT TO AN INDEPENDENT SHOP, WHICH FLUSHED THE POWER STEERING SYSTEM AND REPLACED THE POWER STEERING PUMP. AFTERWARDS, THE CAR'S STEERING WAS EVEN WORSE, TURNING FAILED MULTIPLE TIMES, WOULD NOT TURN LEFT OR RIGHT WIT...

Mar 30, 2015 Exterior Lighting 180,000 mi

I LEFT THE HOUSE AFTER DARK TO PICK UP MY HUSBAND FROM WORK. WHEN I GOT TO HIS JOB I TURNED THE CAR OFF BECAUSE I WAS EARLY. WHEN HE GOT TO THE CAR AND I RESTARTED IT THE HEADLIGHTS DID NOT COME ON. THEY CAME BACK ON AFTER I USED THE TURN SIGNAL ABOUT 2 MINUTES LATER. AFTER THAT WE NOTICE THAT OCCAS...

Mar 30, 2015 Exterior Lighting 180,000 mi

I LEFT THE HOUSE AFTER DARK TO PICK UP MY HUSBAND FROM WORK. WHEN I GOT TO HIS JOB I TURNED THE CAR OFF BECAUSE I WAS EARLY. WHEN HE GOT TO THE CAR AND I RESTARTED IT THE HEADLIGHTS DID NOT COME ON. THEY CAME BACK ON AFTER I USED THE TURN SIGNAL ABOUT 2 MINUTES LATER. AFTER THAT WE NOTICE THAT OCCAS...

Mar 2, 2015 Steering 77,083 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING, THE STEERING FAILED WITHOUT WARNING AND WOULD NOT RESPOND. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLA...

Mar 2, 2015 Steering 77,083 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING, THE STEERING FAILED WITHOUT WARNING AND WOULD NOT RESPOND. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLA...

Feb 11, 2015 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHTS FAILED TO COME. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD ANNOUNCING A RECALL PROGRAM (14N01). THE LETTER STATED THERE MAYBE A POSSIBILITY THAT AN ELECTRONIC MODULE LIGHTING C...

Feb 11, 2015 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHTS FAILED TO COME. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER RECEIVED A LETTER FROM FORD ANNOUNCING A RECALL PROGRAM (14N01). THE LETTER STATED THERE MAYBE A POSSIBILITY THAT AN ELECTRONIC MODULE LIGHTING C...

Jan 10, 2015 Steering 147,000 mi

STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT OVER THE PAST TWO MONTHS. INITIALLY THE TIGHT STEERING WOULD GO AWAY AFTER DRIVING, OR ONLY BE SLIGHTLY NOTICEABLE. HOWEVER AT THIS POINT, THE WHEEL CAN ONLY BE TURNED BY APPLYING SIGNIFICANT FORCE, AND THEN WHEN THE WHEEL DOES TURN, IT DOES SO IN A J...

Jan 10, 2015 Steering 147,000 mi

STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT OVER THE PAST TWO MONTHS. INITIALLY THE TIGHT STEERING WOULD GO AWAY AFTER DRIVING, OR ONLY BE SLIGHTLY NOTICEABLE. HOWEVER AT THIS POINT, THE WHEEL CAN ONLY BE TURNED BY APPLYING SIGNIFICANT FORCE, AND THEN WHEN THE WHEEL DOES TURN, IT DOES SO IN A J...

Dec 24, 2014 Electrical System 49,564 mi

HEADLIGHTS GO OUT UNEXPECTEDLY AND W/O WARNING. THIS HAS HAPPENED AT ALL DIFFERENT SPEEDS, IN A PARKING LOT 5-10MPH, ON ROADWAY 30-45MPH AND ON THE HIGHWAY65-70MPH. LIGHTS WILL COME BACK ON JUST AS UNEXPECTEDLY W/O APPARENT CAUSE. HAVE SHUT DOWN AND RESTARTED CAR WITH NO EFFECT, TURNED LIGHT SWITC...

Dec 24, 2014 Exterior Lighting 49,564 mi

HEADLIGHTS GO OUT UNEXPECTEDLY AND W/O WARNING. THIS HAS HAPPENED AT ALL DIFFERENT SPEEDS, IN A PARKING LOT 5-10MPH, ON ROADWAY 30-45MPH AND ON THE HIGHWAY65-70MPH. LIGHTS WILL COME BACK ON JUST AS UNEXPECTEDLY W/O APPARENT CAUSE. HAVE SHUT DOWN AND RESTARTED CAR WITH NO EFFECT, TURNED LIGHT SWITC...

Dec 24, 2014 Electrical System 49,564 mi

HEADLIGHTS GO OUT UNEXPECTEDLY AND W/O WARNING. THIS HAS HAPPENED AT ALL DIFFERENT SPEEDS, IN A PARKING LOT 5-10MPH, ON ROADWAY 30-45MPH AND ON THE HIGHWAY65-70MPH. LIGHTS WILL COME BACK ON JUST AS UNEXPECTEDLY W/O APPARENT CAUSE. HAVE SHUT DOWN AND RESTARTED CAR WITH NO EFFECT, TURNED LIGHT SWITC...

Dec 24, 2014 Exterior Lighting 49,564 mi

HEADLIGHTS GO OUT UNEXPECTEDLY AND W/O WARNING. THIS HAS HAPPENED AT ALL DIFFERENT SPEEDS, IN A PARKING LOT 5-10MPH, ON ROADWAY 30-45MPH AND ON THE HIGHWAY65-70MPH. LIGHTS WILL COME BACK ON JUST AS UNEXPECTEDLY W/O APPARENT CAUSE. HAVE SHUT DOWN AND RESTARTED CAR WITH NO EFFECT, TURNED LIGHT SWITC...

Dec 19, 2014 Exterior Lighting

I HAVE ESCAPED QUITE A FEW ACCIDENTS ON MY WAY HOME. WITH THE NEW TIME CHANGE, I LEAVE WORK RIGHT AT DUSK. THE LIGHTS WILL NOT COME ON. I LIVE WAY OUT IN THE COUNTRY AND HAVE TO DRIVE 15 MILES OUT. I HAVE TO SWITCH TO MY HIGH BEAM WHEN A CAR IS COMING MY WAY, AND I BLIND IT AND OTHER CARS AS WE...

Dec 19, 2014 Exterior Lighting 120,000 mi

MY LIGHTS WILL NOT COME ON THEY JUST SWITCH OFF SOMETIMES. I HAVE THE HOLD THE BRIGHTS JUST FOR THE LIGHTING TO GET HOME... *TR

Dec 19, 2014 Steering 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER TURNING THE STEERING WHEEL, IT FAILED TO RETURN TO THE CENTER. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ...

Dec 19, 2014 Exterior Lighting

I HAVE ESCAPED QUITE A FEW ACCIDENTS ON MY WAY HOME. WITH THE NEW TIME CHANGE, I LEAVE WORK RIGHT AT DUSK. THE LIGHTS WILL NOT COME ON. I LIVE WAY OUT IN THE COUNTRY AND HAVE TO DRIVE 15 MILES OUT. I HAVE TO SWITCH TO MY HIGH BEAM WHEN A CAR IS COMING MY WAY, AND I BLIND IT AND OTHER CARS AS WE...

Dec 19, 2014 Exterior Lighting 120,000 mi

MY LIGHTS WILL NOT COME ON THEY JUST SWITCH OFF SOMETIMES. I HAVE THE HOLD THE BRIGHTS JUST FOR THE LIGHTING TO GET HOME... *TR

Dec 19, 2014 Steering 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER TURNING THE STEERING WHEEL, IT FAILED TO RETURN TO THE CENTER. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ...

Nov 1, 2014 Exterior Lighting 120,000 mi

TL- THE CONTACT STATED 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA ACTION NUMBER: PE08066 (EXTERIOR LIGHTING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPA...

Nov 1, 2014 Exterior Lighting 120,000 mi

TL- THE CONTACT STATED 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA ACTION NUMBER: PE08066 (EXTERIOR LIGHTING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPA...

Oct 24, 2014 Visibility 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSU...

Oct 24, 2014 Electrical System 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSU...

Oct 24, 2014 Visibility 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSU...

Oct 24, 2014 Electrical System 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSU...

Oct 10, 2014 Steering 176,000 mi

THE LEFT HAND (DRIVER SIDE) HEAT SHIELD THAT COVERS THE EXHAUST MANIFOLD HAS COMPLETELY RUSTED AT THE BOLTING POINTS CAUSING THE COVER TO DISLODGE AND DRAG AGAINST THE STEERING SHAFT . SEVERAL TIMES WHILE TURNING AT INTERSECTIONS, ESPECIALLY WHEN MAKING LEFT TURNS, THE STEERING WOULD TEMPORARILY LO...

Oct 10, 2014 Engine 176,000 mi

THE LEFT HAND (DRIVER SIDE) HEAT SHIELD THAT COVERS THE EXHAUST MANIFOLD HAS COMPLETELY RUSTED AT THE BOLTING POINTS CAUSING THE COVER TO DISLODGE AND DRAG AGAINST THE STEERING SHAFT . SEVERAL TIMES WHILE TURNING AT INTERSECTIONS, ESPECIALLY WHEN MAKING LEFT TURNS, THE STEERING WOULD TEMPORARILY LO...

Oct 10, 2014 Steering 176,000 mi

THE LEFT HAND (DRIVER SIDE) HEAT SHIELD THAT COVERS THE EXHAUST MANIFOLD HAS COMPLETELY RUSTED AT THE BOLTING POINTS CAUSING THE COVER TO DISLODGE AND DRAG AGAINST THE STEERING SHAFT . SEVERAL TIMES WHILE TURNING AT INTERSECTIONS, ESPECIALLY WHEN MAKING LEFT TURNS, THE STEERING WOULD TEMPORARILY LO...

Oct 10, 2014 Engine 176,000 mi

THE LEFT HAND (DRIVER SIDE) HEAT SHIELD THAT COVERS THE EXHAUST MANIFOLD HAS COMPLETELY RUSTED AT THE BOLTING POINTS CAUSING THE COVER TO DISLODGE AND DRAG AGAINST THE STEERING SHAFT . SEVERAL TIMES WHILE TURNING AT INTERSECTIONS, ESPECIALLY WHEN MAKING LEFT TURNS, THE STEERING WOULD TEMPORARILY LO...

Oct 9, 2014 Steering 48,889 mi

I WENT TO DRIVE MY CAR FROM MY HOME PARKING SPACE AND WHEN TRIED TO TURN THE WHEEL IT WOULDN'T TURN. I TRIED AGAIN AND GOT THE STEERING WHEEL TO TURN SOME AMOUNT BUT IT WAS PRETTY HARD TO DO. AS I TURNED THE WHEEL A LITTLE MORE IT EASED UP A BIT AND THEN BECAME HARD AGAIN. PART OF TURNING THE WHEEL ...

Oct 9, 2014 Steering 48,889 mi

I WENT TO DRIVE MY CAR FROM MY HOME PARKING SPACE AND WHEN TRIED TO TURN THE WHEEL IT WOULDN'T TURN. I TRIED AGAIN AND GOT THE STEERING WHEEL TO TURN SOME AMOUNT BUT IT WAS PRETTY HARD TO DO. AS I TURNED THE WHEEL A LITTLE MORE IT EASED UP A BIT AND THEN BECAME HARD AGAIN. PART OF TURNING THE WHEEL ...

Sep 30, 2014 Steering 194,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT WAS CORRODE...

Sep 30, 2014 Steering 194,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT WAS CORRODE...

Sep 30, 2014 Steering 194,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT WAS CORRODE...

Sep 30, 2014 Steering 194,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT WAS CORRODE...

Sep 29, 2014 Steering 33,890 mi

I WAS DRIVING ALONG AND STARTED TO TURN UP A STREET AND IT TOOK 2 LANE'S BECAUSE THE STEERING CALM. FROZE UP AND HARD TO TURN. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME ALL THE 2004 FORD GRAND M. HAVE THE SAME PROB. . HOWEVER ,THEY HAVE NOT BEEN RECALLED ONLY THE 2005 - 2011. I HAD IT FIXED BECA...

Sep 29, 2014 Steering 33,890 mi

I WAS DRIVING ALONG AND STARTED TO TURN UP A STREET AND IT TOOK 2 LANE'S BECAUSE THE STEERING CALM. FROZE UP AND HARD TO TURN. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME ALL THE 2004 FORD GRAND M. HAVE THE SAME PROB. . HOWEVER ,THEY HAVE NOT BEEN RECALLED ONLY THE 2005 - 2011. I HAD IT FIXED BECA...

Sep 16, 2014 Exterior Lighting 69,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT BOTH. THE LOW AND HIGH BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. TH...

Sep 16, 2014 Exterior Lighting 69,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT BOTH. THE LOW AND HIGH BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. TH...

Sep 9, 2014 Electrical System

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS TURN OFF RANDOMLY AND CONSUMER UNABLE TO TURN THEM BACK ON. *SMD THE CONSUMER STATED THE PART NEEDED, WAS ON A 3 MONTH BACK ORDER. *JB

Sep 9, 2014 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS TURN OFF RANDOMLY AND CONSUMER UNABLE TO TURN THEM BACK ON. *SMD THE CONSUMER STATED THE PART NEEDED, WAS ON A 3 MONTH BACK ORDER. *JB

Sep 9, 2014 Electrical System

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS TURN OFF RANDOMLY AND CONSUMER UNABLE TO TURN THEM BACK ON. *SMD THE CONSUMER STATED THE PART NEEDED, WAS ON A 3 MONTH BACK ORDER. *JB

Sep 9, 2014 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS TURN OFF RANDOMLY AND CONSUMER UNABLE TO TURN THEM BACK ON. *SMD THE CONSUMER STATED THE PART NEEDED, WAS ON A 3 MONTH BACK ORDER. *JB

Sep 5, 2014 Service Brakes 162,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1...

Sep 5, 2014 Service Brakes 162,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1...

Sep 2, 2014 Exterior Lighting

HEADLIGHTS RANDOMLY TURN OFF WHILE DRIVING. FORD STATES THIS IS NOT A SAFETY ISSUES, IT IS! CAN'T BE DRIVING WITHOUT HEADLIGHTS; CAN CAUSE ACCIDENTS, TICKETS, FAILURE TO PASS STATE INSPECTIONS, ETC. FORD HAS ISSUED CUSTOMER RELATIONSHIP CAMPAIN 14N01, BUT THE PART TO FIX THIS PROBLEM IS ON BACK ...

Sep 2, 2014 Exterior Lighting

HEADLIGHTS RANDOMLY TURN OFF WHILE DRIVING. FORD STATES THIS IS NOT A SAFETY ISSUES, IT IS! CAN'T BE DRIVING WITHOUT HEADLIGHTS; CAN CAUSE ACCIDENTS, TICKETS, FAILURE TO PASS STATE INSPECTIONS, ETC. FORD HAS ISSUED CUSTOMER RELATIONSHIP CAMPAIN 14N01, BUT THE PART TO FIX THIS PROBLEM IS ON BACK ...

Aug 18, 2014 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A MANUFACTURER'S RECALL REGARDING THE HEADLIGHT MODULE AND WAS INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR...

Aug 18, 2014 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A MANUFACTURER'S RECALL REGARDING THE HEADLIGHT MODULE AND WAS INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR...

Aug 6, 2014 Exterior Lighting 110,000 mi

1ST INCIDENT: HEADLIGHTS WENT OFF ABOUT 2 MINUTES AFTER STARTING CAR AND BEGINNING TO DRIVE . WOULD NOT TURN ON AGAIN WHILE DRIVING OR WHEN CAR WAS STOPPED AND RUNNING. TURNED OFF CAR AND TRIED AGAIN. HEADLIGHTS WORKED FOR ABOUT 30 SECONDS. CONTINUING THIS PATTERN AFTER 2 WEEKS. HEADLIGHTS DO...

Aug 6, 2014 Exterior Lighting 110,000 mi

1ST INCIDENT: HEADLIGHTS WENT OFF ABOUT 2 MINUTES AFTER STARTING CAR AND BEGINNING TO DRIVE . WOULD NOT TURN ON AGAIN WHILE DRIVING OR WHEN CAR WAS STOPPED AND RUNNING. TURNED OFF CAR AND TRIED AGAIN. HEADLIGHTS WORKED FOR ABOUT 30 SECONDS. CONTINUING THIS PATTERN AFTER 2 WEEKS. HEADLIGHTS DO...

Aug 4, 2014 Exterior Lighting 95,203 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,203.

Aug 4, 2014 Exterior Lighting 95,203 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,203.

Aug 4, 2014 Exterior Lighting 95,203 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,203.

Aug 4, 2014 Exterior Lighting 95,203 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,203.

Jul 29, 2014 Fuel System, Gasoline 170,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A FUEL ODOR EMITTED FROM THE VEHICLES VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE...

Jul 29, 2014 Fuel System, Gasoline 170,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A FUEL ODOR EMITTED FROM THE VEHICLES VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE...

Jul 24, 2014 Exterior Lighting 77,388 mi

OUR HEADLIGHTS JUST STOPPED WORKING. YOU CANT TURN THEM ON AND THE ONLY WAY YOU CAN TURN THE HEADLIGHTS ON IS TO PUSH THE STICK FORWARD AND HOLD IT FORWARD WHILE YOU ARE DRIVING DOWN THE ROAD. OTHER THAN THAT, THEY WONT COME ON. ALL OTHER LIGHTS ARE OPERATING FINE. *TR

Jul 24, 2014 Exterior Lighting 77,388 mi

OUR HEADLIGHTS JUST STOPPED WORKING. YOU CANT TURN THEM ON AND THE ONLY WAY YOU CAN TURN THE HEADLIGHTS ON IS TO PUSH THE STICK FORWARD AND HOLD IT FORWARD WHILE YOU ARE DRIVING DOWN THE ROAD. OTHER THAN THAT, THEY WONT COME ON. ALL OTHER LIGHTS ARE OPERATING FINE. *TR

Jul 23, 2014 Steering 56,000 mi

AFTER BEING IDLE FOR APPROXIMATELY ONE WEEK, AND DRIVING THE CAR FROM THE DRIVEWAY, THE STEERING WHEEL BECAME VERY LOOSE AS IF THE STEERING WHEEL WAS GOING TO FALL OFF. THERE IS A CLICKING NOISE MADE AS YOU TURNED THE STEERING WHEEL AND THE WHEELS DO TURN ON THE CAR. WE HAD THE CAR TOWED TO A FORD...

Jul 23, 2014 Steering 56,000 mi

AFTER BEING IDLE FOR APPROXIMATELY ONE WEEK, AND DRIVING THE CAR FROM THE DRIVEWAY, THE STEERING WHEEL BECAME VERY LOOSE AS IF THE STEERING WHEEL WAS GOING TO FALL OFF. THERE IS A CLICKING NOISE MADE AS YOU TURNED THE STEERING WHEEL AND THE WHEELS DO TURN ON THE CAR. WE HAD THE CAR TOWED TO A FORD...

Jul 22, 2014 Exterior Lighting 97,200 mi

BOTH HEADLIGHTS SUDDENLY WOULDN'T TURN ON. VERY DANGEROUS. NIGHT DRIVING PROHIBITED. FORD HAS AGREED TO REPAIR DUE TO VOLUNTARY RECALL. GLAD THIS DIDN'T HAPPEN WHEN I WAS OUT AT NIGHT. I LIVE NEAR DARK DANGEROUS HIGHWAYS AND THIS COULD HAVE LED TO FATAL DRIVING CONDITIONS HAD IT HAPPENED ON THE ROAD...

Jul 22, 2014 Exterior Lighting 97,200 mi

BOTH HEADLIGHTS SUDDENLY WOULDN'T TURN ON. VERY DANGEROUS. NIGHT DRIVING PROHIBITED. FORD HAS AGREED TO REPAIR DUE TO VOLUNTARY RECALL. GLAD THIS DIDN'T HAPPEN WHEN I WAS OUT AT NIGHT. I LIVE NEAR DARK DANGEROUS HIGHWAYS AND THIS COULD HAVE LED TO FATAL DRIVING CONDITIONS HAD IT HAPPENED ON THE ROAD...

Jul 20, 2014 Electrical System 97,000 mi

HEADLIGHTS WOULD NOT LIGHT HAD TO HOLD THE DIMMER SWITCH TO FLASH. WHAT IS THE POTENTIAL COST OF A FATALITY DUE TO THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD? WAKEUP FORD.... DON'T YOU SEE THE BIG PICTURE OR ARE YOUR LIGHTS OUT TOO?!!!! *TR

Jul 20, 2014 Exterior Lighting 97,000 mi

HEADLIGHTS WOULD NOT LIGHT HAD TO HOLD THE DIMMER SWITCH TO FLASH. WHAT IS THE POTENTIAL COST OF A FATALITY DUE TO THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD? WAKEUP FORD.... DON'T YOU SEE THE BIG PICTURE OR ARE YOUR LIGHTS OUT TOO?!!!! *TR

Jul 20, 2014 Electrical System 97,000 mi

HEADLIGHTS WOULD NOT LIGHT HAD TO HOLD THE DIMMER SWITCH TO FLASH. WHAT IS THE POTENTIAL COST OF A FATALITY DUE TO THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD? WAKEUP FORD.... DON'T YOU SEE THE BIG PICTURE OR ARE YOUR LIGHTS OUT TOO?!!!! *TR

Jul 20, 2014 Exterior Lighting 97,000 mi

HEADLIGHTS WOULD NOT LIGHT HAD TO HOLD THE DIMMER SWITCH TO FLASH. WHAT IS THE POTENTIAL COST OF A FATALITY DUE TO THE HEADLIGHTS GOING OUT WHILE DRIVING DOWN THE ROAD? WAKEUP FORD.... DON'T YOU SEE THE BIG PICTURE OR ARE YOUR LIGHTS OUT TOO?!!!! *TR

Jul 14, 2014 Steering 110,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE POWER STEERING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTI...

Jul 14, 2014 Exterior Lighting 131,500 mi

WHILE MY WIFE WAS DRIVING HOME AT NIGHT, HER HEADLIGHTS WENT OUT ON HER 2004 MERCURY GRAND MARQUIS. SHE TRIED ALL COMBINATIONS TO GET THE LIGHTS BACK ON AND HAD TO HOLD THE HIGH BEAM PASSING LIGHT UP WHILE DRIVING THE REST OF THE WAY HOME. I TOOK THE CAR TO THE LOCAL FORD DEALER TO GET IT REPAIRED...

Jul 14, 2014 Steering 110,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE POWER STEERING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTI...

Jul 14, 2014 Exterior Lighting 131,500 mi

WHILE MY WIFE WAS DRIVING HOME AT NIGHT, HER HEADLIGHTS WENT OUT ON HER 2004 MERCURY GRAND MARQUIS. SHE TRIED ALL COMBINATIONS TO GET THE LIGHTS BACK ON AND HAD TO HOLD THE HIGH BEAM PASSING LIGHT UP WHILE DRIVING THE REST OF THE WAY HOME. I TOOK THE CAR TO THE LOCAL FORD DEALER TO GET IT REPAIRED...

Jul 11, 2014 Steering 92,000 mi

MY 2004 GRAND MARQUIS IS STEERING LIKE A TANK. I TOOK IT TO MY MECHANIC AND HE INFORMED ME THAT THE LOWER IMMEDIATE SHAFT WAS CORRODED AND THAT THERE WAS A RECALL 13S08 BY FORD FOR THIS STEERING PROBLEM AND THAT I SHOULD TAKE MY CAR TO A FORD DEALER. WHEN I GOT HOME I CHECKED TO SEE IF THE RECALL W...

Jul 11, 2014 Steering 92,000 mi

MY 2004 GRAND MARQUIS IS STEERING LIKE A TANK. I TOOK IT TO MY MECHANIC AND HE INFORMED ME THAT THE LOWER IMMEDIATE SHAFT WAS CORRODED AND THAT THERE WAS A RECALL 13S08 BY FORD FOR THIS STEERING PROBLEM AND THAT I SHOULD TAKE MY CAR TO A FORD DEALER. WHEN I GOT HOME I CHECKED TO SEE IF THE RECALL W...

Jul 7, 2014 Exterior Lighting 144,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN TURNED ON MANUALLY OR WHEN TURNED ON BY THE AUTOMATIC SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS AWARE OF TH...

Jul 7, 2014 Exterior Lighting 144,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN TURNED ON MANUALLY OR WHEN TURNED ON BY THE AUTOMATIC SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS AWARE OF TH...

Jul 7, 2014 Exterior Lighting 144,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN TURNED ON MANUALLY OR WHEN TURNED ON BY THE AUTOMATIC SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS AWARE OF TH...

Jul 7, 2014 Exterior Lighting 144,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN TURNED ON MANUALLY OR WHEN TURNED ON BY THE AUTOMATIC SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS AWARE OF TH...

Jun 25, 2014 Steering 49,843 mi

VEHICLE HARD TO STEER. HAD TO REPLACE LOWER STEERING SHAFT. *TR

Jun 25, 2014 Steering 49,843 mi

VEHICLE HARD TO STEER. HAD TO REPLACE LOWER STEERING SHAFT. *TR

Jun 23, 2014 Steering 148,000 mi

I WAS DRIVING DOWN AN INTERSTATE FREEWAY AT 65MPH AND CAME TO A CURVE, THE STEERING WAS VERY TIGHT AND WAS UNABLE TO KEEP THE CAR IN MY LANE. LUCKILY THERE WAS NO ONE NEXT TO ME AT THE TIME. FROM THAT TIME ON THE STEERING KEPT GETTING TIGHTER AND TIGHTER. I HAD TO USE BODILY FORCE TO PHYSICALLY T...

Jun 23, 2014 Steering 148,000 mi

I WAS DRIVING DOWN AN INTERSTATE FREEWAY AT 65MPH AND CAME TO A CURVE, THE STEERING WAS VERY TIGHT AND WAS UNABLE TO KEEP THE CAR IN MY LANE. LUCKILY THERE WAS NO ONE NEXT TO ME AT THE TIME. FROM THAT TIME ON THE STEERING KEPT GETTING TIGHTER AND TIGHTER. I HAD TO USE BODILY FORCE TO PHYSICALLY T...

Jun 5, 2014 Steering 77,083 mi

STEERING WAS TIGHT AND AS I TURNED THE WHEEL, THE STEERING BECAME LOOSE. I TOOK THE VEHICLE TO MY MECHANIC AND HE TOLD ME THAT THE STEERING SHAFT ASSEMBLY HAD TO BE REPLACED BECAUSE OF RUST. HE ALSO TOLD ME THAT I WAS CLOSE TO HAVING A FULL STEERING COLLAPSE. I NOW KNOW THAT THIS WAS A RECALL IT...

Jun 5, 2014 Steering 77,083 mi

STEERING WAS TIGHT AND AS I TURNED THE WHEEL, THE STEERING BECAME LOOSE. I TOOK THE VEHICLE TO MY MECHANIC AND HE TOLD ME THAT THE STEERING SHAFT ASSEMBLY HAD TO BE REPLACED BECAUSE OF RUST. HE ALSO TOLD ME THAT I WAS CLOSE TO HAVING A FULL STEERING COLLAPSE. I NOW KNOW THAT THIS WAS A RECALL IT...

May 30, 2014 Steering 68,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT...

May 30, 2014 Exterior Lighting 118,258 mi

MY LIGHT CONTROL MODULE HAS BEEN DETERMINED BY THE LOCAL DEALER TO BE DEFECTIVE. I'VE BEEN TOLD IT IS ON BACK ORDER W/ NO ETA. I'VE SINCE BEEN TOLD THE NHTSA HAS INEXPLICABLY FOUND THIS TO "NOT BE A SAFETY ISSUE". I'M WONDERING ON WHAT PLANET THE NHTSA DRIVES THAT HAVING INTERMITTENTLY WORKING HEAD...

May 30, 2014 Steering 68,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO CONTROL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT...

May 30, 2014 Exterior Lighting 118,258 mi

MY LIGHT CONTROL MODULE HAS BEEN DETERMINED BY THE LOCAL DEALER TO BE DEFECTIVE. I'VE BEEN TOLD IT IS ON BACK ORDER W/ NO ETA. I'VE SINCE BEEN TOLD THE NHTSA HAS INEXPLICABLY FOUND THIS TO "NOT BE A SAFETY ISSUE". I'M WONDERING ON WHAT PLANET THE NHTSA DRIVES THAT HAVING INTERMITTENTLY WORKING HEAD...

May 20, 2014 Steering 130,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SWAY FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS...

May 20, 2014 Steering 130,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SWAY FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS...

May 19, 2014 Engine 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE VEHICLE CONTINUOUSLY LEAKED COOLANT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT DISCLOS...

May 19, 2014 Engine And Engine Cooling 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE VEHICLE CONTINUOUSLY LEAKED COOLANT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT DISCLOS...

May 19, 2014 Engine 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE VEHICLE CONTINUOUSLY LEAKED COOLANT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT DISCLOS...

May 19, 2014 Engine And Engine Cooling 85,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE VEHICLE CONTINUOUSLY LEAKED COOLANT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT DISCLOS...

May 15, 2014 Electrical System

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHENEVER THE AIR CONDITIONER MECHANISM WAS ACTIVATED THE AIR FAILED TO FLOW THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT THE AIR CONDITIONER CONTROL MODULE NEEDED TO BE REPLACE...

May 15, 2014 Equipment

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHENEVER THE AIR CONDITIONER MECHANISM WAS ACTIVATED THE AIR FAILED TO FLOW THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT THE AIR CONDITIONER CONTROL MODULE NEEDED TO BE REPLACE...

May 15, 2014 Electrical System

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHENEVER THE AIR CONDITIONER MECHANISM WAS ACTIVATED THE AIR FAILED TO FLOW THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT THE AIR CONDITIONER CONTROL MODULE NEEDED TO BE REPLACE...

May 15, 2014 Equipment

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED WHENEVER THE AIR CONDITIONER MECHANISM WAS ACTIVATED THE AIR FAILED TO FLOW THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT THE AIR CONDITIONER CONTROL MODULE NEEDED TO BE REPLACE...

Apr 28, 2014 Electrical System

I HAVE PAID OVER 500 BUCKS THE FIRST TIME FOR THE LIGHTING CONTROL MODULE. I HAD MY HEADLIGHTS CUT OFF ON ME WHILE I WAS DRIVING ONE DAY MORE THAN 3 YEARS AGO. I HAD TOMMY VAGHUN IN HOUSTON TX REPAIR IT. NOW I HAVE THE SAME PROBLEM AGAIN. THIS IS A PART THAT IS VERY EXPENISVE TO REPAIR. I HAVE NO CL...

Apr 28, 2014 Exterior Lighting

I HAVE PAID OVER 500 BUCKS THE FIRST TIME FOR THE LIGHTING CONTROL MODULE. I HAD MY HEADLIGHTS CUT OFF ON ME WHILE I WAS DRIVING ONE DAY MORE THAN 3 YEARS AGO. I HAD TOMMY VAGHUN IN HOUSTON TX REPAIR IT. NOW I HAVE THE SAME PROBLEM AGAIN. THIS IS A PART THAT IS VERY EXPENISVE TO REPAIR. I HAVE NO CL...

Apr 28, 2014 Exterior Lighting 54,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD FLICKER ON AND OFF WHILE ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTING CONTROL MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED RANDOMLY. THE MANUFACTURER WAS NOTIF...

Apr 28, 2014 Electrical System

I HAVE PAID OVER 500 BUCKS THE FIRST TIME FOR THE LIGHTING CONTROL MODULE. I HAD MY HEADLIGHTS CUT OFF ON ME WHILE I WAS DRIVING ONE DAY MORE THAN 3 YEARS AGO. I HAD TOMMY VAGHUN IN HOUSTON TX REPAIR IT. NOW I HAVE THE SAME PROBLEM AGAIN. THIS IS A PART THAT IS VERY EXPENISVE TO REPAIR. I HAVE NO CL...

Apr 28, 2014 Exterior Lighting

I HAVE PAID OVER 500 BUCKS THE FIRST TIME FOR THE LIGHTING CONTROL MODULE. I HAD MY HEADLIGHTS CUT OFF ON ME WHILE I WAS DRIVING ONE DAY MORE THAN 3 YEARS AGO. I HAD TOMMY VAGHUN IN HOUSTON TX REPAIR IT. NOW I HAVE THE SAME PROBLEM AGAIN. THIS IS A PART THAT IS VERY EXPENISVE TO REPAIR. I HAVE NO CL...

Apr 28, 2014 Exterior Lighting 54,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD FLICKER ON AND OFF WHILE ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTING CONTROL MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED RANDOMLY. THE MANUFACTURER WAS NOTIF...

Apr 24, 2014 Electrical System 126,000 mi

WHILE DRIVING IN THE EVENING ON AN UNLIT ROAD WITH MY 10YR OLD IN THE CAR MY HEADLIGHTS JUST WENT OUT. THERE WAS NO PLACE TO PULL OVER AND WE CAME WITHIN INCHES OF ENDING UP IN A RAVINE. I HAVE READ YOUR NHTSA REPORT ON THE ISSUES WITH FORD LCMS AND I FIND IT RIDICULOUS THAT THIS IS NOT CONSIDERE...

Apr 24, 2014 Exterior Lighting 126,000 mi

WHILE DRIVING IN THE EVENING ON AN UNLIT ROAD WITH MY 10YR OLD IN THE CAR MY HEADLIGHTS JUST WENT OUT. THERE WAS NO PLACE TO PULL OVER AND WE CAME WITHIN INCHES OF ENDING UP IN A RAVINE. I HAVE READ YOUR NHTSA REPORT ON THE ISSUES WITH FORD LCMS AND I FIND IT RIDICULOUS THAT THIS IS NOT CONSIDERE...

Apr 24, 2014 Electrical System 126,000 mi

WHILE DRIVING IN THE EVENING ON AN UNLIT ROAD WITH MY 10YR OLD IN THE CAR MY HEADLIGHTS JUST WENT OUT. THERE WAS NO PLACE TO PULL OVER AND WE CAME WITHIN INCHES OF ENDING UP IN A RAVINE. I HAVE READ YOUR NHTSA REPORT ON THE ISSUES WITH FORD LCMS AND I FIND IT RIDICULOUS THAT THIS IS NOT CONSIDERE...

Apr 24, 2014 Exterior Lighting 126,000 mi

WHILE DRIVING IN THE EVENING ON AN UNLIT ROAD WITH MY 10YR OLD IN THE CAR MY HEADLIGHTS JUST WENT OUT. THERE WAS NO PLACE TO PULL OVER AND WE CAME WITHIN INCHES OF ENDING UP IN A RAVINE. I HAVE READ YOUR NHTSA REPORT ON THE ISSUES WITH FORD LCMS AND I FIND IT RIDICULOUS THAT THIS IS NOT CONSIDERE...

Apr 21, 2014 Exterior Lighting 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE LIGHTS RE-ILLUMINATED AFTER THE CONTACT PULLED OVER AND WAITED 5-10 MINUTES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOT...

Apr 21, 2014 Exterior Lighting 58,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE LIGHTS RE-ILLUMINATED AFTER THE CONTACT PULLED OVER AND WAITED 5-10 MINUTES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOT...

Apr 13, 2014 Exterior Lighting 143,687 mi

I WAS TRAVELING FROM MEMPHIS TN. BACK HOME TO JONESBORO AR. AND THE LIGHTS JUST STOP WORKING IT WAS ABOUT 9:30 AT NIGHT ON EXPRESSWAY AND ALL OF A SUDDEN NO LIGHTS AND THEY DIDN'T COME BACK ON THE HEADLIGHTS AND I HAD TO PULL THE FLASH TO PASS FOWARD AND HOLD JUST TO HAVE LIGHTS THE WHOLE TRIP HOME ...

Apr 13, 2014 Exterior Lighting 143,687 mi

I WAS TRAVELING FROM MEMPHIS TN. BACK HOME TO JONESBORO AR. AND THE LIGHTS JUST STOP WORKING IT WAS ABOUT 9:30 AT NIGHT ON EXPRESSWAY AND ALL OF A SUDDEN NO LIGHTS AND THEY DIDN'T COME BACK ON THE HEADLIGHTS AND I HAD TO PULL THE FLASH TO PASS FOWARD AND HOLD JUST TO HAVE LIGHTS THE WHOLE TRIP HOME ...

Apr 10, 2014 Exterior Lighting 82,000 mi

I WAS GETTING READY TO LEAVE MY OFFICE AT DARK, STARTED MY CAR AND HEADLIGHTS DID NOT COME ON, EVERYTHING ELSE WAS WORKING. IT IS NOW APRIL 10, 2014. ABOUT 2 MONTHS AGO MY LIGHTS HAVE BEEN WORKING INTERMITTENTLY, I WILL BE DRIVING DOWN HIGHWAY AND THEY WILL GO OUT. I PULL THE TURN LEVER TO BRIGHT...

Apr 10, 2014 Exterior Lighting 82,000 mi

I WAS GETTING READY TO LEAVE MY OFFICE AT DARK, STARTED MY CAR AND HEADLIGHTS DID NOT COME ON, EVERYTHING ELSE WAS WORKING. IT IS NOW APRIL 10, 2014. ABOUT 2 MONTHS AGO MY LIGHTS HAVE BEEN WORKING INTERMITTENTLY, I WILL BE DRIVING DOWN HIGHWAY AND THEY WILL GO OUT. I PULL THE TURN LEVER TO BRIGHT...

Apr 9, 2014 Exterior Lighting 72,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT BOTH HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE...

Apr 9, 2014 Exterior Lighting 72,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT BOTH HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE...

Apr 4, 2014 Exterior Lighting 70,000 mi

WHILE DRIVING, HEADLIGHTS GO OUT. THERE ARE HUNDREDS OF REPORTS ABOUT THIS ON THE WEB, BUT FORD HAS DONE NOTHING ABOUT IT. THEY DON'T EVEN TELL OWNERS WHAT TO DO WHEN THE HEADLAMPS GO OUT IN SUCH A DANGEROUS EMERGENCY. (BY HOLDING THE HEADLIGHT CONTROL ARM BACK IN THE HIGH BEAM POSITION, THE ...

Apr 4, 2014 Steering Crash 50,000 mi

THE OCCUPANTS (MALE DRIVER, FEMALE PASSENGER) WERE DRIVING DURING DAYLIGHT HOURS BACK HOME FROM AN APPOINTMENT. AS THE VEHICLE APPROACHED A CURVE THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL TO ANY EXTENT TO HOLD HIS LANE IN THE CURVE. THE VEHICLE CRASHED THROUGH A GUARD RAIL AND CAME TO REST ...

Apr 4, 2014 Exterior Lighting 70,000 mi

WHILE DRIVING, HEADLIGHTS GO OUT. THERE ARE HUNDREDS OF REPORTS ABOUT THIS ON THE WEB, BUT FORD HAS DONE NOTHING ABOUT IT. THEY DON'T EVEN TELL OWNERS WHAT TO DO WHEN THE HEADLAMPS GO OUT IN SUCH A DANGEROUS EMERGENCY. (BY HOLDING THE HEADLIGHT CONTROL ARM BACK IN THE HIGH BEAM POSITION, THE ...

Apr 4, 2014 Steering Crash 50,000 mi

THE OCCUPANTS (MALE DRIVER, FEMALE PASSENGER) WERE DRIVING DURING DAYLIGHT HOURS BACK HOME FROM AN APPOINTMENT. AS THE VEHICLE APPROACHED A CURVE THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL TO ANY EXTENT TO HOLD HIS LANE IN THE CURVE. THE VEHICLE CRASHED THROUGH A GUARD RAIL AND CAME TO REST ...

Apr 2, 2014 Steering 88,232 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HOLSTER HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANU...

Apr 2, 2014 Steering 90,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAN...

Apr 2, 2014 Steering 88,232 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HOLSTER HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANU...

Apr 2, 2014 Steering 90,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER INTERMEDIATE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAN...

Mar 20, 2014 Structure 27,500 mi

I NOTICE SMALL PAINT PEELING AT FIRST AROUND BACK WINDOW THEN SINCE HAVE SEVER PAINT ISSUES ON BOTH SIDES OF CAR NEAR REAR WINDOW GOING TO ROOF . ALSO OTHER POINTS ON CAR BODY PAINT PEELING NOT STAYING TO CAR SURFACE . THIS CAR HAS NOW ONLY 44000 AND HAS BEEN RARELY USED AND MOSTLY GARAGED . IT WAS ...

Mar 20, 2014 Visibility/wiper 32,555 mi

I WAS DRIVING HOME WITH MY WIFE AND WIPERS CAME ON IN DELAY MODE BY THEMSELVES WITHOUT ME TOUCHING ANYTHING . I CALLED MY DEALER AND WAS TOLD THAT THEY THOUGHT IT WAS THE WIPER MOTOR OR THE MULTI FUNCTION SWITCH . FIRST I REPLACED MULTI FUNCTION SWITCH AND THE SAME ISSUE WIPER CAME ON IN DELAY MODE ...

Mar 20, 2014 Structure 27,500 mi

I NOTICE SMALL PAINT PEELING AT FIRST AROUND BACK WINDOW THEN SINCE HAVE SEVER PAINT ISSUES ON BOTH SIDES OF CAR NEAR REAR WINDOW GOING TO ROOF . ALSO OTHER POINTS ON CAR BODY PAINT PEELING NOT STAYING TO CAR SURFACE . THIS CAR HAS NOW ONLY 44000 AND HAS BEEN RARELY USED AND MOSTLY GARAGED . IT WAS ...

Mar 20, 2014 Visibility/wiper 32,555 mi

I WAS DRIVING HOME WITH MY WIFE AND WIPERS CAME ON IN DELAY MODE BY THEMSELVES WITHOUT ME TOUCHING ANYTHING . I CALLED MY DEALER AND WAS TOLD THAT THEY THOUGHT IT WAS THE WIPER MOTOR OR THE MULTI FUNCTION SWITCH . FIRST I REPLACED MULTI FUNCTION SWITCH AND THE SAME ISSUE WIPER CAME ON IN DELAY MODE ...

Mar 16, 2014 Exterior Lighting 56,412 mi

WHILE DRIVING AT NIGHT THE HEADLIGHTS GO ON AND OFF AT WILL. HAVE TO HOLD HEADLIGHT LEVER TO GET LIGHTS ON AND ONLY THEN BRIGHT LIGHTS.VERY UNSAFE. *TR

Mar 16, 2014 Exterior Lighting 56,412 mi

WHILE DRIVING AT NIGHT THE HEADLIGHTS GO ON AND OFF AT WILL. HAVE TO HOLD HEADLIGHT LEVER TO GET LIGHTS ON AND ONLY THEN BRIGHT LIGHTS.VERY UNSAFE. *TR

Feb 26, 2014 Electrical System 71,850 mi

WHILE DRIVING AT NIGHT JUST PRIOR TO ENTERING I-77 IN COLUMBIA SC MY HEADLIGHTS WENT OFF WITHOUT WARNING. I COULD ONLY KEEP THEM ON BY HOLDING DOWN THE HIGH BEAM LEVER UNTIL I GOT HOME. SINCE THEN THEY WILL SOMETIME WORK AND SOMETIME NOT. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY GAVE ME AN ES...

Feb 26, 2014 Exterior Lighting 71,850 mi

WHILE DRIVING AT NIGHT JUST PRIOR TO ENTERING I-77 IN COLUMBIA SC MY HEADLIGHTS WENT OFF WITHOUT WARNING. I COULD ONLY KEEP THEM ON BY HOLDING DOWN THE HIGH BEAM LEVER UNTIL I GOT HOME. SINCE THEN THEY WILL SOMETIME WORK AND SOMETIME NOT. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY GAVE ME AN ES...

Feb 26, 2014 Electrical System 71,850 mi

WHILE DRIVING AT NIGHT JUST PRIOR TO ENTERING I-77 IN COLUMBIA SC MY HEADLIGHTS WENT OFF WITHOUT WARNING. I COULD ONLY KEEP THEM ON BY HOLDING DOWN THE HIGH BEAM LEVER UNTIL I GOT HOME. SINCE THEN THEY WILL SOMETIME WORK AND SOMETIME NOT. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY GAVE ME AN ES...

Feb 26, 2014 Exterior Lighting 71,850 mi

WHILE DRIVING AT NIGHT JUST PRIOR TO ENTERING I-77 IN COLUMBIA SC MY HEADLIGHTS WENT OFF WITHOUT WARNING. I COULD ONLY KEEP THEM ON BY HOLDING DOWN THE HIGH BEAM LEVER UNTIL I GOT HOME. SINCE THEN THEY WILL SOMETIME WORK AND SOMETIME NOT. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY GAVE ME AN ES...

Jan 31, 2014 Exterior Lighting 70,083 mi

WE WERE DRIVING ON RTE 202 IN CHALFONT, PA AND TURNED ONTO RTE 152 HEADING SOUTH. WHILE DRIVING ALONG AN UNLIT PART OF THE ROAD, THE HEADLIGHTS WENT OUT. THE SWITCH WAS NOT WORKING TO TURN ON OR OFF. I WENT OFF THE ROAD BUT WAS ABLE TO RECOVER SAFELY. I TURNED THE CAR AROUND AND HEADED HOME. LIGHTS ...

Jan 31, 2014 Exterior Lighting 70,083 mi

WE WERE DRIVING ON RTE 202 IN CHALFONT, PA AND TURNED ONTO RTE 152 HEADING SOUTH. WHILE DRIVING ALONG AN UNLIT PART OF THE ROAD, THE HEADLIGHTS WENT OUT. THE SWITCH WAS NOT WORKING TO TURN ON OR OFF. I WENT OFF THE ROAD BUT WAS ABLE TO RECOVER SAFELY. I TURNED THE CAR AROUND AND HEADED HOME. LIGHTS ...

Dec 16, 2013 Steering 124,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN WITHOUT FORCE. THE CONTACT HAD TO USE EXTREME BODLIY FORCE TO COMPLETE ANY TURNS. THE FAILURE WAS RECURRING. THE CONTACT INSPECTED THE VEHICLE AND DISCOV...

Dec 16, 2013 Exterior Lighting 66,000 mi

I WAS DRIVING ON THE INTERSTATE WHEN THE HEADLIGHTS WENT OFF SUDDENLY. THE ONLY WAY I COULD GET LIGHTS WAS BY HOLDING THE DIMMER SWITCH TOWARD ME ON BRIGHT. THEN IT WOULD SUDDENLY CLICK BACK ON AND THEN GO OFF AGAIN. IT WAS VERY SCARY. AFTER LOOKING THIS UP ON THE INTERNET THIS SAME SAFETY ISSUE H...

Dec 16, 2013 Steering 124,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN WITHOUT FORCE. THE CONTACT HAD TO USE EXTREME BODLIY FORCE TO COMPLETE ANY TURNS. THE FAILURE WAS RECURRING. THE CONTACT INSPECTED THE VEHICLE AND DISCOV...

Dec 16, 2013 Exterior Lighting 66,000 mi

I WAS DRIVING ON THE INTERSTATE WHEN THE HEADLIGHTS WENT OFF SUDDENLY. THE ONLY WAY I COULD GET LIGHTS WAS BY HOLDING THE DIMMER SWITCH TOWARD ME ON BRIGHT. THEN IT WOULD SUDDENLY CLICK BACK ON AND THEN GO OFF AGAIN. IT WAS VERY SCARY. AFTER LOOKING THIS UP ON THE INTERNET THIS SAME SAFETY ISSUE H...

Dec 13, 2013 Electrical System 97,850 mi

WHILE DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS AT NIGHT, MY HEADLIGHTS WENT OUT UNEXPECTEDLY. THEY WOULD NOT TURN BACK ON, EITHER IN THE AUTOMATIC OR MANUAL "ON" SETTING. THIS PROBLEM CONTINUES TO HAPPEN. SOMETIMES THE LIGHTS WORK, BUT THEN WILL TURN OFF WITHOUT WARNING. I RESEARCHED THIS...

Dec 13, 2013 Exterior Lighting 97,850 mi

WHILE DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS AT NIGHT, MY HEADLIGHTS WENT OUT UNEXPECTEDLY. THEY WOULD NOT TURN BACK ON, EITHER IN THE AUTOMATIC OR MANUAL "ON" SETTING. THIS PROBLEM CONTINUES TO HAPPEN. SOMETIMES THE LIGHTS WORK, BUT THEN WILL TURN OFF WITHOUT WARNING. I RESEARCHED THIS...

Dec 13, 2013 Electrical System 97,850 mi

WHILE DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS AT NIGHT, MY HEADLIGHTS WENT OUT UNEXPECTEDLY. THEY WOULD NOT TURN BACK ON, EITHER IN THE AUTOMATIC OR MANUAL "ON" SETTING. THIS PROBLEM CONTINUES TO HAPPEN. SOMETIMES THE LIGHTS WORK, BUT THEN WILL TURN OFF WITHOUT WARNING. I RESEARCHED THIS...

Dec 13, 2013 Exterior Lighting 97,850 mi

WHILE DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS AT NIGHT, MY HEADLIGHTS WENT OUT UNEXPECTEDLY. THEY WOULD NOT TURN BACK ON, EITHER IN THE AUTOMATIC OR MANUAL "ON" SETTING. THIS PROBLEM CONTINUES TO HAPPEN. SOMETIMES THE LIGHTS WORK, BUT THEN WILL TURN OFF WITHOUT WARNING. I RESEARCHED THIS...

Dec 6, 2013 Steering 152,489 mi

THE POWER STEERING DID NOT FEEL RIGHT TO ME SO I TOOK IT TO TRIANGLE SERVICE CENTER, 177 BOSTON RD, CHELMSFORD. THEY INSPECTED THE POWER STEERING SYSTEM AND THE INTERMEDIATE (LOWER) SHAFT WAS BINDING AND NEEDED REPLACEMENT. HOWEVER, BECAUSE OF THE FORD RECALL FOR 2005-2011 FORD VEHICLES, I CAN NOT...

Dec 6, 2013 Steering 152,489 mi

THE POWER STEERING DID NOT FEEL RIGHT TO ME SO I TOOK IT TO TRIANGLE SERVICE CENTER, 177 BOSTON RD, CHELMSFORD. THEY INSPECTED THE POWER STEERING SYSTEM AND THE INTERMEDIATE (LOWER) SHAFT WAS BINDING AND NEEDED REPLACEMENT. HOWEVER, BECAUSE OF THE FORD RECALL FOR 2005-2011 FORD VEHICLES, I CAN NOT...

Nov 26, 2013 Electrical System 105,000 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 55 WHEN I NOTICED MY HEADLIGHTS WERE NOT REFLECTING OFF THE ROAD SIGNS. I PULLED OVER AND CHECKED MY LIGHTS AND NOTICED I ONLY HAD PARKING LIGHTS NOT HEADLIGHTS AT ALL. I GOT BACK IN THE CAR AND TRIED THE LIGHT SWITCH BUT NOTHING CAME ON. I HAD TO HAVE THE CAR TOW...

Nov 26, 2013 Exterior Lighting 105,000 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 55 WHEN I NOTICED MY HEADLIGHTS WERE NOT REFLECTING OFF THE ROAD SIGNS. I PULLED OVER AND CHECKED MY LIGHTS AND NOTICED I ONLY HAD PARKING LIGHTS NOT HEADLIGHTS AT ALL. I GOT BACK IN THE CAR AND TRIED THE LIGHT SWITCH BUT NOTHING CAME ON. I HAD TO HAVE THE CAR TOW...

Nov 26, 2013 Electrical System 105,000 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 55 WHEN I NOTICED MY HEADLIGHTS WERE NOT REFLECTING OFF THE ROAD SIGNS. I PULLED OVER AND CHECKED MY LIGHTS AND NOTICED I ONLY HAD PARKING LIGHTS NOT HEADLIGHTS AT ALL. I GOT BACK IN THE CAR AND TRIED THE LIGHT SWITCH BUT NOTHING CAME ON. I HAD TO HAVE THE CAR TOW...

Nov 26, 2013 Exterior Lighting 105,000 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 55 WHEN I NOTICED MY HEADLIGHTS WERE NOT REFLECTING OFF THE ROAD SIGNS. I PULLED OVER AND CHECKED MY LIGHTS AND NOTICED I ONLY HAD PARKING LIGHTS NOT HEADLIGHTS AT ALL. I GOT BACK IN THE CAR AND TRIED THE LIGHT SWITCH BUT NOTHING CAME ON. I HAD TO HAVE THE CAR TOW...

Nov 22, 2013 Steering 95,000 mi

THE VEHICLE WAS BEING HARD TO STEER AND TURN - TOLD IT TO THE DEALER AND WAS DECLARED UNSAFE TO BE ON ROAD. HAD TO GET THE STEERING COLUMN CHANGED TO THE TURN OF $679.00 - STILL HAVE DEFECTIVE PART AND RECEIPT FOR THE WORK THAT WAS DONE. *TR

Nov 22, 2013 Steering 95,000 mi

THE VEHICLE WAS BEING HARD TO STEER AND TURN - TOLD IT TO THE DEALER AND WAS DECLARED UNSAFE TO BE ON ROAD. HAD TO GET THE STEERING COLUMN CHANGED TO THE TURN OF $679.00 - STILL HAVE DEFECTIVE PART AND RECEIPT FOR THE WORK THAT WAS DONE. *TR

Oct 24, 2013 Steering 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO CHANGE LANES, THE STEERING WHEEL SEIZED THEN RELEASED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DI...

Oct 24, 2013 Exterior Lighting 124,500 mi

I WAS DRIVING SOUTHBOUND ON ROUTE 95 FROM BALTIMORE TO WASHINGTON AT NIGHT. WHILE DRIVING, MY HEADLIGHTS SUDDENLY WENT OUT. I NORMALLY KEEP THE HEADLIGHTS SET ON THE AUTOMATIC MODE. WHEN THE HEADLIGHTS WENT OUT, I TURNED THE HEADLIGHT DIAL ON THE DASH TO EACH OF THE POSITIONS WITHOUT BEING ABLE T...

Oct 24, 2013 Steering 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO CHANGE LANES, THE STEERING WHEEL SEIZED THEN RELEASED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DI...

Oct 24, 2013 Exterior Lighting 124,500 mi

I WAS DRIVING SOUTHBOUND ON ROUTE 95 FROM BALTIMORE TO WASHINGTON AT NIGHT. WHILE DRIVING, MY HEADLIGHTS SUDDENLY WENT OUT. I NORMALLY KEEP THE HEADLIGHTS SET ON THE AUTOMATIC MODE. WHEN THE HEADLIGHTS WENT OUT, I TURNED THE HEADLIGHT DIAL ON THE DASH TO EACH OF THE POSITIONS WITHOUT BEING ABLE T...

Oct 19, 2013 Exterior Lighting 104,532 mi

EXTERIOR HEADLIGHTS GO ON AND OFF INTERMITTENTLY. HAVE TO HOLD HIGH BEAM IN PLACE IN ORDER TO HAVE LIGHTS.WILL AUTOMATICALLY TURN OFF AND ON BY ITSELF. HAS BEEN DOING THIS FOR ABOUT A WK AND IS GETTING WORSE. *TR

Oct 19, 2013 Exterior Lighting 104,532 mi

EXTERIOR HEADLIGHTS GO ON AND OFF INTERMITTENTLY. HAVE TO HOLD HIGH BEAM IN PLACE IN ORDER TO HAVE LIGHTS.WILL AUTOMATICALLY TURN OFF AND ON BY ITSELF. HAS BEEN DOING THIS FOR ABOUT A WK AND IS GETTING WORSE. *TR

Oct 16, 2013 Steering 180,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A CONSTANT MOVEMENT IN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINI...

Oct 16, 2013 Steering 180,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A CONSTANT MOVEMENT IN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINI...

Oct 11, 2013 Electrical System 48,031 mi

WHILE DRIVING PA TURNPIKE HEADLIGHTS CUT OFF WITH NO WARNING OR ANY"FLICKERING",REPLACE,BULBS & FUSES. DIDN'T HELP.. THE HEADLIGHTS WOULD NOT WORK ON AUTO OR MANUAL. THE ONLY WAY WE WERE ABLE TO SAFELY GET OFF HIGHWAY WAS HOLDING BRIGHT LITE SWITCH FORWARD. THIS ISSUE HAS MADE RECALLS OF "CERTAIN MO...

Oct 11, 2013 Exterior Lighting 48,031 mi

WHILE DRIVING PA TURNPIKE HEADLIGHTS CUT OFF WITH NO WARNING OR ANY"FLICKERING",REPLACE,BULBS & FUSES. DIDN'T HELP.. THE HEADLIGHTS WOULD NOT WORK ON AUTO OR MANUAL. THE ONLY WAY WE WERE ABLE TO SAFELY GET OFF HIGHWAY WAS HOLDING BRIGHT LITE SWITCH FORWARD. THIS ISSUE HAS MADE RECALLS OF "CERTAIN MO...

Oct 11, 2013 Electrical System 48,031 mi

WHILE DRIVING PA TURNPIKE HEADLIGHTS CUT OFF WITH NO WARNING OR ANY"FLICKERING",REPLACE,BULBS & FUSES. DIDN'T HELP.. THE HEADLIGHTS WOULD NOT WORK ON AUTO OR MANUAL. THE ONLY WAY WE WERE ABLE TO SAFELY GET OFF HIGHWAY WAS HOLDING BRIGHT LITE SWITCH FORWARD. THIS ISSUE HAS MADE RECALLS OF "CERTAIN MO...

Oct 11, 2013 Exterior Lighting 48,031 mi

WHILE DRIVING PA TURNPIKE HEADLIGHTS CUT OFF WITH NO WARNING OR ANY"FLICKERING",REPLACE,BULBS & FUSES. DIDN'T HELP.. THE HEADLIGHTS WOULD NOT WORK ON AUTO OR MANUAL. THE ONLY WAY WE WERE ABLE TO SAFELY GET OFF HIGHWAY WAS HOLDING BRIGHT LITE SWITCH FORWARD. THIS ISSUE HAS MADE RECALLS OF "CERTAIN MO...

Oct 8, 2013 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LOWER STEERING SHAFT ASSEMBLY WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA ...

Oct 8, 2013 Steering 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LOWER STEERING SHAFT ASSEMBLY WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA ...

Oct 4, 2013 Power Train 66,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE PIN BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ...

Oct 4, 2013 Exterior Lighting 66,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE PIN BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ...

Oct 4, 2013 Power Train 66,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE PIN BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ...

Oct 4, 2013 Exterior Lighting 66,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE COMPLETING A TURN, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE PIN BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ...

Oct 3, 2013 Exterior Lighting 48,500 mi

TL* THE CONTACT OWNS 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LIGHTS WOULD MALFUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,50...

Oct 3, 2013 Exterior Lighting 48,500 mi

TL* THE CONTACT OWNS 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LIGHTS WOULD MALFUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,50...

Sep 30, 2013 Steering 81,244 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS COMPLETING A TURN AT APPROXIMATELY 5 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER...

Sep 30, 2013 Steering 81,244 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS COMPLETING A TURN AT APPROXIMATELY 5 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER...

Sep 27, 2013 Exterior Lighting 126,454 mi

SINCE AUGUST 2013, EVERY TIME I TURNED ON MY SIGNAL LIGHT, THE INTERMITTENT SOUND FOR THE SIGNAL WOULD CLICK FASTER THAN USUAL INDICATING THAT A LIGHT MIGHT BE BAD. I WOULD CHECK ALL THE LIGHTS AROUND THE VEHICLE AND THEY WERE ALL GOOD. THEN GOING ABOUT 55 ON A HIGHWAY AT NIGHT, I NOTICED THAT IT ...

Sep 27, 2013 Exterior Lighting 126,454 mi

SINCE AUGUST 2013, EVERY TIME I TURNED ON MY SIGNAL LIGHT, THE INTERMITTENT SOUND FOR THE SIGNAL WOULD CLICK FASTER THAN USUAL INDICATING THAT A LIGHT MIGHT BE BAD. I WOULD CHECK ALL THE LIGHTS AROUND THE VEHICLE AND THEY WERE ALL GOOD. THEN GOING ABOUT 55 ON A HIGHWAY AT NIGHT, I NOTICED THAT IT ...

Sep 25, 2013 Exterior Lighting 108,728 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS STOPPED AND THE LIGHTS WOULD ILLUMINATE AT RANDOM INTERVALS. THE CONTACT HAD TO HOLD THE HIGH BEAM LEVER IN THE ON POSITION IN ORDER TO SEE THE ROADWAY. THE VEHICLE...

Sep 25, 2013 Exterior Lighting 108,728 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS STOPPED AND THE LIGHTS WOULD ILLUMINATE AT RANDOM INTERVALS. THE CONTACT HAD TO HOLD THE HIGH BEAM LEVER IN THE ON POSITION IN ORDER TO SEE THE ROADWAY. THE VEHICLE...

Sep 19, 2013 Exterior Lighting 85,000 mi

WAS DRIVING DOWN BUSY HIGHWAY LIGHTS JUST WENT OUT HAPPENED TO BE CHURCH DRIVE AHEAD AND PULLED IN OFF HIGHWAY, THE LIGHTS HAS WENT OUT ABOUT 5 MORE TIMES SINCE THEN. CHECKED ON INTERNET, AND FOUND A LOT MORE WITH SAME PROBLEM, SOMETHING HAS TO BE DONE ABOUT THIS BEFORE SOME ONE IS KILLED. *JB

Sep 19, 2013 Exterior Lighting 85,000 mi

WAS DRIVING DOWN BUSY HIGHWAY LIGHTS JUST WENT OUT HAPPENED TO BE CHURCH DRIVE AHEAD AND PULLED IN OFF HIGHWAY, THE LIGHTS HAS WENT OUT ABOUT 5 MORE TIMES SINCE THEN. CHECKED ON INTERNET, AND FOUND A LOT MORE WITH SAME PROBLEM, SOMETHING HAS TO BE DONE ABOUT THIS BEFORE SOME ONE IS KILLED. *JB

Sep 17, 2013 Steering 55,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE STEERING WHEEL MADE A LOUD NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC SUGGESTED CALLING THE MANUFACTURER...

Sep 17, 2013 Steering 55,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE STEERING WHEEL MADE A LOUD NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC SUGGESTED CALLING THE MANUFACTURER...

Sep 9, 2013 Steering

VERY HARD TO TURN STEERING WHEEL. VEHICLE HAS BEEN SITTING IN MY DRIVEWAY FOR THE LAST 2 MONTHS AS ITS UNSAFE TO DRIVE WITH MY CHILDREN. *TR

Sep 9, 2013 Steering

VERY HARD TO TURN STEERING WHEEL. VEHICLE HAS BEEN SITTING IN MY DRIVEWAY FOR THE LAST 2 MONTHS AS ITS UNSAFE TO DRIVE WITH MY CHILDREN. *TR

Sep 6, 2013 Steering 53,102 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS COMPLETING A TURN AT APPROXIMATELY 5 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID BUT THE FLUID WAS AT THE PROPER LEVEL. THE CONTACT THEN ADDED A LUBRICANT SPRAY TO THE STEER...

Sep 6, 2013 Visibility/wiper 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 6, 2013 Electrical System 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 6, 2013 Exterior Lighting 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 6, 2013 Steering 53,102 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS COMPLETING A TURN AT APPROXIMATELY 5 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID BUT THE FLUID WAS AT THE PROPER LEVEL. THE CONTACT THEN ADDED A LUBRICANT SPRAY TO THE STEER...

Sep 6, 2013 Visibility/wiper 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 6, 2013 Electrical System 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 6, 2013 Exterior Lighting 41,322 mi

WHILE DRIVING HOME WITH MY WIFE AND GRANDDAUGHTER MY WIPERS STARTED TO GO ON IN DELAY MOOD AND MY LIGHTS TURNED ON.I WAS SHOCKED AT THIS BECAUSE MY WIPER SWITCH WAS IN THE OFF SETTING AND MY LIGHT SWITCH WAS IN AUTO SETTING AND IT WAS A BRIGHT SUNNY DAY.AFTER ABOUT TEN OR 15 MINUTES THE WIPERS STOPP...

Sep 5, 2013 Steering 70,000 mi

HARD TO STEER, THEN A BINDING, MORE PRESSURE NEEDED TO TURN STEERING WHEEL. THEN STEERING SEEMED TO RETURN TO "NORMAL". NOTICED A LARGE AMOUNT OF CORROSION ON STEERING SHAFT U-JOINT. *JB

Sep 5, 2013 Steering 70,000 mi

HARD TO STEER, THEN A BINDING, MORE PRESSURE NEEDED TO TURN STEERING WHEEL. THEN STEERING SEEMED TO RETURN TO "NORMAL". NOTICED A LARGE AMOUNT OF CORROSION ON STEERING SHAFT U-JOINT. *JB

Aug 13, 2013 Exterior Lighting 30,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEADLIGHTS FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT DECIDED NOT TO HAVE THE DIAGNOSTIC PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPE...

Aug 13, 2013 Exterior Lighting 30,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEADLIGHTS FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT DECIDED NOT TO HAVE THE DIAGNOSTIC PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPE...

Aug 2, 2013 Exterior Lighting 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE LIGHTING MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA...

Aug 2, 2013 Exterior Lighting 86,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE LIGHTING MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA...

Jul 9, 2013 Exterior Lighting 220,169 mi

VEHICLE HEADLIGHTS WENT OUT AT HIGHWAY SPEEDS WITH NO APPARENT WARNING. PULLED OVER AND EXAMINED LIGHTS, ONLY FOG LIGHTS WORKING. TURNED OFF VEHICLE AND RESTARTED, LIGHTS WORKED. SPORADIC LIGHTS WORKING, THEN NOT WORKING. ABLE TO MANUALLY PULL AND HOLD DIMMER SWITCH TO ACTIVATE BRIGHT LIGHTS. A...

Jul 9, 2013 Exterior Lighting 220,169 mi

VEHICLE HEADLIGHTS WENT OUT AT HIGHWAY SPEEDS WITH NO APPARENT WARNING. PULLED OVER AND EXAMINED LIGHTS, ONLY FOG LIGHTS WORKING. TURNED OFF VEHICLE AND RESTARTED, LIGHTS WORKED. SPORADIC LIGHTS WORKING, THEN NOT WORKING. ABLE TO MANUALLY PULL AND HOLD DIMMER SWITCH TO ACTIVATE BRIGHT LIGHTS. A...

Jul 7, 2013 Exterior Lighting 167,000 mi

HEADLIGHTS DO NOT TURN ON , INTERNET REPORTS LIGHT CONTROL UNIT FAILS THIS IS A MAJOR SAFETY ISSUE. *TR

Jul 7, 2013 Exterior Lighting 167,000 mi

HEADLIGHTS DO NOT TURN ON , INTERNET REPORTS LIGHT CONTROL UNIT FAILS THIS IS A MAJOR SAFETY ISSUE. *TR

Jun 24, 2013 Exterior Lighting 92,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAN MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO STATED THE HEADLIGHT CONTROL MODULE WOULD REQUIRE REPLACING. THE HEADLIGHT CONTROL MODULE WAS REPLACED. THE FAILURE WAS REPOR...

Jun 24, 2013 Exterior Lighting 92,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAN MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO STATED THE HEADLIGHT CONTROL MODULE WOULD REQUIRE REPLACING. THE HEADLIGHT CONTROL MODULE WAS REPLACED. THE FAILURE WAS REPOR...

Jun 3, 2013 Exterior Lighting 81,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHTS STAYED ON IF THE HIGH BEAMS WERE ACTIVATED. THE CONTACT CHANGED THE FUSES AND THE LIGHT BULBS BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE AND CURRENT MI...

Jun 3, 2013 Exterior Lighting 81,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHTS STAYED ON IF THE HIGH BEAMS WERE ACTIVATED. THE CONTACT CHANGED THE FUSES AND THE LIGHT BULBS BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE AND CURRENT MI...

Mar 25, 2013 Exterior Lighting 26,000 mi

WHILE DRIVING HOME APPROX 10:30 PM MY HEADLAMPS FLICKED ON & OF THEN WENT OUT TOTALLY AND WILL NOT COME BACK ON, OBVIOUSLY A SERIOUS SAFETY ISSUE ! *TR

Mar 25, 2013 Exterior Lighting 26,000 mi

WHILE DRIVING HOME APPROX 10:30 PM MY HEADLAMPS FLICKED ON & OF THEN WENT OUT TOTALLY AND WILL NOT COME BACK ON, OBVIOUSLY A SERIOUS SAFETY ISSUE ! *TR

Feb 27, 2013 Electrical System 30,035 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR...

Feb 27, 2013 Electrical System 30,035 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR...

Feb 26, 2013 Steering 144,024 mi

TURNING THE STEERING WHEEL BECAME HARD WITH UNEVEN "CATCHES" (NOT SMOOTH MOTION) WHEN TURNING LEFT OR RIGHT AND ALSO TURNING THE STEERING WHEEL BACK TO "CENTER". STEERING LINKAGE FROM STEERING COLUMN TO THE STEERING "BOX" APPEARS TO BE BINDING UP. THIS MAKES TURNING THE STEERING WHEEL SLUGGISH AND...

Feb 26, 2013 Steering 144,024 mi

TURNING THE STEERING WHEEL BECAME HARD WITH UNEVEN "CATCHES" (NOT SMOOTH MOTION) WHEN TURNING LEFT OR RIGHT AND ALSO TURNING THE STEERING WHEEL BACK TO "CENTER". STEERING LINKAGE FROM STEERING COLUMN TO THE STEERING "BOX" APPEARS TO BE BINDING UP. THIS MAKES TURNING THE STEERING WHEEL SLUGGISH AND...

Feb 11, 2013 Exterior Lighting 100,000 mi

DRIVING HOME IN THE EVENING ON A RURAL 2 LANE HIGHWAY IN MS. AND MY HEADLIGHTS GOES OFF. NO WARNING JUST WENT OUT. TRIED TO MANUALLY TURN THEM ON, BUT NOTHING HAPPENED. THIS INCIDENT COULD HAVE TURNED OUT VERY DIFFERENT, IF I WASN'T FAMILIAR WITH THE AREA...THIS PROBLEM SEEMS TO BE BIGGER THAN JUS...

Feb 11, 2013 Exterior Lighting 100,000 mi

DRIVING HOME IN THE EVENING ON A RURAL 2 LANE HIGHWAY IN MS. AND MY HEADLIGHTS GOES OFF. NO WARNING JUST WENT OUT. TRIED TO MANUALLY TURN THEM ON, BUT NOTHING HAPPENED. THIS INCIDENT COULD HAVE TURNED OUT VERY DIFFERENT, IF I WASN'T FAMILIAR WITH THE AREA...THIS PROBLEM SEEMS TO BE BIGGER THAN JUS...

Feb 6, 2013 Fuel/propulsion System 45,015 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A MECHANIC AND WAS TOLD THE FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 45,015.

Feb 6, 2013 Fuel/propulsion System 45,015 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A MECHANIC AND WAS TOLD THE FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 45,015.

Jan 31, 2013 Electrical System 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 31, 2013 Interior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 31, 2013 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 31, 2013 Electrical System 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 31, 2013 Interior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 31, 2013 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE HEADLIGHTS BECAME OPERABLE WITHIN TEN MINUTES. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME FAILURE. THE SECOND TIME A ...

Jan 28, 2013 Exterior Lighting 76,000 mi

HEADLIGHTS GO OFF UNEXPECTEDLY WHILE DRIVING AT NIGHT. EXPERIMENTING FOUND THAT HIGH BEAM (UNSAFE WHEN DRIVING ON 2 WAY ROAD) MAY BE KEPT ON BY HOLDING THE TURN SIGNAL LEVER IN THE UP POSITION (THUS OCCUPYING THE LEFT HAND WHILE DRIVING) INTERNET SEARCH INDICATES THAT THIS IS A FAIRLY COMMON PROBL...

Jan 28, 2013 Exterior Lighting 76,000 mi

HEADLIGHTS GO OFF UNEXPECTEDLY WHILE DRIVING AT NIGHT. EXPERIMENTING FOUND THAT HIGH BEAM (UNSAFE WHEN DRIVING ON 2 WAY ROAD) MAY BE KEPT ON BY HOLDING THE TURN SIGNAL LEVER IN THE UP POSITION (THUS OCCUPYING THE LEFT HAND WHILE DRIVING) INTERNET SEARCH INDICATES THAT THIS IS A FAIRLY COMMON PROBL...

Dec 7, 2012 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS BECAME OVERHEATED AND FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

Dec 7, 2012 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS BECAME OVERHEATED AND FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

Dec 5, 2012 Exterior Lighting 72,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY BECAME INOPERATIVE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS N...

Dec 5, 2012 Exterior Lighting 72,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY BECAME INOPERATIVE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS N...

Dec 3, 2012 Exterior Lighting 62,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ACTIVATED, THERE WAS A SUDDEN FAILURE IN THE HEADLIGHT ILLUMINATION. THE CONTACT CONTINUED TO DRIVE AND WITHIN SEVERAL MINUTES, THE HEADLIGHTS OPERATED NORMALLY. AN AUTHO...

Dec 3, 2012 Exterior Lighting 62,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ACTIVATED, THERE WAS A SUDDEN FAILURE IN THE HEADLIGHT ILLUMINATION. THE CONTACT CONTINUED TO DRIVE AND WITHIN SEVERAL MINUTES, THE HEADLIGHTS OPERATED NORMALLY. AN AUTHO...

Oct 30, 2012 Exterior Lighting 101,000 mi

THE HEADLIGHTS GO AND INTERMITTENTLY. THEY COME ON INITIALLY BUT ONLY SAY ON, ON AVERAGE, FOR ABOUT 5-10 MINUTES AND WILL STAY OFF FOR ABOUT 3-4 MINUTES. THE HEADLIGHT SWITCH HAS BEEN REPLACED BUT THE PROBLEM IS STILL OCCURRING. NO OTHER MECHANICAL WORK HAS BEEN DONE SINCE REPLACING THE SWITCH. ...

Oct 30, 2012 Exterior Lighting 101,000 mi

THE HEADLIGHTS GO AND INTERMITTENTLY. THEY COME ON INITIALLY BUT ONLY SAY ON, ON AVERAGE, FOR ABOUT 5-10 MINUTES AND WILL STAY OFF FOR ABOUT 3-4 MINUTES. THE HEADLIGHT SWITCH HAS BEEN REPLACED BUT THE PROBLEM IS STILL OCCURRING. NO OTHER MECHANICAL WORK HAS BEEN DONE SINCE REPLACING THE SWITCH. ...

Sep 17, 2012 Exterior Lighting 75,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT ATTEMPTED TO TURN THEM BACK ON BUT TO NO AVAIL. THE CONTACT ALLOWED THE VEHICLE TO SIT INOPERABLE FOR SEVERAL HOURS, IN WHICH THE HEADLIGHTS THEN BECAME OPERABLE. THE VEHICLE WAS TAKEN NOT...

Sep 17, 2012 Exterior Lighting 75,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT ATTEMPTED TO TURN THEM BACK ON BUT TO NO AVAIL. THE CONTACT ALLOWED THE VEHICLE TO SIT INOPERABLE FOR SEVERAL HOURS, IN WHICH THE HEADLIGHTS THEN BECAME OPERABLE. THE VEHICLE WAS TAKEN NOT...

Jul 29, 2012 Electrical System 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 29, 2012 Exterior Lighting 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 29, 2012 Interior Lighting 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 29, 2012 Electrical System 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 29, 2012 Exterior Lighting 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 29, 2012 Interior Lighting 103,000 mi

MY MOTHER-IN-LAW HAS A 2004 GRAND MARQUIS & LAST NIGHT WHEN SHE STARTED THE CAR TO GO HOME AFTER VISITING US, THE HEADLIGHTS WOULD NOT COME ON AT ALL....ADDITIONALLY, THE INTERIOR LIGHTS HAVE COME ON ALL BY THEMSELVES INTERMITTENTLY, AND CONSEQUENTLY, THE BATTERY IS DRAINED EACH TIME IT HAPPENS. THE...

Jul 25, 2012 Exterior Lighting 86,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ILLUMINATED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN...

Jul 25, 2012 Exterior Lighting 86,500 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ILLUMINATED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN...

May 3, 2012 Exterior Lighting 65,800 mi

ON THREE OR FOUR OCCASIONS OVER A MONTH OR SO, MY HEADLIGHTS, WHICH I TURNED ON MANUALLY, WENT OUT WHILE I WAS DRIVING. THE LAST TIME IT OCCURRED, I WAS ON A DARK, UNLIT, TWO-LANE ROAD AND THOUGHT I WOULD NOT GET HOME ALIVE. I PULLED OVER, TURNED OFF THE ENGINE, TURNED ON MY EMERGENCY FLASHERS AN...

May 3, 2012 Exterior Lighting 65,800 mi

ON THREE OR FOUR OCCASIONS OVER A MONTH OR SO, MY HEADLIGHTS, WHICH I TURNED ON MANUALLY, WENT OUT WHILE I WAS DRIVING. THE LAST TIME IT OCCURRED, I WAS ON A DARK, UNLIT, TWO-LANE ROAD AND THOUGHT I WOULD NOT GET HOME ALIVE. I PULLED OVER, TURNED OFF THE ENGINE, TURNED ON MY EMERGENCY FLASHERS AN...

Apr 23, 2012 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHT COULD NOT BE TURNED OFF AND SPORADICALLY, THE HEADLIGHT WOULD NOT ILLUMINATE. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN THE HEADLIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAI...

Apr 23, 2012 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHT COULD NOT BE TURNED OFF AND SPORADICALLY, THE HEADLIGHT WOULD NOT ILLUMINATE. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN THE HEADLIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAI...

Apr 10, 2012 Exterior Lighting

THE HEADLIGHTS TURNED OFF ,WHILE DRIVING 20 MPH,AND WOULD NOT COME BACK ON..I HAVE NOTICED ON THE INTERNET THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM,WHY NO RECALL,WHAT IF I WAS DRIVING 55 MPH,THINGS COULD HAVE TURNED OUT VERY BAD..MY CAR WILL SIT IN FRONT OF MY HOUSE UNTIL A CURE IS ...

Apr 10, 2012 Exterior Lighting

THE HEADLIGHTS TURNED OFF ,WHILE DRIVING 20 MPH,AND WOULD NOT COME BACK ON..I HAVE NOTICED ON THE INTERNET THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME PROBLEM,WHY NO RECALL,WHAT IF I WAS DRIVING 55 MPH,THINGS COULD HAVE TURNED OUT VERY BAD..MY CAR WILL SIT IN FRONT OF MY HOUSE UNTIL A CURE IS ...

Mar 27, 2012 Exterior Lighting 61,000 mi

LIGHTS WENT OUT WHILE DRIVING DOWN A MAJOR HIGHWAY, ONLY BRIGHTS WOULD WORK, THEN THEY WENT OFF. AFTER CLICKING THEM OFF AND ON THEY CAME BACK ON FOR A WHILE , THEN OFF AGAIN. WHAT A DANGEROUS SITUATION THIS IS!! PLEASE DO A RECALL ON THIS AS I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS HAPPENING TO P...

Mar 27, 2012 Electrical System 61,000 mi

LIGHTS WENT OUT WHILE DRIVING DOWN A MAJOR HIGHWAY, ONLY BRIGHTS WOULD WORK, THEN THEY WENT OFF. AFTER CLICKING THEM OFF AND ON THEY CAME BACK ON FOR A WHILE , THEN OFF AGAIN. WHAT A DANGEROUS SITUATION THIS IS!! PLEASE DO A RECALL ON THIS AS I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS HAPPENING TO P...

Mar 27, 2012 Exterior Lighting 61,000 mi

LIGHTS WENT OUT WHILE DRIVING DOWN A MAJOR HIGHWAY, ONLY BRIGHTS WOULD WORK, THEN THEY WENT OFF. AFTER CLICKING THEM OFF AND ON THEY CAME BACK ON FOR A WHILE , THEN OFF AGAIN. WHAT A DANGEROUS SITUATION THIS IS!! PLEASE DO A RECALL ON THIS AS I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS HAPPENING TO P...

Mar 27, 2012 Electrical System 61,000 mi

LIGHTS WENT OUT WHILE DRIVING DOWN A MAJOR HIGHWAY, ONLY BRIGHTS WOULD WORK, THEN THEY WENT OFF. AFTER CLICKING THEM OFF AND ON THEY CAME BACK ON FOR A WHILE , THEN OFF AGAIN. WHAT A DANGEROUS SITUATION THIS IS!! PLEASE DO A RECALL ON THIS AS I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS HAPPENING TO P...

Feb 16, 2012 Exterior Lighting 60,002 mi

2004 GRAND MARQUIS, ORIGINAL OWNER, 60002 MILES. LOW BEAM HEADLIGHTS ( IN RAIN ) JUST TURNED OFF BY THEMSELVES. HIGH BEAM WAS OKAY. CARS APPROACHING FROM OPPOSITE DIRECTION CONTINUED TO BLINK THEIR LIGHTS AT US - TELLING US OUR LIGHTS WERE NOT ON ( STATE OF FLORIDA REQUIRES HEADLIGHTS TO BE ON DU...

Feb 16, 2012 Exterior Lighting 60,002 mi

2004 GRAND MARQUIS, ORIGINAL OWNER, 60002 MILES. LOW BEAM HEADLIGHTS ( IN RAIN ) JUST TURNED OFF BY THEMSELVES. HIGH BEAM WAS OKAY. CARS APPROACHING FROM OPPOSITE DIRECTION CONTINUED TO BLINK THEIR LIGHTS AT US - TELLING US OUR LIGHTS WERE NOT ON ( STATE OF FLORIDA REQUIRES HEADLIGHTS TO BE ON DU...

Jan 27, 2012 Exterior Lighting 42,500 mi

BOTH HEADLIGHTS WENT OUT AT NIGHT WITHOUT WARNING, DANGEROUS CONDITION. THE DEALER REPLACED THE LIGHTING CONTROL MODULE WHICH HAD FAILED #4W7Z13C788. *TR

Jan 27, 2012 Exterior Lighting 42,500 mi

BOTH HEADLIGHTS WENT OUT AT NIGHT WITHOUT WARNING, DANGEROUS CONDITION. THE DEALER REPLACED THE LIGHTING CONTROL MODULE WHICH HAD FAILED #4W7Z13C788. *TR

Jan 23, 2012 Exterior Lighting 51,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT HAD TO CONSTANTLY HOLD THE HEADLIGHT SWITCH TO KEEP THE HEADLIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEE...

Jan 23, 2012 Exterior Lighting 51,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT HAD TO CONSTANTLY HOLD THE HEADLIGHT SWITCH TO KEEP THE HEADLIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEE...

Dec 15, 2011 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO FAILURE OF HEADLIGHTS *TGW THE CONSUMER STATED THE HEADLIGHTS WOULD JUST RANDOMLY GO OUT AND COME BACK ON AFTER A MINUTE OR TWO. THE CONSUMER WAS INFORMED LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. *JB

Dec 15, 2011 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO FAILURE OF HEADLIGHTS *TGW THE CONSUMER STATED THE HEADLIGHTS WOULD JUST RANDOMLY GO OUT AND COME BACK ON AFTER A MINUTE OR TWO. THE CONSUMER WAS INFORMED LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. *JB

Dec 15, 2011 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THAT THE FAILURE WAS CAUSED BY THE SENSORS. THE VEHICLE WAS NOT REPAIRED. THE VIN...

Dec 15, 2011 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO FAILURE OF HEADLIGHTS *TGW THE CONSUMER STATED THE HEADLIGHTS WOULD JUST RANDOMLY GO OUT AND COME BACK ON AFTER A MINUTE OR TWO. THE CONSUMER WAS INFORMED LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. *JB

Dec 15, 2011 Exterior Lighting

2004 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO FAILURE OF HEADLIGHTS *TGW THE CONSUMER STATED THE HEADLIGHTS WOULD JUST RANDOMLY GO OUT AND COME BACK ON AFTER A MINUTE OR TWO. THE CONSUMER WAS INFORMED LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. *JB

Dec 15, 2011 Exterior Lighting

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THAT THE FAILURE WAS CAUSED BY THE SENSORS. THE VEHICLE WAS NOT REPAIRED. THE VIN...

Dec 13, 2011 Exterior Lighting 103,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT LOCATE A PROBLEM WITH THE HEADLIGHTS. THE CONTACT REPLACED THE LIGHT SWITCH BUT THAT DID NOT REMEDY ...

Dec 13, 2011 Exterior Lighting 103,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT LOCATE A PROBLEM WITH THE HEADLIGHTS. THE CONTACT REPLACED THE LIGHT SWITCH BUT THAT DID NOT REMEDY ...

Dec 5, 2011 Electrical System 58,000 mi

THE HEADLIGHTS FAILED DURING OPERATION OF THE VEHICLE WHILE IN LIGHT RAIN AT NIGHT IN TOWN. I DID NOT NOTICE THE LIGHTS FAILED, ON COMING TRAFFIC FLASHED THEIR LIGHTS TO TELL ME MY LIGHTS WERE OFF. PULLING OVER TO THE CURB I WIGGLED THE CABLING UNDER THE DASH AND THE LIGHTS CAME ON, I THEN PROCEEDED...

Dec 5, 2011 Exterior Lighting 58,000 mi

THE HEADLIGHTS FAILED DURING OPERATION OF THE VEHICLE WHILE IN LIGHT RAIN AT NIGHT IN TOWN. I DID NOT NOTICE THE LIGHTS FAILED, ON COMING TRAFFIC FLASHED THEIR LIGHTS TO TELL ME MY LIGHTS WERE OFF. PULLING OVER TO THE CURB I WIGGLED THE CABLING UNDER THE DASH AND THE LIGHTS CAME ON, I THEN PROCEEDED...

Dec 5, 2011 Electrical System 58,000 mi

THE HEADLIGHTS FAILED DURING OPERATION OF THE VEHICLE WHILE IN LIGHT RAIN AT NIGHT IN TOWN. I DID NOT NOTICE THE LIGHTS FAILED, ON COMING TRAFFIC FLASHED THEIR LIGHTS TO TELL ME MY LIGHTS WERE OFF. PULLING OVER TO THE CURB I WIGGLED THE CABLING UNDER THE DASH AND THE LIGHTS CAME ON, I THEN PROCEEDED...

Dec 5, 2011 Exterior Lighting 58,000 mi

THE HEADLIGHTS FAILED DURING OPERATION OF THE VEHICLE WHILE IN LIGHT RAIN AT NIGHT IN TOWN. I DID NOT NOTICE THE LIGHTS FAILED, ON COMING TRAFFIC FLASHED THEIR LIGHTS TO TELL ME MY LIGHTS WERE OFF. PULLING OVER TO THE CURB I WIGGLED THE CABLING UNDER THE DASH AND THE LIGHTS CAME ON, I THEN PROCEEDED...

Dec 1, 2011 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE LIGHTS WOULD CONTINUOUSLY FLICKER ON AND OFF. IN 2006 AND 2009, THE DEALER REPLACED THE LIGHTING CONTROL MODULE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF...

Dec 1, 2011 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE LIGHTS WOULD CONTINUOUSLY FLICKER ON AND OFF. IN 2006 AND 2009, THE DEALER REPLACED THE LIGHTING CONTROL MODULE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF...

Nov 30, 2011 Vehicle Speed Control 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLES SPEED INCREASED. WHEN THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE BEGAN TO REDUCE SPEED. THE CONTACT MANEUVERED ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE, IT BEGAN ...

Nov 30, 2011 Vehicle Speed Control 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLES SPEED INCREASED. WHEN THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE BEGAN TO REDUCE SPEED. THE CONTACT MANEUVERED ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE, IT BEGAN ...

Nov 22, 2011 Suspension 33,000 mi

"CHECK AIR SUSPENSION" LIGHT CAME ON. VEHICLE BOTTOMED OUT CAUSING VERY POOR HANDLING AND CONTROL. REPAIR SHOWED FAILURE OF AIR COMPRESSOR PUMP, PART NUMBER 8W1Z5319A, A PART COMMON TO FORD MOTOR VEHICLES WITH AIR SUSPENSION. THE REPLACEMENT PUMP HAS A MRP OF $410.00 AND $238.00 LABOR. THE VEHI...

Nov 22, 2011 Suspension 33,000 mi

"CHECK AIR SUSPENSION" LIGHT CAME ON. VEHICLE BOTTOMED OUT CAUSING VERY POOR HANDLING AND CONTROL. REPAIR SHOWED FAILURE OF AIR COMPRESSOR PUMP, PART NUMBER 8W1Z5319A, A PART COMMON TO FORD MOTOR VEHICLES WITH AIR SUSPENSION. THE REPLACEMENT PUMP HAS A MRP OF $410.00 AND $238.00 LABOR. THE VEHI...

Nov 5, 2011 Engine And Engine Cooling 98,116 mi

I HAD WHAT SEEMS TO BE A SIMPLE COOLANT LEAK BUT IT TURNED OUT TO BE THE PLASTIC INTAKE MANIFOLD CRACKED. PUTTING A PLASTIC PART ON TOP OF A MOTOR SEEMS TO ME A FAILURE OF ENGINEERING ON THE PART OF FORD. I DID NOT RECEIVE ANY CALL BACK FOR THIS PART. I DID SOME SEARCHING ON THE WEB AND FOUND THA...

Nov 5, 2011 Engine And Engine Cooling 98,116 mi

I HAD WHAT SEEMS TO BE A SIMPLE COOLANT LEAK BUT IT TURNED OUT TO BE THE PLASTIC INTAKE MANIFOLD CRACKED. PUTTING A PLASTIC PART ON TOP OF A MOTOR SEEMS TO ME A FAILURE OF ENGINEERING ON THE PART OF FORD. I DID NOT RECEIVE ANY CALL BACK FOR THIS PART. I DID SOME SEARCHING ON THE WEB AND FOUND THA...

Oct 17, 2011 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 45 WHEN THE HEADLIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE SWITCHES FOR THE HEADLIGHTS. THE MANUFACTURER WAS NOT CONTACTED AND THE FAILURE PERSISTED. THE VIN WAS ...

Oct 17, 2011 Exterior Lighting 60,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 45 WHEN THE HEADLIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE SWITCHES FOR THE HEADLIGHTS. THE MANUFACTURER WAS NOT CONTACTED AND THE FAILURE PERSISTED. THE VIN WAS ...

Oct 8, 2011 Electrical System 34,234 mi

MY MERCURY MARQUIS IS UNSAFE! BOTH OF MY NIGHT-TIME HEADLIGHTS WENT OUT AT THE SAME TIME. ALL OTHER LIGHTS WORK FINE INSIDE AND OUT. THE HEAD-LIGHTS NOW ONLY WORK IF I HOLD THE HIGH-BEAM BAR, HOWEVER, THEY DO NOT WORK IF I LET GO OF THE CONTROL BAR. I DRIVE MY VEHICLE VERY LITTLE, AND MOSTLY DURI...

Oct 8, 2011 Exterior Lighting 34,234 mi

MY MERCURY MARQUIS IS UNSAFE! BOTH OF MY NIGHT-TIME HEADLIGHTS WENT OUT AT THE SAME TIME. ALL OTHER LIGHTS WORK FINE INSIDE AND OUT. THE HEAD-LIGHTS NOW ONLY WORK IF I HOLD THE HIGH-BEAM BAR, HOWEVER, THEY DO NOT WORK IF I LET GO OF THE CONTROL BAR. I DRIVE MY VEHICLE VERY LITTLE, AND MOSTLY DURI...

Oct 8, 2011 Electrical System 34,234 mi

MY MERCURY MARQUIS IS UNSAFE! BOTH OF MY NIGHT-TIME HEADLIGHTS WENT OUT AT THE SAME TIME. ALL OTHER LIGHTS WORK FINE INSIDE AND OUT. THE HEAD-LIGHTS NOW ONLY WORK IF I HOLD THE HIGH-BEAM BAR, HOWEVER, THEY DO NOT WORK IF I LET GO OF THE CONTROL BAR. I DRIVE MY VEHICLE VERY LITTLE, AND MOSTLY DURI...

Oct 8, 2011 Exterior Lighting 34,234 mi

MY MERCURY MARQUIS IS UNSAFE! BOTH OF MY NIGHT-TIME HEADLIGHTS WENT OUT AT THE SAME TIME. ALL OTHER LIGHTS WORK FINE INSIDE AND OUT. THE HEAD-LIGHTS NOW ONLY WORK IF I HOLD THE HIGH-BEAM BAR, HOWEVER, THEY DO NOT WORK IF I LET GO OF THE CONTROL BAR. I DRIVE MY VEHICLE VERY LITTLE, AND MOSTLY DURI...

Sep 29, 2011 Exterior Lighting 124,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT INITIATION AND WITHOUT WARNING ON AN INTERMITTENT BASIS. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE FAILURE WA...

Sep 29, 2011 Exterior Lighting 124,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT INITIATION AND WITHOUT WARNING ON AN INTERMITTENT BASIS. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE FAILURE WA...

Sep 21, 2011 Exterior Lighting 30,000 mi

THE HEADLIGHT WOULD NOT COME ON. THIS FIRST HAPPENED 2007, VEHICLE WAS INSPECTED AND REPAIRED. UNDER WARRANTY HEADLIGHT MODULAR. THIS HAPPENED AGAIN JUNE 2011. HEADLIGHT MODULAR NEEDS TO BE REPLACE AGAIN. *TR

Sep 21, 2011 Exterior Lighting 30,000 mi

THE HEADLIGHT WOULD NOT COME ON. THIS FIRST HAPPENED 2007, VEHICLE WAS INSPECTED AND REPAIRED. UNDER WARRANTY HEADLIGHT MODULAR. THIS HAPPENED AGAIN JUNE 2011. HEADLIGHT MODULAR NEEDS TO BE REPLACE AGAIN. *TR

Sep 9, 2011 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE COMPUTER MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. ...

Sep 9, 2011 Exterior Lighting 80,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE COMPUTER MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. ...

Aug 16, 2011 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS AND THE INTERIOR LIGHTS WOULD SUDDENLY MALFUNCTION AND STOP ILLUMINATING, INCREASING THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST IN...

Aug 16, 2011 Interior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS AND THE INTERIOR LIGHTS WOULD SUDDENLY MALFUNCTION AND STOP ILLUMINATING, INCREASING THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST IN...

Aug 16, 2011 Exterior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS AND THE INTERIOR LIGHTS WOULD SUDDENLY MALFUNCTION AND STOP ILLUMINATING, INCREASING THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST IN...

Aug 16, 2011 Interior Lighting 150,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS AND THE INTERIOR LIGHTS WOULD SUDDENLY MALFUNCTION AND STOP ILLUMINATING, INCREASING THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST IN...

Aug 8, 2011 Vehicle Speed Control 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT IN ORDER TO STOP THE VEHICLE, HE HAD TO SHIFT INTO NEUTRAL AND SHUT THE ENGINE OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HA...

Aug 8, 2011 Vehicle Speed Control 50,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT IN ORDER TO STOP THE VEHICLE, HE HAD TO SHIFT INTO NEUTRAL AND SHUT THE ENGINE OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HA...

Aug 3, 2011 Structure 203,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FIBERGLASS ROOF DETACHED FROM THE VEHICLE AND EJECTED ONTO THE REAR WINDSHIELD AND TRUNK. BOTH THE TRUNK AND WINDSHIELD SUSTAINED DAMAGE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURE...

Aug 3, 2011 Structure 203,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FIBERGLASS ROOF DETACHED FROM THE VEHICLE AND EJECTED ONTO THE REAR WINDSHIELD AND TRUNK. BOTH THE TRUNK AND WINDSHIELD SUSTAINED DAMAGE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURE...

Jul 27, 2011 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE HEADLIGHTS AND WINDSHIELD WIPER FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE HEADLIGHT CONTROL MODULATOR AND THE WINDSHIELD WIPER MOTOR. THE MANUFACTURE...

Jul 27, 2011 Visibility 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE HEADLIGHTS AND WINDSHIELD WIPER FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE HEADLIGHT CONTROL MODULATOR AND THE WINDSHIELD WIPER MOTOR. THE MANUFACTURE...

Jul 27, 2011 Exterior Lighting 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE HEADLIGHTS AND WINDSHIELD WIPER FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE HEADLIGHT CONTROL MODULATOR AND THE WINDSHIELD WIPER MOTOR. THE MANUFACTURE...

Jul 27, 2011 Visibility 70,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE HEADLIGHTS AND WINDSHIELD WIPER FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE HEADLIGHT CONTROL MODULATOR AND THE WINDSHIELD WIPER MOTOR. THE MANUFACTURE...

Jul 24, 2011 Exterior Lighting 42 mi

HEAD LIGHT TURN OFF WHILE DRIVING FOR NO APPARENT REASON , THEN CYCLE BACK ON FOR A FEW MINUTES AND THEN TURN OFF AGAIN , THIS CONTINUES WITH OUT END. *TR

Jul 24, 2011 Exterior Lighting 42 mi

HEAD LIGHT TURN OFF WHILE DRIVING FOR NO APPARENT REASON , THEN CYCLE BACK ON FOR A FEW MINUTES AND THEN TURN OFF AGAIN , THIS CONTINUES WITH OUT END. *TR

Jul 14, 2011 Exterior Lighting 100,838 mi

ALL HEADLIGHTS QUIT WITHOUT NOTICE OF ANY SORT. AFTER REPLACING BULBS AND SWITCHES, I WENT DIRECTLY TO FORD. THEY CHARGED ALMOST $700.00 TO REPLACE THE "PROCESSOR LIGHTING CONTROL", WHICH THE SERVICE CLERK EXPLAINED WAS LIKELY THE PROBLEM. SINCE FORD KNEW THIS WAS A PROBLEM, WHY DID THEY NOT RECALL...

Jul 14, 2011 Exterior Lighting 100,838 mi

ALL HEADLIGHTS QUIT WITHOUT NOTICE OF ANY SORT. AFTER REPLACING BULBS AND SWITCHES, I WENT DIRECTLY TO FORD. THEY CHARGED ALMOST $700.00 TO REPLACE THE "PROCESSOR LIGHTING CONTROL", WHICH THE SERVICE CLERK EXPLAINED WAS LIKELY THE PROBLEM. SINCE FORD KNEW THIS WAS A PROBLEM, WHY DID THEY NOT RECALL...

Jul 8, 2011 Vehicle Speed Control 27,800 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SURGED BACKWARDS UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPA...

Jul 8, 2011 Vehicle Speed Control 27,800 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SURGED BACKWARDS UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPA...

Jun 16, 2011 Vehicle Speed Control 71,000 mi

I OWN A 2004 MERCURY GRAND MARQUIS LS THAT UNEXPECTEDLY GOES INTO UNINTENDED ACCELERATION WHEN SLOWING DOWN OR STOPPING VEHICLE. I NEVER KNOW WHEN THE UNINTENDED ACCELERATION WILL OCCUR. FIRST NOTICED PROBLEM AT ABOUT 24000 TILL NOW AT 71000 MILES. THE PROBLEM OCCURS USUALLY IN A LINE OF TRAFFIC AS ...

Jun 16, 2011 Vehicle Speed Control 71,000 mi

I OWN A 2004 MERCURY GRAND MARQUIS LS THAT UNEXPECTEDLY GOES INTO UNINTENDED ACCELERATION WHEN SLOWING DOWN OR STOPPING VEHICLE. I NEVER KNOW WHEN THE UNINTENDED ACCELERATION WILL OCCUR. FIRST NOTICED PROBLEM AT ABOUT 24000 TILL NOW AT 71000 MILES. THE PROBLEM OCCURS USUALLY IN A LINE OF TRAFFIC AS ...

Jun 12, 2011 Exterior Lighting 89,567 mi

HEAD LIGHTS ON MY 2004 MERCURY GRAND MARQUIS WILL NOT COME ON. PARKING LIGHTS WORK AND HI BEAMS. GOT PULLED OVER BY COLUMBUS OH POLICE DEPARTMENT BECAUSE I WAS DRIVING WITH HI BEAMS ON. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. *TR

Jun 12, 2011 Exterior Lighting 89,567 mi

HEAD LIGHTS ON MY 2004 MERCURY GRAND MARQUIS WILL NOT COME ON. PARKING LIGHTS WORK AND HI BEAMS. GOT PULLED OVER BY COLUMBUS OH POLICE DEPARTMENT BECAUSE I WAS DRIVING WITH HI BEAMS ON. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. *TR

Jun 9, 2011 Exterior Lighting 40,000 mi

2004 MERCURY GRAND MARQUIS HEADLIGHT WILL NOT COME ON. MUST HOLD HIGH BEAM LEVER TO USE HEADLIGHTS AND DRIVE WITH ONE HAND. I REPLACED THE LIGHT ASSEMBLY DIDN'T HELP. *TR

Jun 9, 2011 Exterior Lighting 40,000 mi

2004 MERCURY GRAND MARQUIS HEADLIGHT WILL NOT COME ON. MUST HOLD HIGH BEAM LEVER TO USE HEADLIGHTS AND DRIVE WITH ONE HAND. I REPLACED THE LIGHT ASSEMBLY DIDN'T HELP. *TR

May 27, 2011 Exterior Lighting 92,350 mi

WHEN DRIVING AT NIGHT THE LOW BEAM HEADLIGHTS GO OUT WHILE VEHICLE IS IN MOTION. THIS FAILURE IS UNPREDICTABLE AND LEAVES THE DRIVER LITERALLY "IN THE DARK" WITH THE VEHICLE MOVING AT WHATEVER SPEED AND DIRECTION IT IS GOING AT. THIS IS DEFINITELY A SERIOUS SAFETY ISSUE AS MY RESEARCH HAS FOUND THA...

May 27, 2011 Electrical System 92,350 mi

WHEN DRIVING AT NIGHT THE LOW BEAM HEADLIGHTS GO OUT WHILE VEHICLE IS IN MOTION. THIS FAILURE IS UNPREDICTABLE AND LEAVES THE DRIVER LITERALLY "IN THE DARK" WITH THE VEHICLE MOVING AT WHATEVER SPEED AND DIRECTION IT IS GOING AT. THIS IS DEFINITELY A SERIOUS SAFETY ISSUE AS MY RESEARCH HAS FOUND THA...

May 27, 2011 Exterior Lighting 92,350 mi

WHEN DRIVING AT NIGHT THE LOW BEAM HEADLIGHTS GO OUT WHILE VEHICLE IS IN MOTION. THIS FAILURE IS UNPREDICTABLE AND LEAVES THE DRIVER LITERALLY "IN THE DARK" WITH THE VEHICLE MOVING AT WHATEVER SPEED AND DIRECTION IT IS GOING AT. THIS IS DEFINITELY A SERIOUS SAFETY ISSUE AS MY RESEARCH HAS FOUND THA...

May 27, 2011 Electrical System 92,350 mi

WHEN DRIVING AT NIGHT THE LOW BEAM HEADLIGHTS GO OUT WHILE VEHICLE IS IN MOTION. THIS FAILURE IS UNPREDICTABLE AND LEAVES THE DRIVER LITERALLY "IN THE DARK" WITH THE VEHICLE MOVING AT WHATEVER SPEED AND DIRECTION IT IS GOING AT. THIS IS DEFINITELY A SERIOUS SAFETY ISSUE AS MY RESEARCH HAS FOUND THA...

May 17, 2011 Exterior Lighting 50,000 mi

VEHICLE HAS DEFECTIVE LIGHTING CONTROL MODULE (LCM). HEADLIGHTS WOULD NOT TURN ON UNTIL LCM WAS KICKED. (LCM IS MOUNTED DIRECTLY ABOVE GAS PEDAL) NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. (BUT COME BACK ON IF THE LCM IS KICKED. ) LOOKING AT EBAY THERE ARE MANY COMPANIES THAT OFFER A TOTAL UPGRAD...

May 17, 2011 Exterior Lighting 50,000 mi

VEHICLE HAS DEFECTIVE LIGHTING CONTROL MODULE (LCM). HEADLIGHTS WOULD NOT TURN ON UNTIL LCM WAS KICKED. (LCM IS MOUNTED DIRECTLY ABOVE GAS PEDAL) NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. (BUT COME BACK ON IF THE LCM IS KICKED. ) LOOKING AT EBAY THERE ARE MANY COMPANIES THAT OFFER A TOTAL UPGRAD...

Apr 28, 2011 Exterior Lighting

THE NIGHTTIME HEAD LIGHTS FAILED ON THE MERCURY MARQUIS. 2004 MODEL; WE BROUGHT THE CAR INTO THE DEALERSHIP TO HAVE THE MODULE REPLACED WHICH IS EXPENSIVE. *TR

Apr 28, 2011 Exterior Lighting

THE NIGHTTIME HEAD LIGHTS FAILED ON THE MERCURY MARQUIS. 2004 MODEL; WE BROUGHT THE CAR INTO THE DEALERSHIP TO HAVE THE MODULE REPLACED WHICH IS EXPENSIVE. *TR

Apr 23, 2011 Exterior Lighting 86,000 mi

MY 2004 MERCURY GRAND MARQUIS HEADLIGHTS KEEP TURNING OFF WITHOUT WARNING AT NIGHT. I ALMOST KILLED A PEDESTRIAN AS THE LIGHTS WENT OUT AT NIGHT AND I COULDN'T SEE BEFORE STOPPING THE CAR. I DID HOWEVER STRIKE THE EMPTY BABYSTROLLER THEY WERE PUSHING WHICH CONTAINED GROCERIES. I'M TOLD BY THE DEAL...

Apr 23, 2011 Exterior Lighting 86,000 mi

MY 2004 MERCURY GRAND MARQUIS HEADLIGHTS KEEP TURNING OFF WITHOUT WARNING AT NIGHT. I ALMOST KILLED A PEDESTRIAN AS THE LIGHTS WENT OUT AT NIGHT AND I COULDN'T SEE BEFORE STOPPING THE CAR. I DID HOWEVER STRIKE THE EMPTY BABYSTROLLER THEY WERE PUSHING WHICH CONTAINED GROCERIES. I'M TOLD BY THE DEAL...

Apr 13, 2011 Exterior Lighting 72,000 mi

2004 MERCURY GRAND MARQUIS OUTSIDE LIGHTS GOES OFF AND ON INTERMITTENTLY. I HAVE 72,000 MILES ON MY CAR. IT SUDDENLY HAPPEN ONE DAY WHILE I WAS DRIVING AT NIGHT FROM MY SECOND JOB ON THE HIGHWAY. IT SCARED ME NEARLY TO DEATH AND IS VERY DANGEROUS. *TR

Apr 13, 2011 Exterior Lighting 72,000 mi

2004 MERCURY GRAND MARQUIS OUTSIDE LIGHTS GOES OFF AND ON INTERMITTENTLY. I HAVE 72,000 MILES ON MY CAR. IT SUDDENLY HAPPEN ONE DAY WHILE I WAS DRIVING AT NIGHT FROM MY SECOND JOB ON THE HIGHWAY. IT SCARED ME NEARLY TO DEATH AND IS VERY DANGEROUS. *TR

Mar 28, 2011 Electrical System 112,800 mi

HEADLIGHTS GO OUT WHILE DRIVING. THEY WILL STAY OFF FOR A 2 OR 3 MIN. AND WILL COME BACK ON FOR A WHILE, THEN GO OFF AGAIN. I HAVE HAD THE LIGHT GO OFF IN A 5 MILE DRIVE 4 TIMES. THIS IS VERY DANGEROUS. I HAVE NOT HAD A CRASH, BUT WAS PULLED OVER BY THE POLICE. I HAVE REPLACED ONE PART, THE MULTI...

Mar 28, 2011 Exterior Lighting 112,800 mi

HEADLIGHTS GO OUT WHILE DRIVING. THEY WILL STAY OFF FOR A 2 OR 3 MIN. AND WILL COME BACK ON FOR A WHILE, THEN GO OFF AGAIN. I HAVE HAD THE LIGHT GO OFF IN A 5 MILE DRIVE 4 TIMES. THIS IS VERY DANGEROUS. I HAVE NOT HAD A CRASH, BUT WAS PULLED OVER BY THE POLICE. I HAVE REPLACED ONE PART, THE MULTI...

Mar 28, 2011 Electrical System 112,800 mi

HEADLIGHTS GO OUT WHILE DRIVING. THEY WILL STAY OFF FOR A 2 OR 3 MIN. AND WILL COME BACK ON FOR A WHILE, THEN GO OFF AGAIN. I HAVE HAD THE LIGHT GO OFF IN A 5 MILE DRIVE 4 TIMES. THIS IS VERY DANGEROUS. I HAVE NOT HAD A CRASH, BUT WAS PULLED OVER BY THE POLICE. I HAVE REPLACED ONE PART, THE MULTI...

Mar 28, 2011 Exterior Lighting 112,800 mi

HEADLIGHTS GO OUT WHILE DRIVING. THEY WILL STAY OFF FOR A 2 OR 3 MIN. AND WILL COME BACK ON FOR A WHILE, THEN GO OFF AGAIN. I HAVE HAD THE LIGHT GO OFF IN A 5 MILE DRIVE 4 TIMES. THIS IS VERY DANGEROUS. I HAVE NOT HAD A CRASH, BUT WAS PULLED OVER BY THE POLICE. I HAVE REPLACED ONE PART, THE MULTI...

Mar 15, 2011 Electrical System 88,670 mi

LOSS OF HEADLIGHTS WHILE NIGHT DRIVING. THIS HAPPENED ON TWO DIFFERENT OCCASIONS. CORRECTION REQUIRED WAS THE REPLACEMENT OF THE LIGHTING CONTROL MODULE (LCM) ON A 2004 MERCURY GRAND MARQUIS GS ($512,00). WE UNDERSTAND THIS PROBLEM ENTAILS 2000 TO 2007 FORD CROWN VICTORIA AND MERCURY MARQUIS MOD...

Mar 15, 2011 Exterior Lighting 88,670 mi

LOSS OF HEADLIGHTS WHILE NIGHT DRIVING. THIS HAPPENED ON TWO DIFFERENT OCCASIONS. CORRECTION REQUIRED WAS THE REPLACEMENT OF THE LIGHTING CONTROL MODULE (LCM) ON A 2004 MERCURY GRAND MARQUIS GS ($512,00). WE UNDERSTAND THIS PROBLEM ENTAILS 2000 TO 2007 FORD CROWN VICTORIA AND MERCURY MARQUIS MOD...

Mar 15, 2011 Electrical System 88,670 mi

LOSS OF HEADLIGHTS WHILE NIGHT DRIVING. THIS HAPPENED ON TWO DIFFERENT OCCASIONS. CORRECTION REQUIRED WAS THE REPLACEMENT OF THE LIGHTING CONTROL MODULE (LCM) ON A 2004 MERCURY GRAND MARQUIS GS ($512,00). WE UNDERSTAND THIS PROBLEM ENTAILS 2000 TO 2007 FORD CROWN VICTORIA AND MERCURY MARQUIS MOD...

Mar 15, 2011 Exterior Lighting 88,670 mi

LOSS OF HEADLIGHTS WHILE NIGHT DRIVING. THIS HAPPENED ON TWO DIFFERENT OCCASIONS. CORRECTION REQUIRED WAS THE REPLACEMENT OF THE LIGHTING CONTROL MODULE (LCM) ON A 2004 MERCURY GRAND MARQUIS GS ($512,00). WE UNDERSTAND THIS PROBLEM ENTAILS 2000 TO 2007 FORD CROWN VICTORIA AND MERCURY MARQUIS MOD...

Mar 2, 2011 Exterior Lighting

I WAS DRIVING MY VEHICLE AND THE HEADLIGHTS JUST TURNED OFF. I COULD NOT SEE THE ROAD. IT LASTED FOR ABOUT A MINUTE WHERE I HAVE TO STOP ON THE SIDE OF THE ROAD AND WAIT. AFTER THAT THEY TURNED ON. THEN A FEW DAYS LATER THEY DID THE SAME THING. THIS HAS HAPPENED ABOUT 10 TIMES

Mar 2, 2011 Exterior Lighting

I WAS DRIVING MY VEHICLE AND THE HEADLIGHTS JUST TURNED OFF. I COULD NOT SEE THE ROAD. IT LASTED FOR ABOUT A MINUTE WHERE I HAVE TO STOP ON THE SIDE OF THE ROAD AND WAIT. AFTER THAT THEY TURNED ON. THEN A FEW DAYS LATER THEY DID THE SAME THING. THIS HAS HAPPENED ABOUT 10 TIMES

Feb 12, 2011 Exterior Lighting 78,000 mi

HEADLIGHTS ON MY 2004 MERCURY GRAND MARQUIS STOPPED WORKING WHILE DRIVING. ALL OF THE FUSES ARE OK SO PROBLEM IS SOMEWHERE ELSE. PARKING LIGHTS AND BLINKERS STILL WORK. CAN HOLD THE HIGH BEAM LEVER TOWARDS THE DRIVER SEAT AND LIGHTS WILL COME ON BUT I MUST HOLD THE LEVER IN WHILE DRIVING WITH ONE HA...

Feb 12, 2011 Exterior Lighting 78,000 mi

HEADLIGHTS ON MY 2004 MERCURY GRAND MARQUIS STOPPED WORKING WHILE DRIVING. ALL OF THE FUSES ARE OK SO PROBLEM IS SOMEWHERE ELSE. PARKING LIGHTS AND BLINKERS STILL WORK. CAN HOLD THE HIGH BEAM LEVER TOWARDS THE DRIVER SEAT AND LIGHTS WILL COME ON BUT I MUST HOLD THE LEVER IN WHILE DRIVING WITH ONE HA...

Feb 1, 2011 Exterior Lighting 85,000 mi

THE HEADLIGHTS DO NOT STAY ON. THE LIGHTS MAY OR MAY NOT GO ON INITIALLY BUT CAN GO OUT AT ANY TIME MAKING DRIVING HAZARDOUS. THE ONLY WAY TO MAKE THEM LIGHT IS TO HOLD THE HANDLE IN THE "BRIGHT LIGHT" POSITION." I HAVE CONTACTED FORD WITH THE PROBLEM AND SEVERAL DEALERS TO NO AVAIL. THIS HAS BEEN H...

Feb 1, 2011 Exterior Lighting 85,000 mi

THE HEADLIGHTS DO NOT STAY ON. THE LIGHTS MAY OR MAY NOT GO ON INITIALLY BUT CAN GO OUT AT ANY TIME MAKING DRIVING HAZARDOUS. THE ONLY WAY TO MAKE THEM LIGHT IS TO HOLD THE HANDLE IN THE "BRIGHT LIGHT" POSITION." I HAVE CONTACTED FORD WITH THE PROBLEM AND SEVERAL DEALERS TO NO AVAIL. THIS HAS BEEN H...

Dec 28, 2010 Engine And Engine Cooling 107,000 mi

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STARTED THE IGNITION AND THE TEMPERATURE GAUGE DISPLAYED A HOT LEVEL READING WITH THE ILLUMINATION OF THE COOLANT WARNING INDICATOR. THE ENGINE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE HEAD G...

Dec 28, 2010 Engine And Engine Cooling 107,000 mi

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STARTED THE IGNITION AND THE TEMPERATURE GAUGE DISPLAYED A HOT LEVEL READING WITH THE ILLUMINATION OF THE COOLANT WARNING INDICATOR. THE ENGINE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE HEAD G...

Dec 17, 2010 Structure 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Tires 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Fuel System, Gasoline 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Equipment 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Structure 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Tires 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Fuel System, Gasoline 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 17, 2010 Equipment 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSEN...

Dec 9, 2010 Interior Lighting 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Dec 9, 2010 Electrical System 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Dec 9, 2010 Exterior Lighting 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Dec 9, 2010 Interior Lighting 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Dec 9, 2010 Electrical System 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Dec 9, 2010 Exterior Lighting 70,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SINCE 2008, THE HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE LIGHTS WOULD TURN ON ONCE THE DOORS WERE OPENED BUT WHEN THE VEHICLE WAS STARTED, THEY WOULD TURN OFF. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE ...

Nov 28, 2010 Exterior Lighting 119,235 mi

DRIVING AT 75 MILES PER HOUR AT NIGHT ON INTERSTATE 40, THE HEADLIGHTS AND DASHLIGHTS WENT OUT ON THE 2004 MERCURY GRAND MARQUIS. *TR

Nov 28, 2010 Exterior Lighting 119,235 mi

DRIVING AT 75 MILES PER HOUR AT NIGHT ON INTERSTATE 40, THE HEADLIGHTS AND DASHLIGHTS WENT OUT ON THE 2004 MERCURY GRAND MARQUIS. *TR

Nov 9, 2010 Exterior Lighting 83,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED; THEY TURNED ON AND OFF INTERMITTENTLY. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE HEADLIGHT CONTROL MODULE WAS THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT...

Nov 9, 2010 Air Bags Crash 85,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELL ASLEEP. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED TWO BLACK EYES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNSURE IF...

Nov 9, 2010 Exterior Lighting 83,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED; THEY TURNED ON AND OFF INTERMITTENTLY. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE HEADLIGHT CONTROL MODULE WAS THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT...

Nov 9, 2010 Air Bags Crash 85,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELL ASLEEP. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED TWO BLACK EYES AS A RESULT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNSURE IF...

Nov 3, 2010 Exterior Lighting 91,000 mi

HEADLIGHTS RANDOMLY TURN OFF. DOESN'T SEEM TO MATTER IF I'M DRIVING OR NOT. *TR

Nov 3, 2010 Exterior Lighting 91,000 mi

HEADLIGHTS RANDOMLY TURN OFF. DOESN'T SEEM TO MATTER IF I'M DRIVING OR NOT. *TR

Oct 21, 2010 Exterior Lighting 110,000 mi

DRIVING HOME AT NIGHT IN MY 2004 MERCURY GRAND MARQUIS ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE ONLY WAY TO HAVE HEADLIGHTS WAS TO MANUALLY HOLD BACK THE HIGH BEAM MECHANISM ON THE STEERING COLUMN. EVENTUALLY THEY WILL COME BACK ON FOR A WHILE BUT CUT OFF AGAIN. THROUGH RESEARCH I FOUND OUT IT IS...

Oct 21, 2010 Exterior Lighting 110,000 mi

DRIVING HOME AT NIGHT IN MY 2004 MERCURY GRAND MARQUIS ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE ONLY WAY TO HAVE HEADLIGHTS WAS TO MANUALLY HOLD BACK THE HIGH BEAM MECHANISM ON THE STEERING COLUMN. EVENTUALLY THEY WILL COME BACK ON FOR A WHILE BUT CUT OFF AGAIN. THROUGH RESEARCH I FOUND OUT IT IS...

Sep 16, 2010 Exterior Lighting 49,500 mi

HEADLIGHTS WENT OUT WHILE DRIVING THE VEHICLE. THIS WAS ON A DARK, DARK, 2 LANE COUNTRY ROAD WITH LITTLE OR NO SHOULDER. USING THE HIGH BEAM "HOLD" FUNCTION LIGHT WOULD COME ON HIGH BEAM. WORKING SWITCHES WOULD NOT BRING LIGHTS BACK ON. CHECKING LIGHTS LATER, FOUND LIGHTS WOULD GO OUT WITHIN 5 M...

Sep 16, 2010 Electrical System 49,500 mi

HEADLIGHTS WENT OUT WHILE DRIVING THE VEHICLE. THIS WAS ON A DARK, DARK, 2 LANE COUNTRY ROAD WITH LITTLE OR NO SHOULDER. USING THE HIGH BEAM "HOLD" FUNCTION LIGHT WOULD COME ON HIGH BEAM. WORKING SWITCHES WOULD NOT BRING LIGHTS BACK ON. CHECKING LIGHTS LATER, FOUND LIGHTS WOULD GO OUT WITHIN 5 M...

Sep 16, 2010 Exterior Lighting 49,500 mi

HEADLIGHTS WENT OUT WHILE DRIVING THE VEHICLE. THIS WAS ON A DARK, DARK, 2 LANE COUNTRY ROAD WITH LITTLE OR NO SHOULDER. USING THE HIGH BEAM "HOLD" FUNCTION LIGHT WOULD COME ON HIGH BEAM. WORKING SWITCHES WOULD NOT BRING LIGHTS BACK ON. CHECKING LIGHTS LATER, FOUND LIGHTS WOULD GO OUT WITHIN 5 M...

Sep 16, 2010 Electrical System 49,500 mi

HEADLIGHTS WENT OUT WHILE DRIVING THE VEHICLE. THIS WAS ON A DARK, DARK, 2 LANE COUNTRY ROAD WITH LITTLE OR NO SHOULDER. USING THE HIGH BEAM "HOLD" FUNCTION LIGHT WOULD COME ON HIGH BEAM. WORKING SWITCHES WOULD NOT BRING LIGHTS BACK ON. CHECKING LIGHTS LATER, FOUND LIGHTS WOULD GO OUT WITHIN 5 M...

Sep 9, 2010 Exterior Lighting 44,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE TRAVELING 50 MPH THE CONTACT NOTICED THAT THE HEADLIGHTS HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THERE WERE NO PRIOR ...

Sep 9, 2010 Exterior Lighting 44,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE TRAVELING 50 MPH THE CONTACT NOTICED THAT THE HEADLIGHTS HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THERE WERE NO PRIOR ...

Aug 16, 2010 Exterior Lighting 149,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT A VERY LOW SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE HE WAS INFORMED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE....

Aug 16, 2010 Exterior Lighting 149,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT A VERY LOW SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE HE WAS INFORMED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE....

Jul 30, 2010 Exterior Lighting 52,000 mi

2004 MERCURY GRAND MARQUIS. HEADLIGHTS BEGAN GOING OFF BY THEMSELVES WHILE I WAS DRIVING AND WILL NOT COME ON AT MOST OF THE TIME. EVERY INDICATION I HAVE IS IT IS A FAULTY LIGHTING MODULE CONTROL. THIS IS VERY DANGEROUS AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE OR ME IS KILLED BECAUSE THE L...

Jul 30, 2010 Exterior Lighting 52,000 mi

2004 MERCURY GRAND MARQUIS. HEADLIGHTS BEGAN GOING OFF BY THEMSELVES WHILE I WAS DRIVING AND WILL NOT COME ON AT MOST OF THE TIME. EVERY INDICATION I HAVE IS IT IS A FAULTY LIGHTING MODULE CONTROL. THIS IS VERY DANGEROUS AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE OR ME IS KILLED BECAUSE THE L...

Jul 29, 2010 Exterior Lighting 82,500 mi

2004 MERCURY MARQUIS HEADLIGHTS WOULD SPORADICALLY STOP WORKING. *TR

Jul 29, 2010 Exterior Lighting 82,500 mi

2004 MERCURY MARQUIS HEADLIGHTS WOULD SPORADICALLY STOP WORKING. *TR

Jul 14, 2010 Exterior Lighting

LETTER FROM CONGRESSMAN JONES ON BEHALF OF CONSTITUENT RE PROBLEMS WITH THE HEADLIGHTS ON HER 2004 MERCURY GRAND MARQUIS (DOT/I#2010-2172) THE CONSUMER STATED WHILE DRIVING, THE HEADLIGHTS WENT COMPLETELY OUT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER STATED THE ENTI...

Jul 14, 2010 Exterior Lighting

LETTER FROM CONGRESSMAN JONES ON BEHALF OF CONSTITUENT RE PROBLEMS WITH THE HEADLIGHTS ON HER 2004 MERCURY GRAND MARQUIS (DOT/I#2010-2172) THE CONSUMER STATED WHILE DRIVING, THE HEADLIGHTS WENT COMPLETELY OUT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER STATED THE ENTI...

Jun 5, 2010 Engine And Engine Cooling 108,090 mi

2004 MERCURY MARQUIS 4.6 L ENGINE. SPARK PLUG BLEW OUT WHILE DRIVING, CREATING SIGNIFICANT SAFETY HAZARD BECAUSE OF LOSS OF POWER AND PRESENCE OF COMBUSTIBLE GASOLINE FUMES. THIS IS A SAFETY HAZARD! *TR

Jun 5, 2010 Engine And Engine Cooling 108,090 mi

2004 MERCURY MARQUIS 4.6 L ENGINE. SPARK PLUG BLEW OUT WHILE DRIVING, CREATING SIGNIFICANT SAFETY HAZARD BECAUSE OF LOSS OF POWER AND PRESENCE OF COMBUSTIBLE GASOLINE FUMES. THIS IS A SAFETY HAZARD! *TR

May 12, 2010 Vehicle Speed Control 57,692 mi

THREE TIMES MY 2004 MERCURY MARQUIS HAS HAD SHOWN "PRIUS LIKE" PROBLEMS. ONCE IN DRY SUMMER , THEN TWICE IN WINTER IN THE PACIFIC NW.THE LAST TIME I WAS INTO THE INTERSECTION WHEN I SLAMMED ON MY PARKING BRAKE TO STOP THE CAR BUT THE MOTOR WAS STILL RACING.

May 12, 2010 Vehicle Speed Control 57,692 mi

THREE TIMES MY 2004 MERCURY MARQUIS HAS HAD SHOWN "PRIUS LIKE" PROBLEMS. ONCE IN DRY SUMMER , THEN TWICE IN WINTER IN THE PACIFIC NW.THE LAST TIME I WAS INTO THE INTERSECTION WHEN I SLAMMED ON MY PARKING BRAKE TO STOP THE CAR BUT THE MOTOR WAS STILL RACING.

May 3, 2010 Vehicle Speed Control 88,000 mi

UNINTENDED ACCELERATION: LAST YEAR (FEB 2009) MY 2004 MERCURY GRAND MARQUIS HAD AN UNINTENDED ACCELERATION WHICH I (WEIGHT LIFTER) COULD BARELY CONTROL AND I ALMOST CRASHED INTO 2-CARS. I ALSO HAD TO HAVE THE BRAKES REPLACED DUE TO SEVERE BRAKING REQUIRED TO STOP THE CAR DUE TO THE UNINTENDED ACCELE...

May 3, 2010 Vehicle Speed Control 88,000 mi

UNINTENDED ACCELERATION: LAST YEAR (FEB 2009) MY 2004 MERCURY GRAND MARQUIS HAD AN UNINTENDED ACCELERATION WHICH I (WEIGHT LIFTER) COULD BARELY CONTROL AND I ALMOST CRASHED INTO 2-CARS. I ALSO HAD TO HAVE THE BRAKES REPLACED DUE TO SEVERE BRAKING REQUIRED TO STOP THE CAR DUE TO THE UNINTENDED ACCELE...

Apr 19, 2010 Exterior Lighting 64,000 mi

TL*-THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT HEADLIGHTS FAILED. IMMEDIATELY, THE HIGHBEAM SWITCH WAS ENGAGED AND REQUIRED ASSISTANCE TO MANUALLY HOLD FOR THE HEADLIGHTS TO OPERATE. THE FAILURE OCCURRED SPORADIC. THE AUTHORIZED DEALER WAS ...

Apr 19, 2010 Exterior Lighting 64,000 mi

TL*-THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT HEADLIGHTS FAILED. IMMEDIATELY, THE HIGHBEAM SWITCH WAS ENGAGED AND REQUIRED ASSISTANCE TO MANUALLY HOLD FOR THE HEADLIGHTS TO OPERATE. THE FAILURE OCCURRED SPORADIC. THE AUTHORIZED DEALER WAS ...

Apr 5, 2010 Exterior Lighting 80,000 mi

I AM CURRENTLY HAVING PROBLEMS WITH MY 2004 MERCURY GRAND MARQUIS WITH THE HEAD LIGHTS NOT COMING ON OR GOING OUT. ALL OTHER LIGHT STAY ON. TURNING THE LIGHT SWITCH ON / OFF AND IT WON'T COME ON. SAME SYMPTOMS IN AUTO OR MANUAL HEADLIGHT MODE. IF I STOP THE CAR IT WILL COME BACK ON. IT THEN MIGHT GO...

Apr 5, 2010 Exterior Lighting 80,000 mi

I AM CURRENTLY HAVING PROBLEMS WITH MY 2004 MERCURY GRAND MARQUIS WITH THE HEAD LIGHTS NOT COMING ON OR GOING OUT. ALL OTHER LIGHT STAY ON. TURNING THE LIGHT SWITCH ON / OFF AND IT WON'T COME ON. SAME SYMPTOMS IN AUTO OR MANUAL HEADLIGHT MODE. IF I STOP THE CAR IT WILL COME BACK ON. IT THEN MIGHT GO...

Mar 22, 2010 Exterior Lighting 800 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH THE HEADLIGHTS SUDDENLY SHUT OFF WITHOUT WARNING CAUSING THE CONTACT TO TURN ON THE HIGH BEAMS TO SEE THE ROAD. THE FAILURE REOCCURRED ONE WEEK LATER WHILE TRAVELING AT 25 MPH WHEN THE HEADLIGHTS STOPPED FUNCTIONING WITHOUT WARNI...

Mar 22, 2010 Exterior Lighting 800 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 40 MPH THE HEADLIGHTS SUDDENLY SHUT OFF WITHOUT WARNING CAUSING THE CONTACT TO TURN ON THE HIGH BEAMS TO SEE THE ROAD. THE FAILURE REOCCURRED ONE WEEK LATER WHILE TRAVELING AT 25 MPH WHEN THE HEADLIGHTS STOPPED FUNCTIONING WITHOUT WARNI...

Feb 22, 2010 Exterior Lighting 28,000 mi

HEADLIGHTS ON 2003 FORD CROWN VICTORIA AND 2004 MERCURY GRAND MARQUIS SUBJECT TO GOING ON AND OFF AND GOING OFF WHILE DRIVING. *TR

Feb 22, 2010 Exterior Lighting 28,000 mi

HEADLIGHTS ON 2003 FORD CROWN VICTORIA AND 2004 MERCURY GRAND MARQUIS SUBJECT TO GOING ON AND OFF AND GOING OFF WHILE DRIVING. *TR

Jan 15, 2010 Exterior Lighting 52,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT APPROXIMATELY 72 MPH ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS IN ACTIVATION. SUDDENLY, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE DRIVER EXPERIENCED EXTREMELY POOR VISIBILITY AND PULLED OVER TO THE SIDE OF THE R...

Jan 15, 2010 Exterior Lighting 52,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT APPROXIMATELY 72 MPH ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS IN ACTIVATION. SUDDENLY, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING. THE DRIVER EXPERIENCED EXTREMELY POOR VISIBILITY AND PULLED OVER TO THE SIDE OF THE R...

Dec 9, 2009 Exterior Lighting 124,024 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN DRIVING THE HEADLIGHTS WILL TURN OFF FOR FOUR MINUTES AND THEN TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE HEADLIGHT MODULE SWITCH NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRE...

Dec 9, 2009 Exterior Lighting 124,024 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN DRIVING THE HEADLIGHTS WILL TURN OFF FOR FOUR MINUTES AND THEN TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE HEADLIGHT MODULE SWITCH NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRE...

Jul 20, 2009 Exterior Lighting 80,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY STOPPED WORKING. IN ADDITION, THE TURN SIGNALS AND BRIGHT HEADLIGHTS WOULD ONLY ILLUMINATE WHENEVER THE SWITCH WAS HELD. AS SOON AS THE SWITCH WAS RELEASED, THE LIGHTS WOULD DIM AGAIN. IN ORDER TO D...

Jul 20, 2009 Exterior Lighting 80,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY STOPPED WORKING. IN ADDITION, THE TURN SIGNALS AND BRIGHT HEADLIGHTS WOULD ONLY ILLUMINATE WHENEVER THE SWITCH WAS HELD. AS SOON AS THE SWITCH WAS RELEASED, THE LIGHTS WOULD DIM AGAIN. IN ORDER TO D...

Jul 17, 2009 Electrical System 100,600 mi

LIGHT CONTROLER SHUTS LIGHTS OFF AT NIGHT WHILE DRIVING. THE ONLY WAY TO GET LIGHTS TO DRIVE WITH IS TO HOLD DIRCETIONAL SIGNIAL HANDEL UP WITH ONE HAND AND DRIVE WITH THE OTHER. *TR

Jul 17, 2009 Exterior Lighting 100,600 mi

LIGHT CONTROLER SHUTS LIGHTS OFF AT NIGHT WHILE DRIVING. THE ONLY WAY TO GET LIGHTS TO DRIVE WITH IS TO HOLD DIRCETIONAL SIGNIAL HANDEL UP WITH ONE HAND AND DRIVE WITH THE OTHER. *TR

Jul 17, 2009 Electrical System 100,600 mi

LIGHT CONTROLER SHUTS LIGHTS OFF AT NIGHT WHILE DRIVING. THE ONLY WAY TO GET LIGHTS TO DRIVE WITH IS TO HOLD DIRCETIONAL SIGNIAL HANDEL UP WITH ONE HAND AND DRIVE WITH THE OTHER. *TR

Jul 17, 2009 Exterior Lighting 100,600 mi

LIGHT CONTROLER SHUTS LIGHTS OFF AT NIGHT WHILE DRIVING. THE ONLY WAY TO GET LIGHTS TO DRIVE WITH IS TO HOLD DIRCETIONAL SIGNIAL HANDEL UP WITH ONE HAND AND DRIVE WITH THE OTHER. *TR

Jul 3, 2009 Exterior Lighting 96,500 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHT SWITCH IN THE AUTOMATIC SELECTION THE HEADLIGHTS WENT OUT. THIS WAS ON JUNE 6, 2009, AT 11:00 P. M. THEN ON JUNE 27, 2009, AT 9:10 P. M. WHILE TURNING ONTO AN INTERSTATE HIGHWAY THE HEADLIGHTS WENT OUT AGAIN. THIS TIME THE HEADLIGHT SELECTION SWITCH WAS I...

Jul 3, 2009 Electrical System 96,500 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHT SWITCH IN THE AUTOMATIC SELECTION THE HEADLIGHTS WENT OUT. THIS WAS ON JUNE 6, 2009, AT 11:00 P. M. THEN ON JUNE 27, 2009, AT 9:10 P. M. WHILE TURNING ONTO AN INTERSTATE HIGHWAY THE HEADLIGHTS WENT OUT AGAIN. THIS TIME THE HEADLIGHT SELECTION SWITCH WAS I...

Jul 3, 2009 Exterior Lighting 96,500 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHT SWITCH IN THE AUTOMATIC SELECTION THE HEADLIGHTS WENT OUT. THIS WAS ON JUNE 6, 2009, AT 11:00 P. M. THEN ON JUNE 27, 2009, AT 9:10 P. M. WHILE TURNING ONTO AN INTERSTATE HIGHWAY THE HEADLIGHTS WENT OUT AGAIN. THIS TIME THE HEADLIGHT SELECTION SWITCH WAS I...

Jul 3, 2009 Electrical System 96,500 mi

WHILE DRIVING AT NIGHT WITH THE HEADLIGHT SWITCH IN THE AUTOMATIC SELECTION THE HEADLIGHTS WENT OUT. THIS WAS ON JUNE 6, 2009, AT 11:00 P. M. THEN ON JUNE 27, 2009, AT 9:10 P. M. WHILE TURNING ONTO AN INTERSTATE HIGHWAY THE HEADLIGHTS WENT OUT AGAIN. THIS TIME THE HEADLIGHT SELECTION SWITCH WAS I...

May 17, 2009 Exterior Lighting 85,000 mi

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODULE AN...

May 17, 2009 Exterior Lighting 85,000 mi

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODULE AN...

Apr 16, 2009 Exterior Lighting 69,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO AVOID A CRASH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HEADLIGHT SENSOR AT THE COST OF $700. THE DEALER STATED THAT THE FAILURE WAS COMMON AND THEY KEEP...

Apr 16, 2009 Exterior Lighting 69,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO AVOID A CRASH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HEADLIGHT SENSOR AT THE COST OF $700. THE DEALER STATED THAT THE FAILURE WAS COMMON AND THEY KEEP...

Mar 27, 2009 Electrical System Fire 79,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE LIGHTING CONTROL MODULE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE HORN BEGAN TO SOUND, SO HE DISCONNECTED THE BATTERY. THE FIRE DEPARTMENT ARRIV...

Mar 27, 2009 Electrical System Fire 79,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE LIGHTING CONTROL MODULE. HE PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE HORN BEGAN TO SOUND, SO HE DISCONNECTED THE BATTERY. THE FIRE DEPARTMENT ARRIV...

Mar 24, 2009 Exterior Lighting 88,000 mi

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODU...

Mar 24, 2009 Exterior Lighting 88,000 mi

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODU...

Mar 19, 2009 Steering 19,970 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN BACKING UP AT 10 MPH, THE CONTACT NOTICED THAT THE STEERING WAS VERY STIFF AND DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS DESTINATION, BUT THE FAILURE CONTINUED. WHEN HE REACHED HIS DESTINATION, THE CONTACT NOTICE...

Mar 19, 2009 Steering 19,970 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN BACKING UP AT 10 MPH, THE CONTACT NOTICED THAT THE STEERING WAS VERY STIFF AND DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS DESTINATION, BUT THE FAILURE CONTINUED. WHEN HE REACHED HIS DESTINATION, THE CONTACT NOTICE...

Mar 11, 2009 Exterior Lighting 98,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD GO OUT COMPLETELY WHILE DRIVING AT ANY SPEED. SOMETIMES THE LIGHTS WILL ILLUMINATE WITHIN A FEW MINUTES OR UP TO FIFTEEN MINUTES. WHEN HE PULLS THE TURN SIGNAL LEVER TOWARDS HIM, THE BRIGHT LIGHTS ILLUM...

Mar 11, 2009 Electrical System 98,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD GO OUT COMPLETELY WHILE DRIVING AT ANY SPEED. SOMETIMES THE LIGHTS WILL ILLUMINATE WITHIN A FEW MINUTES OR UP TO FIFTEEN MINUTES. WHEN HE PULLS THE TURN SIGNAL LEVER TOWARDS HIM, THE BRIGHT LIGHTS ILLUM...

Mar 11, 2009 Exterior Lighting 98,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD GO OUT COMPLETELY WHILE DRIVING AT ANY SPEED. SOMETIMES THE LIGHTS WILL ILLUMINATE WITHIN A FEW MINUTES OR UP TO FIFTEEN MINUTES. WHEN HE PULLS THE TURN SIGNAL LEVER TOWARDS HIM, THE BRIGHT LIGHTS ILLUM...

Mar 11, 2009 Electrical System 98,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD GO OUT COMPLETELY WHILE DRIVING AT ANY SPEED. SOMETIMES THE LIGHTS WILL ILLUMINATE WITHIN A FEW MINUTES OR UP TO FIFTEEN MINUTES. WHEN HE PULLS THE TURN SIGNAL LEVER TOWARDS HIM, THE BRIGHT LIGHTS ILLUM...

Feb 1, 2009 Exterior Lighting 94,000 mi

WE HAVE 9 MERCURY GRAND MARQUIS IN OUR FLEET. WE ARE A 24 HOUR TRANSPORTATION SERVICE AND OUR CARS ARE OUT A NIGHT. THE LIGHTS JUST TURN OFF WITHOUT WARNING AND OUR DRIVERS NOW HAVE TO DRIVE IN THE DARK UNTIL THE LIGHTS COME BACK ON AFTER SHUTTING THE CAR DOWN. OR, THEY MAY NOT COME BACK ON AND...

Feb 1, 2009 Exterior Lighting 94,000 mi

WE HAVE 9 MERCURY GRAND MARQUIS IN OUR FLEET. WE ARE A 24 HOUR TRANSPORTATION SERVICE AND OUR CARS ARE OUT A NIGHT. THE LIGHTS JUST TURN OFF WITHOUT WARNING AND OUR DRIVERS NOW HAVE TO DRIVE IN THE DARK UNTIL THE LIGHTS COME BACK ON AFTER SHUTTING THE CAR DOWN. OR, THEY MAY NOT COME BACK ON AND...

Dec 22, 2008 Engine And Engine Cooling 100,000 mi

INTAKE MANIFOLD CRACKED, NEEDED REPLACEMENT. THIS IS A PLASTIC COMPONENT WHICH IS NOT DESIGNED FOR COLD WEATHER CLIMATES. THIS IS THE SECOND TIME (SECOND CAR) THAT THIS HAS HAPPENED TO. *TR

Dec 22, 2008 Engine And Engine Cooling 100,000 mi

INTAKE MANIFOLD CRACKED, NEEDED REPLACEMENT. THIS IS A PLASTIC COMPONENT WHICH IS NOT DESIGNED FOR COLD WEATHER CLIMATES. THIS IS THE SECOND TIME (SECOND CAR) THAT THIS HAS HAPPENED TO. *TR

Nov 21, 2008 Visibility 43,000 mi

THE "ACTUATOR" THAT ALLOW HOT AIR TO FLOW INTO THE CAR FOR HEAT MALFUNCTIONS AND WILL NOT MOVE. YOU CAN NOT DEFROST THE WINDSHIELD RESULTING IN ZERO VISIBILITY WHILE DRIVING IN THE COLD. *TR

Nov 21, 2008 Visibility 43,000 mi

THE "ACTUATOR" THAT ALLOW HOT AIR TO FLOW INTO THE CAR FOR HEAT MALFUNCTIONS AND WILL NOT MOVE. YOU CAN NOT DEFROST THE WINDSHIELD RESULTING IN ZERO VISIBILITY WHILE DRIVING IN THE COLD. *TR

Sep 22, 2008 Steering 42,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE RACK AND PINION WAS REPLACED IN AUGUST OF 2007. IT FAILED AGAIN ON OCTOBER 8, 2007. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MANUFACTURER WOULD NOT WARRANTY THE VEHICLE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MI...

Sep 22, 2008 Steering 42,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE RACK AND PINION WAS REPLACED IN AUGUST OF 2007. IT FAILED AGAIN ON OCTOBER 8, 2007. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MANUFACTURER WOULD NOT WARRANTY THE VEHICLE. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MI...

Sep 13, 2008 Structure 50,000 mi

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

Sep 13, 2008 Structure 50,000 mi

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

Apr 21, 2008 Visibility 35,000 mi

WINDSHIELD WIPERS ON MY 2004 MERCURY GRAND MARQUIS BEGAN OPERATING ERRATICALLY TWO MONTHS AFTER THE VEHICLE WAS OUT OF WARRANTY. INITIALLY THEY TURNED ON BY THEMSELVES AND COULD NOT BE TURNED OFF; A WEEK LATER I COULD NOT TURN THEM ON AT ALL EXCEPT IN THE VERY HIGH SETTING. FINALLY, 1-2 WEEKS LATER ...

Apr 21, 2008 Visibility 35,000 mi

WINDSHIELD WIPERS ON MY 2004 MERCURY GRAND MARQUIS BEGAN OPERATING ERRATICALLY TWO MONTHS AFTER THE VEHICLE WAS OUT OF WARRANTY. INITIALLY THEY TURNED ON BY THEMSELVES AND COULD NOT BE TURNED OFF; A WEEK LATER I COULD NOT TURN THEM ON AT ALL EXCEPT IN THE VERY HIGH SETTING. FINALLY, 1-2 WEEKS LATER ...

Dec 19, 2007 Structure 71,198 mi

PAINT PEELING ON TRUNK. *TR

Dec 19, 2007 Structure 71,198 mi

PAINT PEELING ON TRUNK. *TR

Oct 19, 2007 Exterior Lighting 64,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS DIMMED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE APPROXIMATELY FIVE TIMES BEFORE IT WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LIGHT MODULE WAS THE CAUSE OF TH...

Oct 19, 2007 Exterior Lighting 64,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS DIMMED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE APPROXIMATELY FIVE TIMES BEFORE IT WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LIGHT MODULE WAS THE CAUSE OF TH...

Sep 6, 2007 Structure 50,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMP...

Sep 6, 2007 Structure 50,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMP...

Jul 24, 2007 Steering 18,500 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID, AND THE FLUID WAS AT THE PROPER LEVEL. A MECHANIC POWER FLUSHED THE POWER STEERING FLUID; HOWEVER, THE PROBLEM CONTINUED TO OCCUR....

Jul 24, 2007 Steering 18,500 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT CHECKED THE POWER STEERING FLUID, AND THE FLUID WAS AT THE PROPER LEVEL. A MECHANIC POWER FLUSHED THE POWER STEERING FLUID; HOWEVER, THE PROBLEM CONTINUED TO OCCUR....

Jul 10, 2007 Tires

STEEL BELT SEPARATION IN MICHELIN ENERGY LX4 225/60R16 DOT M33V F2971AB AT 18,761 MILES. I HAVE PICTURES OF THE TIRE FOR YOU AND STILL HAVE THE ACTUAL TIRE IF YOUR INTERESTED. *TR

Jul 10, 2007 Tires

STEEL BELT SEPARATION IN MICHELIN ENERGY LX4 225/60R16 DOT M33V F2971AB AT 18,761 MILES. I HAVE PICTURES OF THE TIRE FOR YOU AND STILL HAVE THE ACTUAL TIRE IF YOUR INTERESTED. *TR

Apr 26, 2007 Service Brakes, Hydraulic Crash

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 8 MPH THE VEHICLE DID NOT STOP WHEN THE BRAKE WAS DEPRESSED. HE STATED THAT IT WAS APPROXIMATELY 30 SECONDS BEFORE THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE CLEAR. THE VEHICLE WAS NEVER INSPECTED. APPROXIMATELY FOUR DAYS LAT...

Apr 26, 2007 Service Brakes, Hydraulic Crash

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 8 MPH THE VEHICLE DID NOT STOP WHEN THE BRAKE WAS DEPRESSED. HE STATED THAT IT WAS APPROXIMATELY 30 SECONDS BEFORE THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE CLEAR. THE VEHICLE WAS NEVER INSPECTED. APPROXIMATELY FOUR DAYS LAT...

Aug 9, 2006 Suspension 21,000 mi

2004 MERCURY MARQUIS REAR SHOCKS WENT BAD. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIR WORK DONE. *KB THE CONSUMER NOTICED A SLIGHT BOUNCE COMING FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS INFORMED THE SHOCKS WERE LEAKING OIL. *JB

Aug 9, 2006 Suspension 21,000 mi

2004 MERCURY MARQUIS REAR SHOCKS WENT BAD. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIR WORK DONE. *KB THE CONSUMER NOTICED A SLIGHT BOUNCE COMING FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS INFORMED THE SHOCKS WERE LEAKING OIL. *JB

Mar 21, 2006 Vehicle Speed Control 16,890 mi

DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. ...

Mar 21, 2006 Power Train 16,890 mi

DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. ...

Mar 21, 2006 Vehicle Speed Control 16,890 mi

DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. ...

Mar 21, 2006 Power Train 16,890 mi

DT*: THE CONTACT STATED WHILE APPROACHING A STOP UNDER NORMAL BRAKING, THE VEHICLES ENGINE REVS AND SURGES FORWARD. THE BRAKE PEDAL MUST BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THIS HAPPENED 5 TIMES AND THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER; THE PROBLEM COULD NOT BE DUPLICATED. ...

Mar 20, 2006 Power Train 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Exterior Lighting 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Tires 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Exterior Lighting 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Power Train 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Exterior Lighting 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Tires 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Mar 20, 2006 Exterior Lighting 6,000 mi

DT*: THE CONTACT STATED WHILE SHIFTING FROM DRIVE TO PARK THE GEAR LOCKED IN REVERSE AND WHILE DRIVING AT LOW SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT GO FROM LOW BEAM TO HIGH BEAM. ADDITIONALLY, THE TIRES SLOWLY DEFLATE. THE DEALERSHIP WAS ALERTED. THEY REPAIRED THE GEAR COLUMN, HEADLIGHT SWITC...

Feb 14, 2006 Exterior Lighting 210,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.

Feb 14, 2006 Exterior Lighting 210,000 mi

DT*: THE CONTACT STATED THE HEADLIGHTS FLICKER ON AND OFF WHILE IN USE. AN INDEPENDENT REPAIR SHOP DETERMINED THE LIGHT CONTROL BOX NEEDS TO BE REPLACED.

Jan 17, 2006 Vehicle Speed Control 25,000 mi

DT*: THE CONSUMER STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE FIRST TIME; A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS DRIVEN FOR A PERIOD OF TIME AND THE ACCELERATION PR...

Jan 17, 2006 Vehicle Speed Control 25,000 mi

DT*: THE CONSUMER STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE FIRST TIME; A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS DRIVEN FOR A PERIOD OF TIME AND THE ACCELERATION PR...

Jan 11, 2006 Tires Crash

2004 MERCURY GRAND MARQUIS LOST CONTROL OF VEHICLE DUE TO TIRE WEAR. *TS WHILE DRIVING ON A WET ROAD THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO WORN TIRES. THE VEHICLE SPUN OFF THE LEFT SIDE OF THE ROAD AND STRUCK A CONTROL WALL. THE CONSUMER SUSTAINED A SORE NECK AND RIGHT SHOULDER. THE V...

Jan 11, 2006 Tires Crash

2004 MERCURY GRAND MARQUIS LOST CONTROL OF VEHICLE DUE TO TIRE WEAR. *TS WHILE DRIVING ON A WET ROAD THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO WORN TIRES. THE VEHICLE SPUN OFF THE LEFT SIDE OF THE ROAD AND STRUCK A CONTROL WALL. THE CONSUMER SUSTAINED A SORE NECK AND RIGHT SHOULDER. THE V...

Dec 19, 2005 Vehicle Speed Control Crash 10,000 mi

DT: WHILE THE CONTACT'S FRIEND WAS PULLING INTO A PARKING LOT SHE PRESSED ON THE BRAKE PEDAL AND IT HESITATED WHILE STOPPING THE VEHICLE. ON A SEPARATE OCCASION, WHILE STOPPING AT A STOP LIGHT THE ACCELERATOR PEDAL GOT STUCK. THIS CAUSED THE CONTACT'S VEHICLE TO REAR END THE VEHICLE IN FRONT. WHE...

Dec 19, 2005 Vehicle Speed Control Crash 10,000 mi

DT: WHILE THE CONTACT'S FRIEND WAS PULLING INTO A PARKING LOT SHE PRESSED ON THE BRAKE PEDAL AND IT HESITATED WHILE STOPPING THE VEHICLE. ON A SEPARATE OCCASION, WHILE STOPPING AT A STOP LIGHT THE ACCELERATOR PEDAL GOT STUCK. THIS CAUSED THE CONTACT'S VEHICLE TO REAR END THE VEHICLE IN FRONT. WHE...

Dec 5, 2005 Power Train 17,300 mi

STOPPED AT RED LIGHT. ENGINE STOPPED. COULD NOT RESTART. WAS TOWED TO LINCOLN/MERCURY DEALER. DIAGNOSIS INDICATED FAILURE OF POWERTRAIN COMMAND MODULE. ACCORDING TO SERVICE MANAGER THIS FAILURE COULD TAKE PLACE AT ANY TIME OR PLACE AND AT ANY SPEED. SUBSEQUENT TO THIS THE HEATER MOTOR BLOWER CONTRO...

Dec 5, 2005 Power Train 17,300 mi

STOPPED AT RED LIGHT. ENGINE STOPPED. COULD NOT RESTART. WAS TOWED TO LINCOLN/MERCURY DEALER. DIAGNOSIS INDICATED FAILURE OF POWERTRAIN COMMAND MODULE. ACCORDING TO SERVICE MANAGER THIS FAILURE COULD TAKE PLACE AT ANY TIME OR PLACE AND AT ANY SPEED. SUBSEQUENT TO THIS THE HEATER MOTOR BLOWER CONTRO...

Nov 7, 2005 Tires

WHILE WASHING MY WIFE'S VEHICLE I SAW THAT THERE IS A CRACK IN THE SIDE WALL OF THE RIGHT REAR TIRE. A MICHELIN ENERGY XL4 97T P225/60R16 M+S TIRE. THERE IS LESS THAN 30,000 MILES ON THE TIRES. *JB

Nov 7, 2005 Tires

WHILE WASHING MY WIFE'S VEHICLE I SAW THAT THERE IS A CRACK IN THE SIDE WALL OF THE RIGHT REAR TIRE. A MICHELIN ENERGY XL4 97T P225/60R16 M+S TIRE. THERE IS LESS THAN 30,000 MILES ON THE TIRES. *JB

Oct 25, 2005 Fuel System, Gasoline Crash Fire 44,000 mi

DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNING SIGNS INDICATING A PROBLEM WITH THE VEHICLE. HE NOTICED SMOKE COMING FROM THE FLOORBOARD AND THE DASHBOARD. WHEN HE PULLED OFF THE ROAD THERE WERE FLAMES COMING UP THROUGH THE FLOORBOARD. THE VEHICLE HAS NOT BEE...

Oct 25, 2005 Fuel System, Gasoline Crash Fire 44,000 mi

DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THERE WERE NO WARNING SIGNS INDICATING A PROBLEM WITH THE VEHICLE. HE NOTICED SMOKE COMING FROM THE FLOORBOARD AND THE DASHBOARD. WHEN HE PULLED OFF THE ROAD THERE WERE FLAMES COMING UP THROUGH THE FLOORBOARD. THE VEHICLE HAS NOT BEE...

Oct 6, 2005 Latches/locks/linkages 12,000 mi

DT: WHILE THE CONSUMER WAS DRIVING AT 70 MPH ON 4-27-05 THE HOOD OF VEHICLE FLEW UP. WHEN THIS HAPPENED IT HIT THE WINDSHIELD AND BROKE IT. WHEN THE VEHICLE WAS INSPECTED ON SITE THEY SAID THAT IT WAS DUE TO A MISSING BOLT IN THE HOOD LATCH. THIS OCCURRED WITHOUT PREVIOUS WARNING. THE CONSUMER...

Oct 6, 2005 Latches/locks/linkages 12,000 mi

DT: WHILE THE CONSUMER WAS DRIVING AT 70 MPH ON 4-27-05 THE HOOD OF VEHICLE FLEW UP. WHEN THIS HAPPENED IT HIT THE WINDSHIELD AND BROKE IT. WHEN THE VEHICLE WAS INSPECTED ON SITE THEY SAID THAT IT WAS DUE TO A MISSING BOLT IN THE HOOD LATCH. THIS OCCURRED WITHOUT PREVIOUS WARNING. THE CONSUMER...

Sep 6, 2005 Vehicle Speed Control Crash 28,071 mi

DT: THE VEHICEL ACCELERATED SUDDENLY AND THE BRAKES COULD NOT STOP IT. WHILE IN A PARKING LOT TO PUT AIR IN THE TIRES THE VEHICLE JUST TOOK OFF AND CRASHED INTO A BUILDING. THIS HAPPENED JULY 30, 2005 THE CONSUMER IS GETTING READY TO CONTACT FORD. *AK *JB

Sep 6, 2005 Vehicle Speed Control Crash 28,071 mi

DT: THE VEHICEL ACCELERATED SUDDENLY AND THE BRAKES COULD NOT STOP IT. WHILE IN A PARKING LOT TO PUT AIR IN THE TIRES THE VEHICLE JUST TOOK OFF AND CRASHED INTO A BUILDING. THIS HAPPENED JULY 30, 2005 THE CONSUMER IS GETTING READY TO CONTACT FORD. *AK *JB

Aug 31, 2005 Vehicle Speed Control Crash 27,800 mi

MY WIFE WAS DRIVING OUR 2004 MERCURY GRAND MARQUIS (PRE-CERTIFIED, BOUGHT OFF THE SHOWROOM FLOOR AUGUST 2004); OUR THREE TEENAGE FOSTER CARE CHILDREN AND I WERE PASSENGERS. OUR MARQUIS ENTERED THE PARKING LOT OF CONVENIENCE STORE SO THAT WE COULD INSTALL AIR IN LEFT FRONT TIRE. WE DID A U-TURN IN P...

Aug 31, 2005 Air Bags Crash 27,800 mi

MY WIFE WAS DRIVING OUR 2004 MERCURY GRAND MARQUIS (PRE-CERTIFIED, BOUGHT OFF THE SHOWROOM FLOOR AUGUST 2004); OUR THREE TEENAGE FOSTER CARE CHILDREN AND I WERE PASSENGERS. OUR MARQUIS ENTERED THE PARKING LOT OF CONVENIENCE STORE SO THAT WE COULD INSTALL AIR IN LEFT FRONT TIRE. WE DID A U-TURN IN P...

Aug 31, 2005 Vehicle Speed Control Crash 27,800 mi

MY WIFE WAS DRIVING OUR 2004 MERCURY GRAND MARQUIS (PRE-CERTIFIED, BOUGHT OFF THE SHOWROOM FLOOR AUGUST 2004); OUR THREE TEENAGE FOSTER CARE CHILDREN AND I WERE PASSENGERS. OUR MARQUIS ENTERED THE PARKING LOT OF CONVENIENCE STORE SO THAT WE COULD INSTALL AIR IN LEFT FRONT TIRE. WE DID A U-TURN IN P...

Aug 31, 2005 Air Bags Crash 27,800 mi

MY WIFE WAS DRIVING OUR 2004 MERCURY GRAND MARQUIS (PRE-CERTIFIED, BOUGHT OFF THE SHOWROOM FLOOR AUGUST 2004); OUR THREE TEENAGE FOSTER CARE CHILDREN AND I WERE PASSENGERS. OUR MARQUIS ENTERED THE PARKING LOT OF CONVENIENCE STORE SO THAT WE COULD INSTALL AIR IN LEFT FRONT TIRE. WE DID A U-TURN IN P...

Aug 3, 2005 Vehicle Speed Control Crash

2004 MERCURY GRAND MARQUIS ACCELERATED AT FULL SPEED WHEN CONSUMER BARELY TOUCHED THE ACCELERATOR PEDAL. THIS RESULTED IN THE VEHICLE CRASHING THROUGH THE BACK WALL OF THE CONSUMER'S GARAGE.*MR *NM

Aug 3, 2005 Vehicle Speed Control Crash

2004 MERCURY GRAND MARQUIS ACCELERATED AT FULL SPEED WHEN CONSUMER BARELY TOUCHED THE ACCELERATOR PEDAL. THIS RESULTED IN THE VEHICLE CRASHING THROUGH THE BACK WALL OF THE CONSUMER'S GARAGE.*MR *NM

Jul 6, 2005 Visibility 38,749 mi

THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED.

Jul 6, 2005 Visibility 51,789 mi

THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED. THE FOLLOWING VEHICLES HAD THE SAME PROBLEM. VEHICLE #1 [XXX] 2004 GS MERCURY MARQUIS 06/24/05 VEHICLE #2 [XXX] 2004 GS MERCURY MARQUIS 06/26/05 *JS IN...

Jul 6, 2005 Visibility 38,749 mi

THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED.

Jul 6, 2005 Visibility 51,789 mi

THE RIGHT WINDSHIELD WIPER BROKE OFF THE ARM WHILE DRIVING AND FLEW OFF THE VEHICLE. THE ARM AND WINDSHIELD WIPER HAD TO BE REPLACED. THE FOLLOWING VEHICLES HAD THE SAME PROBLEM. VEHICLE #1 [XXX] 2004 GS MERCURY MARQUIS 06/24/05 VEHICLE #2 [XXX] 2004 GS MERCURY MARQUIS 06/26/05 *JS IN...

May 28, 2005 Structure

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

May 28, 2005 Interior Lighting

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

May 28, 2005 Structure

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

May 28, 2005 Interior Lighting

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

May 23, 2005 Vehicle Speed Control

WHILE DRIVING, AND COMING TO A STOP (BRAKING) THE VEHICLE SURGED FORWARD. THE CONSUMER HAS TAKEN THE VEHICLE INTO THE DEALER. THE DEALER STATED THE VEHICLE WAS PERFORMING THE WAY IT SHOULD. PLEASE PROVIDE ANY FURTHER INFORMATION. ALSO, PLEASE PROVIDE THE VEHICLE IDENTIFICATION NUMBER. *JB THE CO...

May 23, 2005 Vehicle Speed Control

WHILE DRIVING, AND COMING TO A STOP (BRAKING) THE VEHICLE SURGED FORWARD. THE CONSUMER HAS TAKEN THE VEHICLE INTO THE DEALER. THE DEALER STATED THE VEHICLE WAS PERFORMING THE WAY IT SHOULD. PLEASE PROVIDE ANY FURTHER INFORMATION. ALSO, PLEASE PROVIDE THE VEHICLE IDENTIFICATION NUMBER. *JB THE CO...

Apr 28, 2005 Interior Lighting

THE INTERIOR LIGHTS ARE UNABLE TO LIGHT UP, PREVENTING THE CONSUMER FROM SEEING THE SPEED INDICATOR, OIL, AND FUEL GAUGES. MANUFACTURER HAS BEEN NOTIFIED BY CONSUMER. *AK *SC *JB

Apr 28, 2005 Interior Lighting

THE INTERIOR LIGHTS ARE UNABLE TO LIGHT UP, PREVENTING THE CONSUMER FROM SEEING THE SPEED INDICATOR, OIL, AND FUEL GAUGES. MANUFACTURER HAS BEEN NOTIFIED BY CONSUMER. *AK *SC *JB

Apr 6, 2005 Visibility 156,000 mi

DURING A RAIN STORM WINDSHIELD WIPERS STOPPED WORKING. CONSUMER HAD TO PULL OFF OF THE ROAD. CONSUMER WAS ABLE TO GET THEM TO WORK INTERMITTENTLY, AND WISHED TO HAVE THE MANUFACTURER MAKE THE REPAIRS .*AK THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *BF ...

Apr 6, 2005 Visibility 156,000 mi

DURING A RAIN STORM WINDSHIELD WIPERS STOPPED WORKING. CONSUMER HAD TO PULL OFF OF THE ROAD. CONSUMER WAS ABLE TO GET THEM TO WORK INTERMITTENTLY, AND WISHED TO HAVE THE MANUFACTURER MAKE THE REPAIRS .*AK THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *BF ...

Mar 3, 2005 Vehicle Speed Control

WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Mar 3, 2005 Vehicle Speed Control

WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Feb 3, 2005 Vehicle Speed Control

THE CONSUMER WAS EXPERIENCING CRUISE CONTROL FAILURE. WHEN DRIVING THE CRUISE CONTROL WILL INADVERTENTLY COME ON AND GO OFF. *JB

Feb 3, 2005 Vehicle Speed Control

THE CONSUMER WAS EXPERIENCING CRUISE CONTROL FAILURE. WHEN DRIVING THE CRUISE CONTROL WILL INADVERTENTLY COME ON AND GO OFF. *JB

Jan 11, 2005 Service Brakes, Hydraulic

THE ADJUSTABLE PEDAL CAN GO BACK OR FORTH WHEN HITTING THE BRAKE PEDAL THE GAS PEDAL IS SO CLOSE THEY HIT TOGETHER.*AK

Jan 11, 2005 Vehicle Speed Control

THE ADJUSTABLE PEDAL CAN GO BACK OR FORTH WHEN HITTING THE BRAKE PEDAL THE GAS PEDAL IS SO CLOSE THEY HIT TOGETHER.*AK

Jan 11, 2005 Service Brakes, Hydraulic

THE ADJUSTABLE PEDAL CAN GO BACK OR FORTH WHEN HITTING THE BRAKE PEDAL THE GAS PEDAL IS SO CLOSE THEY HIT TOGETHER.*AK

Jan 11, 2005 Vehicle Speed Control

THE ADJUSTABLE PEDAL CAN GO BACK OR FORTH WHEN HITTING THE BRAKE PEDAL THE GAS PEDAL IS SO CLOSE THEY HIT TOGETHER.*AK

Dec 28, 2004 Service Brakes, Hydraulic

WHEN PRESSING BRAKE PEDAL, FOOT ALSO FREQUENTLY DEPRESSES GAS PEDAL CAUSING CAR TO LURCH FORWARD. *JB

Dec 28, 2004 Service Brakes, Hydraulic

WHEN PRESSING BRAKE PEDAL, FOOT ALSO FREQUENTLY DEPRESSES GAS PEDAL CAUSING CAR TO LURCH FORWARD. *JB

Dec 7, 2004 Engine And Engine Cooling 100,000 mi

CRACK INTAKE MANIFOLD BECAUSE IT'S PLASTIC. I HAD TO PAY FOR THE REPAIR AND I WAS NOT AT FAULT.*AK

Dec 7, 2004 Engine And Engine Cooling 100,000 mi

CRACK INTAKE MANIFOLD BECAUSE IT'S PLASTIC. I HAD TO PAY FOR THE REPAIR AND I WAS NOT AT FAULT.*AK

Nov 28, 2004 Power Train Crash 12,000 mi

MY CAR A MERCURY GRAND-MARQUIS(2004), ON OCTOBER 14,2004 ALMOST CAUSED TO MY WIFE AND MYSELF A TRAGEDY.IN MY OWN HOME, THE CAR FAILED IN TRANSMISSION TO GO REAR, INSTEAD WENT FORWARD INTO MY BACKYARD,CRASHED AGAINST A TREE AND WENT INTO A LAKE IN MY PROPERTY. AS A RESULT THE CAR WAS TOWED TO ALAN FO...

Nov 28, 2004 Power Train Crash 12,000 mi

MY CAR A MERCURY GRAND-MARQUIS(2004), ON OCTOBER 14,2004 ALMOST CAUSED TO MY WIFE AND MYSELF A TRAGEDY.IN MY OWN HOME, THE CAR FAILED IN TRANSMISSION TO GO REAR, INSTEAD WENT FORWARD INTO MY BACKYARD,CRASHED AGAINST A TREE AND WENT INTO A LAKE IN MY PROPERTY. AS A RESULT THE CAR WAS TOWED TO ALAN FO...

Nov 16, 2004 Vehicle Speed Control

THERE WAS PROBLEM WITH THE GEAR SHIFT OR TRANSMISSION, SHIFT LEVER MOVED FORWARD AND SHIFTED INTO REVERSE WITHOUT MY TOUCH. THE VEHICLE GETS HUNG-UP IN NEUTRAL. *BF FROM DRIVE OR REVERSE INTO PARK THERE WAS A METAL TO METAL INTERFERENCE EVIDENT. THE GEAR WOULD STICK AND REQUIRED 2 TO 3 MINUTES...

Nov 16, 2004 Vehicle Speed Control

THERE WAS PROBLEM WITH THE GEAR SHIFT OR TRANSMISSION, SHIFT LEVER MOVED FORWARD AND SHIFTED INTO REVERSE WITHOUT MY TOUCH. THE VEHICLE GETS HUNG-UP IN NEUTRAL. *BF FROM DRIVE OR REVERSE INTO PARK THERE WAS A METAL TO METAL INTERFERENCE EVIDENT. THE GEAR WOULD STICK AND REQUIRED 2 TO 3 MINUTES...

Nov 9, 2004 Vehicle Speed Control Crash 2,235 mi

WHEN THE CONSUMER ATTEMPTED TO COME TO A STOP , THE VEHICLE ACCELERATED INTO A BUILDING. THE VEHICLE WAS TOWED. *JB THE DEALER COULD NOT FIND ANYTHING WRONG. THE CONSUMER FOUND SEVERAL SIMILAR INCIDENTS. *SC

Nov 9, 2004 Vehicle Speed Control Crash 2,235 mi

WHEN THE CONSUMER ATTEMPTED TO COME TO A STOP , THE VEHICLE ACCELERATED INTO A BUILDING. THE VEHICLE WAS TOWED. *JB THE DEALER COULD NOT FIND ANYTHING WRONG. THE CONSUMER FOUND SEVERAL SIMILAR INCIDENTS. *SC

Oct 29, 2004 Suspension

VEHICLE VIBRATED WHEN IN MOTION AT SPEEDS OF 45 MPH OR GREATER.WHEN DRIVING AT 70 MPH BACK END SWAYED.CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO CHANGED AND BALANCED TIRES, ALSO, CHANGED THE WHEEL HUBS, BUT PROBLEM RECURRED. *AK *NM

Oct 29, 2004 Suspension

VEHICLE VIBRATED WHEN IN MOTION AT SPEEDS OF 45 MPH OR GREATER.WHEN DRIVING AT 70 MPH BACK END SWAYED.CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO CHANGED AND BALANCED TIRES, ALSO, CHANGED THE WHEEL HUBS, BUT PROBLEM RECURRED. *AK *NM

Sep 8, 2004 Engine And Engine Cooling 3,300 mi

WHEN DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *LA *TS

Sep 8, 2004 Engine And Engine Cooling 3,300 mi

WHEN DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *LA *TS

Aug 29, 2004 Power Train 375 mi

NEW 2004 MERCURY MARQUIS. HAD CAR FOR ONE DAY. ATTEMPTED TO MAKE A QUICK LEFT TURN BY DEPRESSING ACCELERATOR TO THE FLOOR. MOTOR STARTED REVVING UP BUT THE CAR WOULD NOT MOVE. LET OFF GAS AND TRANSMISSION ENGAGED. AFTER MAKING THE TURN,STOPPED THE CAR, STILL IN DRIVE, PUT THE GAS PEDAL TO THE FLOOR....

Aug 29, 2004 Power Train 375 mi

NEW 2004 MERCURY MARQUIS. HAD CAR FOR ONE DAY. ATTEMPTED TO MAKE A QUICK LEFT TURN BY DEPRESSING ACCELERATOR TO THE FLOOR. MOTOR STARTED REVVING UP BUT THE CAR WOULD NOT MOVE. LET OFF GAS AND TRANSMISSION ENGAGED. AFTER MAKING THE TURN,STOPPED THE CAR, STILL IN DRIVE, PUT THE GAS PEDAL TO THE FLOOR....

Aug 20, 2004 Wheels 1,900 mi

THE STEERING WHEEL VIBRATES WHEN DRIVING AT SPEEDS OF 58 MPH AND FASTER. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES, IN WHICH THEY BALANCED THE TIRES, ROTATE THE TIRES AND MADE AN ADJUSTMENT IN THE STEERING COLUMN. THE PROBLEM STILL EXIST. THE DEALERSHIP ALSO INDICATED THAT THE STEERING WHEEL ...

Aug 20, 2004 Wheels 1,900 mi

THE STEERING WHEEL VIBRATES WHEN DRIVING AT SPEEDS OF 58 MPH AND FASTER. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES, IN WHICH THEY BALANCED THE TIRES, ROTATE THE TIRES AND MADE AN ADJUSTMENT IN THE STEERING COLUMN. THE PROBLEM STILL EXIST. THE DEALERSHIP ALSO INDICATED THAT THE STEERING WHEEL ...

Jul 8, 2004 Power Train

THE TRANSMISSION KEEPS STALLING ON UPGRADES.. IT STALLS ON GRADES AFTER THE FIRST WEEK...THE TRANSMISSION WILL NOT HOLD UP UNDER PRESSURE....IT CONTINUES TO LOSE PRESSURE...POWER...IT MUST BE RECALLED.. THE FIRST ONE I HAD I THOUGHT SHOULD BE RECALLED BUT THE DEALERSHIP GAVE ME ANOTHER AFTER 8 MONT...

Jul 8, 2004 Power Train

THE TRANSMISSION KEEPS STALLING ON UPGRADES.. IT STALLS ON GRADES AFTER THE FIRST WEEK...THE TRANSMISSION WILL NOT HOLD UP UNDER PRESSURE....IT CONTINUES TO LOSE PRESSURE...POWER...IT MUST BE RECALLED.. THE FIRST ONE I HAD I THOUGHT SHOULD BE RECALLED BUT THE DEALERSHIP GAVE ME ANOTHER AFTER 8 MONT...

Apr 8, 2004 Service Brakes, Hydraulic

WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL, THE DRIVER ALSO PRESSED ON THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO ACCELERATE WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE CONSUMER STATED THAT THE PEDALS WERE TOO CLOSE TO EACH OTHER. *AK *SC *JB

Apr 8, 2004 Service Brakes, Hydraulic

WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL, THE DRIVER ALSO PRESSED ON THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO ACCELERATE WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE CONSUMER STATED THAT THE PEDALS WERE TOO CLOSE TO EACH OTHER. *AK *SC *JB

Mar 30, 2004 Vehicle Speed Control

WITH THE CONSUMER'S FOOT ON THE BRAKE, THE VEHICLE SUDDEN ACCELERATED AND STARTED SHAKING. (NAR) *PH *CB

Mar 30, 2004 Vehicle Speed Control

WITH THE CONSUMER'S FOOT ON THE BRAKE, THE VEHICLE SUDDEN ACCELERATED AND STARTED SHAKING. (NAR) *PH *CB

Mar 22, 2004 Vehicle Speed Control

CONSUMER STATED THAT WHILE DRIVING CAME TO A RED LIGHT AND VEHICLE TOOK OFF. THE MORE HE APPLIED THE BRAKES THE FASTER VEHICLE WENT. HE AND HIS WIFE NARROWLY ESCAPED A COLLISION. CONSUMER TOOK FEET OFF THE BRAKES, AND PLACED THE VEHICLE IN NEUTRAL, WHICH CAUSED IT TO SLOW DOWN. THEN, HE CO...

Mar 22, 2004 Vehicle Speed Control

CONSUMER STATED THAT WHILE DRIVING CAME TO A RED LIGHT AND VEHICLE TOOK OFF. THE MORE HE APPLIED THE BRAKES THE FASTER VEHICLE WENT. HE AND HIS WIFE NARROWLY ESCAPED A COLLISION. CONSUMER TOOK FEET OFF THE BRAKES, AND PLACED THE VEHICLE IN NEUTRAL, WHICH CAUSED IT TO SLOW DOWN. THEN, HE CO...

Jan 15, 2004 Exterior Lighting 7,300 mi

THE TURN SIGNAL FAILED INTERMITTENTLY. THE CAUSE HAD NOT BEEN DETERMINED. *JB THE TURN SIGNAL RACED EXTREMELY FAST THAT THE LIGHTS FLICKER INSTEAD OF BLINKING. THE PROBLEM OCCURRED 30 TIMES SINCE DEC. 2003. FORD WAS AWARE OF THE PROBLEM BUT DID NOT HAVE A FIX. *SC

Jan 15, 2004 Exterior Lighting 7,300 mi

THE TURN SIGNAL FAILED INTERMITTENTLY. THE CAUSE HAD NOT BEEN DETERMINED. *JB THE TURN SIGNAL RACED EXTREMELY FAST THAT THE LIGHTS FLICKER INSTEAD OF BLINKING. THE PROBLEM OCCURRED 30 TIMES SINCE DEC. 2003. FORD WAS AWARE OF THE PROBLEM BUT DID NOT HAVE A FIX. *SC