16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Jan 23, 2016 Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE AT FAULT DRIVER'S INSURANCE COMPANY DECLARED MY VEHICLE A TOTAL LOSS. MY VEHICLE'S AIR BAGS DID NOT DEPLOY. I WAS WEARING MY SEAT AND SHOULDER BELTS AT THE TIME OF THE COLLISION. I WAS EXAMINED AT A NEARBY EMERGENCY ROOM. THEY SAID "NO SERIOUS INJURY" BUT MY ORTHOPEDIC SURGEON SAID I HAVE A SEPARATION OF MY LEFT SHOULDER.

Jan 23, 2016 Crash 65,000 mi

ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE AT FAULT DRIVER'S INSURANCE COMPANY DECLARED MY VEHICLE A TOTAL LOSS. MY VEHICLE'S AIR BAGS DID NOT DEPLOY. I WAS WEARING MY SEAT AND SHOULDER BELTS AT THE TIME OF THE COLLISION. I WAS EXAMINED AT A NEARBY EMERGENCY ROOM. THEY SAID "NO SERIOUS INJURY" BUT MY ORTHOPEDIC SURGEON SAID I HAVE A SEPARATION OF MY LEFT SHOULDER.

Mar 20, 2014 27,500 mi

I NOTICE SMALL PAINT PEELING AT FIRST AROUND BACK WINDOW THEN SINCE HAVE SEVER PAINT ISSUES ON BOTH SIDES OF CAR NEAR REAR WINDOW GOING TO ROOF . ALSO OTHER POINTS ON CAR BODY PAINT PEELING NOT STAYING TO CAR SURFACE . THIS CAR HAS NOW ONLY 44000 AND HAS BEEN RARELY USED AND MOSTLY GARAGED . IT WAS A GIFT FROM MY PARENTS WHOM ARE NOW PASSED AWAY. I AM AT THIS POINT IN DISBELIEF BECAUSE I ONLY USE THIS CAR MOSTLY IN SUMMER . I AM DISABLED AND A US COAST GUARD VETERAN AND FEEL THIS IS AN ISSUE FROM IMPROPER PAINT APPLICATION OR METAL PREPARATION FORM DAY OF BUILD . RECALL NEEDED A.S.A.P. *TR

Mar 20, 2014 27,500 mi

I NOTICE SMALL PAINT PEELING AT FIRST AROUND BACK WINDOW THEN SINCE HAVE SEVER PAINT ISSUES ON BOTH SIDES OF CAR NEAR REAR WINDOW GOING TO ROOF . ALSO OTHER POINTS ON CAR BODY PAINT PEELING NOT STAYING TO CAR SURFACE . THIS CAR HAS NOW ONLY 44000 AND HAS BEEN RARELY USED AND MOSTLY GARAGED . IT WAS A GIFT FROM MY PARENTS WHOM ARE NOW PASSED AWAY. I AM AT THIS POINT IN DISBELIEF BECAUSE I ONLY USE THIS CAR MOSTLY IN SUMMER . I AM DISABLED AND A US COAST GUARD VETERAN AND FEEL THIS IS AN ISSUE FROM IMPROPER PAINT APPLICATION OR METAL PREPARATION FORM DAY OF BUILD . RECALL NEEDED A.S.A.P. *TR

Aug 3, 2011 203,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FIBERGLASS ROOF DETACHED FROM THE VEHICLE AND EJECTED ONTO THE REAR WINDSHIELD AND TRUNK. BOTH THE TRUNK AND WINDSHIELD SUSTAINED DAMAGE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 203,000. THE VIN WAS UNAVAILABLE.

Aug 3, 2011 203,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FIBERGLASS ROOF DETACHED FROM THE VEHICLE AND EJECTED ONTO THE REAR WINDSHIELD AND TRUNK. BOTH THE TRUNK AND WINDSHIELD SUSTAINED DAMAGE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 203,000. THE VIN WAS UNAVAILABLE.

Dec 17, 2010 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSENGER SIDE HAS NEVER WORKED AND HAD TO REPLACE TIRES DUE TO UNUSUAL WEAR AND TEAR. COST TO REPLACE TIRES WAS $478. DRIVER SIDES DOOR WILL NOT SHUT ALL THE WAY DUE TO ALIGNMENT PROBLEMS AND THIS PROBLEM HAS NOT BEEN CORRECTED. HAD TO REPLACE FUEL FILTER DUE TO LEAKING AND THIS COST $178. CAR HAS BECOME A MONEY PIT AND IT ONLY HAS 77,000 MILES ON IT. *TR

Dec 17, 2010 77,000 mi

FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSENGER SIDE HAS NEVER WORKED AND HAD TO REPLACE TIRES DUE TO UNUSUAL WEAR AND TEAR. COST TO REPLACE TIRES WAS $478. DRIVER SIDES DOOR WILL NOT SHUT ALL THE WAY DUE TO ALIGNMENT PROBLEMS AND THIS PROBLEM HAS NOT BEEN CORRECTED. HAD TO REPLACE FUEL FILTER DUE TO LEAKING AND THIS COST $178. CAR HAS BECOME A MONEY PIT AND IT ONLY HAS 77,000 MILES ON IT. *TR

Sep 13, 2008 50,000 mi

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

Sep 13, 2008 50,000 mi

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

Dec 19, 2007 71,198 mi

PAINT PEELING ON TRUNK. *TR

Dec 19, 2007 71,198 mi

PAINT PEELING ON TRUNK. *TR

Sep 6, 2007 50,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.

Sep 6, 2007 50,000 mi

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, DEBRIS FROM THE PRECEDING VEHICLE STRUCK THE ROOF OF THE CONTACT'S VEHICLE. THE FAILURE CAUSED THE PAINT TO CHIP. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE PAINT WAS DELAMINATING. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.

May 28, 2005

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.

May 28, 2005

TOE OF LEFT FOOT HITS PLASTIC PANEL DIRECTLY TO THE LEFT OF THE BRAKE PEDAL WHEN MOVING LEFT FOOT TO THE BRAKE PEDAL. INSUFFICIENT CLEARANCE ABOVE LEFT FOOT DUE TO THE PLASTIC PANEL THAT COVERS THE COURTESY LIGHT BULB.