2005 MERCURY GRAND MARQUIS Electrical System Problems

This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.

NEITHER THE AIR CONDITIONER NOR THE CRUISE HAS WORKED SINCE 46,000 MILES. IT NEEDS A NEW AIR COMPRESSOR WHICH WOULD COST OVER $1,000 AND THERE ARE SEVERAL OTHER COMPLAINTS FOR THIS ISSUE PLASTERED ALL OVER THE INTERNET.

I PURCHASED A 05 MERCURY GRAND MARQUIS AND HAD ISSUES WITH THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. I SEEN THAT THERE WAS A RECALL ON THIS ISSUE FOR MY VEHICLE BUT WHEN I CALLED THE FORD DEALER THEY SAID MY CAR WASN'T REGISTERED FOR A RECALL. THEY SAID I WOULD HAVE TO PAY $135 FOR A DIAGNOSTIC TEST AND LEAVE MY CAR FOR 24 HOURS. NO ONE WAS ABLE TO INFORM ME WHY MY SPECIFIC VEHICLE WAS EXCLUDED FROM THE RECALL. IF I'M TELLING THEM THAT I'M HAVING A PROBLEM THAT THEY CLEARLY KNOW ABOUT WHY ARE THEY CHARGING ME TO FIX IT?

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE EXTERIOR LIGHTING, DOME LIGHT, AND ALL OTHER LIGHTING TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (800-730-1765, LOCATED AT 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO SCHEDULE AN APPOINTMENT RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED ALL THE FUSES, BUT THE FAILURE RECURRED. THE CONTACT CALLED HASTINGS AUTOMOTIVE AT 651-437-4030 (LOCATED AT 3625 VERMILLION ST, HASTINGS, MN 55033) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

THIS NOT MY VEHICLE. THIS IS A VEHICLE I FOUND FOR SALE ON AUTOTRADER.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), THE TAIL LIGHTS FAILED TO OPERATE WHEN THE HEADLIGHTS WERE TURNED FROM "AUTOMATIC" TO "ON". THE HEADLIGHTS WORKED, BUT THE TAIL LIGHTS DID NOT UNLESS THE BRAKES WERE BEING APPLIED. LEON RILEY FORD IN BENTON, KY (99 MAIN ST.) WAS NOTIFIED AND CONTACTED THE MANUFACTURER ABOUT PAYMENT FOR THE REPAIRS. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL REPAIR FROM A DEALER (COURT STREET FORD, 558 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914, (815) 939-9600) FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). SIX MONTHS AFTER THE REPAIR, THE LIGHTS FAILED TO FUNCTION FOR THE LOW BEAMS, HIGH BEAMS, AND DAY TIME RUNNING LIGHTS INTERMITTENTLY. THE DEALER WAS INFORMED SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT FELT AS IF THE REMEDY FAILED TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC TO REPLACE THE PART. THE MANUFACTURER WAS NOTIFIED THAT THE REMEDY FOR THE RECALL FAILED TO PROVIDE A SOLUTION AND ALSO INDICATED THAT THE PART STILL NEEDED TO BE REPLACED AFTER THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

PREVIOUSLY SHOWS AN OPEN RECALL FROM DEC. 2016 FOR CRACKING SOLDER ON HEADLIGHTS GOING INTO THE CIRCUIT BOARD. NEEDS A SOLUTION TO CORRECT SAFETY ISSUE.

VEHICLE AT TIMES WITH MY FOOT ON THE BRAKE PEDAL,JUST STARTS TO ACCELERATE FOR NO REASON WHEN I STOP A LIGHT OR IN TRAFFIC.

JAN 19, 2016, LETTER SAID I WOULD BE NOTIFIED AS SOON AS CORRECTIVE PART BECAME AVAILABLE. THIS HAS BEEN OVER 6 1/2 MONTHS. AS I'M PLANNING ON TAKING AN EXTENDED TRIP, MUCH OF IT AT NIGHT, IN THE NEAR FUTURE, I'M CONCERNED MY HEADLIGHTS WILL SUDDENLY GO OUT. PLEASE GOAD THEM TO GET ON THE BALL AND PROVIDE A REPAIR.

Mileage: 75,000

I PURCHASED THE VEHICLE AS A USED VEHICLE WITH 42900 MILES. THE VEHICLE HAS NO HISTORY OF AN ACCIDENT ON THE CARFAX REPORT. THE AIRBAG LIGHT CAME ON AND THE REPAIR ENDED UP COSTING OVER $1000 BECAUSE NEW SENSORS HAD TO BE INSTALLED FOR THE SEAT BELT ASSEMBLIES. THE AUTOMOBILE MECHANIC SAID THIS IS COMMON FOR 2005 FORD AUTOMOBILES. WHY HASN'T FORD ISSUED A RECALL TO CORRECT THE PROBLEM?

Mileage: 42,992

I WAS TRAVELING ON NORTHFIELD ROAD IN BEDFORD HEIGHTS OHIO AND TURNED RIGHT ON TO THE DRIVE WAY THAT LEADS TO WALMART. THE STEERING WHEEL SNAPPED COMPLETELY LOOSE SPINNING AROUND. I LOST CONTROL OF THE STEERING AND THE CAR CRASHED INTO A CURB BEFORE I COULD APPLY THE BRAKES. THIS OCCURRED APPROXIMATELY AN HOUR AFTER I PICKED UP MY CAR FROM LIBERTY FORD DEALERSHIP FOR REPAIRS DONE IN RESPONSE TO RECALL NUMBER 13S08 - STEERING COLUMN SHAFT AND CUSTOMER SATISFACTION PROGRAM NUMBER - 14N01. (LIGHTING CONTROL MODULE).

Mileage: 140,540

HEATER BLEND DOOR ACTUATOR STUCK NO HEAT OR DEFROST.

Mileage: 52,000

HEATER/AC DAMPER CONTROL ACTUATOR IS NOT WORKING.

Mileage: 48,000

AS I WAS DRIVING AT NIGHT, MY VEHICLE'S LOW AND HIGH BEAMS (LIGHTS) SUDDENLY CUT OFF. UNEXPECTEDLY, THE ROAD I WAS TRAVELING BECAME VERY DARK BECAUSE I LIVE IN RURAL AREAS IN WEST VIRGINIA. UNFORTUNATELY, A SECOND LATER, MY CAR RAN OVER A SMALL BOULDER ON THE SIDE ON THE ROAD CAUSING A DAMAGE (SMALL CRACKS) AT THE BOTTOM RIGHT HAND SIDE OF MY BUMPER. NEVERTHELESS, I PUT THE EMERGENCY LIGHTS ON UNTIL I RETURNED HOME RIGHT AWAY. EARLIER THIS WEEK, I USED THE CAR AGAIN WITHOUT ANY LIGHTS ISSUES. HOWEVER A DAY LATER, THE ISSUE RETURNED AGAIN. THIS TIME I WAS TRAVELING IN THE HIGHWAY AT 60 MILES PER HOUR. ALL LOW/HIGH BEAM LIGHTS CUT OFF. MY ONLY SOLUTION WAS TO HOLD THE "FLASH TO PASS" LEVER TOWARDS ME, AND THE HIGH BEAM LIGHTS WOULD TURN ON. HOWEVER, IT IS EXTREMELY CUMBERSOME DRIVING THIS WAY. I'VE BEEN TOLD BY MANY MECHANICS THAT THE MAIN CULPRIT IS THE LIGHTING CONTROL MODULE (LCM) AND THIS SAFETY ISSUE HAS BECOME EXTREMELY COMMON IN GRAND MARQUIS ESPECIALLY 2005 MODELS. CONSUMERS AND PERHAPS THE GOVERNMENT MAY NEED TO FURTHER INTERVENE, SO FORD CAN DO SOMETHING ABOUT THIS SAFETY/HAZARDOUS. IN MY CASE, MY BOTTOM BUMPER SUFFERED, BUT IT COULD HAVE BEEN WORSE - IT COULD EASILY CAUSE AN ACCIDENT AT ANY GIVEN TIME. CURRENTLY, I ONLY USE MY VEHICLE DURING THE DAYLIGHT HOURS. I'VE BEEN TOLD THAT REPAIRS CAN EXCEED $700 OR MORE AND IN SOME INSTANCES, THE ISSUE RETURNS WITHIN A FEW MONTHS AFTER REPLACING THIS PART. THIS ELECTRICAL ISSUE SHOULD PERHAPS BE FURTHER INVESTIGATED AS THE LCM COULD BE THE MAIN CULPRIT, BUT SOMETHING ELSE COULD ALSO BE TRIGGERING THE LCM TO FAIL. THANK YOU GREATLY! *TR

Mileage: 48,000

I WAS DRIVING ALONG ON A BACK COUNTRY ROAD WITH NO MOON OR VISIBLE LIGHTS OF ANY KIND AT 55MPH WHEN I LOST ALL HEADLIGHTS, LOW BEAM AND HIGH BEAM DID NOT WORK. *TR

Mileage: 77,250

DRIVING HOME ON HIGHWAY AT APPROXIMATELY 65 MPH. HEARD A CLICK SOUND BUT DID NOT RELATE IT TO LIGHTS IMMEDIATELY. IT WAS JUST APPROACHING TWILIGHT. I GUESS WE DID NOT IMMEDIATELY NOTICE THE LIGHTS AS THERE WAS STILL SOME DAYLIGHT. NEXT NIGHT DRIVING IN TOWN AFTER DARK AND THE LIGHTS WENT OUT, JUST SUDDEN DARKNESS. WE WERE ON BUSINESS HWY 23 GOING OVER THE OVERPASS IN TOWN AND WERE ABLE TO GET OFF ON A SIDE STREET AND LIMP HOME HOPING THAT WE WOULD NOT GET STOPPED AND CITED. THIS IS MY VEHICLE THAT I USE FOR MY WORK. I NOW HAVE TO SCHEDULE MY WORK AROUND DAYLIGHT HOURS AS WE CAN NOT FIND THE LIGHT MODULE TO REPLACE MINE. THIS IS A HORRIBLE DANGER TO MYSELF, MY FAMILY AND OTHER DRIVERS AS WELL. WE HAVE CALLED MULTIPLE PLACES TO FIND THE MODULE AND THEY ALL SAY THEY CAN NOT GET THEM. THE MOST FRIGHTENING OF ALL, WE HAVE NEVER BEEN SENT A RECALL NOTICE ON THIS. WE ARE GOING TO TRY A GARAGE THAT SERVICES ALL THE STATE PATROL AND POLICE CARS IN THIS PART OF WISCONSIN. THERE ARE STILL SOME OF THE MERCURY'S OUT THERE IN SERVICE. I SUSPECT THEY WILL SURELY SUPPLY THEM WITH THE MODULES. HOPE TO FIND ONE THERE SO I CAN RESUME NORMAL WORK HOURS AND NOT HAVE TO SCHEDULE DAYLIGHT ONLY WORK MEETINGS. I HAVE LOVED THIS CAR FOR 8 YEARS. WOULD HATE TO HAVE TO GIVE IT UP FOR SOMETHING LIKE THIS BUT THE FACT THAT MERCURY DOES NOT RESPOND IS UPSETTING TO SAY THE LEAST. *TR

Mileage: 100,000

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO THE LIGHTING CONTROL MODULE ISSUES. *SMD THE CONSUMER STATED FAILURE OF THE LIGHTING CONTROL MODULE, CAUSE THE HEADLIGHTS TO GO OUT WITHOUT WARNING. THE ONLY WAY TO TURN THEM BACK ON, WAS TO REACH UNDER THE DASHBOARD AND TAP THE AFFECTED MODULE WHICH WORKED SOMETIMES AND SOMETIMES IT DIDN'T. THE PART WAS ORDERED ON NOVEMBER 6, 2014. HOWEVER, THE DEALER HAD NO IDEA WHEN THE SHIP WOULD BE FOR THE PART. *JB

CANNOT SHUT LIGHTS OFF WHEN I SHUT OFF THE CAR. WHEN I TURN THEM ON THE SOMETIMES WORK AND SOMETIMES DON'T. RIDING DOWN THE HWY THEY JUST GO OFF. I HAVE BEEN STOPPED BY THE POLICE. DRIVERS WINDOW WORKS SOMETIMES AND DOES NOR AT OTHER TIMES. BUTTONS FOR THE PASSENGER SEAT ALSO WORKS WHENEVER IT WANTS TO. *TR

Mileage: 49,357

MY HEADLIGHTS WILL NOT COME ON AT TIMES OR JUST COME ON FOR A COUPLE OF MINUTES AND THEN THEY GONE. I HAVE GOTTEN SO MANY TICKETS FOR DRIVING WITH MY HIGH BEAMS AND IT'S SEEM LIKE THE MANUFACTURER DON'T CARE AT ALL. *TR

STARTED VEHICLE TO MOVE IT IN MY DRIVEWAY. PUT IT IN DRIVE AND THROTTLE STUCK OPEN AND VEHICLE SLAMMED MY GARAGE CORNER. TRIED PUTTING IT IN PARK AND IT WENT INTO REVERSE (BRAKE OVERRIDE DID NOT WORK) INSTEAD AND CROSSED STREET, WENT ACROSS NEIGHBORS LANDSCAPING STONES AND SLAMMED INTO THE HOUSE NEXT DOOR'S FRONT PORCH AT WHICH TIME THE IGNITION SHUT DOWN AND THE CAR CAME TO A STOP. MANY THOUSANDS OF DOLLARS IN DAMAGES TO ALL THREE HOMES. *JS

Mileage: 40,000

HEADLIGHTS WENT OUT. I RECEIVED A NOTICE FROM FORD IN APRIL OF 2014 THERE WAS AN ELECTRICAL/LIGHTS PROBLEM AND THEY WOULD REPAIR IF OWNER ACTUALLY HAD THIS PROBLEM. I HAD NO PROBLEM UNTIL OCT 2014. WENT TO MY DEALER QUICK LANE/FORD IN TOPEKA, KS. THEY REPORTED THAT PART HAS BEEN ON BACK ORDER SINCE MAY OF 2014. CONTACT ANOTHER FORD DEALER WHO REPORTED SAME. LIGHT HAVE REGULARLY GONE OFF SINCE THAT TIME. WHAT IS A REASONABLE TIME TO EXPECT THAT THEY WOULD HAVE CORRECT PARTS TO REPLACE AS NEITHER DEALER HAD ANY REPORT AS TO WHEN PART MIGHT COME. VIN: [XXX] FIELD SERVICE ACTION NUMBER: 14N01 FSA TITLE: EXTENDED WARRANTY COVERAGE ON LIGHTING CONTROL MODULE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,125

FAILED LAMP CONTROL MODULE, HEADLIGHTS FAIL TO WORK, ONLY HIGH BEAMS WORK WHEN LEVER IS HELD IN FLASH POSITION. FORD ISSUED AN EXTENDED WARRANTY PROGRAM 14NO1 IN THE SPRING OF 2104 FOR JUST THIS PART FOR 15 YEARS OR 250,000 MILES. NO REPLACEMENT PARTS ARE AVAILABLE IN THE USA. THE DEALER SAYS THEY HAVE A WAITING LIST THAT GOES BACK SIX MONTHS. HAVE TALKED TO REGIONAL MANAGERS IN DEARBORN, MICH. ALL SAY THEY HAVE NO IDEA OF A SHIPPING DATE, MUCH LESS A DELIVERY DATE, FROM SUPPLIER. WON'T INDICATE HOW MANY VEHICLES ARE EFFECTED, BUT HAS TO BE MANY DUE TO EXTENDED WARRANTY PROGRAM. THEIR SOLUTION IS IF THE LIGHTS DON'T COME ON OR GO OUT WHILE DRIVING IS TO HIT UNDER THE DASH TO THE RIGHT OF THE STEERING COLUMN AND THEY SHOULD COME ON. THIS MEANS THERE ARE CARS ON THE ROAD THAT PEOPLE ARE DRIVING DURING DAYLIGHT HOURS KNOWING THAT THEIR CARS HEADLIGHTS ARE NOT WORKING CORRECTLY, BUT NO PARTS AVAILABLE FROM FORD TO HONOR WARRANTY. THIS MEANS THAT CARS ARE BEING USED THAT MAY NOT BE LEGAL TO DRIVE IN THE RAIN (MOST STATES HAVE HEADLIGHT ON IF RAINING LAW) AND ALSO WILL NOT PASS STATE INSPECTION. I UNDERSTAND THAT PARTS ARE NOT ALWAYS READILY AVAILABLE, BUT SHOULD BE AVAILABLE IN SEVERAL DAYS. IF THIS IS A KNOWN PROBLEM, WHY ARE THERE NO PARTS? NO OTHER HELP OR LOANER VEHICLE PROGRAM IS AVAILABLE. *TR

Mileage: 84,200

LIGHTING CONTROL MODULE INTERMITTENTLY NOT WORKING. NOT RELIABLE FOR EVENING TRAVEL. PART ON BACK ORDER FROM FORD DEALER WITH NO ESTIMATED DELIVERY DATE - I WAS TOLD ANYTIME FROM 1 WEEK UP TO ONE MONTH. WILL NEED TO RENT A VEHICLE. WHAT COMPENSATION FOR CAR RENTAL DO YOU OFFER DUE TO THE FACT THERE IS NO ESTIMATED DELIVERY DATE FOR THIS PART? *TR

Mileage: 115,000

JUNE 10 WHILE DRIVING 65 MILES PER HOUR MY LIGHTS FAILED. I WAS FORTUNATE THERE WAS NO ACCIDENT. TOOK CAR TO FORD DEALERSHIP AND WAS ADVISED IT WAS THE LIGHT MODULE. DEALERSHIP ADVISED THAT FORD ACKNOWLEDGED THIS WAS A FAULTY PART AND THE WARRANTY ON SAID PART HAD BEEN EXTENDED FOR 15 YEARS. THE LOCAL DEALERSHIP ORDERED THE PART 45 DAYS AGO BUT HAS NOT BEEN RECEIVED. I PERSONALLY CALLED FORD'S CUSTOMER SERVICE SEVERAL TIMES BUT FORD STILL CANNOT GIVE ME AN ESTIMATED DATE THE PART WILL BE RECEIVED. THIS SAME DEALERSHIP HAS WORKED ON MY CAR SEVERAL TIMES BUT NO ONE MENTIONED THE DEFECTIVE MODULE. THIS COULD EASILY LEAD TOE DEATH AND DESTRUCTION. YOUR HELP IN RESOLVING THIS MATTER WOULD BE APPRECIATED. MY CASE #WITH FORD IS [XXX] I RAN GOOGLE SEARCH AND THIS IS A VERY SERIOUS PROBLEM AND MANY PEOPLE ARE NOT AWARE OF IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,000

HIGH AND LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT HIGH SPEED ON DARK 2 LANE HIGHWAY IN UPSTATE NY. FUMBLED WITH LIGHT CONTROLS UNTIL BY RANDOM CHANCE DISCOVERED THAT BY HOLDING "FLASH TO PASS" STALK BACK, HIGH BEAMS COULD BE ACTIVATED. MADE IT HOME STEERING WITH THE RIGHT HAND AND HOLDING FLASH TO PASS WITH LEFT, BLINDING ONCOMING DRIVERS WITH THE HIGH BEAMS ALL THE WAY. THIS IS AN INTERMITTENT PROBLEM IN THE LIGHTING CONTROL MODULE (LCM) THAT CAN SOMETIMES BE CURED BY KICKING THE LCM, WHICH IS LOCATED UNDER THE DASHBOARD ABOVE THE ACCELERATOR PEDAL. HARD TO DO AT NIGHT, ON A DARK ROAD, AT HIGH SPEED, IN TRAFFIC, WHILE HOLDING THE FLASH TO PASS STALK WITH THE LEFT HAND AND STEERING WITH THE RIGHT HAND. THIS INTERMITTENT LIGHT FAILURE OCCURRED AGAIN THE WEEK OF MAY 25, 2014. THIS VEHICLE SHOULD NOT BE DRIVEN AT NIGHT AND SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A NOTICE FOR A MANUFACTURER'S RECALL AND WAS INFORMED THAT THE PART COULD NOT BE REPLACED IF HE WAS NOT EXPERIENCING A FAILURE BUT FELT THAT IT SHOULD BE REPLACED BEFORE A FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/14*CN

MY HEAD LIGHTS STARTED GIVING ME THIS PROBLEMS ON APRIL 1 2014 THEY WON'T STAY ON SO I HAVE TO HOLD MY HIGH BEAM SWITCH SO I CAN DRIVE USING MY HIGH BEAMS SOMETIMES MY HEADLIGHTS DO CONE ON BUT VERY RARELY I HAVE READ BLOGS AND I'M NOT THE ONLY ONE HAVING THIS PROBLEMS. *TR

Mileage: 75,000

THE HEADLIGHTS WILL SUDDENLY GO OFF AND WON'T COME BACK ON. EVENTUALLY, THE LIGHTS WILL COME BACK ONLY TO GO OFF AGAIN. I SEARCHED THE INTERNET AND FOUND NUMEROUS INSTANCES OF THIS HAPPENING TO THIS MAKE AND MODEL YET, THERE IS NO RECALL. *TR

Mileage: 80,000

I DRIVE ON THE HIGHWAY FROM TO WORK. DURING THE WINTER MONTHS, IT IS DARK AT 6 AM. THIS MORNING, AS I USUALLY DO, THE LIGHT SWITCH WAS ON AND IT WAS ON LOW BEAMS. SUDDENLY, THE HEADLIGHTS WENT OUT. I PULLED OVER AND STOPPED. THE SIDE MARKERS AND THE PARKING LIGHTS WERE ON. I SAT FOR A FEW MINUTES TO DECIDE HOW TO GET HOME WITH NO LIGHTS. THEN THE HEADLIGHTS CAME BACK ON. I TOOK A CHANCE, THEY REMAINED ON, THAT DAY. IT WOULD OCCUR PERIODICALLY THEN DAILY, SOMETIMES TWO (2) TO THREE (3) TIMES ON THE DRIVE TO WORK. *TR

Mileage: 115,000

THE HEADLIGHTS TURN OFF RANDOMLY. THE RUNNING LIGHTS STAY ON BUT THE NORMAL HEADLIGHTS WILL GO OFF RANDOMLY AND THEN COME BACK ON SEVERAL TO TENS OF MINUTES LATER. I CAN HEAR A CLICKING SOUND WHEN THE LIGHTS DO GO OFF AND BACK ON. WHEN THE LIGHTS DO GO OFF, I CAN HOLD THE HIGH BEAMS ON IF I HOLD THE STICK TOWARD ME. SOMETIMES INITIATING A TURN SIGNAL WILL CAUSE THE HEADLIGHTS TO COME BACK ON. *TR

Mileage: 155,000

WHILE DRIVING THE VEHICLE,SUDDENLY THE HEADLIGHTS WENT OUT. I PARKED FOR A WHILE, THEN I TURNED IT ON AND THE LIGHTS CAME ON. NOW THE LIGHTS GO OFF SOMETIMES, WHILE DRIVING ,AND I HAVE TO HOLD THE LEVER BACK TOWARDS ME, TO HAVE THE HIGH BEAMS ON UNTIL I REACH MY DESTINATION. THIS IS VERY UNSAFE. I DON'T REALLY DRIVE AS MUCH AT NITE, AND I COME HOME EARLY, BEFORE IT IS DARK. THANK YOU. *TR

Mileage: 78,000

SIMILAR TO EVENTS AS PUBLISHED IN NHTSA ACTION NUMBER PE08066, I WAS DRIVING ON THE INTERSTATE AT NIGHT AND THE HEADLIGHTS SUDDENLY WENT DARK. NO WARNING, JUST WENT OUT. PULLED OFF ONTO SHOULDER AND COULD NOT AVOID SLIDING OFF THE ROAD - VERY DANGEROUS. FINALLY FIGURED OUT IF YOU PULL THE TURN SIGNAL LEVER ALL THE WAY TOWARDS YOU IT WILL TURN THE BRIGHT HEADLIGHTS ON, BUT YOU HAVE TO HOLD IT ON POSITION .. IF YOU LET GO THE HEADLIGHTS GO BACK OUT. THE PROBLEM IS INTERMITTENT AND APPEARS WITHOUT WARNING. 1000'S OF COMPLAINTS ABOUT THIS SAME ISSUE ALL OVER THE INTERNET - SO I CAN'T BELIEVE THE AGENCY CLOSED THE ORIGINAL INVESTIGATION?? WHAT COULD BE MORE DANGEROUS THAN LOSING YOUR HEADLIGHTS AT NIGHT?? THERE SHOULD BE AN IMMEDIATE RECALL FROM FORD MOTOR CO. ON THIS ISSUE! MY LOCAL FORD DEALER AND COMMUNICATIONS TO FORD MOTOR CO. HAVE PRODUCED NO HELP. THIS IS APPROXIMATELY A $700 REPAIR AT THE DEALERSHIP FOR A PROVEN DEFECTIVE "LIGHTING CONTROL MODULE". THIS IS A "SAFETY-RELATED" ISSUE IF THERE EVER WAS ONE! *TR

Mileage: 229,000

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE CLIMATE CONTROL DIAL FAILED AND AS A RESULT HE WAS UNABLE TO ADJUST THE TEMPERATURE IN THE VEHICLE AND THE DIRECTION HE WANTED THE AIR TO BE DIRECTED TOO. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 58,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014 *JS

Mileage: 39,000

THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. I WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THIS HAPPENS VERY FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. I CALLED THE DEALER. THEY SAID IT WAS NOT COVERED UNDER WARRANTY. HE SAID THE PART WOULD BE ABOUT $600, AND WITH LABOR ALL COST WOULD RUN ABOUT $800!THE VEHICLE WAS NOT REPAIRED THE CURRENT MILEAGE WAS 71,100. REMANUFACTURED LCM IS ABOUT $300 OR NEW ABOUT $500 FROM AN INDEPENDENT AUTO PARTS STORE. *TR

Mileage: 71,000

LIGHTS WENT OFF WHILE DRIVING AT NIGHT. *TR

Mileage: 35,000

HEAD LAMPS GO OUT OR FAIL TO COME ON. *TR

Mileage: 98,000

I WAS RETURNING HOME WITH MY WIFE FROM A TRIP TO CHARLESTON, SC, AT ABOUT 10:00 PM, DRIVING AT 60 MPH, WHEN MY HEADLIGHTS SUDDENLY SHUT OFF. THAT HAPPENS IN THE VICINITY OF AWENDAW AND THERE ARE NO STREET LIGHTS IN THE AREA. BOTH MY WIFE AND I SCREAMED IN PANIC WHILE I WAS TRYING TO SLOW DOWN THE CAR AND STAYING IN MY LANE ON THE HIGHWAY. I WAS THANKFUL THAT THE TURN SIGNALS, MARKER LIGHTS AND BRAKE LIGHTS STILL WORKED, SO ANY OTHER CARS WOULD BE ABLE TO SEE ME. WHEN I FINALLY PULLED UP THE SIDE OF THE ROAD WITHOUT ANY MISHAPS, I INSPECTED THE CAR AND FOUND OUT THAT ALL THE FUSES WERE GOOD. I THEN RESTARTED THE CAR AND STILL DID NOT GET MY HEADLIGHTS TO COME ON. I PLAYED WITH THE TURN SIGNAL/ LOW BEAM/HIGH BEAM LEVER AND GOT THE FLASHING HIGH BEAM POSITION TO WORK, SO I DROVE HOME TO MYRTLE BEACH HOLDING THE FLASHING HIGH BEAM LEVER UP TO LIGHT MY WAY. OTHERWISE, I WOULD HAVE TO HIRE A TAXI, SPEND THE NIGHT IN THE NEAREST HOTEL TO WAIT FOR DAYLIGHT TO RESUME MY TRIP HOME. APPARENTLY, THE PROBLEM WITH THE HEADLIGHTS SHUTTING OFF WITHOUT WARNING WHILE DRIVING AT NIGHT COMES FROM THE LIGHTING CONTROL MODULE INSTALLED THE 2005 MERCURY GRAND MARQUIS THAT MALFUNCTIONS WHEN THE CARS REACHED AN AVERAGE MILEAGE OF 69,000 MILES (SOME AS EARLY AS 30,000 MILES, UP TO 114,000 MILES DOCUMENTED). *TR

Mileage: 83,118

WE HAD JUST LEFT A FUNERAL HOME AND DRIVING BACK HOME ON A 4 LANE ROAD. WE TURNED TO AVOID GETTING ON THE HIGHWAY IMMEDIATELY AND DECIDED TO TAKE ANOTHER ROUTE. AS WE WERE HEADING UP THIS 2 LANE ROAD THAT WAS DARK ALL OF A SUDDEN OUR HEADLIGHTS AND INSTRUMENT PANEL LIGHTS WENT OUT AND CARS COMING AT US WERE FLASHING THEIR LIGHTS. I SLOWED DOWN AND WAS ABLE TO PULL OVER TO A SIDE STREET. SAT THERE TRYING TO DETERMINE WHY THE LIGHTS WERE OUT. TURNED THE SWITCH FROM THE ON POSITION TO THE AUTOMATIC POSITION AND THE LIGHTS CAME BACK ON. WE DROVE ALL THE WAY HOME ON BACK ROADS TO AVOID GETTING ON THE INTERSTATE, NOT KNOWING IF THE LIGHTS WOULD GO OUT OR NOT. READ THE MANUAL TO SEE IF WE HAD MISSED ANYTHING AND THEN GOT ON THE INTERNET AND SAW THE HUNDREDS OF PEOPLE HAVING THE SAME THING HAPPEN TO THEM. I WILL CONTACT THE DEALER AND SEE ABOUT FIXING IT BUT FROM WHAT I HAVE READ, THE LIGHT CONTROL MODULE IS BAD AND SO ARE THE REPLACEMENTS. I AM HOPEFUL THAT THERE IS A NEWER IMPROVED MODEL THAT IS NOW BEING USED. THANK GOD WE WERE NOT ON THE HIGHWAY OR WE COULD HAVE BEEN KILLED. THIS IS A SERIOUS PROBLEM. *TR

Mileage: 55,400

WHILE DRIVING AT NIGHT, MY HEADLIGHTS WITHOUT WARNING, EXTINGUISHED. I TURNED THE 'HIGH BEAMS' ON AND THEY ALSO FAILED TO LIGHT. I STOPPED AND AFTER A FEW MINUTES, THE LIGHTS CAME BACK ON. I SEARCHED THE INTERNET AND FOUND THAT MANY FORD CROWN VICTORIA / MERCURY GRAND MARQUIS (MULTIPLE MODEL YEAR) AUTOMOBILES ARE SUFFERING FROM THE SAME PROBLEM. IT IS APPARENTLY A FAILURE IN THE 'LIGHTING CONTROL MODULE' (LCM). THERE ARE MANY WEB SITES THAT OFFER RE-MANUFACTURED LCM'S BUT I QUESTION WHY THIS IS NOT A SAFETY RECALL? I THINK THAT LOSING YOUR HEADLIGHTS WHILE DRIVING AT NIGHT WOULD SOMEHOW QUALIFY AS A SAFETY HAZARD AND THIS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO FIX THIS PROBLEM. *TR

Mileage: 43,165

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE HEAD LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO USE THE HAZARD LIGHTS FOR ILLUMINATION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT HE WAS A CERTIFIED MECHANIC AND BELIEVED THAT THE LIGHTING CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.

Mileage: 71,000

DESCRIPTION OF THE COMPLAINT: LCM KNOWN DEFECT: BOTH HEADLIGHTS FAILED, IN BOTH DIM AND HIGH-BEAM POSITIONS. THEY WILL NOT COME ON IN EITHER THE AUTOMATIC OR MANUAL DASHBOARD SWITCH POSITIONS. (THE BULBS ARE STILL GOOD.) THE PARKING LIGHTS, TURN SIGNALS, TAIL LIGHTS, AND BRAKE LIGHTS CONTINUED TO FUNCTION. THIS HAPPENED AT NIGHT. IT SHOULD BE OBVIOUS THAT THIS FAILURE WILL *ALWAYS* OCCUR AT NIGHT, OR DURING STORMY WEATHER, THREATENING SAFETY, BECAUSE HEADLIGHTS ARE NOT NORMALLY USED DURING THE DAYTIME. LATER TESTING REVEALED THE PROBLEM TO BE INTERMITTENT. AT ONE POINT, THE AUTOMATIC DASHBOARD SWITCH POSITION WORKED FOR BOTH DIM AND HIGH-BEAMS, BUT THE MANUAL SWITCH POSITION DID NOT WORK. THE NEXT MORNING, BOTH THE AUTOMATIC AND MANUAL POSITIONS WORKED. WHEN THE PROBLEM FIRST OCCURRED, NEITHER POSITION WOULD WORK. THIS INTERMITTENT PROBLEM IS CONSISTENT WITH A LARGE NUMBER OF COMPLAINTS AND REPORTS FOR THE 2003-2005 MODEL YEARS, AND THE PROBLEM IS THE LIGHTING CONTROL MODULE. THIS MODULE IS SO UNRELIABLE THAT IT HAS BEEN NAMED THE "LIGHTS OUT MODULE" ON THE INTERNET. A SAMPLING OF COMPLAINTS CAN BE FOUND AT THESE WEB SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2003/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX. THIS IS A *SAFETY* ISSUE. LIVES ARE AT STAKE. PLEASE FORCE A RECALL TO CORRECT THIS PROBLEM BEFORE INNOCENT PEOPLE ARE KILLED. ALTHOUGH THE PARKING LIGHTS AND TAIL LIGHTS CONTINUED TO WORK, SO OTHER DRIVERS CAN SEE THE CAR WITH THE FAILED HEADLIGHTS, THE DRIVER OF THE CAR WITH THE FAILED HEADLIGHTS *CANNOT* SEE WHERE HE IS GOING!! HE COULD RUN INTO A PARKED CAR, HIT A PEDESTRIAN, HIT A BICYCLIST, HIT A TREE OR OTHER OBSTRUCTION, ETC. THIS IS A VERY DANGEROUS SITUATION! *TR

Mileage: 98,500

WHILE DRIVING MY 2005,MERCURY,GRAND MARQUIS, AT NIGHT, THE HEADLIGHTS COMPLETELY WENT OUT ON ME...MAKING VISIBILITY IMPOSSIBLE...AFTER MUCH RESEARCH ON THIS PROBLEM,I FIND THAT ALOT OF PEOPLE ARE COMPLAINING OF THE VERY SAME PROBLEM WITH THEIR MERCURY, GRAND MARQUIS...AFTER READING OF ALL THE COMPLAINTS ABOUT THIS PROBLEM,I WONDER WHY THIS HAS NOT BEEN ON THE RECALL LIST......THIS IS A SEVERE SAFETY ISSUE!!! THANK YOU FOR YOUR PROMPT ATTENTION IN THIS MATTER. *TR *JS

Mileage: 100,000

HEADLIGHTS STOPPED WORKING. ENTIRE LIGHTING CONTROL MODEL HAD TO BE REPLACED. THE COST OF THE WORK AT THE DEALER WAS $708.47. *TR

Mileage: 38,362

WHILE TRAVELING AT NIGHT ON THE INTERSTATE, THE HEAD LIGHTS ON OUR 2005 MERCURY GRAND MARQUIS QUIT WORKING AND WE HAD TO PULL OVER IN THE EMERGENCY STOPPING LANE. ALL HAZARD, MARKER LIGHTS AND DASH LIGHTS CONTINUED TO WORK. AFTER SPENDING A FEW MINUTES ON THE SIDE OF THE ROAD, THE HEAD LIGHTS BEGAN TO WORK AGAIN AND WE MADE IT TO OUR DESTINATION. I THOUGHT I MIGHT HAVE TOUCHED SOMETHING WRONG AT THE TIME AS I DO NOT DRIVE THIS CAR VERY OFTEN (OR THAT MAYBE TOO MUCH LIGHT HAD FLASHED ON THE LIGHT SENSOR ON THE DASH AND MADE THEM GO OUT.) THIS IS MY WIFE'S CAR AND SHE USES IT MOSTLY DURING DAYTIME. THE CAR IS NOT DRIVEN VERY OFTEN AT NIGHT AND SO IT WAS A QUITE A WHILE BEFORE THIS HAPPEN AGAIN. IT IS NOW HAPPENING MORE OFTEN AND AFTER TALKING TO OTHERS, IT APPEARS THAT THIS IS MUCH MORE COMMON ON GRAND MARQUIS, CROWN VICS, AND TOWNCARS THAN I WOULD HAVE EVER THOUGHT. I BELIEVE THAT THIS IS A DESIGN DEFECT OF FORD'S LIGHTING CONTROL MODULE (LCM) PART# 7Z-13C788-AA AND FORD SHOULD HAVE RECALLED AND REPLACED THESE DEFECTIVE LCM'S LONG BEFORE NOW. WE HAVE NEVER BEEN CONTACTED BY FORD ABOUT A RECALL AND I COULD NOT FIND ANY INFORMATION ABOUT A LCM RECALL ON FORD'S OR ANY OTHER WEBSITE. SINCE IT LOOKS LIKE FORD IS NOT INTERESTED IN MY SAFETY, I HAVE PLACED AN ORDER TO PURCHASE FORD'S IMPROVED REPLACEMENT LCM FOR MY CAR. I REALLY DON'T THINK I SHOULD HAVE HAD TO PAY FOR THIS ITEM TO REPLACE THEIR OBVIOUS DEFECTIVE COMPONENT. IF FORD DIDN'T THINK THEY HAD A DEFECTIVE PRODUCT, THEY WOULD NOT HAVE MADE SEVERAL IMPROVEMENTS ON THEIR LCM AND RE-CLASSIFIED IT AS 7Z-13C788-AC INSTEAD OF -AA. *TR

Mileage: 98,278

WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL GO OUT AND WOULD NOT COME BACK ON FOR A FEW MIN. THEN THEY WILL WORK FOR A LITTLE WHILE AND GO OUT AGAIN. THIS IS VERY DANGEROUS WHEN THE HEADLIGHTS GO OUT IN THE DARK OR DURING RAINSTORMS. *TT

Mileage: 53,000

I WAS DRIVING HOME AND MY HEADLIGHTS CUT OFF WITH NO WARNING AT NIGHT, THEY CAME ON AGAIN FOR A MIN., BUT CUT OFF THIS HAS HAPPENED 4 TIMES SINCE. I HAVE TO HOLD MY BRIGHT SWITCH DOWN FOR A 30 MIN DRIVE HOME. I HAVE HAD A FUSES CHECKED, AFTER LOOKING ON LINE IT LOOKS LIKE SEVERAL PEOPLE HAVE HAD THIS SAME ISSUE, THIS IS SCARY, CONSIDERING I HAVE 3 CHILDREN. *TR

Mileage: 147,000

HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. *TR

Mileage: 82,678

AT APPROXIMATELY 11:00 PM ON 3/24/12, I SUDDENLY LOST MY HEADLIGHTS AS I WAS DRIVING SOUTH THROUGH NORTH CAROLINA ON INTERSTATE-95. I PULLED INTO A REST AREA, AND AFTER A FEW MINUTES, MY HEADLIGHTS CAME BACK ON WHEN I RESTARTED THE CAR. I DROVE FOR A FEW MORE HOURS WITHOUT FURTHER INCIDENT. AT APPROXIMATELY 8:00 PM ON 3/25/12, I LOST MY HEADLIGHTS AGAIN WHILE DRIVING THROUGH FLORIDA. FORTUNATELY, I WAS ONLY A FEW MILES AWAY FROM MY MOTEL WHEN THE INCIDENT OCCURRED. THE NEXT MORNING, 3/26/12, I TOOK MY CAR TO AN INDEPENDENTLY-OWNED GARAGE, AND THE MECHANIC DIAGNOSED THE PROBLEM AS A DEFECTIVE LIGHT CONTROL MODULE. HE WAS ABLE TO OBTAIN A NEW MODULE FROM A NEARBY FORD DEALERSHIP AND SUCCESSFULLY INSTALL THE MODULE INTO MY CAR. THERE IS NO QUESTION THE LIGHT CONTROL MODULE WAS DEFECTIVE BECAUSE THE MECHANIC WAS UNABLE TO RESTORE MY HEADLIGHTS BY FIRST TRYING TO REPLACE THE HEADLIGHT SWITCH OR THE HEADLIGHT DIMMER SWITCH. WHAT'S MORE, HE WAS UNABLE TO GET THE DEFECTIVE LIGHT CONTROL MODULE TO RESPOND TO AN EXTERNAL COMPUTER COMMAND. THE REPAIR COST $816.77. I WAS CONCERNED THAT I SUDDENLY LOST MY HEADLIGHTS WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY, BUT EVEN MORE CONCERNED WHEN I HEARD A PARTS SPECIALIST AT THE FORD DEALERSHIP THAT PROVIDED MY NEW REPLACEMENT LIGHT CONTROL MODULE CLAIM HIS DEALERSHIP WAS REPLACING AN AVERAGE OF THREE OF THESE MODULES WEEKLY ON FORD CROWN VICTORIA PATROL CARS BEING DRIVEN BY LOCAL POLICE. THE IDEA OF POLICEMAN LOSING THEIR HEADLIGHTS DURING HIGH SPEED PURSUITS AT NIGHT MADE ME VERY CONCERNED. MY CONCERN WAS HEIGHTENED WHEN I STARTED INVESTIGATING THE MATTER ON THE INTERNET AND READ MANY STORIES SIMILAR TO MINE. A NUMBER OF THESE STORIES SUGGESTED THAT FORD HAS KNOWN ABOUT THESE DEFECTIVE LIGHT CONTROL MODULES FOR QUITE SOME TIME AND THAT A RECALL HAS LONG BEEN IN ORDER. THANK YOU FOR YOUR ATTENTION TO THIS SERIOUS MATTER. *TR

Mileage: 101,110

IT WAS APPROX. 2:30AM [NIGHT TIME] AND I WAS DRIVING ON A RURAL STATE HIGHWAY @ 65MPH WITH THE CRUISE CONTROL SET. THE HEADLIGHTS ON MY 2005 MERCURY GRAND MARQUIS SUDDELY WENT OUT. THE SWITCH WAS SET TO AUTOMATIC ON / OFF. VISIBILITY INSTANTLY BECAME ZERO IN THE PITCH BLACK.. AS I WAS 20 MILES OUTSIDE OF TOWN ON A STATE HIGHWAY IN AN UNPOPULATED AREA WITH NO LIGHTING.. NOT EVEN MOON LIGHT. I SLAMMED ON MY BREAKS RUNNING OFF THE ROADWAY INTO THE DRAINAGE DITCH.. TAKING OVER 100 FEET TO STOP. AFTER GAINING MY COMPOSURE, I NOTICED THAT MY DASHLIGHTS WERE STILL WORKING ALONG WITH MY YELLOW WARNING LIGHTS. I TRIED THE HEADLIGHTS SWITCH BY CHANGING IT FROM OFF, TO FULL ON- TO AUTO... WITH NO SUCCESS AT FIRST. BUT AFTER 3-4 MINUTES THE LIGHTS SUDDENLY CAME BACK ON AND WORKED IN BOTH THE AUTO & IN THE SWITCHED 'ON' POSITIONS FOR 20-30 SECONDS AND THEN SHUT OFF. SO I KNEW THE PROBLEM WASN'T WITH A BLOWN FUSE. THIS CONTINUED TO BE THE CYCLE.. THE HEADLIGHTS WOULD COME ON FOR 20-30 SECONDS AND THEN SHUT OFF FOR SEVERAL MINUTES BEFORE WORKING AGAIN. BY PULLING THE TURN CONTROL / HIGH BEAM LEVER TOWARD ME, I WAS ABLE TO GET THE PASSING LIGHT SETTING OF MY HEADLIGHTS TO WORK AND WAS ABLE TO DRIVE BACK HOME... BUT THIS CREATED A DANGER TO VEHICLES I MET.. AS IT BLINDED THEM. I COULDN'T TURN OFF THE BRIGHT PASSING BEAM WITHOUT GOING DARK ON THE ROADWAY. NEXT MORNING I CHECKED THE INTERNET ABOUT THIS PROBLEM AND DISCOVERED THAT 1000'S OF OTHER MERCURY GRAND MARQUIS OWNERS HAVE HAD THIS SAME PROBLEM.. THAT MERCURY HAS KNOWN ABOUT THIS PROBLEM FOR YEARS... WITH SIMILAR PROBLEMS PRIOR TO 2005. NOT ONLY HAS MERCURY KNOWINGLY ENDANGERED MY AND THE OTHER OWNERS [AND THEIR FAIMLIES] LIVES.. MERCURY HAS CREATED A VERY PROFITABLE INCOME CHARGING ITS CUSTOMERS CLOSE TO $700 FOR A REPAIR THAT THEY KNOW IS THE RESULT OF A FAULTY FACTORY INSTALLED HEADLIGHT CONTROL MODULE. THIS RATES A RECALL! *TT

Mileage: 83,005

UPON STARTING UP 2005 MERCURY MARQUIS (~24000 MILES) AND PLACING CAR INTO DRIVE, CAR ACCELERATED AT A HIGH RATE OF SPEED AND CRASHED INTO A GAS STATION PUMP. THE CAR ACCELERATOR MALFUNCTIONED AND WAS IN A "JAMMED STATE". THE DRIVER IMMEDIATELY PUT RIGHT FOOT THEN BOTH FEET ON BRAKE TRYING TO GET THE VEHICLE TO STOP. THE CAR WOULD NOT SLOW MUCH LESS STOP. DRIVER SUFFERED VERY SERIOUS EYE INJURY AND CURRENTLY HAS NO SIGHT IN INJURED LEFT EYE. THERE IS THE RISK OF LOSING LEFT EYE. PASSENGER SUFFERED FRACTURED STERNUM AND OTHER BRUISING. BOTH DRIVER AND PASSENGER ARE TRAUMATIZED FROM THIS CAR ACCELERATOR MALFUNCTION. *TR

THE LIGHTS WENT OUT WHILE DRIVING IN THE CITY AT NIGHT. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH UNTIL THEY CAME BACK ON. I HAD TROUBLE WITH THE LIGHTS SEVERAL TIMES, BEFORE I REPLACED THE LIGHT SWITCH ON 01/04/12. ON A TRIP TO THE STORE TONIGHT, THE LIGHTS WENT OUT AGAIN. AFTER CHECKING ON THE INTERNET, IT SEEMS IT MUST BE THE LCM MODULE, AT A COST OF $700, TO $900. DOLLARS. IT SEEMS THIS IS A VERY DANGEROUS PROBLEM WITH FORD MOTOR CO, VEHICLES. *TR

HEADLIGHTS GO OUT OR SOMETIMES WILL NOT COME ON. LIGHTING CONTROL MODULE RELAY INTERMITTEN. LIGHTS GO OUT WITH NO WARNING WHILE DRIVING. HIGH BEAMS AND CORNERING LIGHTS ALSO INOP WHEN ACTING UP.GETTING WORSE WITH TIME. THIS IS A SERIOUS SAFTY ISSUE AS IT HAPPENS ON FREWAYS, HIGHWAYS ETC. WE HAVE TO TAP THE LCM IN ORDER TO GET THE LIGHTS BACK ON BUT THEY GO OUT AGAIN. THIS IS A VERY EXPENSIVE FIX ($800) SO I CANT AFFORD TO HAVE REPLACED. PLEASE THIS SHOULD BE A RECALL. *TR

Mileage: 78,252

AUTOMATIC CONTROLS FOR AIR CONDITIONING/HEAT DEFECTIVE IN MANY, MANY CARS. MERCURY GRAND MARQUIS 2005. SERVICEMAN TELLS US THAT THERE SHOULD BE A RECALL FOR THIS ITEM AS THIS IS A MAJOR ISSUE NATIONWIDE! *TR

Mileage: 50,000

MY WIFE AND I WERE PULLING INTO A FOUR LANE HIGHWAY AT 9:30 PM IN THE EVENING, AFTER FINISHING DINNER. ONCE WE HAD APPROACHED HIGHWAY SPEED OF ABOUT 45 TO 50 MPH, OUR FRONT HEAD LIGHTS WENT OUT. IMMEDIATELY MY WIFE PULLED OFF THE HIGHWAY WITH OUR LIGHTS OUT, I GOT OUT OF THE AUTO TO INSURE THE LIGHTS HAD INDEED GONE OUT...YES, THEY WERE OUT BLACK AS MIDNIGHT. I ASKED MY WIFE TO SEE IF THEY WOULD COME BACK JUST FOR THE HECK OF TRYING SOMETHING. YES THE LIGHTS DID COME BACK ON AND REMAINED ON FOR THE REMAINDER OF OUR 25 MINUTE DRIVE. AS MY WIFE AND I WERE DRIVING HOME, SHE INDICATED TO ME THIS WAS NOT THE FIRST TIME, ONLY ONE OF SEVERAL TIMES AS SHE WAS DRIVING, IT MIGHT BE IN THE RAIN DAY OR NIGHT, SHE NEVER KNEW WHEN IT WOULD HAPPEN, HOWEVER AT THIS TIME, THE LIGHTS SEEM TO GO OUT ON A REGULAR BASIC. I'M GOING TO SEE IF THE DEALER CAN REPAIR, WHAT I HAVE BEEN LEAD TO BELIEVE IS THE LCM, AND TO EXPECT A CHARGE UP TO $800.00+, THIS IS A HORRIBLE ACCIDENT WAITING TO OCCUR, AND A EXPENSE THAT I THINK MERC. SHOW ABSORB, WITH ALL OF THE PROBLEMS WITH THE SAME PROBLEM FOR SEVERAL YEARS NOW, I WOULD HOPE A NATION WIDE RECALL SHOULD TAKE PLACE, BEFORE THE IS LOSS OF LIFE. I THANK YOU FOR YOUR TIME, AND I DO APPRECIATE ANY HELP YOU MAY BE ABLE TO OFFER. KIND REGARDS, OWNER OF THE ABOVE AUTO, 2005 MERC. GRAND MARQ. LIGHT CONTROL MODULE, PROBLEM. *TR

Mileage: 72,251

WHILE DRIVING THE HEADLIGHTS WENT COMPLETELY OUT. THE HIGH BEAMS WOULD ONLY COME ON IF YOU PULLED THE LEVER FORWARD AND THIS WAS ONLY MOMENTARILY. WAS NOT ABLE TO USE THE SWITCH TO TURN THEM BACK ON. HAD TO PULL OVER IN A PARKING LOT BECAUSE IT WAS DARK. AFTER A FEW MINUTES THE LIGHTS STARTED TO WORK AGAIN BUT SOON FAILED AGAIN.

Mileage: 44,300

I HAVE A 2005 MERCURY GRAND MARQUIS. I WAS DRIVING AND SUDDENLY MY HEADLIGHTS WENT OUT WITHOUT WARNING. THIS IS A VERY SCARING SITUATION AT NIGHT. I HAVE BEEN LOOKING ONLINE TO SEE IF THERE HAS BEEN A RECALL, AND ALSO I TOOK IT TO THE FORD DEALER WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME IT WAS A ELECTRICAL MODULE AND THE COST IS ENORMOUS. I DON'T THINK THAT ME THE CONSUMER SHOULD HAVE TO BEAR THE COST OF A DEFECT THAT IS SUCH A SAFETY HAZARD. WHY HAVEN'T THIS MATTER BEEN RECALLED? SOMEONE COULD LOSE THEIR LIFE, TRAVELING DOWN A DARK TWO LANE HIGHWAY AND SUDDENLY YOU HAVE NO LIGHTS. THIS IS VERY FRIGHTENING. AND WHAT'S MORE FRIGHTENING IS THAT NOTHING IS BEING DONE ABOUT. BUT I WILL NOT STOP UNTIL I SEE SOMETHING DONE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 60,000

2005 MERC., HEAD LIGHTS GO OFF OR DON'T COME ON FOR A MILE OR TWO. SWITCH ON MANUAL OR AUTO. DEALER HAD CAR FOR TWO DAYS, SAID ALL CHECKED OK. *TR

IN THE LAST TWO WEEKS WHEN PUTTING TURN SIGNAL ON THE HEADLIGHTS GO OUT. *TR

Mileage: 74,000

I WAS DRIVING ON I-81 AT NIGHT, I OPERATED MY LEFT TURN SIGNAL WHILE ACCELERATING TO ABOUT 75 MPH TO PASS A TRUCK AND MY HEADLIGHTS WENT OUT. I ACCIDENTLY FORCED THE HIGH BEAM ON BY FLIPPING THE TURN/HIGH BEAM LEVER AND I HELD THE LEVER IN THAT POSITION UNTIL I COULD RETURN TO THE RIGHT LANE BEHIND THE TRUCK AND STOP ON THE ROADSIDE. TO SAY I THOUGHT I WAS GOING TO DIE IS NOT SIMPLY DRAMA. THE WORST PART WAS NOT KNOWING IF MY BRAKE LIGHTS WERE WORKING. WHILE OFF THE ROAD, I COULD NOT DUPLICATE THE FAILURE. I PUT ON THE LOW BEAM AND PROCEEDED ON I-81. AFTER SOME MILES, I AGAIN TRIED THE LEFT TURN SIGNAL AND AGAIN THE LIGHTS WENT OUT. THIS TIME I WAS READY, AND USED THE HIGH BEAM LEVER TO GET TO THE ROADSIDE. AGAIN I COULD NOT DUPLICATE THE FAILURE. I EXITED AS SOON AS POSSIBLE, RUNNING ON LOW BEAM, AND THE LIGHTS WENT OUT AGAIN ON THE RAMP WHEN I OPERATED THE LEFT TURN SIGNAL. I CONTINUED TO OCALA BY WAY OF ATLANTA, RUNNING IN DAYLIGHT ONLY. I TOOK THE CAR TO OCALA FORD AS SOON AS I ARRIVED IN OCALA. THE DEALER HAD THE CAR SEVERAL DAYS AND FINALLY DUPLICATED THE FAILURE. THEY REPLACED A MODULE AT THE COST OF $786.00 AND SAID THE CAR WAS SAFE TO DRIVE. NO REPAIR WAS DONE TO THE TURN SIGNAL. I GOT THE MODULE FROM THE DEALER AND SENT IT TO NHTSA FOR TESTING TO DETERMINE IF IT ACTUALLY WAS DEFECTIVE. IF NOT, THEN MY CAR PRESENTS A RISK TO EVERYONE SHARING THE HIGHWAY WITH ME AT NIGHT, BECAUSE THE PROBLEM WOULD STILL BE THERE. IN MY OPINION, SUDDEN AND CATASTROPHIC FAILURE SUCH AS THIS PRESENTS FATAL RISK TO ANYONE INVOLVED IN A CRASH, INCLUDING THE GENERAL PUBLIC. THIS FAILURE HAS NOTHING TO DO WITH REASONABLE WEAR AND TEAR, IT IS A DESIGN/MANUFACTURING DEFECT, WORSENED BY A FAILURE BY FORD TO PROVIDE A DIAGNOSTIC PROGRAM. SINCE THE PROBLEM IS INTERMITTENT, PEOPLE MAY HAVE ALREADY DIED AND NO TRACE OF THE FAILURE WOULD BE FOUND BY EXAMINING THE WRECK. UPDATED 01/19/11/*JB UPDATED 01/20/11 *BF

Mileage: 94,500

THE HEADLIGHTS OF MY 2005 MERCURY GRAND MARQUIS SUDDENLY WENT OFF AND THE ONLY WAY TO CONTINUE TRAVELING WAS TO HOLD THE HIGH BEAM FLASH LEVER. ACCORDING TO FORD IT IS THE AUTOMATIC HEADLIGHT CONTROLLER AND IT COST 900 TO REPAIR. I ALMOST CRASHED DURING A RAIN STORM WHEN THE LIGHTS SUDDENLY WENT OFF AND UNABLE TO GET THEM TO COME BACK ON. DRIVING WITH HIGH BEAMS ON IS DANGEROUS AND HAVING TO HOLD THE FLASH LEVER WHILE DRIVING CAUSES A SAFETY ISSUE AS WELL. *TR

Mileage: 41,000

2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

Mileage: 77,279

MY 2005 MERCURY GRAND MARQUIS HAS AUTOMATIC HEADLIGHTS WHICH SWITCH OFF LEAVING YOU DRIVING IN THE DARK. THIS HAS HAPPENED SEVERAL TIMES AND WHEN IT DOES HAPPEN THE LIGHTS DO NOT WORK ON MANUAL AND WON'T RESET FOR SEVERAL MINUTES. I AM TOLD THROUGH SEVERAL FORUMS THAT THIS IS A LIGHTING CONTROL MODULE PROBLEM THAT FORD MOTOR COMPANY IS WELL AWARE OF. I AM ALSO TOLD THE REPAIR WITHOUT ADDITIONAL COST OF DIAGNOSIS AND INSTALLATION RUNS BETWEEN $400 & $600 DOLLARS. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY IS IGNORING. *TR

Mileage: 50,000

MY WIFE WAS DRIVING OUR 2005 MERCURY GRAND MARQUIS AFTER DARK AND THE LOW BEAM HEADLAMPS WENT OUT. FORTUNATELY SHE WAS CLOSE TO HER DESTINATION AND WAS ABLE TO NAVIGATE WITH THE STREET LIGHTS. I DON'T WANT TO THINK WHAT MAY HAVE HAPPENED ON THE INTERSTATE HAD SHE BEEN HEADING HOME. EVERYTHING CHECKS OUT FINE EXCEPT FOR THE LIGHT CONTROL MODULE. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND WILL COST ABOUT $500 FOR THE PART AND $200 LABOR. WE CURRENTLY DO NOT DRIVE THIS CAR AT NIGHT UNTIL WE HAVE ENOUGH MONEY SAVED TO GET THE REPAIRS DONE. SOMEONE IS GOING TO DIE BECAUSE OF THIS (IF IT ALREADY HASN'T HAPPENED - WE WERE FORTUNATE). *TR

Mileage: 74,000

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WOULD LIKE TO REPORT A SERIOUS SAFETY ISSUE WITH MY 2005 MERCURY MARQUIS. THE HEADLIGHTS GO OFF AFTER A FEW MINUTES. THEY WILL NOT COME BACK ON FOR AT LEAST 30 MINUTES. THIS IS WHEN THE LIGHT SWITCH IS TURNED ON. THE OTHER LIGHTS STAY ON (PARKING AND TAILLIGHTS), BUT THE HEADLIGHTS GO OFF. I DID A GOOGLE SEARCH ON THIS SITUATION TODAY, AND LEARNED THAT THIS IS OCCURRING ON SEVERAL YEAR MODELS OF MERCURY GRAND MARQUIS AND FORD VICTORIAS. THE PROBLEM IS DESCRIBED ON THE INTERNET AS A FAULTY CIRCUIT BOARD IN THE LCM (LIGHT CONTROL MODULE). I TOOK MY MERCURY TO A FORD/MERCURY DEALER TODAY FOR A DIAGNOSTIC TEST, WHICH CONFIRMED: "DIAG PIN TEST ISOLATED TO ERRATIC RELAY INTERNAL TO LCM MODU" TO REPLACE THIS PART, I WAS QUOTED ALMOST $800 BY THE DEALER, INSTALLED (PART PRICE IS $511). I CALLED FORD/MERCURY CUSTOMER SERVICE TODAY, 800-241-3673, AND LEARNED THAT THERE HAVE BEEN NO RECALLS (TEL. CALL REF. [XXX]). THE FORD REPRESENTATIVE GAVE ME YOUR WEBSITE. THIS IS A VERY SERIOUS PROBLEM, TO BE DRIVING AND HAVE HEADLIGHTS SUDDENLY GO OFF, AND REMAIN OFF. IT STARTED APPROXIMATELY FEB. 15 AND CONTINUES TO PRESENT. *TR

Mileage: 53,000

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH OUT OF A PARKING SPACE, SUDDENLY, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO JUMP START AND WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BATTERY WHICH WAS REPLACED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 35,000. UPDATED 03/19/10. *LJ UPDATED 06/18/10.*JB

Mileage: 35,000

BACK IN JUNE OF THIS YEAR, OUR LOW BEAM HEADLIGHTS STOPPED WORKING AND OUR DEALERSHIP SAID IT WOULD COST OVER $700 TO FIX THE PROBLEM ON OUR 2005 MERCURY GRAND MARQUIS GS SEDAN. I HAVE BEEN OUT OF FULL TIME WORK SINCE DECEMBER 2008 AND I DON'T HAVE THE MONEY TO GET IT REPAIRED. IS THERE ANY OTHER COMPLAINTS AGAINST FORD FOR THIS PROBLEM? *TR

Mileage: 91,000

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING THE EXTERIOR LIGHTS INTERMITTENTLY FAILED. AS A CONSEQUENCE, HIS VISIBILITY WAS IMPAIRED. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE IDENTIFICATION NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 11/10/09 *BF THE LIGHTING CONTROL MODULE WAS REPLACED. THE DEALER STATED IT WAS BAD. UPDATED 11/13/09.

Mileage: 65,000

I PURCHASED A 2005 GRAND MARQUES FROM THIS COMPANY. I WAS DRIVING ONE DAY (11/5/07) WHEN THE VEHICLE CAUGHT ON FIRE, I WAS LUCKY ENOUGH TO BE IN FRONT OF FIRESTONE SERVICE STATION. AS SOON AS I EXIT THE VEHICLE THE ENGINE BURST INTO FLAMES. FIRESTONE ALONG WITH THE ASSISTANT OF THE CHARLOTTE FIRE DEPT CAME TO MY RESCUE SIDING THAT IT WAS AN ELECTRICAL FIRE. THE CAR WAS TOWED BACK TO THE DEALER FOR REPAIR. AFTER ADMITTING THAT IT WAS A MALFUNCTION OF THE SENSOR IN THE HEATING ELEMENT, INSURANCE COMPANY WAS OFF THE HOOK. BUT I'M LEFT TO FIGHT OF NOT WANTING TO REPAIR A BURNT ENGINE AND REPAINTING THE CAR. WHAT I'MASKING FOR IS A CAR OF EQUAL VALUE. MY ARGUMENT IS THAT IF LIST ON CAR FACTS, THE VEHICLE IS NO LONGER WORST WHAT I OWE. PLUS SIX WEEKS PRIOR TO THE FIRE I HAD JUST PAID 1500.00 FOR MY 30,000 SERVICE. I RECEIVED A RESPONDS FOR BBB THAT MERCY STATES THAT IT NOT THEIR FAULT, BUT A MANUFACTURER DEFECT. I'M DESPERATE NEED OF ASSISTANT ON WHAT TO DO NEXT. AND/OR WHAT OTHER OPTIONS DO I HAVE OTHER THAT EXCEPTING A REPAIR JOB WITH NO GUARANTEE. SO FAR I HAVE NOT RECEIVED MY VEHICLE BACK FROM THE DEALER QUEEN LINCOLN MERCY, IT IS STILL BEEN REPAIRED. *TR

Mileage: 30,000

2005 MERCURY GRAND MARQUIS CAUGHT FIRE. CONSUMER STATES THE ENGINE IGNITED THE FIRE WHEN SHE TURNED INTO A PARKING LOT. SHE STATED THAT THERE WAS NO APPARENT REASON FOR THE FIRE. *KB THE CONSUMER WAS INFORMED THE FIRE WAS DUE TO AN ELECTRICAL DEFECT. *JB

TWO PROBLEMS WITH THE HORN SINCE I PURCHASED MY CAR IN DEC 2004: 1) SOUNDS WHEN I HAVEN'T EVEN HIT IT AT ALL AND 2) WON'T SOUND WHEN I NEED IT UNLESS I HIT IT IN EXACTLY THE RIGHT PLACE WHICH SEEMS TO CHANGE EVERY TIME I NEED IT! A COUPLE OF TIMES WHEN IT SOUNDED ON IT'S OWN IT LASTED ALMOST A FULL MINUTE! HITTING IT HAD NO EFFECT. AND THEN, A COUPLE OF TIMES WHEN I NEEDED IT, IT NEVER SOUNDED! THIS SCARES THE I-DON'T-KNOW-WHAT OUT OF ME AND EVERYONE AROUND ME! I'VE TAKEN IT TO DARCARS ON BRANCH AVENUE IN MARLOW HEIGHTS, MD. A NUMBER OF TIMES IN 2006. THEY WERE ABLE TO REPEAT SYMPTOMS, AND DID DO SOMETHING THAT FIXED PROBLEMS FOR AWHILE. BUT PROBLEMS KEEP RESURFACING. SECOND WEEK OF JAN 2006, HORN WENT OFF ON IT'S OWN WHILE I WAS IN A CURVE TO THE RIGHT, AND THE CAR TO THE LEFT OF ME ALMOST WENT OFF THE ROAD. SERIOUS SAFETY ISSUE!! ALMOST BETTER TO NOT EVEN HAVE THIS HORN! *JB

DT*: THE CONTACT STATED THE HORN ONLY SOUNDED WITH EXTREME PRESSURE BEING APPLIED TO THE RIGHT SIDE OF THE STEERING WHEEL. THE HORN DID NOT SOUND WHEN ANY OTHER AREA OF THE STEERING WHEEL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE HORN WAS NOT WORKING PROPERLY, BUT COULD NOT DETERMINE HOW TO REMEDY THE PROBLEM WITHOUT POSSIBLY CAUSING THE AIRBAG TO DEPLOY. THE ONLY WORK COMPLETED BY THE DEALER WAS AN ATTEMPT TO REMOVE THE STEERING WHEEL COVER TO INSPECT THE HORN CONNECTION. THIS RESULTED IN THE HORN SOUNDING CONTINUOUSLY. THEREFORE, THE DEALER DISCONNECTED IT COMPLETELY. THE DEALER, WHO WAS A FORD DEALER, RECOMMENDED TAKING THE VEHICLE TO A MERCURY DEALER FOR FURTHER INSPECTION. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE HORN HAS SINCE BEEN REPAIRED. UPDATED 05/30/06. *AK

Mileage: 13,000

DT*: THE CONTACT STATED WHILE EXITING THE VEHICLE, THE OCCUPANTS GET SHOCKED BY STATIC ELECTRICITY FROM THE DOOR. THE DEALERSHIP SUGGESTED FABRIC SOFTENER BE SPRAYED IN THE VEHICLE, BUT THIS HAS NOT REMEDIED THE PROBLEM. *AK

Mileage: 9,500

2005 MERCURY GRAND MARQUIS THE HORN DOES NOT WORK I TOOK IT TO ROLLING HILLS FORD IN CLERMONT FLORIA AND IT STILL DOES NOT WORK

Mileage: 1,000

2005 MERCURY GRAND MARQUIS THE HORN DOES NOT WORK I TOOK IT TO ROLLING HILLS FORD IN CLERMONT FLORIA AND IT STILL DOES NOT WORK

Mileage: 1,000

DT: HORN DOES NOT BLOW. NOTICED ALMOST IMMEDIATELY AFTER PURCHASING VEHICLE. DEALER DID NOT KNOW HOW TO FIX, SAID ALL MODELS HAD THIS PROBLEM. *TT CONSUMER STATES THAT AFTER CONTACTING NHTSA AND FORD 3 DAYS LATER, CONSUMER RECEIVED A CALL TO BRING THE CAR IN FOR REPAIRS AND IT ONLY TOOK A HALF HOUR TO FIX THE DEFECT.*SB

Mileage: 200