10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Power Train Complaints

Showing 10 of 10
Jun 16, 2017 64,875 mi

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

Jun 16, 2017 64,875 mi

I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

Feb 24, 2014

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

Feb 24, 2014

SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY STOP, WHEN THE CONSUMER APPROACHED A FOUR-WAY STOP SIGN.

Feb 21, 2012 20,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD UNTIL HEAVY PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER AND THE TRANSMISSION LINKAGE WAS REPAIRED. APPROXIMATELY THREE YEARS LATER, THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WAS LEAKING DURING A ROUTINE INSPECTION. THE INSPECTION WAS BEING PERFORMED BY AN AUTHORIZED DEALER. THE DEALER REPLACED THE MASTER CYLINDER. APPROXIMATELY TWO YEARS AFTER THE MASTER CYLINDER FAILURE, THE CONTACT EXPERIENCED A COMPLETE BRAKING LOSS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE APPLIED THE BRAKE PEDAL AND THE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT WAS ABLE TO SUCCESSFULLY COAST TO A STOP. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND TOWED IT TO AN INDEPENDENT REPAIR SHOP. THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Feb 21, 2012 20,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD UNTIL HEAVY PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER AND THE TRANSMISSION LINKAGE WAS REPAIRED. APPROXIMATELY THREE YEARS LATER, THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER WAS LEAKING DURING A ROUTINE INSPECTION. THE INSPECTION WAS BEING PERFORMED BY AN AUTHORIZED DEALER. THE DEALER REPLACED THE MASTER CYLINDER. APPROXIMATELY TWO YEARS AFTER THE MASTER CYLINDER FAILURE, THE CONTACT EXPERIENCED A COMPLETE BRAKING LOSS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE APPLIED THE BRAKE PEDAL AND THE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT WAS ABLE TO SUCCESSFULLY COAST TO A STOP. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND TOWED IT TO AN INDEPENDENT REPAIR SHOP. THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Jun 1, 2011

2007 MERCURY GRAND MARQUIS. CONSUMER STATES DEFECT WITH COMPUTER/POWER TRAIN CONTROL MODULE *TGW THE CONSUMER STATED WHEN HIS WIFE ATTEMPTED TO APPLY THE BRAKE ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO REDUCE ITS SPEED. CONSEQUENTLY, HIS WIFE WENT THROUGH THE RED LIGHT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE DEALER ASKED THE CONSUMER DID THE VEHICLE HAVE ADJUSTABLE PEDALS AND WHEN THE CONSUMER STATED IT DID, THE DEALER SUGGESTED THAT MAYBE HIS WIFE PUT HER FOOT ON BOTH PEDALS SIMULTANEOUSLY. THE CONSUMER ALSO STATED THERE WAS MESSAGE ON THE INSTRUMENT PANEL IN FRENCH. WHEN HE LOOKED AT THE OWNERS MANUAL, IT MEANT CHANGE OIL. THE CONSUMER BELIEVED THE MESSAGE IN FRENCH, INSTEAD OF ENGLISH EFFECTED THE COMPUTER SYSTEM.*JB THE CONSUMER STATED THE INCIDENT HAS SINCE HAPPENED FOR A THIRD TIME. WHEN THE CONSUMERS WIFE PULLED INTO A PARKING SPOT, SHE PUT THE GEAR IN PARK AND TURNED OFF THE IGNITION. HOWEVER, THE VEHICLE CONTINUED TO MOVE EVEN THOUGH THE VEHICLE WAS IN PARK AND WHEN SHE STEPPED ON THE BRAKE THE VEHICLE DID NOT STOP. SHE IMMEDIATELY ENGAGED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED. SHE TRIED TO RESTART THE VEHICLE, BUT IT WOULD NOT START. THE CONSUMER STATED WHEN HE ARRIVED TO HIS WIFE'S DESTINATION, THE VEHICLE WOULD NOT START WHEN IT WAS IN PARK. HOWEVER, ALL OF THE LIGHTS AND THE DASHBOARD LIGHTS WORKED. WHEN THE KEY WAS IN THE ON POSITION, HE COULD FREELY MOVE THE GEAR SHIFT INDICATOR BETWEEN GEARS, BUT THERE WAS NO FEEL THAT THE GEAR INDICATOR WAS IN ANY GEAR. UPDATED 06/14/11

Jun 1, 2011

2007 MERCURY GRAND MARQUIS. CONSUMER STATES DEFECT WITH COMPUTER/POWER TRAIN CONTROL MODULE *TGW THE CONSUMER STATED WHEN HIS WIFE ATTEMPTED TO APPLY THE BRAKE ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO REDUCE ITS SPEED. CONSEQUENTLY, HIS WIFE WENT THROUGH THE RED LIGHT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE DEALER ASKED THE CONSUMER DID THE VEHICLE HAVE ADJUSTABLE PEDALS AND WHEN THE CONSUMER STATED IT DID, THE DEALER SUGGESTED THAT MAYBE HIS WIFE PUT HER FOOT ON BOTH PEDALS SIMULTANEOUSLY. THE CONSUMER ALSO STATED THERE WAS MESSAGE ON THE INSTRUMENT PANEL IN FRENCH. WHEN HE LOOKED AT THE OWNERS MANUAL, IT MEANT CHANGE OIL. THE CONSUMER BELIEVED THE MESSAGE IN FRENCH, INSTEAD OF ENGLISH EFFECTED THE COMPUTER SYSTEM.*JB THE CONSUMER STATED THE INCIDENT HAS SINCE HAPPENED FOR A THIRD TIME. WHEN THE CONSUMERS WIFE PULLED INTO A PARKING SPOT, SHE PUT THE GEAR IN PARK AND TURNED OFF THE IGNITION. HOWEVER, THE VEHICLE CONTINUED TO MOVE EVEN THOUGH THE VEHICLE WAS IN PARK AND WHEN SHE STEPPED ON THE BRAKE THE VEHICLE DID NOT STOP. SHE IMMEDIATELY ENGAGED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED. SHE TRIED TO RESTART THE VEHICLE, BUT IT WOULD NOT START. THE CONSUMER STATED WHEN HE ARRIVED TO HIS WIFE'S DESTINATION, THE VEHICLE WOULD NOT START WHEN IT WAS IN PARK. HOWEVER, ALL OF THE LIGHTS AND THE DASHBOARD LIGHTS WORKED. WHEN THE KEY WAS IN THE ON POSITION, HE COULD FREELY MOVE THE GEAR SHIFT INDICATOR BETWEEN GEARS, BUT THERE WAS NO FEEL THAT THE GEAR INDICATOR WAS IN ANY GEAR. UPDATED 06/14/11

Oct 2, 2008 29,430 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH AND PROCEEDING TO A COMPLETE STOP, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DISENGAGED THE CLUTCH AND MOVED THE GEAR SHIFTER TO THE "PARK" POSITION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AUTHORIZED DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT FOR A DIAGNOSTIC TESTING. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 29,430.

Oct 2, 2008 29,430 mi

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH AND PROCEEDING TO A COMPLETE STOP, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DISENGAGED THE CLUTCH AND MOVED THE GEAR SHIFTER TO THE "PARK" POSITION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE AUTHORIZED DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT FOR A DIAGNOSTIC TESTING. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 29,430.