High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL WENT BLANK WHILE EXPERIENCING THE FAILURE. THE CONTACT STATED THAT THE HEADLIGHTS RESUMED NORMAL OPERATION A FEW MINUTES AFTER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER REFERRED THE CONTACT TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL WENT BLANK WHILE EXPERIENCING THE FAILURE. THE CONTACT STATED THAT THE HEADLIGHTS RESUMED NORMAL OPERATION A FEW MINUTES AFTER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER REFERRED THE CONTACT TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE
ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE
FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283
FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283
HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT
HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT
THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.
THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.
2008 MERCURY GRAND MARQUIS. CONSUMER STATES VEHICLE WAS RECALLED FOR POOR STEERING. THE CONSUMER WAS IN AN ACCIDENT WHEREBY HE WAS UNABLE TO TURN THE IGNITION KEY OFF AND SHIFT THE GEAR . *TGW
2008 MERCURY GRAND MARQUIS. CONSUMER STATES VEHICLE WAS RECALLED FOR POOR STEERING. THE CONSUMER WAS IN AN ACCIDENT WHEREBY HE WAS UNABLE TO TURN THE IGNITION KEY OFF AND SHIFT THE GEAR . *TGW
LOW BEAM HEADLIGHTS DO NOT WORK. HIGH BEAM WORKS AS WELL AS DAYTIME RUNNING LIGHTS. THE DEALER SAID THE LCM MODULE NEEDS TO BE REPLACED BUT DID NOT HAVE ONE IN STOCK AND WILL CALL ME WHEN IT COMES IN. MY CONCERN IS THIS PROBLEM HAS BEEN GOING ON SINCE AT LEAST THE YEAR 2000. NOW I HAVE A 100 DEDUCTIBLE SERVICE WARRANTY ON THIS 2008 MERCURY GRAND MARQUIS SO IT WILL NOT BE A GREAT EXPENSE FOR ME AS IT WOULD BE FOR OTHERS. THIS ISSUE SHOULD HAVE BEEN RESOLVED BY NOW. MY GUESS HERE IS FORD IS USING OVERSTOCKED EARLIER YEAR MODEL PARTS IN THE NEW MODELS BEING BUILT. I UNDERSTAND THIS IS A DEFECTIVE SOLDERING ISSUE. WHY NO RECALL? *TT
LOW BEAM HEADLIGHTS DO NOT WORK. HIGH BEAM WORKS AS WELL AS DAYTIME RUNNING LIGHTS. THE DEALER SAID THE LCM MODULE NEEDS TO BE REPLACED BUT DID NOT HAVE ONE IN STOCK AND WILL CALL ME WHEN IT COMES IN. MY CONCERN IS THIS PROBLEM HAS BEEN GOING ON SINCE AT LEAST THE YEAR 2000. NOW I HAVE A 100 DEDUCTIBLE SERVICE WARRANTY ON THIS 2008 MERCURY GRAND MARQUIS SO IT WILL NOT BE A GREAT EXPENSE FOR ME AS IT WOULD BE FOR OTHERS. THIS ISSUE SHOULD HAVE BEEN RESOLVED BY NOW. MY GUESS HERE IS FORD IS USING OVERSTOCKED EARLIER YEAR MODEL PARTS IN THE NEW MODELS BEING BUILT. I UNDERSTAND THIS IS A DEFECTIVE SOLDERING ISSUE. WHY NO RECALL? *TT
THE AA CONTROL WENT OUT IN APRIL 2010. I HAD BOUGHT A FORD CERTIFIED 2008 GRAND MARQUIS THAT WAS OVER ON THE MILAGE WARRENTY BUT STILL UNDER THE TIME WARENTY. THE BLOWER WOULD ONLY BLOW AIR THROUGHT THE DEFROSTERS UNDER THE WINDSHIELD. I BROUGHT IT TI THE DEALER WERE I PURCHASED IT AND AFTER INSPECTION DETERMONED THAT THE AC CONTROL UNIT #3W7Z*19980 WENT BAD AND WAS TOLD IT NEEDED TO BE REPLACED @650.00 FORD WOULD NOT HONOR THE WARRENTY. I HAD IT RELACED. IN FEB. 2011 IT WENT OUT AGAIN. THE PART WAS COVERED UNDER THE 1 YEAR WARRENTY BUT SINCE I DRIVE FOR A LIVING FORD WOULD NOT COVER IT BEAUSE OF THE MILES. THATS ANOTHER PROBLEM THAT SHOULD BE LOOKED INTO. I LOOKED ON THE INTERNET AND FOUND THAT THERE WERE NUMEROUS TIMES THE OWNERS WERE HAVING THE SAME PROBLEM WITH THIS UNIT. MY COMPLAINT IS THIS IS A PART THAT SHOULD NEVER GO BAD IN A 2 YR. TIME FRAME THEN GO BAD AGIN IN LESS THAN A YEAR. WHATS GOING ON HERE? *TT
THE AA CONTROL WENT OUT IN APRIL 2010. I HAD BOUGHT A FORD CERTIFIED 2008 GRAND MARQUIS THAT WAS OVER ON THE MILAGE WARRENTY BUT STILL UNDER THE TIME WARENTY. THE BLOWER WOULD ONLY BLOW AIR THROUGHT THE DEFROSTERS UNDER THE WINDSHIELD. I BROUGHT IT TI THE DEALER WERE I PURCHASED IT AND AFTER INSPECTION DETERMONED THAT THE AC CONTROL UNIT #3W7Z*19980 WENT BAD AND WAS TOLD IT NEEDED TO BE REPLACED @650.00 FORD WOULD NOT HONOR THE WARRENTY. I HAD IT RELACED. IN FEB. 2011 IT WENT OUT AGAIN. THE PART WAS COVERED UNDER THE 1 YEAR WARRENTY BUT SINCE I DRIVE FOR A LIVING FORD WOULD NOT COVER IT BEAUSE OF THE MILES. THATS ANOTHER PROBLEM THAT SHOULD BE LOOKED INTO. I LOOKED ON THE INTERNET AND FOUND THAT THERE WERE NUMEROUS TIMES THE OWNERS WERE HAVING THE SAME PROBLEM WITH THIS UNIT. MY COMPLAINT IS THIS IS A PART THAT SHOULD NEVER GO BAD IN A 2 YR. TIME FRAME THEN GO BAD AGIN IN LESS THAN A YEAR. WHATS GOING ON HERE? *TT
2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB
2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB