Compare to Other Years

Active Recalls (2)

14V704000 Nov 5, 2014 STEERING:RACK AND PINION:PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln...

13V385000 Aug 29, 2013 STEERING

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are curre...

Complaints

Showing 20 of 70
Oct 22, 2025 Wheels Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Oct 22, 2025 Steering Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Oct 22, 2025 Unknown Or Other Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Oct 22, 2025 Wheels Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Oct 22, 2025 Steering Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Oct 22, 2025 Unknown Or Other Crash

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

Jul 26, 2024 Service Brakes Crash 75,000 mi

The contact owns a 2010 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that he had both feet on the brake pedal, however the vehicle did not stop. The vehicle i...

Jul 26, 2024 Service Brakes Crash 75,000 mi

The contact owns a 2010 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that he had both feet on the brake pedal, however the vehicle did not stop. The vehicle i...

Jul 11, 2023 Service Brakes

BRAKES: The Dashboard Brake Warning Lights are Illuminated most of the time. 1. The ABS warning Light is illuminated. 2. The Brake Warning Light is illuminated also. The Ford Dealership Service Dept cannot Fix it saying this is intermittent and attributed it to a loose wire co...

Jul 11, 2023 Service Brakes

BRAKES: The Dashboard Brake Warning Lights are Illuminated most of the time. 1. The ABS warning Light is illuminated. 2. The Brake Warning Light is illuminated also. The Ford Dealership Service Dept cannot Fix it saying this is intermittent and attributed it to a loose wire co...

Mar 1, 2023 Exterior Lighting

INTERMITTANTLY BOTH HEADLIGHTS FLICKERING. LIGHTING CONTROL MODULE (LCM) PROBLEM ?

Mar 1, 2023 Exterior Lighting

INTERMITTANTLY BOTH HEADLIGHTS FLICKERING. LIGHTING CONTROL MODULE (LCM) PROBLEM ?

May 18, 2021 Power Train

2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.

May 18, 2021 Power Train

2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.

Nov 15, 2018 Steering 67,488 mi

ON 11/14/18 I RECEIVED A "REGIONAL PROGRAM 13R01" LETTER CONCERNING MY VEHICLE. IT INDICATES "IN STATES WHERE HEAVY ROAD SALT IS USED, SEVERE CORROSION OF THE JOINTS ON THE LOWER INTERMEDIATE STEERING SHAFT CAN RESULT IN A STEERING COLUMN SEPARATION, LEADING TO A LOSS OF STEERING CONTROL, INCREASING...

Nov 15, 2018 Steering 67,488 mi

ON 11/14/18 I RECEIVED A "REGIONAL PROGRAM 13R01" LETTER CONCERNING MY VEHICLE. IT INDICATES "IN STATES WHERE HEAVY ROAD SALT IS USED, SEVERE CORROSION OF THE JOINTS ON THE LOWER INTERMEDIATE STEERING SHAFT CAN RESULT IN A STEERING COLUMN SEPARATION, LEADING TO A LOSS OF STEERING CONTROL, INCREASING...

Feb 13, 2017 Fuel/propulsion System 71,000 mi

THROTTLE BODY FAILURE__ ENGINE GOES TO DEAD IDLE AT HIGHWAY SPEEDS, LEAVING THE DRIVER AND PASSENGERS HELPLESS TO EXIT ONTO THE BREAKDOWN LANE OR SHOULDER IF YOU ARE NOT IN THE RIGHT HAND LANE WHEN IT HAPPENS, IE IF YOU ARE ON A 70 MPH INTERSTATE IN THE CENTER LANE WITH VEHICLES PASSING YOU ON BOTH ...

Feb 13, 2017 Fuel/propulsion System 71,000 mi

THROTTLE BODY FAILURE__ ENGINE GOES TO DEAD IDLE AT HIGHWAY SPEEDS, LEAVING THE DRIVER AND PASSENGERS HELPLESS TO EXIT ONTO THE BREAKDOWN LANE OR SHOULDER IF YOU ARE NOT IN THE RIGHT HAND LANE WHEN IT HAPPENS, IE IF YOU ARE ON A 70 MPH INTERSTATE IN THE CENTER LANE WITH VEHICLES PASSING YOU ON BOTH ...

Dec 30, 2016 Power Train 70,000 mi

MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET O...

Dec 30, 2016 Engine 70,000 mi

MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET O...

Dec 30, 2016 Power Train 70,000 mi

MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET O...

Dec 30, 2016 Engine 70,000 mi

MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET O...

Jun 12, 2015 Steering Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jun 12, 2015 Engine And Engine Cooling Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jun 12, 2015 Air Bags Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jun 12, 2015 Steering Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jun 12, 2015 Engine And Engine Cooling Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jun 12, 2015 Air Bags Crash 36,000 mi

THE ROAD WAS DRY AND BARE. I FELT A RIGHT REAR SKID (?"BLACK ICE"). I TRIED TO TURN STEERING WHEEL TO CORRECT THE SKID AND IT WAS LOCKED. IT JERKED OUT OF MY HANDS, THE ENGINE ROARED AND THE CAR FLEW TO THE LEFT ACROSS THE ROAD INTO A LARGE TREE. I HAD NO CONTROL OVER THE STEERING WHEEL. ON IMPACT O...

Jan 19, 2015 Air Bags Crash 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR...

Jan 19, 2015 Seat Belts Crash 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR...

Jan 19, 2015 Air Bags Crash 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR...

Jan 19, 2015 Seat Belts Crash 50,000 mi

MY WIFE WAS INVOLVED IN A HEAD ON COLLISION ON 01.15.2015. IMPACT WAS EDGE OF ONE VEHICLE TO EDGE OF OTHER VEHICLE.. SHE WAS WEARING SEAT BELT. HER SIDE SEAT AND STEERING WHEEL AIR BAGS DEPLOYED. MY WIFE STILL HIT THE WINDSHIELD WITH HER HEAD. NO SECONDARY IMPACTS OCCURRED (I.E., 3RD VEHICLE OR...

Oct 7, 2014 Steering 28,546 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER REPLACED THE POWER STEERING RACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,546. UPDATED 11/...

Oct 7, 2014 Steering 28,546 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER REPLACED THE POWER STEERING RACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,546. UPDATED 11/...

Aug 25, 2014 Electrical System 28,000 mi

SPLICING ON ALMOST ALL ELECTRICAL SYSTEMS HAD COME APART. AFFECTED WERE THE RADIO, CLOCK, WINDOWS, POWER SEATS, LIGHTS, DOOR LOCKS, TRUNK RELEASE INSIDE CAR, LOW TIRE MONITOR WARNING LIGHT STAYED ON CONSTANTLY, SEAT BELT WARNING LIGHT STAYED ON, WARNING BELL FOR KEY IN IGNITION STAYED ON EXCEPT W...

Aug 25, 2014 Electrical System 28,000 mi

SPLICING ON ALMOST ALL ELECTRICAL SYSTEMS HAD COME APART. AFFECTED WERE THE RADIO, CLOCK, WINDOWS, POWER SEATS, LIGHTS, DOOR LOCKS, TRUNK RELEASE INSIDE CAR, LOW TIRE MONITOR WARNING LIGHT STAYED ON CONSTANTLY, SEAT BELT WARNING LIGHT STAYED ON, WARNING BELL FOR KEY IN IGNITION STAYED ON EXCEPT W...

May 16, 2014 Visibility/wiper 25,000 mi

WHILE DRIVING ON EXPRESSWAY AT NIGHT IN A DRIVING RAINSTORM, MY WIPERS QUIT WORKING. I WAS ABLE TO PULL OVER UNTIL THE RAIN STOPPED, BUT COULD HAVE BEEN A DISASTER. ON APRIL 23RD THE DEALER DIAGNOSED THE WIPER MOTOR ASSEMBLY WAS BAD. P/N 8W7Z*17508*A. I HAVE FOUND SINCE THE REDESIGN OF WIPER MOTOR A...

May 16, 2014 Visibility/wiper 25,000 mi

WHILE DRIVING ON EXPRESSWAY AT NIGHT IN A DRIVING RAINSTORM, MY WIPERS QUIT WORKING. I WAS ABLE TO PULL OVER UNTIL THE RAIN STOPPED, BUT COULD HAVE BEEN A DISASTER. ON APRIL 23RD THE DEALER DIAGNOSED THE WIPER MOTOR ASSEMBLY WAS BAD. P/N 8W7Z*17508*A. I HAVE FOUND SINCE THE REDESIGN OF WIPER MOTOR A...

Apr 13, 2014 Vehicle Speed Control Crash 60,000 mi

YESTERDAY, TUESDAY 23, 2014, I BACKED OUT OF A PARKING SPOT ON THE PARKING DECK ABOUT 15 FEET AND PUT THE CAR IN DRIVE. IT LURCHED FORWARD AT A TREMENDOUS HIGH SPEED AND ALTHOUGH I HIT THE BRAKES, THE AUTO SLAMMED INTO THE RETAINING WALL AT THE PARKING SPOT I HAD JUST BACKED OUT OF. I WAS WEARING ...

Apr 13, 2014 Vehicle Speed Control Crash 60,000 mi

YESTERDAY, TUESDAY 23, 2014, I BACKED OUT OF A PARKING SPOT ON THE PARKING DECK ABOUT 15 FEET AND PUT THE CAR IN DRIVE. IT LURCHED FORWARD AT A TREMENDOUS HIGH SPEED AND ALTHOUGH I HIT THE BRAKES, THE AUTO SLAMMED INTO THE RETAINING WALL AT THE PARKING SPOT I HAD JUST BACKED OUT OF. I WAS WEARING ...

Apr 10, 2014 Steering 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARQUIS. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL CAMPAIGN NUMBER:13V385000. THE CONTACT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURE...

Apr 10, 2014 Steering 60,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY MARQUIS. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED FOR NHTSA RECALL CAMPAIGN NUMBER:13V385000. THE CONTACT WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURE...

Aug 13, 2013 Electrical System 9,000 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED. THE AIR CONDITIONING WOULD ERRONEOUSLY BLOW THROUGH THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION WHERE THE FAILURE WAS LOCATED AT THE TEMPERATURE CONTROL UNIT. TH...

Aug 13, 2013 Electrical System 9,000 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED. THE AIR CONDITIONING WOULD ERRONEOUSLY BLOW THROUGH THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION WHERE THE FAILURE WAS LOCATED AT THE TEMPERATURE CONTROL UNIT. TH...

Jul 29, 2013 Electrical System 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Jul 29, 2013 Structure 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Jul 29, 2013 Equipment 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Jul 29, 2013 Electrical System 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Jul 29, 2013 Structure 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Jul 29, 2013 Equipment 63,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED AND WOULD ONLY EMIT AIR FROM THE DEFROSTER AND UNDER SEAT VENTS. THE CONTACT ALSO STATED THAT THE TRUNK LIGHT ILLUMINATED EVEN THOUGH THE TRUNK WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ...

Feb 4, 2013 Structure Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Feb 4, 2013 Vehicle Speed Control Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Feb 4, 2013 Exterior Lighting Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Feb 4, 2013 Structure Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Feb 4, 2013 Vehicle Speed Control Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Feb 4, 2013 Exterior Lighting Crash 56,100 mi

I WAS PULLING INTO A PARKING SPACE AND HAD ALMOST COME TO A STOP WHEN THE VEHICLE SUDDENLY LURCHED FORWARD & HIT A (VACANT) STORE FRONT. I FEEL THE VEHICLE ACCEL- ERATED ON IT'S OWN AS I WAS APPLYING THE BRAKE AT THE TIME, MY FOOT DID NOT SLIP OFF OF THE BRAKE. THE VEHICLE IS EQUIPPED WITH "DRIV...

Sep 13, 2011 Suspension 2,596 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 3 MPH THE CONTACT HEARD A LOUD THUMPING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THREE DEALERS FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE LAST DEALER T...

Sep 13, 2011 Suspension 2,596 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 3 MPH THE CONTACT HEARD A LOUD THUMPING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THREE DEALERS FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE LAST DEALER T...

Aug 30, 2011 Equipment

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING. THE WIPER BLADE SET WAS REPLACED WITH A DIFFERENT MANUFACTURER. THE C...

Aug 30, 2011 Visibility

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING. THE WIPER BLADE SET WAS REPLACED WITH A DIFFERENT MANUFACTURER. THE C...

Aug 30, 2011 Equipment

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING. THE WIPER BLADE SET WAS REPLACED WITH A DIFFERENT MANUFACTURER. THE C...

Aug 30, 2011 Visibility

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING. THE WIPER BLADE SET WAS REPLACED WITH A DIFFERENT MANUFACTURER. THE C...

Apr 26, 2011 Structure 4,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE VEHICLE THROUGH THE REAR DRIVER SIDE DOOR. THE DOOR WAS SECURED BUT THERE WAS A SMALL ACCUMULATION OF WATER IN THE REAR FLOORBOARD AREA. IN ADDITION, ALL FOUR DOORS WERE IMPROP...

Apr 26, 2011 Structure 4,000 mi

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE VEHICLE THROUGH THE REAR DRIVER SIDE DOOR. THE DOOR WAS SECURED BUT THERE WAS A SMALL ACCUMULATION OF WATER IN THE REAR FLOORBOARD AREA. IN ADDITION, ALL FOUR DOORS WERE IMPROP...

Apr 15, 2011 Structure 6,000 mi

THE BODY SIDE MOLDINGS ON MY VEHICLE COMES LOOSE, AND COULD COME OFF AND BECOME AIRBORNE, DAMAGING OTHER VEHICLES. THIS DEFECT HAS BEEN NOTICED ON OTHER 2010 MERCURY MARQUIS. THE DEALER HAS BEEN GREAT, AND IS ORDERING A COMPLETE SET. THEY CANNOT TELL ME IF NEW ONES WILL HAVE THE DEFECT OR NOT? I HAV...

Apr 15, 2011 Structure 6,000 mi

THE BODY SIDE MOLDINGS ON MY VEHICLE COMES LOOSE, AND COULD COME OFF AND BECOME AIRBORNE, DAMAGING OTHER VEHICLES. THIS DEFECT HAS BEEN NOTICED ON OTHER 2010 MERCURY MARQUIS. THE DEALER HAS BEEN GREAT, AND IS ORDERING A COMPLETE SET. THEY CANNOT TELL ME IF NEW ONES WILL HAVE THE DEFECT OR NOT? I HAV...

Nov 23, 2010 Vehicle Speed Control 21,680 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 20 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED IT BEGAN TO SHAKE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE THROTTLE BODY ...

Nov 23, 2010 Vehicle Speed Control 21,680 mi

TL*THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 20 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. ONCE THE VEHICLE WAS STOPPED IT BEGAN TO SHAKE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE THROTTLE BODY ...

Jan 6, 2010 Structure 2,410 mi

TL*THE CONTACT OWNS A 2010 GRAND MARQUIS. THE VEHICLE WAS PURCHASED BRAND NEW ON OCTOBER 13, 2009. WHILE THE CONTACT WAS REMOVING SNOW FROM THE HOOD WITH A BROOM, SHE NOTICED THAT THE ROOF HAD COLLAPSED. THE DEALER ADVISED THE CONTACT TO INFORM THE HOME OWNERS INSURANCE COMPANY THAT A TREE FELL ON T...

Jan 6, 2010 Structure 2,410 mi

TL*THE CONTACT OWNS A 2010 GRAND MARQUIS. THE VEHICLE WAS PURCHASED BRAND NEW ON OCTOBER 13, 2009. WHILE THE CONTACT WAS REMOVING SNOW FROM THE HOOD WITH A BROOM, SHE NOTICED THAT THE ROOF HAD COLLAPSED. THE DEALER ADVISED THE CONTACT TO INFORM THE HOME OWNERS INSURANCE COMPANY THAT A TREE FELL ON T...