32
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 20 of 32
Nov 1, 2017 117,000 mi

I'M HAVING ISSUES WITH THE HEADLIGHTS. WHEN YOU TRY TO USE THE BRIGHT LIGHTS THE HEADLIGHTS GO OUT. IT SEEMS MY ISSUE WOULD FIT UNDER THE LCM RECALL FOR 2003-2005 MERCURY GRAND MARQUIS. WHEN YOU ENTER THE VIN IT SHOWS NO RECALLS. I'M HOPING THIS IS AN OVERSIGHT SINCE THE MARAUDER IS A VERSION OF GRAND MARQUIS.

Nov 1, 2017 117,000 mi

I'M HAVING ISSUES WITH THE HEADLIGHTS. WHEN YOU TRY TO USE THE BRIGHT LIGHTS THE HEADLIGHTS GO OUT. IT SEEMS MY ISSUE WOULD FIT UNDER THE LCM RECALL FOR 2003-2005 MERCURY GRAND MARQUIS. WHEN YOU ENTER THE VIN IT SHOWS NO RECALLS. I'M HOPING THIS IS AN OVERSIGHT SINCE THE MARAUDER IS A VERSION OF GRAND MARQUIS.

Oct 3, 2017

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEVITTOWN FORD LLC, 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 3, 2017

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEVITTOWN FORD LLC, 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2016

15S39 THIS VEHICLE RECALL HAS BEEN ON MY CAT FOR ALMOST A YEAR. ACCORDING TO THIS WEBSITE SAFERCAR.GOV THE REMEDY IS AVAILABLE BUT WHEN YOU TAKE IT TO FORD IT IS NOT. THIS VEHICLE HAS HAD THIS RECALL WITH NO REMEDY FOR A YEAR! THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. IT HAS DESTROYED THE VALUE OF THE CAR. ITS UNSAFE TO DRIVE AT NIGHT SINCE THE HEADLIGHTS ARE NOT WORKING. FORD IS EITHER LYING ABOUT THE RECALL REMEDY OR IT WAS MISREPORTED

Nov 7, 2016

15S39 THIS VEHICLE RECALL HAS BEEN ON MY CAT FOR ALMOST A YEAR. ACCORDING TO THIS WEBSITE SAFERCAR.GOV THE REMEDY IS AVAILABLE BUT WHEN YOU TAKE IT TO FORD IT IS NOT. THIS VEHICLE HAS HAD THIS RECALL WITH NO REMEDY FOR A YEAR! THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. IT HAS DESTROYED THE VALUE OF THE CAR. ITS UNSAFE TO DRIVE AT NIGHT SINCE THE HEADLIGHTS ARE NOT WORKING. FORD IS EITHER LYING ABOUT THE RECALL REMEDY OR IT WAS MISREPORTED

Jan 7, 2016

DRIVING ALONG 2 LANE HIGHWAY AT ABOUT 7PM 1/6/2016 HEAD LIGHTS STOPPED WORKING WILL NOT COME BACK ON HAD TO DRIVE WITHOUT HEAD LIGHTS OR TAILLIGHTS I WAS INFORMED THERE IS A PROBLEM WITH THIS YEAR 2003 MERCURY MARAUDER HEAD LIGHTS ETCAND FORD IS AWARE OF THIS HAZARDOUS PROBLEM

Jan 7, 2016

DRIVING ALONG 2 LANE HIGHWAY AT ABOUT 7PM 1/6/2016 HEAD LIGHTS STOPPED WORKING WILL NOT COME BACK ON HAD TO DRIVE WITHOUT HEAD LIGHTS OR TAILLIGHTS I WAS INFORMED THERE IS A PROBLEM WITH THIS YEAR 2003 MERCURY MARAUDER HEAD LIGHTS ETCAND FORD IS AWARE OF THIS HAZARDOUS PROBLEM

Jun 8, 2014 319,254 mi

HEAD LIGHT FLICKER ON AND OFF , LOW BEAMS ARE DIM , HIG BEAMS NOT BRIGHT. *TR

Jun 8, 2014 319,254 mi

HEAD LIGHT FLICKER ON AND OFF , LOW BEAMS ARE DIM , HIG BEAMS NOT BRIGHT. *TR

Apr 22, 2014

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Apr 22, 2014

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Mar 28, 2014 110,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED WHILE DRIVING THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HIGH BEAM LIGHTS THE LIGHT SWITCH WOULD NOT REMAIN IN THE ON POSITION CAUSING THE LIGHTS TO SHUT OFF. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED THAT THE DEFECT WAS CAUSED BY A FAULTY LCM (LIGHT CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.

Mar 28, 2014 110,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED WHILE DRIVING THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HIGH BEAM LIGHTS THE LIGHT SWITCH WOULD NOT REMAIN IN THE ON POSITION CAUSING THE LIGHTS TO SHUT OFF. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED THAT THE DEFECT WAS CAUSED BY A FAULTY LCM (LIGHT CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.

May 10, 2013 103,000 mi

I WAS ENTERING ONTO A PARKWAY AT 05:30 HOURS, DAY-BREAK, WHEN MY HEADLIGHTS SHUT OFF. I TURNED THE ON/OFF SWITCH, FLICKED THE HI-BEAMS, NO LIGHTS. I PULLED THE DRIVING LAMPS SWITCH, THEY CAME ON. I DROVE FOR ABOUT 10 SECONDS AND THE HEADLIGHTS CAME ON. I HAVE NOT DRIVEN THIS VEHICLE AT NIGHT SINCE THIS EVENT. I TOOK MY CAR TO A LOCAL SERVICE CENTER AND WE EXPERIMENTED WITH THE HEAD LIGHTS. CAR RUNNING, DRIVERS WINDOW DOWN...TURNED HEAD LIGHTS ON, PARKING LIGHTS CAME ON BUT HEAD LIGHTS DID NOT COME ON. TURNED ON LEFT TURN SIGNAL AND HEAD LIGHTS CAME ON. JIGGLED MULTI FUNCTION SWITCH AND HEAD LIGHTS FLICKERED AS DID LEFT TURN LAMP. ORDERED NEW MULTI FUNCTION SWITCH WILL HAVE IT INSTALLED 13 MAY, 2013. CONCERN: I SEARCHED THE INTERNET FOR SIMILAR PROBLEMS AND NO ONE ELSE MENTIONED THE MULTI FUNCTION SWITCH, THEY ALL REFERRED TO THE LIGHTING CONTROL MODULE. I NOW FEAR MY PROBLEM COULD OCCUR AGAIN AFTER REPLACING THE MULTI FUNCTION SWITCH. THIS IS A LIFE THREATENING PROBLEM OCCURRING ON SIMILAR VEHICLES. *TR

May 10, 2013 103,000 mi

I WAS ENTERING ONTO A PARKWAY AT 05:30 HOURS, DAY-BREAK, WHEN MY HEADLIGHTS SHUT OFF. I TURNED THE ON/OFF SWITCH, FLICKED THE HI-BEAMS, NO LIGHTS. I PULLED THE DRIVING LAMPS SWITCH, THEY CAME ON. I DROVE FOR ABOUT 10 SECONDS AND THE HEADLIGHTS CAME ON. I HAVE NOT DRIVEN THIS VEHICLE AT NIGHT SINCE THIS EVENT. I TOOK MY CAR TO A LOCAL SERVICE CENTER AND WE EXPERIMENTED WITH THE HEAD LIGHTS. CAR RUNNING, DRIVERS WINDOW DOWN...TURNED HEAD LIGHTS ON, PARKING LIGHTS CAME ON BUT HEAD LIGHTS DID NOT COME ON. TURNED ON LEFT TURN SIGNAL AND HEAD LIGHTS CAME ON. JIGGLED MULTI FUNCTION SWITCH AND HEAD LIGHTS FLICKERED AS DID LEFT TURN LAMP. ORDERED NEW MULTI FUNCTION SWITCH WILL HAVE IT INSTALLED 13 MAY, 2013. CONCERN: I SEARCHED THE INTERNET FOR SIMILAR PROBLEMS AND NO ONE ELSE MENTIONED THE MULTI FUNCTION SWITCH, THEY ALL REFERRED TO THE LIGHTING CONTROL MODULE. I NOW FEAR MY PROBLEM COULD OCCUR AGAIN AFTER REPLACING THE MULTI FUNCTION SWITCH. THIS IS A LIFE THREATENING PROBLEM OCCURRING ON SIMILAR VEHICLES. *TR

May 12, 2012 52,345 mi

ON THE ABOVE DATE WHILE LEAVING A PLACE OF BUSINESS AT APPROXIMATELY 10:15 PM I HAD NO HEAD LIGHTS. THE HEADLIGHT AUTOLAMP POSITION NOR THE HEADLIGHT MANUAL POSITION WOULD TURN THE HEADLIGHTS ON. I SPENT ABOUT 00:20 MINUTES TRYING TO GET THE HEADLIGHTS TO COME ON. I HAD TO DRIVE ABOUT 3 MILES ALONG A VERY DARK SECONDARY ROAD IN SOUTH CAROLINA WITH ONLY THE FOG LIGHTS WORKING BEFORE THE HEAD LIGHTS EVENTUALLY CAME ON. THE NEXT EVENING MORE TIME WAS SPENT TRYING TO GET THE HEADLIGHTS TO COME ON, BUT NOTHING HAS WORKED. THE HEADLIGHTS HAVE NOT WORKED SINCE. I HAVE BEEN TRYING TO GET THE HEADLIGHT AUTOLAMP POSITION TO TURN ON THE HEADLIGHTS AND I HAVE BEEN TRYING THE HEADLIGHT MANUAL POSITION TO WORK BUT NEITHER OF THE HEADLIGHT POSITIONS IS WORKING ON THE CAR. I HAVE A CAR THAT I CAN ONLY DRIVE DURING THE DAY LIGHT HOURS. MY RESEARCH HAS LEAD ME TO BELIEVE THAT IT IS THE 'LIGHTING CONTROL MODULE' THAT IS MALFUNCTIONING. *TR

May 12, 2012 52,345 mi

ON THE ABOVE DATE WHILE LEAVING A PLACE OF BUSINESS AT APPROXIMATELY 10:15 PM I HAD NO HEAD LIGHTS. THE HEADLIGHT AUTOLAMP POSITION NOR THE HEADLIGHT MANUAL POSITION WOULD TURN THE HEADLIGHTS ON. I SPENT ABOUT 00:20 MINUTES TRYING TO GET THE HEADLIGHTS TO COME ON. I HAD TO DRIVE ABOUT 3 MILES ALONG A VERY DARK SECONDARY ROAD IN SOUTH CAROLINA WITH ONLY THE FOG LIGHTS WORKING BEFORE THE HEAD LIGHTS EVENTUALLY CAME ON. THE NEXT EVENING MORE TIME WAS SPENT TRYING TO GET THE HEADLIGHTS TO COME ON, BUT NOTHING HAS WORKED. THE HEADLIGHTS HAVE NOT WORKED SINCE. I HAVE BEEN TRYING TO GET THE HEADLIGHT AUTOLAMP POSITION TO TURN ON THE HEADLIGHTS AND I HAVE BEEN TRYING THE HEADLIGHT MANUAL POSITION TO WORK BUT NEITHER OF THE HEADLIGHT POSITIONS IS WORKING ON THE CAR. I HAVE A CAR THAT I CAN ONLY DRIVE DURING THE DAY LIGHT HOURS. MY RESEARCH HAS LEAD ME TO BELIEVE THAT IT IS THE 'LIGHTING CONTROL MODULE' THAT IS MALFUNCTIONING. *TR

Oct 23, 2011 74,500 mi

HEADLIGHTS, TURN SIGNALS, SIDE MARKERS, FOG LAMPS ALL DIED UNEXPECTEDLY WHEN DRIVING DOWN THE ROAD TWICE ON FRIDAY NIGHT. FAULTY 'LIGHTING CONTROL MODULE' (PART NUMBER 3W7Z-13C788-AA ON MY SPECIFIC VEHICLE) TO BLAME. PREVIOUS INVESTIGATION BY NHTSA CLOSED (PE08066), BUT PROBLEMS REMAIN - *ALL* 2001-2004 PANTHER PLATFORM VEHICLES WILL HAVE THIS PROBLEM EVENTUALLY IF THEY HAVEN'T ALREADY DUE TO THE RELAY BEING SIZED TO SMALL AND EVENTUALLY BURNING OUT. MASSIVE SAFETY ISSUE WITH LOSING YOUR LIGHTING WHILE DRIVING AT HIGHWAY SPEEDS ON DARK BACKROADS. *TR

Oct 23, 2011 74,500 mi

HEADLIGHTS, TURN SIGNALS, SIDE MARKERS, FOG LAMPS ALL DIED UNEXPECTEDLY WHEN DRIVING DOWN THE ROAD TWICE ON FRIDAY NIGHT. FAULTY 'LIGHTING CONTROL MODULE' (PART NUMBER 3W7Z-13C788-AA ON MY SPECIFIC VEHICLE) TO BLAME. PREVIOUS INVESTIGATION BY NHTSA CLOSED (PE08066), BUT PROBLEMS REMAIN - *ALL* 2001-2004 PANTHER PLATFORM VEHICLES WILL HAVE THIS PROBLEM EVENTUALLY IF THEY HAVEN'T ALREADY DUE TO THE RELAY BEING SIZED TO SMALL AND EVENTUALLY BURNING OUT. MASSIVE SAFETY ISSUE WITH LOSING YOUR LIGHTING WHILE DRIVING AT HIGHWAY SPEEDS ON DARK BACKROADS. *TR

May 24, 2011 130,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT WAS DRIVING 35 MPH WHEN THE HEADLIGHTS FAILED. THE FAILURE WAS LOCATED AT THE LIGHT CONTROL MODULE WHICH THE CONTACT STATED HE REPAIRED HIMSELF BUT ONLY TEMPORARILY. THE DEALER WAS CALLED WHO STATED THAT THE REPAIR WOULD COST $500 FOR A NEW REPLACEMENT PART. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.

May 24, 2011 130,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT WAS DRIVING 35 MPH WHEN THE HEADLIGHTS FAILED. THE FAILURE WAS LOCATED AT THE LIGHT CONTROL MODULE WHICH THE CONTACT STATED HE REPAIRED HIMSELF BUT ONLY TEMPORARILY. THE DEALER WAS CALLED WHO STATED THAT THE REPAIR WOULD COST $500 FOR A NEW REPLACEMENT PART. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.

Dec 28, 2010 82,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED AND WAS CAUSING THE HEADLIGHTS TO FAIL ON AN INTERMITTENT BASIS WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Dec 28, 2010 82,000 mi

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED AND WAS CAUSING THE HEADLIGHTS TO FAIL ON AN INTERMITTENT BASIS WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Oct 22, 2009 57,890 mi

HEADLIGHTS TURN THEMSELVES OFF AND ON EVERY FEW MINUTES OR SO AT NIGHT OR ANYTIME... *TR

Oct 22, 2009 57,890 mi

HEADLIGHTS TURN THEMSELVES OFF AND ON EVERY FEW MINUTES OR SO AT NIGHT OR ANYTIME... *TR

Jan 15, 2004 4,900 mi

EVERY TIME I'VE STARTED IT SINCE I OWNED IT, ITS SMOKED EVERY TIME.I DON'T KNOW WHAT THE SMOKE IS FROM BUT GOES AWAY ABOUT 10-15 SECONDS OF RUNNING.

Jan 15, 2004 4,900 mi

EVERY TIME I'VE STARTED IT SINCE I OWNED IT, ITS SMOKED EVERY TIME.I DON'T KNOW WHAT THE SMOKE IS FROM BUT GOES AWAY ABOUT 10-15 SECONDS OF RUNNING.

Aug 14, 2003 500 mi

THIS VEHICLE PURCHASED IN JUNE 2003 HAS HAD 6 ALIGNMENTS (THE FIRST AT ABOUT 500 MILES) AND THE STEERING RACK REPLACED ALL BEFORE 3100 MILES BECAUSE OF A CONSTANT PULL TO THE RIGHT. THE DEALER HAS INFORMED ME THAT I AM NO LONGER ENTITLED TO A "COURTESY" ALIGNMENT. RF TOE IN HAS DRIFTED .8 DEGREES IN 1 WEEK'S TIME AND LF CAMBER 1.3 IN SAME TIME. WILL BE ENTERING LEMON LAW PROCEEDINGS. ADDITIONALLY THE FIT AND FINISH HAS LEFT MUCH TO BE DESIRED, HAVE HAD REAR "PACKAGE" CARRIER, FR HEAD LIGHT, WINDOW MOLDINGS, AIRBAG COVERS AND OTHER TRIM ITEMS REPLACED.*AK

Aug 14, 2003 500 mi

THIS VEHICLE PURCHASED IN JUNE 2003 HAS HAD 6 ALIGNMENTS (THE FIRST AT ABOUT 500 MILES) AND THE STEERING RACK REPLACED ALL BEFORE 3100 MILES BECAUSE OF A CONSTANT PULL TO THE RIGHT. THE DEALER HAS INFORMED ME THAT I AM NO LONGER ENTITLED TO A "COURTESY" ALIGNMENT. RF TOE IN HAS DRIFTED .8 DEGREES IN 1 WEEK'S TIME AND LF CAMBER 1.3 IN SAME TIME. WILL BE ENTERING LEMON LAW PROCEEDINGS. ADDITIONALLY THE FIT AND FINISH HAS LEFT MUCH TO BE DESIRED, HAVE HAD REAR "PACKAGE" CARRIER, FR HEAD LIGHT, WINDOW MOLDINGS, AIRBAG COVERS AND OTHER TRIM ITEMS REPLACED.*AK

Mar 27, 2003 2,000 mi

PROBLEMS WITH MERCURY 2003 MARAUDER PURCHASED -2/08/03 WOULD LIKE TO FAX CURRENT WARRANTY REPAIR ORDER. LEAKS AROUND LENS COVER, WIPER BLADES REPLACED, REAR LEFT SPEAKER VIBRATES, BRAKE & BRAKE PEDAL SQUEAKING, SPOT ON REAR WINDOW, NEW WINDOW ORDERED, OVERDRIVE LIGHT ON, CAR STALLED HAD TO BE RETURNED, VALVE BODY AND WIRING REPLACED IN TRANSMISSION, SPOT ON DRIVER'S LEATHER SEAT COVER, NEW COVER HAS BEEN ORDERED. *NLM *CB

Mar 27, 2003 2,000 mi

PROBLEMS WITH MERCURY 2003 MARAUDER PURCHASED -2/08/03 WOULD LIKE TO FAX CURRENT WARRANTY REPAIR ORDER. LEAKS AROUND LENS COVER, WIPER BLADES REPLACED, REAR LEFT SPEAKER VIBRATES, BRAKE & BRAKE PEDAL SQUEAKING, SPOT ON REAR WINDOW, NEW WINDOW ORDERED, OVERDRIVE LIGHT ON, CAR STALLED HAD TO BE RETURNED, VALVE BODY AND WIRING REPLACED IN TRANSMISSION, SPOT ON DRIVER'S LEATHER SEAT COVER, NEW COVER HAS BEEN ORDERED. *NLM *CB